Modem warning notice

Conformity Statement
The equipment has been approved to [Commission Decision "CTR21"] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.
Network Compatibility Statement
This product is designed to work with, and is compatible with the following networks. It has been tested to and found to confirm with the additional requirements conditional in EG 201 121. Germany Greece Portugal Spain Switzerland All other countries/ regions ATAAB AN005,AN006,AN007,AN009,AN010 and DE03,04,05,08,09,12,14,17 ATAAB AN005,AN006 and GR01,02,03,04 ATAAB AN001,005,006,007,011 and P03,04,08,10 ATAAB AN005,007,012, and ES01 ATAAB AN002 ATAAB AN003,004
Specific switch settings or software setup are required for each network, please refer to the relevant sections of the user guide for more details. The hookflash (timed break register recall) function is subject to separate national type approvals. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given.

Japan regulations

Region selection
If you are using the computer in Japan, technical regulations described in the Telecommunications Business Law require that you select the Japan country mode. It is illegal to use the modem in Japan with any other selection.

Redial

Up to two redial attempts can be made. If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer. Japan's Telecommunications Business Law permits up to two redials on analogue telephones, but the redials must be made within a total of three minutes. The internal modem is approved by Japan Approvals Institute for Telecommunications Equipment.
Pursuant to FCC CFR 47, Part 68:
When you are ready to install or use the modem, call your local telephone company and give them the following information: The telephone number of the line to which you will connect the modem The registration number that is located on the device The FCC registration number of the modem will be found on either the device which is to be installed, or, if already installed, on the bottom of the computer outside of the main system label. The Ringer Equivalence Number (REN) of the modem, which can vary. For the REN of your modem, refer to your computer's user's guide. The modem connects to the telephone line by means of a standard jack called the USOCRJ11C.

Display

Names of windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice that helps you make best use of your equipment.
This chapter provides an equipment checklist, and it identifies the computer's special features, options and accessories. Basic features are described in a separate pamphlet. Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA.

Equipment checklist

Carefully unpack your computer. Save the box and packing materials for future use. Check to make sure you have all the following items:

Hardware

Satellite P30 Series Portable Personal Computer Universal AC adaptor and power cord

Software

The following software preinstalled on your hard disk: Microsoft Windows XP TOSHIBA Utilities Display Driver Touch pad driver Sound driver Miscellaneous drivers (depending on the model you purchased these will include drivers for devices such as the modem, LAN, wireless LAN and Multiple Digital Media Card Slot) Online help Product Recovery Disk TOSHIBA Tools & Utilities CD-ROM The system may not function properly if you use drivers that are not preinstalled or distributed by TOSHIBA

Documentation

Your computer's documentation: Satellite P30 User's Manual Satellite P30 Quickstart Microsoft Windows XP Getting Started booklet Safety Instruction Manual Warranty information If any of the items are missing or damaged, contact your dealer immediately.

Features

Power-on Password

Battery Save Mode

Instant Security Panel Power Off/On
Low Battery Automatic Hibernation
When battery power is exhausted to the point that computer operation cannot be continued, the system automatically enters Hibernation Mode and shuts down. You can activate this setting in the TOSHIBA Power Saver utility. This feature lets you turn off the power without exiting from your software. The contents of main memory are saved to the hard disk. When you turn on the power again, you can continue working right where you left off. Refer to the Turning off the power section in Chapter 3, Getting Started, for details. In Standby Mode, power to the system remains on, but the CPU and all other devices are placed into a 'sleep' mode. When the computer is in Standby Mode, the Power LED flashes amber. The computer enters Standby Mode regardless of the associated setting for Hibernate Mode. Refer to the Turning off the power section in Chapter 3, Getting Started, for details.

Hibernation

Standby
Before switching the computer off into Standby Mode, be sure to save your data. Do not install or remove a memory module while the computer is in Standby Mode. The computer or the module could be damaged. Do not remove the battery pack while the computer is in Standby Mode. Data in memory will be lost.

Utilities

This section describes the preinstalled utilities and gives advice on how to start them. For details on specific operations, refer to each utility's online manual, help files or readme files. TOSHIBA Power Saver There are two ways to display the Windows XP Control Panel. The default is Category View. TOSHIBA Power Saver utility is under the Performance and Maintenance item. This utility provides you with the ability to configure the following two areas: Buttons There are 7 kinds of menu in the pull down menu list for the Buttons option. The default value for the CD/DVD button is 'CD/DVD'. CD/DVD TV out Outlook Express Disable button TOSHIBA Console Internet Explorer Select your program Media Apps Set the mode for the Audio/Video controls. Select the application for audio and video playback. TOSHIBA Console is a graphical user interface that provides easy access to help and services. The DVD Video Player is used to play DVDVideo. It has an on-screen interface and functions. Click Start, point to All Programs, point to InterVideo WinDVD5 then click Inter Video WinDVD5. ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. ConfigFree also allows you to find communication problems and create profiles for easy switching between different locations and communication networks. To start ConfigFree, click the Windows Start Button, point to All Programs, point to TOSHIBA, point to Networking and click ConfigFree.

Multiple Digital Media Card Slot

i.LINK (IEEE1394) Port

Volume Control Headphone Jack
A standard 3.5 mm mini microphone jack enables connection of a three conductive type mini-jack for a monaural microphone. The Wireless Communication Switch turns on the wireless networking transceiver. The Wireless Communication LED next to Wireless communication switch indicates that wireless networking is turned on.

Wireless Communication

Back side
The following figure shows the computer back panel.
DC-IN 19V Jack External Monitor Jack Modem Jack

Security Lock

TV out

LAN Jack

The back side of the computer
A security cabel attaches to this port. The optional security cable anchors your computer to a desk or other large object to deter theft. The DC-IN socket is where you plug in the AC adapter. This 15-pin port lets you connect an external video display to the computer. Plug a 4-pin S- video cable into this connector for output of NTSC or PAL signal. The Universal Serial Bus (USB 2.0 and 1.1) port enables USB-equipped devices (such as keyboards, mice, hard drives, scanners, and printers).

DC-IN 19V Jack

External Monitor Port TV Out Universal Serial Bus (USB) Port
This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) and Fast Ethernet LAN (100 megabits per second, 100BASE-TX). In areas where an internal modem is installed as standard equipment, there is a modem jack that lets you use a modular cable to connect the modem directly to a telephone line. The modem is not supported in some marketing regions.

Modem Jack

Underside
The following figure shows the underside of the computer. Make sure the display is closed before turning over your computer.
Battery Battery Latch Battery Double Lock

Expansion Memory Socket

The bottom of the computer
Use this socket to install a memory module to increase your computer's memory. Refer to the Memory Expansion section in Chapter 7, Optional Devices. This is the battery pack, which powers the computer when the AC adaptor is not connected. For detailed information on the battery pack, refer to Chapter 6, Power and Power-Up Modes.

Battery

Battery Double Lock
When you slide this latch to the position of lock, the battery can not be released even you have slid the battery latch. Slide this latch to remove the battery pack.

Battery Latch

Front with the display open
The following figure shows the front of the computer with the display open. To open the display, slide the display latch on the front of the display and lift up. Position the display at a comfortable viewing angle
Display Screen CD/DVD Button
Play/Pause Stop/Eject Next/Fast Forward Previous/Rewind

Right Speaker

Power Button

Left Speaker

Touch pad Control Buttons
The front with the display open
* Some models are not equipped with a CD/DVD button and CD/DVD play control buttons.
Press the power button to turn the computer's power on and off. There is one LED inside of power button. The power button will shinning blue when the system is accessed. The audio speakers. A pointer control device located in the center of the palm rest is used to control the on-screen pointer. Refer to the Using the TouchPad section in Chapter 4, Operating Basics. Control buttons below the TouchPad let you select menu items or manipulate text and graphics designated by the on-screen pointer. Skips back to previous tracks. If held down while a song is playing, it fast rewinds through it. Refer to Chapter 4, Operating Basics, for details. Skips forward to next tracks. If held down while a song is playing, it fast forwards through it. Refer to Chapter 4, Operating Basics, for detail Stops playing the CD, DVD or digital audio. Refer to Chapter 4, Operating Basics, for details. Press this button to begin playing an audio CD, a DVD movie or digital audio files. This button also acts as a Pause button. Refer to Chapter 4, Operating Basics for details. When system is off, pressing this button will turn on CD Playback mode. Pressing this button again will turn off CD Playback mode. When system is turned on, pressing this button will launch Windows Media Player or if pressing this button with DVD inside will launch WinDVD.
Left and Right Speakers TouchPad
TouchPad Cotrol Buttons Previous/Rewind

Next/Fast Forward

Play/Pause

CD/DVD Button

If Random or Shuffle is selected in Windows Media Player, selecting Next or Previous advances to a random selection.

Display Screen

The LCD displays high-contrast text and graphics at up to 2048x1536 pixel. Refer to Appendix B, Display Modes. When the computer operates on the AC adaptor the display screen's image will be somewhat brighter than when it operates on battery power. The brightness level is intended to save battery power.

Placement of computer

Position the computer and peripheral devices to provide comfort and safety. Set the computer on a flat surface at a comfortable height and distance. The display should be no higher than eye level to avoid eye strain. Place the computer so that it is directly in front of you when you work and make sure you have adequate space to easily operate other devices. Allow adequate space behind the computer to let you freely adjust the display. The display should be angled to reduce glare and maximize visibility. If you use a paper holder, set it at about the same height and distance as the computer.

Seating and posture

The height of your chair in relation to the computer and keyboard as well as the support it gives your body are primary factors in reducing work strain. Refer to the following tips and to figure.
Posture and positioning of the computer
Place your chair so that the keyboard is at or slightly below the level of your elbow. You should be able to type comfortably with your shoulders relaxed. Your knees should be slightly higher than your hips. If necessary, use a foot rest to raise the level of your knees to ease pressure on the back of your thighs. Adjust the back of your chair so it supports the lower curve of your spine. Sit straight so that your knees, hips and elbows form approximately 90 degree angles when you work. Do not slump forward or lean back too far.

Lighting

Proper lighting can improve legibility of the display and reduce eye strain. Position the computer so that sunlight or bright indoor lighting does not reflect off the screen. Use tinted windows, shades or other screen to eliminate sun glare. Avoid placing the computer in front of bright light that could shine directly in your eyes. If possible, use soft, indirect lighting in your computer work area. Use a lamp to illuminate your documents or desk, but be sure to position the lamp so that it does not reflect off the display or shine in your eyes.

Work habits

A key to avoiding discomfort or injury from repetitive strain is to vary your activities. If possible, schedule a variety of tasks into your work day. If you must spend long periods at the computer, finding ways to break up the routine can reduce stress and improve your efficiency. Sit in a relaxed posture. Good positioning of your chair and equipment as described earlier can reduce tension in your shoulders or neck and ease back strain. Vary your posture frequently. Occasionally stand up and stretch or exercise briefly. Exercise and stretch your wrists and hands a number of times during the day. Frequently, look away from the computer and focus your eyes on a distant object for several seconds, for example 30 seconds every 15 minutes. Take frequent short breaks instead of one or two long breaks, for example, two or three minutes every half hour. Have your eyes examined regularly and visit a doctor promptly, if you suspect you might be suffering from a repetitive strain injury. Please check every couple of months to ensure the fan inlets or exhaust vents (see sections 2-5 and 2-7) are unobstructed. Clean them if necessary. A number of books are available on ergonomics and repetitive strain injury or repetitive stress syndrome. For more information on these topics or for pointers on exercises for such stress points as hands and wrists, please check with your library or book vendor. Also refer to the computer's Safety Instruction Manual.

Data save in hibernation mode
When you turn off the power in hibernation mode, the computer takes a moment to save current memory data to the hard disk. During this time, the Built-in HDD indicator will light. After you turn off the computer and memory is saved to the hard disk, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.

Standby mode

In standby mode the power remains on, but the CPU and all other devices are in sleep mode. If the computer is not used or accessed in any way, including receipt of e-mail, for 15 or 30 minutes when the AC adaptor is connected, the computer will automatically enter Standby mode (TOSHIBA Power Saver default). To restore operation, press the power button. If a network application is active when the computer automatically enters Standby, it might not be restored when the computer wakes up from standby. To prevent the computer from automatically entering standby mode, disable Standby in the TOSHIBA Power Saver. Open the TOSHIBA Power Saver and click the Power Save Modes tab. Next select either an AC Power or Battery Power option and then click details. When the details page comes up, you can disable the Standy setting be moving the slider to Never. That action, however, will nullify the computer's Energy Star compliance.

Standby precautions

Before entering Standby mode, be sure to save your data. Do not remove/install memory or remove power components: Do not remove/install the memory module. The computer or the module could be damaged. Do not remove the Battery Pack. In any of the above cases, the standby configuration will not be saved. If you carry the computer on board an aircraft or into a hospital, be sure to shut down the computer in hibernation mode or in shutdown mode to avoid radio signal interference.

Benefits of standby

The standby feature provides the following benefits: Restores the previous working environment more rapidly than does hibernation. Saves power by shutting down the system when the computer receives no input or hardware access for the duration set by the System Standby feature. You can use the panel power off feature.

Executing standby

Data deleted (erased) from a CD-RW and DVD-RW/+RW disc cannot be recovered. Check the content of the disc carefully before you delete it. If multiple drives that can write data to discs are connected, be careful not to delete data from the wrong drive. In writing to a DVD-R/+R/-RW/+RW disc, some disc space is required for file management, so you may not be able to write the full capacity of the disc. Since the disc is based on the DVD-R/-RW standard, it will be filled with dummy data if the written data is less than about 1 GB. Even if you write only a small amount of data, it might take time to fill in the dummy data. Two types of DVD-R/+R/-RW/+RW discs are on the market: data and video. Use a video disc to store video data. You can use video discs on a DVD recorder as well as on your computer's DVD-ROM drive. You cannot use data discs on a DVD recorder. When multiple drives that can write data to discs are connected, be careful not to write to the wrong drive. Be sure to connect the universal AC adaptor before you write or rewrite. Be sure to close all other software programs except the writing software. Do not run software such as a screen saver, which can put a heavy load on the CPU. Operate the computer in the full-power mode. Do not use power-saving features. Do not write while virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and data damage. Write from the computer's HDD to the CD/DVD. Do not try to write from shared devices such as a LAN server or any other network device. Writing with software other than Sonic RecordNow! has not been confirmed. Therefore, operation with other software cannot be guaranteed."
Writing CD/DVDs on a DVD Super Multi drive and a DVD Super Multi drive supporting Double Layer
You can use the DVD Super Multi drive to write data to either CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs. The following applications for writing are preinstalled: Record Now!/DLA, licensed by Sonic Solutions. InterVideo WinDVD Creator 2 Platinum, which is a product of InterVideo, Inc.
Before you write or rewrite to CD-R/RW or DVD-R/-RW/+R/+RW/-RAM disc, read and follow all set-up and operating instructions in this section. If you fail to do so, the DVD Super Multi drive may not function properly, and you may fail to write or rewrite, lose data or incur other damage.

If the disc is poor in quality, dirty or damaged, writing or rewriting errors may occur. Be careful to check the disc for dirt or dama ge before you use it. The actual number of rewrites to CD-RW or DVD-RW/+RW/-RAM is affected by the quality of the disc and the way it is used. There are two types of DVD-R: authoring and general use discs. Do not use authoring discs. Only general use discs can be written to by a computer drive.

Users Manual 4-13

You can use DVD-RAM discs that can be removed from a cartridge and DVD-RAM discs designed without a cartridge. You cannot use a disc with a 2.6 GB single-sided capacity or 5.2 GB double-sided capacity. Other DVD-ROM drives for computers or other DVD players may not be able to read DVD-R/+R/-RW/+RW/-RAM discs. Data written to a CD-R/DVD-R/+R disc cannot be deleted either in whole or in part. Data deleted (erased) from a CD-RW and DVD-RW/+RW/-RAM disc cannot be recovered. Check the content of the disc carefully before you delete it. If multiple drives that can write data to discs are connected, be careful not to delete data from the wrong drive. In writing to a DVD-R/+R/-RW/+RW disc, some disc space is required for file management, so you may not be able to write the full capacity of the disc. Since the disc is based on the DVD-R/-RW standard, it will be filled with dummy data if the written data is less than about 1 GB. Even if you write only a small amount of data, it might take time to fill in the dummy data. Two types of DVD-R/+R/-RW/+RW/-RAM discs are on the market: data and video. Use a video disc to store video data. You can use video discs on a DVD recorder as well as on your computer's DVD-ROM drive. You cannot use data discs on a DVD recorder. DVD-RAM formatted by FAT32 cannot be read in Windows 2000 without DVD-RAM Driver Software. When multiple drives that can write data to discs are connected, be careful not to write to the wrong drive. Be sure to connect the universal AC adaptor before you write or rewrite. Before you enter standby/hibernation mode, be sure to finish DVD-RAM writing. Writing is finished if you can eject DVD-RAM media. Be sure to close all other software programs except the writing software. Do not run software such as a screen saver, which can put a heavy load on the CPU. Operate the computer in the full-power mode. Do not use power-saving features. Do not write while virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and data damage. Write from the computer's HDD to the CD/DVD. Do not try to write from shared devices such as a LAN server or any other network device. Writing with software other than Sonic RecordNow! has not been confirmed. Therefore, operation with other software cannot be guaranteed.

Power off (no operation)

Operates Alarm sounds (depending on the TOSHIBA Power Saver utility setting) LED: Battery flashes amber DC IN off
Computer goes into Hibernation or shuts down

Battery charge exhausted

(depending on the TOSHIBA Power Saver utility setting)

No operation

No battery installed
LED: Battery off DC IN off

Power indicators

As shown in the above table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer's operating capability and battery charge status.

Battery indicator

Check the Battery indicator to determine the status of the battery. The following indicator lights indicate the battery status. Flashing amber Amber Green No light The battery charge is low. The AC adaptor must be connected to recharge the battery Indicates the AC adaptor is connected and charging the battery. Indicates the AC adaptor is connected and the battery is fully charged. Under any other conditions, the indicator does not light.

DC IN indicator

Check the DC IN indicator to determine the power status with the AC adaptor connected: Green No light Indicates the AC adaptor is connected and supplying proper power to the computer. Indicates the AC adaptor is not connected.

Power indicator

Check the Power indicator to determine the power status with the AC adaptor connected: Blue/Green The power button will shinning blue while power is being supplied to the computer and the computer is turned on. The power indicator in front of computer will shinning green while system is on. Indicates power is being supplied to the computer while the computer is in Standby mode. Under any other conditions, the indicator does not light.

Blinking amber

No light

Battery types

The computer has two types of batteries: Battery pack Real Time Clock (RTC) battery

Battery pack

When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the battery. You can purchase additional battery packs for extended use of the computer away from an AC power source. The battery is a disposable item. When its operation becomes short even when fully charged, replace it with a new one. The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. Do not remove the Battery Pack while the computer is in Standby mode. Data is stored in RAM, so if the computer loses power, it will be lost. Battery type (depending on the model purchased): 8 cell-PA3385U-1BAS, PA3385U-1BRS 12 cell- PA3383U-1BAS, PA3383U-1BRS

Power-up modes

The computer has three power-up modes: Hibernation (saves data in memory to the hard disk) Standby (Power remains on, saving data in RAM, but the CPU and all other devices enter sleep mode.) Boot (does not save data in memory) Refer also to the section Turning off the power in Chapter 3, Getting Started.

Panel power off/on

You can set up your computer so that power turns off automatically when you close the display panel. When you open the panel, power turns on in Standby or Hibernation mode but not in boot mode. If the panel power off function is enabled and you use Shut down Windows, do not close the display until the shut down function is completed.
System automatic Standby/ Hibernation
This feature automatically turns off the system in Standby or Hibernation mode if the computer is not used for a set duration. Refer to Special Features, in Chapter 1, Introduction for an explanation of how to set the duration.

Chapter 7

Optional devices can expand the computer's capabilities and its versatility. This chapter describes connection or installation of the following types of devices, which are available from your TOSHIBA dealer:

Cards/Memory

PC cards SD (Secure Digital)/MMC (MultiMediaCard)/SM (SmartMedia)/MS (Memory Stick)/MS Pro (Memory Stick Pro)/xD (xD-Picture Card) cards Memory modules

Power devices

Battery pack AC adaptor

Peripheral devices

External monitor Television i.LINK (IEEE1394) Security lock

PC cards

The computer is equipped with a PC card expansion slot that can accommodate one 5 mm Type II card. Any PC card that meets industry standards (manufactured by TOSHIBA or other vendor) can be installed. The slots support 16-bit PC cards, including PC card 16's multifunction card and CardBus PC cards. CardBus supports the new standard of 32-bit PC cards. The bus provides superior performance for the greater demands of multimedia data transmission. Do not install a PC card while the computer is in Standby or Hibernation mode. Some cards might not work properly. Furthermore, an HDD or CD-ROM connected to a 16-bit PC card might affect the performance of the computer's sound system and data transmission, including slower transmission speeds and dialing errors.

Installing a PC card

One PC card connector is located on the right side of the computer. The computer's hot-install feature lets you install PC cards while the computer's power is on. Do not install a PC card while the computer is in Standby or Hibernation mode. Some cards might not work properly. To install a PC card, follow the steps below. 1. Insert the PC card. 2. Press gently to ensure a firm connection.

Battery doesn't power the computer as long as expected.

Keyboard

Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard. Problem Some letter keys produce numbers. Output to screen is garbled. Procedure Check that the numeric keypad overlay is not selected. Press Fn + F10 and try typing again. Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. See your software's documentation. If you are still unable to use the keyboard, consult your dealer.

LCD panel

Problem Lines appear broken. Procedure Check if you are in DOS mode. In DOS, lines may appear broken, because of the LCD screen's higher resolution. The Windows display should appear normal. Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Make sure instant security was not activated. Try entering your password, if you have one registered. Or, turn the power off and back on to clear instant security. Refer to your software's documentation to determine if the software is causing the difficulty. Contact your dealer if the problems continue.

No display

Problems above remain unresolved or other problems occur.

Hard disk drive

Problem Computer does not boot from hard drive. Slow performance Procedure Insert a system diskette and reboot. There may be a problem with your operating system files. Refer to your OS documentation. Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. Contact your dealer if the problems continue.
For more information, refer to Chapter 4, Operating Basics. Problem You cannot access a CD/DVD in the drive. Procedure Make sure the drive's drawer is securely. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. Refer to Media care section in Chapter 4, Operating Basics for details on cleaning.

Problem

Procedure
The software or hardware configuration may be Some CD/DVDs run correctly, but others do causing a problem. Make sure the hardware configuration matches your software's needs. not. Check the CD/DVD's documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CDG (Audio CD only), Addressing Method 2 Recordable: CD-R, CD-RW, CD Check the region code on the DVD. It must match that on the CD-RW/DVD-ROM drive. Region codes are listed in the Optical media section in Chapter 2, The Grand Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA. Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording. Do not run or start other software during writing. Do not jar the computer during writing. Do not connect/ disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer.

Glossary-2

cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory. The next time the CPU needs that same data, it looks for it in the cache memory rather than the main memory, which saves time. The computer has two cache levels. Level one is incorporated into the processor and level two resides in external memory. capacity: The amount of data that can be stored on a magnetic storage device such as a floppy disk or hard disk. It is usually described in terms of kilobytes (KB), where one KB = 1024 bytes and megabytes (MB), where one MB = 1024 KB. CardBus: An industry standard bus for 32-bit PC cards. CD-ROM: A Compact Disc-Read Only Memory is a high capacity disc that can be read from but not written to. The CD-ROM drive uses a laser, rather than magnetic heads, to read data from the disc. CD-R: A Compact Disc-Recordable disc can be written once and read many times. See also CD-ROM. CD-RW: A Compact Disc-Read/Write disc can be rewritten many times. See also CD-ROM. character: Any letter, number, punctuation mark, or symbol used by the computer. Also synonymous with byte. chip: A small semiconductor containing computer logic and circuitry for processing, memory, input/output functions and controlling other chips. CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component. components: Elements or parts (of a system) which make up the whole (system). configuration: The specific components in your system (such as the terminal, printer, and disk drives) and the settings that define how your system works. You use the HW Setup program to control your system configuration. control keys: A key or sequence of keys you enter from the keyboard to initiate a particular function within a program. controller: Built-in hardware and software that controls the functions of a specific internal or peripheral device (e.g. keyboard controller). CPU: Central Processing Unit. The portion of the computer that interprets and executes instructions.

Toshiba Personal Computer Satellite P30 Maintenance Manual

TOSHIBA CORPORATION

Copyright 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computer Satellite SATELLITE P30 Maintenance Manual First edition August 2004 Disclaimer The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the A70 Series at the time of this manual's production. However, succeeding computers and manuals are subject to change without notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual. Trademarks IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation. Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation. Sound Blaster is a registered trademark of Creative Technology Ltd. Centronics is a registered trademark of Centronics Data Computer Corporation. Photo CD is a trademark of Eastman Kodak. All other properties are trademarks or registered trademarks of their respective holders.
Satellite P30 Maintenance Manual

Preface

This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite SATELLITE P30, referred to as the P30 Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these messages will be italicized and identified as shown below. DANGER: Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed. WARNING: Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed. CAUTION: Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed. NOTE: Note contains general information that relates to your safe maintenance service. Improper repair of the computer may result in safety hazards. Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly. Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it could come loose, creating a danger of a short circuit, which could cause overheating, smoke or fire. If you replace the battery pack or RTC battery, be sure to use only the same model battery or an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause the battery to explode.
The manual is divided into the following parts: Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the P30 Series system unit and each FRU. Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Replacement Procedures describes the removal and replacement of the FRUs. The appendices describe the following: Handling the LCD module Board layout Pin assignments Keyboard scan/character codes Key layout Screw torque list Reliability
Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold down the first two and at the same time press the third. User input Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the type face below:
Format complete System transferred

Table of Contents

Chapter 1 1.1 1.2 1.3 1.4 1.5 1.6 Hardware Overview Features.... 1-1 System Unit..... 1-5 2.5-inch Hard Disk Drive.... 1-9 Removable Drives.... 1-10 Power Supply..... 1-16 Batteries.... 1-18

Chapter 1 Hardware Overview

1 Hardware Overview

Satellite P30 Series Maintenance Manual

Chapter 1

1.1 1.2 1.3 1.4

Contents

Features..... 1-1 System Unit.... 1-5 2.5-inch Hard Disk Drive... 1-9 Removable Drives.... 1-10 1.4.1 1.4.2 1.4.3 1.4.4 DVD-R/-RW Drive... 1-10 DVD-ROM Drive... 1-12 DVD+-R/DVD+-RW Drive... 1-14 DVD Super Multi Drive... 1-15

1.5 1.6

Power Supply.... 1-16 Batteries.... 1-18 1.6.1 1.6.2 Main Battery.... 1-18 RTC battery.... 1-19

1.1 Features

Features
The Satellite P30 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight and high reliability. This computer incorporates the following features and benefits: CPU Chipset Memory DDR333 specification compliant No on-board memory Two DDR SODIMM with 256MB/512MB/1GB Max upgrade to 2GB with 2 SODIMM socket 128KB/256 KB/512KB/1MB L2 Cache on CPU. Adjustable 64/128MB VGA DDR RAM share from North Bridge. ATI Mobility 216NLS3BGA21H RX300ML ATI IXP150/218S2EBNA46 ATI_216PBCGA15F M11P ENE KB910 for keyboard controller, battery management unit, and RTC. ENE CB1410 or CB714 for Card Bus PCMCIA controller with 5 in 1 card Reader. ALC250 for AC97 CODEC. VIA VT6301S for 1394 controller. Realtek RTL8100CL on board LAN. Intel Celeron up to 2.8GHZ(W/O HT) Intel Prescott Celeron up to 3.2GHz Intel Northwood P4 up to 3.2GHZ(W/ HT) Intel Prescott P4 up to 3.6GHz Micro FC-PGA package CPU
BIOS 1MB Flash ROM for system BIOS. a) Suspend to RAM/Disk. b) Password protection (System). c) Windows 98 ready with PnP d) Various hot key for system control. e) Refreshable f) Complete ACPI 1.0B Function Power HDD 8 cell Li-Ion 18650 size smart battery pack with 63Wh capacity (95W Design)or 12 cells Li-Ion 18650 size smart battery pack with 95Wh capacity (145W Design). Approximately 12 hours or longer charge time to 100% battery capacity with the system on. Approximately 4 hours or longer charge time to 100% battery capacity with the system off. Approximately 2.6 days discharge time in standby mode for 12-cell battery and 1.7 days for 8-cell battery. Discharge time in shutdown mode is approximately 1 month. One 2.5", 9.5mm hard disk with capacity 30GB/40GB/60GB/80/100GB/120GB Bus Master IDE 9.5mm, 2.5HDD Support Support Ultra 100 synchronous DMA
ODD Devices One of the following: 5.25 12.7mm height COMBO device 5.25 12.7mm height DVD Dual device 5.25 12.7mm height DVD Super Multi device 5.25 12.7mm height DVD-ROM device Optional Devices 128MB/256MB/512MB/1024MB SO-DIMM modules MINI PCI module (802.11a+b+g Askey wireless LAN module/802.11b+g Askey wireless LAN module) MDC Modem Dual-Band build in Antenna for Wireless LAN Communication.

Read speeds DVD-ROM DVD-RAM CD-ROM Write speeds CD-R CD-RW High-Speed CD-RW DVD-R DVD-RW disc Access Speed
Maximum 8 times faster rotational speed Standard rotational speed Maximum 24 times faster rotational speed 4,16 times faster rotational speed 4 times faster rotational speed 4,10 times faster rotational speed 1, 2 times rotational speed 1 times rotational speed
Average Random Access Time
DVD-ROM: 115 ms (3.3-8X) CD-ROM: 105 ms (10.3-24X) DVD-RAM: 170 ms (4.7GB 1X) DVD-ROM: 105 ms (3.3-8X) CD-ROM: 100 ms (10.3-24X) DVD-RAM: 120 ms (4.7GB 1X) DVD-ROM: 195 ms (3.3-8X) CD-ROM: 180 ms (10.3-24X) DVD-RAM: 350 ms (4.7GB 1X) 2 Mbytes (Max)

Average Random Seek Time

Average Full Stroke Access Time

Buffer capacity

Supported formats
Applicable CD CD-R/RW Write Formats: DVD DVD-R

DVD-RW

Applicable Write Disc:
CD-R/RW [CD-DA, CD+(E)G, CD-MIDI, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video-CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio)] DVD DVD-RW DVD-R

Applicable Read Disc:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I, CD-I Bridge (Photo-CD, Video-CD) Multisession CD (Phto-CD, CD-EXTRA, CD-R, CD-RW, Portfolio), CD-R, CD-RW DVD DVD-ROM [DVD-5, DVD-9, DVD-10, DVD-18] DVD-R DVD-RW DVD-RAM
1.4.2 DVD-ROM Drive The DVD-ROM drive (Toshiba SD-C2612 or Matsushita SR-8177) accommodates either 12cm (4.72-inch) or 8cm (3.15-inch) CDs or DVDs.

Transfer rates

Matsushita SR-8177: The DVD-ROM drive is able to read CD-ROM, CD-R data at 10.3X to 24X CAV mode speed and CD-RW data at 5.1X to 12X CAV mode speed. The drive has a transfer rate of max. kbyte/s for CD-ROM data, CDR and max. kbyte/s for CD-RW data. The drive is able to read DVD disc at CAV mode speed. The drive has a transfer rate of max. 11.08 Mbyte/s for DVD data. Toshiba SD-C2612: Max.8X (DVD-ROM) / Max. 24X (CD-ROM)/2X (DVD-RAM Ver.1.0)/1X (DVD-RAM Ver.2.1) Max. 10,820 KByte/s (DVD-ROM)/Max. 3,600KByte/s (CD-ROM) Sustained Transfer Rate
Matsushita SR-8177: 256 Kbytes (Max) Toshiba SD-CKbytes (Max)
CD-Audio CD-I Bridge Video CD CD-WO** CD+(E)G*
CD-ROM (mode 1 and mode 2) CD-I (mode 2, form 1 and form 2) CD-RW Enhanced Music CD (CD Plus)** CD-MIDI* DVD-9 DVD-RAM (2.6G/4.7G)
CD-ROM XA (mode 2, form 1 and form 2) CD-TEXT Photo CD CD-I Ready** CD-R* DVD-10 DVD-R (3.95G/4.7G)

DVD: DVD-5

DVD-18* DVD-RW
* Toshiba SD-C2612 only ** Matsushita SR-8177only
1.4.3 CD-RW/DVD-ROM Drive The CD-RW/DVD-ROM combo drive (Toshiba SD-R2412 or TEAC DW-224E-85) is capable of driving either 12cm (4.72-inch) or 8cm (3.15-inch) DVDs and CDs without using an adaptor.

Read speeds

DVD-ROM DVD-RAM CD-ROM

Write speeds

Maximum 8 times faster rotational speed Standard rotational speed Maximum 24 times faster rotational speed 4,8,16,24 times faster rotational speed 4 times faster rotational speed 4,10 times faster rotational speed DVD: 100 ms typ (Toshiba SD-R2412) 110 ms typ (TEAC DW-224E-85) CD: 90 ms typ (10.3-24X) DVD-RAM: 170 ms*

CD-R CD-RW High-Speed CD-RW

Access Speed

DVD: 85 ms typ* CD: 80 ms typ (10.3-24X)* DVD-RAM: 130 ms typ* DVD: 170 ms typ* CD: 160 ms typ (10.3-24X)* DVD-RAM: 300 ms*

* Toshiba SD-R2412

Buffer capacity Supported formats

2 Mbytes (Max)

CD-R CD-RW
Applicable CD Write Formats: Applicable CD Write Disc: Applicable Read Disc:
CD-R CD-RW [CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video-CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio)] CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED CD MODE CD, CD-I, CD-I Bridge (Photo-CD, Video-CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW DVD DVD-ROM [DVD-5, DVD-9, DVD-10, DVD-18] DVD-R DVD-RW DVD-RAM

1.5 Power Supply

1.4.4 DVDR/RW Drive The DVDR/RW drive (Toshiba SD-R2412 or TEAC DW-224E-85) is capable of driving either 12cm (4.72-inch) or 8cm (3.15-inch) DVDs and CDs without using an adaptor.
1.5 Power Supply 1.4.5 DVD Super Multi Drive
The DVD Super Multi Drive (Toshiba SD-R2412 or TEAC DW-224E-85) is capable of driving either 12cm (4.72-inch) or 8cm (3.15-inch) DVDs and CDs without using an adaptor.

Power Supply

The power supply supplies seven different voltages to the system board and performs the following functions: 1. A/D conversion The EC uses 10-bit sampling for A/D conversion to determine the following values: AC adaptor current Battery and temperature
2. AC adaptor and battery check The EC checks the following by A/D converted values: Battery installed
The EC checks the following by GPIO values: AC adaptor connected
3. Abnormal check The EC determines whether the condition is abnormal, and if so, stores an error code into the error register. 4. Input port management The EC monitors the following input signal status: System power ON/OFF status Direct CD power ON/OFF status
5. Beep and LED control Beep is caused by the low battery status. The EC controls the following two kinds of LED DC IN LED (one color: green) Green = indicates AC adaptor is connected
Battery LED (two colors: orange and green) Green solid = The battery is fully charged.

1.5 Power Supply

Orange = The computer is quick-charging the battery / The battery is low.
6. Power ON/OFF sequence When power is turned on or off, the EC starts the power on or off sequence. SQ0-4 = power ON sequence SQ5-B = power OFF sequence
7. Battery charging control The EC controls the following. The quick charging ON/OFF The detection of full charge
8. Detection of the low battery The EC detects the low battery point by the gas gauge. LB10M = The system will be driven by the battery for 12 more minutes. LB0 = The battery won't be able to drive the system after 3 minutes. LB1 = The battery can drive the system only during the suspend process. LB2 = The battery cannot drive the system.
9. New battery installation When a new battery is installed, the EC communicates with the E2PROM in the battery to read information of the newly installed battery. 10. Battery capacity calculation The EC reads battery remaining and percentage capacity from the battery through SMBus.

1.6 Batteries

Batteries
The computer has two types of battery: Main battery pack (18650 size) RTC battery The removable main battery pack is the computers main power source when the AC adaptor is not attached. The battery specifications are listed in the table below.
Battery name Main battery RTC battery Material Lithium-Ion Lithium Output voltage 14.8 V 3V Capacity 6450mAH/ 4300mAH 14 mAH/15 mAH
1.6.1 Main Battery Battery charging is controlled by a power supply microprocessor that is mounted on the system board. The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery using quick charge or trickle charge. Quick Battery Charge When the AC adaptor is attached, there are two types of quick charge: quick charge when the system is powered off and normal charge when the system is powered on. The times required for charges are listed in the table below.

Tables Table 2-1 Table 2-2 Battery LED....2-8 DC-IN LED....2-9

2.1 Troubleshooting

Troubleshooting
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are: 1. Display 2. Floppy Disk Drive 3. Keyboard 4. USB ports 5. TV-out port 6. 7. 8. 9. 5 IN 1 card Touch Pad Speaker DVD-ROM and CD-RW 11. PCMCIA unit 12. IEEE 1394 port 13. Wireless LAN system

10. Modem

The Diagnostics Disk operations are described in Chapter 3. Detailed replacement procedures are given in Chapter 4. The following tools are necessary for implementing the troubleshooting procedures: 1. Diagnostics Disk (Repair and Sound Repair) 2. Phillips screwdriver (2 mm) 3. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door) 4. 2DD or 2HD formatted work disk for floppy disk drive testing 5. Sycard (PCMCIA test card) 6. Cleaning kit for floppy disk drive troubleshooting 7. Cleaning kit for DVD-ROM / Multi-Drive troubleshooting 8. Multimeter 9. External monitor 10. USB compatible keyboard 11. Multimedia sound system with line-in and line-out ports 12. Headphones 13. USB test module and USB cable 14. Music CD 15. 5 IN 1 (SD, XD, SM, MS, MMC) card
Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures to execute. Before going through the flowchart steps, verify the following: Ask the user if a password is registered and, if it is, ask him or her to enter the password.
Satellite P30/P35 Series Maintenance Manual
2.3 Power Supply Troubleshooting
Verify with the customer that Toshiba Windows XP is installed on the hard disk. Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction. Make sure all optional equipment is removed from the computer. Make sure the floppy disk drive is empty.

STA RT

C o n n ec t th e A C ad a p te r to th e D C -IN so ck e t
Is th e D C -IN L E D o n ?
P e rfo rm th e P o w e r S u p p ly T ro u b lesh o o tin g p ro c e d u re s in se ctio n 2.3
Is th e B attery L E D o n ?
T u rn th e P o w e r sw itc h o n
Is th e P o w e r O n L E D o n ?
Is th e "T o sh ib a " lo g o m e ssa g e d isp lay?
P e rfo rm th e D isp la y T ro u b lesh o o tin g p ro c e d u re s in se ctio n 2.4

2.10 Touch Pad Troubleshooting
Touch Pad connection check (Procedure 1)
Touch Pad replacement check (Procedure 2)
Figure 2-9 Touch Pad troubleshooting process
To determine if the computers built-in Touch Pad is functioning properly, perform the following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as instructed. Procedure 1: Touch Pad connection check Procedure 2: Touch Pad replacement check Procedure 1 Touch Pad connection check
The Touch Pad is connected via the Touch Pad FPC to the system board. Make sure the Touch Pad FPC cable is firmly connected to the Touch Pad and system board. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks. If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or there is still an error, go to Procedure 2. Procedure 2 Touch Pad replacement check
The Touch Pad unit or FPC may be defective or damaged. Replace each with a new one following the steps in Chapter 4. If the FDD is still not functioning properly, replace the system board with a new one following the steps in Chapter 4.
2.11 Speaker Troubleshooting
Perform audio source test (Procedure 1)
Do all sources have same problem?
Speakers are not faulty. Continue troubleshooting see Figure 2-1
Perform earphone test (Procedure 2)
Do earphones function correctly?
Perform connection check (Procedure 3)
Perform replacement check (Procedure 4)
Figure 2-10 Speaker troubleshooting process
To determine if the computers built-in speakers are functioning properly, perform the following procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate level. Start with Procedure 1 and continue as instructed. Procedure 1: Audio source test Procedure 2: Earphone test Procedure 3: Connection check Procedure 4: Replacement check Procedure 1 Audio source test
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue with Procedure 2. Procedure 2 Earphone test

The transmission cable may be damaged or the connections may be loose. Perform Check 1: Check 1 Make sure the transmission cable is firmly plugged into both the IEEE 1394compatible device and the IEEE 1394 port of the computer. If the cable is connected correctly, go to Check 2. Make sure the IEEE 1394 port is firmly secured to the system board of the computer. If the malfunction persists, go to Check 3. The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

Check 2 Check 3 Check 4

2.16 Wireless LAN Troubleshooting
Perform diagnostic test (Procedure 1)
Was a wireless LAN problem delected? Yes Perform connector and replacement check (Procedure 2)
Wireless LAN system is not faulty. Continue troubleshooting - refer to Figure 2.1
Replace wireless LAN antenna/unit
Figure 2-15 Wireless LAN troubleshooting process
2 Troubleshooting Procedures The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computers wireless LAN system is functioning properly, perform the following procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue with the other procedures as instructed. Procedure 1: Diagnostic test Procedure 2: Connector and replacement check Procedure 1 Diagnostic test
Run the Diagnostic Program, which will automatically execute the wireless LAN test. Refer to Chapter 3, Tests and Diagnostics for more information on the program. If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is functioning properly. Procedure 2 Connector and replacement check
The wireless LAN antenna, wireless LAN unit or system board may be disconnected or damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks. Check 1 Make sure that the wireless LAN antenna is firmly connected to the wireless LAN unit (refer to Chapter 4 for instructions) and that the wireless LAN unit is securely slotted into the system board. If the problem persists, go to Check 2. Check that the wireless communication switch is turned to On, then make sure that the wireless communication LED on the front panel is lit. If the LED is lit but the wireless LAN function is still faulty, the antenna may be damaged. Replace with a new antenna following the steps in Chapter 4, Replacement Procedures. If the problem persists, or if the wireless LAN LED is not lit when the wireless communication switch is turned to On, go to Check 3. The wireless LAN unit may be damaged. Replace it with a new one following the instructions in Chapter 4. If the problem still exists, perform Check 4. The system board may be damaged. Replace it with a new one following the instructions in Chapter 4.

2.5. Main Battery Charge Test
NOTE: The AC adaptor (120W, 19V) should be connected to successfully run this test. This test shows and measures the main battery: Battery type (Ni-MH / Lion) Manufacturer (Sony / Sanyo) Remain charge capacity (0 ~ 100%) Charge function (PASS/FAIL) - Battery Is Full showed when remain charge capacity is 100% The screen should display as below, indicating whether the test is passed or failed when finished.

2.6. FDD Test

NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 1. Sequential seek/verify function (Range: Track 0 ~ 79) 2. Funnel code seek/verify function (Range: Track 0 ~ 79) 3. Write/Read/Compare pattern function (Range: Track 75 ~ 79) NOTE: The write-protected device of this formatted diskette should be Disable.
The subtests run automatically. NOTE: Press Esc key can skip the current subtest.
The screen should display as below, indicating whether the subtests pass or fail when finished.

2. 7. CD-ROM Test

The CD-ROM test allows a user to aurally confirm the CD-ROM functions. NOTE: A CD disc (including data file) must be inserted into the CD-ROM drive before this test starts.
The CD-ROM test includes two subtests of the: 1. Random read/partial sequential read function 2. Sequential read function (for all surface) Each item can be chosen by manual. When each test item finished, the CD-ROM tray will open. Check whether the tray can open automatically. NOTE: Press Esc key can skip the current subtest.

2. 8. Keyboard Test

The keyboard test checks the all keys function. NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.
Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1. K (UK, for Europe) 2. S (US, for America) 3. J (JP, for Japan) When you execute this test, the keyboard layout is drawn on the display. When any key is pressed, the corresponding key on the screen changes to black as shown below. It will indicate whether the subtest is passed or failed after the question.
NOTE: The Fn key cannot be tested in the keyboard test. To determine whether the Fn key is working correctly, press Fn+F6 or Fn+F7 keys to check if LCD display brightness change gradually.
Pressing a key also reveals that keys scan codes in the upper right hand corner of the screen. When the key is depressed, its make code is displayed. When the key is released, the break code is shown.

NOTE: Press Ctrl + Break keys can terminate the current subtest.
The screen should display as previous picture, indicating whether the subtest is passed or failed when finished. NOTE: The AC adaptor should be connected to successfully run this test.

2. 13. LAN Test

The LAN test checks the LAN full-duplex environment. NOTE: LAN loopback needs to plug in before test begins.
And LAN information will show on the test screen: IO Base Port: 3000H IRQ AH, its IRQ 10. Node it is MAC Address. Line Frame 1514 Bytes. Line Speed 100Mbps or 10 Mbps. Bus ID its 4.
The LAN test includes two subtests of the: 1. Speed100 - including Ethernet_802.2, Ethernet_II, Ethernet_SNAP and Ethernet_802.3. All test items are in LSB mode. 2. Speed10 including Ethernet_802.2 in LSB mode.
The subtests run automatically.
Test and Diagnostic Operation The screen should display as below, indicating whether the subtests pass or fail when finished.

2. 14. RTC Test

Checks the computers RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished.
.2. 15. CD Control Button Test
The CD control button test allows the user to manually test each of the five CD control buttons. The figure below will be displayed:
Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press Esc to quit the test.
Chapter 4 Replacement Procedures

4 Replacement Procedures

Chapter 4
4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 4.14 4.15 4.16 4.17 4.18 4.19
General..... 4-1 Battery.... 4-7 PC Card.... 4-8 HDD.... 4-10 Optical Drive Module.... 4-12 Optical Drive.... 4-13 Wireless LAN Unit.... 4-14 Expansion Memory.... 4-17 Keyboard.... 4-20 Modem..... 4-23 Display Assembly.... 4-25 Top Cover..... 4-29 Touch Pad..... 4-31 Speakers.... 4-33 System Board..... 4-34 Fan, Heat Sink, & CPU... 4-36 Display Mask..... 4-39 LCD Module.... 4-41 FL Inverter Board.... 4-43
Figures Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Removing the battery pack...4-7 Pressing the eject button....4-8 Installing the PC Card...4-9 HDD....4-10 Removing the HDD door...4-10 Removing the HDD bracket...4-11 Removing the optical drive module...4-12 Removing the optical drive bracket...4-13 Removing the wireless LAN cover...4-14 Removing the wireless LAN unit..4-15 Removing the expansion memory...4-17 Removing the expansion memory cover...4-18 Installing the expansion memory..4-19 Removing the strip cover...4-20 Removing the keyboard...4-21 Disconnecting the keyboard cable...4-22 Removing the modem module...4-23 Removing the display assembly screws..4-25 Removing the display assembly screws..4-26 Removing the LCD display cable...4-27 Pulling the wireless LAN antenna wires...4-27 Removing the top cover-1...4-29 Removing the top cover-2...4-30 Removing the touch pad LED board..4-31 Removing the touch pad...4-32

Figure 4-36

Removing the FL inverter board
Installing the FL Inverter Board To install the FL inverter board, follow the steps below and refer to the figure in the preceding section. 1. 2. Secure one M2x3 black screw connecting the FL inverter board to the LCD display assembly. Reassemble the computer.

Appendices

App-ii
Satellite P10 Series Maintenance Manual

Appendix

Appendix A Handling the LCD Module... A-1 Appendix B Board Layout.... B-1 B.1 B.2 System Board (FRDSY*) Bottom View... B-1 System Board (FRDSY*) Top View... B-2
Appendix C Pin Assignments... C-1 C.1 C.2 C.3 C.4 C.5 C.6 C.7 C.8 C.9 C.10 C.11 C.12 JP24/JP26 SODIMM I/F (200-PIN)... C-1 JP12 RGB I/F pin assignments (15-pin)... C-5 JP29 HDD I/F pin assignments (44-pin)... C-6 JP18 ODD I/F pin assignments (50-pin)... C-7 JP28 PC Card I/F pin assignments (84-pin)... C-8 JPMini PCI I/F pin assignments (124-pin).. C-10 JP1..... C-10 JP32..... C-14 JP21/JP30 Fan I/F pin assignments... C-14 JPJ1 AC Adaptor Connector pin assignments (3-pin).. C-14 JP13 Microphone I/F pin assignments (6-pin).. C-15 JP20 Headphone Connector pin assignments (6-pin)... C-15
Appendix D Keyboard Scan/Character Codes... D-1 Appendix E Key Layout.... E-1 E.1 Japanese (JA) Keyboard...E-2
Appendix F Series Screw Torque List...F-1 Appendix G Reliability.... G-1

App-iii

Appendices Figures Figure B-1 Figure B.2 Figure E-1 Figure E-2 Figure E-3 Figure E-4 Figure E-5 Figure E-6 Figure E-7 Figure E-8 Figure E-9 Figure E-10 Figure E-11 Figure E-12 Figure E-13 System board (FRDSY*) layout (Bottom)... B-1 System board (FRDSY*) layout (Top)... B-2 US keyboard.... E-1 UK keyboard... E-1 SP keyboard.... E-2 JA keyboard.... E-2 KO keyboard... E-3 CF keyboard.... E-3 Portuguese-ALPS keyboard... E-4 US-INTE_ALPS Keyboard... E-4 GR keyboard.... E-5 FR keyboard.... E-5 CH keyboard.... E-6 Swissc-Darfon keyboard... E-6 IT new keyboard... E-7

App-iv

Tables Table B-1 Table B-2 Table C-1 Table C-2 Table C-3 Table C-4 Table C-5 Table C-6 Table C-7 Table C-8 Table C-9-1 Table C-9-2 Table C-10 Table C-11 Table C-12 Table C-13 Table C-14 Table C-15 Table D-1 Table D-2 Table D-3 Table D-4 Table D-5 Table D-6 Table D-7 Table F-1 Table G-1 System board ICs (top and bottom)... B-3 System board connectors (top and bottom)... B-4 SODIMM I/F pin assignments (200-PIN)... C-1 LCD I/F pin assignments (22-pin)... C-5 RGB I/F pin assignments (15-pin)... C-6 HDD I/F pin assignments (44-pin)... C-7 ODD I/F pin assignments (50-pin)... C-8 Parallel I/F pin assignments (25-pin)... C-9 PC Card I/F pin assignments (84-pin).. C-10 Mini PCI I/F pin assignments (124-pin)... C-12 JP18 Fan I/F pin assignments (3-pin)... C-14 JP21 Fan I/F pin assignments (3-pin)... C-14 AC Adaptor Connector pin assignments (3-pin)... C-14 Line in I/F pin assignments (6-pin)... C-14 Microphone I/F pin assignments (6-pin)... C-15 Microphone I/F pin assignments (6-pin)... C-15 Headphone Connector pin assignments (6-pin).. C-15 Headphone Connector pin assignments (6-pin).. C-15 Scan codes (set 1 and set 2)... D-1 Scan codes with left Shift key.... D-5 Scan codes in Numlock mode.... D-6 Scan codes with Fn key.... D-6 Scan codes in overlay mode... D-7 No.124 key scan code.... D-7 No.126 key scan code.... D-8 Series Screw Torque List...F-1 MTBF.... G-1

Appendix A

Appendix A Handling the LCD Module
Precautions for handling the LCD module
The LCD module can be easily damaged during assembly or disassembly. Therefore, please observe the following precautions when handling it:
1. When installing the LCD module in the LCD cover, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained.
2. Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws. Do not force the module into place, because stress can affect its performance. Note: The panels polarized surface is easily scarred, so handle it carefully.
Satellite A70 Series Maintenance Manual
3. If the panels surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a cloth and then wipe the panels surface. Do not apply cleanser directly to the panel.

CRT Cleaner

4. If water or other liquid is left on the panels surface for a long period, it can change the screens tint or stain it. Be sure to quickly wipe off any liquid.
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the module.
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.
10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxime). These materials can release gas that can damage the panels polarization.

Table D-7 No.126 key scan code
Key top Shift Code set 1 Make Pause Common Ctrl E1 E0 1D E0 E1 C6 9D C5 E1 E7E 77 E0 Code set 2 Make E1 F0 F0 7E 14 F0 77
*: This key generates only make codes.

Appendix E

Key Layout
United States (US) Keyboard

Figure E-1 US keyboard

United Kingdom (UK) Keyboard

Figure E-2 UK keyboard

Spanish (SP) Keyboard

Figure E-3 SP keyboard

Japanese (JA) Keyboard

Figure E-4 JA keyboard

Korean (KO) Keyboard

Figure E-5 KO keyboard

Korean (CF) Keyboard

Figure E-6 CF keyboard

Portuguese-ALPS Keyboard
Figure E-7 Portuguese-ALPS keyboard

US-INTE_ALPS Keyboard

Figure E-8 US-INTE_ALPS Keyboard

Greece(GR) Keyboard

Figure E-9 GR keyboard
E.10 France (FR) Keyboard

Figure E-10 FR keyboard

E.11 Chinese (CH) Keyboard

Figure E-11 CH keyboard

E.12 Swissc-Darfon Keyboard
Figure E-12 Swissc-Darfon keyboard

E.13 IT new Keyboard

Figure E-13 IT new keyboard

Appendix F

Series Screw Torque List
Table F-1 Series Screw Torque List

SCREW P/N

MMCK20030Z0

SCREW SPEC

LOCATION
LCD HINGE ASSY L&R TO LCD 17.LCD HINGEs TO COVER SUB ASSY INVERTER TO COVER SUB ASSY LCD CABLE TO COVER LCD BEZELTO COVER SADDLE R TO UPPER SADDLE L TO UPPER TRACK PAD & MYLAR

SCREW TORQUE

1.2~1.5kg

MMCK25050Z0

M2.5*5
MMCK20030Z0 MMCK25050Z0 MMCK25050Z0 MMCK25050Z0 MMCK25050Z0
M2*3 M2.5*5 M2.5*5 M2.5*5 M2.5*5
MAC925003Z0 MAC925003Z0 MMCK20050N0 MAAA0051400 MAAA0051400 MACK20003Z0 MMCK25050Z0
M2.5*3 M2.5*3 M2*5 M2*7 M2*7 M2*13 M2.5*5
TRACK PAD BKT TO UP TP LED PCB ASSY TO UP PCMCIA TO MB PCMCIA TO MB MODULE CONN TO MB HDD CONN TO MB BATT. LATCH TO LOWER SPEAKER L ASSY TO LOWER SUB ASSY SPEAKER R ASSY TO LOWER SUB ASSY
MMCK20050N0 MAC925003Z0 MMCK25050Z0 MAC925018Z0
M2*5 M2.5*3 M2.5*5 M2.5*18
THERMAL FAN TO M/B MDC TO MB MB TO LOGIC LOWER SUB ASSY LU TO LL TOP SIDE