Topcom Butler 2410
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BUTLER 3501 TWIN/TRIPLE/QUATTRO
USER GUIDE V.2.0
To use Caller ID (display caller), this service has to be activated on your phone line. Normally you need a separate subscription from your telephone company to activate this function. If you dont have the Caller ID function on your phone line, the incoming telephone numbers will NOT be shown on the display of your telephone.
This product is in compliance with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC. The Declaration of conformity can be found on :
The features described in this manual are published with reservation to modifications.
Topcom Butler 3501 Twin/Triple/Quattro
1. 1.1 1.2 1.3 1.4 2. 2.1 2.2 2.3 3. 3.1 3.2 3.3 3.4 3.5 3.6 3.7. 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 4. 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 5. 5.1 5.2
Description of telephone Handset and base Butler 3501 Charger Butler 3501 Display Handset indicator (LED) Telephone installation Connections Rechargeable batteries Alarm clock settings Using the Telephone Setting menu language Handset ON/OFF Receiving a call Making an external call Making an internal call Internal call transfer Conference Call Display of call duration Microphone mute Pause Key Caller Identification Redial memory Calling from the phonebook Using the alphanumerical keypad Using the menu Personalisation Adjusting the ring volume Choosing the ring melody Speaker volume during call Activation / Deactivation of beeps Handset name Changing the PIN code Setting the dialling mode Flash time duration Automatic answer Reset Keypad lock Setting the time Setting the alarm Advanced functions Phonebook Searching a handset from the base
6. 6.1 6.2 6.3 6.4 7. 8. 8.1. 8.2. 8.3. 9.
Managing multiple handsets Setting up an additional handset Removing a handset Setting up a handset on another base Selecting a base Trouble shooting Topcom warranty Warranty period Warranty handling Warranty exclusions Technical characteristics
ENGLISH Only use the charger plug supplied. Do not use other chargers, as this may damage the battery cells. Only insert rechargeable batteries of the same type. Never use ordinary, nonrechargeable batteries. Insert rechargeable batteries so they connect to the right poles (indicated in the battery compartment of the handset). Do not touch the charger and plug contacts with sharp or metal objects. The operation of some medical devices may be affected. The handset may cause an unpleasant buzzing sound in hearing aids. Do not place the basic unit in a damp room or at a distance of less than 1.5 m away from a water source. Keep water away from the handset. Do not use the telephone in environments where there is a risk of explosions. Dispose of the batteries and maintain the telephone in an environment-friendly manner. As this telephone cannot be used in case of a power cut, you should use a mainsindependent telephone for emergency calls, e.g. a mobile phone. This telephone uses rechargable batteries. You have to dispose of the batteries in an environment friendly manner according to your country regulations.
DISPOSAL OF THE DEVICE (ENVIRONMENT)
At the end of the product lifecycle, you should not throw this product into the normal household garbage but bring the product to a collection point for the recycling of electrical and electronic equipments. The symbol on the product, user guide and/or box indicate this. Some of the product materials can be re-used if you bring them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment. Please contact your local authorities in case you need more information on the collection points in your area.
Clean the telephone with a slightly damp cloth or with an anti-static cloth. Never use cleaning agents or abrasive solvents.
The CE symbol indicates that the unit complies with the essential requirements of the R&TTE directive.
Topcom Butler 3501 Twin/Triple/Quattro 5
1. DESCRIPTION OF TELEPHONE
1.1 HANDSET AND BASE BUTLER 3501
Earpiece Handset indicator LED Display Mute/Delete key Redial/Pause key Up key Phonebook/Escape key Down key/Call log key
1 4GHI 7PQRS 2ABC 5JKL 8TUV 0
3DEF 6MNO 9WXYZ
Flash key Power ON/OFF Microphone
Power indicator Charge indicator Incoming call LED
6 Topcom Butler 3501 Twin/Triple/Quattro
1.2 CHARGER BUTLER 3501
ENGLISH Clock HH:MM
1.2.1 Without alarm clock
1.2.2 With alarm clock
Alarm ON LED Charger LED Alarm Set LED
AM/PM indication LEDs
UP SET MODE
Alarm beep off Key
Icon line Character display line (12 characters maximum)
Each operation has an associated icon Icon: EXT INT Meaning: You are online You are in external communication You are in internal communication New numbers in call list Indicate answered call Indicate unanswered call You are opening your address book. You are in the menu. rechargeable battery level indicator 1 segment: weak, 2 segments: medium, 3 segments: full. The antenna indicates the quality of reception. The antenna flashes when the handset is not registered on the base. Handset keypad locked Indicates that the displayed number is longer than the screen (12 digits)
1.3.1 Standby display In standby mode, the display shows the time and the handset number: 12-05 HS1
1.4 HANDSET INDICATOR (LED)
The handset LED has following function: ON when the external line is busy OFF when all handset are in stanby mode Flashes on all handset when there is an incoming call
8 Topcom Butler 3501 Twin/Triple/Quattro
2. TELEPHONE INSTALLATION
Back view of BASE Butler 3501 ENGLISH TEL Power cable Telephone cord Power cable
Back view of CHARGER Butler 3501
2.2 RECHARGEABLE BATTERIES
Before you use your Butler 3501 for the first time, you must first make sure that the batteries are charged for 6-8 hours. The telephone will not work optimally if not properly charged. To change or insert a rechargeable battery: 1. Slide the cover towards the bottom and then lift it up. 2. Insert the batteries respecting the (+ and -) polarity. 3. Replace the battery cover. Back view of hand-set Rechargeable batteries Cover
The maximum standby time of the batteries is approx. 200 h and the maximum talk time is 10 hours! In the course of time the batteries will start to drain faster. The batteries must be replaced. 2 rechargeable batteries, type AAA NiMH!
2.3 ALARM CLOCK SETTINGS (ONLY VERSION WITH CLOCK IN THE MULTI CHARGER!!)
Depending on the model you bought, he multicharger of the 2nd handset could have a buildin clock with alarm. There are 3 keys at the bottom of the charger to set the time and alarm: 2.3.1 To set the time 1. Press the MODE key ones. The hours will blink. 2. Press the UP-key a few times until the correct hour is shown (1-12) 3. Press the SET key to confirm the hours and to set the minutes 4. Press the UP-key a few times until the correct minutes are shown
10 Topcom Butler 3501 Twin/Triple/Quattro
5. 6. 7. 8.
2.3.2 To set the alarm 1. Press the MODE key twice. The hours will blink and the Alarm Set LED will lit. 2. Press the UP-key a few times until the correct hour is set (1-12) 3. Press the SET key to confirm the hours and to set the minutes 4. Press the UP-key a few times until the correct minutes are shown 5. Press the SET key again to confirm the minute 6. Press the UP-key to choose AM (hours between midnight and noon) or PM (hours between noon and midnight) 7. Press the SET key to confirm 8. Press the UP key to turn ON/OFF the alarm: ON: ALARM On LED will blink OFF: Alarm On LED doesnt lit 9. Press the MODE key to confirm and to return to standby 2.3.3 Turn the alarm buzzer OFF During alarm, the buzzer will ring for 60s unless you press the Alarm beep Off Key.
3. USING THE TELEPHONE
3.1 SETTING MENU LANGUAGE
1. 2. 3. 4. 5. 6. 7. Enter the menu by pressing /OK Select HANDSET using the up and down keys Press OK Select LANGUAGE using the up and down keys Press OK Select the language of choice by means of the up and down Press OK to validate
3.2 HANDSET ON/OFF
Turn ON handset: Press the key on the handset. The handset will search the base. Turn OFF handset: Press for 3 sec. The display will go OFF.
3.3 RECEIVING A CALL
When the handset rings, press to answer. You are then connected to your correspondent. If the hand-set is on the base when the telephone rings, you just need to pick up the handset to answer the call (if the option autoanswer is activated: See 4.9. Automatic answer).
Press the SET key again to confirm the minute Press the UP-key to choose AM (hours between midnight and noon) or PM (hours between noon and midnight) Press the SET key to confirm Press the MODE key twice to show the clock
3.4 MAKING AN EXTERNAL CALL
Normal: 1. Press 2. Enter telephone number Block dialling: 1. Dial your correspondents number 2. Press To correct a number use the key to delete an entered digit
3.5 MAKING AN INTERNAL CALL
1. 2. Press INT Enter the number of the internal handset (1 to 5)
3.6 INTERNAL CALL TRANSFER
When you want to transfer an external call to another handset: 1. During a conversation, press INT 2. Select the number of the internal handset, the external caller is put on hold. 3. When the other handset picks up, press to hang up and transfer the call. If the internal corespondent does not pick-up, press INT again to reconnect to the external caller on line.
3.7. CONFERENCE CALL
Only possible when more then one handset are registered to the base!! You can converse simultaneously with an internal correspondent and an external correspondent. When you are on line with an external correspondent: 1. Press INT 2. Enter the number of the internal handset that you want to call 3. When the internal correspondent picks- up, press and hold # 4. If the internal correspondent does not answer, press INT again to reconnect to the external correspondent on-line.
3.8 DISPLAY OF CALL DURATION
The call duration is displayed after 15 seconds, in minutes - seconds. At the end of each call, the total call duration is displayed for 5 seconds.
3.9 MICROPHONE MUTE
It is possible to mute the microphone during a conversation. Press during the conversation, the microphone is then deactivated, you can talk freely without being heard by the calling party. MUTE is displayed. Press again to return to normal mode.
12 Topcom Butler 3501 Twin/Triple/Quattro
3.10 PAUSE KEY
ENGLISH When dialling a number you can add a pause between two digits by pressing the redail/pause key for 2s.
3.11 CALLER IDENTIFICATION
Caller identification is only available if you have subscribed to this service with your telephone operator. When you receive an external call, the callers number will appear on the display as the telephone rings. If the network sends it, or if the name of the caller is in the address book, the caller is identified by his or her name. The caller identity is replaced by the call duration after 15 seconds in communication. It is still possible to display the callers identity after this time by pressing OK-key repeatedly for the name and number. 3.11.1 List of calls Your telephone keeps a list in memory of the last 40 calls received. This function is only available if your are subscribed to the caller ID information. The correspondents that have called are identified by their telephone number or name in the same way as in caller identification. The presence of new / unanswered calls is indicated by the flashing -icon on the display. To consult the list of calls: 1. Press. If there are no calls in the list EMPTY will appear. 2. Scroll through the calls using the up or down arrows. The callers names will be shown if the name is send by the network or is stored in the phonebook. When is shown, this call is been aswered. When is shown, the call is unaswered. If you are at the end of the list you will hear a beep tone. 3. If you press OK, the telephone number will be shown. Note: if the telephone number is longer then 12 digits, press OK again to see the complete number. 4. Press OK again to see the time and date when the call is received 5. Pressing OK again will give you the option to add this entry in the phonebook if its not already stored: Press OK when ADD is shown on the display. Enter or modify the name and press OK. Enter or modify the telephonenumber and press OK. Select the melody (1-5) which will be heard when this number is calling by means of the up/ down keys and press OK. The entry will be stored in the phonebook. 6. To call back a correspondent, simply press the key when their telephone number or name are displayed. If a caller is in the phonebook, they are identified by their name in the list of calls.
3.11.2 Delete an entry or all entries in the call list You can delete each entry separately or all entries at ones: When scrolling through the calls, press: the mute key short to delete this entry only. DELETE appears on the screen. the mute key long (2 sec.) to delete all entries: DELETE ALL appears on the screen. Press OK to delete current/all entr(y)(ies), or to cancel the delete operation.
3.12 REDIAL MEMORY
Your telephone keeps a list of the 10 last calls (of 32 digits) you have made in memory; The correspondents called are identified by their telephone number or by their name if they appear in the phonebook. To consult the redial list: 1. Press 2. Scroll through the calls with the up and down arrows. 3. To call by the selected correspondent, simply press when their telephone number or name is displayed. When name is displayed, you can toggle between name and number by pressing the OK key!
3.13 CALLING FROM THE PHONEBOOK
To call a correspondent whose name you have saved in the phonebook: 1. Press to enter the phonebook 2. Press the first letter of the name. The first name that starts with this letter or the nearest letter in the alphabet will be displayed. 3. Go through the list of names with the up and down keys. The list scrolls in an alphabetical order. 4. Press to dial the number of the correspondent whose name is displayed. To see the number before dialling, carry out steps 1 to 3 from before and press Ok.
3.14 USING THE ALPHANUMERICAL KEYPAD
With your telephone you can also enter alphanumeric characters. This is useful for entering a name into the phonebook, giving a name to a hand-set, To select a letter, press the corresponding key as many times as is necessary. For example to select an A, press 2 once, to select a B, press 2 twice and so on. To select A and then B consecutively, select A, wait until the cursor moves on to the next character, then press 2 twice. To select a space, press 1. To select a dash, press 1 twice.
The keypad characters are as follows: Key First Second press press 1 space 2 A B 3 D E 4 G H 5 J K 6 M N 7 P Q 8 T U 9 W X
Third press 1 C F I L O R V Y
6 S 8 Z
3.15 USING THE MENU
A wide range of telephone functions are accessible through a user friendly menu. 1. To enter the menu, press /OK 2. Scroll through the selections using the up and down keys, the selections scroll in a loop ( you return to the first after the last). 3. To validate a selection, press OK 4. To return to the previous menu, press
Every programmation is confirmed at the end by a double or single long beep. A double beep confirms the validation of your choice. A long beep signifies that the modification has not been taken into account.
4.1 ADJUSTING THE RING VOLUME
4.1.1 Handset ringvolume External/internal calls The handset ringvolume for internal or external calls can be set separately: 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select INT RING VOL or EXT RING VOL using the up and down keys 5. Press OK 6. Select the desired volume (OFF or 1 to 5 ) 7. Press OK to confirm or to return to the previous menu.
4.1.2 Base ring 1. Enter the menu by pressing /OK 2. Select SETUP using the up and down keys 3. Press OK 4. Select BASE VOLUME using the up and down keys 5. Press OK 6. Select the desired volume (OFF or 1 to 5 ) 7. Press OK to confirm or to return to the previous menu.
4.2 CHOOSING THE RING MELODY
The base and each handset can ring with a different melody. The handsets can ring with a different melody according to whether the call is internal or external. 4.2.1 Base melody 1. Enter the menu by pressing /OK 2. Select SETUP using the up and down keys 3. Press OK 4. Select BASE MELODY using the up and down keys 5. Press OK 6. Select the melody of your choice ( 1 to 5 ) using the up and down 7. Press OK to confirm or to return to the previous menu. 4.2.2 Handset melody, external call 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select EXT MELODY using the up and down keys 5. Press OK 6. Select the melody of your choice ( 1 to 5 ) using the up and down 7. Press OK to confirm or to return to the previous menu. 4.2.3 Handset melody, internal call 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select INT MELODY using the up and down keys 5. Press OK 6. Select the melody of your choice ( 1 to 5) using the up and down 7. Press OK to confirm or to return to the previous menu.
4.3 SPEAKER VOLUME DURING CALL
During conversation, press the up or down key to change the volume accordingly.
4.4 ACTIVATION / DEACTIVATION OF BEEPS
ENGLISH The handsets can emit beeptone when a key is pressed, when the batteries are low or when the handset is out of range. 4.4.1 Key pressed beeptone on/off 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select BEEP using the up and down keys 5. Press OK 6. Select KEYTONE using the up and down keys 7. Press OK 8. Select ON to activate, OFF to deactivate 9. Press OK to confirm. 4.4.2 Low battery Proceed as before, but select at point 6 "LOW BATTERY" instead of "KEYTONE". 4.4.3 Handset out of range Proceed as before, but select at point 6 "OUT RANGE" instead of KEYTONE".
4.5 HANDSET NAME
This function allows you to personalise each handset. 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select NAME using the up and down keys 5. Press OK 6. Enter the name 7. Press OK to validate While entering the name, press c to delete a character and press and hold menu without taking any modifications into account. to exit the
4.6 CHANGING THE PIN CODE
Certain functions are only available to users who know the PIN code. By default this is PIN code = 0000. To change the PIN code: 1. Enter the menu by pressing /OK 2. Select SETUP using the up and down keys 3. Press OK 4. Select PIN CODE using the up and down keys 5. Press OK
6. 7. 8. 9. 10. 11.
Enter the old 4 figure PIN code. Press OK Enter the new 4 figure PIN code Press OK Enter the new PIN code a second time Press OK to validate
4.7 SETTING THE DIALLING MODE
There are two types of dialling mode: DTMF/Tone dialling (the most common) Pulse dialling ( for older installations ) To change the dialling mode: 1. Enter the menu by pressing /OK 2. Select setup using the up and down keys 3. Press OK 4. Select DIAL MODE using the up and down keys 5. Press OK 6. Select the dialling mode using the up and down keys 7. Press OK to validate
4.8 FLASH TIME DURATION
1. 2. 3. 4. 5. Enter the menu by pressing /OK Select SETUP using the up and down keys Press OK Select RECALL using the up and down keys Choose RECALL 1 for short flash time (100ms) or RECALL 2 for long flash time (250ms)
4.9 AUTOMATIC ANSWER
When there is a incoming call and the handset in on the base, the phone automatically takes the line when lifted. This is the default setting, but can be set OFF: 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select AUTO ANSWER using the up and down keys 5. Select ON (for automatic answer) or OFF 6. Press OK
It is possible to return the phone to the original default configuration. This is the configuration which was installed when you first received the telephone.
To return to default settings: 1. Enter the menu by pressing /OK 2. Select SETUP using the up and down keys 3. Press OK 4. Select DEFAULT using the up and down keys 5. Press OK 6. Enter the 4 digit PIN code (default =0000). Press OK. 7. Press again OK to validate DEFAULT PARAMETERS ARE: Low battery beeps Out of range warning beeps Key click Auto answer Internal melody Internal volume External melody External volume Ear volume Phonebook Call log list Redial list Pin code Dial mode Keypad lock
ON OFF ON ON 3 Empty Empty Empty 0000 DTMF OFF
Returning to default settings will delete all entries in the phonebook and call log. The PIN code will also be reset to 0000.
4.11 KEYPAD LOCK
The keypad can be locked so that no settings can be changed or no telephone number can be dialed. The -icon will appear on the screen when keypad is locked. 4.11.1 Locking the keypad by Menu 1. Enter the menu by pressing /OK 2. Select HANDSET using the up and down keys 3. Press OK 4. Select KEY LOCK? using the up and down keys 5. Press OK to lock the keypad 4.11.2 Locking the keypad by the *-key (quick lock) Press and hold the *-key for 3 seconds. The keypad will be locked.
4.11.3 Unlock the keypad 1. Press any key 2. PRESS * will appear on the screen 3. Press the * key within 3 seconds to unlock the keypad
4.12 SETTING THE TIME
1. 2. 3. 4. 5. 6. 7. Enter the menu by pressing /OK Select HANDSET using the up and down keys Press OK Select CLOCK SET using the up and down keys Press OK Enter the time (24h format). Press OK to validate
4.13 SETTING THE ALARM
1. 2. 3. 4. 5. 6. Or 7. Enter the menu by pressing /OK Select HANDSET using the up and down keys Press OK Select ALARM SET using the up and down keys Press OK Select ON to turn On the alarm and press OK. Enter the time (24h format) when the alarm must be activate. Select OFF to turn off the alarm and press OK to confirm When the alarm goes off you can press any handset key to turn it off.
5. ADVANCED FUNCTIONS
The Phonebook allows you to memorise 50 telephone numbers and names. You can enter names of up to 12 characters length and numbers of up to 20 digits length. To call a correspondent whose number is stored in the phonebook, refer to the section 3.13 To enter alphanumerical characters, refer to the section 3.14. 5.1.1 Add an entry into the phonebook 1. Enter the menu by pressing /OK 2. Select PHONE BOOK using the up and down keys 3. Press OK 4. Select ADD ENTRY using the up and down keys 5. Press OK
20 Topcom Butler 3501 Twin/Triple/Quattro
Enter the name Press OK to validate. Enter the telephone number Press OK to validate Select the desired melody (1-5) by means of the up/down key Press OK to Validate
5.1.2 Modify a name or number To modify a number in the phonebook: 1. Enter the menu by pressing /OK 2. Select PHONE BOOK using the up and down keys 3. Press OK 4. Select MODIFY ENTRY using the up and down keys 5. Press OK 6. Move through the list of names with the up and down keys. The list scrolls in alphabetical order. 7. Press OK when you find the name to modify 8. Use the key to go back and enter the new name 9. Press OK to validate 10. Enter the new telephone number 11. Press OK to validate Warning! If you enter the Phonebook first with the key and modify a telephone number with the key, the modification will be taken into account only for this call and will not be stored in the phonebook! 5.1.3 Deleting an entry To delete an entry: 1. Enter the menu by pressing /OK 2. Select PHONE BOOK using the up and down keys 3. Press OK 4. Select DELETE ENTRY using the up and down keys 5. Press OK 6. Move through the list of names using the up and down alphabetical order. 7. Press OK when you find the name you wish to delete 8. CONFIRM appears, press OK to confirm or to stop.
keys the list scrolls in
5.2 SEARCHING A HANDSET FROM THE BASE
When the paging button on the base is pressed all the handsets will ring. This ringing will help you locate a lost handset. By simply pressing one of the handset keys the ringing stops.
6. MANAGING MULTIPLE HANDSETS
6.1 SETTING UP AN ADDITIONAL HANDSET
You only need to register a 2nd handset in case your 2nd handset does not link with the base anymore or when you have bought a new one!!! You can register new handsets on the base if these handsets support the DECT GAP protocol. The base can support a maximum of 5 handsets. If you already have 5 handsets, and you wish to add another one or change one handset, you must first delete a handset, then associate the new handset. To register any handset, the base must be put into a special registration mode: 1. Press and hold the paging key of the base for 6 seconds. 2. The base will then emit a beeptone. The base is now ready to register a new handset. You have 90 seconds after pressing the button to register a new handset. After putting the base into registration mode, start the procedure on the new handset: if your additional handset is a Butler 350x 3. Enter the menu by pressing /OK 4. Select REGISTER using the up and down keys 5. Press OK 6. Select REG BASE using the up and down keys 7. Enter a base number ( from 1 to 4 ). The flashing numbers are already in use. 8. Enter the Base PIN code (0000 by default ) 9. Press OK. The handset will start searching for the DECT base 10. If the handset has located the base, it will display the base identification number, validate the base registration by pressing OK or stop by pressing. 11. If the handset does not locate the base, it will return to the standby mode after a few seconds. 12. Try again by changing the base number and check that you are not in a environment where there is interference. Move closer to the base. if your handset is another model After starting the registration procedure on the base, refer to the handset manual to find out how to register the handset. The handset must be GAP compatible. The icon and the text "NOT REG" flashes on the display when the handset is not associated with the base. When a handset is associated with a base, it is attributed a handset number by the base. It is this number that is displayed on the handset after the name and must be used for internal calls.
6.2 REMOVING A HANDSET
You can remove a handset with a base to allow another handset to be registered 1. Enter the menu by pressing /OK 2. Select SETUP using the up and down keys 3. Press OK 4. Select DEL HANDSET using the up and down keys 5. Press OK 6. Enter the 4 digit base PIN code 7. Press OK 8. Select the handset to be removed 9. Press OK to validate
6.3 SETTING UP A HANDSET ON ANOTHER BASE
If you want to use a Butler 350x handset with a base of another model. The base must be GAP compatible. 1. To put the base in registration mode, refer to the base user manual. 2. Carry out operations 3 to 10 from the paragraph 6.1.
6.4 SELECTING A BASE
The handsets can be registered up to 4 bases simultaneously. To select a base: 1. Enter the menu by pressing /OK 2. Select REGISTER using the up and down keys 3. Press OK 4. Select SELECT BASE using the up and down keys 5. Press OK 6. Select a base or select AUTO using the up and down 7. Press OK
When selecting the base, the currect selected base in indicated by a blinking base number. If you select Auto the handset will automatically search for another base when you are out of range!
DECT GAP Profile only guarentees that basic calling-functions will work correctly between different brands/types. Theres a possibility that certain services (like CLIP) will not work correctly.
7. TROUBLE SHOOTING
Symptom No display Possible cause Batteries uncharged Solution
Check the position of the batteries Recharge the batteries Handset turned OFF Turn ON the handset No tone Telephone cord badly Check the telephone cord connected connection The line is occupied by Wait until the other handset another handset hangs up Handset out of range Bring the handset closer to The icon flashes the base The base has no power Check the mains connection supply to the base The handset is not registered Register the handset on the on the base base Base or handset do not ring The ringing volume is zero or Adjust the ringing volume low Tone is good, but there is no The dialling mode is wrong Adjust the dialling mode communication (pulse/tone) Not possible to transfer a call The FLASH time is too short Set the unit to Long Flash on PABX time Telephone does not react to Manipulation error Remove the batteries and put pressing the keys them back in place
8. TOPCOM WARRANTY
8.1. WARRANTY PERIOD
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased. The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on operation or value of the equipment are not covered. The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the unit-model are indicated. ENGLISH
8.2. WARRANTY HANDLING
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note. If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any defects caused by material or manufacturing faults free of charge. Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit. The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
8.3. WARRANTY EXCLUSIONS
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories not recommended by Topcom are not covered by the warranty. Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty. The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation. No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible. Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non-officially appointed Topcom service centres.
9. TECHNICAL CHARACTERISTICS
Standard: Frequency range: Number of channels: Modulation: Speech coding: Emission power: Range: Base power supply: Handset Batteries: Handset autonomy: Talk time: Charging time: Normal conditions of use: Dialling mode: Flash time DECT (Digital Enhanced Cordless Telecommunications) GAP (Generic Access Profile) 1880 MHZ to 1900 MHz 120 duplex channels GFSK 32 kbit/s 10 mW (average power per channel) max 300 m in open space /10-50 m inhouse 230 V / 50 Hz for the base 2 rechargeable batteries AAA, NiMh 550mAh 200 hours in standby 10 hours 6-8 hours +5 C to +45 C Pulse / Tone 100 or 250 ms
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