Table of contents Operation Search MENU/Settings Search Index

Cyber-shot Handbook

DSC-HX5/HX5V/HX5C
2010 Sony Corporation 4-172-668-11(1)

How to use this handbook

Click on a button at upper right to jump to the corresponding page. This is convenient when searching for a function you want to view.

Table of contents

Marks and notations used in this handbook
In this handbook, the sequence of operations is shown by arrows (t). Operate the camera in the order indicated. Marks are shown as they appear in the cameras default setting.
Search for information by function.

Operation Search

Search for information by operation. Search for information in a listing of MENU/Settings items.

MENU/Settings Search

Search for information by keyword.
The default setting is indicated by
Indicates cautions and limitations relevant to the correct operation of the camera.
Indicates information that is useful to know.
Notes on using the camera
Notes on the types of memory card that you can use (sold separately) The following memory cards are compatible with this camera: Memory Stick PRO Duo media, Memory Stick PRO-HG Duo media, Memory Stick Duo media, SD memory cards and SDHC memory cards. MultiMediaCard is not compatible. Memory cards with a capacity up to 32 GB have been confirmed to operate properly with the camera. In this manual, Memory Stick PRO Duo media, Memory Stick PRO-HG Duo media and Memory Stick Duo media are collectively referred to as Memory Stick Duo media. On Memory Stick Duo media: Functions built into this camera
This manual describes the functions of GPScompatible/incompatible devices, TransferJetcompatible/incompatible devices, 1080 60icompatible devices and 1080 50i-compatible devices. To determine whether your camera supports the GPS function, check the model name of your camera. GPS-compatible: DSC-HX5V GPS-incompatible: DSC-HX5/HX5C To check if your camera supports the TransferJet function, and whether it is a 1080 60i-compatible device or 1080 50icompatible device, check for the following marks on the bottom of the camera. TransferJet-compatible device: (TransferJet) 1080 60i-compatible device: 60i 1080 50i-compatible device: 50i The DSC-HX5C is not compatible with the TransferJet function. In an airplane, make sure to turn off the camera following cabin announcements.
Table of contents Operation Search MENU/Settings Search
For recording movies, it is recommended that you use a Memory Stick Duo media of 1 GB or larger marked with: (Memory Stick PRO Duo media)* (Memory Stick PROHG Duo media)
* Only Memory Stick PRO Duo media marked with Mark2 can be used. For details on Memory Stick Duo media, see page 150.
On GPS-compatible devices (DSCHX5V only)
Use GPS in accordance with regulations of countries and regions where you use it. The direction and location information will be recorded to your camera in the default setting. If you do not record the direction and location information, set [GPS setting] to [Off] (page 104).
Notes on the battery pack When using a Memory Stick Duo media with standard sized Memory Stick media slot You can use the Memory Stick Duo media by inserting it into the Memory Stick Duo media Adaptor (sold separately).
Charge the battery pack (supplied) before using the camera for the first time. You can charge the battery pack even if it is not completely discharged. In addition, even if the battery pack is not fully charged, you can use the partially charged capacity of the battery pack as is. If you do not intend to use the battery pack for a long time, use up the existing charge and remove it from the camera, then store it in a cool, dry place. This is to maintain the battery pack functions. For details on the usable battery pack, see page 152.
Memory Stick Duo media Adaptor

Continued r

Notes on the LCD screen and lens
The LCD screen is manufactured using extremely high-precision technology so over 99.99% of the pixels are operational for effective use. However, some tiny black and/or bright dots (white, red, blue or green) may appear on the LCD screen. These dots are a normal result of the manufacturing process and do not affect the recording.
Black, white, red, blue or green dots
Exposing the LCD screen or the lens to direct sunlight for long periods may cause malfunctions. Be careful when placing the camera near a window or outdoors. Do not press against the LCD screen. The screen may be discolored and that may cause a malfunction. Images may trail across on the LCD screen in a cold location. This is not a malfunction. Be careful not to bump the movable lens, and be careful not to apply force to it.

Note when playing movies on other devices This camera uses MPEG-4 AVC/H.264 High Profile for AVCHD format recording. Movies recorded in AVCHD format with this camera cannot be played by the following devices. Other AVCHD format compatible devices which are not compatible with High Profile Devices which are not compatible with the AVCHD format This camera also uses MPEG-4 AVC/H.264 Main Profile for MP4 format recording. For this reason, movies recorded in MP4 format with this camera cannot be played on devices other than those that support MPEG4 AVC/H.264.

On moisture condensation

If the camera is brought directly from a cold to a warm location, moisture may condense inside or outside the camera. This moisture condensation may cause a malfunction of the camera. If moisture condensation occurs, turn off the camera and wait about an hour for the moisture to evaporate. Note that if you attempt to shoot with moisture remaining inside the lens, you will be unable to record clear images.
The images used in this Handbook
The images used as examples in this Handbook are reproduced images, and are not actual images shot using this camera.
How to use this handbook 2 Notes on using the camera 3 Operation Search 8 MENU/Settings Search 11 Identifying parts 15 List of icons displayed on the screen 16 Using the mode dial 18 Using the internal memory 19

Shooting

Intelligent Auto Adjustment 20 Easy Shooting 21 Anti Motion Blur 23 Hand-held Twilight 24 Backlight Correction HDR 25 Scene Selection 26 Movie Mode 28 Intelligent Sweep Panorama 29 Manual Exposure Shooting 31 Program Auto 32 Zoom 33 DISP (Screen Display Settings) 34 Flash 36 Smile Shutter 37 Self-Timer 38 Burst/Bracket button 39

Viewing

Viewing still images 40 Playback zoom 41 Image Index 42 Delete 43 Viewing movies 45
Table of contents Operation Search

MENU (Shooting)

MENU items (Shooting) 11

MENU (Viewing)

MENU items (Viewing) 12

Settings

Setting items 13
Viewing an image on a Standard Definition (SD) TV 117 Viewing an image on a High Definition (HD) TV 118

Computer

Using with your computer 122 Using the software 123 Connecting the camera to the computer125 Uploading images to a media service 127 Creating a movie disc 129

Printing

Printing still images 133

Troubleshooting

Troubleshooting 135 Warning indicators and messages 144 Operation Search

Others

Using the camera abroad 149 Memory Stick Duo media 150 Battery pack 152 Battery charger 153 AVCHD format 154 GPS (DSC-HX5V only) 155 TransferJet standard 156
MENU/Settings Search Index

Index 157

Leaving the settings to Intelligent Auto Adjustment 20 the camera Scene Selection 26

Scene Recognition 63

Shooting movies
Movie Mode 28 Movie format 83 Soft Snap 26 Twilight Portrait 26 Smile Shutter 37 Scene Recognition 63 Face Detection 66 Anti Blink 68 Red Eye Reduction 88 Manual Exposure Shooting 31

Shooting portraits

Shooting in manual mode Shooting panoramic images Shooting best shots of your pet Shooting moving objects
Intelligent Sweep Panorama 29

Pet 26

Advanced Sports Shooting 26 Movie Mode 28 Burst Settings 52

Shooting without blur

Anti Motion Blur 23 Hand-held Twilight 24 High Sensitivity 26 2-second delay self-timer 38 ISO 56 SteadyShot 69
Shooting with backlight Backlight Correction HDR 25
Forced Flash 36 Scene Recognition 63
Shooting in dark places Anti Motion Blur 23
High Sensitivity 26 Slow Synchro 36 ISO 56
Adjusting exposure Changing focus position Changing image size/ quality Deleting images
EV 55 Index Focus 60 Face Detection 66 Image Size/Quality 48
Delete 43, 78 Format 108 Playback zoom 41 Trimming (Resize) 77 Retouch 77
Displaying enlarged images Editing images
Playing back a series of Slideshow 70 images in order
Shooting/Viewing with easy-to-see indicators Printing images with the date Changing date and time settings Initializing settings
Easy Shooting 21 Table of contents
Using the PMB (Picture Motion Browser)
Area Setting 114 Date & Time Setting 115 Initialize 95
Operation Search MENU/Settings Search
GPS (DSC-HX5V only) GPS assist data 93
GPS setting 51, 104 Adjust Compass 106 Auto Clock ADJ 116
Printing images Viewing on TVs
Print 133 Index Viewing an image on a Standard Definition (SD) TV 117 Viewing an image on a High Definition (HD) TV 118 Creating a movie disc 129
Creating an AVCHD format disc

MENU items (Shooting)

You can select the various shooting functions easily from the MENU button.
1 Press the ON/OFF (Power) button and set the camera to shooting mode. 2 Press the MENU button to display the Menu screen. 3 Select the desired menu item with v/V/b/B on the control button. 4 Press the MENU button to turn off the Menu screen.

ON/OFF (Power) button

MENU button Control button
In the table below, indicates settings that can be changed, while - indicates settings that cannot be changed. A setting may be fixed or restricted depending on the shooting mode. For details, see the page for each item. The icons below indicate the available modes.

Identifying parts

A Shutter button B Mode dial (18) C For shooting: W/T (zoom) lever (33) For viewing: (Playback zoom) lever/ (Index) lever (41, 42) D Flash E ON/OFF (Power) button F (Burst/Bracket) button G Microphone H Self-timer lamp/Smile Shutter lamp/AF illuminator
I Lens J LCD screen K Hook for wrist strap* L MOVIE (Movie) button M N (Playback) button (40) (Delete) button (43)
O MENU button (11) P Control button Menu on: v/V/b/B/z Menu off: DISP/ / / Q Tripod receptacle R Speaker S Multi connector T Battery/Memory card cover U Access lamp V Battery insertion slot W Battery eject lever X Memory card slot Y (TransferJet) mark (73, 107)

* Using the wrist strap

The wrist strap is already attached to the camera at the factory. Place your hand through the loop to prevent the camera from damage by being dropped.
List of icons displayed on the screen
Icons are displayed on the screen to indicate the camera status. You can change the screen display using DISP (Screen Display Settings) on the control button. When shooting still images

Display

Indication
Battery remaining Low battery warning Image Size/Quality
The icons are limited in Easy Shooting mode.

Scene Selection

When shooting movies
Mode dial (Intelligent Auto Adjustment/Anti Motion Blur/ Hand-held Twilight/Backlight Correction HDR/Movie Mode/ iSweep Panorama/Manual Exposure Shooting/Program Auto) Scene Recognition icon White Balance

When playing back

Metering Mode Vibration warning Scene Recognition Burst Shooting Interval Bracket Shooting Bracket Settings Burst Images Main image in the burst group Smile Detection Sensitivity indicator
Zoom scaling PictBridge connecting Protect Print order (DPOF) Playback zoom View Mode TransferJet settings
Flash mode Flash charging White Balance

ISO 400

ISO number Database file full/Database file error

Display Indication

AE/AF lock ISO number NR slow shutter Shutter speed Aperture value Exposure value Focus Recording a movie/Standby a movie

C:32:00

Self-timer Self-diagnosis display

z ISO400

Destination Overheating warning Face Detection Database file full/Database file error AF range finder frame

125 F3.5 +2.0EV

REC Standby 0:12 101-9:30 AM
Recording time (m:s) Folder-file number Recorded date/time of the playback image

+2.0EV 500 F3.5

Spot metering cross hair Exposure value Shutter speed Aperture value Playback Playback bar

00:00:12

Recording folder Playback folder
Counter Direction GPS information

96 12/12

Number of recordable images Image number/Number of images recorded in date range, selected folder Recordable time Recording/Playback Media (Memory card, internal memory) Direction (DSC-HX5V only) GPS triangulating status (DSCHX5V only) Changing folder AF Illuminator Red-eye reduction Metering Mode

The difference between the settings and proper exposure judged by the camera appears as an EV value on screen.
Shutter speed/aperture (F value) Exposure value 0EV is the value judged as the most suitable by the camera.
When the shutter speed is one second or slower, the shutter speed is indicated by [], for example, [1]. When you set the shutter speed slower, using a tripod is recommended to prevent the effects of vibration. When the shutter speed becomes slower than a certain speed, the NR slow shutter function is activated automatically to reduce image noise, and [NR] appears on the screen. If you select slow shutter speeds, it takes time to process the data.

Program Auto

Allows you to shoot with the exposure adjusted automatically (both the shutter speed and the aperture value). Also you can select various settings using the menu.

(Program Auto).

You can enlarge the image when shooting. The cameras optical zoom function can enlarge images up to 10.
1 Turn the W/T (zoom) lever.
Turn the W/T (zoom) lever to (T) to zoom in, and to (W) to zoom out.
Turn the W/T (zoom) lever lightly for a slower zoom. Move it further for a faster zoom. When the zoom scale exceeds 10, see page 86.

T side

W side
Zoom is fixed to the W side when shooting in iSweep Panorama mode. The operating sound of the lens is recorded when the zoom function operates while shooting a movie.
DISP (Screen Display Settings)
1 Press DISP (Screen Display Settings) on the control button. 2 Select the desired mode with the control button.
(Bright + Image Only) Sets screen brighter and displays only images.

(Bright + Exposure Data)

Sets screen brighter and displays the information. Displays a recorded image. A histogram is also displayed. Sets screen brighter and displays the information.

(Bright)

(Normal)
Sets screen to standard brightness and displays the information.
If you view images in bright outside light, adjust the screen brightness up. However, the battery power may decrease faster under such condition.

Histogram

A histogram is a graph showing the brightness of an image. The graph display indicates a bright image when skewed to the right side, and a dark image when skewed to the left side.

A Number of pixels B Brightness A

Dark Bright

1 Press DISP (Screen Display Settings) on the control button, then select [Bright + Exposure Data].
The histogram also appears when playing back a single image, but you cannot adjust the exposure. The histogram does not appear when: Recording movies Playing back movies Viewing vertical orientation images Rotating still images Shooting with iSweep Panorama Viewing images shot with iSweep Panorama When [Display Burst Group] is set to [Display Main Image Only] A large difference in the histogram displayed during shooting and playback may occur when: The flash strobes. The shutter speed is slow or fast. The histogram may not appear for images recorded using other cameras.
1 Press (Flash) on the control button. 2 Select the desired mode with the control button.
(Auto) (On) (Slow Synchro) (Off) Notes
The flash strobes twice. The first flash adjusts the light quantity. While charging the flash, is displayed. You cannot use the flash during burst or bracket. In Intelligent Auto Adjustment mode, Easy Shooting mode, you can select only [Auto] or [Off]. In Backlight Correction HDR mode or Manual Exposure Shooting mode, only [On] or [Slow Synchro] can be selected. Flash is set to [Off] in the following modes: In Anti Motion Blur mode In Hand-held Twilight mode In iSweep Panorama mode
Flash automatically operates in dark locations or when there is backlight. Flash always operates. Flash always operates. The shutter speed is slow in a dark place to clearly shoot the background that is out of flash light. Flash does not operate.
zWhen the White circular spots appears in flash

photos

This is caused by particles (dust, pollen, etc.) floating close to the lens. When they are accentuated by the cameras flash, they appear as white circular spots.
Camera Subject Particles (dust, pollen, etc.) in the air
How can the White circular spots be reduced?
Light the room and shoot the subject without a flash. Select (High Sensitivity) mode in Scene Selection. ([Off] is automatically selected.)

(All but this image)

Deletes burst group images other than the selected image in Display Burst Group mode. Press [OK] t z after step 2. Deletes all images in the selected burst group at once. Press [OK] t z after step 2. Deletes the currently displayed image in single-image mode. Allows you to select and delete multiple images. Do as the following after step 2. 1Select an image then press z. Repeat the above step until there are no more images to be deleted. Select an image with a mark again to release the mark. 2MENU t [OK] t z
(All In This Group) (This Image) (Multiple Images)
(All in Date Range) (All in This Folder) (All AVCHD files) Notes
Deletes all images in the selected date range or folder, or all AVCHD movies at once. Press [OK] t z after step 2.
In Easy Viewing mode, you can select between [1 image] or [All]. When the internal memory is used to record images, View Mode is set to Folder View and still images and movies are displayed in the same folder.

Protect

Protects recorded images against accidental erasure. The mark is displayed for registered images.
(This Image) (Multiple Images)
(Playback) button to switch to playback mode. (Protect) t desired mode t z on the control button
Protects the currently displayed image in single-image mode. You can select and protect multiple images. Do as the following after step 2. 1Select an image then press z. Repeat the above step until there are no more images to be protected. Select an image with a mark to release the mark. 2MENU t [OK] t z
When the internal memory is used to record images, View Mode is set to Folder View and still images and movies are displayed in the same folder.
zTo cancel the protection
Select the image for which you want to cancel protection, and unlock it by pressing z on the control button as the same procedure to protect it. The indicator disappears, and the protection is released.
DPOF (Digital Print Order Format) is a function that allows you to specify the images of the memory card that you want to print out later. The (Print order) mark is displayed for registered images.
(Playback) button to switch to playback mode. t desired mode t z on the control button
Orders printing the currently displayed image in single-image mode. You can select and order printing multiple images. Do as the following after step 2. 1Select an image then press z. Repeat the above step until there are no more images to be printed. Select an image with a mark to release the mark. 2MENU t [OK] t z
The (Print order) mark cannot be added to movies or to images in the internal memory. You can add a (Print order) mark to a maximum 999 images.

zClearing the DPOF mark

zRestoring the music preset at the factory to the

camera

You can use Music Transfer in the CD-ROM (supplied) to reset music files to the preset ones. 1Execute [Download Music] and make a USB connection between the camera and a computer. 2Start Music Transfer, then restore the default music.
For details on using Music Transfer, see the help in Music Transfer.

Power Save

Sets the time until the screen darkens, and the camera turns off. If you do not operate the camera running on a battery pack for a certain amount of time, the brightness level on the LCD screen becomes dark, and then the camera automatically turns off to prevent wearing down the battery pack (Auto Power off).
1 MENU t (Settings) t (Main Settings) t [Power Save] t desired mode t z on the control button
Stamina Standard Off The LCD screen darkens after about 30 seconds of no operation. The camera turns off after another 30 seconds of no operation. The LCD screen darkens after 1 minute of no operation. The camera turns off after another 1 minute of no operation.
The LCD screen does not darken and the camera does not turn off automatically.
The built-in GPS and direction sensor of this camera acquire the information on location or the shooting direction, and record it on images. Using the supplied software PMB, you can import photos and movies recorded with location and shooting direction information to a computer and enjoy viewing them with a map which shows their shooting location. See PMB Help for details.
1 MENU t (Settings) t (Main Settings) t [GPS setting] t desired mode t z on the control button
On Off GPS direction sensor is activated. GPS direction sensor is inactivated. If you do not record the location and direction information, set the GPS setting.
The shooting direction is not recorded when shooting movies. The location and direction information is not recorded when the movie is recorded on the internal memory. During take off and landing of an airplane, turn off the camera, as you will be instructed to do by the onboard announcement. Use GPS in accordance with the regulations of the place or situation. It may take from several tens of seconds to several minutes to acquire the location information when you use the GPS for the first time or use it again after long intervals. Triangulating time can be shortened by taking in GPS assist data (page 93). The information on the shooting direction acquired by this camera is based on magnetic north (the direction a compass needle points). If the camera is in close proximity to a magnetic source or a metal, an error may arise in the direction sensor. Keep the camera away from a magnetic source or a metal, if at all possible. The correct shooting direction may not be recorded or displayed in the following cases: Near a building, a footbridge, an iron bridge, a vehicle, an iron tower Near electric apparatus, such as a television, speaker, refrigerator, mobile phone, headphones Near a steel desk or steel chair, etc. Direction information will become unstable if this camera is pointed upwards. When an error arises in the direction sensor, perform [Adjust Compass] (page 106).

Change REC.Folder

Changes the folder in the memory card that is currently used for recording images.
1 MENU t (Settings) t REC.Folder] 3 [OK] t z
(Memory Card Tool) t [Change
2 Select a folder with b/B on the control button.
This item is not displayed when the internal memory is used to record images. The following folder cannot be selected as a recording folder. 100 folder A folder with a number that has only either sssMSDCF or sssANV01. You cannot move recorded images to another folder.

Delete REC.Folder

Deletes a folder for recording images in the memory card.
(Memory Card Tool) t [Delete
This item is not displayed when the internal memory is used to record images. If you delete the folder set as the recording folder using [Delete REC.Folder], the folder that has the largest folder number is selected as the next recording folder. You can delete only empty folders. If a folder contains images, or files that cannot be played back by the camera, first delete these images and files, and then delete the folder.
Copies all images in the internal memory to a memory card.
1 Insert a memory card with sufficient free capacity into the camera. 2 MENU t (Settings) t t z on the control button
Use a fully charged battery pack. If you attempt to copy image files using a battery pack with little remaining charge, the battery pack may run out, causing copying to fail or possibly corrupting the data. Images cannot be copied individually. The original images in the internal memory are retained even after copying. To delete the contents of the internal memory, remove the memory card after copying, then format the internal memory ([Format] in [Internal Memory Tool]). A new folder is created on the memory card and all the data will be copied to it. You cannot choose a specific folder and copy images to it.
(Memory Card Tool) t [Copy] t [OK]

File Number

Selects the method used to assign file numbers to images.
1 MENU t (Settings) t (Memory Card Tool) or (Internal Memory Tool) t [File Number] t desired mode t z on the control button
Series Assigns numbers to files in sequence even if the recording folder or the memory card is changed. (When the replaced memory card contains a file with a number higher than the last assigned number, a number one higher than the largest number is assigned.) Starts from 0001 each time the folder is changed. (When the recording folder contains a file, a number one higher than the largest number is assigned.)

Area Setting

Adjusts the time to the local time of a selected area.
1 MENU t (Settings) t (Clock Settings) t [Area Setting] t desired setting t z on the control button

Viewing an image on a High Definition (HD) TV
You can view high definition images on a High Definition (HD) TV by connecting the camera to a High Definition (HD) TV with an HDMI cable (sold separately) or an HD Output Adaptor Cable (sold separately). Use a Type2c-compliant HD Output Adaptor Cable (sold separately). Refer also to the operating instructions supplied with the TV.
1 Turn off the camera and the TV. 2 Connect the camera to the TV with an HDMI cable (sold separately) or an HD Output Adaptor Cable (sold separately).
Images shot in [VGA] image size cannot be played back in HD format. When shooting movies in the condition with the camera and a TV connected using an HDMI cable (sold separately) or an HD Output Adaptor Cable (sold separately), the image being shot is not displayed in the TV side. When output to TV, Easy Viewing mode is invalid.

zOn PhotoTV HD

This camera is compatible with the PhotoTV HD standard. By connecting Sony PhotoTV HD-compatible devices using an HDMI cable (sold separately) or an HD Output Adaptor Cable (sold separately), a whole new world of photos can be comfortably enjoyed in breathtaking Full HD quality.
PhotoTV HD allows for a highly-detailed, photo-like expression of subtle textures and colors. The settings are also required to be made on the TV. For playing movies, set the display setting of your TV to Video for optimal image quality. For details, refer to the operating instruction of the TV.
Viewing an image by connecting the camera to a High Definition (HD) TV with an HDMI cable (sold separately)
Connect the camera to a High Definition (HD) TV which has an HDMI terminal with an HDMI cable (sold separately).
1 Attach an HDMI adaptor (supplied) to an HDMI Cable (sold separately). 2 Connect the camera to the TV with the HDMI Cable.
HDMI terminal 1 To the HDMI terminal
HDMI adaptor 2 To the multi connector HDMI Cable
Set [HDMI Resolution] to [Auto] or [1080i] in MENU t (Settings) t (Main Settings). [Beep] is fixed to [Shutter]. Do not connect the device output terminal to the output terminal of other devices. The images and sounds will not be output. Also, this may result in malfunction. Some devices may not work properly. Use an HDMI cable with the HDMI logo mark. Recording may stop automatically after a while to protect the camera when shooting movies with the camera and a TV connected using an HDMI Cable (sold separately).

The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically to protect the camera. In this case, a message is displayed on the LCD screen before the power turns off. When [Power Save] is set to [Stamina] or [Standard], if you do not operate the camera for a certain period of time while the power is on, the camera turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The remaining charge indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location. A discrepancy arose between the remaining charge indicator and the actual remaining battery charge. Fully discharge the battery pack once, then charge it to correct the indication. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.
Cannot charge the battery pack.
You cannot charge the battery pack using the AC Adaptor (sold separately). Use the battery charger to charge the battery.
The CHARGE lamp flashes while charging the battery.
Remove and reinsert the battery pack, making sure it is installed correctly. The temperature may be inappropriate for charging. Try charging the battery pack again within the proper charging temperature range (10 C to 30 C (50 F to 86 F)). Refer to page 153 for details.
Shooting still images/movies

Cannot record images.

If images are recorded on the internal memory even when a memory card is inserted into the camera, make sure that the memory card is fully inserted into the camera. Check the free capacity of the internal memory or memory card. If it is full, do one of the following: Delete unnecessary images (page 43). Change the memory card. You cannot record images while charging the flash. For recording movies, it is recommended that you use a memory card of 1 GB or larger. Set [Demo Mode] to [Off] (page 94).
Smile Shutter function does not work.

The date and time are not displayed on the LCD screen.
While shooting, the date and time are not displayed. They are displayed only during playback.
Cannot insert dates on images.
This camera does not have a feature for superimposing dates on images. By using PMB, you can print or save images with the date (page 123).
The F value and shutter speed flash when you press and hold the shutter button halfway down.
The exposure is incorrect. Correct the exposure (page 55).
The image colors are not correct.
Adjust the White Balance (page 58).
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] to [Auto] or [On] (page 88). Shoot the subject at a distance closer than the flash range using the flash. Light the room and shoot the subject. Retouch the image using [Retouch] t [Red Eye Correction] in viewing menu (page 77), or correct using PMB.
Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded.
Cannot shoot images in succession.
The internal memory or memory card is full. Delete unnecessary images (page 43). The battery level is low. Insert charged battery pack.
The same image is shot several times.
Set [Burst Settings] to [Single] (page 52). Set [Bracket Settings] to [Off] (page 54). [Scene Recognition] is set to [Advanced] (page 63).

Viewing images

Cannot play back images.
Make sure that the memory card is fully inserted into the camera. The folder/file name has been changed on your computer. No guarantees are made for playing back, on this camera, files containing images which were processed on a computer or images which were shot using other cameras. The camera is in USB mode. Delete the USB connection (page 126). Use PMB to play images stored on a PC with this camera.
The date and time are not displayed.
The screen display is set to display images only. Press the DISP (Screen Display Settings) button to display information (page 34).
Left and right sides of the screen are shown in black.
[Auto Orientation] is set to [On] (page 87).
Cannot display images in index mode.
Cancel the Easy Viewing mode if activated.
Cannot hear music during slideshow.
Transfer music files to the camera with Music Transfer (pages 123, 124). Confirm that the volume setting and slideshow setting are correct (page 70). Slideshow is played back with [Continuous Playback]. Select [Slideshow with music] and play back.
The image does not appear on the TV.

Cannot print images.

Check that the camera and the printer are properly connected using the cable for multi-use terminal. Turn on the printer. For details, refer to the operating instructions supplied with the printer. If you select [Exit] during printing, images may not be printed. Disconnect and connect the cable for multi-use terminal again. If you still cannot print your images, disconnect the cable for multi-use terminal, turn the printer off and then on, then connect the cable for multi-use terminal again. Movies cannot be printed. Images shot using other cameras, or images modified with a computer may not be printed. Panoramic images may not be printed depending on the printer or may be printed in cut off panoramic image.

Printing is canceled.

Confirm you did not disconnect the cable for multi-use terminal while the Connecting) mark was displayed. (PictBridge
Cannot insert the date or print images in the index mode.
The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not. The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer.
---- -- -- is printed on the date-inserted part of the image.
The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off] and print the image again (page 133).
Cannot print the image at the size selected.
When you use paper of a different size after connecting the printer to the camera, disconnect and then reconnect the cable for multi-use terminal. The print setting of the camera differs from that of the printer. Change the setting of either the camera (page 133) or the printer. Consult the printer manufacturer as to whether the printer can provide the desired size.
Cannot operate the camera after cancelling printing.
Wait for a while as the printer is carrying out the cancellation. It may take some time depending on the printer.

The lens gets fogged.

Moisture condensation has occurred. Turn off the camera and leave it for about an hour before using it.
The camera turns off with the lens portion extended.
The battery pack is discharged. Replace it with a charged battery pack, then turn the camera on again. Do not attempt to force the lens that has stopped moving.
The camera becomes warm when you use it for a long time.

Press Release

London 16th August 2010
Five of the Best go to Sony: 2010-2011 EISA Awards
3D innovation acclaimed by EISA judges as Sony scoops five Best Product Awards for BRAVIA HX900, NEX-5,
Cyber-shot HX5, Handycam AX2000E and Xplod XAV-70BT
Technological innovation by Sony has once again been recognised by the European Imaging and Sound Association (EISA). This year the EISA judging panel has made five awards to Sony in categories spanning 3D TV, digital imaging and in-car A/V entertainment. EISA Awards 2010-2011 have been made to Sony for these products: European 3DLCD TV (BRAVIA KDL-52HX900*); European Micro System Camera ( NEX-5); European Compact Camera (Cyber-shot DSC-HX5V); European High-end Camcorder (Handycam HDR-AX2000E); and European In-Car A/V Head Unit (Xplod XAV-70BT). As products like the BRAVIA KDL-52HX900 3D TV demonstrate, the creative DNA in Sony transforms advanced technology into immersive new customer experiences. Moreover, other 3D-capable products like the NEX-5 system camera hint at further 3D innovation coming from Sony this year.
Alongside this expansion by Sony of its 3D World, Sonys unmatched A/V expertise is underlined by this years other award winning innovations in digital imaging and incar entertainment. EISA is the largest editorial multimedia organisation in Europe, with a membership of nearly 50 audio, video, photo and mobile electronics magazines drawn from 20 European countries. This years award winners were selected after the deliberations of a judging panel comprising journalists and independent technical experts. The 2010-2011 EISA Awards will be presented by the members of the association in Berlin on the 3rd of September.
-ends* Model name depends on country/region: KDL-HX900 (with terrestrial and cable HD tuner); KDL-HX903 (with integrated Freeview HD/T2 tuner); KDL-HX905 (with integrated Triple tuner).
Notes to Editors Background to this years EISA AWARD winning products from Sony: 1 BRAVIA KDL-52HX900 (European 3D-LCD TV 2010-2011): The striking Monolithic Design of this top-flight Full HD 3D television complements a wealth of cutting-edge technology by Sony. Intelligent Dynamic LED backlight and Motionflow 400 PRO assure the ultimate Full HD cinematic motion picture experience. The EISA Judging Panel commented: The Sony KDL-52HX900 delivers tremendous video quality and hyper-realistic results with 2D and 3D sources. Sonys magic touch is clearly visible in the huge contrast ratio, top-class movement compensation, the superb BRAVIA Engine 3, and the most efficient Direct-LED Backlight yet. Even standard 2D sources may be watched in thrilling 3D due to Sonys conversion process. The Sony KDL-52HX900 is much more than a TV: its an amazing hub for all sources and is even equipped with a full Wi-Fi internet browser. This piece of modern art from Sony combines the beauty of a unique design with a maelstrom of technologies that bring the excitement of 2D and 3D cinema experiences to your living room.
2 NEX-5 (European Micro System Camera 2010-2011): Equally appealing to photo enthusiasts and family shooters, this beautifully styled camera offers the limitless creative benefits of interchangeable lenses. Now DSLR-style picture quality plus Full HD video and 3D shooting are made uniquely easy to use. The EISA Judging Panel commented: Although the Sony NEX-5 is the smallest system camera in the world, by using a large APS-C CMOS image sensor it is still able to deliver excellent image quality. The camera is aimed at compact camera users and beginners who want to improve their skills, so Sony has made the user interface simple and straightforward. The extra-large, hinged, LCD screen makes viewing captured still images and Full HD videos a pleasure. Already equipped with Sonys Sweep Panorama, this will be the first camera to offer a 3D Sweep Panorama mode as well.
3 Cyber-shot DSC-HX5V (European Compact camera 2010-2011): A perfect travel partner, this compact camera teams high-quality imaging and responsive shooting with a generous 10x optical zoom range and on-board GPS. HD 1080i video and Sweep Panorama add to an exhaustive feature list. The EISA Judging Panel commented: If you are looking for a compact camera that packs a powerful zoom but still fits the pocket, the Sony Cyber-shot DSC-HX5V should be at the top of your list. With its 25-250mm 10x zoom lens and features such as GPS, compass, Intelligent Sweep Panorama, long-lasting battery, 10fps shooting and Full HD-quality video recording, it is an ideal companion for travel as well as everyday events. Using Sonys Exmor R CMOS sensor the camera is able to work well in low-light conditions, producing images with very little noise.

4 Handycam HDR-AX2000E (European high-end camcorder 2010-2011): This range-leading camcorder is packed with prostyle controls and advanced features. Superlative Full HD picture quality is assured by the advanced 3ClearVid CMOS Sensor and G Lens by Sony with powerful 20x optical zoom. The EISA Judging Panel commented: Never before has an advanced consumer camcorder been so similar to its professional counterpart. The HDR-AX2000E combines a complete range of easy to use manual functions with pro-style XLR connectors and a phantom power supply for external microphones. The lens is a 20X wide angle zoom and the three CMOS sensors deliver stunning pictures with great detail, even under extremely low light conditions. A hi-res viewfinder and touch-screen control combine with the convenience of SD and Memory stick recording to offer the enthusiasts the opportunity to make professional quality video at a price he/she can afford.
5 Xplod XAV-70BT (European In-Car A/V Head Unit 2010-2011): The front panel of this feature-packed head unit is dominated by an ultra-bright WVGA touchscreen. Offering five times the resolution of mainstream QVGA A/V centre displays, its an unmatched way to enjoy DVDs or video from a connected media player. The EISA Judging Panel commented: Making in-car multimedia most enjoyable is what Sonys XAV-70BT is designed for. Its 7-screen provides lively pictures. To yield the best sound, signal paths and power supply are completely separated for sound and imaging a true high quality design. Exclusive features like the ZAPPIN function make it easy to find the right song while SensMe software is able to analyse the musics style and mood in order to play a tailored list. A clearly arranged user interface makes all the functionality easily usable No more trading comfort for performance. This is the difference.
Product images are available on www.sony-europe.com/presscenter (section Press Releases or Media Library)
About Sony: Sony is a leading global innovator of audio, video, communications and information technology products for both the consumer and professional markets. Sony is renowned for its audio-visual products, such as the BRAVIA LCD high-definition television, Cyber-shot digital camera, Handycam camcorder, (pronounced Alpha) digital SLR camera, and Walkman MP3 player as well as its VAIO personal computers and high-definition (HD) professional broadcast equipment, highlighted by the XDCAM HD. Offering a complete end-to-end HD value chain and with its electronics, music, pictures, game and online businesses, Sony is one of the worlds leading digital entertainment brands, employing approximately 170,000 people worldwide. Through its long-term football partnerships as an official sponsor of the UEFA Champions League until 2012, Official FIFA Partner until 2014 and global sponsor of the FIFA World Cup in 2010 and 2014, Sony is inspiring a sense of excitement for the millions of football fans around the world. For more information on Sony Europe, please visit http://www.sony-europe.com and http://www.sony-europe.com/presscenter Sony, WALKMAN, VAIO, Cyber-shot, Handycam, , BRAVIA, Xplod and XDCAM are registered trademarks or trademarks of Sony Corporation. All other trademarks or registered trademarks are the property of their respective owners