Guidebook

Appendix B: Service and Warranty Information
This appenidix describes routines that may help yiou correct any problems in using your TI-68 scientific calculator, as well as the service and warranty provided by Texas Instruments. Contents
Battery Information.. In Case of Difficulty.. Support and Service Information.. Warranty Information..

B-2 B-4 B-5 B-6

Service and Warranty Information B1
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Support and Service Information Product Support
Customers in the U.S., Canada, Puerto Rico, and the Virgin Islands
For general questions, contact Texas Instruments Customer Support: phone: e-mail:
1.800.TI.CARES (1.800.842.2737) ti-cares@ti.com
For technical questions, call the Programming Assistance Group of Customer Support: phone:

1.972.917.8324

Customers outside the U.S., Canada, Puerto Rico, and the Virgin Islands
Contact TI by e-mail or visit the TI calculator home page on the World Wide Web. e-mail: Internet:
ti-cares@ti.com www.ti.com/calc

Product Service

Customers in the U.S. and Canada Only
Always contact Texas Instruments Customer Support before returning a product for service.
Customers outside the U.S. and Canada
Refer to the leaflet enclosed with this product or contact your local Texas Instruments retailer/distributor.
Other TI Products and Services
Visit the TI calculator home page on the World Wide Web.

www.ti.com/calc

Service and Warranty Information B5
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Warranty Information Customers in the U.S. and Canada Only
One-Year Limited Warranty for Electronic Product
This Texas Instruments (TI) electronic product warranty extends only to the original purchaser and user of the product. Warranty Duration. This TI electronic product is warranted to the original purchaser for a period of one (1) year from the original purchase date. Warranty Coverage. This TI electronic product is warranted against defective materials and construction. THIS WARRANTY IS VOID IF THE
PRODUCT HAS BEEN DAMAGED BY ACCIDENT OR UNREASONABLE USE, NEGLECT, IMPROPER SERVICE, OR OTHER CAUSES NOT ARISING OUT OF DEFECTS IN MATERIALS OR CONSTRUCTION.
Warranty Disclaimers. ANY IMPLIED WARRANTIES ARISING OUT OF THIS SALE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ABOVE ONE-YEAR PERIOD. TEXAS INSTRUMENTS SHALL NOT BE LIABLE FOR LOSS OF USE OF THE PRODUCT OR OTHER INCIDENTAL OR CONSEQUENTIAL COSTS, EXPENSES, OR DAMAGES INCURRED BY THE CONSUMER OR ANY OTHER USER. Some states/provinces do not allow the exclusion or limitation of implied warranties or consequential damages, so the above limitations or exclusions may not apply to you. Legal Remedies. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province. Warranty Performance. During the above one (1) year warranty period, your defective product will be either repaired or replaced with a reconditioned model of an equivalent quality (at TIs option) when the product is returned, postage prepaid, to Texas Instruments Service Facility. The warranty of the repaired or replacement unit will continue for the warranty of the original unit or six (6) months, whichever is longer. Other than the postage requirement, no charge will be made for such repair and/or replacement. TI strongly recommends that you insure the product for value prior to mailing. Software. Software is licensed, not sold. TI and its licensors do not warrant that the software will be free from errors or meet your specific requirements. All software is provided AS IS. Copyright. The software and any documentation supplied with this product are protected by copyright.

All Customers Outside the U.S. and Canada
For information about the length and terms of the warranty, refer to your package and/or to the warranty statement enclosed with this product, or contact your local Texas Instruments retailer/distributor.
B6 Service and Warranty Information
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