This label is located on the protective housing of the CD/ DVD unit inside the enclosure.

Caution

The use of optical instruments with this product will increase eye hazard. As the laser beam used in this unit is harmful to eyes, do not attempt to disassemble the cabinet. Refer servicing to qualified personnel only.
NOTICE FOR THE CUSTOMERS IN THE UNITED KINGDOM
A moulded plug complying with BS1363 is fitted to this equipment for your safety and convenience. Should the fuse in the plug supplied need to be replaced, a 5 AMP fuse approved by ASTA or BSI to BS1362, (i.e., marked with 2 or @ mark) must be used. If the plug supplied with this equipment has a detachable fuse cover, be sure to attach the fuse cover after you change the fuse. Never use the plug without the fuse cover. If you should lose the fuse cover, please contact the appropriate PlayStation customer service helpline which can be found within every PlayStation and PlayStation2 format software manual.
Read carefully before operating your PlayStation2 console
A few people may experience epileptic seizures when viewing flashing lights or patterns in our daily environment. These persons may experience seizures while watching TV or playing video games, including DVD videos or games played on the PlayStation2 console. Players who have not had any seizures may nonetheless have an undetected epileptic condition. Consult your physician before operating the PlayStation2 console if you have an epileptic condition or experience any of the following symptoms while watching TV programs or playing video games: altered vision, muscle twitching, other involuntary movements, loss of awareness of your surroundings, mental confusion, and/ or convulsions.
Never disassemble the console
Use your PlayStation2 computer entertainment system according to the instructions in this manual. No authorisation for the analysis or modification of the PlayStation2 console, nor the analysis and use of its circuit configurations, is given. There are no user-serviceable components inside the PlayStation2 console. Disassembling it will void the guarantee. Additionally, there is a risk of exposure to (laser) radiation as well as to electrical shock hazards.
Do not touch the console connectors
Do not touch the metal parts or insert foreign objects into the console connectors. To help protect the expansion bus connector within the EXPANSION BAY, keep the EXPANSION BAY cover in place on the console rear when the bay is not in use.
Do not place the console in an unusually hot location
Do not leave the console in a car with its windows closed (particularly in summer) as this may warp the exterior of the console or cause the console to malfunction.
Notes on safety when using the Analog Controller (DUALSHOCK2)*

Connecting your PlayStation2 to a TV set
You can connect the PlayStation2 console to most TVs or VCRs using the supplied AV Cable (integrated audio/video) as described below. The console can also be connected to other types of TVs using specialized cables and adaptors, which are sold separately. For details, see the following sections: Connecting to a TV with an S VIDEO input connector (this page) Connecting to a TV with an aerial input (this page) Connecting to a TV with a Euro-AV connector using the Euro-AV connector plug (next page) Connecting to a TV with a Euro-AV connector using the Euro-AV Cable (next page) Connecting to a TV with component video input connectors (next page) The instructions in the above sections assume audio output through TV speakers. Caution
For safety reasons, turn off the console and remove the power plug from the electrical outlet before making or adjusting connections.

Connecting to a VCR

Connect your PlayStation2 console to your VCR using the supplied AV Cable (integrated audio/video) matching the plug colours to the jacks on the VCR. If your VCR is monaural, do not connect the red plug. However, when playing a DVD video, do not connect the console to a VCR. If you do, picture quality may be reduced. Connect the console directly to the TV.

When playing a DVD video

Connect directly PlayStation2 console TV

After connecting

Set your TV and VCR adjustments appropriately. Refer to the instruction manuals supplied with your TV and VCR for details.
Connecting to a TV with audio/video input
Connect your PlayStation2 console to the TV using the supplied AV Cable (integrated audio/video). When connecting the cords, be sure to match the colour-coded cords to the appropriate jacks on the equipment: yellow (video) to yellow, red (right audio) to red and white (left audio) to white.
Connecting to a TV with an S VIDEO input connector
Connect your PlayStation2 console to the S VIDEO input connector on the TV using the SCPH-10060 E S VIDEO Cable (sold separately) for a higher quality picture than that using an AV Cable (integrated audio/video).

x Remote Control

Set this option when using the DVD Remote Control (for PlayStation2) which is sold separately. Gameplay Function On: Select this when operating PlayStation or PlayStation2 format software using the DVD Remote Control. Gameplay Function Off: Select this when not operating PlayStation or PlayStation2 format software using the DVD Remote Control. Notes
When Remote Control is set to Gameplay Function On, some PlayStation2 or PlayStation format software may stop operating normally when a controller is removed from controller port 1. Set to Gameplay Function Off if this happens. Operation using the DVD Remote Control buttons may not work in some cases. Also, the DVD Remote Control will not work when you press two or more buttons at the same time. Some unlicensed 3rd party peripherals may not work with Gameplay Function set to On. Note that the use of such peripherals is not recommended and will void your guarantee.

Using the Browser screen

You can do the following operations using the Browser screen: Check/copy/delete game data on a Memory Card (8MB) (for PlayStation2) or Memory Card Start PlayStation or PlayStation2 format software Play an audio CD Play a DVD video Select Browser using the directional buttons and press the button. The Browser screen is displayed. The Memory Card (8MB) (for PlayStation2), Memory Card or disc inserted in the console are displayed as icons.

x Screen Size

Selects the display mode according to the TV to be connected. 4:3 : Select this when you connect a standard TV to the console. Full : Select this when you connect a standard TV to the console. The black margins on the upper and lower portions of the screen are cut off. 16:9 : Select this when you connect a wide-screen TV, or a TV that displays in wide mode to the console.
Select System Configuration using the directional buttons and press the button.
The System Configuration menu is displayed.
Select the item you want using the directional buttons and press the button.

x DIGITAL OUT (OPTICAL)

Selects whether to output signal through the DIGITAL OUT (OPTICAL) connector. On : Select this when you connect with an optical digital cable (sold separately). Normally select this option. Off : Select this when you do not want sound signal to be output via the DIGITAL OUT (OPTICAL) connector.
Checking/copying/deleting data
You can copy data from one Memory Card (8MB) (for PlayStation2) or Memory Card to another or delete data you no longer wish to keep. You cannot, however, copy data of the PlayStation2 format software to an SCPH-1020 EHI Memory Card. Insert the Memory Card (8MB) (for PlayStation2) or Memory Card in advance.

x Clock Adjustment

Sets the clock.

Use the directional buttons to set the day and then press the right directional button.
Use the same method to set the month, year, hour, minute and second. To return to the previous menu, press the left directional button.

x Language

Selects the language for the on-screen display. English French Spanish German Italian Dutch Portuguese

x Component Video Out

If your TV, monitor or projector has an RGB input connector or component video input connectors (Y, CB/PB, CR/PR) that conform to the output signals of the console, set this item.
Checking version information
You can check version information or settings of various features. At the main menu, press the f button. The Version Information screen is displayed. The default settings are underlined.
Select PlayStation Driver using the directional buttons and press the f button. Select the item you want using the directional buttons and press the button.
This setting can be cleared only when Progressive is set to On. When Progressive is set to Off, the Options menu for under DVD Player is not displayed. For details on setting Progressive to On, see Progressive under Settings and adjustments for the DVD player on page 22. The Progressive setting is not cleared if any of the following occur before step 5 is completed: The console enters standby mode after the 1 (standby)/RESET button has been pressed. The console is turned off using the MAIN POWER switch on the console rear.

x Auto-diagnosis

The PlayStation2 console automatically adjusts console settings for best possible disc playback. However, you can also manually start the auto-diagnosis feature whenever necessary.
Adjusted settings automatically return to Standard (default setting) when you press the 1/RESET button or turn off the console.

Diagnosis

Off On
x Clearing the Progressive setting
You can clear the DVD players Progressive setting.
Select Console using the directional buttons and press the f button. Select On using the directional buttons and press the button. Insert a disc.

To play all tracks repeatedly
Select Repeat using the directional buttons and press the button. Select All using the directional buttons and press the button. Press the a button to return to the Browser screen. Select the audio CD icon, and press the button.
You can go to the Play Options screen from the screen displaying the track numbers.
Select the small audio CD icon on the top left of the screen using the up or left directional button, and press the f button. The Play Options screen is displayed, and you can operate the CD player in the same manner as in Playing in various modes at left. Press the a button in the Play Options screen and the tracks are displayed. Choose the track you want to play, and press the button. Playback begins.
To play the desired tracks repeatedly
Follow steps 1 to 4, and then follow the instructions on playing all tracks repeatedly, or on playing one track repeatedly. For details, see To play all tracks repeatedly or To play a track repeatedly at right.

Playing a DVD video

Ending DVD video playback Operating the DVD player
There are three ways to operate the DVD player: You can operate the DVD player directly using the Analog Controller (DUALSHOCK2) as explained below. You can operate the DVD player through the on-screen Control Panel. The Control Panel allows access to additional DVD player options and settings. For details, see Using the Control Panel on page 15. When you have finished viewing a DVD, follow the steps below to save DVD player settings, return to the Browser screen or put the console in standby mode. You can also operate the DVD player using the DVD Remote Control (for PlayStation2), which is sold separately.
Depending on the DVD video, some operations may be different or restricted. Refer to the instructions supplied with your disc for details.
Using the Analog Controller (DUALSHOCK 2)
The function of each button on the Analog Controller (DUALSHOCK2) is explained below. Note
The direct button functions of the Analog Controller cannot be used when the Control Panel is displayed.
The disc tray opens and the Browser screen is displayed.
Remove the disc. Press the A button to close the disc tray. Press and hold down the 1/RESET button for more than three seconds.

DUALSHOCK 2

To save changes to DVD player settings you must eject the DVD before pressing the 1 (standby)/RESET button or turning off the console using the MAIN POWER switch on the console rear.
1 L2 button ( Fast Reverse Search) 8 f button (
Fast reverses playback on the screen to aid in looking for a particular scene.

Displays the disc menu of DVD-Video discs. The content of the menu varies from disc to disc.
The disc tray closes and DVD content is displayed on the screen.

2 L1 button (. Previous)

Returns to the beginning of the current or previous chapter.

9 a button (x Stop)

Stops playback.
If you press the A button during or after playback, the Browser screen is displayed. When playing a DVD video, do not connect the console to a VCR. If you do, picture quality may be reduced. Connect the console directly to the TV.
3 Up, down, left, and right directional buttons
Used to select items displayed on the screen.

0 button (Enter)

Enters the item selected on the screen.

qa s button (

Top Menu)
4 L3 button ( 5 SELECT button

Subtitle Options)*

Displays and changes DVD subtitle options. Displays the Control Panel.

qs R3 button (

Audio Options)*
Displays and changes DVD audio options.

6 R2 button (

Fast Forward Search)
Fast forwards playback on the screen to aid in looking for a particular scene.
qd START button (N Play/X Pause)
Starts playback/Pauses and resumes playback.
* When using a controller without the L3 or R3 buttons, use the Control Panel to select among available subtitle and audio options.

7 R1 button (> Next)

Skips to the beginning of the next chapter.

Using the Control Panel

You can select various playback modes and adjust DVD player settings using the on-screen Control Panel. Navigate the Control Panel using the Analog Controller (DUALSHOCK2) as described below.

Control Panel item list

qf Search (page 20)

Search (page 20)

Slow (page 20)
Changes to reverse playback in slow-motion.
Display or turn off the Control Panel Enter Cancel Select

Press the SELECT button.

The Control Panel is displayed.
Select the item you want using the directional buttons. Press the button.
For details on each Control Panel display item, see pages 16-25.
Changes to playback in slow-motion.

qk N Play

Starts playback.
SELECT button button a button

ql X Pause

Pauses and resumes playback.
SELECT button button a button Up, down, left, and right directional buttons Menu (page 16)

w; x Stop

wa 8 Setup (page 20)
Displays the Setup display for changing various picture and audio options. You can also choose a language for subtitles and the menu, set Parental Control level, and so on.

A-B Repeat (page 18)

Specifies a scene for playback, and starts playback of the scene that has been set.

Shuffle Play (page 17)

Press the START button.

Program Play begins.

Using the DVD disc menu

Some DVDs allow you to select disc contents from a menu. When you play such DVDs, you can select the language for the subtitles, the language for the sound, and other options using the menu.
To clear all playback settings and return to normal playback
Use the directional buttons to the (CLEAR) icon, and press the button.
Program Play settings are saved and remain in effect even after playback ends. Use the directional buttons to select the (Program Play) icon, and then press the button.The Program Setup screen is displayed. Press the START button to play the programmed sequence again.
Use the directional buttons to (Menu) or (Top select the Menu) icon, and press the button.
The menu is displayed. Menu content may vary depending on the DVD.
Playback from the last stopping point (Resume Play)
The DVD player remembers the point where you stopped the disc, and resumes playback from that point.
Changing or clearing Program Play settings
Use the directional buttons to select an item, and press the button.
Use the directional buttons to (Program Play) select the icon, and press the button. Use the directional buttons to select the item number you want to change, and press the button. Use the directional buttons to select the title number you want to play, and press the button. Use the directional buttons to select the chapter number you want to play, and press the button.
During playback, press the a button to stop playback.
The message, Press [Play] to resume viewing. To start from the beginning, press [Stop] and then [Play]. is displayed, and then the Control Panel (page 15) is displayed. If the message Resume function cannot be used here. Play will restart from the beginning. is displayed, Resume Play is not available.
To return to the previous screen in the menu
Use the directional buttons to select the O (Return) icon, and press the button. This function may not be available on some DVDs.
Playback in desired order (Program Play)
You can create a program to play back titles and chapters in any order you like.
Use the directional buttons to (Program Play) select the icon, and press the button. Use the directional buttons to select the item number, and press the button. Use the directional buttons to select the title number, and press the button. Use the directional buttons to select the chapter number, and press the button. Repeat steps 2 - 4 to set other titles or chapters.

Press the f or s button.

Select the N (Play) icon using the directional buttons and press the button.
The DVD player starts playback from the point where you stopped the disc in step 1.
To clear Program Play settings, select Clear at step 3, and press the button.

The ending point B is set, and repeated playback of the section from A to B begins.
A-B Repeat may not be available on some discs or some sections of a disc. The A-B Repeat function can be set for only one section at a time. A-B Repeat cannot be set to select a section of video that includes content from more than one title. A-B Repeat is cleared when: Program Play, Shuffle Play, or Repeat Play has been set. Playback has been stopped. The DVD disc menu is displayed. The disc tray is opened using the A button on the console front. The console is reset or goes into standby mode after the 1/RESET button has been pressed. The power is turned off using the MAIN POWER switch on the console rear. When A-B Repeat is set, Program Play, Shuffle Play, and Repeat Play will be cleared.
Settings and adjustments for the DVD player
You can use the Control Panel to navigate the DVD and adjust DVD player settings. Notes
The number of angles varies depending on the disc and the scene. For any given scene you can choose from among the angles recorded for that scene. Due to the programming on some DVDs, you may not be able to change angles even if multiple angles are recorded on the DVD.
Displaying playback information
You can display information such as the current title or chapter number, or the elapsed or remaining time on a disc. When Program Play or Shuffle Play modes are set, this information will also be displayed in the top right corner of the screen. During playback or when the disc is paused, use the directional buttons to select the (Time Display) icon, and press the button. The display changes as shown below, each time you press the button. Title X Chapter X (Title number and Chapter number) Title X Chapter X C XX:XX:XX (Elapsed time of current chapter) Title X Chapter X C -XX:XX:XX (Remaining time of current chapter) Title X Chapter X T XX:XX:XX (Elapsed time of current title) Title X Chapter X T -XX:XX:XX (Remaining time of current title) Note
You cannot display the remaining time for some titles.
Selecting a specific scene for playback
You can select a specific scene for playback by specifying the title or chapter number, or by entering the elapsed time for the starting point of the scene that you want to play.

Changing the audio language
Some DVDs are recorded with audio tracks for multiple languages (multilingual tracks). When you play such DVDs you can select the language you want to hear during playback. The languages available to select from may vary depending on the DVD. Use the directional buttons to select the (Audio Options) icon, and press the button. The language changes each time you press the button.

Displaying subtitles

If subtitles are recorded on a DVD, you can turn the subtitles on and off during playback. When multilingual subtitles are available, you can also change the subtitle language. Use the directional buttons to select the (Subtitle Options) icon, and press the button. The subtitle language changes each time you press the button. The subtitle languages available to select from will vary depending on the DVD.
Selecting a scene by chapter number
During playback, use the directional buttons to select the desired chapter number, and press the button. Playback of the selected chapter begins.
Press the R3 button. The language changes each time you press the R3 button. Notes
Due to the programming on some DVDs, you may not be able to change languages even if multilingual tracks are recorded on the DVD. When playing a DVD, the audio settings may change when you change titles. When you set the DTS option of Audio Digital Out to Off under Audio Setup in the Setup display, you cannot play DTS audio tracks even if such tracks are recorded on the DVD.
Selecting a scene by title number, chapter number, or by specifying the time.
To turn the subtitles off
Use the directional buttons to select the icon, and press the button until Subtitles Off is displayed.
During playback, use the directional buttons to select the (Go To) icon, and press the button. Use the directional buttons to select an item, and press the button.
Title = Title number Chapter = Chapter number C XX:XX:XX (or T XX:XX:XX) = Elapsed time for the chapter (or title)
Press the L3 button. The subtitle language changes each time you press the L3 button. The subtitle languages available to select from will vary depending on the DVD.
Changing the viewing angle
With DVDs on which multiple angles (multiangles) are recorded, you can change the viewing angle on scenes for which multiple angles are available. For example, while playing the scene of a train in motion, you can change the view from the front of the train, the left window, or the right window, without interrupting the movement of the train. Use the directional buttons to select the (Angle Options) icon, and press the button. The angle changes each time you press the button.

To turn the subtitle language off
Press the L3 button until Subtitles Off is displayed. Notes
When playing a DVD on which no subtitles are recorded, no subtitles can be displayed. Due to the programming on some DVDs, you may not be able to display subtitles or switch among subtitle languages even if subtitles are recorded on the DVD. Depending on the DVD, you may not be able to turn the subtitles off. The type and number of languages for subtitles varies from disc to disc. While playing a DVD, the subtitle setting may change when you change titles.
Use the directional buttons to select the playback point, and press the button.
Playback of the selected scene begins.
Displaying the list of direct button functions (Help)
You can display a list that shows the function of each button on the Analog Controller (DUALSHOCK2). Use the directional buttons to select the (Help) icon, and press the button. The list of button functions is displayed. The display is turned on and off each time you press the button.
You cannot select a scene by specifying the remaining time of the chapter or title (only elapsed time can be used).
Settings and adjustments for the DVD player (continued)
Finding a particular point on a disc (Search)
You can use the Search function to quickly locate a particular point on a DVD. You can search either forward or backward and can switch between 3 speeds and slow-motion playback speed. This function is also available using the Analog Controller (DUALSHOCK2) when the Control Panel is not displayed.
During playback, press and hold down the L2 or R2 button to begin searching. Press the directional buttons to change speeds while searching.
Search speed changes as shown below when you press the directional buttons while holding down the L2 or R2 button.
Search 3 Search 2 Search 1 Slow

Using the Setup display

You can adjust the picture and sound settings, and set various other output options using the Setup display. You can also select a language for subtitles and menus, restrict playback by children, and so on. For details on the Setup display, see pages 21-25.
After using the Setup display
To save changes made during playback, you must stop playback* or eject the DVD before pressing the 1 (standby)/RESET button on the console front or turning off the console using the MAIN POWER switch on the console rear. Note that changes will not be saved if you reset or turn off the console before stopping playback, or without first ejecting the DVD.

If you play a DVD that does not have the Parental Control function, playback will not be restricted even if you set a playback restriction level on your console. If you do not set a password, you cannot change the Parental Control settings. Some DVDs may require you to enter only the password without changing the Parental Control level. Program Play, Shuffle Play, Repeat Play, and A-B Repeat may not be available on some DVDs with the Parental Control feature.
Use the directional buttons to select Yes, and press the button.
To clear Parental Control
With DVD playback stopped, go to step 6 in Setting Parental Control and set Level to Off. This setting cannot be cleared during Resume Play.

x Dolby Digital

Selects the Dolby Digital signal to be output through the DIGITAL OUT (OPTICAL) connector. On: Select this option when the console is connected to an audio device with a built-in Dolby Digital decoder. If the console is connected to an audio device without a built-in Dolby Digital decoder, do not turn this option on. If you select this option by mistake, when you play a Dolby Digital audio track, a loud noise (or no sound) will come out from the speakers, possibly hurting your ears or damaging the speakers. Off: Select this option when the console is connected to an audio device without a builtin Dolby Digital decoder.
Use the directional buttons to select a number, and press the button. Repeat this procedure to enter the four-digit password.
Playback begins. When DVD playback is stopped, the Parental Control level returns to the original setting.

x MPEG

Selects the MPEG AUDIO signals to be output via the DIGITAL OUT (OPTICAL) connector. On: Select this option when the console is connected to an audio device with a built-in MPEG decoder. If the console is connected to an audio device without a built-in MPEG decoder, do not turn this option on. If you select this option by mistake, when you play an MPEG audio track, a loud noise (or no sound) will come out from the speakers, possibly hurting your ears or damaging the speakers. Off: Select this option when the console is connected to an audio device without a builtin MPEG decoder.

When playing a DVD-RW disc recorded in VR mode, the message Playback is restricted. Cannot play. is displayed on the screen and then the screen turns blue.
, You may be playing a disc that contains copy-once content. Video recorded on CPRM-compatible DVD-RW discs using the copy-once feature cannot be played back. For details, see Notes on the playback of DVD-R/DVD-RW/DVD+R/ DVD+RW discs* on page 3.

Poor sound quality.

, The console is placed on an unstable surface. Place the console on a stable and flat surface. Do not shake or vibrate the console. , Clean the disc. , Moisture has condensed on the disc (see page 2). , You are playing an audio CD or a DVD with DTS sound tracks. You can play an audio CD or a DVD with DTS sound tracks only when the console is connected to audio equipment with a built-in DTS decoder.

There is no sound.

, Check that the console is connected to the TV (or VCR) with the AV Cable (integrated audio/video). , Check that the console and the TV (or VCR) are turned on. , Check that you have selected the video input on the TV (or VCR). , Check that the TV volume is set properly or mute is not selected on the TV. , Check that the AV Cable (integrated audio/ video) is connected securely. , Check that the inserted disc can be played with this console (see page 3). , Check that the disc is placed with the label side facing up (when using a disc with a label).
The power is not turned on.
, Check that the AC power cord is connected securely. , The console is not turned on. Turn on the console using the MAIN POWER switch on the console rear.
The surround effect is difficult to hear when you are playing a DVD video with a Dolby Digital sound track.
, Check the speaker connections and settings. Refer to the instruction manual supplied with your receiver (amplifier) for details.
, Depending on the DVD, the output signal may not comprise of the entire 5.1 channel range. It may be monaural or stereo even if the sound track is recorded in Dolby Digital. , Check that there are empty blocks/free space on the Memory Card (8MB) (for PlayStation2) or Memory Card. , Try another Memory Card (8MB) (for PlayStation2) or Memory Card.
You cannot perform some functions such as Stop, Search or slow-motion play, Program Play, Shuffle Play or Repeat Play.
, Depending on the disc, you may not be able to do some of the operations above.
The sound comes from the centre speaker only.

4. Where permitted under applicable law, this Guarantee will be your sole and exclusive remedy for breach of any warranty, guarantee or condition, express or implied, in respect of this Product and neither SCEE nor any other Sony entity, or their suppliers or authorised service facilities, will be liable for any incidental or consequential loss or damage. If this Product needs any repair which is not covered by this Guarantee, please call your local Customer Service Helpline for advice. If your home country is not one of those listed, please contact your retailer. Please complete and return the enclosed (Freepost) Customer Registration Card.
Thank you for buying this Product. Sony Computer Entertainment Europe (SCEE) will, for a period of 1 (one) year from the date of original purchase, repair or (at SCEEs option) replace any component part of this Product, free of charge, where it is faulty due to defective materials or workmanship. Replacement will be with a new or refurbished component or unit, at SCEEs option. This Guarantee is in addition to your statutory consumer rights (under applicable law) and does not affect them in any way. Sony Computer Entertainment Europe 30 Golden Square, London W1F 9LD UK
Video material (NTSC) (page 22)
DVD material can be divided into two types: video based material and film based material. Video based material is recorded at 30 frames (60 fields) per second, and is normally used for TV programs and cartoons. Film based material is recorded at 24 video images per second, and is used for most movies. Some DVDs contain both video based and film based material.

IMPORTANT

1. If you need to claim under this Guarantee, please call your local Customer Service Helpline (listed on the Customer Registration Card and in a current software manual) for return instructions and other guidance. 2. This Guarantee is only valid: i. in Austria, Belgium, France, Germany, Italy, Luxembourg, the Netherlands, Portugal, Spain and Switzerland; ii. when the original sales receipt or invoice (indicating the date of purchase and retailers name) is presented together with the faulty Product (and has not been altered or defaced since the date of original purchase); iii. when the Guarantee seal on the Product has not been damaged or removed. 3. You may not claim under this Guarantee when the Product is damaged as a result of: i. commercial use, accident, fair wear and tear or misuse (including, without limitation, failure to use this Product for its normal purpose and/or in accordance with instructions on proper use and maintenance, or installation or use in a manner inconsistent with applicable local technical or safety standards); ii. use in conjunction with any unauthorised peripheral (including, without limitation, game enhancement devices, adaptors and power supply devices); iii. any adaptation or adjustment to, or alteration of, this Product carried out for any reason, and whether properly carried out or not; iv. maintenance or repairs carried out other than by an authorised service facility.