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Sony KDL-40P5650 Annexe 1
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Using MENU Functions
Navigating through menus...21 Settings....22
Installing the Accessories (Wall-Mount Bracket)..30 Specifications....33 Troubleshooting....35
: for digital channels only
Before operating the TV, please read Safety Information 9. Retain this manual for future reference.
Start-up Guide 1: Checking the accessories
Remote RM-ED017 (1) Mains lead (Type C-6) (1) (except for 37/32/26 inches) Size AA batteries (R6 type) (2) Stand (1) Screws for stand (4)
2: Attaching the stand
Follow the assembling steps required to place on a TV stand.
Open the carton box and take out the stand and the screws. Place the TV set on the stand. Take care not to interfere with cables.
To insert batteries into the remote
Push and slide to open.
Observe the correct polarity when inserting batteries. Do not use different types of batteries together or mix old and new batteries. Dispose of batteries in an environmentally friendly way. Certain regions may regulate disposal of batteries. Please consult your local authority. Handle the remote with care. Do not drop or step on it, or spill liquid of any kind onto it. Do not place the remote in a location near a heat source, a place subject to direct sunlight, or a damp room.
Fix the TV to the stand according to the arrow marks that guide the screw holes using the supplied screws.
If using an electric screwdriver, set the tightening torque at approximately 1.5 Nm (15 kgfcm).
3: Connecting an aerial/cable*/VCR/ DVD recorder
* Except for KDL-40/37/32P36xx.
Connecting an aerial/cable*/VCR/DVD recorder with HDMI
This product has been tested and found to compliant with the limits set out in the EMC Directive for using connection cables not longer than 3 meters (9.8 feet).
Connecting an aerial/cable* only
Terrestrial signal or cable* Coaxial cable HDMI cable
Terrestrial signal or cable*
Connecting an aerial/cable*/VCR/DVD recorder with SCART
4: Preventing the TV from toppling over
Some cable providers do not support Quick Scan. If no channels are detected using Quick Scan, perform Full Scan.
Install and use the TV set in accordance with the instructions below in order to avoid any risk of fire, electrical shock or damage and/or injuries.
Leave space around the TV set as shown below. It is strongly recommended that you use a Sony wall-mount bracket in order to provide adequate air-circulation.
dust and it picks up moisture, its insulation may deteriorate, which could result in a fire.
Do not use the supplied mains lead on any other equipment. Do not pinch, bend, or twist the mains lead excessively. The core conductors may be exposed or broken. Do not modify the mains lead. Do not put anything heavy on the mains lead. Do not pull on the mains lead itself when disconnecting the mains lead. Do not connect too many appliances to the same mains socket. Do not use a poor fitting mains socket.
Installed on the wall
30 cm 10 cm 10 cm
The TV set should be installed near an easily accessible mains socket. Place the TV set on a stable, level surface. Only qualified service personnel should carry out wall installations. For safety reasons, it is strongly recommended that you use Sony accessories, including: Wall-mount bracket SU-WL500 (KDL-40P36/P56/S56xx, KDL37P36/P56/S56xx, KDL-32P35/ P36/P55/P56/S55/S56xx) Wall-mount bracket SU-WL100 (KDL-26P55/S55xx) Be sure to use the screws supplied with the Wall-mount bracket when attaching the mounting hooks to the TV set. The supplied screws are designed so that they are 8 mm to 12 mm in length when measured from the attaching surface of the mounting hook. The diameter and length of the screws differ depending on the Wall-mount bracket model. Use of screws other than those supplied may result in internal damage to the TV set or cause it to fall, etc. 8 mm - 12 mm 10 cm Leave at least this space around the set.
Installed with stand
30 cm 10 cm 10 cm 6 cm
Do not install/use the TV set in locations, environments or situations such as those listed below, or the TV set may malfunction and cause a fire, electrical shock, damage and/or injuries.
Leave at least this space around the set. To ensure proper ventilation and prevent the collection of dirt or dust: Do not lay the TV set flat, install upside down, backwards, or sideways. Do not place the TV set on a shelf, rug, bed or in a closet. Do not cover the TV set with a cloth, such as curtains, or items such as newspapers, etc. Do not install the TV set as shown below. Air circulation is blocked.
Outdoors (in direct sunlight), at the seashore, on a ship or other vessel, inside a vehicle, in medical institutions, unstable locations, near water, rain, moisture or smoke.
To prevent the spread of fire, keep candles or other open flames away from this product at all time. Places that are hot, humid, or excessively dusty; where insects may enter; where it might be exposed to mechanical vibration, near flammable objects (candles, etc). The TV set shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the TV.
Screw (supplied with the Wall-mount bracket) Mounting Hook Hook attachment on rear of TV set
Wall Wall Do not use when your hands are wet, with the cabinet removed, or with attachments not recommended by the manufacturer. Disconnect the TV set from mains socket and aerial during lightning storms.
Before transporting the TV set, disconnect all cables. Two or three people are needed to transport a large TV set. When transporting the TV set by hand, hold it as shown on the right. Do not put stress on the LCD panel. When lifting or moving the TV set, hold it firmly from the bottom. When transporting the TV set, do not subject it to jolts or excessive vibration. When transporting the TV set for repairs or when moving, pack it using the original carton and packing material.
Broken pieces: Mains lead
Handle the mains lead and socket as follows in order to avoid any risk of fire, electrical shock or damage and/or injuries: Use only mains leads supplied by Sony, not other suppliers. Insert the plug fully into the mains socket. Operate the TV set on a 220240 V AC supply only. When wiring cables, be sure to unplug the mains lead for your safety and take care not to catch your feet on the cables. Disconnect the mains lead from the mains socket before working on or moving the TV set. Keep the mains lead away from heat sources. Unplug the mains plug and clean it regularly. If the plug is covered with Do not throw anything at the TV set. The screen glass may break by the impact and cause serious injury. If the surface of the TV set cracks, do not touch it until you have unplugged the mains lead. Otherwise electric shock may result.
When not in use
If you will not be using the TV set for several days, the TV set should be disconnected from the mains for environmental and safety reasons. As the TV set is not disconnected from the mains when the TV set is just turned off, pull the plug from the mains to disconnect the TV set completely. However, some TV sets may have features that require the TV set to be left in standby to work correctly.
Never cover the ventilation holes or insert anything in the cabinet.
Do not allow children to climb on the TV set. Keep small accessories out of the reach of children, so that they are not mistakenly swallowed.
If the following problems occur.
Turn off the TV set and unplug the mains lead immediately if any of the following problems occur. Ask your dealer or Sony service centre to have it checked by qualified service personnel.
slightly moistened with a diluted mild detergent solution. Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with rubber or vinyl materials may result in damage to the screen surface and cabinet material. Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. When adjusting the angle of the TV set, move it slowly so as to prevent the TV set from moving or slipping off from its table stand.
Disposal of waste batteries (applicable in the European Union and other European countries with separate collection systems)
This symbol on the battery or on the packaging indicates that the battery provided with this product shall not be treated as household waste. On certain batteries this symbol might be used in combination with a chemical symbol. The chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than 0.0005% mercury or 0.004% lead. By ensuring these batteries are disposed of correctly, you will help prevent potentially negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of the battery. The recycling of the materials will help to conserve natural resources. In case of products that for safety, performance or data integrity reasons require a permanent connection with an incorporated battery, this battery should be replaced by qualified service staff only. To ensure that the battery will be treated properly, hand over the product at end-of-life to the applicable collection point for the recycling of electrical and electronic equipment. For all other batteries, please view the section on how to remove the battery from the product safely. Hand the battery over to the applicable collection point for the recycling of waste batteries. For more detailed information about recycling of this product or battery, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
Keep optional components or any equipment emitting electromagnetic radiation away from the TV set. Otherwise picture distortion and/or noisy sound may occur.
Mains lead is damaged. Poor fitting of mains socket. TV set is damaged by being dropped, hit or having something thrown at it. Any liquid or solid object falls through openings in the cabinet.
Observe the correct polarity when inserting batteries. Do not use different types of batteries together or mix old and new batteries. Dispose of batteries in an environmentally friendly way. Certain regions may regulate the disposal of batteries. Please consult your local authority. Handle the remote with care. Do not drop or step on it, or spill liquid of any kind onto it. Do not place the remote in a location near a heat source, a place subject to direct sunlight, or a damp room.
Viewing the TV
View the TV in moderate light, as viewing the TV in poor light or during long period of time, strains your eyes. When using headphones, adjust the volume so as to avoid excessive levels, as hearing damage may result.
Although the LCD screen is made with high-precision technology and 99.99% or more of the pixels are effective, black dots may appear or bright points of light (red, blue, or green) may appear constantly on the LCD screen. This is a structural property of the LCD screen and is not a malfunction. Do not push or scratch the front filter, or place objects on top of this TV set. The image may be uneven or the LCD screen may be damaged. If this TV set is used in a cold place, a smear may occur in the picture or the picture may become dark. This does not indicate a failure. These phenomena disappear as the temperature rises. Ghosting may occur when still pictures are displayed continuously. It may disappear after a few moments. The screen and cabinet get warm when this TV set is in use. This is not a malfunction. The LCD screen contains a small amount of liquid crystal. Some fluorescent tubes used in this TV set also contain mercury. Follow your local ordinances and regulations for disposal.
Disposal of the TV set
Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product.
Handling and cleaning the screen surface/cabinet of the TV set
Be sure to unplug the mains lead connected to the TV set from mains socket before cleaning. To avoid material degradation or screen coating degradation, observe the following precautions. To remove dust from the screen surface/ cabinet, wipe gently with a soft cloth. If dust is persistent, wipe with a soft cloth
Overview of the remote
1 "/1 TV standby
Turns the TV on and off from standby mode. Press to change the dual sound mode (page 23).
2 AUDIO 3 SCENE Scene Select (page 14) 4 Coloured buttons (page 14, 16) 5 / Info/Text reveal
In digital mode: Displays brief details of the programme currently being watched. In analogue mode: Displays information such as current channel number and screen format. In Text mode (page 14): Reveals hidden information (e.g. answers to a quiz).
Enables you to access various viewing options and change/make adjustments according to the source and screen format.
7 TOOLS (page 14, 19)
8 MENU (page 21) 9 Number buttons
In TV mode: Selects channels. For channel numbers 10 and above, press the second and third digit in quick succession. In Text mode: Enters the three digit page number to select the page.
Digital Favourite list
Press to display the Digital Favourite list that you have specified (page 16).
Returns to the previous channel watched.
qs PROG +/-/
In TV mode: Selects the next (+) or previous (-) channel. In Text mode (page 14): Selects the next ( ) or previous (
qd 2 +/- Volume qf % Mute the sound qg / Text (page 14) qh RETURN /
Returns to the previous screen of any displayed menu.
qj GUIDE /
EPG (Digital Electronic Programme Guide) (page 15)
qk ANALOG Analogue mode (page 13) ql DIGITAL Digital mode (page 13) w; wa Screen mode (page 14) Input select
Selects the input source from equipment connected to the TV sockets (page 18).
z The number 5, PROG + and AUDIO buttons have tactile dots. Use the tactile dots as references when operating the TV.
Overview of the TV buttons and indicators
Turns the TV on or off. ~
To disconnect the TV completely, pull the plug from the mains. When you turn on the TV, the power indicator lights in green.
2 PROG +/-/
In TV mode: Selects the next (+) or previous (-) channel. In TV menu: Moves through the options up ( ) or down ( ).
In TV mode: Increases (+) or decreases (-) the volume. In TV menu: Moves through the options right ( ) or left ( ).
Input select / OK
In TV mode: Selects the input source from equipment connected to the TV sockets (page 18). In TV menu: Selects the menu or option, and confirms the setting.
Receives IR signals from the remote. Do not put anything over the sensor, as its function may be affected.
6 Remote control sensor
Picture Off / Sleep Timer indicator
Lights up in green when the picture is switched off (page 24). Lights up in orange when the sleep timer is set (page 24).
Standby indicator 9 " Power indicator
Lights up in red when the TV is in standby mode. Lights up in green when the TV is turned on.
Make sure that the TV is completely turned off before unplugging the mains lead. Unplugging the mains lead while the TV is turned on may cause the indicator to remain lit or may cause the TV to malfunction.
Watching TV Watching TV
Press 1 on the side of the TV to turn on the TV.
When the TV is in standby mode (the 1 (standby) indicator on the TV front panel is red), press "/1 on the remote to turn on the TV.
Press DIGITAL to switch to digital mode, or ANALOG to switch to analogue mode.
The channels available vary depending on the mode.
Press the number buttons or PROG +/- to select a TV channel.
To select channel numbers 10 and above using the number buttons, press the second and third digits in quick succession. To select a digital channel using the Digital Electronic Programme Guide (EPG), see page 15. In digital mode An information banner appears briefly. The following icons may be indicated on the banner.
Enter Programme number
The Favourite feature allows you to specify up to four lists of your favourite programmes.
In digital mode, press
Perform the desired operation as shown in the following table or displayed on the screen.
Digital Favourite list
Create your Favourite list for the first time
Do this 1 Press to select Yes. 2 Press the yellow button to select the Favourite list. 3 Press F/f/G/g to select the channel you want to add, then press.
Channels that are stored in the Favourite list are indicated by a symbol.
4 Press RETURN to finish setting up.
Watch a channel
1 Press the yellow button to navigate through your Favourite lists. 2 Press F/f to select the channel, then press. Press RETURN. 1 Press the blue button. 2 Press the yellow button to select the Favourite list you want to edit. 3 Press F/f/G/g to select the channel you want to add or remove, then press. 1 Press the blue button. 2 Press the yellow button to select the Favourite list you want to edit. 3 Press the blue button. 4 Press G/g to select Yes, then press to confirm.
Turn off the Favourite list Add or remove channels in the currently edited Favourite list
Remove all channels from the current Favourite list
Using Optional Equipment Connecting optional equipment
You can connect a wide range of optional equipment to your TV. Connecting cables are not supplied.
Hi-Fi audio equipment DVD player with component output
DVD player PC (HDMI output) Blu-ray disc player Digital video camera
H Hi-Fi audio D
equipment with optical audio input
Video game equipment DVD player Decoder
J camera/USB storage E
DVD recorder VCR Decoder
I CAM card
PC Digital video camera/Digital
PC/Digital video camera Video game DVC camcorder
Viewing pictures from connected equipment
Turn on the connected equipment, then perform one of the following operation.
For an auto-tuned VCR page 7 In analogue mode, press PROG +/-, or the number buttons, to select the video channel. For other connected equipment Press to display the connected equipment list. Press F/f to select the desired input source, then press. (The highlighted item is selected if two seconds pass without any operation after pressing F/ f.) For a USB device See page 19.
Symbol on the Description screen
To see the equipment connected to J. To view photographs or listen to the music on USB storage media connected to the TV. To see the equipment connected to L. When connecting mono equipment, connect to the AV3 L socket.
Be sure to use only an authorised HDMI cable bearing the HDMI logo. We recommend that you use a Sony HDMI cable. When HDMI control compatible equipment is connected, communication with the connected equipment is supported. Refer to page 19 to set up this communication.
Display Mode (only in PC mode)
Backlight Contrast Brightness Colour Hue
Sharpens or softens the picture.
Adjusts the whiteness of the picture. Cool: Gives the white colours a blue tint. Neutral: Gives the white colours a neutral tint. Warm: Gives the white colours a red tint.
z Warm can not be selected when you set Picture Mode to Vivid.
Reduces the picture noise (snowy picture) in a weak broadcast signal. High/Medium/Low: Modifies the effect of the noise reduction. Off: Turns off the Noise Reduction feature. Customizes the Picture function in more detail. When you set Picture Mode to Cinema or Standard, you can set/change these settings. MPEG Noise Reduction: Reduces the picture noise in MPEG-compressed video. Live Colour: Makes colours more vivid.
Resets all Picture Adjustment settings except Picture Mode and Display Mode (only in PC mode) to the factory settings.
Brightness, Colour, Hue and Sharpness are not available when Picture Mode is set to Vivid or when Display Mode is set to Text. Noise Reduction is not available when Picture Mode is set to Photo or when Display Mode is set to Text or Photo. Advanced Settings is not available when Picture Mode is set to Vivid or Photo or when Display Mode is set to Text or Photo.
Selects the sound mode. Dynamic: Intensifies clarity and sound presence for better intelligibility and musical realism. Standard: Enhances clarity, detail, and sound presence. Clear Voice: Makes voice sound clearer. Selects the surround mode. Surround: For surround sound (for stereo programmes only). Simulated Stereo: Adds a surround-like effect to mono programs. Off: For normal stereo or mono reception. Adjusts higher-pitched sounds. Adjusts lower-pitched sounds. Emphasizes left or right speaker balance. Resets all the Sound Adjustment settings to the factory settings. Selects the sound from the speaker for a stereo or bilingual broadcast. Stereo, Mono: For a stereo broadcast. A/B/Mono: For a bilingual broadcast, select A for sound channel 1, B for sound channel 2, or Mono for a mono channel, if available.
z If you select other equipment connected to the TV, set Dual Sound to Stereo, A or B.
Treble Bass Balance Reset Dual Sound
Auto Volume Speaker
Keeps a constant volume level even when volume level gaps occur (e.g., adverts tend to be louder than programmes). Turns on/off the TVs internal speakers. TV Speaker: The TV speakers are turned on in order to listen to the TVs sound through the TV speakers. Audio System: The TV speakers are turned off in order to listen to the TVs sound only through your external audio equipment connected to the audio output sockets. Selects the sound from the connected equipment HDMI 1 (DVI-HDMI) or PC (page 18). Sets an independent volume level to each equipment connected to the TV.
To change the order of the digital channels 3 Press RETURN.
Press g, then press F/f to select the new position for the channel and press G.
When Cable is selected this function may not be available in some countries. (Except for KDL-40/37/32P36xx)
Digital Manual Tuning Tunes the digital channels manually. 1 Press the number button to select the channel number you want to manually tune, then press F/f to tune the channel. 2 When the available channels are found, press to store programmes. Repeat the above procedure to manually tune other channels.
Not available for Cable connection. (Except for KDL-40/37/32P36xx)
Subtitle Set-up Subtitle Setting: When For Hard Of Hearing is selected, some visual aids may also be displayed with the subtitles (if TV channels broadcast such information). Primary Preferred Language: Selects preferred language which subtitles are displayed in. Secondary Preferred Language: Selects secondary preferred language which subtitles are displayed in. Audio Set-up Audio Type: Switches to broadcast for the hearing impaired when For Hard Of Hearing is selected. Primary Preferred Language: Selects the preferred language used for a programme. Some digital channels may broadcast several audio languages for a programme. Secondary Preferred Language: Selects the secondary preferred language used for a programme. Some digital channels may broadcast several audio languages for a programme. Audio Description: Provides audio description (narration) of visual information if TV channels broadcast such information. Mixing Level: Adjusts the TV main audio and Audio Description output levels.
This option is only available when Audio Description is set to On.
Dynamic Range: Compensates for differences in the audio level between different channels (only for Dolby Digital audio).
The effect may not function or may vary depending on the programme regardless of the Dynamic Range setting.
Optical Out: Sets the audio signal that is output from the DIGITAL AUDIO OUT (OPTICAL) jack of the TV. Set to Auto, when connecting equipment compatible with Dolby Digital. Set to PCM, when connecting equipment not compatible with Dolby Digital. MPEG Audio Level: Adjusts the MPEG audio sound level. Downmix Mode: Set the dowmix method of multi-channel to two-channel sound.
Surround: Select to get best surround performance, or while using external products with Pro Logic. Stereo: Select to get a stereo output.
Parental Lock Sets an age restriction for programmes. Any programme that exceeds the age restriction can only be watched after a PIN Code is entered correctly.
Place the TV on the Table-Top Stand, when securing the Mounting Hook. KDL-40P36/P56/S56xx KDL-37P36/P56/S56xx KDL-32P35/P36/P55/P56/S55/S56xx KDL-26P55/S55xx Screw (+PSW4 12) Mounting Hook
Screw (+PSW6 16) Square hole
Sufficient expertise is required for installing this product, especially to determine the strength of the wall for withstanding the TVs weight. Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any damage or injury caused by mishandling or improper installation.
TV installation dimensions table
KDL-40P36/P56/S56xx KDL-37P36/P56/S56xx KDL-32P35/P36/P55/P56/S55/S56xx
Screen centre point KDL-26P55/S55xx
Screen centre point
Unit: cm Display dimensions Model Name A KDL-40P36/P56/S56xx KDL-37P36/P56/S56xx KDL-32P35/P36/P55/P56/S55/S56xx KDL-26P55/S55xx 99.6 92.7 80.6 67.9 B 61.2 57.4 50.7 43.5 Screen centre dimension C 12.17.2 9.8 Length for each mounting angle Angle (0 ) D 43.3 43.2 42.9 31.8 E 15.8 15.6 15.3 15.4 F 33.8 32.4 29.9 25.8 Angle (20 ) G 57.5 54.2 48.5 41.1 H 47.1 46.8 46.6 32.3
Figures in the above table may differ slightly depending on the installation.
The wall that the TV will be installed on should be capable of supporting a weight of at least four times that of the TV. Refer to Specifications (page 33) for its weight.
Screw and Hook locations diagram/table
Model Name KDL-40P36/P56/S56xx KDL-37P36/P56/S56xx KDL-32P35/P36/P55/P56/S55/S56xx KDL-26P55/S55xx d, g d, g e, g Screw location b b c a Hook location
KDL-40P36/P56/S56xx KDL-37P36/P56/S56xx KDL-32P35/P36/P55/P56/S55/S56xx Screw location Hook location a b c
KDL-26P55/S55xx Hook location a b
Model name System Panel System TV System Colour/Video System Channel Coverage Sound Output Input/Output jacks Aerial / / AV1*1 / AV2*2
Approx. 99.6 66.3 25.9 cm Approx. 99.6 61.2 10.9 cm Approx. 19.0 kg Approx. 17.0 kg
Approx. 92.7 62.7 25.9 cm Approx. 92.7 57.4 9.6 cm Approx. 16.5 kg Approx. 14.5 kg
Approx. 80.6 55.7 22.1 cm Approx. 67.9 48.5 22.2 cm
Approx. 80.6 50.7 9.3 Approx. 67.9 43.5 cm 9.3 cm Approx. 13.0 kg Approx. 11.5 kg Approx. 9.5 kg Approx. 8.2 kg
Refer to 1: Checking the accessories on page 4. See Installing the Accessories (Wall-Mount Bracket) on page 30.
AV1 outputs available only for analogue TV. *2 AV2 outputs watching screen (except PC, HDMI, Component). *3 Specified standby power is reached after the TV finishes necessary internal processes. *hours a day and 365 days a year. Design and specifications are subject to change without notice.
PC Input Signal Reference Chart for PC IN Horizontal frequency (kHz)
31.5 37.9 48.4 47.4 47.8 47.75 67.5
VGA SVGA XGA WXGA WXGA WXGA SXGA UXGA HDTV
Horizontal (Pixel) Vertical (Line)
Vertical Standard frequency (Hz)
60 VGA VESA Guidelines VESA Guidelines VESA VESA VESA VESA VESA EIA
This TVs PC input does not support Sync on Green or Composite Sync. This TVs PC input does not support interlaced signals. This TVs PC input supports signals in the above chart with a 60 Hz vertical frequency.
PC Input Signal Reference Chart for HDMI IN 1, 2 and 3 Horizontal frequency (kHz)
31.5 37.9 48.4 47.4 47.8 47.7 64
VGA SVGA XGA WXGA WXGA WXGA SXGA
60 VGA VESA Guidelines VESA Guidelines VESA VESA VESA VESA
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing The self-diagnosis function is activated. Press 1 on the side of the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony service centre. If the red LED flashes 19 times, please switch off the set and remove the faulty USB device. If the red LED flashes 20 times, please switch off the set and remove the faulty CAM device. When it is not flashing 1 Check the items in the tables below. 2 If the problem still persists, have your TV serviced by qualified service personnel.
No sound, but good picture Press 2 + or % (Mute). Check if the Speaker is set to TV Speaker (page 23). When using HDMI input with Super Audio CD or DVDAudio, DIGITAL AUDIO OUT (OPTICAL) may not output audio signals.
The desired channel cannot be selected Switch between digital and analogue mode and select the desired digital/analogue channel. Some channels are blank Scrambled/Subscription only channel. Subscribe to the pay TV service. Channel is used only for data (no picture or sound). Contact the broadcaster for transmission details. Digital channels are not displayed Contact a local installer to find out if digital transmissions are provided in your area. Upgrade to a higher gain aerial.
* Except for KDL-40/37/32P36xx. No picture (screen is dark) and no sound Check the aerial/cable* connection. Connect the TV to the mains, and press 1 on the side of the TV. If the 1 (standby) indicator lights up in red, press "/1. No picture or no menu information from equipment connected to the scart connector Press to display the connected equipment list, then select the desired input. Check the connection between the optional equipment and the TV. Double images or ghosting Check the aerial/cable* connection. Check the aerial location and direction. Only snow and noise appear on the screen Check if the aerial is broken or bent. Check if the aerial has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside). Picture or sound noise when viewing a TV channel Adjust AFT (Automatic Fine Tuning) to obtain better picture reception (page 26). Some tiny black points and/or bright points appear on the screen The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction. No colour on programmes Select Reset (page 23). No colour or irregular colour when viewing a signal from the COMPONENT IN sockets Check the connection of the COMPONENT IN sockets and check if each sockets are firmly seated in their respective sockets.
The TV turns off automatically (the TV enters standby mode) Check if the Sleep Timer (page 24) or Idle TV Standby (page 24) is activated. If no signal is received and no operation is performed in the TV mode for 15 minutes, the TV automatically switches to standby mode. Distorted picture and/or sound Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optical equipment. When installing optional equipment, leave some space between the optional equipment and the TV. Check the aerial/cable connection. Keep the aerial/cable TV cable away from other connecting cables. The remote does not function Replace the batteries. HDMI equipment does not appear on HDMI Device List Check that your equipment is compatible with control for HDMI. If Store Display Mode: On is displayed on the screen Your TV is set to Shop mode. You need to set Home for Location in the Auto Start-up procedure again (page 7). Not all channels are tuned Check support web site for cable provide information. http://support.sony-europe.com/TV/DVBC
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