Siemens Gigaset 200
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AS200-AS200A / GRC EN / A31008-M2208-T101-1-8U19 / Overview.fm / 12.11.2010
The handset at a glance
1 Charge status of the batteries 2 Answer machine icon (AS200A only) 3 Display keys 4 Message key Flashes: new messages received 5 Directory key 6 Control key (u) 7 Talk key 8 End call and On/Off key 9 Ringer on/off (press and hold in idle status) 10 Keypad lock on/off (press and hold) 11 Recall key - Consultation call (flash) - Dialling pause (press and hold) 12 Microphone 13 "Microphone off" key Display keys on handset: Pressing a key launches the function that appears above that key in the display.
Function when pressed
Call other registered handsets page 10. Open main/submenu (see Menu tree page 16). Go back one menu level. Scroll up/down or adjust volume with u. Move cursor to left/right with u. Backspace deletes one character at a time from right to left. Confirm menu function or save entry.
The base station at a glance
AS200A base station
AS200 base station
1 Registration/paging key: Search for handsets (press briefly, "Paging" page 10) Register handsets (press and hold page 10). 2 On/Off key: activate and deactivate answer machine. Lights up: answer machine is activated. Flashes: there is at least one new message or message is in the process of being recorded. Flashes very quickly for about four seconds: memory is full. 3 Volume keys: ( = quieter; + = louder) During message playback: adjust the speaking volume. While phone is ringing: adjust ringer volume. 4 Play/Stop key: Play back messages from the answer machine, or cancel playback. During message playback: 5 Delete current message. 6 Skip to the start of the current message (press once) or go to the previous message (press twice). 7 Skip to next message.
Read this user guide and the safety precautions carefully before use. Explain their content and the potential hazards associated with using the telephone to your children.
Wipe down the base station and handset with a damp cloth (no solvents) or an antistatic cloth. Never use a dry cloth. This can cause static.
Only use the mains adapter supplied.
Contact with liquid
Fit only the recommended, rechargeable batteries ( page 13), i.e. never use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury. The operation of medical appliances may be affected. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery. Do not hold the rear of the handset to your ear when it is ringing. Otherwise you risk serious and permanent damage to your hearing. The handset may cause an unpleasant humming noise in hearing aids. Do not install the phone in a bathroom or shower room. The handset and base station are not splashproof. Do not use your phone in environments with a potential explosion hazard, e.g. paint shops.
If the handset should come into contact with liquid: Switch the handset off and remove the batteries immediately. Allow the liquid to drain from the handset. Pat all parts dry, then place the handset with the battery compartment open and the keypad facing down in a dry, warm place for at least 72 hours (not in a microwave, oven etc.). Do not switch on the handset again until it is completely dry. When it has fully dried out, you will normally be able to use it again.
You are helping to protect the environment with your Gigaset AS200/AS200A.
If you give your Gigaset to someone else, make sure you also give them the user guide. Please remove faulty base stations from use or have them repaired by our service, as they could interfere with other wireless services. Disposal Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority or the dealer you purchased the product from. All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities. If a product displays this symbol of a crossed-out rubbish bin, the product is subject to European Directive 2002/96/EC. The appropriate disposal and separate collection of used equipment serve to prevent potential harm to the environment and to health. They are a precondition for the re-use and recycling of used electrical and electronic equipment. For further information on disposing of your used equipment, please contact your local authority, your refuse collection service or the dealer you purchased the product from.
Connecting the base station
First connect the mains adapter 1. Then connect the telephone jack 2 and
insert the cables into the cable ducts. Please note: The mains adapter must always be connected, as the phone will not operate without mains connection. Only use the mains adapter and phone cord supplied. Pin connections on telephone cables can vary.
Connecting the charging cradle (if included)
Connect the flat plug from the power supply 1. Plug the mains adapter into the plug socket 2.
If you need to disconnect the plug from the charging cradle, press the release button 1 and disconnect the plug 2.
Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film!
Inserting the batteries and closing the battery cover
Warning Use only the rechargeable batteries ( page 13) recommended by Gigaset Communications GmbH. Never use conventional (non-rechargeable) batteries, as this could result in significant health risks and damage to property. For example, the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.
Insert the batteries the right way
round. The polarity is indicated in/on the battery compartment.
Slide the battery cover back into the
main casing until it clicks into place.
If you need to open the battery cover, for instance to replace the batteries, place your fingertip in the grooved area on the top of the cover and slide down.
Placing the handset in the base station and registering
Put into base MENU
Before you can use the phone, you must first register the handset to the base station.
Place the handset with
the display facing up in the base station.
The handset registers automatically. Registration can take up to 5 minutes. Do not remove the handset from the base station during this time.
After successful registration, the idle screen is displayed. Charge status of the batteries: = e V U (flat to full) = flashes: batteries almost flat e V U flashes: charging
If you have purchased a model with multiple handsets, repeat the registration process for each individual handset. Handsets are assigned the lowest available internal number (14). If more than one handset is registered to the base station, the internal handset number appears in the top left of the display, e.g. 2. If the internal numbers 14 are already assigned to other devices, number 4 will be overwritten. Please note
Each key press interrupts the automatic registration. If automatic registration does not work, the handset will have to be registered manually (
Only place the handset in the base station or charging cradle that is intended for it.
Initial charging and discharging of the batteries
The correct charge level can only be displayed if the batteries are first fully charged and discharged.
Place the handset in the base station or charging cradle for eight hours. Then remove the handset from the base station or charging cradle and do
not replace it until the batteries are fully discharged.
After the first battery charge and discharge you may replace your handset in the base
station or charging cradle after every call.
Always repeat the charging and discharging procedure if you remove the batteries
from the handset and reinsert them.
The batteries may warm up during charging. This is not dangerous. After a while, the charge capacity of the batteries will decrease for technical reasons.
Setting the date and time
Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm can be used.
MENU Settings OK Date/Time OK Date: ~ (enter the day, month and year in 6-digit format) OK Time: ~ (enter hours and minutes in 4-digit format) OK (display message: Saved) a (press and hold to return to idle status)
Please note When entering the time and date, you can move the position of an entry to the left or right by pressing the control button up or down.
Display in idle status
Once the phone is registered and the time set, the idle display is shown as in this example. If the answer machine is activated (AS200A), the answer machine icon will be displayed in the header. Your answer machine is set with a pre-recorded announcement.
the handset. If you place a deactivated handset in the base station or charging cradle, it will automatically activate.
Activating/deactivating the handset Press and hold the end call key a to activate or deactivate
Your phone is now ready for use! If you have any questions about using your phone, please read the tips on troubleshooting ("Questions and answers" page 13) or contact our Customer Care team page 14.
AS200-AS200A / GRC EN / A31008-M2208-T101-1-8U19 / main.fm / 12.11.2010
Making external calls and ending calls
External calls are calls using the public telephone network. ~ (Enter the phone number) c. The phone number is dialled. (Or you can first press and hold c [dial tone] and then enter the number.) During the call you can adjust the earpiece volume using t and set the volume with u. End the call/cancel dialling: Press the end call key a. You can automatically insert a network provider dialling code before any phone number (see Menu tree "Preselection" page 17).
Using the directory and lists
To open the directory: press h. You can store up to 60 numbers (max. 32 digits) and associated names (max. 14 characters). Enter letters/characters page 12.
Saving the first number in the directory h New Entry? OK ~ (enter number) OK ~ (enter name) OK Storing a number in the directory h MENU New Entry OK ~ (enter number) OK ~ (enter name) OK Selecting a directory entry Open the directory with h. You have the following
Accepting a call
The handset indicates an incoming call by ringing and by a display on the screen. Press the talk key c to accept the call. When Auto Answer is activated (see Menu tree page 17), simply remove the handset from the base station/charging cradle. In idle status, use t to activate the menu for setting the call volume and use u to set the volume.
Answer machine operation (AS200A)
The answer machine can be operated from the handset or by using the key on the base station ( page 1). The telephone is supplied with a pre-recorded announcement. You can only record your own announcement messages using the handset. This pre-recorded announcement is used if no personal announcement is available. If the memory is full, the answer machine switches itself off automatically. It activates again automatically when you delete old messages.
Deleting individual messages While playback is paused, press the display key. Deleting all old messages During playback or pause:
Delete all old OK (confirm the security
Picking up a call from the answer machine
You can still accept a call while the answer machine is recording the message by pressing c. Recording stops and you can speak to the caller.
Setting up the answer machine
The answer machine has already been preset at the factory. Make individual settings using the handset. Details on how to set a delay time, after which the answer machine is to answer a call, as well as details on how to set the recording length and activate call screening during the recording, are available from the Menu tree page 16.
Activating/deactivating the answer machine
MENU Voice Mail OK ( = on)
OK Answer Mach.
When the answer machine is switched on, the icon appears in the display.
Recording your own announcement
MENU Voice Mail OK Announcements OK Rec announce OK Speak after OK OK
Setting a different language
You can change the language used for voice prompts and the pre-recorded announcement.
You hear the ready tone (short tone). Now say your announcement (at least 3 seconds). Press OK to confirm or press a or to reject your recording. After recording, the announcement is played back for you to check. Please note: Recording ends automatically when the max. recording time of 170 seconds is reached or if there is a break in speaking of more than 2 seconds.
1 (starts the procedure).
Select the language: 0 (xxxx), 1 (xxxx), 2 (xxxx). The display shows Saved.
Assigning key 1 for fast access to the answer machine (network mailbox)
Simply press and hold key 1 on the handset and you will be connected directly to the answer machine (network mailbox). See Menu tree page 16.
Playing back or deleting announcements
See Menu tree
Open the voicemail list to play back messages.
Remote operation when on the move
You can check and activate your answer machine from any other telephone (hotel, pay phone etc.). Requirements: You have set a system PIN other than 0000 page 17. The phone you are using for remote operation has touch tone dialling (DTMF), i.e. you hear different tones when you press the keys.
You can register up to four handsets on your base station (Gigaset AS200) recommended). Please note: Each additional handset must be registered on the base station in order for it to work properly! For automatic registration of handsets to Gigaset AS200/AS200A page 5.
Calling the answer machine and playing back messages ~ (Dial your own number) while listening to your announcement: press the 9 key and enter the system
Manual registration of handsets to Gigaset AS200/AS200A
1. On the handset
The following keys are used for operation:
A B 3 0
Go to the start of the current message. Press twice to go back to the previous message. Stop playback. Press again to resume. Skip to next message. delete current message.
MENU Settings OK Handset OK Register HS OK Enter the system PIN of the base station (default is 0000) OK. Registering flashes in the display.
2. On the base station Within 60 seconds of entering the system PIN, press and hold the registration/paging key ( page 1) (min. 3 seconds).
Registration takes approx. 1 minute.
Activating the answer machine ~ (Enter your own number and allow the phone to ring until you hear the message: "Please enter PIN") ~
enter system PIN
Handsets can only be de-registered by resetting the base station to its default settings. This will also reset other settings page 11. If you have only registered handsets for other GAPcompatible devices, these can only be de-registered with a hardware reset page 11.
Your answer machine is activated. It tells you how much memory time is left. The messages are now played back. The answer machine cannot be deactivated remotely.
Using several handsets
Making internal calls
Internal calls are free calls to other handsets that are registered to the same base station. To make a call to other handsets, press
Locating a handset ("paging")
You can locate your handset using the base station. Briefly press the registration/paging key on the base station ( page 1). All handsets will ring simultaneously ("paging"), even if the ringer tones are deactivated. End paging: briefly press the registration/paging key on the base station ( page 1) or the talk key c on a handset.
~ (1.4, enter internal number of the handset), the handset is called or INT star key P, all handsets are called. When a participant answers you can speak to them. To end the call, press the end call key a.
Internal consultation call/connecting a call
You are in conversation with an external participant. Press the INT key and call one or all handsets. The external participant hears the hold music. Before the internal participant has answered, press the end call key a; the call is diverted to the participant who answers the call. After the internal participant has answered, you can talk to him. Press the end call key a; the call is diverted, or press the display key ; you are reconnected to the external participant.
For details on how to set audio settings, see Menu tree page 16. For details on how to set the system PIN on the base station, see the Menu tree page 17.
Changing the display language
MENU Settings OK Handset OK Language OK select the language
The current language is indicated by .
Listening in to an external call
You are conducting an external call. An internal participant can listen in on this call and take part in the conversation (conference). Precondition: The Listening in function must be activated.
If you accidentally choose a language you do not understand:
Select the correct language with u and press OK.
1 (press the keys one after the other)
Resetting the handset
You can reset individual settings and changes that you have made. Entries in the directory, the calls list and the handset's registration to the base station will be retained.
MENU Settings Reset Handset
Activating/deactivating listening in
MENU Settings OK Base Listening in OK ( = on)
Internal listening in (conference)
You want to listen in to an existing external call. Press and hold the c key. You can listen in to the call. All participants hear a signal tone. To end: press the end call key a. All participants hear a signal tone. If the first internal participant presses the end call key a, the handset that has "listened in" remains connected to the external participant.
Cancel the reset with a.
OK Handset OK OK
Restoring the base station to the factory settings
When restoring factory settings: All handsets are de-registered Individual settings are reset All lists are deleted The system PIN is reset to the original code 0000 Only the date and time are retained. Software reset
MENU Settings OK Base Reset OK
Setting the alarm clock
Activating/deactivating the alarm clock
MENU Alarm Clock OK ( = on)
Set the wake-up time OK
When the alarm clock rings, press any key to switch it off for 24 hours. If the alarm clock is set, the wake-up icon l will appear on the screen and the wake-up time will be displayed instead of the date.
Hardware reset Disconnect the power cord from the base station. Hold down the registration/paging key ( page 1) on the base station while reconnecting the power cable to the base station. Release the key after approximately 5 seconds.
With a repeater you can increase the range of your base station. You will need to activate repeater mode ( page 17). Repeater mode and Eco mode or Eco mode+ ( page 1) cancel each other out.
Setting the wake-up time
Alarm Clock OK Wake-up time
Enter the wake-up time in hours and minutes, then press OK.
Operating the base station on the PABX
The following settings are only necessary if your PABX requires them, see the user guide for your PABX. When entering the digits, enter them slowly one after the other.
Press the relevant key the number of times indicated. Briefly press the hash key # to switch from "Abc" to "123" mode, from "123" to "abc" mode and from "abc" to "Abc" mode. Standard characters I L M N O Q
1x 2x 1) 1 a b d e g h j k m n p q t u w x. , * /
Abc --> --> abc
Changing the dialling mode MENU 4 I O The number for the set dial-
ling mode flashes: 0 = touch tone dialling (DTMF); 1 = dial pulsing (DP) enter number OK.
Setting recall MENU 4 I O The number for the current
recall flashes: 0 = 80 ms; 1 = 100 ms; 2 = 120 ms; 3 = 400 ms; 4 = 250 ms; 5 = 300 ms; 6 = 600 ms; 7 = 800 ms enter number OK.
Changing pause after line seizure
You can set the length of the pause inserted between pressing the talk key c and sending the phone number.
MENU 4IO1O The number for the current pause length flashes: 1 = 1 sec.; 2 = 3 sec.; 3 = 7 sec. enter number OK.
3x c f i l o r v y ? ( #
4x $ 6 s 8 z ! ) @
5x 0 < \
6x + = &
7x 8x 9x 10x11x12x13x14x
- : > %
Greek I L M N O Q
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 1) 1 $
Changing the pause after the recall key MENU 4 I O The number for the current
pause length flashes: 1 = 800 ms; 2 = 1600 ms; 3 = 3200 ms enter number OK.
ABC --> 123
2 A B C 3 D E 4 G H 5 J K L 6 M 7 P 8 T U V 9 W
, / # ? ( @ ! ) \ 0 < & + =
F I N O Q R X
" ; _
Technology: Nickel-metal-hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 400800 mAh We recommend the following types of battery: GP 550/700 mAh Yuasa Phone 700/800 mAh Peacebay 550/650 mAh (Valid at the time of going to press) The handset is supplied with recommended batteries.
Questions and answers
If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service for 24-hour support. The table below contains a list of common problems and possible solutions. Problem Cause Solution
Base station power consumption
In standby mode Handset in base station Handset outside base station During a call approx. 1.3 W approx. 1.3 W approx. 1.5 W
DECT standard GAP standard Range Base station power supply Environmental conditions in operation is supported is supported up to 300 m outdoors up to 50 m indoors 230 V ~/50 Hz +5C to +45C, 20% to 75% relative humidity
Nothing The handset is not Press the end call appears in the switched on. key a for approx. display. 5 seconds or place the handset in the base station. The batteries are Charge or replace the flat. batteries. No wireless The handset is out- Move the handset connection to side the range of closer to the base the base sta- the base station. station. tion, Base The handset is not flashes in the registered. Register the handset display. The base station is page 10. not turned on. Check the mains connector on the base station page 3. You cannot The phone cord Please always use the hear a ringer/ supplied has not phone cord supplied or dialling tone been used or has ensure that the from the fixed been replaced by a pin connections are line network. new cord with the correct when purchaswrong jack coning from a retailer: nections. 3-4 assignment of telephone leads/EURO CTR37. Error tone You have entered Reset the system PIN to sounds after the wrong the default 0000 system PIN. system PIN page 11. prompt. All handsets are deregistered. All settings are reset. All lists are PIN forgotten. deleted.
these mentioned in this manufacturers warranty shall be excluded, except from cases expressly specified in the applicable law. (In no event shall Gigaset Communications be liable for any loss of business, profits or data, additional software loaded by the customer or other information. The customer shall also bear the responsibility for the creation of backup copies of their files. The limitation of liability shall not apply if and to the extent liability is mandatory under the applicable law, e.g. according to product liability law or in the event of intentional misconduct, severe negligence, personal injury, damage to parts of the human body or to personal health, or in case of violations of conventional obligations. However, the claims for damages related to violation of conventional obligations shall be limited to predictable damages, representative of such conventions, as long as there is no intention or severe negligence, personal injury, damage to parts of the human body or to personal health, according to the product liability law.) The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee. Insofar as no Guarantee default exists, Gigaset Communications reserves the right to charge the customer for replacement or repair. The above provisions do not imply a change in the burden of proof to the detriment of the customer. To invoke this Guarantee, please contact the Gigaset Communications telephone service. The relevant number is to be found in the accompanying user guide.
Without prejudice to any claim the user (customer) may have in relation to the dealer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below: In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (e.g., batteries, keypads, casings), this warranty shall be valid for six months from the date of purchase. This Guarantee shall be invalid if the equipment defect is attributable to improper treatment and/ or failure to comply with information contained in the user manuals. This Guarantee shall not extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee. The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident. Ownership of devices or components replaced by and returned to Gigaset Communications shall vest in Gigaset Communications. This Guarantee shall apply to new devices purchased in the European Union. The Guarantee is issued by Gigaset Communications Austria GmbH, Businesspark Marximum Objekt 2 / 3.Stock, Modecenterstrae 17, 1110 Vienna, Austria.
Your phone has an extensive range of features. These are offered in the form of menus. To select a function while the phone is in idle status, press MENU (open menu), use the t and v keys to scroll to the function you require and press OK to confirm.
1 Alarm Clock
Activating/deactivating the alarm clock Input format: HHMM
To return to idle status: press and hold the a key. As an alternative to selecting functions using the t and v buttons, you can also enter the digit combination that is in front of the function in the menu tree. For setting the time and date, for example:
1-1 Activation 1-2 Wake-up time
5 levels + "crescendo" available 2-3-1 External Calls 2-3-2 Internal Calls 2-3-3 Alarm Clock 10 ringer melodies available for external calls 10 ringer melodies available for internal calls 10 ringer melodies available for alarm clock
2-1 Handset Volume Can be set to one of 3 levels 2-2 Ringer Volume 2-3 Ringer Melody
2-4 Advis. Tones 2-5 Battery Low
Activate/deactivate 2-5-1 Off 2-5-2 On 2-5-3 During Call Warning tone to indicate bat- never tery is almost flat: always only during a call Assign key 1 with network mailbox and enter the network mailbox number (in idle status, press and hold key 1 to dial). Netw. Mailbx: your network provider's answer machine; must be requested separately. The network mailbox list can be displayed if your network provider supports this function and if key 1 has been assigned with the network mailbox. Assign key 1 with answer machine (in idle status, press and hold to dial).
3-1-1 Netw. Mailbx
3-1 Set Key 1 (all devices)
(Only devices with answer machine) 3-2 Answer Mach. 3-3 Call Screening
3-1-2 Answer Mach.
3-3-2 Base 3-4 Announcements 3-4-1 Rec announce 3-4-2 Play announce 3-4-3 Del announce 3-5 Message Length 3-5-1 Maximum 3-5-Minute 3-5-Minutes 3-5-Minutes
You can use the loudspeaker on the base station to screen a message that is being recorded.
Play your announcement Delete your announcement Do not limit the recording time for each call. Limit the recording time to 1 minute per call. Limit the recording time to 2 minutes per call. Limit the recording time to 3 minutes per call.
3-6 Ring Delay 3-6-1 Immediately 3-6-sec 3-6-sec 3-6-sec 3-6-5 Auto Call is answered immediately. Call is answered after 10 seconds. Call is answered after 18 seconds. Call is answered after 30 seconds. If there are no new messages, the answer machine answers a call after 18 seconds. If new messages are present, the answer machine answers a call after just 10 seconds.
Enter date (DDMMYY format), then time (HHMM format) 4-2-1 Language 4-2-2 Auto Answer 4-2-3 Register HS 4-2-4 Reset Handset Set the display language
4-1 Date/Time 4-2 Handset
page 11 page 10
Automatically activate/deactivate auto answer Manually register the handset Reset the handset
4-3-1 Audio Settings (AS200A)
4-3-1-1 Ringer Volume 4-3-1-2 Ringer Melody
5 level settings + "crescendo" + "off" 10 selectable melodies
4-3-2 Call list type
4-3-2-1 Missed Calls 4-3-2-2 All Calls
page 8 page 8
4-3-3 System PIN 4-3-4 Base Reset 4-3-5 Additional
Change system PIN (default is 0000) Restore factory settings 4-3-5-1 Repeater
4-3-6 Listening in 4-3-7 Preselection
page 11 page 2 4-3-5-3 Eco Mode activate/deactivate page 2 Activate/deactivate the function page 11
activate/deactivate activate/deactivate 4-3-5-2 Eco Mode+ 4-3-7-1 Presel. Number Network provider dialling code, should be inserted automatically before the dialled phone number. First digits of the dialling codes, should be dialled with preselection. First digits of dialling codes, should be dialled without preselection. 4-3-7-2 With Preselect 4-3-7-3 Without Presel
Issued by Gigaset Communications GmbH Frankenstr. 2a D-46395 Bocholt Manufactured by Gigaset Communications GmbH under trademark license of Siemens AG. As of 1 Oct. 2011 Gigaset products bearing the trademark "Siemens" will exclusively use the trademark "Gigaset".
Gigaset Communications GmbH 2011 All rights reserved. Subject to availability. Rights of modification reserved. www.gigaset.com
This user guide is made from 100 % recycled paper.
Operating the handset. 31
Menu trees. 35
Phone menu. 35 Web configurator menu. 37
Making calls with VoIP and the fixed line network. 38
Making an external call. Ending a call. Accepting a call. Calling Line Identification. Handsfree mode. Muting the handset. Deactivating your handset's microphone. Making cost-effective calls. 47 47
VoIP telephony via Gigaset.net. 48
Opening the Gigaset.net directory. Searching for subscribers in the Gigaset.net directory. Entering, editing and deleting own entry. Calling a Gigaset.net subscriber. 52 52
Network services. 53
Anonymous calling withholding caller ID. 53 Further network services for fixed line networks. 54 Further network services for VoIP. 55
Using lists. 57
Redial list. 57 Opening lists with the message key. 58
Using directories. 61
Local handset directory. 61 Using public online directories. 65
Using the network mailbox. 69
Configuring the network mailbox for fast access. 70 Listening to messages on the network mailbox. 71
ECO DECT: Reducing the power consumption and transmission power of the base station. 72 Setting the alarm clock. 74
Activating/deactivating the alarm clock. 74 Changing the wake-up time. 74 When the alarm clock rings. 74
Using several handsets. 75
Registering handsets. De-registering handsets. Locating a handset ("paging"). Changing a handset's internal number. Changing the name of a handset. Making internal calls. Changing the date and time. Changing the display language. Activating/deactivating the screensaver. Quick access to functions. Activating/deactivating auto answer. Changing the handsfree/earpiece volume. Setting ringers. Activating/deactivating advisory tones. Setting the battery low tone. Restoring the handset default settings. 87 87
Handset settings. 81
Setting the base station via the handset. 88
Protecting against unauthorised access. Restoring the base station to the factory settings. Activating/deactivating music on hold. Activating/deactivating repeater mode. Setting default line. Updating the base station firmware. Using the connection assistant. Changing settings without the connection assistant. Setting the phone's IP address in LAN. Activating/deactivating display of VoIP status messages. Checking the base station MAC address. Setting recall. Setting access codes (external line prefixes). Setting pauses. Switching temporarily to tone dialling (DTMF). Connect the PC with the telephone's Web configurator. Logging in, setting the Web configurator language. De-registering. Structure of the Web pages. Menu bar. Navigation area. Working area. Buttons. Opening Web pages. Setting phone with Web configurator. IP Configuration. Configuring telephone connections. Optimising voice quality for VoIP connections. Setting the telephone's default line. Activating the fixed line network connection as an alternative connection. Assigning send and receive numbers to handsets. Entering your own area code, activating/deactivating an automatic area code for VoIP. Defining dialling plans cost control. Activating/deactivating network mailbox, entering numbers. Setting DTMF signalling for VoIP. Defining recall key functions for VoIP (Hook Flash). Configuring call transfer via VoIP. Defining local communication ports for VoIP. Messaging. Configuring info services/activating idle display. 98
Using the keypad, enter the user name
that you received from your VoIP provider. Press the key under OK on the display screen.
Using the keypad, enter the authentica
tion name that you received from your VoIP provider. Press the key under OK on the display screen.
Use the keypad to enter your password. Press the key under OK on the display
Completing the VoIP settings
After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, the internal name of the handset will be displayed: (example)
You can now use your phone to make calls via the fixed line network and the Internet! Callers can reach you on your fixed line number and your VoIP number.
u To ensure that you can always be reached via the Internet, the router must
be permanently connected to the Internet.
u If you have launched the connection assistant via the menu, you will ini-
tially have to press and hold the end call key a once the entry is complete, for the handset to return to idle status. u If you try to make a call via a VoIP connection that is not configured correctly, the following VoIP status message will appear in the display: VoIP config. error: xxx (xxx = VoIP status code). The various status codes and their respective meanings can be found in the appendix on Page 154. You have set up several VoIP accounts. You can enter up to five additional VoIP accounts (VoIP phone numbers) via the Web configurator at a later stage ( Page 110). Together with your fixed line network number and the Gigaset.net number, your phone can then be reached via up to eight different phone numbers. You can assign the phone numbers to the individual handsets that are registered with the base station as send and receive numbers ( Page 126).
Icons on the idle display
The following is displayed: u the internal number, e.g. INT 1. u the quality of the reception signal between base station and handset (signal strength): good to poor: i no reception: | flashes If Eco mode+ ( Page 72) is activated on the base station, will be displayed instead of the signal strength icon. u battery charge status: = e V U (flat to full) = flashes: batteries almost flat e V U flashes: charging procedure
Entering, editing and deleting own entry
You have the following options: u Edit the name of your entry in the Gigaset.net directory u Delete your entry from the Gigaset.net directory
Viewing own entry
Or: You are in a Gigaset.net hit list: Select Menu Own information and press OK.
You are connected to the Gigaset.net directory: Select Menu Your name in Gigaset.net and press OK.
Your Gigaset.net number and, where applicable, your currently entered name are displayed.
Entering/editing a name
Press the display key. Edit name or enter new name (max. 25 characters) and press OK. You can delete the name with X. If there is no existing entry with this name in the Gigaset.net directory, the name is saved. A message to this effect is displayed. The handset switches to idle status. If there is an existing entry with this name, or the entered name contains impermissible characters, you will be requested to enter a different name.
Deleting your own entry from the Gigaset.net directory
Precondition: You are connected to the Gigaset.net directory: Menu Your name in Gigaset.net / Own information Select and press OK. Edit Press the display key. X Delete name and press OK. Your entry is deleted from the directory. You are no longer "visible" to other Gigaset.net subscribers. However, you can still be reached via your Gigaset.net number. Please note For how to display your Gigaset.net number, please see Page 157.
Calling a Gigaset.net subscriber
You can call a Gigaset.net subscriber directly via the Gigaset.net directory (see above) or via their Gigaset.net number: ~ /s Enter the Gigaset.net number (including the #9) or select from the handset directory. c Press the talk key. Every number ending with #9 is dialled via Gigaset.net. 52
Gigaset A580 IP / AUS / A31008-M2013-C401-2-7619 / netservices_SAG.fm / 09.09.2009
Network services are functions made available by your fixed line network or VoIP provider.
Anonymous calling withholding caller ID
Phone number identification can be withheld (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls. You are calling anonymously.
The directory entries are usually sorted in alphabetical order. Spaces and digits take first priority. The sort order is as follows: 1 Space 2 Digits (09) 3 Letters (alphabetical) 4 Other characters To work round the alphabetical order of the entries, insert a space or a digit in front of the name. These entries will then move to the beginning of the directory. Names that you have prefixed with a star will move to the end of the directory.
Selecting a directory entry
s Open the directory. You have the following options: u Use s to scroll through the entries until the required name is selected. u Enter the first character of the name, if necessary scroll to the entry with the s key. s s (Select entry). c Briefly press/press and hold the talk key. The number is dialled using the selected connection type ( Page 38). Please note You can only dial IP addresses via VoIP.
Dialling with the directory
Managing directory entries
s s (Select entry).
Edit the number if required, and press OK. Edit the name if required, and press OK.
Press the display key. The following functions can be selected with q: Use Number Edit or add to a saved number and then dial with c or save as a new entry; to do so, press Menu Copy to Directory OK after the number appears on the display. Delete Entry Delete selected entry. Send Entry Send a single entry to a handset ( Page 64). Delete List Delete all directory entries. Send List Send complete list to a handset ( Page 64). Shortcut Assign the phone number of the current entry to a number key as a shortcut (shortcut key).
Using shortcut keys
You can assign phone numbers from the local directory to number keys on your handset ( Shortcut, Page 63). Number keys to which phone numbers are assigned are known as shortcut keys. Press and hold the required shortcut key. If there is a valid line suffix at the end of the number in the directory (e.g.: #1), the number will be dialled via the line belonging to the suffix ( Page 111). If no suffix is entered, the number will be dialled via the default line. Exception: A dialling plan has been defined for the number ( Page 128).
1. 5/25: Entry number/number of hits 2. Two lines containing the name, industry sector or address of the participant (shortened if necessary)
You have the following options: You can scroll through the hit list with q. Press the display key View. Displays the unabridged details of the entry (name, trade sector where applicable, address, telephone numbers). You can scroll through the hit list with q. You have the following additional options via Menu: New search Start a new search. Refine search Refine search criteria and restrict list ( Page 68). Copy to Directory Copy the number and name of the entry to the handset's local directory ( Page 64). If the entry contains several numbers, a directory entry is created for each number. The surname and first name of the entry are copied to the directory name field (shortened if necessary, a maximum of 16 characters are transferred).
Precondition: A hit list is displayed or you have opened the detailed view of an entry (View display key). Press the talk key c, to call the participant. If the entry only contains one phone number, this is the one that is dialled. If the entry contains several phone numbers (e.g. fixed line network and mobile numbers), a list of numbers is displayed. Select the number with q and press the talk key c again.
Starting a detailed search
You can use the search options available in the detailed search (first name and/ or street) to limit the number of hits returned by a previous search. Precondition: A search result is displayed (hit list with multiple entries or a message indicating too many hits). Refine Press the display key. Or Menu Refine search Select and press OK. The search criteria from the previous search are adopted and entered in the corresponding fields. Surname: (online directory) / Categor./Name: (classified directory) If necessary, change the name/trade sector or extend the partial name and press OK. Street: If necessary, enter the street name (max. 32 digits) and press OK. City: If necessary, change the name of the town and press OK. First name: (only in the online directory) If necessary, enter the first name (max. 32 characters). OK Start detailed search. Please note The order in which the search criteria are displayed can be changed according to the directory.
Gigaset A580 IP / AUS / A31008-M2013-C401-2-7619 / T-NetBox_SAG-registration.fm / 09.09.2009
Using the network mailbox
Some fixed network providers and VoIP providers offer answering machines on the network these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
You can activate/deactivate the network mailboxes for your VoIP connections using the Web configurator. To do this, you only require the phone number of the network mailbox. For information on how to activate/deactivate network mailboxes via the Web configurator and to edit their assigned numbers where necessary, Page 131.
You need to have requested the network mailbox for your fixed line network connection from your fixed line network provider. You can store the phone number for the fixed line network mailbox in the Web configurator on the base station ( Page 131). You cannot activate/deactivate the network mailbox for the fixed line network connection via the Web configurator. For how to activate/deactivate the network mailbox for the fixed line network connection please refer to the fixed line network provider's information.
u For many VoIP network mailboxes, the phone number is automatically
saved on the base station when the general VoIP provider data is downloaded. u If you have registered a Gigaset C47H, S67H or S68H handset to your base station, you can also enter and activate the network mailbox via this handset. For further information on this, read the user guide for the Gigaset C470 IP or S675 IP on the Internet.
Configuring the network mailbox for fast access
With fast access you can dial a network mailbox directly.
Assigning key 1 of the handset, changing assignments
The setting for fast access is handset-specific. You can assign a different mailbox to key
on each registered handset. No mailbox is preconfigured for fast access in the default settings. Preconditions: u At least one receive number is assigned to the handset. u The corresponding network mailbox has been entered and activated for at least one of the receive numbers on the handset.
Fast access has not yet been set on the handset: Press and hold key
. Or: Menu Voice Mail Set Key 1 Select and press OK. s Select network mailbox and press OK ( = on). The selection includes the network mailboxes that belong to a VoIP/fixed line network connection and whose phone number is assigned to the handset as a receive number. Net AM: xxx are displayed, where xxx is replaced by the respective standard name of the connection (IP1 to IP6, Fixed Line). If a number has already been saved to the base station for the selected network mailbox, fast access is activated. a Press and hold (idle status). If no number has been saved for the network mailbox the message Not possible! is displayed. You then have to first enter the mailbox number using the Web configurator ( Page 131). Please note You can only assign fast access to one mailbox. However, you can also call the network mailbox assigned to a handset's receive numbers directly via the message key ( Page 71).
Activating/deactivating Eco mode / Eco mode+
Settings Base Additional Features Eco mode / Eco mode+ Select and press OK ( = on).
Screen icon Signal strength: good to poor no signal
i | (flashes)
Eco mode+ enabled A short while after the Eco mode+ is activated, the icon replaces the signal strength icon in the top lefthand corner of the handset in idle display mode.
u With Eco mode+ enabled, dial a phone number to check access to the base u u u u
station. You will hear the ringing tone if the base station can be reached. The signal strength icon will be displayed. When Eco mode+ is enabled: call setup will be delayed by approx. 2 seconds. handset standby time will be reduced by approx. 50%. Registering handsets that do not support Eco mode+ will cause the mode to be deactivated. Activating Eco mode reduces the range of the base station. Eco mode / Eco mode+ and repeater support ( Page 90) cancel each other out, i.e. both functions cannot be used at the same time.
Setting the alarm clock
Precondition: The date and time have already been set ( Page 14).
Activating/deactivating the alarm clock
If the alarm clock is set, the wake-up time appears with the icon in the display instead of the date.
Alarm Clock Activation Select and press OK ( = on). After you activate the alarm clock, the menu for setting the wake-up time opens automatically. ~ If necessary, enter the wake-up time in 4 digits (hours and minutes) and press OK. a Press and hold (idle status).
Changing the wake-up time
Alarm Clock Wake up time
Enter the 4-digit wake-up time (in hours and minutes) and then press OK. Press and hold (idle status).
When the alarm clock rings
A wake-up call with the selected ringer melody is signalled on the handset ( Page 86). The wake-up call lasts for a maximum of 5 minutes. If no key is pressed, the wake-up call is repeated twice at five minute intervals and then turned off for 24 hours. During a call, the wake-up call is only signalled by a short tone.
Alarm repeated after 5 minutes (snooze mode)
Press the display key or any other key (apart from the left display key). If you press Snooze three times, the alarm clock switches off for 24 hours.
Gigaset A580 IP / AUS / A31008-M2013-C401-2-7619 / settings_bs_hs_pabx.fm / 09.09.2009
Your handset is preconfigured, but you can change the settings to suit your individual requirements.
Changing the date and time
Please note The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base station is connected to the Internet and synchronisation with the time server is activated ( Page 147). Manual settings are overwritten in this case. To manually change the time, open the input field with: Menu Settings Date/Time Select and press OK. Enter Date: Enter the month, day and year in 8-digit format, e.g. Q
Q2 Q QN for 01/10/2008. Enter Time: Enter the hours and minutes in 4-digit format, e.g. Q M
5 for 07:15 a.m. OK Press the display key
Changing the display language
You can view the display texts in different languages. Menu Settings Handset Language Select and press OK. The current language is indicated by a. q Select a language and press OK. a Press and hold (idle status).
Menu M 3 2
If you accidentally choose a language you do not understand: Press keys in sequence. Select the correct language and press OK.
Handset settings Parts of the menu are not displayed in the language selected..and three or more handsets are registered on your base station. A language that is not one of the standard languages for the base station (= English, French, German, Italian, Spanish, Portuguese and Dutch) is set on at least three handsets. Cause: Some display texts are only stored for the standard languages English, French, German, Italian, Spanish, Portuguese and Dutch on your base station. In addition, these display texts can be stored in the base station in two other languages or in another language for two different types of Gigaset handsets. When selecting the language on the handset, these texts are downloaded to the base station from the Internet. If another non-standard language is set on a third handset, then display texts appear in one of the standard languages on this handset. Both of the non-standard languages are saved on the base station, which are set with the lower number of internal numbers. If there is no further handset registered on the base station whose type and language setting correspond to an additionally loaded language, then the memory is freed up. If necessary, the language set for another registered handset is loaded onto the base station.
Activating/deactivating the screensaver
You can have a screensaver displayed on the handset. The screensaver replaces the display screen when the handset is in idle status. It hides the date, time and internal name. You have the following options: No Screensaver The screensaver is deactivated. The idle display status ( Page 1) is displayed. Digital Clock Approx. 10 seconds after the handset returns to idle status, a digital clock appears on the display.
Launch the Web browser on your PC. Enter http:// and the telephone's current IP address (for example: Press the return key.
http://192.168.2.2) into the address field of the Web browser. A connection is established to the phone's Web configurator.
Establishing a connection via Gigaset config:
Precondition: The router is connected to the Internet and your PC can access the Internet via the router.
Launch the Web browser on your PC. Enter the following URL into the Web browser's address field: Press the return key.
You will receive a message stating that the connection will be forwarded to your base station. If several Gigaset VoIP phones can be reached via your Internet connection, you will be asked to which one of these phones you would like to be connected. After successfully forwarding the connection, the Login Web page of the Web configurator will be displayed in the Web browser. Version 8, 03.09.2008
Web configurator Setting the phone using a PC Please note The connection between the PC and the base station's Web configurator is a local connection (LAN connection). The Internet is only accessed to establish the connection.
Logging in, setting the Web configurator language
Once you have successfully established the connection, the Login Web page will be displayed in the Web browser. You can select the language you want the menus and Web configurator dialogues to be displayed in. The language that is currently selected is displayed in the top field of the Web page. If necessary, click to open the list of available languages. Select the language. Enter your phone's system PIN (default setting: 0000) in the bottom field of the Web page, to access the Web configurator functions. Select OK. Once you have successfully logged in, a Home screen opens with general information on the Web configurator. If you enter an incorrect system PIN, a corresponding message will be displayed. You will be prompted to re-enter the PIN. If you enter an incorrect system PIN a second time, the PIN field will be blocked for a short time (greyed out). The duration of the block will double each time a PIN is subsequently entered incorrectly.
u If you have forgotten your system PIN, you must restore your device's
For the Jabber ID of each subscriber, enter the subscriber's Gigaset.net number with "@jabber.gigaset.net" (example: email@example.com). A request to "Add to contact list" will be sent to the subscriber. If the subscriber accepts this request, they will be added to your buddy list. Please note For information on how to go online with your handset with messaging capability and chat to or call buddies, please see the extensive user guides for the Gigaset S675 IP or C470 IP, for example. These are available on the Internet at: www.gigaset.com
Making e-mail settings
You must store the address or DNS name of your incoming e-mail server and your personal access data in the phone and activate the e-mail check with the incoming e-mail server, so that the phone can establish a connection to the incoming e-mail server and connect to your mailbox.
Open the following Web page: Settings Messaging E-Mail. Enter the user name (account name) agreed with the Internet provider
(max. 74 characters) in the Authentication Name field.
Enter the password agreed with the provider for accessing the incoming
e-mail server (max. 32 characters; case sensitive) in the Authentication password field. Enter the name of the incoming e-mail server (POP3 server) (max. 74 characters) in the POP3 Server field. Example: pop.theserver.com. From the Check for new e-mail list select the time interval at which your phone should check if new messages have arrived in your incoming e-mail server. Select Never to deactivate the prompt. Select one of the other values to activate the prompt for new e-mail messages. Select the Set button to save the settings in your phone.
Please note For information on how e-mail messages are displayed and opened on your handset with messaging-capability, please see the extensive user guides for the Gigaset S675 IP or C470 IP for example. These are available on the Internet at: www.gigaset.com Version 8, 03.09.2008
Configuring info services/activating idle display
You can configure your registered Gigaset C47H handsets to display customised text information (e.g. weather reports, RSS feeds) in the idle display. To do this you must set the Info Services screensaver on the handset ( Page 82). The same applies to a registered Gigaset C38H handset.
Configuring info services
Please note The weather report is preset. It is shown in the handset's idle display as soon as you set the Info Services screensaver.
Querying the phone status
General information about your phone is displayed. In the menu list, select the Status tab. The following information is displayed:
Area: IP Configuration
IP address The phone's current IP address within the local network. For assigning the IP address, Page 107. MAC address The phone's device address.
Firmware version Version of the firmware currently downloaded on the phone. You can download updates of the firmware to your phone ( Page 91). Firmware updates are available on the Internet. EEPROM version Version of your phone's EEPROM storage chip ( Page 178).
Gigaset A580 IP / AUS / A31008-M2013-C401-2-7619 / appendix.fm / 09.09.2009
Customer service & product warranty Australia and New Zealand
IMPORTANT Please retain your sales receipt as proof of the date of purchase. Customer Service If you require assistance in operating this product please contact us AUS: 878 or by e-mail at the Customer Care section of our website at www.gigaset.com/au NZ: 878 or by e-mail at the Customer Care section of our website at www.gigaset.com/au If you are trying to access a Network Service and require assistance specifically related to the network service or would like to subscribe to the service, contact your service provider. Product Warranty Subject to the conditions below, this product, excluding battery and accessory devices, is guaranteed against any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase. The benefits conferred by this warranty are in addition to other warranties and remedies that are implied under the Australian Trade Practices Act and similar Country, State and Territory laws (Statutory Rights). Subject to your Statutory Rights, the goods will not be eligible for service under this warranty if: 1. Proof of purchase cannot be provided; 2. The defect was caused by an accident, misuse, abuse, improper installation or operation, vermin infestation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by Gigaset; or 3. The product has been damaged by lightning or a mains power surge. 4. The Phone was not imported into Australia by Gigaset Communications GmbH. To obtain service during the terms of this warranty call the Information Line on AUS: 878 or by e-mail at the Customer Care section of our website at www.gigaset.com/au Version 8, 03.09.2008 NZ: 878
Personal Identification Number
Protects against unauthorised use. When the PIN is activated, a number combination has to be entered in order to access a protected area. You can protect your base station configuration data with a system PIN (4-digit number combination). Port Data is exchanged between two applications in a Network via a port. Port forwarding The Internet gateway (e.g. your router) forwards data packets from the Internet that are directed to a certain Port to the port concerned. This allows servers in the LAN to offer services on the Internet without you needing a public IP address. Port number Indicates a specific application of a Network subscribers. Depending on the setting in the LAN, the port number is permanently assigned or else it is newly assigned with each access. The combination of IP address/Port number uniquely identifies the recipient or sender of a data packet within a network. Pre-dialling
Private IP address Public IP address. Protocol Version 8, 03.09.2008 Describes the agreements for communicating within a Network. It contains rules for opening, managing and closing a connection, about data formats, time frames and possible error handling.
Glossary Proxy/proxy server Computer program that controls the exchange of data between Client and Server in computer networks. If the phone sends a query to the VoIP server, the proxy acts as a server towards the phone and as a client towards the server. A proxy is addressed via Domain name/IP address and Port. Public IP address The public IP address is the address for a network component on the Internet. It is assigned by the Internet Service Provider. Devices that act as a link from a local network to the Internet (gateway, router) have a public and a local IP address. IP address and NAT
Quality of Service (QoS) Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g. by prioritising data packets, reserving bandwidth and data packet optimisation. In VoIP networks, QoS influences the voice quality. If the whole infrastructure (router, network server etc.) has QoS, the voice quality is better, i.e. fewer delays, less echoing, less crackling.
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