Figure 1-4-1 DVD Super Multi drive
Chapter 1 Hardware Overview Table 1-4-2 DVD Super Multi drive outline dimensions
Parameter Maker Outline dimensions Width (mm) Height (mm) Depth (mm) Mass (g) Standard value HLDS (GT20N-ATAK7N7 ) 128 12.168 HLDS (GT20F-ATAK7N7)
Parameter Maker Outline dimensions Width (mm) Height (mm) Depth (mm) Mass (g)
Standard value Panasonic (UJ240/J890ADTJR-A) 128 12.185 Panasonic (UJ141/UJ890EDTJR-A)
Parameter Maker Outline dimensions Width (mm) Height (mm) Depth (mm) Mass (g) TSST (TS-L633C)
Standard value TSST (TS-L633Y) 128 12.165
12 Qosmio X500 Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview Table 1-4-3 HLDS DVD Super Multi drive specifications
Parameter Label Flash Function HLDS Drive Specification GT20N-ATAK7N7

No support

GT20F-ATAK7N7

Support

DVD-ROM 8x max. DVD-R(SL/DL) 8x/4x max. DVD+R(SL/DL) 8x/4x max. DVD-RW 8x max. DVD+RW 8x max. DVD-RAM (Ver.1.0) 2x (Ver.2.2) 2x, 3x, 5x DVD-Video 4x max. (Single/Dual layer) CD-R/RW/ROM 24x/24x/24x max. CD-DA (DAE: Ripping/Play) 20x/20x max. DVD-R DVD-R DL DVD-RW DVD-RAM 2x CLV, 4x ZCLV, 8x CAV 2x CLV, 4x ZCLV 1x, 2x CLV, 4x, 6x ZCLV 2x, 3x ZCLV, 5x PCAV(Ver.2.2) (16x Media: Not support) DVD+R 2.4x CLV, 4x ZCLV, 8x CAV DVD+R DL 2.4x CLV, 4x ZCLV DVD+RW.4x, 3.3x CLV, 4x ZCLV, 8x ZCLV (8x Speed disc: 3.3x CLV, 8x ZCLV) CD-R 10x CLV, 16x, 24x ZCLV CD-RW 4x, 10x CLV, 16x ZCLV
PIO mode4/Multi word mode2/Ultra DMA mode2 130ms (Typ.) 135ms (Typ.) 2MB

Data transfer speed

Burst Transfer mode Access time (ms) (Random) CD-ROM DVD-ROM

Buffer memory

Chapter 1 Hardware Overview Table 1-4-4 Panasonic DVD Super Multi drive specifications
Parameter Label Flash Function Read Panasonic Drive Specification UJ240/UJ890ADTJR-A

UJ141/UJ890EDTJR-A

DVD-ROM :Max 8X CAV CD-ROM :Max 24X CAV CD-R :Max24X CAV CD-RW :4X CLV High Speed CD-RW :10XCLV Ultra Speed CD-RW :Max 16X Zone CLV DVD-R :Max.8X CAV DVD-R DL :Max.4X Zone CLV DVD-RW :Max.6X Zone CLV DVD+R :Max.8X CAV DVD+R DL :Max.4X Zone CLV DVD+RW :Max.8X Zone CLV DVD-RAM :3-5X ZCLV ( 4.7GB) PIO mode4/Multi word mode2/Ultra DMA mode2 150ms (Typ.) 180ms (Typ.) 2MB
14 Qosmio X500 Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview Table 1-4-5 TSST DVD Super Multi drive specifications

1.5 Keyboard

The Qosmio X500 keyboard has two different kinds of placement, one is for US style and the other is for UK style. Figure 1-5-1 is a view of the keyboard for US style
Figure 1-5-1 Keyboard for US style Figure 1-5-2 is a view of the keyboard for UK style

Charge is stopped in the following cases. 1. The main battery is fully charged 2. The main battery is removed 3. Main battery or AC adapter voltage is abnormal 4. Charging current is abnormal Data retaining time When turning off the power in being charged fully, the retaining time is as following Table 1-8-3.
22 Qosmio X500 Maintenance Manual (960-Q08)
Chapter 1 Hardware Overview Table 1-8-3 Data retaining time
* If USB Seep and Charge function is enabled, the computers battery will discharge during
hibernation or when the computer is turned off.
Chapter 1 Hardware Overview 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-8-4 lists the Time required for charges of RTC battery and data preservation time. Table 1-8-4 Time required for charges of RTC battery
24 Qosmio X500 Maintenance Manual (960-Q08)

1.9 AC Adapter

Table 1-9-1 lists the AC adapter specifications. Table 1-9-1 AC adapter specifications
Chapter 2 Troubleshooting Procedures

Chapter 2

2.1 2.2 2.3
Troubleshooting....1 Troubleshooting Flowchart....3 Power Supply Troubleshooting...7 Procedure 1 Procedure 2 Procedure 3 Procedure 4 Power Status Check..7 Connection Check...9 Charging Check...10 Replacement Check... 11
System Board Troubleshooting... 12 Procedure 1 Procedure 2 Procedure 3 Message Check... 13 Debugging Port Check.. 14 Replacement Check...14 FDD Head Cleaning Check...15 Diagnostic Test Program Execution Check..16 Connector Check and Replacement Check..17 Partition Check...19 Message Check..20 Format Check...21 Diagnostic Test Program Execution Check..22 Connector Check and Replacement Check..23 Diagnostic Test Program Execution Check..24 Connector Check and Replacement Check..25 Diagnostic Test Program Execution Check..26 Connector Check and Replacement Check..27
USB FDD Troubleshooting....15 Procedure 1 Procedure 2 Procedure 3
2.5 HDD Troubleshooting...19 Procedure 1 Procedure 2 Procedure 3 Procedure 4 Procedure 5

Keyboard Troubleshooting...24 Procedure 1 Procedure 2
Touch pad Troubleshooting....26 Procedure 1 Procedure 2
Display Troubleshooting....28 Procedure 1 Procedure 2 Procedure 3 Procedure 4 External Monitor Check...28 Diagnostic Test Program Execution Check..28 Connector and Cable Check...29 Replacement Check...30 Diagnostic Test Program Execution Check..31 Connector Check and Replacement Check..31 Diagnostic Test Program Execution Check..32 Connector Check and Replacement Check..32 Diagnostic Test Program Execution Check..34 Connector Check and Replacement Check..34 Transmitting-Receiving Check..35 Antennas' Connection Check...36 Replacement Check...37 Connector Check...38 Replacement Check...39 Diagnostic Test Program Execution Check..40 Connector Check and Replacement Check..40 Connector Check and Replacement Check..41
Optical Disk Drive Troubleshooting...31 Procedure 1 Procedure 2
Modem Troubleshooting....32 Procedure 1 Procedure 2
LAN Troubleshooting...34 Procedure 1 Procedure 2
Wireless LAN Troubleshooting...35 Procedure 1 Procedure 2 Procedure 3
Sound Troubleshooting...38 Procedure 1 Procedure 2
Fingerprint Troubleshooting...40 Procedure 1 Procedure 2
Bluetooth Troubleshooting...41 Procedure 1
2 Troubleshooting Procedures

Troubleshooting

Chapter 2 describes how to determine which Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. Power supply 6. Touch pad 11. Wireless LAN 2. System Board 7. Display 12. Sound 3. USB FDD 8. Optical Disk Drive 13, Finger Print Board 4. 2.5 HDD 9. Modem 14, Bluetooth 5. Keyboard 10. LAN The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4. NOTE: After replacing the system board or CPU, it is necessary to execute the subtest 01 initial configuration of the 3.3 Setting of the hardware configuration in Chapter 3. Also update with the latest BIOS After replacing the LCD, update with the latest EC/KBC.
The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary: 1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check Toshiba Free-DOS system FD
2 Troubleshooting Procedures There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g.> Connection of modem

The Display Test program is stored in Diagnostics disk. This program checks the display controller on system board. Insert the Diagnostics disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected, go to Procedure 3.
Connector and Cable Check
LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable. And, fluorescent lamp is connected to FL inverter board by HV cable. Their cables may be disconnected from system board or FL inverter board. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures. If the connection is loose, reconnect firmly and restart the computer. If the problem still occurs, go to Procedure 4.

Procedure 4

Replacement Check
Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: If LED backlight does not light, perform Check 1. If characters or graphics on the internal display are not displayed clearly, perform Check 3. If some screen functions do not operate properly, perform Check 3. If LED backlight remains lit when the display is closed, perform Check 4. Check 1 LCD/FL cable may be faulty. Replace FL/LCD cable with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 2. FL inverter may be faulty. Replace FL inverter with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 3. LCD module may be faulty. Replace LCD module with a new one following the instructions in Chapter 4, Replacement Procedure and test the display again. If the problem still occurs, perform Check 4. System board may be faulty. Replace it with a new one following the instructions in Chapter 4, Replacement Procedure.

Check2

2.10 Optical Disk Drive Troubleshooting
To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Procedure 2: Diagnostic Test Program Execution Check Connector Check and Replacement Check

Procedure 1

Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program. Prepare the tools before the test. If any error is detected by the test, go to Procedure 2. Procedure 2 Connector Check and Replacement Check
The connection of optical disk drive and system board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks: Check 1 Make sure optical disk drive is firmly connected to the connector on system board.

Refer to Sections 3.4 through 3.14 for detailed descriptions of Diagnostics Tests 1 through 11. Item 88 sets the floppy disk drive and hard disk drive error retry count. Item 99 exits the submenu of the Diagnostic Test and returns to the Diagnostics Menu.
Test Program for Field. 4. Select the subtest you want to execute and press Enter. The following menu displays:

: :Select item :Escape

[ DIAGNOSTICS MENU ] [ SYSTEM TEST ] 01. DIAGNOSTIC TEST 02. RUNNING TEST 01. FAN ON/OFF 03. DMI INFORMATION 01. FAN ON/OFF 02. Battery ] [ DIAGNOSTIC TEST MENU Test 04. LOG UTILITIES 03. CPU Temperature 05. SYSTEM CONFIGURATION 01. SYSTEM TEST 01. SYSTEM 9. 99. Exit to DIAGNOSTIC TEST MENU REAL TIME CLOCK TEST 06. OPTION TEST 02. MEMORY TEST 08. CACHE MEMORY TEST 99. EXIT 03. KEYBOARD TEST 09. HIGH RESOLUTION DISPLAY TEST 04. DISPLAY TEST 10. MULTIMEDIA TEST 05. FLOPPY DISK TEST 11. MEMRY2 TEST 06. HARD DISK TEST 88. FDD&HDD ERROR RETRY COUNT SET 07. REAL TIME CLOCK TEST 99. EXIT TO DIAGNOSTICS MENU
5. Select the desired test from the subtest menu and press Enter. The following Test Parameter menu displays:
TOSHIBA Satellite(Pro) P500 Diagnostics Version V1.10 : :Select item :Escape
[ DIAGNOSTICS MENU ] [ SYSTEM TEST ] [ TEST PARAMETER ] 01. DIAGNOSTIC TEST 01. FAN ON/OFF 01. FAN ON/OFF 01. Go To Test 01. Go 02. RUNNING TEST To Test 02. Battery Test 02. Test : YES 03. DISK UTILITIES Loop 03. CPU Temperature ] [ 03. Error DIAGNOSTIC TEST MENU 04. LOG UTILITIES Stop : Exit to DIAGNOSTIC TEST MENU 99. NO 05. SYSTEM CONFIGURATION 01. SYSTEM TEST 09. REAL TIME CLOCK TEST 01. OPTI TEST 06. SYSTEM TEST 02. MEMORYON 10. NPX TEST 99. EXIT 03. KEYBOARD TEST 11. HIGH RESOLUTION DISPLAY TEST 04. DISPLAY TEST 12. MULTIMEDIA TEST 05. FLOPPY DISK TEST 13. USB TEST 06. HARD DISK TEST 14. MEMORY2 TEST 07. REAL TIME CLOCK TEST 88. FDD&HDD ERROR RETRY COUNT SET 99. EXIT TO DIAGNOSTICS MENU
Use the arrow keys to highlight the desired option and press Enter.
NOTES: The Item2 and 3 of Test Parameter are not used by some tests. Go To Test Move the highlight bar to Go To Test and press Enter to start executing the test. Test Loop Select NO to return the screen to the subtest menu after the test is complete. Select YES to set the test to run continuously until it is halted by the user. Error Stop Select NO to keep the test running even if an error is found. Select YES to stop the test program when an error is found and display the HALT OPERATION screen as shown below: [[ HALT OPERATION ]] 1: Test end 2: Continue 3: Retry These three selections have the following functions: 1: Terminates the test program and exits to the subtest menu. 2: Continues the test from the error. 3: Restarts the test from the beginning. Use the arrow keys to move the cursor to the desired option and press Enter. Table 3-1 in Section 3.3 lists the function of each test on the subtest menu. Table 3-2 in Section 3.15 lists the error codes and error status for each error.

LEFT PRESS

TOUCH_PAD TEST
RIGHT PRESS Please Do Not Press the Left and Right Button At The Same Time

Display Test

To execute the Display Test select 04 from the Diagnostic Test Menu, press Enter and follow the directions displayed on the screen. The Display Test contains twelve subtests that test the display in various modes. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Character Attributes This subtest displays character attributes and color attributes. The character attributes are: normal, intensified, reverse, and blinking. The color attributes are: blue, red, magenta, cyan, yellow, and white. These seven colors each display a background color, foreground color and high resolution color. The screen below displays when this subtest is executed.
CHARACTER ATTRIBUTES NEXT LINE SHOWS NORMAL DISPLAY NNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN NEXT LINE SHOWS INTENSIFIED DISPLAY IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII NEXT LINE SHOWS REVERSE DISPLAY RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR NEXT LINE SHOWS BLINKING DISPLAY BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
BLUE RED MAGENTA GREEN CYAN YELLOW WHITE

[ Enter ] KEY

To exit this subtest and return to the Display Test menu:
Test Program for Field. Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.
Character Set This subtest displays the character codes 00H - FFH, using Mode 01H (40*25). The screen below displays when this subtest is executed.

CHARACTER SET IN 40*25

[Enter] Key
To exit this subtest and return to the Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest * 25 Character Display This subtest uses 80*25 video resolution to display character codes 20H 7EH using Mode 03H (80*25). The data displayed is shifted 1 byte to the left for each line as shown below.

80*25 CHARACTER DISPLAY

TEST DATA ????(=37b3H) SECTOR COUNT (01~39) ?? START ADDRESS (00000000~Max Address) ?
3.10 Real Time Clock Test
To execute the Real Time Clock Test select 07 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Real Time Clock Test contains three subtests that test the computers real time functions. Move the highlight bar to the subtest you want to execute and press Enter. Subtest 01 Real Time This subtest allows you to change the date and time. To execute the Real Time Subtest, follow these steps: 1. Select Subtest 01 and the following displays:
[ REAL TIME TEST Current date : mm-dd-yyyy Current time : hh:mm:ss Enter new date : mm-dd-yyyy Enter new time : hh:mm:ss ]
Press [Enter] key to exit test
2. If the current date is not correct, enter the correct date at the "Enter new date" prompt and press Enter. The following prompt displays:

Enter new time :

3. If the current time is not correct, enter the correct time using a 24-hour format and press Enter. NOTE: If NO is selected for Test Loop on the Test Parameter menu, the Real Time Clock Test menu displays. If YES is selected for Test Loop on the Test Parameter menu, the screen above displays and the test is executed again. Press Ctrl + break to return to the Real Time Clock Test menu.
Test Program for Field. Subtest 02 Backup Memory This subtest writes 50 bytes of test data (FFH, AAH, 55H, and 00H) to the CMOS 14th address, then reads the new data and compares it to the original data. Subtest 03 Real Time Carry CAUTION: When this subtest is executed, the current date and time are reset. This subtest checks the clocks carry function.
[ REAL TIME CARRY TEST Current date : 12-31-1999 Current time : 23:59:55 Press [Enter] key to exit test ]
The following is the display after the date carry function is executed.
[ REAL TIME CARRY TEST Current date : 01-01-2000 Current time : 00:00:01 Press [Enter] key to exit test ]
To exit this subtest and return to the Real Time Clock menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.

3.11 Cache Memory Test

To execute the Cache Memory Test select 08 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Cache Memory Test contains eight subtests that test the computer's cache memory. Move the highlight bar to the subtest you want to execute and press Enter. NOTE: If NO is selected for Test Loop on the Test Parameter menu, the screen will remain blank while the subtest is executing. When the test is complete the Cache Memory Test menu displays. If YES is selected for Test Loop on the Test Parameter menu, the Test Status screen displays while the subtest is executing. Press Ctrl + break to return to the Cache Memory Test menu. Subtest 01 Constant Data Test This subtest reads the contents of cache memory and saves it into RAM. The subtest then writes constant data (FFFFH, AAAAH, 5555H, 0101H, 0000H), reads the new data and compares the result with the original data pattern. The original cache memory content is then restored to the cache memory. Subtest 02 Address Pattern Test This subtest reads the contents of cache memory and saves it into RAM. The subtest then writes address data patterns (0000H, 0001H, 0002H, through 3FFDH, 3FFEH, 3FFFH), reads the new data and compares the result with the original data. The original cache memory content is then restored to the cache memory. Subtest 03 Increment/Decrement Test This subtest reads the contents of cache memory and saves it into RAM. The subtest then writes the increment data (00H, 01H, 02H, through FDH, FEH, FFH), reads the new data and compares the result with the original data. After comparing the incremental data, decrement data (FFH, FEH, FEH, through 02H, 01H, 00H) is written and the new data is read and compared with the original data. The original cache memory content is then restored to the cache memory.

NOTE: If NO is selected for Test Loop on the Test Parameter menu, the screen displays the colors listed above and then the High Resolution Display Test menu displays. If YES is selected for Test Loop on the Test Parameter menu, the screen displays the colors listed above. Press Ctrl + break to return to the High Resolution Display Test menu.
Test Program for Field. Subtest 02 640*480 Mode Display This subtest uses 640*480 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.

[ 640*]

Press [ Enter ]key
256 letter types indication
0---+---1---+---2---+---3---+---4---+---5---+---6--WHITE RED GREEN BLUE 64 gradations 64 gradations 64 gradations 64 gradations
To exit this subtest and return to the High Resolution Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu.
Test Program for Field. Subtest * 600 Mode Display This subtest uses 800*600 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 256 gradations of white, red, green, and blue as shown below.

[ 800*]

Press [ Enter ] key
To exit this subtest and return to the High Resolution Display Test menu: Press Enter if NO was selected for Test Loop on the Test Parameter Menu. Press Ctrl + break if YES was selected for Test Loop on the Test Parameter Menu
Test Program for Field. Subtest 04 1024* 768 Mode Display This subtest uses 1024*768 video resolution to display a high resolution white frame, 256 letter types (8*16 pixels) and 64 gradations of white, red, green, and blue as shown below.

[ 1024*]

Test Program for Field. Subtest 05 H Pattern Display This subtest uses the 1024*768 Mode to display a high resolution white frame, H letters (8*16 pixels fonts), at 128 letters by 48 lines.
Test Program for Field. Subtest 06 Focus Test ( E Pattern) This subtest sets the 1024*768 Mode and displays E patterns (18*18 dot fonts), at 56 letters *42 lines surrounded by a high resolution white frame.

3.13 Multimedia Test

To execute the Multimedia Test select 10 from the Diagnostic Test Menu, press Enter and follow the directions on the screen. The Multimedia Test contains four subtests that test the computer's multimedia functions. Move the highlight bar to the subtest you want to execute and press Enter. NOTE: Use the Toshiba Backup CD-ROM for Subtests 01, 02, and 03. Because CDROM driver issue , the Multimedia function cant test , this is limitation. Subtest 01 Sequential Read Test This subtest sequentially reads one block unit (2K bytes) of all logical addresses from the test CD. NOTE: If NO is selected for Test Loop on the Test Parameter Menu, the screen will remain blank while the subtest is executing. When the test is complete the Multimedia Test menu displays. If YES is selected for Test Loop on the Test Parameter Menu, the Test Status screen displays while the subtest is executing. Press Ctrl + break to return to the Multimedia Test menu. Subtest 02 Random Read Test This subtest randomly reads all addresses. Subtest 03 Read Specified Address Test This subtest reads data from a specified block of addresses. The following message displays on the screen to enter the start and end block addresses:

Replacement Procedures Safety Precautions Please read the following safety instructions before disassembling the computer and always follow the instructions while working on the computer. DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion. Due to the risk of alkali fluid leaks, never attempt to heat or disassemble the battery. Similarly, due to the risk of explosion, never expose the battery to flame. 2. Some parts including the power supply and FL inverter generate high voltages. If you need to turn on the power while disassembling the computer, do not touch any connectors or other components due to the risk of electric shock. Also, do not disassemble individual parts when performing routine maintenance.
WARNING: 1. To prevent electric shock, turn off the power unplug the AC adapter from the power source. 2. As the battery installed to the computer is typically already charged, the risk of electric shock remains even when the AC adapter is unplugged from the socket. To prevent electric shock, always take off any metal jewelry or accessories such as necklaces, bracelets or rings before working on the computer. Never work with wet or moist hands. 3. Take care not to injury yourself on any edges or corners. CAUTION: 1. Confirm that replacement parts have compatible specifications before replacing on the computer. Never use incorrect parts as these may cause faults on the computer. 2. To prevent internal damage such as short circuits or burning, do not allow any screws, paper clips, or other metal objects to fall into the computer. When removing screws, always replace with the same size screws. Ensure that all screws are fully tightened. Loose screws may result in short circuits leading to overheating, smoke or flame. 3. To prevent electric shock, check that you have disconnected all cables from a part before removing the part. 4. When connecting to the AC power supply, use only an AC adapter and cable approved by Toshiba. 5. To prevent electric shock, ensure that all replacement parts are compatible with the computer and that all cables and connectors are securely connected.
Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section 4.2 Battery Pack. 1. Do not disassemble the computer unless it is operating abnormally. 2. Use the designated tools. 3. Ensure that the environment for working on and storing parts does not contain any of the following. Dust or dirt Static electricity Extremely hot, cold or humid conditions

4. Perform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault. 5. Do not perform any unnecessary work. Always work in accordance with the disassembly and reassembly procedures in this manual. 6. Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work. 7. Disassembling requires the removal of a large number of screws. Keep removed screws in a safe place such that you can determine which screws belong to which part. 8. When reassembling, ensure that you use the correct screws and fit parts in the correct position. Screw sizes are noted in the text and figures. 9. As all parts have sharp edges and corners, take care not to cut yourself. 10. After replacing an FRU, check that the computer and replaced part operate correctly.
Replacement Procedures Disassembly Procedure Three main types of cable connector are used. Pressure plate connector Spring connector Normal pin connector
When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector. When reconnecting a cable to a pressure plate connector, lift up the pressure plate to a suitable height and insert the cable into the connector. Press down on both sides of the pressure plate such that both sides of the plate and connector are at the same height and that the cable is fixed in the correct position. Pull the cable to ensure that it is securely connected. If the cable is disconnected from the connector, reconnect it making sure that you lift the pressure plate high enough to insert fully the cable. For spring connectors, lifting up the stopper frees the cable and allows it to be pulled out. To reconnect, hold the stopper in the up position and insert the cable, then lower the stopper to secure the cable. Normal pin connectors are used for all other cables. Simply pull out or push in these connectors to disconnect or reconnect.

Pressure plate connector

Spring connector
Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. Take your time and follow the instructions carefully. Hurrying the assembly work will only introduce new problems. Check that all cables and connectors are securely connected; Before fastening FRUs or other parts in place, ensure that no cables are caught on screws or the FRU. Check that all latches are securely closed. Ensure that you have installed all FRUs correctly and do not have any screws left over. Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place.

Wireless LAN card

Removing a Wireless LAN card The following describes the procedure for removing a Wireless LAN card (See Figure 4-10-1 to 4-10-2). 1. Remove the following screw of wireless cover securing wireless LAN card cover and remove it. And remove screw of wireless board M2.5. x 3.0B BIND screw x2
2. Disconnect the wireless LAN antenna cable from the connectors on a wireless LAN card 3. Open the left and right latches holding a wireless LAN card and remove a wireless LAN card from the connector on the system board.
Figure 4-10-1 Wireless LAN card
Figure 4-10-2 Remove a wireless LAN card
Installing a Wireless LAN card The following describes the procedure for installing a Wireless LAN card. 1. Insert a wireless LAN card terminals slantwise into the connector on the computer and press a wireless LAN card and lock the secure screws. M2.5. x 3.0B BIND screw x2
2. Connect the wireless LAN antenna cable to the terminals on a wireless LAN card. 3. Put the wireless LAN antenna cable on the right location from the guide (Antenna cable locate top, USB cable locate bottom and FM cable locate middle).Stick the tape of cable on the surface. If fail to stick, replace tape with new adhesive tape.(see Figure 4-10-3)
Figure 4-10-3 Cables layout on motherboard
4.11 Bluetooth module Remove a Bluetooth module
The following describes the procedure for removing a Bluetooth module(see Figure4-11-1) 1. Disconnect the Bluetooth cable from motherboard side 2. Remove the following screw from TOP case and remove the Bluetooth bracket 2.5.0 x 3.0B BIND screw x1
3. Remove the Bluetooth module
Figure 4-11-1 Remove a Bluetooth module Installing a Bluetooth module The following describes the procedure for installing a Bluetooth module. 1. Insert a Bluetooth into the connector on the computer. 2. Connect the Bluetooth cable to the terminals on a Bluetooth and connect it to the motherboard side. 3. Install the Bluetooth bracket and secure it with following screw. 2.5.0 x 3.0B BIND screw x1

TV Tuner card

Removing a TV Tuner card The following describes the procedure for removing a TV Tuner card (See Figure 4-12-1). 1. Remove the following screw of TOP cover securing and remove it. And remove screw of TV tuner card 2.5.0 x 3.0B BIND screw x2
2. Disconnect the TV antenna cable from the connectors on a TV tuner card 3. Open the left and right latches holding a TV tuner card and remove a TV tuner card from the connector on the system board.
Figure 4-12-1 TV Tuner card
Installing a TV Tuner card The following describes the procedure for installing a TV tuner card. 1. Insert a TV tuner card terminals slantwise into the connector on the computer and press a TV tuner card and lock the secure screws. 2. Connect the TV antenna cable to the terminals on a TV tuner card. 3. Put the TV antenna cable on the right location from the guide(see Figure 4-10-3) 4. Secure TV tuner card with the following screws 2.5.0 x 3.0B BIND screw x2

4. Connect LCD harnesses to the connector CN1 of the inverter. CAUTION: Be careful not to connect the LCD harnesses to the wrong connectors of FL inverter. 5. Connect HV harnesses to the connector CN2 of the FL inverter. 6. Install the display mask while fitting the latches. 7. Secure the display mask with following screws M2.56.5 screw X8 X8
8. Cover screws with Screw MYLAR cover
NOTE: When installing the display mask, make sure there is no gap between the display mask and the display cover.

Web Camera module

Removing Web Camera module The following describes the procedure for removing the Web Camera module. (See Figure 4-21-1 to 4-21-2). 1. Pull off the connector of Web Camera module.
Figure 4-21-1 Remove the connector of Web Camera module 2. Peel off the glue of Web Camera module.
Figure 4-21-2 Peel off the glue of Web Camera module
Installing Web Camera module The following describes the procedure for installing the Web Camera module. 1. Pull in the glue of Web Camera Module. 2. Connect the connector of Web Camera module.

Speaker Box

Removing Speaker Box The following describes the procedure for removing Speaker Box. (See Figure 4-22-1 to 4-22-3). 1. Remove the following screws securing Speaker Box. M2.52.0 screw x 4
Figure 4-22-1 Removing the securing screws at left side.
Figure 4-22-2 Removing the securing screws at right side. 2. Removing the Speaker Box.
Figure 4-22-3 Removing the Speaker Box.
Replacement Procedures Installing Speaker Box The following describes the procedure for installing Speaker Box. 1. 2. Installing the Speaker Box. Securing Speaker Box of following screws. M2.52.0 screw x 4
Application for Thermal pad and grease on CPU, North Bridge, and VGA board (see Figure 4-22-1 to 4-22-3)
I. For Silvis thermal pad on North Bridge and grease on CPU
Figure 4-23-1 Intel &AMD Thermal pad on North Bridge
RAW PN TSB PN Vendor Description
JXTZ1024010 A000048640 XY0GFCM1000 A000018440
THERMAL PAD INT NB BS TZ1(JXTZ1024,3A) THERMAL GREASE GFC-M1
II. Use grease and Thermal pad on VGA 1. 0.15cc for one repair.
Figure 4-23-2 Apply silicon grease for North Bridge
2. Thermal pad and grease used on VGA thermal module.
Figure 4-22-3 Thermal pad position

RAW PN

TSB PN

Vendor Description

JXTZ1027010 A000048650 JXTZ1026010 A000048660 XY0GFCM1000 A000018440

A-5 Qosmio X500 Maintenance Manual Maintenance Manual (960-Q08)

Appendix B

Appendix B Board Layout

B.1 System Board

Figure B-1-1 System board layout (front)

Board Layout

Figure B-1-2 System board layout (Back)
B-2 Qosmio X500 Maintenance Manual (960-Q08)
Board Layout Table B-1-1 System board ICs and connectors NUM (01) (02) (03) (04) (05) (06) (07) (08) (09) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) (20) (21) (22) Location CN6 CN10 CN11 CN2 CN1 CN16 CN14 U50 CN22 CN48 CN20 CN25 CN21 CN31 CN29 CN33 CN32 CN15 CN27 CN24 CN17 CN26 Function SPDIF CONN Audio&USB CONN LVDS CONN CRT CONN MDC CONN KB CONN FAN CONN HDMI IC TMA CONN BATT CONN K/B LED power CONN LED/B CONN TP&FP/B CONN BCAS CONN Felica CONN Cardreader CONN New Card CONN WiFi CONN Bluetooth CONN MMB CONN WUSB CONN TV Tuner CONN
Board Layout (23) (24) (25) (26) (27) (28) (29) (30) (31) (32) (33) (34) (35) (37) (38) (39) (40) (41) (42) (43) CN13 U2 U13 U4 U9 U27 U35 U47 CN31 CN32 PCN1 CN46 CN47 CN44 CN41 CN37 CN36 CN35 PCN0 CN39 Power/B CONN Audio IC Clock generator Embedded Controller IC LAN IC Card Reader /1394 CPU North Bridge DDR CONN 2nd SATA HDD CONN DC IN CONN Main SATA HDD CONN SATA ODD CONN 1394 CONN HDMI CONN USB CONN ESATA CONN RJ45 CONN VGA Power CONN VGA CONN
B-4 Qosmio X500 Maintenance Manual (960-Q08)

B.2 Touch Pad Board

<Front layout>
Figure B-2-1 Touch Pad board layout (Front)
Table B-2-2 Touch Pad board connectors NUM (01) (02) (03) (04) Location SW1 SW3 SW4 SW2 Function Mouse Button Left key Mouse Button Left key Mouse Button Right key Mouse Button Right key

<Back layout>

Figure B-2-3 Touch Pad board layout (Back)
Table B-2-2 Touch Pad board connectors NUM (01) (02) Location CN3 CN1 Function TP Board to TP Module CONN TP Board to M/B CONN
B-6 Qosmio X500 Maintenance Manual (960-Q08)

B.3 Finger Print Board

Figure B-3-1 Finger Print Board layout (Front)
Table B-3-2 Finger Print Board connectors Location (01) U2 Function Finger Printer IC
Board Layout <Back layout>
Figure B-3-3 Finger Print Board layout (Back)
Table B-3-4 Finger Print Board connectors Location (01) (02) CN2 CN3 Function Finger Print Board to TP Board connector Finger Print Board to TP Board connector
B-8 Qosmio X500 Maintenance Manual (960-Q08)

Pin Assignment

Appendix C Pin Assignment
CN11 LCD Panel Connectors

PIN No. 41

Signal name VIN VIN VIN +3V CCD _POWER MIC_GND INT_MIC_R DISPON GND LCD_TXLCLKOUT+ LCD_TXLCLKOUTGND LCD_TXLOUT0+ LCD_TXLOUT0GND LCD_TXLOUT1+ LCD_TXLOUT1GND LCD_TXLOUT2+ LCD_TXLOUT2GND
I/O ------------I/O ----I/O I/O --I/O I/O --I/O I/O --I/O I/O ---

PIN No. 42

Signal name LCDVCC LCDVCC LCD-EDIDDATA LCD_EDIDCLK LVDS_VADG GND USBP3+_LCD USBP3-_LCD GND LCD_TXUCLKOUT+ LCD_TXUCLKOUTGND LCD_TXUOUT0+ LCD_TXUOUT0GND LCD_TXUOUT1+ LCD_TXUOUT1GND LCD_TXUOUT2+ LCD_TXUOUT2GND

This product specification is variable and subject to change prior to product launch.
Qosmio X500 Detailed Product Specification1
Model Name: X500-S1801 Operating System C1 2
Genuine Windows 7 Professional 64-bit
Part Number: PQX33U-01H01M
o o Data o o Microphone input port Headphone output port

UPC: 883974391394

Processor3 and Graphics4
Intel Core i7-720QM Processor (Quad Core) o 1.6 GHz (2.8 GHz with Turbo Boost Technology), 6MB L3 Cache Mobile Intel HM55 Express Chipset NVIDIA GeForce GTS 360M with 1GB GDDR5 discrete graphics memory, plus up to 1758MB dynamically allocated shared graphics memory using NVIDIA TurboCache technology. o Total Available Graphics memory 2782MB
i.LINK IEEE-USB v2.0 ports (3 USB + 1 eSATA/USB combo with USB 10 Sleep and Charge ) o RJ-45 LAN port Security o Slot for Security Lock

Physical Description

Fusion Finish in Omega Black Dimensions (W x D x H ): 17.4 x 11.6 x 1.63/1.Weight: Starting at 9.7 lbs., depending upon configuration

Memory5

Configured with 4GB DDR3 1066MHz (max 8GB) 2 main memory slots. Both slots are occupied.

Storage Drive6

500GB (7200 RPM) Serial ATA hard disk drive TOSHIBA Hard Drive Impact Sensor (3D sensor)

Battery12

12 cell (8000 mAh) Lithium Ion battery pack Battery Life Rating (measured by MobileMark Productivity 2007) o Included 12 cell battery: 3 hours, 18 minutes
Fixed Optical Disk Drive7

Power Supply

Blu-ray Disc ROM and DVD SuperMulti drive with Labelflash supporting 12 formats o Maximum speed and compatibility: CD-ROM (24x), CD-R (24x), CD-RW (24x), DVD-ROM (8x), DVD-R (Single Layer, (8x)), DVD-R (Double Layer, (8x)), DVD-RW (6x), DVD+R (Single Layer, (8x)), DVD+R (Double Layer, (6x)), DVD+RW (8x), DVDRAM (5x), BD-ROM (6x) o Use Labelflash media to burn high quality labels directly to disc
120W (19V x 9.5A) Auto-sensing ,100-240V/50-60Hz AC Adapter Dimensions (W x D x H): 6.73 x 3.39 x 1.63 Weight: starting at 1.94 lbs. Toshiba Software and Utilities o Electronic Users Guide o Bluetooth Stack for Windows by Toshiba o TOSHIBA Recovery Media Creator 14 o TOSHIBA Media Controller o TOSHIBA Bulletin Board o TOSHIBA ReelTime o TOSHIBA ConfigFree o TOSHIBA Disc Creator o TOSHIBA DVD Player o TOSHIBA Power-saving eco utility o TOSHIBA Face Recognition o TOSHIBA PC Health Monitor o Hard Disc Drive (HDD) Recovery Third-party Software o Microsoft Windows Media Player o Microsoft Works 9 o Internet Explorer 8 o Adobe Acrobat Reader o Google Toolbar o Corel DVD MovieFactory for TOSHIBA o Sun Java 2 Runtime Environment o WildTangent Orb Game Console Trial Software o Norton Internet Security 2010, 30-day trial o Microsoft Office Ready with Microsoft Office Professional 2007 Edition, 60-day trial Special Offers o Toshiba Online Backup o Skype

Software C1 13

Display8
18.4 diagonal widescreen TruBrite TFT LCD display at 1680 x 945 native resolution (HD+) o Native support for 720p content o 16:9 aspect ratio
Built-in harman/kardon stereo speakers Dolby Sound Theater

Input Devices

Premium US LED backlit keyboard (black) TouchPad pointing device with multi-touch control TouchPad Enable/Disable button Media Control Buttons: o TOSHIBA eco utility (Energy-saving mode) o Mute o Media o CD/DVD control buttons o Volume up, volume down Webcam and microphone Gigabit Ethernet 9 Wi-Fi Wireless networking (802.11b/g/n) Bluetooth version 2.1 plus Enhanced Data Rate (EDR)

Communications

Expandability
ExpressCard slot (ExpressCard/34 and ExpressCard/54) Memory Card Reader o Secure Digital, Secure Digital High Capacity, Memory Stick, Memory Stick PRO, Multi Media Card [shared slot]
Environmental Specifications

This product is RoHS compatible Energy Star Qualified EPEAT Gold Compliant
Video o RGB (monitor) output port o HDMI-CEC (REGZA LINK) Audio o S/P DIF output port (shared with headphone port) Temperature Relative Humidity (non-condensing) Thermal Gradient
Operating 5 to 35 C 20% to 80% 15 C per hour (max)
Non-operating -20 to 60 C 10% to 95% 20 C per hour (max)
Copyright 2009 Toshiba America Information Systems Inc. All Rights reserved. TAIS shall not be liable for damages of any kind for use of this information, which is subject to change without notice. Qosmio X500-S1801

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This product specification is variable and subject to change prior to product launch. Altitude (relative to sea level) Shock Vibration 0 to 3,000 meters 10G 0.5G 0 to 10,000 meters 60G 1.0G
PA3729U-1BRS PA3730U-1BRS
Toshiba Primary Li Ion Battery Pack (6 cell) Toshiba Primary High Capacity Li Ion Battery Pack (12 cell) Description dynadock USB Docking Station with DVI/VGA port Description Toshiba 2GB USB Hi-Speed Flash Drive, ReadyBoost Toshiba 4GB USB Hi-Speed Flash Drive, ReadyBoost Toshiba 8GB USB Hi-Speed Flash Drive, ReadyBoost Toshiba External USB Hard Drive, 320GB (White) Toshiba External USB Hard Drive, 500GB (Blue) Toshiba External USB Hard Drive, 640GB (Red) Description Toshiba Bluetooth Optical Tilt-Wheel Mouse (Black/Silver) Toshiba Bluetooth Optical Tilt-Wheel Mouse (Black/Red) Description Toshiba 18.4" Carrying Case (Fits up to 18.4") Toshiba 18.4" Gaming BackPack (Fits up to 18.4") Description Toshiba X20 USB Gaming Mouse (Black)

Expansion

Part Number PA3575U-1PRP
1 YEAR STANDARD LIMITED WARRANTY
Includes International Limited Warranty for obtaining service when traveling outside the United States. Service Upgrades and Extensions Toshiba offers many different enhanced services such as SystemGuard , On-Site Repair, and ServiceExpress to provide additional support to your notebook PC. For a full description and complete list of programs and program terms and conditions, please visit www.pcsupport.toshiba.com.

Storage

Part Number PA3556U-1M2G PA3556U-1M4G PA3556U-1M8G HDDR320E04XW HDDR500E04XL HDDR640E04XR

Bluetooth

Part Number PA3573U-1ETA PA3573U-1ETB

Accessories

For additional and most updated accessories, please visit www.accessories.toshiba.com

Memory Upgrade

Part Number PA3676U-1M2G PA3677U-1M4G Description Toshiba 2GB DDR3-1066 Memory Module Toshiba 4GB DDR3-1066 Memory Module Description Toshiba 180W Global AC Adapter

Carrying Case

Part Number PA1447U-1CS8 PA1453U-1BG8

Part Number PA3546U-1ACA

Part Number PA3651U-1ETC

Subject to Change

While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshibas Web site at http://www.pcsupport.toshiba.com

Return Policy

Notwithstanding anything to the contrary in any third party License Agreement or product documentation supplied with your PC, Toshiba America Information Systems, Inc. (TAIS) does not accept the return of component parts, or bundled software, that have been removed from the PC system. Pro-rata refunds on individual PC components or bundled software, including the operating system, will not be granted. If you wish to return a complete PC system, contact the TAIS dealer where you purchased the product, and comply with the dealers standard return policies and procedures. Toshiba America Information Systems, Incorporated (TAIS) 9740 Irvine Boulevard Irvine CA 92618 ToshibaDirect website: http://www.toshibadirect.com TAIS website for resellers: http://sell.toshiba.com TAIS PC Support website: http://pcsupport.toshiba.com Satellite, ConfigFree and SystemGuard are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. All other products and names mentioned are the property of their respective owners.
C1 64-bit computing: 64-bit computing requires that the following hardware and software requirements are met: - 64-bit Operating System - 64-bit CPU, Chipset and BIOS (Basic Input/Output System) - 64-bit Device drivers - 64-bit applications Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly. See "Detailed Specs" for more information.
Product Series Legal Footnote. The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba's Web site at pcsupport.toshiba.com. Product Offering Legal Footnote. Toshiba America Information Systems, Inc. reserves the right to modify or withdraw this offer at anytime without notice
Operating System. Also see 64-Bit Computing Legal Footnote, if applicable.

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Certain Microsoft software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsofts privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Offers. Offer terms, duration and product availability all subject to change without notice
Processor (Central Processing Unit). Also see 64-Bit Computing Legal Footnote, if applicable.
CPU performance in your computer product may vary from specifications under the following conditions: 1. use of certain external peripheral products 2. use of battery power instead of AC power 3. use of certain multimedia, computer generated graphics or video applications 4. use of standard telephone lines or low speed network connections 5. use of complex modeling software, such as high end computer aided design applications 6. use of several applications or functionalities simultaneously 7. use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) 8. use of computer at temperatures outside the range of 5C to 30C (41F to 86 F) or >25C (77F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model please visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. Use your computer product only under recommended conditions. Read additional restrictions under Environmental Conditions in your product Detailed Specs. Contact Toshiba Technical Service and Support for more information.

Graphics (Graphics Processing Unit). GPU performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory will vary depending on system memory size and other factors. Memory (Main System). Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors. Computers configured with a 32-bit operating system can address up to 3GB of system memory. Only computers configured with a 64-bit operating system can address 4 GB or more of system memory.
6 Storage Drive (Internal HDD Capacity). One Gigabyte (GB) means 109 = 1,000,000,000 bytes and One Terabyte (TB) means 1012 = 1,000,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes and 1TB = 240 = 1,099,511,627,776 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the computer includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity may vary. 7 5
Optical Drive. Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or playback optical media recorded by other PCs or optical media recorders. Additionally, certain optical media recorded on your optical drive may not playback or operate properly on other PCs or optical media players. These problems are not due to any defect in your Toshiba PC or optical drive. Please refer to your PC's product specification for listing of specific format compatibilities. Recording or viewing of certain optical media may be limited or prevented in accordance with applicable copy protection standards.

Display. Small bright dots may appear on your screen display when you turn on your PC. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen with dim and you may not be able to increase the brightness of the screen while on battery power. Wireless-N. The wireless adapter is based on a draft release version of the IEEE 802.11n specification, and may not be compatible with, or support all features (e.g., security) of,

certain Wi-Fi equipment.

USB Sleep & Charge. The "USB Sleep & Charge function" may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. Weight. Weight may vary depending on product configuration, vendor components, manufacturing variability and options selected.
12 Battery Life Rating. Measured by MobileMark 2007. MobileMark is a trademark of the Business Applications Performance Corporation. Rating based on either MobileMark Productivity 2007 modeling a user performing common mobile office activities or Reader 2007 modeling a user reading documents. See Detailed Specifications for test used.
Details of MobileMark 2007 testing are available at www.bapco.com Rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a systems battery life under any conditions other than the specific test settings. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba web site at www.accessories.toshiba.com.

Page 3 of 4

Software. Also see 64-Bit Computing Legal Footnote, if applicable.
Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Certain Microsoft software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsofts privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply). Microsoft Office 2007 60-Day Trial Version: This trial software will work for 60 days after you first use it. You will not be able to use the software if you do not activate it as described the first time you use the software. You can activate the software by Internet. Internet service charges may apply. If you want to keep the software after the 60-day trial period, you must convert to the perpetual version. You can convert online by following the conversion instructions presented during setup and paying the required fees.

Toshiba Media Controller. Copy protection technology, if any, associated with the content may prevent or limit sharing of content.
RoHS. This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Temperature (Environmental) Conditions. All temperature references are approximate and the performance of your computer may vary from specifications even when operating within the recommended temperature range. Warranty. The terms and conditions of Toshibas standard limited warranty are available at www.warranty.toshiba.com.

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