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DDS Tape Drive

Users Guide

SDT-10000 Series SDT-11000 Series

1998 Sony Corporation

This document contains proprietary information which is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced or translated to another language without prior written consent of Sony. The information contained in this document is subject to change without notice. SONY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS DOCUMENT. Sony shall not be liable for error contained herein, indirect, special, incidental or consequential damages in connection with the furnishing, performance or use of this document.

Contents

Introduction.. 4 Product Features. 4 Precautions.. 5 Installation... 6 SCSI Connection/Setting the SCSI ID/Option Switches. 6 Option Switches (DIP Switch). 7 Mounting Holes. 8 Remodeling from 5.25" Model to 3.5" Model.. 10 Orientation. 11 Operation... 12 Location of 3 LEDs.. 12 LED Indication for Drive Status.. 13 Drive Operation.. 14 Emergency Cassette Removal Procedure.. 15 Interface Implementation.. 17 Supported SCSI Messages. 17 Supported SCSI Commands. 17 Specification. 18 Product Specifications. 18 Third Party Support Contacts (In the USA). 20 Sony Contacts.. 22
VORSICHT Diese Ausrstung erfllt die Europischen EMC-Bestimmungen fr die Verwendung in folgender / folgenden Umgebung(en): Wohngegenden Gewerbegebiete Leichtindustriegebiete (Diese Ausrstung erfllt die Bestimmungen der Norm EN55022, Klasse B.)
SDT-10000/SDT-11000 DDS-4 Tape Drive
Congratulation on your purchase of the Sony DDS-4 drive SDT-10000/ SDT-11000. This drive is a high capacity data storage device using 4mm DAT (Digital Audio Tape) technology. The SDT-10000/SDT-11000 drive achieves high data reliability through Read-After-Write, an additional level of Error Correction Code, and other features. The Sony SDT-10000/SDT-11000 drive stores data on tape using a standard format called DDS (Digital Data Storage), DDS-4, DDS-3, DDS2, DDS-DC and DCLZ formats. These formats are used by many other DDS tape drive manufacturers, providing a broad range of compatible tape drives. The Sony SDT-10000/SDT-11000 is fully READ and WRITE compatible with the DDS-4, DDS-3, DDS-2, DDS and DDS-DC format tapes.

Introduction

Product Features
SDT-10000/SDT-11000 (With Data Compression) Data Capacity Transfer Rate (sustained) 40 GB (typical)* 4.7 MB/sec (typical)*
Supported Formats: DDS-4, DDS-3, DDS-2, DDS, DDS-DC and DCLZ High Burst Transfer Rate- 14MB/sec Asynchronous 40MB/sec Synchronous Large 10MB Buffer 3.5" Standard Height, 5.25" Half Height Embedded Wide Ultra SE SCSI Interface (SDT-10000) Embedded Wide Ultra LVD/SE SCSI Interface (SDT-11000) Supports Variable or Fixed Record Length Supports SCSI-2 Sequential-access Devices Command Set Read After Write (RAW) Frame Rewrite Function Three Levels of Error Correction Code (ECC) Quick Search (Forward: 115 times / Reverse: 155 times normal DDS-4 Read / Write speed) Random Read N-Group Write Option (DDS-2, DDS and DDS-DC only) Dual Partition Option SCSI Disconnection/Arbitration * Assuming 2:1 compression. Actual capacity and transfer rate may vary since compression is depending upon data type.

Precautions

Installation
Avoid placing the drive in a location subject to: high humidity high temperature mechanical shock and vibration direct sunlight

Operation

* Do not move the drive while it is operating. Doing so may cause a malfunction. * Avoid exposing the drive to sudden changes from low to high in temperature. This may cause water condensation to collect inside the drive. If the ambient temperature should suddenly rise while the drive is turned on, wait at least one hour before turning on the drive. If you attempt to operate the drive immediately after a sudden increase in temperature, a malfunction may occur. * Do not turn off the drive while a tape is inside the drive.

Transportation

* Keep the original packing materials for possible future shipments of the drive. * Be sure to remove any tapes from drive prior to transportation. After removing the drive from the computer, repack the drive into its original packaging.
Notice of SCSI Termination
This SDT-10000/SDT-11000 conforms to the Microsoft PC97 Hardware Design Guide which requires the internal drive to be terminated with an external terminator.
Microsoft PC97 SCSI requirements SCSI peripherals must not terminate the bus. Both internal cable ends are instead terminated by plug-in connectors.
Host Computer Wide SCSI 68p cable Terminator

Example of SCSI set-up

This drive
SCSI Connection/Setting the SCSI ID/Option Switches
SCSI 68 pin connector (Non-Shielded)

Pin 4 Pin 5V GND GND 12V

Power Connector

SCSI ID

SCSI ID P.E. R. 1 0
8 Parity Enable Reserved SCSI ID 3 SCSI ID 2 SCSI ID 1 SCSI ID 0

Jumpers

Parity
Disable 15 Note : = CLOSE/Jumper = OPEN/Jumper not installed Dont care Enable
Option Switches (DIP Switch)

Terminator Power OFF ON

Definition No provided Provided
DC Control-1 OFF OFF ON ON
DC Control-2 OFF ON OFF ON
Definition Compression disabled at power-on. The host is allowed to control compression. Compression disabled at power-on. The host is not allowed to control compression. Compression enabled at power-on. The host is allowed to control compression. Compression enabled at power-on. The host is not allowed to control compression.

UNLOAD

Reserved (OFF) Reserved (OFF) Reserved (OFF) Reserved (OFF) Terminator Power (ON) Reserved (OFF) DC Control-1 (ON) DC Control-2 (OFF) ). default setting

Mounting Holes

For 3.5" Standard Height (SDT-10000, SDT-11000)

50.3mm (0.20 in)

210.3mm (0.83 in)
600.3mm (2.36 in) 900.3mm (3.54 in)
3-M3 (depth 3mm) (depth 0.12 in)

310.3mm (1.22 in)

420.3mm (1.65 in)

700.3mm (2.76 in)

6-M3 (depth 3mm) (depth 0.12 in)

3.80.5mm (0.15 in)

1460.5mm (5.75 in) 900.3mm (3.54 in) 600.3mm (2.36 in)

41.20.5mm (1.62 in)

101.60.5mm (4.00 in)

940.3mm (3.70 in)

For 5.25" Half Height (SDT-10000/R, SDT-11000/R)

21.80.3mm (0.86 in)

9.90.3mm (0.39 in)

47.50.3mm (1.87 in)

79.20.3mm (3.12 in)
700.3mm (2.76 in) 420.3mm (1.65 in)

139.60.4mm (5.50 in)

1490.5mm (5.87 in)

50.70.3mm (2.00 in)

21.80.3mm (0.86 in) 9.90.3mm (0.39 in)

70.3mm (0.28 in)

1460.5mm (5.75 in)
Remodeling from 5.25" Model to 3.5" Model
You can remodel the SDT-10000/R and the SDT-11000/R (5.25" model) to the SDT-10000 and the SDT-11000 (3.5" model) yourself.
Remove the 2 screws for each side rail. Take the side rail off.

Side Rail (L)

Side Rail (R)

Orientation

Location of 3 LEDs
There are three LED indicators (BUSY, TAPE and STATUS) and an EJECT button on the front panel of the unit. Front Panel (for 3.5" Standard Height)

STATUS

LED Indication for Drive Status
LED BUSY TAPE STATUS Activity
None SCSI Drive Drive None SCSI SCSI/Drive None

State Cartridge

None None Loading/Unloading Loading/Unloading Loaded Loaded Loaded Loaded Loaded Loaded
None None None Write Protected None None None Write Protected Cleaning Tape at EOM Error Rate Warning Cleaning Request Selftest Failure Waiting for Reset Waiting for Eject : Not defined.

3.5 sec on / 0.5 sec off

1 pulse (0.25 sec on)
2 pulse (0.25 sec on), 0.5 sec off 0.25 sec on / 0.25 sec off

Drive Operation

Loading a Cassette
Insert a cassette into the slot on the front panel with the arrow on the cassette pointing towards the drive. When the cassette is inserted, the drive takes it and automatically loads it into drive mechanism.

Unloading a Cassette

The cassette can be removed from the SDT-10000/SDT-11000 either in response to a SCSI Unload Command, or by pressing the eject button. By pressing Eject button, the tape goes to BOM, the drive unthreads it, and ejects the cassette from the slot.
Write-protecting a Cassette
Cassettes can be write-protected by sliding the tab on the back of the cassette open. In this state, data can be read from the tape but not written onto it.
Using your fingernail, push the switch in the direction of the arrow to avoid accidental overwriting or erasure of data. Return the switch to its original position to re-enable writing.

Using a Cleaning Tape

The SDT-10000/SDT-11000 has a built-in super head cleaner designed to last for the life of the drive. In addition, a cleaning tape should be used periodically to clean the entire tape path. The drive will automatically request you to perform a cleaning operation. The need for a cleaning tape is determined by the drum rotating hours since the last cleaning was performed. The drive will request a cleaning operation every 24 hours of drum rotation. (DDS-4)

Emergency Cassette Removal Procedure
In case the tape is stuck inside the drive, you could remove the tape cartridge manually.
Remove the drive from the chassis or enclosure to allow access to the bottom and left side of the drive. Remove the drives top cover to monitor the degree of tape slack throughout the process.
Note Never touch the inside of the drive when the top cover is opened. Otherwise it may cause a trouble.
Rotate the Loading/Threading motor clockwise with a small screwdriver (ex. Phillips + No. 1) put into the plastic screw head on the back of the drive (see the location in a drawing below).
This will enable you to move back the threading mechanism to the initial position.
Notes Do not rotate the screw further when you reach to the mechanical limit to avoid damage on the mechanism. To prevent damage on the tape, take up the slack of tape from time to time by clicking the ratchet mechanism located on the left side of the drive.
Continue the procedure until the tape is lifted out of the drive mechanism and ejected. Return the drive to a service station for repair.

Interface Implementation

Supported SCSI Messages
Abort Bus Device Reset Command Complete Disconnect Extended Message - Synchronous Data Transfer Request Identify (w/&w/o Disconnect) Ignore Wide Residue Initiator Detected Error Message Parity Error Message Reject No Operation Restore Pointers Save Data Pointer

Supported SCSI Commands

Erase Inquiry Load/Unload Locate Log Select Log Sense Mode Select (6) Mode Sense (6) Prevent Allow Medium Removal Read Read Block Limits Read Buffer Read Position Receive Diagnostic Results Release Unit Report Density Support Report Luns Request Block Address Request Sense Reserve Unit Rewind Seek Block Send Diagnostic Space Test Unit Ready Verify Write Write Buffer Write Filemarks

Specification

Product Specifications

Dimensions

Height Width Depth 3.5" Standard Height 41.2 mm (1.62 in) 101.6 mm (4.0 in) 146.0 mm (5.75 in) 5.25" Half Height 41.2 mm (1.62 in) 146.0 mm (5.75 in) 146.0 mm (5.75 in)

Altitude

Operating 0 to 7000 feet

Vibration

Operating Swept Sine 5 to 500 Hz *0.25 G Peak 1 Octave/min. 3 axes, 3 directions Swept Sine 5 to 500 Hz *0.5 G Peak 1 Octave/min. 3 axes, 3 directions (A) curve weight 35 db (A) 60 db (A)

Non-Operating

Acoustic Noise
Streaming Write/Read Insert/Eject
The sound-meter on (A) scale is located 1m in front of the center of the drive front panel.
Operating No Data Loss Half Sine Performance 5 G Peak 3 ms 3 axes, 3 directions *Interval 10 seconds No Device Damage Half Sine 90 G Peak 3 ms (30 G Peak 11 ms) 3 axes, 3 directions

Temperature and Humidity Range
Temperature Operating Non-Operating (mech) Non-Operating (tape) Humidity Operating Non-Operating (mech) Non-Operating (tape) 20 to 80% RH, non-condensing Maximum wet bulb temperature = 26 C 5 to 95% RH (RH<30%/h) 20 to 80% RH (RH<30%/h) 5 C to 40 C (T<10 C/h) 40 C to 70 C (T<20 C/h) 40 C to 45 C (T<20 C/h)

Power Requirements

Voltage Max Ripple Current Typical Maximum 1.0 A 2.0 A 0.3 A 1.6 A
5 V +/ 5 % 100 mVp-p 12 V +/ 10 % 100 mVp-p

Suspended Particulate

Operating Less than 150 microgram/m3
Discharge Voltage < 15 kV: No operation failure < 20 kV: No drive damage

Air-cooling Requirement

Surrounding temperature < 40 C Clean air flow is recommended to minimize the possibility of data loss.
Third Party Support Contacts (In the USA)
Host Adapter Vendors Adaptec ATTO Bus Logic DPT Future Domain Initio Qlogic Ultera Systems Inc. Phone Numbers 408-945-8600 716-691-1999 408-492-9090 407-830-5522 714-253-0400 408-988-1919 714-438-2200 714-367-8800

Operating Systems DOS

Macintosh

Windows

Windows NT
Windows NT Advanced Server
Backup Software Vendors Arcada Cheyenne Columbia Data Products Corel NovaStor Palindrome ST. Bernard Sofware Sytron Tapedisk Cheyenne Corel Dantz NovaStor Cheyenne Corel IBM NovaStor Sytron Arcada Cheyenne Corel Creata NovaStor ST. Bernard Software Sytron Arcada Cheyenne Creata Microsoft NovaStor Avail Systems Microsoft
Phone Numbers 407-333-7500 516-484-5110 407-869-6700 613-728-8200 805-579-6700 708-505-3300 619-676-2277 508-898-0100 715-235-3388 516-484-5110 613-728-8200 510-253-3000 805-579-6700 516-484-5110 613-728-8200 800-426-3333 805-579-6700 407-333-7500 407-333-7500 516-484-5110 613-728-8200 909-595-8811 805-579-6700 619-676-2277 508-898-0100 407-333-7500 516-484-5110 909-595-8811 206-882-8080 805-579-6700 303-444-4018 206-882-8080
* All phone numbers listed are in the USA. Add the country code (1) prior to those numbers when calling from outside the USA.
Operating Systems Windows 95 DEC Unix

SUN Unix

Solaris Unix

SCO Unix

NCR Unix HP Unix

AIX Unix

Interactive Unix SGI Unix Novell UNIXware Novell NLM
Banyan Lantastic Amiga RS6000
Backup Software Vendors NovaStor Cheyenne NovaStor Software Moguls Work Station Solutions Legato NovaStor Software Moguls Sun Soft Work Station Solutions Cheyenne Legato NovaStor Software Moguls Sun Soft Work Station Solutions Cheyenne Legato Software Moguls Work Station Solutions NovaStor Work Station Solutions Cheyenne NovaStor Work Station Solutions Cheyenne Legato NovaStor Software Moguls Work Station Solutions Sun Soft Software Moguls Work Station Solutions Novell Arcada Avail Systems Cheyenne Columbia Data Products Creata Legato NovaStor Novell Palindrome Performance Tech ST. Bernard Software Symantec Sytron Performance Tech NovaStor Moonlighter Legato NovaStor Software Moguls
Phone Numbers 805-579-6700 516-484-5110 612-933-8790 612-933-8790 603-880-0080 415-812-6000 818-707-9900 612-933-8790 310-348-8649 603-880-0080 516-484-3150 415-812-6000 818-707-9900 612-933-8790 310-348-8649 603-880-0080 516-484-3150 415-812-6000 612-933-8790 603-880-0080 818-707-9900 603-880-0080 516-484-3150 818-707-9900 603-880-0080 516-484-3150 415-812-6000 818-707-9900 612-933-8790 603-880-0080 310-348-8649 612-933-8790 603-880-0080 801-263-3500 407-263-3500 303-444-4018 516-484-3150 407-682-0265 909-595-8811 415-812-6000 818-707-9900 801-419-5544 708-505-3300 210-979-2110 619-676-2277 310-449-4156 508-898-0100 210-979-2110 818-707-9900 407-384-9484 415-812-6000 818-707-9900 612-933-8790

Sony Contacts

For further information, please contact:
Sony Electronics Inc., Technical Support 3300 Zanker Road San Jose, CA95134, 1940. USA TEL: (1) 800-352-7669 Sony Corporation Electronic Devices Marketing Group, Product Marketing Div. Computer Peripherals Dept. Tape Streamer Section Osaki Gate City East Tower, 1-11-1, Osaki Shinagawa-ku, Tokyo, 141-0032 Japan TEL: (81) 3-5435-3486 FAX: (81) 3-5435-3565 Sony of Canada Ltd., AV/IT Marketing Group Computer Peripherals Product Marketing 115 Gordon Baker Road Toronto, Ontario, M2H 3R6 Canada TEL: (416) 499-1414 or (1) 800-961-7669 FAX: (416) 499-8541 Sony Computer Peripherals & Compornents Europe URL: http://www.sonyisstorage.com/ Electronics Devices Marketing (Singapore) (A division company of Sony Electronics (S) Pte. Ltd.) Enterprise Storage Solutions Dept. 2 International Business Park, #01-10 Tower One, The Strategy, Singapore 609930 TEL:65-6544-8000 FAX:65-6544-7390 Sony Corporation of Hong Kong Ltd. Computer Peripheral Sales & Marketing Division Electronic Devices Marketing Hong Kong 45/F, The Lee Gardens, 33 Hysan Avenue, Causeway Bay, Hong Kong TEL: (852) 2909-1008 FAX: (852) 2909-2001 Sony Corporation of Hong Kong Ltd. Beijing Rep. Office Computer Peripheral Div. Full Link Plaza Tower A 11/F., No.18 Chaoyangmenwai Ave., Beijing 100020 P.R.C. TEL:86-10-6588-0558 FAX:86-10-6588-0855 URL: http://www.sony.com.cn

Sony Corporation of Hong Kong Ltd. Shanghai Rep. Office 44F., HSBC Tower, 101 Yin Cheng East Road, Pudong, New Area, Shanghai, P.R.C. Postcode 200120 TEL: 86-21-6841-3222 FAX: 86-21-6841-0280 Sony Comrcio e Indstria Ltda. Rua Inocncio Tobias, 125-Parte-Parque Industrial Thomas Edson-Barra Funda, CEP01144-000, So Paulo -SP-Brasil TEL: (55) 11-3824-6586 to 6598 FAX: (55) 11-3611-9064 URL: http://www.sonybrasil.com Sony Australia Ltd., Information Technology Products Division P.O. Box 377, NSW 1670, Australia TEL: 1800-226-429 FAX: (61) 2-9870-8564 A.C.N. 354 URL: http://www.sony.com.au/home.asp E-mail: informatica@ssp.br.sony.com Sony Chile Ltda Av. Kennedy 8017, Las Condes, Santiago, Chile TEL: (02) 210-6000 FAX: (02) 210-5417 Sony Taiwan Limited Computer Peripheral Dept. Electronic Devices Marketing Taiwan Company Rm 1506, Top FL., Chia Hsin Bldg. No.96, Sec.2, Chung Shan N. Rd., Taipei, Taiwan TEL: 886-2-2522-3286 FAX: 886-2-2562-4587 Sony Korea Corporation EDMK CP Sales & Marketing Team 34F, ASEM Tower, World Trade Center, 159-1, Samsung-Dong, Kangnam-Ku, Seoul, 135-798, Korea TEL: 82-2-6001-4249 FAX: 82-2-6001-4115 URL: http://www.sony.co.kr/cp/ Sony Gulf FZE Computer Display & Peripheral Div. P.O.BOX 16871, Jebel Ali, Dubai, U.A.E. TEL: 971-4-8815488 or 8816912 FAX: 971-4-8817210 or 8816259

Printed in Japan

Sony DDS-4 Tape Drive

SDT-10000 SDT-11000

The no-compromise tape streamer. Sony's new SDT-10000 offers 52 GB of storage capacity and 6.2 MB/s data transfer rate.
Wealth of functions packed into 3.5-inch size, outstanding cost performance and supreme reliability.
Today's rapidly-expanding networks and information systems require a fast, reliable storage solution. Sony's new DDS-4 format, based on the firmly-established DDS media system, is the answer. Its attractive features of compact size, fast speed and large capacity make this tape streamer ideal for data storage in all applications, from corporate servers and workstations, to the SOHO environment. Large 52GB storage capacity
The recording density has been greatly improved by the narrower track pitch, longer tape and other ingenious ways based on Sony's proven helical scan technology. 52 GB of data (20 GB without compression) can be squeezed onto a compact DAT-size cassette so that even the new generation of larger hard disks can be backed up onto a single tape.

Specifications

Drive type Media: 3.5-inch DDS-4 DAT Tape Drive 150 m DDS-4 Data Cartridge 125 m DDS-3 Data Cartridge 120 m DDS-2 Data Cartridge 90/60 m DDS Data Cartridge DDS: ISO/IEC-10777 ECMA-139 DDS-DC: ISO/IEC-DIS11557 ECMA-150 DCLZ: ISO/IEC-DIS11558 ECMA-151 DDS-2: ISO/IEC13923 ECMA-198 DDS-3: ISO/IEC 15521 ECMA-236 DDS-4: ISO/IEC T.B.D. ECMA-288 DCLZ SDT-10000: SCSI-3 Ultra Wide/SE SDT-11000: SCSI-3 Ultra Wide/LVD 20 GB (without compression) 52 GB (with compression) with 150 m data cartridge *Compression rate 2:1 2.4 MB/s (without compression) 6.2MB/s (with compression) with 150 m data cartridge *Compression rate 2:MB/s (max.) (Asynchronous) 40 MB/s (max.) (Synchronous) 122,000 bpi Variable or fixed Approx. 55 seconds with 150 m data cartridge Less than 90 seconds with 150 m data cartridge 8,503 rpm 10 MB Less than 10-15 bits 250000 POH (Duty 40%) 0.25G peak, 5 to 500 Hz (swept) 5.0G peak, half sine wave of 3 ms duration 26C {79F} 5C to 40C {41F to 104F} -40C to 70C {-40F to 158F} 20% to 80% (non-condensing) DC 55% or DC 12V10% 8.0 W (typical) or less than 12.2 W (max.) 101.6 (W) x 41.2 (H) x 146 (D) mm 600 g (1lb 5oz) 3.5-inch standard height
Storage capacity and transfer rate depend on the data type. Design and specifications are subject to change without notice. Sony is a registered trademark of Sony Corporation.

Standard compliance:

Fast 6.2 MB/s*1 data transfer
In addition to the RF system IC and formatter IC, new technologies such as Sony's unique 8503 rpm drum combine to deliver fast data transfer of 6.2 MB/s.
*1 Transfer rate when compressed. 2.4 MB/s without compression
DC algorithms: Interface: Capacity:

Ultra-wide SCSI/SE-LVD

The ultra-wide SCSI disk drive interface not only supports the newest hardware environment, but also high-speed burst data transfer of 40 MB/s (synchronous). SDT-11000 has achieved this with its ultra-wide SCSI and a built-in LVD, thus improving versatility and usability when installed in a system.

Sustained transfer rate:

Burst transfer rate: Linear recording density: Recording block length: Average access time: Search time: Drum rotational speed: Buffer size: Error rate: MTBF: Vibration (operating): Shock (operating): Max.wet bulb temperature: Operating temperature: Storage temperature: Operating humidity: DC power supply: Power consumption: Dimensions: Mass: Form factor:
Compatibility with DDS Format
SDT-10000/11000 can write and read conventional DDS-1, 2 and 3 media to ensure that all valuable archived data can still be accessed.

Compact Form Factor

The compact 3.5-inch form factor size is configured into systemoriented*2 form factor size. The high performance, space-saving backup system can be readily configured to be built into existing system.
* A 5.25-inch half-height version is available.
For further information, please contact:
Sony Corporation, Core Technology & Network Company, Electronic Devices Marketing Group, Computer Peripherals Marketing Division Data Storage Sales & Marketing Dept. Tape Streamer Marketing Section
Osaki Gate City East Tower, 1-11-1, Osaki, Shinagawa-ku, Tokyo, 141-0032 Japan Tel: 81-(0)3-5435-3486 Fax: 81-(0)3-5435-3566
Sony International (Singapore) Limited, Sony Electronics Devices (Singapore)
10 Hoe Chiang Road, #23-00, Keppei Towers, Singapore 089315 TEL: 65-329-1553 FAX: 65-329-1590
Sony Comercio e Industria Ltda.
Rua Inocencio Tobias, 125-Parque Industrial Thomas Edson - Barra Funda CEP 01144-000-Sao Paulo-SP-Brasil TEL: 55-11-3824-6586 to 6598 FAX: 55-11-825-9064

SEL Sony Electronics Inc., Computer Components and Peripherals Division
3300 Zanker Road, San Jose, CA 95134, USA TEL: 1-800-352-7669
Sony Australia Limited, Information Technology Products Division
33-39 Talavera Road, North Ryde NSW 2113, Australia TEL: 61-2-9887-6666 FAX: 61-2-9805-1241
Sony of Canada Limited., Computer Products Division
115 Gordon Baker Road, Toronto, Ontario M2H 3R6 Canada TEL: 1-416-718-5050 or 1-800-961-7669 Fax: 1-888-263-2244

Sony Chile Ltda.

Av. Kennedy 8017, Las Condes, Santiago, Chile TEL: 56-2-210-6000 FAX: 56-2-224-5417
Sony Computer Peripherals & Components Europe
The Heights, Brooklands, Weybridge, Surrey KT13 OXW, United Kingdom TEL: 49-2389-95-10-47 FAX:49-2389-29-21
Sony Gulf FZE, Business Development Department
P.O. Box 16871, Jebel Ali Free Trade Zone, Dubai, U.A.E. TEL: 00-971-4-815488/816912 FAX: 00-971-4-816259/815408/17806
Sony Corporation of Hong Kong Limited Computer Peripheral Sales & Marketing Division Electronic Devices Marketing Hong Kong
45/F, The Lee Gardens, 33 Hysan Avenue, Causeway Bay, Hong Kong TEL: 852-2909-1008 FAX: 852-2909-2001

Sony Corporation

Printed in Japan SONY January, 2000