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Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard and optiPoint 500 advance telephones on your HiPath 3000 / 5000 RSM. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons: The function has not been configured for your telephone - address any questions to your service personnel. Your communications platform does not support this function - contact your service personnel to upgrade your system.

Important Notes

Do not operate the telephone in environments where there is a danger of explosions.
Use only original Siemens accessories page 101. Using other accessories may cause a hazard and will invalidate the warranty and the CE mark. Never open the telephone or a key module. If you encounter any problems, contact your service personnel.
Never allow the telephone to come into contact with staining or aggressive liquids such as coffee, tea, juice, or soft drinks. For information on telephone maintenance page 102. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.
The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark. This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.

Contents

Basic operating instructions. 9
optiPoint 500 economy/basic/standard control panel. 9 optiPoint 500 advance control panel with optiPoint key modules. 10 How to Use these Operating Instructions. 11 Screen Displays. 11 Accessing Functions. 12. Interactively. 12. Via the Program/Service Menu. 12. With Function Keys. 12 Functions You Can Use. 13 Basic and Enhanced Functions. 13 Additional Team and Executive/Secretary Functions. 13 Using the Telephone Efficiently. 13
Basic and Enhanced Functions
Making and Answering Calls. 14
Answering a Call With the Handset. Answering a Call with the Speaker (Speakerphone Mode). Open Listening in the Room During a Call. Switching to Speakerphone Mode. Switching to the Handset. Using Call Waiting. Accepting a Waiting Call (Camp-On). Preventing and Allowing Call Waiting (Automatic Camp-On). Turning the Call Waiting Tone On and Off. Accepting a Specific Call for Your Colleague. Rejecting Calls. Using Mailboxes. Accessing the Mailbox. Using Timed Reminders. Using the Speakerphone. Enabling and Disabling Handsfree Answerback. Answering a Call With a Headset. Turning Do Not Disturb On and Off. Turning Ringer Cutoff On and Off. Trace Call: Identifying Anonymous Callers (Not for U.S.). Turning the Microphone On and Off. Answering Calls from the Entrance Telephone and Opening the Door. Accepting a Call From an Answering Machine. Display Number of Waiting Calls and Overload Indication. 24 25

Making Calls.26

Testing the Telephone. 63
Testing the Telephone Functions. 63 Checking the Key Assignment. 63

Call Forwarding.64

Using Variable Call Forwarding. 64 Using Night Answer. 65 Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.). 66

Using Other Functions.67

Sending a Message. 67 Displaying and Deleting Messages You Have Sent. 67 Answering Messages. 67 Leaving an Advisory Message. 68 Deleting Advisory Messages. 68 Using Another Telephone Like Your Own. 69 Change call number (relocate). 70 Fax Details and Message on Answering Machine. 71 Resetting Services and Functions (System-Wide Cancellation for a Telephone). 71 Silent Monitor. 72 Monitoring a Room. 72 Activating Functions for Another Telephone. 73 Locking Another Telephone to Prevent Unauthorized Use. 74 Using System Functions from the Outside (DISA: Direct Inward System Access). 74 Using functions in ISDN via code dialing (keypad dialing). 76 Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only). 77 Controlling Relays. 78 Sensors (HiPath 3300/3350/3500/3550 Only). 78 Radio Paging (Not for U.S.). 79 Simple Paging Equipment. 79 Enhanced Paging Equipment (Hipath 3700/3750 Only). 79
Team and Executive/Secretary Functions
Team and Executive/Secretary Functions With Trunk Keys. 81
Using Trunk Keys. Answering Calls With Trunk Keys. Making Calls with Trunk Keys. Using a Trunk Key to Place a Call on Hold and Retrieve It Again. Switching Between Phone Calls on Multiple Trunks. Forwarding Calls on Lines. Using DSS Keys. Using DSS Keys to Answer Calls. Calling a Team Member Directly. Transferring a Call in Progress. Accepting a Call for Another Team Member. Joining or Leaving a Group Call (Not for the Executive Telephone in an Executive/Secretary Team). Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group). 87
Using Other Team Functions. 88
Turning Group Call On and Off. Accepting a Call for Another Member of Your Team. Activating and Deactivating a Ringing Group. Uniform Call Distribution (UCD). 90 91
System networking via LAN (PC network)
Special Functions in the LAN (PC Network). 93
Leaving a Hunt Group/Group Call. Transferring Call Forwarding. Using Night Answer. Activating and Deactivating a Ringing Group. Controlling Relays. Opening the Door. 97 98

All About Your Telephone

Labeling, Documentation and Accessories.99

Using Mailboxes

If you have programmed the "Mailbox" key page 57, the associated LED lights up when messages have arrived for you. If your telephone is connected to a voice mail system, the "Mailbox" key will also light up to alert you to any messages that have arrived.

Accessing the Mailbox

Press the illuminated "Mailbox" key. or
US: View messages? UK: Display Messages? US: Message sent? UK: Text?

Confirm.

US: Call voice mail? UK: Call Voice Mail?

Follow the user prompts.

Using Timed Reminders
Precondition: You must have saved a timed reminder page 62. The current time is the time stored.
US: Reminder: UK: Reminder at:
The telephone rings. The timed reminder appears on the screen.

Press the key twice.

C I Lift the handset and replace it again.
If you fail to answer the timed reminder, it repeats five times and is then erased.

Using the Speakerphone

A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other partys name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode. Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic.
C Lift the handset and answer the call.

Mute off?

Press the "OK" key to confirm your selection and answer the call. or Press the key and answer the call. If handsfree answerback is enabled (see below), you do not need to switch on the microphone you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague page 28.
Enabling and Disabling Handsfree Answerback

HF answerback on?

HF answerback off?
FB? or GB? Enter the code for "on" or "off".
Answering a Call With a Headset

Answer?

Your telephone rings. Confirm. Ending the call:
Turning Do Not Disturb On and Off
You can activate the do not disturb function if you do not want the receive any calls. When do not disturb is activated, internal callers hear a busy signal and external callers are rerouted to a telephone assigned for this purpose (contact your service personnel).

DND on?

DND off?
FB@ or GB@ Enter the code for "on" or "off".
When you lift the handset, a special dial tone (continuous buzzing tone) reminds you that do not disturb is active. Authorized internal callers can automatically override the do not disturb function after five seconds.
Turning Ringer Cutoff On and Off
You can activate the ringer cutoff function if you do not want the receive any calls. Calls are only identified by one ring signal, an indication on the display, and a key which has been programmed to flash (such as a trunk key).

Ringer cutoff on?

Ringer cutoff off?
FBA or GBA Enter the code for "on" or "off".
Trace Call: Identifying Anonymous Callers (Not for U.S.)
You can have the carrier identify malicious external callers. You can save the callers station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time.
Press the key. The LED lights up. and

*84=Trace call?

FA= Enter the code.
After you have finished tracing the call, the data is stored on the carriers system. Now contact your service personnel.
Turning the Microphone On and Off
To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, page 20). Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic. Precondition: You are conducting a call. The microphone is switched on.
Press the key. The LED lights up. or Press the illuminated key. The LED goes out. or

Mute on?

Press the key. The LED lights up
F>; or G>; Enter the code for "on or "off".

Answering Calls from the Entrance Telephone and Opening the Door
If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad). Speaking to visitors via the entrance telephone: Precondition: Your telephone rings.
C Lift the handset within thirty seconds. You are connected to the entrance telephone immediately. or
C Lift the handset after more than thirty seconds. D Dial the entrance telephone number.
Opening the door from your telephone during a call from the entrance telephone:

Open door?

Confirm. Opening the door from your telephone without calling the entrance telephone:
Press the key. The LED lights up. Select and confirm. or

*61=Open door?

F?: Enter the code. D Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with HiPath 5000 RSM (system networking via PC network) page 98!
Opening the door with a code (at the door):
D After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded. Activating the door opener:

*89=Door opener on?

FAB Enter the code. D Dial the entrance telephone number. D Enter the five-digit code. Default code = "00000".

3=change password?

Select the displayed function and press the "OK" dialog key to change the code.

1=enable with ring?

Select and confirm. or You can also open the door without a doorbell ring. Deactivating the door opener:

2=enable w/o ring?

Program/Service #89=Door opener off?

GAB Enter the code.

Accepting a Call From an Answering Machine
You can accept a call from any answering machine if the machine is connected to your system (contact your service personnel) and you have programmed the answering machine number on a key page 57. The LED lights up. Press the key.

*56=Park a call?

F>? Enter the code. 9. B Enter the number of the park slot (0 - 9) and make a note
of it. If the park slot number you entered is not displayed, it is already in use; enter another one.

Retrieving a Parked Call

Precondition: One or more calls have been parked. The telephone is idle.
Program/Service Retrieve call?
G>? Enter the code. 9. B Enter the park slot number you noted earlier.
If the park slot number you enter is not in use, you cannot retrieve the call. If a parked call is not picked up, after a specific period of time the call is returned to the telephone from where it was parked (recall).
Placing External Calls on Hold
If you have programmed a key on your telephone as a hold key page 57, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line. Press the "US:Hold UK:Common Hold" key.

Held on line: 801

A message appears showing which line is on hold (e.g. 801); make a note of the line number. If a trunk key has been assigned, the LED flashes slowly.

If applicable

Replace the handset or press the key. Depending on your system configuration, this may be necessary so other users can also pick up the held call.
Picking up (Retrieving) a Held Call
Press the key. The LED lights up. Select and confirm. or or If the "Line retrieved" key page 57 has been configured, press the key.

*63=Retrieve line?

F?< Enter the code.
D Enter the line number you noted earlier.
or If a "Trunk key" was assigned to this line page 57: LED flashes slowly. Press the key.
Making Calls to Stored Destinations

Using a Caller List

If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details). Your telephone stores up to ten calls in chronological order. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp for this caller is updated and its number incremented.
Retrieving the Caller List
Precondition: Service personnel has set up a caller list for your telephone.

Caller list?

GA; Enter the code.
The last call is displayed on the screen.
To view other calls, confirm each subsequent display.

*65=Show call charges?

F?> Enter the code.
Displaying Call Charges for Another Telephone (Not for U.S.)
If this function is configured (contact your service personnel), you can display and print the chargeable calls for other telephones (such as a pay phone). Precondition: You have programmed the function "View call charges" on a key page 57. The LED lights up to indicate that a you have conducted chargeable call since the last time you viewed the charges. Press the "View call charges" key. The chargeable call appear on the screen.
To display further chargeable calls, confirm each subsequent display.

Print?

Addl information?
Dialing with Call Charge Assignment
You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you.

*60=Account code?

F?9 Enter the code. D Enter the account code.
and G Press this key. or Confirm. May be necessary, depending on how your system is configured; contact your service personnel for details.
US: #=Save? UK: #=Save entry?
D Enter the number of the external station.
You can also enter the account code during an external call.
If You Cannot Reach a Destination.

Using Callback

If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, When the other party is no longer busy When the user who did not answer has conducted another call.

Storing a Callback

Precondition: You have reached a busy line or no one answers.
US: Callback UK: Set Callback

F>A Enter the code.

Answering a Callback
Precondition: A callback was saved. Your telephone rings. "Callback:." appears on the display.
Press the key. The LED lights up. You hear a ring tone.
Checking and Canceling a Saved Callback

View callbacks?

G>A Enter the code.
US: Next callback? UK: Display next?
Select the displayed function and press the "OK" dialog key to display additional entries.
Deleting a displayed entry:
Press the "OK" dialog key to confirm your selection Ending callback display:

Call Waiting (Camp-On)

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Camp-on

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond page 16 The called party can prevent automatic call waiting page 17. If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.

Busy Override - Joining a Call in Progress
This function is only available if it has been configured by the service technician (contact your service personnel). Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Override?

F?; Enter the code.
The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (station no. or name)". You can now start talking.

Telephone Settings

Adjusting the Ring Volume
US: Ring volume? UK: Ringer volume?
Press these keys while the phone is idle. Confirm.
To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save.
US: Ring tone? UK: Ringer tone?

Adjusting the Ring Tone

Press these keys while the phone is idle. Select and confirm.
To adjust the ring tone: Keep pressing the keys until the desired tone is set. Save.
Adjusting the Attention Ring Volume
If you belong to a team that uses trunk keys, the telephone can alert you to other calls in the team even when you are engaged in another call page 86. You hear the attention ring.
US: Attention Ring Vol? UK: Volume?
Press one of these keys while the phone is idle. Select and confirm. To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save.
Adjusting the Speakerphone to the Room Acoustics
This function is not available with optiPoint 500 economy and optiPoint 500 basic. To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room", "Normal room" and "Noisy room".

Speakerphone mode?

Press one of these keys while the phone is idle. Select and confirm. To set the room type: Keep pressing these keys until the setting you want appears on the screen. Save.
Adjusting the Receiving Volume During a Call
You are engaged in a call.
J or K J or K simultaneously
Adjusting the Display to a Comfortable Reading Angle
You can swivel the display unit. Adjust the display unit so that you can clearly read the screen.

Display backlight

This function is only available with optiPoint 500 advance. When operating optiPoint 500 advance, e.g. when dialling a call number, a display backlight switches on automatically. The backlight switches off automatically a few seconds after the last action is completed.

Confirm. Confirm.

D Enter the station number.
US: Save? UK: Save entry?
Confirm. or If you make a mistake:

Previous?

Select and confirm. This deletes all entered digits.
US: Another key? UK: Program another key?
Select and confirm. Simply press the key to dial a stored telephone number page 43. If you have saved an internal station number (=DSS call), the corresponding LED signals various states page 58, page 85. You can do this while a call is in progress.
Storing Station Speed-Dial Numbers
You can store the ten numbers which you use the most and dial them using your own station speed-dial numbers: *0 through *9 page 43.

*92=Change Speed-dial?

FB; Enter the code. D Enter the speed-dial number you wish to use (*0 to
grammed station number appears on the screen.
US: Change? UK: Change entry?
*9). If the speed-dial number is already in use, the proConfirm.
D First enter the external code and then the external station number. Confirm. or If you make a mistake:
Previous? US: Save? UK: Save entry?
US: Next? UK: Next entry?
Select and confirm. or Select and confirm.

US: Exit UK: End

Assigning Functions to Keys
Press the key. If the key is already in use, its assignment appears on the screen.
US: Change key? UK: Change feature?
Confirm. Select and confirm the function, such as "Do not disturb". All programmable functions appear on the screen. See Quick-Reference Operating Instructions (Appendix): section. about function keys.
US: Save incomplete UK: Store incomplete text
Select and confirm. Some functions (such as "Call forwarding") accept incomplete entries. This means you have to add more digits later on when you activate the function by pressing a key. Confirm. or
US: Exit? UK: End? US: Another key? UK: Program another key?
Select and confirm. Now press the key to access the function directly. If the function can be turned on and off, such as "Do not disturb", pressing the key multiple times turns the function on and off.
Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Forward Line, US:Night answer UK:Night Service, Do not disturb, Changeover, Advisory message, Ringer cutoff, HF answerback on/off, US:Join/leave group UK:Hunt group join/leave, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Door opener on/off, Control Relay, Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off): Saved function is not active. Saved function is active. Callback: You have not set a callback. You have set a callback. Mute (on/off): The microphone is switched on. The microphone is switched off. Caller list: No calls saved. Call request saved. Repdial key (internal), Direct station select: The other party is not engaged in a call. The other party is engaged in a call or has activated do not disturb. Flashing rapidly - A caller is trying to reach you, please pick up the phone. Flashing slowly - A caller is trying to reach another party, who has not yet answered. Mailbox: No messages present. Message(s) present. Call key, General call key, Trunk key, MULAP Key, Temporary MSN: No call on assigned trunk. Active call on assigned trunk. Flashing rapidly- A call has arrived on this line; press the key to pick up the call. Flashing slowly - A call on this line was placed on hold. 58

All About Your Telephone

Labeling, Documentation and Accessories

Labeling Key Fields

You can chose from the following options to label the keys with the functions/call numbers saved ( page 9, page 10, page 55): Labeling by hand: Labeling strips are deliverd with your optiPoint. Write the function or a name on the matching strips within the white field and attach them to your optiPoint. with a computer: You have avail of a CD Rom (ask your service personnel) with the electronic operating instructions for your HiPath 3000 / 5000 RSM page 100. You can label your keypads for each PC. with a computer via the Internet: You will find the "Online Key Labelling Tool" along with the user interface under http://www.hipath.com "Downloads" "Software". Special labeling sheets, which can be ordered, are available with the corresponding labeling strips for this procedure. Labeling sheets can be ordered from the details of the article number from Siemens' Sales Organisation or via the following internet address: http://www.click4business-supplies.de Article number-labeling sheets: A31003-H8400-B993-*-6Z19 for optiPoint basic/standard/advance paper size - DINA4 A31003-H8400-B992-*-6Z19 for optiPoint key module paper size - DINA4 Put the labeled strips in the relevant key pad on your optiPoint and place the transparent cover over them (mat page above).
Attaching a Station Number Label
Self-adhesive call-number labels are also delivered with your optiPoint. Write on the call-number label (fire brigade, police, own telephone numbers), then remove and stick it in the recess on the telephone when the handset is lifted.

Documentation

You can find these operating instructions in the Internet in PDF format under http://www.hipath.com and on CD-ROM (ask your service personnel) in HTML and PDF format. The CD-Rom (7 languages) or a printout of these operating instructions can be ordered from the details of the article number from Siemens' Sales Organisation of via the following Internet address. http://www.click4business-supplies.de CD-ROM article number: P31003-H3540-C140-*-6Z19 Article number of these operating instructions: A31003-H1012-C121-3-7619 In order to look at and print the operating instructions in PDF format, you need a computer on which the free Acrobat Reader software package is installed by Adobe. To look at the operating instructions in HTML format you need a computer with a www browser, e.g. Microsoft Internet Explorer.

Responding to Error Messages on the Screen
US: Invalid entry UK: Incorrect entry
Possible cause: The station number is incorrect. Possible response: Enter a correct station number.
US: Not authorized UK: Access denied
Possible cause: You tried to activate a disabled function. Possible response: Ask your service personnel to authorize you to use the function.
US: Currently not possible UK: Feature not available
Possible cause: The station number you dialed does not exist. The telephone you are trying to call is unplugged. Possible response: Enter a correct station number. Try calling the telephone again later on.
US:Invalid station number UK: Number cannot be dialed
Possible cause: You dialed your own station number. Possible response: Enter a correct station number.
US: Key memory is full UK: Max.no.of keys exceeded
Possible cause: All memory locations for external station numbers are currently in use. Possible response: Try again later on.
Contacts for Resolving Problems
If you encounter a problem that lasts longer than five minutes, contact your service personnel.
accessories.. 101 account code... 46 activating door opener.. 23 adapter.. 101 advisory message.. 68 agents... 91 announcement.. 28 answering a timed reminder.. 19 answering machine.. 71 call pickup.. 24 appointment.. 62 assigning a DID number.. 30 assigning available keys.. 55 assigning programmable keys.. 55 associated dialing/dialing aid.. 32 Attention Ring Vol.. 50 automatic connection setup. 29 automatic line seizure. 26
call accepting from answering machine. 24 accepting in a team. 86 accepting, group.. 90 answering.. 14 forwarding.. 64 forwarding in a team.. 83 forwarding MSN in CO. 66 in a team with trunk keys. 82 parking... 37 pickup, directed.. 18 placing on hold.. 38 rejecting... 18 retrieving from park. 37 retrieving held... 38 transfer... 86 transfer after announcement.. 36 using DSS keys in a team. 85
call charge assignment.. 46 call charges for another telephone. 44 call charges for your telephone.. 44 call forwarding.. 64 MSN in CO... 66 call request.. 39 call signal... 14 call transfer.. 36 call volume.. 14, 51 call waiting accepting.. 16 allowing.. 17 preventing.. 17 call waiting (camp-on).. 48 tone off.. 17 call waiting on/off.. 17 call waiting tone on/off.. 17 caller ID restoring display of suppressing display of caller ID. 28 caller ID suppression.. 28 calling entrance telephone.. 23 calling a second party.. 33 calls distributing.. 91 calls in queue.. 25, 91 CE mark.. 2 change call number.. 70 charges for another telephone. 44 charges for your telephone.. 44 checking key assignments.. 63 cleaning the telephone.. 102 code dialing in ISDN.. 76 codes.. 12 conducting calls with a headset. 20 conference.. 34 connection setup, automatic.. 29 consultation hold.. 33 contacts/problems.. 103 control panel optiPoint 500 advance.. 10 optiPoint 500 economy/basic/standard 9

radio paging equipment PSE.. 79 recall... 37 receiving volume.. 14, 51 redialing a number.. 41 from the caller list.. 40 relays.. 78 relocate... 70 reserving a trunk.. 30 resetting functions.. 71 resetting services.. 71 ring tone.. 50 ring transfer in an executive/secretary team. 87 ring volume.. 50 ringer cutoff.. 21 ringing group.. 90 room monitor... 72
team with trunk keys.. 81 telephone cleaning.. 102 locking.. 53 locking another.. 74 locking/unlocking. 53 locking/unlocking all phones.. 74 maintaining.. 102 operating.. 12 settings.. 50 testing.. 63 using another like your own.. 69 telephone data service.. 77 telephone maintenance. 102 telephone test.. 63 temporary phone.. 69 testing the telephone.. 63 testing the telephone functions. 63 text message answering.. 67 deleting/displaying.. 67 receiving... 67 sending... 67 three-party conference.. 34 time-dependent hotline.. 29 toggle... 33 toggle/connect in the team... 83 tone dialing.. 29 tone dialing (DTMF dialing).. 29 trace call.. 22 transfer (call).. 86 after announcement.. 36 transfer call.. 36 trunk flash.. 31 trunk keys in a team.. 81 trunk keys, MULAP.. 81 trunk, reserving.. 30
saving a PIN.. 54 second level.. 43, 55 secretary functions. 81 sensors... 78 setting your telephone.. 50 Shift... 43, 55 Shift key.. 43, 55 silent monitor... 72 simple paging equipment.. 79 speaker... 14 speaker call.. 28 speakerphone mode.. 14, 15, 16, 51 special dial tone.. 21 speed-dialing dialing numbers.. 43 saving station speed-dialing.. 56 system... 43 station number assigning.. 30 correcting.. 27 saving.. 55 station speed-dialing.. 43, 56 suffix-dialing.. 29 switches.. 78 system speed-dialing.. 43 system-wide cancellation.. 71
UCD.. 91 using a caller list... 39 using a temporary phone. 69 using functions from the outside. 74
variable call forwarding.. 64
waiting calls.. 25 work time.. 92
Overview of Functions and Codes (Alphabetical)
The table below lists all available functions as they appear on the display. Functions that have been configured (contact your service personnel) can be activated interactively (select + save) via the Program/Service menu (select + save or enter a code), or by pressing function keys, provided that the functions have been configured (contact your service personnel). Functions (display). Interactively. Via the Program/Service menu

. With function keys

Account code Advisory msg. on Advisory msg. off Associated dial Associated serv. Call waiting Waiting tone off Waiting tone on Call wait.term.on Call wait.trm.off Caller List Save number Changeover on Changeover off Change PIN Conference Start conference Adding a party to the conference End conference View conf parties Remove party Drop last conf. party (only for U.S.) Consult Return to held call Quit and return Transfer/US:Accept call UK:Accept Control Relay On Control Relay Off US:Directory UK:Phonebook DISA Internal DISA 9

*60 *69

X X X X X X X X X X X X X X X

#87 *490 #490 #82

*67 *83 *55 *87

*82 *66

#66 *93

*0 *0 *90

#90 X X X
Overview of Functions and Codes (Alphabetical) Functions (display). Interactively. Via the Program/Service menu
En-bloc sending Dial DND on DND off Door opener on Door opener off DTMF dialing Forwarding on 1=all calls 2=external calls only 3=internal calls only Forwarding off Trunk FWD on Trunk FWD out Forward Line: On Forward Line: Off Headset Answer call HF answerback on HF answerback off Hotline Join hunt group Leave hunt group Rejoin all groups Leave all groups Lock all phones Monitoring Mute on Mute off Night answer on Night answer off Open door Override 9

#97 #89

X X X X X X X X X X X X X X

*89 *53 *1 *11 *12 *13

#1 *64 #64 *501 #501
X X X X X X X X X X X X X

#85 *85* #85#

*943 *944 *52

#52 #44

*44 *61 *62
Page Answer page (not for U.S.) Park a call Retrieve call Phone Test Pickup - directed Pickup - group Accept call Prog. feature key Redial Reject call Release Relocate Complete Relocate Reserve trunk Reset services Retrieve line Ring Transfer: On Ring Transfer: Off Ringer cutoff on Ringer cutoff off Ringing group on Ringing group off Room monitor Select language Send message View sent message US: View messages UK: Display Messages Mailbox Keypad dialingl Shift Key Show call charges (own telephone) View call charges (other partys telephone) Speaker call Suppress call ID Restore caller ID Tel. data service 9

#45 #56

*56 *940 *59 *57 *91

X X X X X

#9419 #0

*63 *502

#98 #81

*81 *88 *48 *68

#68 #68

*503 *65 *80 *86

#86 X X X X X
Temporary MSN (not for U.S.) Temporary Phone Timed reminder on Timed reminder off Toggle/Connect Trace call Transfer Trunk Flash UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue US:Callback UK:Set Callback View callbacks/Delete Use speed-dialing Change Speed-dial (station) 9

*41 *508 *46

X X X X X X X X X X X X X X X X X X X

*2 *84 *51

#401 *402 #402 *403 #403 *404 #404 *405

*7 *92

FCC and Industry Canada Compliance
This section describes the requirements for compliance with Federal Communications Commission (FCC) Rules and Industry Canada CS-03 standard.
FCC Certification and Requirements
The following paragraphs describe requirements and information based on FCC rules. Service If you experience problem with the Siemens optiPoint 500 telephone, contact Siemens customer support at 1-800-835-7656 for information on service and repairs. The telephone company can ask you to disconnect the equipment from the network until the problem is corrected or until you are sure that the equipment is not malfunctioning. FCC Rules, Part 15 The Siemens optiPoint 500 telephone has been tested and complied with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, can cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference in the users expense. FCC Rules, Part 68 1. FCC Part 68 Certification The Siemens optiPoint 500 telephone is certified with FCC under Part 68 as a component device for connection behind FCC Part 68 certified Siemens PBX systems. In order for the FCC certification of the Siemens optiPoint 500 telephone to be retained, all other products used in conjunction with the Siemens optiPoint 500 telephone must also be FCC Part 68 certified for use with the front-end terminal equipment. If any of these components are not certified, Siemens is required to obtain FCC Part 68 certification of the assembled equipment prior to connection to the telephone network. Part 68 certification requires Siemens to maintain this approval and as such are responsible for the following: Any component added to the Siemens optiPoint 500 telephone, whether it bears component certification or not, will require a Part 68 compliance evaluation. Siemens may need to test and make a modification filing to the FCC before that new component can be used; Any modification/update made to the Siemens optiPoint 500 telephone will require a Part 68 compliance evaluation. Siemens may need to test and make a modification filing to the FCC before that modified component can be used; Siemens optiPoint 500 telephone complies with and will continue to comply with all the applicable rules and regulations in Subpart D of the FCC Part 68 rules during the life-time of the product. If at any time the ownership of Siemens optiPoint 500 telephone is transferred to someone else (whether independently or as part of a system), please supply this manual to the new owner.

Testing the Telephone.96

Testing the Telephone Functions. 96 Checking the Key Assignment. 96
Special Functions in the LAN (PC Network).97
Leaving a Hunt Group/Group Call. 97 Transferring Call Forwarding. 98 Using Night Answer. 99 Activating and Deactivating a Ringing Group. 100 Controlling Relays. 101 Opening the Door. 102
Labeling and Documentation. 103
Labeling Key Fields. 103 Attaching a Station Number Label. 104 Documentation. 104

Fixing Problems. 105

Telephone Maintenance. Troubleshooting. Responding to Error Messages on the Screen. Contacts for Resolving Problems. 106 106
Index. 107 Overview of Functions/Codes (Alphabetical). 111
Basic operating instructions
optiPoint 400 economy/standard control panel
Key field fixed function keys: Program/Service Redial Mute or Internal Speaker Display, 2 lines with 24 char Handset Speaker for open listening and ring tones Keys for telephone settings Keypad LEDs
Key field freely programmable keys
Microphone for speakerphone mode (optiPoint 400 standard only) Keys for scrolling to functions Key for confirming a function Fixed function key: Release

Step by Step

How to Use these Operating Instructions
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
n Lift the handset (off-hook). t Replace the handset (on-hook). s Conduct a call. o Enter a telephone number or code. dd Enter the code.
Press volume controls on the telephone. Press the key. Press the illuminated key. Press the flashing key.

Start conference?

u or v

Program/Service Speaker

The option appears on the screen. Press the : key to confirm your selection. Search for an option. Press the < > keys, until the option appears on the screen. Then press the : key to confirm your selection.

Display contrast?

Screen Displays
Please dial Return to held call? >
Line 1 displays prompts or acknowledgment messages, depending on the situation. Line 2 displays functions that you can confirm by pressing :. If the symbol ">" appears on the right, you can press < > to access further options.

Accessing Functions

. Interactively
You can select some functions while the telephone is idle, for example:

Forwarding on

Use < > to scroll to a function and press : to execute it. You can select other functions directly depending on the situation. Example: you call a number, but the line is busy:

Callback

Press : to confirm. or Use < > to scroll to a function and press : to execute it.

n Lift the handset and answer the call.
Press the "OK" key to confirm your selection and answer the call. or Press the key and answer the call. If handsfree answerback is enabled (see below), you do not need to switch on the microphone you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague Page 41.
Enabling and Disabling Handsfree Answerback

HF answerback on?

HF answerback off?
qmj or rmj Enter the code for "on" or "off".
Answering a Call With a Headset
Precondition: Your telephone rings. If the "Headset" key has been configured Press the key. The LED lights up. or If configured (ask your service personnel):

Answer?

Page 54:
Confirm. Ending the call:
Press the key. or If the "Headset" key has been configured Press the key. The LED goes out. Page 54:
Answering Calls from the Entrance Telephone and Opening the Door
If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a door opener. If you have the proper authorization (contact your service personnel), you can activate the door opener, enabling visitors to open the door themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad). Speaking to visitors via the entrance telephone: Precondition: Your telephone rings.
n Lift the handset within thirty seconds. You are connected to the entrance telephone immediately. or
Step by Step n Lift the handset after more than thirty seconds. o Dial the entrance telephone number.
Opening the door from your telephone during a call from the entrance telephone:

Open door?

Confirm. Opening the door from your telephone without calling the entrance telephone:

*61=Open door?

qje Enter the code. o Dial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with HiPath 5000 RSM (system networking via PC network) Page 102! Opening the door with a code (at the door):
o After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded. Activating the door opener:
Press the key. The LED lights up Select and confirm. or

*89=Door opener on?

qlm Enter the code. o Dial the entrance telephone number. o Enter the five-digit code. Default code = "00000".

3=change password?

Select the displayed function and press the "OK" dialog key to change the code.

1=enable with ring?

Select and confirm. or You can also open the door without a doorbell ring. Deactivating the door opener:

Time/Date sent?

View station no.

View name?

Dialing a Station Number from the Caller List Precondition: You have retrieved the caller list and the selected call is displayed.
Select and confirm. The caller is automatically deleted from the caller list when a connection is finally set up. Removing an Entry from the Caller List Precondition: You have retrieved the caller list and the selected call is displayed.
Confirm. Saving the Other Partys Station Number in the Caller List (Redial) Precondition: You are engaged in a call or have called an external party.

Save number?

Confirm. or Press the key. The LED lights up. Enter the code.

Speed-dial

Using Station and System Speed-Dial Numbers Precondition: You have stored station speed-dial numbers Page 35 or your service personnel has stored system speed-dial numbers.
Press the key. The LED lights up Confirm. or

*7=Use speed-dialing?

qk Enter the code. o Enter a speed-dial number.
"*0" to *9" = station speed-dialing. "000" to "999" = system speed-dialing (contact your service personnel). Storing Station Speed-Dial Numbers You can store the ten numbers which you use the most and dial them using your own station speed-dial numPage 35. bers: *0 through *9
Press the key. The LED lights up. Confirm. or

*92=Change Speed-dial?

qmf Enter the code. o Enter the speed-dial number you wish to use (*0 to
US: Change? UK: Change entry?
*9). If the speed-dial number is already in use, the programmed station number appears on the screen.
o First enter the external code and then the external station number. Confirm.
or If you make a mistake:
US: Next? UK: Next entry?
Select and confirm. or Select and confirm.

US: Exit UK: End

Dialing a Number From the Internal Directory
The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system. Precondition: Names have been assigned to the station numbers stored in the system.
Press the key. The LED lights up.
US: Directory? UK: Phonebook?

qih Enter the code.

Press the key. The LED lights up. Select and confirm. or or If the "Line retrieved" key ured, press the key. Page 54 has been config-

*63=Retrieve line?

qjg Enter the code.
o Enter the line number you noted earlier.
or If a "Trunk key" was assigned to this line LED flashes slowly. Press the key. Page 54:

Conducting a Conference

In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users.

o Call the first party.

o Call the second station. Announce the conference.
LED goes out. A tone sounds every 30 seconds to indicate that a conference is in progress. Contact your service personnel for instructions on how to turn it off. If the second party does not answer:

q d Enter the code.

Adding Up to Five Parties to the Conference (Initiator Only)

Add party?

o Call the new party. Announce the conference.
Checking Which Parties Are in the Conference (Initiator Only)

View conf parties?

Select and confirm. The first station appears on the screen. To display other stations, confirm each subsequent display. To exit the list: Select and confirm. Removing Parties From the Conference (Initiator Only)

Exit list?

Select and confirm. The first station appears on the screen. Confirm as often as required until the desired station appears. Select and confirm. Leaving a Conference

Remove party?

US: Leave conference? UK: Withdraw?
Ending a Conference (Initiator Only)

End conference?

r g Press the key. The LED lights up. Enter the code. The
LED goes out. Removing the ISDN Central Office Party From the Conference (Only for U.S.)

Drop last conf. party?

Select and confirm. or Press the key. The LED lights up. Enter the code. The

qhme LED goes out.

Activating Tone Dialing (DTMF Suffix Dialing)
You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine or automatic information system.

*53=DTMF dialing?

qig Enter the code. o You can use the keys "0" through "9", "*", and "#" to transmit DTMF signals. Ending the call also deactivates DTMF suffix dialing. Your system may be configured so that you can start DTMF suffix-dialing immediately after setting up a connection.
.After a Speaker Call (Announcement) in a Group
If this function has been configured (contact your service personnel), you can use a speaker call (announcement, Page 41) to announce a call in progress to a group of users Page 84. After a member of the group has accepted the call request, you can transfer the waiting party. Precondition: You are conducting a call.

US: Consult? UK: Enquiry? Program/Service
Confirm. The other party is placed on hold.
qld Enter the code. o Enter the groups station number. s Announce the call.
When a member of the group accepts the call Page 28, you are connected to this party.
Step by Step t Replace the handset.
Select and confirm. If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall).

Trunk Flash

To activate ISDN-type services and features through the network carriers analog trunks or those of other communications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number. Precondition: You have set up an external connection.

*51=Trunk flash?

qie Enter the code. o Enter the service code and/or telephone number.
If You Cannot Reach a Destination.

Call Waiting (Camp-On)

Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Camp-on

Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone. The called party can then respond Page 44
The called party can prevent automatic call waiting Page 45. If this feature is configured (contact your service personnel), you will hear the ring tone and the message "Camp-on" is immediately displayed.
Busy Override - Joining a Call in Progress
This function is only available if it has been configured by the service technician (contact your service personnel). Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.

Override?

qjf Enter the code.
The called party and person to whom this party is talking hear an alerting tone every two seconds. If the called party has a system telephone with display, the following appears on the screen: "Override: (station no. or name)". You can now start talking.

Using Night Answer

When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel (standard night answer service) or by you (temporary night answer service). Special features must be taken into consideration if your telephone operates with HiPath 5000 RSM (system networking via PC network) Page 99! Activating this function:

Night answer on?

qhh Enter the code.

*=default?

Press the "OK" dialog key to confirm ( standard night answer service).
q Enter the code ( standard night answer service).
o Enter the destination number (= temporary night answer service). Confirm.
Deactivating night answer:

Night answer off?

rhh Enter the code.
Saving Functions, Procedures and Appointments
You can save a frequently-dialed number, or frequentlyused functions/procedures (comprising several operating steps) to any free key on your telephone or add-on device. If you have programmed a Shift key, you can assign numbers and functions on two levels of the programmable keys. The second (Shift level) can accept only an external station number.
Assigning Functions to Keys
US: Change key? UK: Change feature?
Confirm. Select and confirm the function, such as "Do not disturb". All programmable functions appear on the screen. See Quick-Reference Operating Instructions (Appendix): section. about function keys.
US: Save incomplete UK: Store incomplete text
Select and confirm. Some functions (such as "Call forwarding") accept incomplete entries. This means you have to add more digits later on when you activate the function by pressing a key. Confirm. or
US: Exit? UK: End? US: Another key? UK: Program another key?
Now press the key to access the function directly. If the function can be turned on and off, such as "Do not disturb", pressing the key multiple times turns the function on and off. Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Forward Line, US:Night answer UK:Night Service, Do not disturb, Changeover, Advisory message, Ringer cutoff, HF answerback on/off, US:Join/leave group UK:Hunt group join/leave, Caller ID suppression, Call wait.term., Waiting tone off, Ring Transfer, Door opener on/off, Control Relay, Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off): Saved function is not active. Saved function is active. Callback: You have not set a callback. You have set a callback. Mute (on/off): The microphone is switched on. The microphone is switched off. Headset: The headset is switched off. The headset is switched on. Flashing slowly - call can be taken via headset. Caller list: No calls saved. Call request saved.

US: End? UK: Exit?

US: Program another key? UK: Another key?
Select and confirm. Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/off can be activated by pressing the key, and deactivated by pressing the same key again. You can also press a procedure key during a call. The stored digits are automatically sent as DTMF signals Page 50.

Appointments Function

You can tell your telephone to give you a call when you want to be reminded of an appointment Page 60. To do this, you need to save the time you want the call to be made. You can enter a single appointment that will take place in the next twenty four hours, or you can enter a daily recurring appointment.

Saving Appointments

*46=Timed reminder on?
qhj Enter the code. o Enter a 4-digit time, such as 0905 for 9:05 (= 9.05 a.m.)
or 1430 for 14.30 (= 2.30 p.m.). If necessary f or k If the selected language is "US English" (configure Page 26) you can enter the code 2 for "am" or 7 for "pm" (standard = "am").

One time only?

Confirm. or Select and confirm. Confirm.
Daily? US: Save? UK: Save entry?
Deleting and checking a saved appointment:
Program/Service #46=Timed reminder off?

rhj Enter the code.

Confirm. or Select and confirm.

Using Timed Reminders

Precondition: You must have saved a timed reminder Page 59. The current time is the time stored.
US: Reminder: UK: Reminder at:
The telephone rings. The timed reminder appears on the screen.

Press the key twice.

n t Lift the handset and replace it again.
If you fail to answer the timed reminder, it repeats five times and is then erased.
Displaying and Assigning Call Charges
Displaying Call Charges (Not for U.S.)
For the current call: The display usually shows call charges at the end of a call (default setting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier. Indication of the cost of a telephone call has to be requested from the service provider and has to be installed by an authorised technician. Depending on the setting, during or after the call, the display will show the cost of the telephone call. Some carriers also let you display toll-free external calls. The message "Free of Charge" appears on the screen either before or during the call. If the cost indication facility has not been installed, the display will show the dialled number and/or the length of the telephone call. If a call is transferred, the charges are assigned to the telephone to which the call was transferred. For all calls and the last one conducted: The connection charges for the last chargeable call conducted are displayed first. Five seconds later, the total accumulated connection charges appear.

Program/Service US: 943=Lock all phones? UK: 943=Telephone Lock?
qmhg Enter the code. o Enter the internal number of the telephones that you

want to lock or unlock.

*=Lock phone?

#=Unlock phone?

q or r Enter the code.

Saving Your PIN

To use the functions to prevent unauthorized persons from using your telephone Page 67 to use another telephone like your own Page 74 you need to enter a personal identification number, which you can save yourself.

*93=Change PIN?

qmg Enter the PIN. o Enter the current five-digit PIN. o Enter the new PIN. o Repeat the new PIN.
If you forget your PIN, contact your service personnel, who can reset your PIN to "00000".
If you have not yet assigned a PIN, use the PIN "00000" the first time you enter it.

Using Other Functions

Sending a Message
You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display (e.g. optiPoint 500 entry), on ISDN, pulse or tone dialling telephones, transmitted text messages will be saved as a callback request.
Creating and Sending a Message
US: Send message? UK: Send Message?
qjl Enter the code. o Enter the internal station number of the recipient or

group.

0=Please call back
Select and confirm the preprogrammed message (which can be changed by service personnel).
d. m Enter the code directly.

Enter message text?

The codes appear on the screen, next to the messages to which they are assigned.
Entering text via the keypad
d. m, q, r Enter text (max. 24 characters) via the keypad. Digit
Example: "R" = Press the q key once and the k key three times. key 1x
keys must be pressed a specific number of times to enter letters.

2x 1 b e h k n q u x.

3x c f i l o r v y -

4x 5x 6 s 8 z 7

Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone to tone dialing. The telephone is not connected to the system.
o Set up a call to the system. Enter the station number
(contact your service personnel).
o Wait for a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number that has been assigned to you and the associated PIN. system).
r Enter the code (necessary only if programmed in the
Step by Step o Wait for a dial tone and then enter the code, such as
*97 for Do not disturb on. Make other inputs as necessary; (refer to the operating instructions for pulse and DTMF telephones).
You can only execute one function at a time, or set up only one outgoing connection. The connection is immediately released after successful activation of a function. In the case of an external-external call, the connection is released as soon as either of the parties ends the call.
Using functions in ISDN via code dialing (keypad dialing)
If authorized (contact your service personnel), you can set ISDN functions via code dialing in some countries.
Press the key. The LED lights up. Confirm. or Enter the code.

*503=Keypad dialing?

o Enter the number of the trunk you wish to use (contact
your service personnel). service personnel).
o Entering a code for required ISDN function (contact your
Contact your network provider to find out which ISDN functions can be code-controlled in your country. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activities or remote operation (e.g. toll fraud).
Controlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)
If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Precondition: You have set up a connection.
Press the key. The LED lights up. Confirm. or The connected computer now prompts you to enter the data, which you can do in one of two ways. Contact your service personnel to find out which option is programmed in your system: Input in en-bloc mode. Enter data. Press this key at the end of the entry. Confirm.

*42=Tel. data service?

qhf Enter the code.

d. m r

Entry complete?
Input in online mode: The connected computer processes your entries directly. Enter the code. Enter data.

US: Leave group? UK: Leave hunt group?
US: Join group? UK: Join hunt group?
rli or qli Enter the code for "leave" or "join".
or Press the Hunt group join/leave key. or
You belong to multiple groups or to one group with trunk keys (including executive/secretary teams).

301 x group name

Press the "Hunt group join/leave" key.

group name

If an "x" appears between group/trunk number or (such as 301) and group name, the audible tone is active for this group or trunk. No "x" means that the audible tone was deactivated.
Press the "OK" dialog key to confirm your selection and display the next group or trunk number and group name. or Select and confirm. This turns off the audible tone for the displayed group or trunk. or
Select and confirm. This turns off the audible tone for the displayed group or trunk. or Select and confirm. This turns off the audible tone for all groups and trunks.

#=Leave all groups?

r Enter the code for "Leave all groups".

*=Rejoin_all_groups

Select and confirm. This turns off the audible tone for all groups and trunks.
q Enter the code for "Join all groups".
If you deactivate the audible tone for another group or trunk, or deactivate it for all groups and trunks to which you belong, a special dial tone sounds when you lift the handset.
Accepting a Call for Another Member of Your Team
You can accept calls for other telephones in your team from your telephone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured. Precondition: You telephone rings briefly. The following message appears on the display: "Call for:".

Pickup - group?

Confirm. or Press the key. The LED lights up.

qik Enter the code.

Activating and Deactivating a Ringing Group
You can have calls for your telephone signaled audibly at up to five other internal phones. The person who answers first receives the call. Special features must be taken into consideration if your telephone operates with HiPath 5000 RSM (system networking via PC network) Page 100! Saving, displaying, and deleting telephones for the ringing group:
Press the key. The LED lights up. Select and confirm. or Follow the display prompts (enter the internal station number). Removing all telephones in call ringing group:

Press the key. The LED lights up. Select and confirm. or Press the trunk key you wish to use. or

*501=Forward Line: On?

qide Enter the code. o Enter the number of the trunk you wish to use.
or If available. Press the "Forward Line" key. (You have stored the incomplete "Forward Line" function on the key, excluding the call forwarding type and destination Page 54.)
e or f or g Enter the code. o Enter the destination number.
Confirm. or If available. Press the "Forward Line" key. (You have stored the call forwarding type and destination on the "Forward Line" key Page 54.) Deactivating call forwarding:
Program/Service #501=Forward Line: Off?

ride Enter the code.

Press the trunk key you wish to use. or
o Enter the number of the trunk key you wish to use.
or If available. Press the "Forward Line" key. If you have activated call forwarding for a trunk, a special dial tone sounds when the line is seized. Meaning of LED Indications on the "Forward Line" Keys: The LED on the "Forward Line" key is off - call forwarding is not active for this trunk. or LED on the "Forward Line" key is lit - call forwarding is active for this trunk. or LED on the "Forward Line" key is flashing slowly - the trunk is a call forwarding destination.

Using DSS Keys

Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key. Meaning of LED Indications on DSS Keys LED on the DSS key is off - the team member is not engaged in a phone call. or LED on the DSS key is lit - the team member is engaged in a phone call or has activated do not disturb. or LED on the DSS key is flashing rapidly - a call has arrived for you and needs to be answered. or LED on the DSS keys is flashing slowly - a caller is trying to reach another member of your team, who has not yet answered.
Using DSS Keys to Answer Calls
Precondition: Your telephone is ringing and/or a DSS key is flashing. If appl. Press the flashing DSS key. This is not necessary if you are receiving a DSS call and the DSS key is flashing rapidly.
Calling a Team Member Directly
Press the direct station selection key. or If the team member you wish to reach is engaged in another call, the DSS key on your telephone is illuminated. You can make the call even in this case.
n When the other party answers: Lift the handset.
or With on-hook dialing: Use speakerphone mode (not available with optiPoint 400 economy). 93
Transferring a Call in Progress

deleting advisory messages.. 73 details, fax... 75 dial input editing... 32 dialing en-bloc... 32 internal/external calls.. 14 dialing a number from the caller list.. 34 with repertory dialing keys. 24 dialing aid S0bus... 43 dialing Internal calls.. 14 dialing numbers from the internal directory.. 37 using speed-dialing.. 35 direct inward system access (DISA). 78 direct station select.. 24, 56, 93 directory, internal.. 37 DISA... 78 Display angle.. 26 distributing calls... 87 do not disturb.. 64 door opener.. 30
functions activating/deactivating for another telephone associated service.. 77 programming on keys.. 54 resetting... 76
group call... 84 in a team.. 94
handsfree answerback.. 28 off.. 29 on.. 29 headset... 29 HiPath 5000 RSM actuators.. 101 door opener.. 102 group call.. 97 hunt group.. 97 night answer.. 99 relays.. 101 ringing group... 100 transferring call forwarding. 98 hotline... 42 HTML format.. 104 hunt group... 84
editing dial inputs.. 32 editing the station number.. 32 en-bloc.. 32 enhanced paging equipment. 83 entrance telephone. 29 error messages.. 106 executive/secretary functions. 89 explanation of symbols. 9 external code... 14
internal directory.. 37 IP telephony.. 97
key fields, labeling. 8, 103 keypad dialing.. 80 keys assigning.. 54 fixed.. 8 incomplete save.. 54 labeling... 103 programmable.. 8
fax details.. 75 forwarding... 20 multiple subscriber number (MSN).. 21 forwarding MSN in CO.. 21 forwarding multiple subscriber number (MSN)... 21 function keys... 10
labeling key fields.. 8, 103 LAN telephony.. 97 LDAP-Telefonbuch.. 38 leaving an advisory message. 72 LED (light-emitting diode).. 8 LED indications, meaning of. 89, 92, 93 LED signals, meaning.. 55 locking all phones.. 68 locking/unlocking the telephone. 67
operating principle.. 10 operating steps assigning to a key.. 58 operating systems.. 9 overload.. 73 override... 52
parking a call.. 45 PDF format.. 104 personal identification number. 69 pickup (call).. 27, 86 PIN... 69 for a telephone.. 67 placing a call on hold.. 46 in a team.. 90 preventing and allowing automatic camp-on. 45 prime line on.. 15 problems/contacts.. 106 procedure assigning to a key.. 58 Program/Service... 10 programming available keys. 54 programming keys.. 54 programming your telephone. 25 project calls.. 63
mailbox... 41 making calls on-hook dialing.. 14 using redial... 16 with the dialing aid.. 43 making external calls.. 14 making trunk calls.. 14 malfunctions.. 105 meaning of LED Indications. 89 meaning of LED indications.. 92, 93 meaning of LED signals.. 55 message answering.. 72 deleting/displaying.. 70 receiving.. 72 sending.. 70 microphone for speakerphone mode. 8 MULAP keys.. 89 MULAP trunk keys. 89

Equipment Attachment Limitations
The following are notices required by Industry Canada Terminal Attachment Program Certification Procedure CP-01, Part I, Section 14. Ringer Equivalence Number (REN) The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is associated with the analog loop-start and ground-start telephones. It is not applicable to Siemens optiPoint telephones. Equipment Attachment Limitations The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement documents. The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. DANGER Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

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Siemens AG 2004 Information and Communication Networks Hofmannstr. 51 D-81359 Mnchen The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Ref. No.: A31003-H1012-C122-5-7619 Subject to availability. Right of modification reserved. Printed in the Federal Republic of Germany. 05.05.2004