B-SX4 & B-SX5

Specifications
Technology Printhead Resolution Print Width Print Length Print Speed Ribbon Save Interfaces Barcodes The B-SX4/SX5 are packed with advantageous features for the user, including:

5277-ENG-www.fbd.be

Customers benefits

B-SX4 B-SX5

Thermal Transfer / direct thermal Edge type 8 dots/mm (203 dpi) Maximum 104 mm 12.05 dots/mm (306 dpi) Maximum 127,5 mm
Maximum 1,498 mm up to 254 mm/sec (10 ips) Optional up to 203.2 mm/sec (8 ips) Standard
speed printing leading to increased efficiency and productivity time-saving and minimal training due to fast and easy handling reduced downtime and increased productivity as a result of high reliability minimal repair and recovery costs, and maximised ROI during total life cycle perfect readability of labels & barcodes due to built-in high quality print technology supplied with Bartender UltraLite labelling software
2 serial ports, Bi-directional parallel port, Expansion I/0*,PCMCIA I/F**, 10/100 Internal LAN I/F**, USB** UPC/EAN/JAN, Code 39, Code 93, Code 128, EAN 128, NW7, MSI, Industrial 2 of 5, ITF, Postnet, RM4SCC, KIX-code, RSS14 Data Matrix, PDF 417, Maxicode, QR code, Micro PDF 417 Bitmap font (21 fonts), Outline font (7 fonts), Writable characters (132 fonts), Optional TrueType fonts (20 types)** Swing cutter module, rotary cutter module, strip module & rewinder***, USB Interface, built-in LAN board, Expansion I/O***, 2-slot-PCMCIA I/F board, RFID kit 291 mm (W) x 460 mm (D) x 308 mm (H) 18 kg (without media and ribbon) 19 kg (without media and ribbon)
TOSHIBA TEC CORPORATION AUTO-ID & PRINTER BUSINESS GROUP TOSHIBA TEC AUSTRALIA PTY. LTD.
Unit 1, 9-11 South Street RYDALMERE NSW 2116 (Australia) T. +61 (0)6200 F. +61 (0)0892 www.toshibatec.com.au

2D Codes Fonts

Optional

Dimensions Weight

* Option for the B-SX4, ** Optional, *** Standard on the B-SX5
Oval Court Ohsaki Mark East 2-17-2, Higashi Gotanda, Shinagawa-ku JP - TOKYO 141-8664 (Japan) www.toshibatec.com
TOSHIBA TEC EUROPE RETAIL INFORMATION SYSTEMS

Thermal transfer ribbons

Toshiba approved thermal transfer ribbons are relied on every day by businesses worldwide, whether its for mass-produced short-term label printing or for highly specialised identification techniques using advanced resin products.
www.toshibatec-eu.com HQ Tel. +32 (0)info@toshibatec-eu.com www.toshibatec-eu.com Tel. +32 (0)info@toshibatec-eu.be www.toshibatec-eu.be Tel. +49 (0)01 marketing@toshibatec-eu.de www.toshibatec-eu.de Tel. +33 (0)00 info@toshibatec-eu.fr www.toshibatec-eu.fr Tel. +353 (0)info@toshibatec-eu.ie www.toshibatec-eu.co.uk AT Tel. +49 (0)01 marketing@toshibatec-eu.de www.toshibatec-eu.de Tel. +comercial@toshibatec-eu.pt www.toshibatec-eu.pt Tel. +34 (0)marketing@toshibatec-eu.es www.toshibatec-eu.es Tel. +44 (0)7200 marketing@toshibatec-eu.co.uk http://www.toshibatec-eu.co.uk
With over 20 years experience in producing barcode label printers the TOSHIBA B-SX4 & B-SX5 thermal transfer/direct thermal industrial printers provide world leading innovation and reliability. Built with the future in mind, the RFID Ready B-SX printers take the barcode label printer to the next level. Ideal for use in all heavy-duty industries including chemicals, manufacturing, pharmaceuticals, textiles, electronics & telecom.

Your ToShiba tec dealer:

All company and/or product names are trademarks and/or registered trademarks of their respective owners. All features and specifications described in this brochure are subject to change without notice.

GROUP Companies

TEC Polska Sp. z.o.o. Tel. +48 (0)info@toshibatec-eu.pl www.toshibatec-eu.pl TEC Italia, S.r.l. Gruppo Toshiba Tel. +39 (0)61 info@toshibatec.it www.toshibatec-eu.it

H i g h

Q u a l i t y

I n d u s t r i a l

P r i n t e r s
B-SX4 & B-SX5 The B-SX4 and B-SX5 combine ease-of-use with a very low total cost of ownership making them the ideal choice of flexible industrial printers.

Suitable Applications

l Manufacturing l Automotive l Chemical Industry
l Pharmaceutical Industry l Textile Industry l Electronics l Telecommunications l Food Sector l Retail Distribution
High-speed printing is of course the norm. But the overall throughput is enhanced by a fast 32 bit RISC CPU (SH-MHz), 16/32 MB DRAM image buffer, and 8 MB Flash Memory for programs and large data file storage.
l Transport and Logistics l Healthcare l Utilities l Government

Ease of use

Access to print head, platen, paper path and sensors is made quick and easy by the wide opening mechanism.
RFID Technology satisfies the growing requirements of supply chain management. Data, text, barcodes and graphics can still be printed on labels in the usual way, but at the same time complementary information is stored on integrated circuits utilising radio frequency, ready for future reading or editing as required. In fact these printers treat the addition of RFID data as just another barcode. So for the user or programmer no knowledge of RFID is necessary. Just send the data as part of a label format and the printer does the rest. HF 13.56 MHz (only available in Europe) The B-9704-RFID-H1* option enables the printer to encode chips at 13.56 MHz. Current supported chips are C210, C220, C240, C270 (I-Code), Tag-It, ISO15693, and ISO18000 type 3. UHF 869.5 The B-SX704-RFID-U2* option enables the printer to encode chips at 869.5 MHz. Current supported chips are EPC Class0, Class0+, Class1, Class1 GEN2, and ISO-18000-6-B.
Fast, reliable, easy and compatible at a lower total cost of ownership
A CD-ROM is provided with the printer that includes the Owners manual, technical manuals, BarTender UltraLite label printing software and Windows drivers - which all make the users life easier. saved without a detrimental effect on throughput (an option on the B-SX4). The TOSHIBA print heads also extend the print head life (100 km life time).

Enhanced Features

Internet, E-mail, FTP, XML, RFID and BCI. The enhanced functions offer many advantages including: l remote printing and technical support l less costly software integration thanks to standardised XML data exchange l remote label format installation and updating (web print spooling) l notification of errors and events l data manipulation and processing using the BCI

Reliability

A field-proven heavy-duty steel cabinet and a robust inner mechanism combine to ensure the incredible reliability of the B-SX4 and B-SX5. Several technological advances mean more performance and functionalities at a competitive price.
to existing legacy systems eliminating the need for costly software changes. The BCI can also communicate with external devices allowing the easy integration of other technology systems.

High print quality

TOSHIBAs very own print heads 203 dpi on the B-SX4 and 306 dpi on the B-SX5 - make these machines unique in the market. Innovations include high-precision heat history control in 7 stages, a new hyper heater mechanism and improved alpha protection layer. The superb clarity is further enhanced by the new linear torque control of the TOSHIBA TEC double ribbon motor system. The on-the-fly ribbon save function allows ribbons to be

Easy connectivity

The B-SX4/SX5 printers have an array of interface options:

StandardOptional

Expansion I/O
1 external RS232C port 1 internal RS232C port for RFID ECP Parallel port (Centronics)

Full compatibility

Software and supplies are compatible with TOSHIBA TECs previous models the B-X printer range produced under the TEC brand.
Basic Command Interpreter
The BCI can run Basic programs allowing the manipulation of incoming print data to generate the correct label formats. This allows the printer to be connected
USB v1.1 port Built-in LAN board 10/100 Base 2-slots PCMCIA interface board Wireless LAN 802.11b card RFID Enabled
* Subject to certification and frequency regulations in each country.

UHF RFID antenna

TEC Thermal Printer

B-SX5T SERIES

Owners Manual Mode demploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador
CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their amendments.
VORSICHT: Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) Die fr das Gert Vorgesehene Steckdose mu in der Nhe des Gertes und leicht zugnglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. As an ENERGY STAR Partner, TOSHIBA TEC has determined that this product meets the ENERGY STAR guidelines for energy efficiency. -- Outline of the International ENERGY STAR Office Equipment Program -The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.
ENERGY STAR is a U.S. registered mark.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. (for USA only) Changes or modifications not expressly approved by manufacturer for compliance could void the users authority to operate the equipment. This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada. (for CANADA only)
< For EU Only > TOSHIBA TEC Europe Retail Information Systems S.A. Rue de la Clide 33 BE-1080 Brussels
Copyright 2006 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN

Owner's Manual

Waste Recycling information for users:
Following information is only for EU-member states: The use of the crossed-out wheeled bin symbol indicates that this product may not be treated as general household waste. By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about the take-back and recycling of this product, please contact your supplier where you purchased the product.
This product is equipped with a wireless communication device, TEC-RFID-US1 (B-9704-RFID-U1-US-R) TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) Please be sure to read the enclosed precaution for handling of wireless communication devices before using this product. Precautions for Handling of Wireless Communication Devices RFID kit: TEC-RFID-US1 (B-9704-RFID-U1-US-R) TEC-RFID-EU1 (B-9704-RFID-U1-EU-R)
For all countries and areas
This product is a wireless communication device, and the use of this product is restricted to the following countries or areas. If the product is used in the countries or areas other than the following, you may be punished according to the laws of those countries or areas. TEC-RFID-US1 (B-9704-RFID-U1-US-R): USA, Canada TEC-RFID-EU1 (B-9704-RFID-U1-EU-R): Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

For safety

Do not use the product in locations where the use is forbidden, for example in a hospital. When you do not know the forbidden areas, please refer to and follow the medical institution. Otherwise medical equipment may be affected, causing a serious accident. This product may affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause the device to malfunction. If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your TOSHIBA TEC sales agent. Do not disassemble, modify, or repair the product. Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask your TOSHIBA TEC sales agent for repair.
For USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received , including interference that may cause undesired operation. Changes or modification not expressly approved by manufacturer for compliance could void the users authority to operate the equipment. For Canada Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference , including interference that may cause undesired operation of the device. For Europe
Hereby, Toshiba TEC Corporation, declares that this TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries, and can be used in the following countries. Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland

Safety Summary

ENGLISH VERSION EO1-33059
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

Filter Pad

Snap On

Filter Retainer

2.3 Connecting the Power Cord
CAUTION! 1. As a Power Cord is not supplied with the printer, please purchase an approved on that meets the safety standard of each country. (Refer to APPENDIX 3.) 2. Make sure that the printer Power Switch is turned to the OFF position ( ) before connecting the Power Cord to prevent possible electric shock or damage to the printer. 3. Connect the Power Cord to a supply outlet with a properly grounded (earthed) connection.
1. Make sure that the printer Power Switch is in the OFF ( ) position. Connect the Power Cord to the printer as shown in the figure below.

Power Switch

Power Cord
2. Plug the other end of the Power Cord into a grounded outlet as shown in the figure below.

Power Cord Power Cord

[Example of US Type]

[Example of EU Type]

ENGLISH VERSION EO1-33059 2.4 Loading the Media
WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely. 2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media. 3. To avoid injury, be careful not to trap your fingers while opening or closing the cover. CAUTION! Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print quality problems. NOTES: 1. When the Head Lever is turned to Free position, the Print Head is raised. 2. To allow printing the Head Lever must be set to Lock position. (This ensures that the Print Head is closed.) There are two head pressure levels in the Lock position. Set the Head Lever depending on the media type: Position : Labels Position : Tags However, proper position may differ depending on media. For details, refer to TOSHIBA TEC authorised service representative. 3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer. The printer prints both labels and tags. 1. Turn off the power and open the Top Cover. 2. Turn the Head Lever to Free position, then release the Ribbon Shaft Holder Plate. 3. Open the Print Head Block.
Print Head Block Top Cover

Head Lever

Ribbon Shaft Holder Plate
CAUTION! When loading or replacing the media or a ribbon, be careful not to damage the print head with a hard object like a watch or a ring.

<2>PARAMETER SET [FEED] [RESTART]
<3>ADJUST SET [FEED] [RESTART]
<4>DUMP MODE [FEED] [RESTART]
<5>EXPAND MODE [FEED] [RESTART]
This menu is used to make a fine adjustment of a print start position, cut position, etc. Refer to Section 2.12 Position and Print Tone Fine Adjustment. <4>DUMP MODE This menu is used to print the data in the receive buffer for debug. Refer to Section 2.9.2 Dump Mode Setting. <5>EXPAND MODE This menu is used to start the program for BASIC mode. Refer to Section 2.9.3 BASIC Expansion Mode. NOTES: 1. System Mode menus can be selected with the [RESTART] or [FEED] key. 2. To enter each of the above System Mode menus, press the [PAUSE] key when the menu is displayed. 3. If the [PAUSE] key is pressed with <1>RESET being displayed, the printer will turn to an idle state and the message will change to ONLINE.

2.9.1 Parameter Setting

While <2>PARAMETER SET is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus. Each time the [PAUSE] key is pressed, the sub menus are displayed sequentially.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) Character code selection Character zero selection Baud rate selection Data length selection Stop bit selection Parity selection Flow control code selection LCD language selection Auto forward wait selection Head up cut/Rewinder selection Solenoid type selection Ribbon saving function selection Control code selection Strip wait status selection FEED key function selection KANJI code selection EURO code selection Auto print head check selection Centronics ACK/BUSY timing selection Web printer function selection Input prime selection Ribbon near end selection Expansion I/O interface selection Centronics interface selection Plug & Play selection Label end/ribbon end selection Pre-strip selection Reverse feed speed selection Maxi code specification selection Print head type selection
2.9.1 Parameter Setting (Cont.)
NOTE: Be careful if the printer is turned off without pressing the [PAUSE] key, the selected value does not become effective.
(1) Character Code Selection This parameter is to choose a character code used for printing. Printed characters differ depending on a chosen character code and font. For details of characters, refer to the B-SX4T/SX5T Series External Equipment Interface Specification (Printer Command Manual). When <2>PARAMETER SET appears, press the [PAUSE] key.
<2>PARAMETER SET FONT CODE PC-850
Use the [FEED] or [RESTART] key to select a desired option.
FONT CODE PC-850 FONT CODE PC-852 FONT CODE PC-857

[RESTART]

FONT CODE PC-8 FONT CODE PC-851 FONT CODE PC-855 FONT CODE PC1250 FONT CODE PC1251 FONT CODE PC1252 FONT CODE PC1253 FONT CODE PC1254 FONT CODE PC1257

<4>DUMP MODE PRINT ON DEMAND
Use the [FEED] or [RESTART] key to select a printing method.
NOTES: 1. When ON DEMAND is selected, it is required to choose a printing method again and press the [PAUSE] key to print the subsequent data until the all data has been printed. 2 If an error occurs during dumping, the printer will display an error message and stop printing. The error can be cleared by pressing the [PAUSE] key, and then the display will show <4>DUMP MODE again. After a recovery from the error the printer will not start printing automatically.

PRINT ON DEMAND

Prints 166 lines of data (approx. 50cm), then stops.
* To print the subsequent data, choose a printing method again and press the [PAUSE] key. PRINT ALL
Prints all data in the receive buffer, then stops.
After selecting a printing method, press the [PAUSE] key.
<4>DUMP MODE NOW PRINTING.

<4>DUMP MODE

Turn off the power, and then on. ON LINE B-SX5T Vx.x
2.9.2 Dump Mode Setting (Cont.)
Print Conditions Printing width: 3.9 inches (100 mm) Sensor selection: None Print speed: 4/sec. Printing mode: Depends on the selection in use. 16 bytes/line Data is printed in the order from the new one to the old one. Data specified by the receive buffer write pointer will be printed in boldface.
The data in the receive buffer is printed as follows:
7B 3B 2B 30 2C 2B 30 2C 2B 7C 7D 7B 30 2C 2C 7C 7D 7B 43 7C 7D 7B 4C 43 3B 2C 2C 2C 2C 30 2C 32 7C 7D 7B 4C 43 3B 2C 2C 2C 2C 30 2C 39 7C 7D 7B 4C 43 3B 2C : : : 4A 7C 7D 7B 3B 2C 2C 31 2C 31 2C 4B 2C 2C 42 3D 69 6A 6B 6C 6D 6E 6F 70 7C 7D 7B 3B 2C 2C 2C 2C 41 2C 2C 42 3D 42 7C 7D 7B 3B : : : 3B 2C 2C 54 2C 48 2C 2C 41 2C 30 3D 45 7C 7D 00 : :
{AX;+000,+000,+0 0|}{D0760,1100,0 740|}{C|}{LC;003 0,0020,0030,0660 ,0,2|}{LC;0070,0 020,0070,0660,0, 9|}{LC;0050,0020
DEFGHIJ|}{PC10;0 350,0400,1,1,K,0 0,B=ABCDefghijkl mnop|}{PV02;0330 ,0660,0270,0250, A,00,B=B|}{PV03;
;0900,0180,T,H,0 5,A,0=1234567890 ABCDE|}

Feed direction

Receive Buffer Size
Interface RS-232C Centronics Network Interface BASIC 1 BASIC 2 USB Buffer size 1MB (65536 lines) 1MB (65536 lines) 1MB (65536 lines) 8KB (512 lines) 8KB (512 lines) 1MB (65536 lines)

Required Label Length

Interface RS-232C Centronics Network Interface BASIC 1 BASIC 2 Media length* 198.2m 198.2m 198.2m 2m 2m
USB 198.2m *: Media length required for printing all data in the receive buffer.
2.9.3 BASIC Expansion Mode While <5>EXPAND MDOE is displayed on the LCD Message Display,
press the [PAUSE] key to enter the BASIC Expansion Mode. NOTE: For the BASIC enable setting mode, refer to the B-SX4T/SX5T Series Key Operation Specification stored in the CD-ROM. In the BASIC Expansion Mode, it is possible to execute the BASIC expansion mode program under the following conditions.

The BASIC expansion mode program has already been loaded. The BASIC enable setting mode is selected.
The basic expansion mode ends when the basic expansion program is exited. When <5>EXPAND MODE appears, press the [PAUSE] key.

<5>EXPAND MODE

When the [PAUSE] key is pressed, BASIC program is executed.
ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers
2.10 Installing the Printer Drivers

2.10.1 Introduction

This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions and limitations. The examples provided here illustrate the procedure for installing the printer driver version V7.0 for the B-SA4T series.
2.10.2 General Description
(1) Features Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA bar code printer, as well as the easy-to-use general printers. You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable to your host computer. (2) System Requirements To install the TOSHIBA printer driver on your host computer, the following system and environment are required: Operating system: Hardware: Interface: Windows 98, Windows Me, Windows 2000, Windows XP A DOS-/V (IBM PC/AT compatible) machine running an above operating system. Parallel interface conforming to the IEEE1284 standard USB interface LAN interface
2.10.3 Installing the Printer Driver
The installation procedure differs depending on the interface connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure. If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it before you install this printer driver. (Refer to Section 2.10.4 Uninstalling the Printer Driver.) To print via your network, please install the printer driver by performing the installation procedure for the parallel interface, and also perform the following: 1. In the procedure, select LPT1 for the port. 2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.10.5 Adding/Deleting a LAN Port, and specify the LAN port. (1) Parallel Interface To use the parallel interface, the following settings are required, after installing the printer driver: For Windows 98/Me: Open the printer properties. Select the Details tab and click on the [Spool Settings] button. The Spool Settings dialog box is displayed. Select Disable bi-directional support for this printer. Open the printer properties and select the Ports tab. Mark off the Enable bidirectional support checkbox.

2.10.7 Using the Printer Driver
For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) 2) Open the Properties screen of the Printer Driver. Clicking on the About tab causes the following screen to appear. Click on the [Help] button.

About tab

[Help] button
The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer driver.
ENGLISH VERSION EO1-33059 2.11 Print Test

2.11 Print Test

After your operating environment has been set, perform a print test. 1. Perform a print test by using the Printer Driver or an Issue Command. The printer drivers Properties screen allows you to set the communication conditions, media size, and other printing conditions in accordance with your operating environment. For details, refer to the Help for the Windows Printer Drivers screen.
Example: Stock tab display of the Printer Drivers Properties Screen
Print Method Sensor Label Gap Issue Mode Cut Print Speed Fine Adjustment
Print Method: Sensor: Issue Mode: Cut: Fine Adjustment:
Direct thermal or thermal transfer is selectable. Media sensor type is selectable. Batch or strip is selectable. Whether to use the cutter or not is selectable. Adjustment values for the feed amount, cut/strip position, etc. can be set.
2. Confirm the print test result.
When a print start position, cut/strip position, or print tone needs to be adjusted: Section 2.12 Position and Print Tone Fine Adjustment When pre-printed media is used, and if a print start position is not properly detected: Section 2.13 Threshold Setting

2.11 Print Test (Cont.)

When using a Strip Module or an optional Cutter Module
It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition. For details of the TPCL, refer to the B-SX4T/SX5T Series External Equipment Interface Specification stored in the CD-ROM. Regarding how to use the Printer Driver, refer to the Help for the Windows Printer Drivers screen. To gain maximum performance and life from the Cutter Module or Strip Module, periodic cleaning is required. Before starting a cleaning, be sure to TURN OFF the printer to avoid risk of injury. For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.
ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment
2.12 Position and Print Tone Fine Adjustment
This section describes how to fine adjust a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque. When a fine adjustment is required, such as print start position, print tone, etc, follow the procedure below. 1. Turn on the printer and confirm that ONLINE appears on the LCD Message Display. 2. Press the [PAUSE] key to pause the printer. 3. Hold down the [RESTART] key for three seconds until <1>RESET is displayed. 4. Press the [FEED] or [RESTART] key until <3>ADJUST SET appears on the LCD Message Display. 5. When <3>ADJUST SET appears, press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.

Print Start Position after a reverse feed
Feed Direction Print Start Position after a reverse feed
When setting 3.0 mm Compared with +0.0mm position, the print start position after a reverse feed is shifted backward.
X Coordinate Fine Adjustment
<3>ADJUST SET X ADJUST +5.0mm X ADJUST +99.5mm
NOTES: Choose a desired value by using the [RESTART] or [FEED] key. Pressing the [FEED] key one time causes a 0.5mm change, up to 99.5 mm. Pressing the [RESTART] key one time causes a +0.5mm change, up to +99.5 mm.
X ADJUST +99.0mm X ADJUST +0.5mm X ADJUST +0.0mm X ADJUST -0.5mm
X ADJUST -99.0mm X ADJUST -99.5mm
Example of X Coordinate Fine Adjustment
Top Down Printing When setting 50.0 mm Compared with +0.0mm position, the print position Y is shifted to the left. X Feed Direction

50.0mm X

Y Bottom First Printing
When setting +50.0 mm Compared with +0.0mm position, the print position is shifted to the right.

50.0mm

Print Tone Fine Adjustment
Thermal Transfer Print <3>ADJUST SET TONE ADJ.<T> +3
NOTES: Choose a desired value by using the [RESTART] or [FEED] key. Pressing the [FEED] key one time causes a 1 tone change, up to 10 tones. Pressing the [RESTART] key one time causes a +1 tone change, up to +10 tones.
TONE ADJ<T>. +10 [RESTART] TONE ADJ<T>. +9 TONE ADJ<T>. +0 [FEED]

Darker

Standard
TONE ADJ<T>. -9 TONE ADJ<T>. -10 Lighter
After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.
Thermal Direct Print <3>ADJUST SET TONE ADJ.<D> -2 TONE ADJ<D>. +10 [RESTART] TONE ADJ<D>. +9 TONE ADJ<D>. +0 [FEED] Standard Darker
TONE ADJ<D>. -9 TONE ADJ<D>. -10 Lighter
Ribbon Motor Voltage Fine Adjustment
When the ribbon is slack or wrinkled and printing is affected, fine adjust the ribbon motor torque by using the following procedure.
Take-up Motor (RBN ADJ <FW>) <3>ADJUST SET RBN ADJ<FW> -10 High RBN ADJ<FW> +0

NOTES: Choose a desired value by using the [RESTART] or [FEED] key. Pressing the [FEED] key one time causes a 1 step change, up to 15 steps. Pressing the [RESTART] key one time causes a +1 step change, up to +0 steps.
RBN ADJ<FW> -1 RBN ADJ<FW> -2 RBN ADJ<FW> -14 RBN ADJ<FW> -15 Low Motor Torque
Feed Motor (RBN ADJ <BK>)
<3>ADJUST SET RBN ADJ<BK> -5

RBN ADJ<BK> +0

RBN ADJ<BK> -1 RBN ADJ<BK> -2 RBN ADJ<BK> -14 RBN ADJ<BK> -15 Low Motor Torque

2.PRINTER SETUP

ENGLISH VERSION EO1-33059 2.13 Threshold Setting
To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem, first, try an automatic threshold setting. If the problem still occurs, then, the threshold voltage needs to be manually set.
Automatic threshold setting procedure
1. Turn the power ON. The printer is in online mode. 2. Load a pre-printed media roll. When using a label stock, move the Feed Gap Sensor so that it is in line with the centre of the label. When using a tag stock, move the Black Mark Sensor so that it is in line with the centre of a black mark. 3. Press the [PAUSE] key. 4. The printer enters the pause mode. 5. Press and hold the [PAUSE] key in the pause state until the following screen appears. 6. The sensor type is displayed.
TRANSMISSIVE B-SX5T V1.0A
Select the sensor to be adjusted by using the [FEED] key.

REFLECTIVE B-SX5T V1.0A

Black mark sensor

Feed gap sensor

NOTES: 1. Failure to feed more than 1.5 labels may result in an incorrect threshold setting. 2. While the Top Cover is raised, the [PAUSE] key does not work 3. A paper end error cannot be detected during paper feed.
Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been issued. The media will continue to be fed until the [PAUSE] key is released. (An automatic threshold setting for the selected sensor is completed by this operation.)

PAUSE B-SX5T V1.0A

9. Press the [RESTART] key.

ON LINE B-SX5T V1.0A

10. The printer returns to online mode. Send an issue command from the host computer to the printer.
2.13 Threshold Setting (Cont.)
Manual threshold setting procedure
If a paper jam error still occurs even after an automatic threshold setting has been performed, manually set the threshold voltage. To make a threshold value manually set in this section effective, select the Transmissive Sensor (when using manual threshold value) or Reflective Sensor (when using manual threshold value) within software commands or the printer driver. 1. While holding down the [FEED] and [PAUSE] keys, turn on the printer. 2. When <1>DIAG. appears on the LCD Message Display, release the [FEED] and [PAUSE] keys.

Cutter Unit Cutter Cover Media Guide
Fixed Cutter Swing Cutter

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33059 5.1 Error Messages
This chapter lists the error messages, possible problems, and their solutions.
WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance.

5.1 Error Messages

NOTES: If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on. After the printer is turned off, all print data in the printer is cleared. **** indicates the number of unprinted media. Up to 9999 (in pieces). Error Messages
HEAD OPEN HEAD OPEN **** COMMS ERROR
Problems/Causes The Print Head Block is opened in Online mode. Feeding or printing has been attempted with the Print Head Block open. A communication error has occurred.
Solutions Close the Print Head Block.

PAPER JAM ****

Close the Print Head Block. Then press the [RESTART] key. Make sure the interface cable is correctly connected to the printer and the host, and the host is turned on. The media is jammed in the media 1. Remove the jammed media, and clean path. The media is not fed smoothly. the Platen. Then reload the media correctly. Finally press the [RESTART] key. Section 5.3. A wrong Media Sensor is selected for 2. Turn the printer off and then on. Then the media being used. select the Media Sensor for the media being used. Finally resend the print job. The Black Mark Sensor is not 3. Adjust the sensor position. Then press correctly aligned with the Black the [RESTART] key. Mark on the media. Section 2.4. Size of the loaded media is different 4. Replace the loaded media with one from the programmed size. that matches the programmed size then press the [RESTART] key, or turn the printer off and then on, select a programmed size that matches the loaded media. Finally resend the print job. The Feed Gap Sensor cannot 5. Refer to Section 2.13 to set the distinguish the print area from a label threshold. If this does not solve the gap. problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.
5.1 Error Messages (Cont.)

Error Messages

CUTTER ERROR ****
Problems/Cause The media is jammed in the cutter.
(Only when the cutter module is installed on the printer.)

Label length Width including backing paper (See NOTE 5.) Label width (See NOTE 5.) Gap length Black mark length (Tag paper) Effective print width Label Effective print length Tag Print speed up/slow down area Label Thickness Tag Maximum effective length for on the fly issue Maximum outer roll diameter Roll direction Inner core diameter
27.0 137.0 47.0 137.0 2.0 20.0

6.0 1496.0 8.0 1498.0

21.4 1496.0

23.0 1492.0 23.0 1496.0

NOTES: 1. To ensure print quality and print head life use only TOSHIBA TEC specified media. 2. The media length specifications for use of the cutter are: *1: When issuing a label using the swing cutter, label length should be 35.0 mm (Gap length/2). 3. When marking black marks on the label rolls, they should be marked at the gaps. 4. On the fly issue means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service representative. 6. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1). 7. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter performance and shorten the cutter life.
7.1.2 Detection Area of the Transmissive Sensor
The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below. <Label>
Sensor position Print side Min. 2.0 mm (Min. 6.0 mm when using the cutter module.) Min. 12 mm Media feed direction Label Gap Label Area to be detected. Centre of media
Sensor is movable within this range.
<Tag paper with square holes>
Centre of media Sensor position Min. 2.0 mm Print side Square holes (Round holes are not acceptable.)
Min. 12 mm Sensor is movable within this range.

Media feed direction

NOTE: Round holes are not acceptable.
7.1.3 Detection Area of the Reflective Sensor
The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.
Sensor should be positioned at the centre of the black mark. Centre of media

Min. 2.0 mm

Detecting the black marks on the back. Min. 12 mm Media feed direction Sensor is movable within this range.

LAN status 10Mbps link or 100Mbps link is detected. No link is detected. * Communication cannot be made while the Link LED is off.

Link LED (Green)

Activity LED (Orange)

Activity

ON OFF

Communicating Idle

LAN cable: Cable length:
10BASE-T: UTP category 3 or category 5 100BASE-TX: UTP category 5 Segment length Max. 100 m
NOTES: 1. For IP address setting, refer to the B-SX4T/SX5T Series Key Operation Specification stored in the CDROM. 2. When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may occur depending on your operating environment. In such case, you may be requested to use a shielded twisted pair cable.
Wireless LAN (Option: B-9700-WLAN-QM-R)
Standard: Protocol: Conforming to IEEE802.11a, IEEE802.11b, and IEEE802.11g IP (RFC791), ICMP (RFC792), UDP (RFC768), TCP (RFC793,896), ARP (RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131), SNMP WEP (64 bits/128 bits/152 bits) or AES, AES-OCB (128 bits) TKIP (only when using WPA, WPA-PSK) TWSL (unique encryption) Chip type, diversity antenna via HTTP 192.168.10.21 255.255.255.0

Security protocol:

Antenna: Parameter setting: Default IP address: Default subnet mask:
NOTE: MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an access point. Please ask a service person of your nearest TOSHIBA TEC service representative.

EA2- 4

Expansion I/O Interface (Option: B-7704-IO- QM-R)
Input Signal Output Signal Connector (External Device Side) Connector (Printer Side) IN0 to IN5 OUT0 to OUT6 FCN-781P024-G/P or equivalent FCN-685J0024 or equivalent
Pin Signal IN0 IN1 IN2 IN3 IN4 IN5 OUT0 OUT1 OUT2 OUT3 OUT4 OUT5 I/O Input Input Input Input Input Input Output Output Output Output Output Output POWER ON FEED PRINT PAUSE ERROR Function FEED PRINT PAUSE Pin Signal OUT6 N.C. COM1 N.C. N.C. N.C. N.C. N.C. COM2 N.C. N.C. N.C. I/O Output ----Common (Power) --------------------Common (Ground) ------------Function

Fan filter 1-2, 2-3 Fanfold paper guide module 1-5 Feed gap sensor 2-6, 2-67, 4-2, A5-1 Flash memory card 1-5, 2-14
Gap 2-6, 7-2, A5-1 Gap length 7-1 Guaranteed print area 7-3
Reflective sensor 7-3 Resolution 6-1, A5-2 RFID A2-7, A5-2 RFID module 1-5 Ribbon 2-10, 7-6, 7-7, A5-2 Ribbon shaft 1-4, 2-10 Ribbon stopper 1-4, 2-10 Ribbon width 7-6 RS-232C 1-3, 2-12, 2-18, 2-19, 6-2, A2-1

Head lever 1-4, 2-4

Input voltage 6-1 Interface 2-12, 6-2, A2-1 Issue mode 2-7, 2-55, 6-1
Serial interface 1-3, 2-12, 6-2, A2-4 Strip mode 2-7, 7-1, A5-2
Tag 2-4, 7-1, A5-2 Thermal direct 2-63, 6-1, A5-2 Thermal transfer 2-63, 6-1, A5-2 Transmissive sensor 7-2
USB interface 1-3, 1-5, 2-12, 6-2, A2-3, A5-2
Web printer 2-26 Wireless LAN 1-1, 1-3, 1-5, 2-12, 6-2, A2-5

EO1-33059