Siemens Rolm PBX System
The EnGenius Digital Adapter makes it possible to use the EnGenius Industrial Cordless Phone System directly with a digital port off the PBX. Simply by connecting the digital deskstation and the EnGenius base into the EnGenius Digital Adapter, users can answer calls on either their standard PBX desk phone or the EnGenius Industrial Cordless handset. The unit can be mounted to the wall or under the desk to keep the desktop clean and free. Supports: Siemens ROLM CBX 9751 Digital phone systems, ROL... Read more
Part Number: SN-ULTRA-DAS
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Siemens ROLM PBX System
LinkPlus Interface Guide
SpectraLink 6000 System SpectraLink 8000 System
July 2008 Edition 1725-36144-001 Version E
LinkPlus Interface Guide: Siemens ROLM PBX System
Polycom and the logo designs SpectraLink LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners.
Polycom, Inc. has prepared this document for use by Polycom personnel and customers. The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith. Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Polycom to determine whether any such changes have been made. No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose, or give rise to any liability of Polycom whatsoever.
The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc.
Copyright 1998 to 2008 Polycom, Inc. All rights reserved under the International and pan-American copyright Conventions. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, or translated into another language or format, in whole or in part, without the express written permission of Polycom, Inc. Do not remove (or allow any third party to remove) any product identification, copyright or other notices. Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc.
Please contact your Polycom Authorized Reseller for assistance. Polycom, Inc. 4750 Willow Road, Pleasanton, CA 94588 http://www.polycom.com
About this Guide
Polycom is the market leader in multi-cellular wireless telephone systems for the workplace. We manufacture a range of products to suit any size installation. All Polycom products use our LinkPlus digital integration technology to integrate with various digital switch platforms. Using LinkPlus technology, Wireless Telephones (handsets) emulate digital telephone sets to deliver advanced capabilities such as multiple line appearances and LCD display features. This document explains the programming or administration required to use the host digital switch with the following Polycom products:
SpectraLink 6000 System SpectraLink 6300 MCU
The SpectraLink 6000 System supports up to 3,200 handsets and up to 1,000 Base Stations. Up to 25 shelves can be interconnected for maximum system capacity.
SpectraLink 6000 System SpectraLink 6100 MCU
Designed for smaller installations supporting up to 64 handsets and up to 16 Base Stations. Up to four MCU controllers can be interconnected for maximum system capacity.
SpectraLink 8000 Telephony Gateway
The SpectraLink 8000 Telephony Gateway is a wireless telephony product that provides high quality packetized voice communications using the Internet Protocol (IP). Different models of SpectraLink Wireless Telephones vary in functional capabilities. This document covers the basic operational features of all handsets. However, certain handset or PBX features may not be supported by your emulation.
SpectraLink 6300 MCU : Operators Console (1725-36125-001) SpectraLink 6100 MCU: Installation and Operation (1725-36097-001) SpectraLink 6020 Wireless Telephone and Accessories User Guide (1725-36092-001) Available at http://www.polycom.com/usa/en/support/voice/proprietary_wire less/proprietary_wireless.html SpectraLink 8000 Telephony Gateway: Administration Guide for SRP (1725-36028-001) SpectraLink 8020/8030 Wireless Telephone and Accessories User Guide (1725-36023-001) SpectraLink e340/h340/i640 Wireless Telephone: Configuration and Administration (SRP) (72-1065-09) Available at http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html Telephone Switch Interface Matrix (1725-36128-001) Available at http://www.polycom.com/usa/en/support/voice/wifi/pbx_integration.html
Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: email@example.com For Knowledge Base: http://www.polycom.com/usa/en/support/voice/voice.html
Icons and Conventions
This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
This typeface indicates a key, label, or button on Polycom hardware.
Plan the Interface
The system administrator programs the telephone system for use with the Wireless Telephone System using the normal administration terminal or procedures. Programming can be done after the handsets are registered. Recommended programming includes assigning extension numbers to the handsets and programming features on the telephone system so they are easily accessible from the handsets. For analog interfaces, macro codes are in the document relating to configuring the system. See SpectraLink 6300 MCU: Operators Console, SpectraLink 6100 MCU: Installation and Operation, or SpectraLink 8000 Telephony Gateway: Administration Guide for SRP. The following information will help the system administrator set up the SpectraLink handsets to operate in a way that feels familiar and comfortable to users.
Digital Interface programming for the Wireless Telephone System will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and wired phones. The system administrator must assign extension numbers to the handsets and plan the functions (trunk access, toll restrictions, system features, ringing options etc.) to be programmed for the handsets. One of these scenarios concerning how the handsets are programmed should apply to this site:
All handsets are programmed alike: All handsets will be programmed exactly the same. Depending on the capabilities of the switch, the system administrator can often program one handset and use it as a model for all other handsets. Groups of handsets are programmed alike: Handsets are grouped into classes that are programmed alike. Depending on the capabilities of the switch, the system administrator can program
model handsets then use the model as a template to program the other handsets.
All handsets are different: All handsets are programmed differently, so each handset will be programmed individually.
Before the system is installed, verify the operating parameters and features on the Rolm system and sets, and set up template tables to reflect the required parameters and features for the handsets. Programming will be faster if you determine this information in advance.
The handset supports a total of nine line resources. Which lines should ring at this handset?
Which extensions will be assigned to the handsets?
Does voicemail turn on a message waiting light for this handset?
Class of Service
To which Class of Service should handsets be assigned?
Where is this handset forwarded on busy/no answer?
To which group does this handset or group of phones belong?
The handset supports nine features accessed through the FCN key. Determine which features, if any, should be programmed on the handsets. The Siemens-ROLM technician will create a template table for each unique button layout. It may help to identify a wired ROLMPhone 400 set that is programmed exactly or close to the way the handsets should be
programmed. The feature table for this set can be assigned to the handsets and modified accordingly.
Assign Extension Numbers
The wire contractor should inform the system administrator which port numbers have been designated for the handsets. The system administrator may use the Extension Assignments Worksheet at the end of this document to track the port numbers, extensions, users, and features assigned to handsets.
The Wireless Telephone Display
The SpectraLink Wireless Telephone will display the telephone number as it is dialed. Certain characters may be used by the system that are not implemented in the handset. Flashing characters are not implemented on the handset, nor is rolling or scrolling of text.
Line indicators are associated with line access keys. Status indicators or icons are associated with voicemail, low battery function, other functions, and service interruption. A left or right arrow is displayed when the screen can be toggled either left or right to display more characters. When lines are programmed as shown on the key-map diagrams, the numeral icons on the handset display will be mapped to any deskset LEDs associated with the corresponding feature keys. The line icons will be displayed as follows:
Line State On-hook Off-hook Ringing On hold Handset Line Status Icon State Off On Fast flash Slow flash
Feature Programming Requirements
When planning the interface, the following information must be taken into account:
The handset uses two types of key sequences to access PBX features and multiple lines. Line sequences are those where the user presses the LINE key and then a number key. The key-map design designates line keys that should be programmed for line appearance so that they correspond to line sequences on the handset. The LINE icon on the handset will reflect activity on the corresponding deskset key. For this reason, it is recommended that line appearance keys be used only for line access. If only one line is assigned to a particular handset, leave the other designated line keys identified on the key maps unassigned. The corresponding handset LINE + key sequences will then have no function.
Lines 10-19 are not supported on the handset.
Function sequences are those where the handset user presses the FCN key and then a number key. Designated function deskset keys programmed to system features such as Transfer and Conference may have their corresponding menu items display on the handset function menu. See the key-map diagram for the function keys that are available for feature programming.
Function Menu Programming
SpectraLink 6300 MCU
The function menu text defaults for the handsets associated with the SpectraLink 6300 MCU can be changed via the SpectraLink Operators Console.
SpectraLink 6100 MCU
For the SpectraLink 6100 MCU, the handset function menu text can only be changed via remote configuration through the services of Polycoms Customer Support.
SpectraLink 8000 Telephony Gateways
Function menu text options can be changed in the Administration Console of the SpectraLink 8000 Telephony Gateways.
The Hold feature should be programmed to the Hold key as shown on the key-map diagrams so that when the Hold key or softkey is pressed on the handset, the call is placed on hold.
The handset Mute function is hard-coded to FCN +1 on the PTB4xx handset. This function sequence is recommended, but the system administrator can assign the Mute function to any available function key sequence or leave the function unassigned. The SpectraLink 6000 and SpectraLink 8020/8030 Wireless Telephones use a Mute softkey.
The message-waiting icon on the handset is activated with the message indication of the deskset. The voicemail feature on the deskset must be assigned to the feature key as shown in the key-map diagrams. Do not assign any other feature to this key, since the associated LED is directly mapped to the message-waiting icon on the handset. This LED assignment must be used in order to support the message-waiting icon. Using this key for any other feature or for line access could cause unacceptable system performance.
If a handset such as the PTB 4xx has no speaker, speakerphone function and functions that require the use of the volume keys will not be made available on the handset. In such a case, disable all speaker-phone features, particularly any hands-free features that activate the speaker with the telephone on-hook.
Handset ring types (soft, normal, vibrate, etc.) are programmed by the handset user and are not accessible or changeable by the system switch. Whenever possible the audible ringer on the handset will follow the cadence provided by the system switch. Call progress tones provided by the host system will be passed through to the handset.
This section describes the recommended programming to use the Wireless Telephone System with Siemens Rolm systems. The procedures assume:
The Rolm 8000, 9000, 9200, 9751, or 9006, or a Siemens Hicom 300E is installed and operational in an approved configuration. See the Telephone Switch Interface Matrix document for tested configurations. A trained Rolm technician or system administrator will be on site with the Installer to program the system. The SpectraLink 6000 System or SpectraLink 8000 Telephony Gateway is installed and the handsets are available for programming.
Set the Switch Interface Type
The SpectraLink 6100 Master Control Unit requires the switch interface type to be configured using the front panel buttons. The configuration procedures are detailed in SpectraLink 6100 M3 MCU: Installation and Operation.
When configuring the SpectraLink 6300 MCU, the PBX interfaces are available as sub-menu selections when defining the Interface Module type using the SpectraLink 6300 MCU Operators Console. Refer to SpectraLink 6300 MCU: Operators Console for details on configuring the Interface Modules.
Connect to the SpectraLink 8000 Telephony Gateway using the serial or modem interface. From the Main Menu, choose Gateway Configuration. Scroll to Telephone Switch Type and press enter to change this field, from the Submenu of PBX types, select Siemens Rolm. Refer to SpectraLink 8000 Telephony Gateway: Administration Guide for SRP for details on configuring the Telephone Switch Type.
Key-mapping the Handset to Emulate ROLMPhone 400 Functionality
LINE + 9 LINE + 8 LINE + 7 LINE + 6 LINE + 5
FCN + 5 FCN + 9 FCN + # FCN + 7 FCN + *
FCN + 0 FCN + 6 MSG
LINE + 4 LINE + 3 LINE + 2 LINE + 1 HOLD
FCN + 8
FCN + 4 START FCN + 3 FCN + 1 FCN + 2
ROLMPhone 400 Key-mapping
The FCN [number] and LINE [number] labels represent the key sequence on the handset mapped to the corresponding key on the desk set. The FCN * label indicates that pressing the FCN key on the handset followed by the * key and the [number] key is the sequence equivalent to pressing the corresponding button on the desk set. The handset function menu default settings are shown in the table below; these may be changed as described above in Function Menu Programming. Some of these functions (Mute, Redial, Forward, etc.) are activated by softkeys or FCN menu options on the SpectraLink 6000 and SpectraLink 8020/8030 Wireless Telephones.
FCN + 1 FCN + 3 FCN + 5 FCN + 7 FCN + 9 MUTE CONN FWD PICK EXIT MENUS FCN + 2 FCN + 4 FCN + 6 FCN + 8 FCN + # XFER CONF SV RPT CAMP STA SP
Each handset must be programmed so the Rolm switch will recognize the handset and allow access to system facilities and features. The Rolm technician or local system programmer should perform the necessary programming.
Create template table for handsets
Set up a template table with features assigned as shown below.
1 LINE 9 LINE 8 LINE 7 LINE 6 LINE 5 FORWD SYSSP STASP OPEN OPEN 21 OPEN 31
LINE 4 LINE 3 LINE 2 LINE 1
CONF TRANS MUTE
30 CONNECT TRANSFER
Note: On the Rolm 8000 and 9000 systems, the PHML button is MSGWT, and the TRANS button is FLASH. The technician can customize the table by assigning features to the unused buttons in the upper quadrant (above Call Waiting, accessed by FCN 0, FCN 7, and FCN *). Do not change the assignments for Message Waiting, Hold, Connect, Mute or Transfer; however, other features and the "Open" buttons can be re-assigned if desired.
Set up the handset
For each handset, set up a ROLMPhone defined as RP_400. Associate this RP with the template table as displayed. Assign extensions (trunks and lines) to buttons as determined in planning process.
Assign the port
Assign the handsets table and extension to the appropriate port. The installer can now test the handsets.
Program Hicom 300E
To program the Hicom 300E to emulate a flashhook button on the handset, program the Siemens button 29 as a XFER (Transfer) key. This programming will enable users to access the following features.
Transfer Conference Conference Drop Last Call Conference Drop Designated Call Hold Hold Return START dial number END START dial number START START - ****4 START START - **4x START HOLD START, LINE #
Extension Assignments Worksheet
Shelf: _______ Interface Module: _______
Handset # Handset 1 Handset 2 Handset 3 Handset 4 Handset 5 Handset 6 Handset 7 Handset 8 Handset 9 Handset 10 Handset 11 Handset 12 Handset 13 Handset 14 Handset 15 Handset 16 Ext. # Name Interface Module Circuit # Comment Handset Serial #
LINE + 9 LINE + 8 LINE + 7 LINE + 6 LINE + 5
FCN + 5 FCN + 9 FCN + # FCN + 7 FCN + *
FCN + 0 FCN + 6 MSG
Wireless Telephone Quick Reference Guide Siemens ROLM PBX System ROLMPhone 400
LINE + 4 LINE + 3 LINE + 2 LINE + 1 HOLD
FCN + 8
FCN + 4 START FCN + 3 FCN + 1 FCN + 2
Pressing LINE followed by a digit (1-9) on the Wireless Telephone is equivalent to pressing one of the line keys on the ROLMPhone 400. Pressing FCN followed by a digit (0-9) on the Wireless Telephone is equivalent to using one of the desk set feature buttons (see table on right). The MSG icon lights on the Wireless Telephone when there is voice mail. Function Key Strokes FCN + 1 FCN + 2 FCN + 3 FCN + 4 FCN + 5 FCN + 6 FCN + 7 FCN + 8 FCN + 9 FCN + # Default settings MUTE XFER CONN Hold CONF FWD SV RPT PICK CAMP EXIT MENUS STA SP User Options Mute On/Off Function Take off Hold Fill In Your Feature Settings Answer second call
SpectraLink 6020 Wireless Telephone
On/Off Make a call Hang up Answer call Press and hold END. Two chirps on, one chirp off Press START to get dial tone. Press END. Be sure to do this at the end of each call. Press START. Line indicator comes on steady when the call is answered. Press HOLD to put your current call on hold, or END to hang up. Press LINE + the digit that is flashing. Press HOLD Press LINE followed by the digit for the line on hold, which will be flashing. Press the MUTE softkey. Pressing FCN while off hook allows you to scroll through menu screens. Press the CFG softkey while on hook to change handset settings.
For information on Battery Pack charging and setting user preferences, see the Wireless Telephone User Guide.
ROLMPhone is a trademark of Siemens
For technical support, please contact your facilitys Network Administrator.
The EnGenius Digital Adapter makes it possible to use the EnGenius Industrial Cordless Phone System directly with a digital port off the PBX. Simply by connecting the digital deskstation and the EnGenius base into the EnGenius Digital Adapter, users can answer calls on either their standard PBX desk phone or the EnGenius Industrial Cordless handset. The unit can be mounted to the wall or under the desk to keep the desktop clean and free. Supports: Siemens ROLM CBX 9751 Digital phone systems, ROLM CBX (RP240, RP244, RP400, Series and RP600 Series) Engenius Digital Adapter for Siemens ROLM PBX, SN-ULTRA-DAS
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