Sony CMT-CPX11
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User reviews and opinions
| Cedric Delfosse |
10:24am on Tuesday, October 26th, 2010 ![]() |
| I looked for ages for a powerfull music centre for about 150 quid and i kept coming back to this one. | |
| agreg |
10:53pm on Tuesday, August 3rd, 2010 ![]() |
| There are Sony products of recent vintage, which have been bad enough to rock the brand image all round the world. This is not one of them. Mind you. | |
| jgabba |
10:36am on Wednesday, July 7th, 2010 ![]() |
| The appeal of this Sony CMT CPX11 micro system was primarily its ability to play mp3s. | |
| ivanhelguera |
7:28pm on Tuesday, May 18th, 2010 ![]() |
| This unit emitted a high-pitched whine that only those sensitive to subtle electronic noises will... I bought this stereo because of the small size, good price and Sony name. When I saw the CMT-CPX22 at the store between all the other "MicroSystems"; I noticed it not only... | |
| MasterTom |
2:59pm on Saturday, April 17th, 2010 ![]() |
| I have had to return two of these Sony CMT CPX22 micro hifis to Amazon, both faulty. Fantastic sound quality with no distortion even at max volume - incredible bass will have your windows rattling. | |
| maddoguk |
10:43pm on Wednesday, March 24th, 2010 ![]() |
| Very Disappointed I had the same issue as the others where the power would come on for 3 seconds and then turn off. Fortunately. | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents
CMT-CPX11
SERVICE MANUAL
Ver 1.0 2004.04
CMT-CPX11 is composed of following models. As service manuals are issued for each component model, please refer to them.
AEP Model UK Model Korean Model Australian Model
COMPONENT MODEL NAME
CMT-CPX11 COMPACT DISC DECK RECEIVER SPEAKER SYSTEM HCD-CPX11 SS-CCPX11
ACCESSORIES
Part No. Description Remark
1-478-518-11 COMMANDER, STANDARD (RM-SC3) (INCLUDING THE BATTERY COVER) 1-754-059-12 ANTENNA, LOOP (AM) 0 1-770-019-51 ADAPTOR, CONVERSION PLUG (UK) 1-793-184-23 CONNECTOR (F TYPE ADAPTOR)(FM) 4-210-254-02 CUSHION (FOOT)(for SS-CCPX11) 4-254-372-11 4-254-372-21 4-254-372-31 4-254-372-41 4-254-372-51 MANUAL, INSTRUCTION (ENGLISH)(EXCEPT KOREAN) MANUAL, INSTRUCTION (FRENCH, SPANISH)(AEP) MANUAL, INSTRUCTION (GERMAN, DUTCH,ITALIAN)(AEP) MANUAL, INSTRUCTION (SWEDISH, POLISH)(AEP) MANUAL, INSTRUCTION (KOREAN)(KOREAN)
The components identified by mark 0 or dotted line with mark 0 are critical for safety. Replace only with part number specified.
MICRO Hi-Fi COMPONENT SYSTEM
9-877-765-01
2004D16-1 2004.04
Sony Corporation
Home Audio Company Published by Sony Engineering Corporation

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment must not be colocated or operated in conjunction with any other antenna or transmitter. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated keeping the radiator at least 20cm or more away from persons body (excluding extremities: hands, wrists, feet and ankles). If you have any questions about this product, contact Sony Customer Information Service Center at 1-800222-7669 or visit http://www.sony.com/ on the Internet. The telephone number below is for FCC-related matters only. Regulatory Information
For customers in Canada
Properly shielded and grounded cables and connectors must be used for connection to host computers and/or peripherals. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20cm or more away from persons body (excluding extremities: hands, wrists, feet and ankles).
For customers in Europe
Properly shielded and grounded cables and connectors must be used for connection to host computers and/or peripherals.
Declaration of Conformity
Trade Name: SONY Model: HCD-MX700Ni Responsible Party: Sony Electronics Inc. Address: 16530 Via Esprillo, San Diego, CA 92127 U.S.A. Telephone Number: 858-9422230 This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice for customers: the following information is only applicable to equipment sold in countries applying EU directives.
The manufacturer of this product is Sony Corporation, 1-7-1 Konan Minato-ku, Tokyo, 108-0075 Japan. The Authorized Representative for EMC and product safety is Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. For any service or guarantee matters, please refer to the addresses given in separate service or guarantee documents. Hereby, Sony Corp., declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For details, please access the following URL: http://www.compliance.sony.de/
Press M/m to select the desired network name (SSID), then press ENTER.
The security setting display appears.
Enter the security key (WEP key, WPA/WPA2 key), then press ENTER.
By default, the security key appears as *****. Press DISPLAY repeatedly to encrypt and disclose the security key. The IP setting display appears.
11 Perform the server settings.the To listen to audio content stored on
server, you need to set up your server (page 37). Tip
When checking the network settings, press OPTIONS, then select Network Information the desired setting item on the menu.
If your network has not been secured by encryption (using the security key), the security setting display does not appear in step 7.
If you cannot find the desired network name (SSID) (manual setup method)
You can input the desired network name (SSID) manually if it does not appear on the list.
Setting up a wireless network using the WPS push button configuration method
You can easily set up a WPS wireless connection with one push of the designated button.
Select Manual Registration in step 5 of Searching for an access point and setting up a wireless network (access point scan method) (page 23). Press M/m to select Direct Input, then press ENTER. Enter the network name (SSID), then press ENTER. Press M/m to select the desired security setting, then press ENTER. Follow steps 7 to 11 of Searching for an access point and setting up a wireless network (access point scan method) (page 23).
If the network setting display does not appear, press OPTIONS.
Press M/m to select Settings, then press ENTER. Press M/m to select Wireless LAN Settings, then press ENTER.
Press M/m to select WPS Push, then press ENTER. Follow the on-screen directions, and press the WPS button on the access point.
Message: Push WPS button on access point within 2 minutes
Setting up a wireless network using an access point compliant with WPS
You can easily set up a wireless network using an access point compliant with WPS. The WPS setting can be made using either the push-button configuration method or the PIN (Personal Identification Number) code method.
WPS button on the wireless LAN router/access point
What is WPS (Wi-Fi Protected Setup)?
WPS is a standard created by the Wi-Fi Alliance allowing you to setup a wireless network easily and securely.
Perform the server settings.
To listen to audio content stored on the server, you need to set up your server (page 37).
Setting up a wireless network using the WPS PIN code method
If the access point supports the WPS PIN (Personal Identification Number) code connection, you can set up a WPS wireless connection by entering the systems PIN code into the wireless LAN router/ access point.
Select Use in step 7, then press ENTER. The proxy address input display appears. Enter the values for Proxy Address and Port Number. When you press ENTER after entering the value for Port Number, the confirmation display appears.
Press M/m to select OK, then press ENTER.
Complete! appears after the network settings are complete, and then press ENTER. The display returns to the options menu. (Depending on the network environment, the network settings may take some time.)
Press M/m to select Wired LAN Settings, then press ENTER.
The IP setting display appears. If Change Setting? appears, select OK, then press ENTER.
Playing a CD/MP3 disc
You can play audio CDs and CD-R/RW discs recorded with MP3 audio tracks. See On playable discs for details (page 67).
To Pause playback Stop playback Select a folder on an MP3 disc Select a track or file Do the following: Press X (pause). To resume play, press X again. Press x (stop). Press (folder) +/ repeatedly. Press. (skip backward)/> (skip forward). Press BACK during playback, press M/m to select the desired folder, then press ENTER. Press M/m to select the desired file, then press ENTER. Hold down m (search backward)/M (search forward) during playback, and release at the desired point. Press REPEAT repeatedly until REP or REP1 lights up (page 48). While playback is stopped, press PLAY MODE repeatedly until the desired play mode (SHUF, PGM, etc.) lights up (page 48).
Search a folder and file on a MP3 disc
Find a point in a track or file
Select Repeat Play
Press CD to select the CD function.
Select Shuffle Play or Program Play
Load a disc.
Press OPEN/CLOSE to open the tray, place a disc on the tray (label side up), and press OPEN/CLOSE to close the tray.
Press N to start playback.
Notes on playing MP3 discs
Do not save other types of tracks or files, or
unnecessary folders on a disc that contains MP3 files.
Folders that contain no MP3 files are skipped. MP3 files are played back in the order that they are
recorded onto the disc.
The system can only play MP3 files that have a file
extension of.mp3.
Even when file name has the.mp3 file extension, if
the actual file differs, playing this file may generate a loud noise that could damage the speaker system and cause the system to malfunction. The maximum number of: folders is 255 (including the root folder). MP3 files is 511. MP3 files and folders that can be contained on a single disc is 512. folder levels (the tree structure of files) is 8. Compatibility with all MP3 encoding/writing software, recording device, and recording media cannot be guaranteed. Incompatible MP3 discs may produce noise or interrupted audio or may not play at all.
To protect the CD mechanism
When carrying this system, remove the disc to prevent the CD mechanism and the disc being damaged. Use the buttons on the unit.
Open the disc tray and remove the disc. Press FUNCTION repeatedly to select the CD function. While holding down OPTIONS, hold down ?/1 until STANDBY appears. After LOCK appears, unplug the power cord.
Listening to the radio
You can tune in FM stations or DAB/DAB+ stations (CMT-MX750Ni only). Presetting stations in advance allows you to recall them by number. Note that the reception of RDS services is only available for European models and the DAB/ DAB+ tuning is only available for CMTMX750Ni.
Tuning in a radio station
Before tuning in DAB/DAB+ stations, make sure that the DAB Initial Scan has been performed and a service component list has been stored on the system.
Press TUNER repeatedly to select FM or DAB.
Perform tuning.
For automatic tuning:
Press TUNING MODE repeatedly until AUTO lights up, then press +/. Scanning stops automatically when a station is tuned in, and TUNED and ST(for stereo programs only) light up on the display. If TUNED does not light up and scanning for an FM station does not stop, press x to stop scanning, then perform manual tuning.
For manual tuning (FM band only):
Press TUNING MODE repeatedly until AUTO and PRESET go out, then press +/ repeatedly to tune in the desired station.
For preset tuning:
Press TUNING MODE repeatedly until PRESET lights up, then press +/ repeatedly to select the desired preset number. For details on presetting stations, see Presetting radio stations (page 31).
When you tune in an FM station that provides RDS services or a DAB/DAB+ station, the service name or station name appears on the display.
To reduce static noise on a weak FM stereo station
Press FM MODE repeatedly until MONO lights up to turn off stereo reception. Tip
For better broadcast reception, try changing the direction or location of the antenna. For example, position the antenna near or outside a window. If the reception does not improve, try connecting an external antenna (not supplied). Keep the antenna away from the power cord to avoid picking up noise.
* Not available in some countries or regions.
To listen to audio content stored on a server First connect the system to your home
network. t See Connecting the system to your home network (page 22). When you have connected the system to the network, set up the server. t See Setting up the server (page 37).
If the server has a function that limits access from other devices, you must change the setting on the server to allow the system to access it. This section explains how to set up Windows Media Player when using it as a server. For details on the settings of other server devices, refer to the operating manuals or help of the respective devices or applications. Note
The items displayed on the computer may be different from the ones shown below, depending on the version of the operating system or the computer environment. For details, refer to Help for your operating system.
x When using Windows 7
This section explains how to set up manufacturerinstalled Windows Media Player 12 for Windows 7. For details on how to operate Windows Media Player 12, refer to Help for Windows Media Player 12.
Go to [Start] [Control Panel].
Select [Change advanced sharing settings].
Select [View network status and tasks] under [Network and Internet].
The [Network and Sharing Center] window appears. Tip
If the desired item does not appear on the display, try to change the display type of the Control Panel.
Select [Choose media streaming options] from [Media streaming].
Select [Public network] under [View your active networks]. If the display shows other than [Public Network], go to step 6.
The [Set Network Location] window appears.
If [Media streaming is not turned on] appears in the [Media streaming options] window, select [Turn on media streaming]. Select [Allow all].
The [Allow All Media Devices] window opens. If all the devices in the local network are set to [Allowed], select [OK] and close the window.
Select [Home network] or [Work network] according to the environment in which the system is used. Follow the instructions that appear on the display according to the environment in which the system is used.
When the settings are completed, confirm that the item under [View your active networks] is changed to [Home network] or [Work network] in the [Network and Sharing Center] window.
Select [Allow all computers and media devices].
Select [OK] to close the window. Refresh the server list.
After you finish setting up Windows Media Player 12, refresh the server list of the system and select this server from the server list. For details on selecting a server, see To refresh the server list (page 40).
Select [Customize].
x When using Windows Vista/XP
This section explains how to set up Windows Media Player 11 installed on Windows Vista/XP*. For details on how to operate Windows Media Player 11, refer to Help for Windows Media Player 11.
* Windows Media Player 11 is not manufacturerinstalled on Windows XP. Access the Microsoft website, download the installer, and then install Windows Media Player 11 on your computer.
Check [Private] and select [Next].
Go to [Start] [All Programs].
Select [Windows Media Player].
Windows Media Player 11 starts up.
Confirm that [Location type] is changed to [Private], and select [Close]. Confirm that [(Private network)] is displayed in the [Network and Sharing Center] window, and close the window. If [Share my media] in the [Media Sharing] window that is displayed in step 3 is not checked, check [Share my media], then select [OK].
A list of connectable devices is displayed.
Select [Media Sharing] from the [Library] menu.
If you are using Windows XP, go to step 9.
When is displayed, select [Networking].
The [Network and Sharing Center] window appears.
Select [Settings] that appears beside [Share my media to:].
Check [Allow new devices and computers automatically] and select [OK].
Uncheck this item after you confirm that the system can be connected to the server and play audio content stored on the server.
Playing audio content stored on a server
The system can play audio content stored on the server in MP3, Linear PCM, WMA and AAC* formats. Audio content with DRM (Digital Rights Management) copyright protection cannot be played back on this system. For how to check the copyright protection of a WMA file, see page 63.
* The system can play AAC files with the extension of.m4a,.mp4, or.3gp only.
Refresh the server list.
After you finish setting up Windows Media Player 11, refresh the server list of the system and select this server from the server list. For details on selecting a server, see To refresh the server list (page 40).
To refresh the server list
When you add a new server to the home network, or when you cannot find the desired server on the list, refresh the server list.
While the server list is displayed, press OPTIONS. Press M/m to select Refresh, then press ENTER.
The refreshed server list appears.
The system keeps a history of the last five connected servers and these servers appear at the top of the server list. Up to 20 servers can be displayed in a server list.
To delete a server from the server list
If the last selected item (playlist, album, folder, etc.) appears, press BACK repeatedly until the server list appears. When No Server appears, or when the server on the list is not available, press OPTIONS. Select Refresh, then press ENTER. The refreshed server list appears.
While the server list is displayed, press M/m to select the server you want to delete, then press OPTIONS.
The options menu appears.
Press M/m to select Delete, then press ENTER.
Complete! appears, and the selected server is deleted.
Press M/m to select the desired server, then press ENTER.
If the server device supports the Wake-on-LAN standard, the system turns the server on automatically. If the server does not support the Wake-on-LAN standard, turn on the server in advance. For details on settings or operations of Wake-on-LAN of your server, refer to the operating manual or help of your server.
Even if you delete the server from the server list, the server will appear in the list again if the system finds it on the network (such as when you refresh the server list).
Press M/m to select the desired item (playlist, album, folder, etc.), then press ENTER.
If another item appears, repeat step 3 to narrow down the choices until the desired item appears. The items that are displayed depend on the connected server.
To Pause playback* Do the following: Press X (pause) during playback. Press N (play) to resume playback. Press x (stop).
Stop playback
Press M/m to select the desired track, then press ENTER.
Playback starts. Make sure that sound is being output from the speakers of the system.
Go to the beginning of Press./> repeatedly. the current track, previous track, or next track Reselect the item you want to play Press BACK repeatedly until the desired directory appears. Or press OPTIONS, select Server List, and then select the desired item. To return to the playback display, press OPTIONS and select Now Playing. While selecting the contents in the server, press ALPHABET SEARCH, then enter a keyword (page 50). While playback is stopped, press OPTIONS. Select Server List, then press ENTER. Select the desired server, then press ENTER. Press REPEAT repeatedly until REP or REP1 lights up (page 48). While playback is stopped, press PLAY MODE repeatedly until the desired play mode (SHUF, etc.) lights up (page 48). Press DISPLAY repeatedly to view the artist name, album name, elapsed time, the clock, etc.
Search the desired item using a keyword
A Artist name B Track name C Elapsed time D Codec
Change the server
If you select a folder (such as an artist folder, genre
folder, etc.), then press the N button, the system plays all items in the selected folder. The system resumes from the last selected item when the function is changed to Home Network function, until the system is turned off. When Network Standby is set to On, play resumes from the last selected item, even if you turned off the system.
Select Shuffle Play
Tracks that the system cannot play appear on the
display as well. You cannot sort a list of playable tracks. ! appears at the top of a track name that cannot be played on the system, and is skipped during playback. Play is not resumed from the last selected item if you unplug the power cord from the wall outlet. The system may take time to display items when browsing a folder that contains a large amount of audio content. In this case, use the Keyword Search (page 50).
View the available information
* Depending on the server or track, pause playback may not work when the Home Network function is selected.
Listening to music services
You can listen to music services offered on the Internet with this system (Music Service function). To use this function, the system must be connected to the network and the network must be connected to the Internet. For details on setting up the network, see Connecting the system to your home network (page 22). Visit the website below for more information on the Music Services: http://www.sony.net/audio/musicservices
The following steps explain how to select vTuner as an example of music services offered on the Internet.
Press MUSIC SERVICES to select the Music Service function.
The service provider list appears. If the system automatically displays the last selected service or station, press BACK repeatedly until the service provider list appears.
Music Services
Before using music services, you may have to register your system depending on the service provider. For details on registration, visit the customer support site of the service provider.
Not Allow
* Factory setting * Factory setting
Up to 20 devices can be added to the device list. If 20 devices have already been registered, Device Full appears, and a new device cannot be added to the list. In this case, delete unnecessary devices from the lists (page 40).
Setting the auto access permission
You can set access restriction or permission for the devices on the device list.
To add devices to the device list
Press HOME NETWORK, then press OPTIONS. Press M/m to select Access Settings, then press ENTER. Press M/m to select Control Device, then press ENTER.
The device list appears.
Press M/m to select Access Settings, then press ENTER.
Press m repeatedly to select Add Device, then press ENTER. Press M/m to select the desired device, then press ENTER.
The selected device is added to the device list. For details on setting the access permission, see To set access permission for the devices (page 53).
Press M/m to select Auto Access, then press ENTER.
To set access permission for the devices
You can set access permission for a device on the device list. Only devices set to Allow are recognized on the home network.
Press M/m to select On or Off, then press ENTER.
Display item On* Description The system can be detected by other devices on the home network. The system can start or close a PARTY, and join or leave a PARTY. The system can be detected by other devices on the home network. However, the system cannot start or close a PARTY, and cannot join or leave a PARTY.
The registered device list appears.
Press M/m to select the desired device, then press ENTER. Press M/m to select Access, then press ENTER. Press M/m to select Allow or Not Allow, then press ENTER.
* Factory setting
Renaming the unit
You can change the unit name to be easily recognizable by other devices on the home network.
To delete a device from the list
Select Delete in step 5, then press ENTER. Select OK on the confirmation display, then press ENTER.
Setting the PARTY STREAMING function
You can set the system to use the PARTY STREAMING function.
Press M/m to select Device Name, then press ENTER.
Press ENTER to select the current unit name.
Press M/m to select PARTY STREAMING, then press ENTER.
Rename the unit, then press ENTER.
A device name can be up to 30 characters long. For details on entering characters, see Entering characters (page 14).
Changing the sound settings
Adjusting the bass and treble
You can adjust the bass and treble to your preferences.
Press EQ repeatedly to select BASS or TREBLE.
Press M/m to adjust the level.
The setting display disappears when no operation is performed for 4 seconds.
Generating a more dynamic sound (Dynamic Sound Generator X-tra)
You can reinforce the bass and the treble to create a more powerful sound. This function is factory set to ON.
Press DSGX to select ON.
The DSGX function turns on.
To cancel the DSGX function
Press DSGX to select OFF.
Using the timers
The system offers two timer functions. If you use both timers, the Sleep Timer has priority.
Using the Sleep Timer
You can set the timer so that the system enters standby mode automatically after a certain period of time (Sleep Timer function). This function works even if the clock is not set.
Press SLEEP repeatedly.
After the selected time elapses, the system turns off automatically. If you select AUTO, the system turns off automatically after the current disc or USB device stops, or within 100 minutes.
If you perform the following operations before the Sleep Timer goes off, the Sleep Timer resets. Unplug the power cord. Turn off the system. Reset the system to the factory settings.
Using the Play Timer
You can set the Play Timer to start playing a CD, USB, iPod/iPhone, or to tune in an FM station or DAB/DAB+ station (CMT-MX750Ni only) at a specified time (Play Timer function). Make sure that the time on the clock is set correctly.
The Play Timer setting is erased if you unplug the
power cord from the wall outlet.
If the system is already turned on at the preset time, the
Play Timer will not be activated. Do not operate the system from the time the system turns on until the playback starts. The ending time for the Play Timer cannot be the same as the starting time.
Notes for the iPod/iPhone user
Prepare the sound source.
Select the sound source, and then press VOLUME +/ to adjust the volume. To start from a specific CD track or audio file, create your own program.
Make sure the iPod/iPhone is not playing when using
the Play Timer.
The Play Timer may not be activated depending on the
status of the connected iPod/iPhone.
To check the setting
Press TIMER MENU.
Press TIMER MENU. Press M/m repeatedly to select TIMER SELECT?, then press ENTER. Press M/m repeatedly to select PLAY SELECT?, then press ENTER.
Press M/m repeatedly to select PLAY SET?, then press ENTER.
The setting display for ON TIME appears.
To cancel the timer
Repeat the same procedure as above until TIMER OFF? appears in step 3, then press ENTER.
To change the setting
Set the time to start playback.
1 Press M/m repeatedly to set the hour, then press ENTER. The cursor moves to the minute position. 2 Press M/m repeatedly to set the minute, then press ENTER. The setting display for OFF TIME appears.
Start over from step 1.
Set the time to stop playback.
Repeat step 4 to set the hour and minute to stop playback.
Press M/m repeatedly to select the desired sound source to play, then press ENTER.
Note on the DAB/DAB+ display information (CMTMX750Ni only)
The following is also displayed: up to 8 characters of service name, up to 128 characters of DLS (Dynamic Label Segment) and up to 16 characters of ensemble label.
For example, you can view CD/MP3 disc information or the USB device information, such as: track or file number during normal play. track or file name ( ) during normal play. artist name ( ) during normal play. album name ( ) or folder name ( ) during normal play. total playing time and total number of tracks on the CD-DA disc (only when normal play mode is selected and playback is stopped).
If a problem occurs while operating the system, follow the steps described below before consulting your nearest Sony dealer. If an error message and an error code (Cxxx) appear, be sure to make a note of the contents for reference.
If the STANDBY indicator flashes red
Immediately unplug the power cord, and check the following items. Are the + and speaker cords shortcircuited? Is anything blocking the ventilation holes on the top or back of the main unit? Is the iPod/iPhone connector shortcircuited? After the STANDBY indicator stops flashing, plug the power cord again, and turn on the system. If the issue persists, contact your nearest Sony dealer.
Check to see if the problem is listed in this Troubleshooting section. Check the following customer support websites.
For customers in the USA: http://www.esupport.sony.com/ For customers in Canada: [English] http://www.sony.ca/ElectronicsSupport/ [French] http://fr.sony.ca/ElectronicsSupport/ For customers in Europe: http://support.sony-europe.com/ For customers in Asia and Oceania: http://www.sony-asia.com/support You will find the latest support information and a FAQ at these websites.
General
The demonstration appears on the display after plugging in the power cord even though the system is not turned on. , Press DISPLAY once while the system is off. The
demonstration disappears.
If, after steps 1 and 2, you still cannot solve the problem, consult your nearest Sony dealer.
If the problem persists after doing all of the above, consult your nearest Sony dealer. When bringing the product in for repairs, be sure to bring in the entire system (main unit, remote, and speakers). This product is a system product, and the entire system is needed to determine the section requiring repair.
The STANDBY indicator remains lit after unplugging the power cord. , The STANDBY indicator may not turn off
immediately after unplugging the power cord. The indicator will turn off after about 40 seconds. This is not a malfunction.
, If you have moved to another area, some services/
frequencies may have changed and you may not be able to tune into your usual broadcast. Perform the DAB Initial Scan procedure to re-register the contents of broadcasts. (Performing this procedure clears all previously stored presets.)
CD/MP3 player
The sound skips, or the disc will not play. , Wipe the disc clean, and replace it. , Move the system to a location away from vibration
(for example, to the top of a stable stand).
iPod/iPhone
There is no sound. , Make sure the iPod/iPhone is connected securely. , Make sure the iPod/iPhone is playing music. , Adjust the volume. The sound is distorted. , Make sure the iPod/iPhone is connected securely. , Turn down the volume. , Set the EQ setting of the iPod/iPhone to Off or
, Move the speakers away from the system, or place
them on separate stands. At high volume, speaker vibration may cause the sound to skip.
Playback does not start from the first track. , Return to Normal Play by pressing PLAY MODE
repeatedly until both PGM and SHUF disappear.
The iPod/iPhone does not function. , Make sure the iPod/iPhone is connected securely. , Make sure the iPod/iPhone is updated with the latest
software. If not, update the iPod/iPhone before using with the system.
There is no sound. , The USB device is not connected correctly. Turn off
the system, and then reconnect the USB device.
There is noise, skipping, or distorted sound. , Turn off the system, and then reconnect the USB
, Because the operation of the system and the iPod/
iPhone are different, you may not be able to operate the iPod/iPhone using buttons on the remote or unit. In this case, use the control buttons on the iPod/ iPhone.
, The music data itself contains noise, or the sound is
distorted. Noise may have been entered when creating music data due to the conditions of the computer. Create the music data again.
, Remove the iPod/iPhone, then reconnect it. The iPod/iPhone cannot be charged. , Make sure the iPod/iPhone is connected securely. , You can use the system as a battery charger for iPod/
The system cannot play the track that is currently being played by the PARTY host. , The PARTY host is playing a track of an audio
format that cannot be played on the system.
No Track appears. , If there are no tracks or folders in the selected folder,
you cannot extend the folder to display its contents.
, It may take a while before the playback sound is
output.
The system joins an unintended PARTY. , If more than one PARTY has been started when the
system joins, the system may not be able to join the desired PARTY. Close the other PARTY, and then join the desired PARTY.
To check the copyright protection
This system cannot play back files in WMA format with DRM copyright protection. If a WMA file cannot be played back on this system, check the property of that file on your computer to see whether the file is DRM-copyrighted. Open the folder or volume where the WMA file is stored and right-click the file to display the [Properties] window. If there is a [License] tab, the file is DRM-copyrighted and cannot be played back on this system.
You cannot connect the system to a service. , Make sure that the wireless LAN router/access point
To reset the system to the factory settings
If the system still does not operate properly, reset the system to the factory settings. Use the buttons on the unit to reset the system to its factory default settings.
, Check the network status. Press OPTIONS to enter
Unplug and re-plug the power cord, and then turn on the system. While holding down ENTER, hold down ?/1 until RESET appears.
All user-configured settings, such as network settings, preset radio stations, timer, and the clock, are deleted. Troubleshooting
, If your contract with your Internet provider limits
Internet connection to one device at a time, this device will not be able to access the Internet when another device is already connected. Consult your carrier or service provider.
The sound skips. , The bandwidth of your wireless LAN may be too
Tags
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