*Please refer to pp. 70-71 for more data and explanations of calculation methods.
Resource input (1,000 tons)

Sales ( trillion )

1,500 1,0

1,680 1.18

Recycled / renewable materials used (1,000 tons)

100 0.002

116 0.006
Eco-efficiency in FY02 (Resource input) 1.18 times
Sales and operating revenue ( trillion) Eco-efficiency (times) Total volume of materials used (unit: 1,000 tons) Total volume of recycled materials (unit: 1,000 tons) Total volume of renewable resources used (unit: 1,000 tons)
FY02 calculations 7.5 trillion 1.68 million tons 120,000 tons 6 tons
Resource output (1,000 tons ) Sales ( trillion )
Resource Output Efficiency: 1.18 times
The total volume of product packaging produced by Sony in the year ended March 2003 was 1.46 million tons. Of the waste generated by business sites, 37,000 tons was deemed non-recyclable and marked for disposal. Post-consumer use products collected and recycled amounted to 142,000 tons. This resulted in a resource output index of 1.35 million tons and eco-efficiency of 1.18 times, compared to the year ended March 2001. Increased collection and recycling of home appliances in Japan and of Sony products in the U.S. are credited for this slight improvement.
Eco-efficiency in FY02 (Resource output) 1.18 times
FY02 calculations 7.5 trillion 37,000 tons + 1.46 million tons 142,000 tons

2,500 2,000

7.3 55

1,500 1,000

45 1,505 1.13

37 1,457 1.18

Products collected for the year ended March 2001 (1,000 tons)
Sales and operating revenue ( trillion) Eco-efficiency (times) Waste from business sites (unit: 1,000 tons) Total volume of products produced (unit: 1,000 tons) Total volume of products collected (unit: 1,000 tons)
In contrast to the year ended March 2001, ecoefficiency for water in the year ended March 2003 was 1.11 times. For chemical substances, eco-efficiency for volatile organic compounds (VOCs), the most common class of chemicals used by Sony, was 1.41 times.

Environmental Accounting

Environmental accounting was used to determine the cost of environmental conservation measures implemented during the year ended March 2003 and to calculate the year-on-year reduction in environmental impact achieved. Quantification of the effects achieved provides an evaluation of activities undertaken in the year under review and allows plans for future years to be adjusted accordingly.

Environment Month exhibition at Sony EMCS Corporation, Nagano TEC
Environmentally Conscious Business Activities
Total CO2 emissions related to business activities at Sony manufacturing sites and offices amounted to approximately 2,214 thousand tons in the year ended March 2003. Starting operation at semiconductor plant in the year ended March 2002 relative to the previous year was one source of higher emissions. Per unit of sales, emissions were flat compared
Environmentally Responsible Management
Sony regards the environment as one of the main elements that governs the management of the Sony Group. Sony has enhanced its environmental management systems, both to strengthen environmental policy planning capabilities and to ensure the comprehensive implementation of such policies around the world.
Sony Group Environmental Management
Environmental management practices at Sony are based on the rationale of the PDCA (PlanDoCheckAct) cycle. Each business division, subsidiary and affiliate within the Sony Group conducts environmental management activities in line with established Group rules and mid-term targets. The Group headquarters monitors compliance and performance status using environmental audits and evaluation, the results of which are used by management to modify policy as necessary.

P D C A

Formulation of Sony Group environmental rules and Green Management 2005
Environmental management actions
Environmental audits, evaluation/award programs Review of Green Management 2005 Revisions by management
Improved Environmental Focus
Sony enterprises span a variety of fields and are global in nature. Sony has recently modified its environmental management structures to ensure that environment-related activities are deeply ingrained throughout its business. The sources of environmental impact within the Group can be divided between products and business site activities. Separate departments based at the Group headquarters apply specialist expertise to implement the most effective management methods to tackle these two causes of environmental impact. The products department manages the environmental aspects of product life cycles, from procurement and design to after-sales services. The business site activities department focuses on the management of environmental issues common to all business sites, such as disaster prevention and occupational health and safety. At the local operational level, other departments have been established to oversee environmental management activities by region and business area. The Sony Environmental Conservation Committee continues to provide a forum at which managers from different parts of the Sony Group can meet to discuss environmental issues. Sony has also established the Institute for Environmental Research to coordinate the details of its environmental vision over the medium to long term.

Product Assessment

Product assessments entail the study of how to reduce the environmental impact of products throughout their life cyclefrom manufacture, to customer use (through methods such as reduced power consumption) and final disposal. At Sony, chief product designers are responsible for applying the results of such assessments to develop products that consume less power, are lighter, and contain less chemical substances and packaging materials. The aim is to use such product assessments to achieve significant reductions in the environmental impact of products at the planning and design stages, particularly with products whose impact is large.
During production Energy conservation Resource conservation etc. During use Reducing power usage while operating Reducing power usage while on standby etc. During disposal or when recycling Making recycling easy Chemical compounds etc. Verified during product planning and design stages
Component manufacture Product assembly LCA tools for evaluating environmental impact during product life cycle
Introduction of Life Cycle Assessment (LCA)
LCA methodology provides a way of making an objective, quantitative evaluation of the environmental impact of a product over its entire life cycle. This approach spans parts production, final manufacture, transport, operation, disposal, and recycling. Practical LCA tools have been developed internally for use at each Sony product design department to help create products with minimal environmental impact. These tools estimate the total life cycle CO2 emissions of products based on input data such as product characteristics, composition and logistics details. During the year ended March 2003, LCA analytical tools were introduced across the whole of Sony for the quantitative analysis of product environmental impact. As the diagrams on the right illustrate, the stage at which environmental impact occurs varies from product to product. As a means of reducing environmental impact more efficiently, greater emphasis is being given to scrutinizing processes that have enormous impacts. Future plans also call for the extension of LCA-based design processes to more categories of Sony products.

managed in line with these three core principles, all the way from upstream materials sourcing through product design to final QC/QA processes that involve the application of measurement rules defined for individual parts.
Management of Chemical Substances in Products: Three Aspects of Principle Application
Upstream management of materials sourcing
Green Partner Environmental Quality Approval Program OEM Green Partner Environmental Quality Approval Program
Management of product design and QC/QA processes
Multiple inspections of parts are conducted at the stages of delivery, manufacture and shipment, based on defined measurement rules.
Application of measurement rules
Management is based on actual measurement data using internal standards that are common to Sony and to any parts suppliers.
Flow chart for management of chemical substances in products

Raw materials supplier

Measurement taken

Component supplier

Component inspection
Manufacturing (mass production)

Shipment

Cust omer

Upstream management

Product design and quality assurance
Chemical Substances in Products: Management Regulations
Sonys Green Management 2005 plan establishes management criteria for those chemical substances contained in products that are judgedwhether by Sony, or in line with legislative trends in individual countries, or according to scientific opinionto have a significant influence on either the natural environment or on humans. Sony is seeking the compliance of all its suppliers with a new set of Management Regulations for the Environmentrelated Substances to be Controlled which are included in Parts and Materials (SS-00259) that stipulate environmental management regulations for chemical substances in
parts and materials. An outline of this system is given found on the right.
Outline of Management Regulations for the Environmentrelated Substances to be Controlled which are included in Parts and Materials ( SS-00259)
1. Clear common global standards on prohibited substances and usage 2. Clearly defined measurement standards and allowable concentrations 3. Ban/phase-out/reduction of substances and usage defined on a three-level temporal scale Level 1: Banned immediately Level 2: Phase-out by individually set periods Level 3: Reduced

For more details about the SS-00259 technical standards and Green Partner Environmental Quality Approval Program, please refer to the Sony website http://www.sony.net/eco/book/
Sony Environment-related Substances to be controlled
Heavy metals Cadmium and cadmium compounds Lead and lead compounds Mercury and mercury compounds Hexavalent chromium compounds Chlorinated organic compounds Polychlorinated biphenyls (PCB) Polychlorinated naphthalenes (PCN) Chlorinated paraffins (CP) Mirex Other chlorinated organic compounds Brominated organic compounds Organic tin compounds (tributyl tin compounds, triphenyl tin compounds) Asbestos Azo compounds Formaldehyde Polyvinyl chloride (PVC) and PVC blends Polybrominated biphenyls (PBB) Polybrominated diphenylethers (PBDE) Other brominated organic compounds
business processes and its management. Suppliers are required to meet all the SS-00259 technical standards for environmental management of chemical substances. A similar approval process is also applied with OEM products*1. After approval, suppliers are subject to periodic audits. Suppliers must also certify on the basis of measurement data that controlled environmental substances have not been used in the manufacture of supplied items.
Environmental Audits of Materials Suppliers Worldwide
By the end of March 2003, Sony had completed environmental audits of all its materials suppliers worldwide, nearly 4,200 companies, for the purposes of determining environmental quality for Green Partner approval. From April 2003, Sony began procuring all its materials, parts and product assemblies from these approved suppliers.
Green Partner Environmental Quality Approval Program
Since the management of chemical substances in products under the new principles requires upstream materials sourcing, Sony has introduced this program to certify suppliers that meet the prescribed standards as approved Green Partners. The approval process involves a 60-point environmental quality audit that covers the three aspects of environmental management systems,
Chemical Substances in Parts Managed Using Database
Sony has created a database of environmental quality and controlled environmental substances to facilitate more effective searches of parts supplied by Green Partner firms at the product design stage. This database provides a common internal source for information about each part, including measurement data and the results of data audits conducted by Sony.
Reductions in Usage of PVC
Although excellent flame-resistance and insulation properties have made PVC a widely used plastic, it poses environmental risks because improper disposal may result in release of hazardous materials. Similar risks surround the use of various other chemical substances, such as plasticizers (some of which have a detrimental effect on natural ecosystems) and heavy metals used as stabilizers. Sony is working toward the abolition of the use of PVC in all its products by the end of 2005, pending the availability of a technically and economically comparable replacement material.

Suica and Sony ID cards both use FeliCa technology. The Re! advertising campaign
*1 Assuming 60 minutes of music per CD, recorded in ATRAC3 plus mode at 48 kbps. *2 Playback time in ATRAC3 mode; playback time in ATRAC3 plus mode is approximately 28 hours. *3 Based on charging and de-charging conditions specified in JIS C(4.4.1). *4 Performance varies depending on actual usage conditions.
Major Environmentally Conscious Products
Product name Model code no. Lead-free Halogenated Packaging solder flame retardant materials

Video projector

VPL-HS10

LCD television

ALV-15F1
Standby power consumption: 0.9W Power-saving mode available
Color LCD computer monitor

SDM-P232W

Eco-mode button equipped Eco-mode power consumption: 80% of normal operation
VHS videocassette recorder Digital camcorder CD/DVD player Component stereo hi-fi system Net MD deck Car audio system (FM/AM/CD player) MD Walkman CD Walkman
SLV-NX31 DCR-TRV22K DVP-NS730P
Standby power consumption: 0.1W

CMT-J500

Standby power consumption: less than 1W

MDS-JE780

CDX-L410

MZ-E10

Standby power consumption: less than 0.1W

D-EJ2000

Standby power consumption: less than 0.1W No PVC used in headphones and remote control cord (included)

TV/FM/AM radio

ICF-R533V
Standby power consumption: 0.3W No PVC used in ear receiver cord (included)

Notebook PC

PCG-R505W/PD
Personal entertainment organizer Mobile phone

PEG-T650C

A1301S

ERS-311

Lead-free solder
Used in over 80% of soldering

Packaging materials

Environmentally conscious items used (e.g. recycled paper shock-absorbing materials)
Halogenated flame retardant
Not used in over 80% of printed wiring boards

Vegetable-Based Plastic

Vegetable-based plastics are derived from vegetable starches. Sony has developed technology for its use in packaging and product casing applications. Use of such vegetable-based plastics can help to reduce CO2 emission volumes because the vegetable materials are more renewable and contribute to the conservation of resources derived from fossil fuel.

Recycling Activities in Japan
The Home Appliance Recycling Law that came into force in Japan in April 2001 covers four major types of home appliance: televisions, refrigerators, washing machines and air conditioners. As part of a broader effort to create a recycling-oriented society, this legislation defines the separate recycling responsibilities of consumers, retailers, local governments and appliance manufacturers. The only products in this list that Sony manufactures are televisions (defined as those containing a CRT, and including Aiwabranded sets). A total of approximately 460,000 Sonymanufactured television sets were recycled in the year ended March 31, 2003. (Please refer to pp. 58-59 for more details on the recycling processes involved). Under the provisions of separate Japanese legislation aimed at promoting more effective use of resources, Sony Corporation started to recycle all business-consnmer computers from May 2002. In the year ended March 31, 2003, Sony collected approximately 1,200 such post-use computers*1 and sent them for disassembly and materials recycling. This process generated various metals and plastics, as well as secondary batteries. Sony plans to commence a recycling program for post-use home PCs in October 2003 in Japan.
Television Recycling in Japan (Fiscal 2002)*2
Sets received at collection centers: Sets entering recycling process: Total weight of products processed: Total weight of recycled products/materials: Recycling ratio: 458,125 units 457,535 units 12,008 tons 9,728 tons 81%
Television Recycling Technology
Sony has been developing recycling technology for its large televisions since the year ended March 1992. In October 1997, Sony established the Recycling Research Center to further this work. Some plants that recycle Sony-manufactured television sets employ special machines developed by Sony as part of this recycling R&D program to handle tasks such as CRT disassembly and plastics sorting. Other work in this program includes market research on actual recycling conditions to provide feedback to television designers and engineers so that new products can be made more easily recyclable.

Green Management 2005 Targets for Resource Conservation at Business Sites
Target Reduce total waste generated at sites by 30% per sales unit. Waste reuse/recycle rate of 95% or higher. Base Fiscal Year 2000 Target Fiscal Year 2005 Progress in Fiscal 2002 Total waste came to 224,000 tons, about 58,000 tons less than fiscal 2001, representing an approximate decline of 22% per sales unit. The collective waste reuse/recycle rate for all Sony sites was 83%. 39 out of 87 manufacturing sites achieved waste reuse/recycle rates of 95% or higher. Fiscal 2002 water use was about 26.4 million m3, a reduction of roughly 2.3 million m3. This represents a decline of approximately 10% per sales unit.
Reduce the volume of water purchased or drawn from groundwater by 20% per sales unit.
Total Waste Generated at Business Sites (Unit: 1,000 tons)

(Target)

Total Water Used at Business Sites ( Unit: million m3)
: Volume of waste disposed
: Volume recycled : Waste generated per sales unit (fiscal 2000 = 100)
: Japan : Americas : Europe : Asia : China : Water consumption per sales unit (Fiscal 2000 = 100)
Total waste generated by Sony sites worldwide amounted to approximately 224,000 tons in the year ended March, 2003. This figure represented a reduction in waste generated by 22% per sales unit relative to the year ended March, 2001. Waste reduction achieved at semiconductor plants and consolidation of plants in Asia were the main contributors to the relative reduction in total waste generated. Total waste sent to landfills for final disposal amounted to approximately 37,000 tons in the year ended March, 2003, producing a recycling ratio of 83.4%. As of mid-2003, a total of 39 Sony manufacturing sites had achieved recycling ratios in excess of 95%. Total water consumption in the year ended March, 2003, amounted to approximately 26.4 million m3. This represented a reduction of 2.3 million m3 relative to the year ended March, 2001. Although the most recent years data represented a larger population of Sony sites, the increases in water consumption due to this broader scope were more than outweighed by reductions in water consumption achieved at semiconductor and CRT manufacturing sites.
Waste Reductions in CRT Production
Through the development of recycling technology and use of alternatives, American Video Glass Company, a U.S.based Sony affiliate, has achieved significant reductions in the amounts of lead used and produced as waste in the production of glass for cathode-ray tubes (CRTs). During 1999 to 2000, the company achieved a total reduction in lead used in glass production of approximately 1,800 tons, despite a concurrent increase in CRT production volumes of 20%. The amount of waste containing lead was also reduced by over 95%. These efforts generated a total of over $500,000 in cost savings from reduced purchases of materials and lower waste processing costs. The success of this resource conservation program was recognized in October 2002 with an award from the U.S. Environmental Protection Agency.

Wastewater
Chemical Substances Management at Sites
Considering the possible harm caused by their long-term environmental effects, Sony is striving to effect definite and sustained reductions in the used and emitted amounts of certain chemical substances, such as endocrine disrupters, that have a potentially hazardous effect on the environment or the human body. Sony is also continually looking for substances to use as alternatives. In the year ended March 2003, reflecting similar initiatives with products, Sony revised its methods for management of chemical substances used at business sites.
Green Management 2005 Targets for Chemical Substance Management at Business Sites
Class 2 substances: Phase out. Class 3 substances: Reduce emissions by 90%*2

2005*1 2010

203 tons of Class 2 substances were used in fiscal 2002, of which 175 tons were lead-based solder. Approximately 22,000 tons were handled in fiscal 2002. Of that amount, about 1,900 tons were emitted or transferred, a decrease of approx. 7.2% per sales unit from fiscal 2000.
Management of Chemical Substances Used at Business Sites
The Sony Group has developed a common management approach targeted at chemicals used at sites whose use is either controlled by legislation, are designated as having a potentially harmful broad effect on the global environment, or that are used in large quantities within the Group. These chemicals are classified into four groups (Classes 14). In accordance with the PRTR (Pollutant Release and Transfer Register) rationale, Sony records and manages amounts of these chemicals that are consumed, transferred, or emitted to the air, water and soil. In countries where no legal reporting system exists, Sony sites apply internal standards to the management of these chemicals to reduce the emission into the environment. Usage of Class 1 substances (prohibited) in the year ended March 2003 was restricted to substances for which there is yet no viable alternative: 14 kg of 1,1,1trichloroethane, which is used in semiconductor manufacturing processes, and 354 kg of mercury, which is used as an additive in battery materials. The usage figure for mercury represented a year-on-year increase of about 35% due to a large rise in battery material production volumes. Total usage of Class 4 substances (controlled) amounted to 44,000 tons, also an increase over fiscal 2001. The higher figure in this latter case was the result of greater accuracy in the data collected from sites following the introduction of the chemicals management and reporting system.

Welding connection Electron gun stem Stem Electron gun
decontamination project is ongoing. Sony EMCS expects the site to be compliant with environmental standards by the year ending March 2006.
Environmental Risk Management at Sony Sites
Sony has revised its existing rules for environmental risks and established Regulations for Onsite Environmental Risk Management. The new rules lay down a common approach for all Sony sites worldwide to aid in preventing environmentrelated incidents. Areas where procedures were updated include the management of chemical substances and emergency response measures. The new rules were designed using non-technical language and clear, explanatory diagrams to avoid differences or errors in interpretation. On-site environmental risk management at Sony emphasizes a number of critical areas, listed below. Sony plans to ensure compliance with these rules using site environmental risk audits.
Critical areas for improvement:
1. Storage tanks and piping must not be situated underground; existing infrastructure must be upgraded to secondary containment of tanks and piping. 2. Special measures must be taken to prevent leaks in loading and unloading areas, particularly where chemicals are stored under vacuum. 3. Blockage valves must be installed to isolate rainwater and wastewater with , procedures established for operation. 4. Emergency response measures must be established, including communication procedures in the event of an emergency.

Buried tank

A boveground tank
Elimination of Fluorine Contamination Due to Leaks
A voluntary inspection conducted at Sony EMCS Corporation, Inazawa Technology Center (Inazawa TEC) in June 2001 revealed groundwater contamination due to suspected fluorine leaks. Besides taking measures to prevent reoccurrence of the problem, such as the installation of dual-wall drainage pipes equipped with sensors to detect leaks, Inazawa TEC has implemented a comprehensive groundwater decontamination program. As of the end of March 2003, the concentration of most fluorine-containing pollutants had been cut by more than 50%. At the most polluted test site, where a reading of 58 mg/l had been initially recorded, the concentration had been reduced to 5.3 mg/l, proving that the decontamination process is effective. Inazawa TEC has also reviewed its use of fluorine-containing acids. By switching to the use of caustic soda, an alkaline alternative, in the panelcleaning process that was the suspected source of the problem, use of such acids has been reduced by 65%. The
*1 A joint venture between Sony Corp. and Toyota Industries Corp. Wastewater pit installed in trailer yard to prevent leaks from fuel oil tanks Sony Display Device (Singapore) Storage tank with dual-wall fittings to prevent leaks Shanghai Suoguang Visual Products Co., Ltd. (China) Illustration from Regulations for Onsite Environmental Risk Management
Tank allowing for six-dimension visual inspection

Stage 3: Lifestyle and Business Style Revolution Sony does not believe that the types of product and process improvements and technical innovations described above will be sufficient to realize a sustainable society. Our lifestyles will also need to change in terms of the paradigms that involve our use of products and services. Sony believes that new business models and structures that are fully compatible with the environment will need to be developed. The first step in this stage toward a sustainable society is the conservation of resources through the use of products in such a way that it directly raises eco-efficiency. Wider use of leasing and rental arrangements for products are one way that this could happen. Shifts toward greater use of renewable energy sources (p. 62) and cultivation of groundwater (p. 64) are other examples of new business styles that can achieve the same objective. The advent of the network society should also have positive environmental repercussions. Not only will it lead to improved products and processes, but it also promises to transform ordinary lifestyles through the distribution via the Internet of entertainment (music and movies) and greater access to online education (e-learning). This opens
included an extensive discussion of the environmental implications of lifestyle changes, targeted at consumers.
Establishment of Institute for Environmental Research
In March 2003, Sony established its own Institute for Environmental Research to formulate a new business vision to help realize the scenario of sustainable society described above. As part of its activities, the Institute is engaged in the generation of ideas and business proposals for innovative environmental technologies and new lifestyle-related concepts that can help to reduce environmental impact. Sony has been a consistent supporter of long-term environment-related research. In January 1993, Sony established a system of environmental funds aimed at financing long-term research into the development of important technologies related to environmental themes. The technology developed for the application of vegetable-based plastics in products is one example of environmental research supported by this type of funding. In the future, the Institute for Environmental Research will organize the fund with the aim of developing new breakthrough environmental technologies.

Site Environmental Data

Sony compiles environmental data from its business sites worldwide using an internally developed system. Below is a summary of the scope of this data and the collection methods used.
Scope, Collection Period and Accuracy of Compiled Data Collection period: April 2002March 2003
Data from some business sites contain estimates. Some values for greenhouse gas emissions other than CO2 are for calendar 2002. Collection and recycling data for post-consumer products in the United States and Europe is for calendar 2002.
Sites with less than 100 employees that are involved in hardware sales, in software research, production or sales, in mail-order sales, in insurance or finance, or sites serving as corporate headquarters.
For a list of IS0 14001-certified sites, please refer to the following. http://www.sony.net/eco/book/index.html
Scope of data collection: All IS0 14001-certified sites as of March 31, 2002
(including manufacturing and non-manufacturing sites)
Data is principally collected from consolidated group business sites. However, data has also been collected from several sites of joint ventures in which Sony holds a capital stake of 50%*1. Data has not been collected from some IS0 14001-certified sites located outside of Japan; some environmental data voluntarily compiled and submitted by certain non-certified sites was also accepted. Collective sales and operating income of certified sites accounted for approximately 75% of Sony Group consolidated sales and operating income. Headquarters Regional offices Japan
Global Data Collection System
Sony uses its own Intranet-based system, ecos, to facilitate the collection of environmental data from Sony Group sites worldwide. ecos enables business sites to compile environmental performance data automatically. Internal data-input regulations mandate built-in checking procedures to minimize errors. During fiscal 2002, the system became operational at all Sony Group business sites worldwide.

Data accuracy:

The chemical substances and environmental cost data collected from certain sites may be slightly less accurate than others.

Americas

Europe

Business sites

Sites with ISO 14001 Certification
The number of sites listed represents all sites that have received ISO 14001 certification. Sites eligible for ISO 14001 certification, in principle, refer to sites that have been operating for at least two years, excluding smallscale sites that meet the conditions outlined below.
Verification by management at respective sites Data entered by authorized personnel
Environmental data collected using ecos
Monthly: Energy, water, wastes, chemical substances, environmental costs Yearly: NOx (nitrogen oxides), SOx (sulfur oxides), BOD (biochemical oxygen demand), COD (chemical oxygen demand)
Conditions: Sites with less than 50 employees that are involved in hardware research, development or design, in distribution, in warehousing or in manufacturing.

The amount of oxygen equivalent to the quantity of oxidant consumed during the oxidation in water of organic matter or non-oxidized inorganic matter.

Risk management

Analyzing potential sources of risk prior to the occurrence of a problem and taking preventive measures.
A hydrofluorocarbon (an organic chemical containing fluorine, plus at least one hydrogen atom).

Semiconductor wafer

A thin, circular piece of pure crystalline silicon that forms the base for IC-chip production.

Intranet

A part of the Internet that can only be used inside a particular company.
SF6: sulfur hexafluoride SOx: oxides of sulfur Site
Refers to manufacturing and non-manufacturing sites.

ISO 14001

An international standard for environmental management systems. Certified systems must be based on a Plan-Do-Check-Act (PDCA) structure.
COF2: Carbonyl fluoride CP: chlorinated paraffin CSR: Corporate Social Responsibility
The responsibilities of a company by virtue of its being a corporate citizen of society.
Solder that replaces lead-based solder formulations that could be harmful to the environment by releasing lead if disposed of improperly.

Sony Green Partner

A term used by Sony for a supplier that satisfies internal environmental management standards (see p. 51).
Life cycle assessment (LCA)
A method for determining environmental impact of a product or service beginning with the sourcing of raw materials and ending with recycling or disposal.

Stakeholder

Any party that associates with Sony. Examples include but are not limited to shareholders, other investors, suppliers, government agencies, mass media, research institutions, non-governmental organizations, customers, local communities, employees and children.

Contactless IC card

A type of IC card with a magnetic strip whose data can be read or altered without the need to insert the card into a special slot for reading.

Limonene

Oil obtained from the peels of citrus fruit. Used mainly for fragrances in food products and cosmetics.

Compliance

Observance of legislation and regulations. Sony also includes observance of internal rules within the scope of this term.
Standby power consumption
Power consumption of a product while power is switched off but it remains capable of receiving a power-on command from a remote control unit.