Installation

Package contents The package for the Avena 135 contains the following items: Avena 135 Base Station (BS) Avena 135 Handset (HS) 2 rechargeable batteries (NiMH AAA) Telephone line connection cable Power supply type SNG 05-ea User Manual The latest version of the User Manual can be retrieved from the Swissvoice internet site at: www.swissvoice.net).
Additional items for Duo In case you have purchased the Avena 135 Duo (2 handsets) you will find the following additional items in the package: Second Avena 135 Handset (HS) 2 additional rechargeable batteries (NiMH AAA) Charging bay (for the second handset) with power supply type SNG 06-ea
Finding the best location In order to obtain the best performance of your Avena 135 /135 Duo cordless telephone, place the telephone in the centre of your apartment/living quarters. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range in open field between base station and handset is approx. 300 meters. The actual range can be smaller depending on the surrounding conditions as well as spatial and building construction factors. Within buildings a range of up to 50 m can be reached.
Depending on the structural surroundings, radio dead spots may occur even within this indoor range caused by the digital transmission in the frequency range. Reduced transmission quality results in short interruptions of the transmission. To improve the transmission quality, move the telephone slightly away from the radio dead spot. A connection between base station and handset will be broken when the radio range is exceeded for more than 10 seconds. In order to avoid signal interference with other electronic devices, a distance of al least 1 meter between the telephone and other equipment is recommended.
Positioning the base station /charging bay Position the base station (as well as any additional charging bays) in a clean, dry and well ventilated location. Choose a spot that is stable, level and not subject to vibration. In order to avoid a mutual interference, do not place the base station /charging bay in the immediate vicinity of other electronic equipment such as hi-fi systems, office equipment, or microwave ovens. Avoid locations near a heat source, e.g. heating radiators or near obstacles such as metal doors, thick walls, niches and cupboards. The base station /charging bay is not equipped with a mains switch. For this reason the power outlet to which the telephone is connected must be easily accessible.
The base station /charging bay must not be exposed to direct sunlight. The base station /charging bay must be protected from moisture. Do not place the telephone in rooms exposed to condensation, corrosive steam or excessive amounts of dust. Condensation often occurs in basements, garages, winter gardens or sheds. The ambient temperature must be between 5 C and +40 C.

Wall mounting Your Avena 135 /135 Duo cordless telephone is suitable for wall mounting. Two screws and wall plugs are provided for this purpose. Place the plugs vertically at a distance of 90 mm from each other and insert the screws. Leave approx. 3 mm space between the screw head and the wall. Hang the base station on the screws and connect the power supply and telephone cables.
230 V mains outlet and telephone wall connector should be within the range of the supplied cables. The base station must not be mounted in door or windows frames: risk of damage! Caution: take care not to damage hidden cables in the wall!
Connecting the telephone Before you can start using your cordless telephone you must connect the power supply and telephone connection cables. Safety note For the Avena 135 /135 Duo base station use only the provided power supply type SNG 05-ea!
Telephone connection cable
Connect the telephone connection cable to the socket on the base station marked with a telephone symbol and fit the cable into the corresponding groove. Connect the other end of the telephone connection cable to the telephone wall plug. Note that for older types of wall connectors you may need an appropriate adapter plug. Connection socket for the power supply cable

Power supply cable

The power supply cable is first plugged into the socket marked with the power supply symbol on the bottom of the base station. Fit the cable in the appropriate groove. Then connect the power supply to the 230 V outlet socket.
Connection socket for the telephone connection cable
Your telephone will not function if the power supply is not plugged in or during loss of power. 8
To disconnect the telephone first unplug the power supply from of the 230 V mains socket and then disconnect the telephone line cable from the wall connector. To remove the connection cables press the cable grips (e.g. with a ballpoint pen or similar object) towards the connector and simultaneously pull out the plug along with the cable.
Connecting the charging bay Charging Bays are used to charge the batteries of additional handsets. Simply connect the cable from the power supply to the charging bay. Plug the power supply into the mains socket and place the additional handset in the charging bay. The charging bay has no telephone cable connection.
Inserting the batteries in the handset The handset will be fully operational only after the batteries have been fully charged for the first time. Battery compartment The battery compartment is located at the bottom of the handset. The battery compartment holds two rechargeable NiMH batteries of type AAA.
Remove the battery compartment cover Slide the cover of the battery compartment downward (approx. 3 mm) and lift the cover.

Display and keypad

Display and symbols The handset display provides easy to understand information on the current status of your telephone. The 4-line display (with backlight illumination) is capable of showing several graphical symbols and text lines. The meaning of the symbols shown in the upper part of the display is as follows:

A INTERN 1

A D

INTERN 1

This antenna symbol is permanently lit if a radio connection between handset and base station exists. A blinking symbol shows that the handset is almost outside of the range of the corresponding base station. You have pressed the talk key. Indicates that the handset is logged on to base station A, B, C or D. Upon delivery the handset is logged on to base station A. The keypad has been locked (key lock). One or more new SMS* text message have been received. The ring tone has been switched off (do not disturb). Incoming calls are signalled by a short beep. The microphone is switched off (mute). Indicates charge status of the battery. Name and number of the handset. You can operate up to 5 handsets on the same base station. This allows you to make internal calls between handsets free of charge!
* Ask your service provider about the availability and any charges for this service. 13

Handset front view

Earpiece (additional loudspeaker is located at the backside)
Display with backlight illumination Soft key

INTERN 17.01

1 20:53
Navigation keys Soft key Cancel key Phonebook key Talk key Hands-free key (illuminated) Message key (illuminated)

Number pad

R-key Microphone 14

VIP phonebook

Handset keypad The following illustrations represent the keys on the handset keypad. For each key a short description is provided. Softkeys (left and right) which corresponding to different functions as displayed on the screen. The navigation keys have different functions: While in a standby: open the redial list. While in a menu: scroll up or down. During a call: change the volume. This C (cancel)-key has different functions: While in a menu: press to quit the (sub) menu Press for 2 seconds to return to the standby mode. During a call: press to switch off the microphone (mute). Open the phonebook. Talk key. Corresponds to lift/replace receiver on a conventional telephone. Handsfree / speakerphone: switch the loudspeaker on/off. When the loudspeaker is on, this key is illuminated. Message key. This key blinks when one or more new messages have been received. Press this key to open the message list. Numerical keys for entering telephone numbers as well as text.

You may also make internal calls. Refer to chapter Making internal calls for more details.
Answering a telephone call When someone is calling you, you will hear the ring tone and the number (or name) of the calling party is displayed on the Avena 135 /135 Duo handset. Not all service providers support this so-called CLIP service. So ask your service provider about the availability and additional charges of service. To answer a telephone call you simply lift the handset from the base station /charging bay or you press the talk key.
Your Avena 135 /135 Duo handset displays the name of the calling party (instead of the telephone number) only if you have previously entered this telephone number in the phonebook. The calling party may have restricted its identity. In this case the name or number will not be shown. The display will simply read:. Incoming call ! Incoming calls are signalled acoustically on both the handset and the base station. You may change the volume and melody of these ring tones individually (refer to chapter Setting the ring volume (HS/BS)).
Ending a telephone call To end a telephone call you simply press the talk key is broken. The handset returns to the standby mode. and the telephone connection
Missed calls If you had one or more unanswered calls during your absence the handset display shows. In addition, the message key is blinking to indicate that New calls ! you missed one or more calls (this applies only for missed calls for which CLIP information was available). Press the message key to open the call register to see who called you. Refer to chapter Dialling from the call register for more information on the call register and its features.
Handsfree calling The Avena 135 /135 Duo handset is equipped with a loudspeaker which enables handsfree calling. Press the loudspeaker key on the handset to activate/deactivate the loudspeaker. The loudspeaker key is illuminated when the loudspeaker is activated. The volume of the earpiece and of the loudspeaker can be adjusted independently (refer to chapter Changing the voice volume during a call).
Warning ! The loudspeaker is located at the backside of the handset and may produce loud tones. Never place the loudspeaker close to your ear in order to prevent hearing damage !
Changing the voice volume during a call During a call you can independently adjust both the earpiece and loudspeaker voice volumes in five levels.

You are conducting a telephone conversation. Press the Volume softkey. The current setting is indicated by a tick mark. Select the desired volume level with the navigation keys (15). When handsfree is off you can adjust the earpiece volume: Earpiece vol.1 = quietest level (1)

Earpiece vol. 5

= loudest level (5)
When handsfree is on you can adjust the loudspeaker volume: Speaker vol.1 = quietest level (1)

Speaker vol. 5

Confirm with the OK softkey. The new voice volume level is set.
Muting the handset If you are in a telephone conversation with someone and you dont want that person to hear what is being said in the room then you can temporarily switch off the microphone of the handset (mute) by pressing. The icon appears in the display to indicate that the microphone is switched off. Press again to switch the microphone back on.

Message Lists

Your Avena 135 /135 Duo has three different message lists: Network Mailbox This list shows whether you have new messages in your network mailbox (only if available from your service provider!). This network mailbox works like an answering machine similar to what is often used for GSM mobile phones. When you have one or more message in this network mailbox the display shows and the message key is blinking. By pressing this message Mailbox ! key you can call your mailbox directly to listen to the new message(s). Refer to chapter Network Mailbox / Voicebox for more information on availability and operation. SMS Messages For SMS messages actually two lists are available: one for incoming and one for outgoing (stored) messages. When you have one or more new SMS messages the display shows and the message key is blinking. New SMS ! By pressing this message key you enter the list of incoming SMS messages directly. Refer to chapter SMS messages for more details. Call register This list contains missed incoming calls (only calls for which CLIP information was available). When you have missed one or more calls the display shows New calls ! and the message key is blinking. By pressing this message key you enter the call register directly. For more information on the call register and its features refer to chapter Managing the call register.
You can access the message lists by pressing the message key or by selecting the menu entry Messages from the main menu. If several new messages (of different types) are available then the display shows Message waiting !. 24

Comfort dialling

Dialling using the phonebook Instead of remembering a telephone number, you can lookup a name in the phonebook and dial the corresponding telephone number with a single key press. Press the phonebook key. The first entry in the phonebook is displayed. The number of entries currently stored in the phonebook is displayed at the top of the display, e.g. - Phonebook (23) -. Scroll to the desired phonebook entry using the navigation keys.

Store number from the call register in the phonebook Press the message key.
Deleting an entry from the call register Press the message key.
The display reads Delete entry ?. Press the Yes softkey to confirm. The display briefly shows Entry deleted ! and the entry is deleted from the call register. Press the cancel key for approx. 2 seconds to return to the standby mode.
The call register is stored in the base station. Thus, all manipulations of the call register (such as deleting an entry) will be reflected in all handsets which are logged on to the base station.
Deleting the entire call register Press the message key.
The entire call register is also deleted when the base station is reset.
Making internal calls If you have more than one handset logged on to the base station then you can make internal telephone calls between these handsets. Such internal calls are free of charge since such calls are routed over the base station but not over the telephone network. Dialling an internal number
Press this softkey to open the list of available internal destinations (i.e. other handsets which are logged on to the base station).
Select the internal destination you want to call from the list (e.g. Intern 2 ) and press the OK softkey to dial this number. again or by placing the hand-
You may end the internal call by pressing the talk key set back in the base station /charging bay.
If you are having an internal conversation then it is not possible to set-up another (second) internal call between other handsets. The list of available internal destinations includes only other handsets which are logged on to the base station. To find out which handsets are logged on to the base station, press the paging key on the base station. On all logged on handsets you will hear a ring tone and the handset displays read Paging.
Callback if busy Ask your service provider about the availability and any charges for this service. When the person whom you are calling is engaged in another conversation (you will hear the busy tone), then you may activate this service. When the other party becomes free, your own telephone starts ringing and when you answer, the network automatically sets-up the connection. Activating callback if busy You are trying to call someone. The called party is already engaged and you hear the busy signal.

Remember that brokering between external calls is performed in the telephone network (supplementary network service). This means that you will have to verify that this service is available from your service provider and that the correct control codes are programmed in your Avena 135 /135 Duo.
Three-party conference calls If you have two calls at the same time (one call on hold), then you may want to connect all parties in a so-called 3-party conference call.
You have two calls, one of which on hold. Simply press the Conference softkey to enter into a 3-party conference call. Conduct your conference call now.
Press the Split softkey to split up the conference call in individual calls again. By pressing the talk key in the middle of a conference call, you disconnect yourself from the conversation and both remaining parties are automatically connected (call transfer).
Remember that setting up a conference call between external parties is performed in the telephone network (supplementary network service). This means that you will have to verify that this service is available from your service provider and that the correct control codes are programmed in your Avena 135 /135 Duo.

Call Forwarding

In case you are busy or away, there are several options for people still to reach you. Although your Avena 135 /135 Duo does not possess an answering machine, your service provider might be offering you such an answering machine through a network mailbox / voicebox. Refer to chapter Network Mailbox for more details. Another possibility is to forward incoming calls automatically to another telephone number (Call Forwarding). Call Forwarding is not actually performed in your Avena 135 /135 Duo but rather in the telephone network itself. Therefore you must tell the network where you want to forward your calls to and your Avena 135 /135 Duo provides menus to actually do just that.
Call Forwarding is a supplementary network service and thus subject to availability from your service provider. Please ask your service provider about any subscription fees/costs for this service.
Enable/disable Call Forwarding Your Avena 135 /135 Duo provides menus which make it very easy for you to enable or disable Call Forwarding. You may individually activate or de-activate Call Forwarding for the following situations: CFB Call Forwarding if Busy Forward all incoming calls only if your telephone line is busy. CFNR Call Forwarding when No Reply Forward all incoming call when an incoming call is not answered within a certain period of time. CFU Call Forwarding Unconditional Forward all incoming calls immediately. 50
Follow the procedure below to enable/disable Call Forwarding:
Select the type of Call Forwarding and press the OK softkey:

Text editor Your Avena 135 /135 Duo has a text editor with which you can enter and modify texts as well as navigate through the text lines. In the text editor mode, key functions are as follows: Toggle between lowercase, uppercase and digits Press this key to toggle between lowercase, uppercase and digits. The current status is indicate in the bottom line of the display. Move the cursor Move the cursor one character to the left. (long press) Move the cursor one line up. Move the cursor one character to the right. (long press) Move the cursor one line down. Delete characters Delete the character left from the cursor. (long press) Delete all characters. Quit the text editor without saving. Enter characters
Keys for entering characters. Press the key one or more times to enter the required character. The bottom line of the display briefly lists all available characters for this key.
Receiving SMS messages All received SMS messages are stored in the list of incoming SMS messages. New incoming SMS messages are also announced on the handset by displaying the symbol together with the text New SMS. In this case you may press the (blinking) message key which takes you directly to the list of incoming SMS messages.
New SMS messages will not be received if the SMS memory is full. So make sure that you delete any SMS messages before all memory space is used up!
List of incoming SMS messages Incoming SMS messages are stored together with their reception date and time. Your Avena 135 /135 Duo stores max. 15 SMS messages. If the SMS memory is full, a corresponding warning message is displayed asking you to delete one or more SMS messages first. Each entry in the list shows the reception date and time, the telephone number of the sender as well as the status (new or read) of the SMS message.
Reading entries from the list of incoming SMS messages
Messages SMS Incoming SMS
The first SMS message in the list is displayed, e.g.:

New SMS

031683994412 21.06 15:22
The list is sorted by date and time of reception (most recent message first). Browse through the SMS messages using the navigation keys.

By pressing the Read softkey the text contents of the selected SMS message will be displayed. Use the navigation keys to scroll through multiple lines of text within the SMS message. Press the cancel key briefly to return to the list of incoming SMS messages. Press the cancel key for approx. 2 seconds to return to the standby mode.
After having read an SMS message the status of the message is automatically changes from New to Read.
Options for incoming SMS messages When reading an incoming SMS message, the following options are available:
Open the SMS options menu by pressing the Options softkey.
Select one of the following menu entries and press the OK softkey.

Answer SMS

Select this option if you want to answer this SMS message. You are asked whether you want to copy the text of the original incoming SMS message. Complete the text of your answer and send it off. The destination number is automatically copied from the original sender.

Delete SMS

Select this option to delete this incoming SMS.

Call this number

If you select this option, your Avena 135 /135 Duo directly dials the telephone number of the sender of this incoming SMS message.
You can copy the telephone number of the sender of this SMS message directly into your phonebook. All you have to do is enter the name to be stored in the phonebook.
List of outgoing SMS messages The list of outgoing SMS messages contains: SMS messages which you have explicitly stored SMS messages which could not be send (transmission failure) SMS message which were send are deleted after successful transmission, unless you have explicitly stored that message. Remember that the SMS storage capacity of your Avena 135 /135 Duo is limited to a total of 15 SMS messages. Viewing entries from the list of outgoing SMS messages
Messages SMS Outgoing SMS

077395578223 23.06 09:17

The list is sorted by date/time of transmission (most recent message first). Browse through the SMS messages using the navigation keys.

Key Lock

By activating the key lock (refer to chapter Switching the key lock on/off) you can prevent that an unintentional key press will execute any function.

Handset settings

Setting the ring volume (HS) You can set the volume of the handset ring tone in 5 levels or turn it off completely. By pressing the key (approx. 2 seconds) the ring tone is switched on/off. The symbol indicates that the ring tone is off (do not disturb).
Select the menu entry Select the menu entry Select the menu entry Select the menu entry
Settings HS settings Ring tones Ring volume
and press the OK softkey. and press the OK softkey. and press the OK softkey. and press the OK softkey.
The current setting is indicated by a tick mark. Select the desired volume level with the navigation keys (OFF, 15).
OFF Ring volume 1 Ring volume 5
= no ring tone (do not disturb)
= quietest level (1) = loudest level (5)
Confirm with the OK softkey. The new volume level is set. Press the cancel key for approx. 2 seconds to return to the standby mode.
Setting the ring melody You can choose between 10 different ring tone melodies.
Settings HS settings Ring tones Ring melody
The current setting is indicated by a tick mark. Select the desired melody with the navigation keys.
Confirm with the OK softkey. The new melody is now set. Press the cancel key for approx. 2 seconds to return to the standby mode.
Enabling/disabling warning tones On the Avena 135/135 Duo you may enable or disable the following audible (warning / acknowledge) signals on the handset: Low battery low Key click Out of range
Settings HS settings Warning tones
Select the warning tone which you want to enable/disable and press the OK softkey. The current status is shown, e.g. ding to your preference.
. Change the setting accor-
Confirm with the OK softkey. The selected setting is stored. Press the cancel key for approx. 2 seconds to return to the standby mode.
The key click setting applies also to all acknowledge tones (e.g. when placing the handset back in the base station /charging bay).

To reset the base station refer to chapter Resetting the base station.

Base Station settings

Setting the ring volume (BS) You can set the volume of the base station ring tone in 5 levels or switch it off completely.
Settings BS settings Ring tones Ring volume
Settings BS settings Ring tones Ring melody
Changing PIN code The PIN code is a 4-digit secret number to protect your telephone from unauthorised use. At the factory, the PIN code is initially set to 0000. It is highly recommended to change this PIN code as soon as possible to your own personal code!
Settings BS settings Edit PIN code
Open the menu by pressing the Menu softkey. The display shows Old PIN code :. Enter the current PIN code (factory setting 0000) and press the OK softkey. The display shows New PIN code : requesting you to enter a new 4-digit PIN code. Finish by pressing the OK softkey. The display shows Repeat PIN code: requesting you to enter the new PIN code again. Finish by pressing the OK softkey. The display briefly shows Stored !. The new PIN code is now stored.
Only authorised service staff can reset the PIN code! Thus make sure that you do not forget your PIN code! If you enter a wrong PIN code, the display shows Wrong PIN code :. Press the cancel key (or wait a few seconds) after which you are requested to re-enter the correct code.
Time and Date To set the date and time on your Avena 135 /135 Duo follow the procedure below:

Settings Date / Time

The display reads: Enter date :. Enter the current date in the indicated format and press the OK softkey. The display reads: Enter time :. Enter the current time in the indicated format and press the OK softkey. The new date and time are now stored.
The time and date setting is stored in the base station. This means that each change of the time and/or date applies to all other handsets which are logged on to the same base station.
Selecting the Flash time A so-called flash-signal is sometimes required to perform special network service functions. Ask your service provider for further details on when to use such a flash signal. Your Avena 135 /135 Duo has a dedicated key to generate this flash signal. To select the length of the flash signal, follow the procedure below:

Settings Flash time

The current setting is indicated by a tick mark. Select the desired flash time with the navigation keys, e.g. Flash 100 ms. Select one of the following values (in msec): 80, 100, 120, 180, 250, 300 or 600 msec

Please ask your service provider about the exact codes and functionality for each of the available supplementary services !
Using network services through the menu With your Avena 135 /135 Duo you dont have to remember all these codes. Instead, you may use these supplementary network services through plain softkey or text menu selections! For example, if you want to set up a conference call between three parties, you dont have to enter the function code which corresponds to this network service. After you have set up a call to each of the other parties, you simply press the Conference softkey Conf. Your Avena 135 /135 Duo will lookup the corresponding code for this service and send it to the network. The Avena 135 /135 Duo stores codes for the following network services: Service description Enable call waiting Disable call waiting Accept a waiting call Reject a waiting call Brokering (switch between two concurrent calls) Set-up a conference call Enable Call Forwarding Unconditional (CFU) Disable Call Forwarding Unconditional (CFU) Enable Call Forwarding No Reply (CFNR) Disable Call Forwarding No Reply (CFNR) Enable Call Forwarding on Busy (CFB) Disable Call Forwarding on Busy (CFB) Make an anonymous call
Initiate callback when party is busy (Call Completion Busy Subscriber) Telephone number of the network mailbox/voicebox * As a reminder for yourself, use this column to write down the appropriate codes according to your service providers specifications. 81
Editing/programming network service codes Before using any of the supplementary network services please make sure that the correct codes are stored in the Avena 135 /135 Duo. Here is how you can verify and edit these codes:
Settings Network Services Enter code :
Now select the required network service from which you want to verify or change the control code and press the OK softkey. Edit the code according to the service provider specifications and press the OK softkey to confirm. The new code is now stored.
To enter a flash character press the R-key
Network Mailbox / Voicebox A special supplementary network service is the so-called Network Mailbox or Network Voicebox. This service acts as an automatic answering machine very similar to the customary mailboxes for GSM telephones. Please note that this is a supplementary network service and subject to availability from your service provider. Please ask your service provider also about any charges/costs as well as a full description of the service functionality. Your Avena 135 /135 Duo supports this service by providing a quick dial function assigned to the key. When you press this key for 2 seconds (long-press) the telephone number of this network mailbox is automatically dialled.

to log the handset on to your base station.
If you are using more than one base station, you may select another base station e.g. B, C or D.
Press the OK softkey. The display reads

Searching BS !

If the base station was found, then you are requested to enter the system PIN code of that base station. Confirm with the OK softkey. The handset is now logged on to this base station. The display will reflect this by showing both the and A symbols. If the log-on procedure was successful, the display will show the name as well as the internal number of the handset e. g. Intern 2. The internal number of the handset is automatically assigned by the base station and cannot be changed. To make it easier to identify the handset, you may change the name of the handset e.g. to PETER or MARY. 85
Log on to multiple base stations You can also log on your handset to multiple base stations (max. 4). This is useful e.g. if you have an Avena 135 /135 Duo base station at home and another Avena 135 /135 Duo base station at work. When you log on your handset to both these base stations than you can take this handset with you from home to work and be able to make telephone calls at both locations with just one handset. In this example you might select base station A for the one at home and base station B for the one at work. In the log-on procedure the handset display indicates the base stations to which you are already logged on by an asterisk: Base station A *.

Log off the handset

Settings Log-off HS
Enter the system PIN code of the base station and press the OK softkey. Select the internal number of the handset to log off, e.g. and confirm with the OK softkey. Intern 2 The display shows Log-off HS ?. Again confirm with the OK softkey. The handset with the selected internal number is logged off from the base station.
Switch to another base station After you have successfully logged your handset on to multiple base stations, you still need to assign the active base station through which you want to make your phone calls. At any given time, only 1 base station can be the active base station for your handset.
Settings HS settings Log-on to BS
Press the OK softkey. The currently assigned base station for your handset is displayed, e.g. Base station A . Select the new base station to which you want to switch to.