Kentucky Occupational Skill Standards List 7000 Transportation AA AA AA AA AA AA AA AA AA AA AA AA AA AA AA AB AB AB AB AB AB AB AB AB AB AB AB AB AB AB AB AC AC AD AD AD AD AD AD AD AD AE AE AF AF AG AG EA EA EA COMMUNICATION AND TEAMWORK Read Process information and follow instructions Read material and describe concepts Use correct pronunciation, spelling, grammar, and syntax Write with accuracy, brevity, and clarity Apply conflict and resolution techniques Possess basic computer keyboarding skills Demonstrate basics of interpersonal communication (listening, written/oral, etc.) Exhibit interpersonal characteristics of a team player Demonstrate the characteristics of a team player Contrast the role of a team with the role of an individual Demonstrate the techniques used as a team leader Demonstrate productive relationships within the work group Demonstrate the ability to communicate verbally using good speaking characteristics Apply basic leadership skills MATH AND MEASUREMENT Add, subtract, multiply, and divide four-digit numbers with the use of a calculator Add, subtract, multiply, and divide four-digit numbers without the use of a calculator Solve basic math problems Convert and distinguish between US and metric measurement systems Convert fractional measurement to decimal measurement Compute within measurement systems Document results of measurement activities and calculations Calculate with percents, rate, ratio, and proportion with the use of a calculator Estimate arithmetic results without the use of a calculator Use hand calculator Distinguish between direct and calculated measurements Compute industry related measurement problems accurately Determine area and volume of various geometrical shapes accurately Solve ratio, proportion, and percentage problems accurately Perform algebraic operations, involving addition, subtraction, multiplication, and division of positive and negative numbers accurately PROBLEM SOLVING Apply narrative workplace problem-solving techniques of math and science BUSINESS ENVIRONMENT OPERATIONS Identify the organizational need for profit Define the term profit Explain the effect of quality on profit Identify the effects of continuous quality improvement Identity your customers Apply business ethics Describe the importance of the variety of modes transportation uses to move people and goods LEARNING SKILLS Identify personal preferred learning styles COMPUTER USE Demonstrate use of work processing, spreadsheet, and database software packages SCIENCE Use and understand the principles of simple machines, sound, fluid, electrical, and heat dynamics COMMUNICATION AND TEAMWORK Read documentation such as computer manual, to determine actions for specific situations Organize materials with a logical flow 1 11/15/2005
Kentucky Occupational Skill Standards List 7000 Transportation EA EA EA EA EA EA EA EA EA EA EA EB EB EB EB EB EB EB EB EC EC EC EC ED ED ED ED ED ED ED EE EE EE EE EE EE EE EE EF EF EF EF EF EF EF EF EF EF EF EF 011 Interpret and clarify directions prepared by others Interview the customer to establish his/her requirements Apply team concepts Write steps of an occupational process using sentences and statements as appropriate, such as service requests Identify possible electronic communication methods Select appropriate communication methods Demonstrate the characteristics of a good group leader Select appropriate group processes Exhibit interpersonal skills and work as a team member Demonstrate group leadership Exhibit the proper use of manners in the work place WORKPLACE SAFETY AND HEALTH Assume responsibility for the personal safety of self and others Maintain a clean and safe work environment Demonstrate a positive personal attitude toward safety Comply with established local, state, and federal safety and health practices Identify and understand the use of fire exits and fire-fighting equipment Report unsafe practices to appropriate personnel Identify methods of preventing accidents in the work place PROBLEM SOLVING Select an appropriate problem-solving system Apply a system of problem-solving Identify opportunities for applying problem-solving techniques BUSINESS ENVIRONMENT AND OPERATIONS Identify the components that lead to customer satisfaction Identify possible actions that may lead to customer dissatisfaction Identify ways customer satisfaction may affect company success Explain the importance of a business reputation Identify how customer satisfaction influences a business reputation Identify possible actions that may be used to correct customer dissatisfaction WORKFORCE ISSUES List the differences between a team environment workplace and conventional workplace Identify the characteristics of a diverse work force Identify and demonstrate ethical characteristics and behaviors Differentiate between good and poor business ethics practices Define discrimination, harassment, and equity Give examples of non-discriminatory behavior Recognize confidential and sensitive company information WORKPLACE SKILLS Demonstrate punctual, regular attendance Demonstrate enthusiasm and confidence about work and learning new tasks Demonstrate appropriate dress and hygiene for successful employment Demonstrate the ability to act in a polite and respectful way toward co-workers Demonstrate the ability to follow through and complete tasks on time and accurately Demonstrate the ability to make career decisions Prepare a resume and a letter of application or interest Complete an application for employment properly Participate in an employment interview Follow directions and procedures Accept constructive criticism 2 11/15/2005

Kentucky Occupational Skill Standards List 7000 Transportation EF EF EF EF EF EF EF EF EF OA OA OB OB OB OB OB OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OC OD OD OD OD OD OD OE OE OE Demonstrate an ability to learn new skills and behaviors Demonstrate a willingness to work and learn Work with minimal supervision Exhibit time management skills Identify factors involved in having a positive attitude toward the workplace and fellow employees Identify the importance of understanding personal limits and communicating to a supervisor the inability to complete a task due to knowledge, skill, physical, or emotional concerns Identify personal limits due to set authorization, company policies, rules, laws, and regulations Identify the importance of respecting yourself and others List strategies needed to adjust to change in the world of work COMMUNICATION AND TEAMWORK Apply principles of interpersonal skills and team work to transportation situations MATH AND MEASUREMENT Create and interpret basic graphs and charts commonly used in transportation accurately Apply measurement techniques in transportation activities accurately Demonstrate proper general measurement techniques Demonstrate competencies in technical mathematics and in the use of applicable measuring tools and techniques WORKPLACE SAFETY AND HEALTH Complete forms and paperwork as required Wear protective safety clothing as required Maintain and use protective guards and equipment on machinery Identify, handle and store flammable and hazardous materials appropriately Use electrical devices correctly and safely Practice proper waste disposal habits Keep aisles clear of equipment and materials Read and apply MSDS sheets Operate equipment in a safe, prescribed manner Follow established safety procedures when around machinery or equipment Follow established safety procedures when using tools or operating machinery Operate hand tools in a safe, prescribed manner Know location of power shutoff controls for all machinery and equipment Report safety malfunctions to appropriate personnel Inspect material, equipment and fixtures to determine defects Determine weight and operating limits of equipment Perform periodic checks during operation to assure proper function Respond to emergencies in the appropriate manner Apply ergonomics to the transportation process Demonstrate the ability to apply continuous quality improvement to transportation processes Integrate improvement processes Demonstrate methods of preventing accidents in the workplace Define a safe work environment PROBLEM SOLVING Identify customer concerns Determine causes of the problem Apply problem-solving system Recommend possible solutions Inspect, troubleshoot, diagnose service, and/or verify compliance QUALITY ASSURANCE Demonstrate compliance with manufacturers required specifications and/or industry standards Identify how quality control systems influence specific transportation activities 3 11/15/2005

001 002

Kentucky Occupational Skill Standards List 7000 Transportation OE OF OF OF OG OG OG OG OG OG OH OH OH OH OI OI OI OI OI OJ OJ OJ OJ OK OK OK OK OK OL OL OL OL OL OL 005 Develop a quality control plan OPERATION, MAINTENANCE & SERVICE PUBLICATION Read and interpret operation, maintenance and service publications and drawings Interpret commonly used abbreviations and terminology BUSINESS ENVIRONMENT AND OPERATION Identify opportunities for profit in transportation processes Identify possible barriers to profit in transportation process Identify strategies that may maximize profit potential in transportation processes Define the term value added related to transportation process Identify steps within transportation processes that determine cost WORKPLACE SKILLS Demonstrate safe, careful use, treatment and maintenance of tools, equipment, and/or machines Demonstrate basic mechanical and manipulative motor skills Demonstrate the ability to troubleshoot, diagnose, service, inspect, and/or verify a transportation concern LEARNING SKILLS Participate in product or process specific training Demonstrate ability to learn new process steps Implement new process steps given oral instructions Read process instructions and implement appropriate steps TRANSPORTATION FUNDAMENTALS Identify a variety of common tools and/or equipment Describe the function of specific tools and/or equipment Interpret transportation resources to determine appropriate tool and/or equipment usage COMPUTER USE Identify computer applications used in the transportation industry List various methods of tracking inventory quantities Identify factors that determine inventory demand Demonstrate use of transportation industry-accepted software packages SCIENCE Describe the internal combustion engine cycle Apply Ohms law Describe the operations of basic electrical components Describe the principle of basic hydraulics and pneumatics Describe hand tools as simple machines

4 11/15/2005

IN THE OHIO DEPARTMENT OF JOB AND FAMILY SERVICES BUREAU OF STATE HEARINGS
ADMINISTRATIVE APPEAL SECTION

IN RE APPEAL OF:

Appellant:
DOCKET NO. APPEAL NO(S). 2005-AA-& 1226190
AG NO. HEARING REQUEST DATE: HEARING DECISION DATE: APPEAL REQUEST DATE: 04/21/2005 05/18/2005 / MEM 06/01/2005

Marion CDJFS

Administrative Appeal Decision
By letter received June 1, 2005, Appellant, through Representative, has requested an Administrative Appeal of a state hearing decision rendered May 18, 2005. The state hearing overruled the Appellants appeal, finding that the Marion County Department of Job and Family Services appropriately proposed to terminate the Appellants Ohio Works First (OWF) benefits and remove the Appellant from the food stamp assistance group.
The assistance group consists of the Appellant and her eighteen year old son who is graduated from high school in May, 2005. May 2005 was the Appellants last month of potential OWF eligibility. The Appellant attended a self-sufficiency contract reassessment on 04/04/05. The Appellant cannot attend a job site due to a disability and had completed all of the alternative work assignment pamphlets that the Agency had to offer. The Agency proposed that the Appellant be assigned to complete time logs of how the Appellant spent her day as her alternative work assignment. The Appellant refused, stating that the activity was pointless and that it was none of the Agencys business how the Appellant spent her time. The Appellant refused to sign the self-sufficiency contract and the Agency proposed termination of the Appellants OWF benefits and removing the Appellant from the food stamp assistance group.
The Appellants representative argues that the self-sufficiency contract must include a plan

DOCKET NO. 2005-AA-0522

PAGE NO. 2 OF 3
for reaching self-sufficiency and that the assignment proposed by the Agency was busy work and would not help the Appellant achieve self-sufficiency. The Appellant correctly notes that the goal of the self-sufficiency contract is to assist the individual in attaining self sufficiency and personal responsibility through unsubsidized employment.1 Individuals who are unable to
participate in a work activity, due to a temporary or permanent barrier to participation, can be assisgned to an alternative work activity.2 ORC 5107.64 lists some examples of alternative work activities. Unlike work activities, the listed alternative work activities center on life issues that may affect an individuals ability to move toward sef-sufficiency. The listed activities include parenting and life skill classes, participation in programs for drug or alcohol abuse or domestic violence, or participating with the Rehabilitation Services Commission. The Agency indicated that the purpose of the activity was to allow the Appellant to assess whether she was using her time productively to move toward the goal of self sufficiency. While we agree that this would not make sense as a long-term assignment, it is sufficient for one month.
Ohio Admin. Code 5101:1-3-15 provides that, Failure or refusal to sign the self-sufficiency contract as set forth in section 5107.14 of the Revised Code results in denial or termination of OWF for the assistance group. The Appellant refused to sign the self-sufficiency contract and the termination of OWF was correct.
Ohio Admin. Code 5101:4-3-09(H) states that failure or refusal of an individual to sign an OWF self-sufficiency contract results in the individual being ineligible for food stamps. However, the rule specifically states, [T]he county agency must stop the food stamp sanction or disqualification when it becomes aware that the person has become ineligible for OWF for some other reason.3 Because the Appellant became ineligible for OWF in June because she had no minor children in her home, her failure to sign the self-sufficiency contract should not affect her food stamp eligibility from June forward. The Appellant should be aware, however, that she will be required to participate in Food Stamp Employment and Training Program unless she otherwise determined exempt.
O.R.C. 5107.41 O.R.C. 5107.42(B) Ohio Admin. Code 5101:4-3-09(F)

PAGE NO. 3 OF 3

DECISION Accordingly, we must ORDER that the state hearing decision be AFFIRMED but COMPLIANCE issue to the county to redetermine the Appellants eligibility for food stamp benefits, if they have not already done so. The county is directed to send the Appellant written notice of the action

taken as a result of this decision via an ODJFS 4074, 4065, 7334, 7401, 4701 or other appropriate state form. The county is to attach a copy of this notice to the ODJFS 4068 State Hearing Compliance form. The Appellant retains all state hearing rights regarding any future agency determination.

DATE OF ISSUANCE

June 14, 2005
This Administrative Appeal Decision is the final administrative decision on your case from the Ohio Department of Job and Family Services. If you disagree with this decision, you may have the right to appeal to common pleas court pursuant to Section 5101.35 of the Ohio Revised Code. Your appeal must be filed within thirty days of the date this decision was issued to you. If you have questions about appealing to a court, contact your attorney, local legal aid society, or bar association. If you want information about free legal services, you can call the Ohio State Legal Services Association, toll free, at 1-800-589-5888. cc: Director, Marion County Department of Job and Family Services Hearings Supervisor, MEM Bureau of State Hearings Mark McConnell, Ann Kniep, Beth Kowalczyk, Karen Ernes Donna Tonkin, Wanda Ellis Appellant Appellants Representative