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Toshiba Tecra A4 Pta40

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General conditions

As required by PTC 100, please ensure that this office is advised of any changes to the specifications of these products which might affect compliance with the relevant PTC Specifications. The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork. The Telepermit may not be assigned to other parties or other products without Telecom approval. A Telepermit artwork for each device is included from which you may prepare any number of Telepermit labels subject to the general instructions on format, size and colour on the attached sheet. The Telepermit label must be displayed on the product at all times as proof to purchasers and service personnel that the product is able to be legitimately connected to the Telecom network. The Telepermit label may also be shown on the packaging of the product and in the sales literature, as required in PTC 100. The charge for a Telepermit assessment is $337.50. An additional charge of $337.50 is payable where an assessment is based on reports against non-Telecom New Zealand Specifications. $112.50 is charged for each variation when submitted at the same time as the original. An invoice for $NZ1237.50 will be sent under separate cover.

Important Notice

Copyrighted works including, but not limited to music, video, computer program, databases are protected by copyright laws. Unless specifically permitted under applicable copyright laws, you cannot copy, modify, assign, transmit or otherwise dispose of any copyrighted work with the consent of the owner of the copyright. Please take notice that unauthorized copying, modification, assignment, transmission and disposition may be subject to claims for damages and penalties. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Use only the power cord indicated in this manual. Replace only with the same or equivalent type battery recommended by the manufacturer. Dispose of used batteries according to the manufacturers instructions. CAUTION: Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case.
Optical disk drive standards

Manual contents

This manual is composed of nine chapters, nine appendixes, a glossary, and an index. Chapter 1, Introduction, is an overview of the computers features, capabilities, and options. Chapter 2, The Grand Tour, identifies the components of the computer and briefly explains how they function. Chapter 3, Getting Started, provides a quick overview of how to begin operating your computer and gives tips on safety and designing your work area. Chapter 4, Operating Basics, includes tips on care of the computer and on using the Touch Pad, optical media drive, external diskette drive, Wireless LAN, LANs, Audio/Video controls and internal modem. Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hotkeys. xxvii

Users Manual

Chapter 6, Power and Power-Up Modes, gives details on the computers power resources and battery save modes. Chapter 7, HW Setup and Passwords, explains how to configure the computer using the HW Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesnt seem to be working properly. The Appendixes provide technical information about your computer. The Glossary defines general computer terminology and includes a list of acronyms used in the text. The Index quickly directs you to the information contained in this manual.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parentheses following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.
Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.
The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the kejy top symbols as they appear on the keyboard. For example, Enter identifies the Enter key.

Wireless LAN/Atheros

For 802.11a, b and g The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. For Atheros To use the Atheros SuperAG or SuperG function, your client and access point must support the corresponding feature. Performance of these functions may vary depending on the format of data transmitted.
Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology.

Copy Protection

Copy protection technology included in certain media may prevent or limit recording or viewing of the media.

HDD Drive Capacity

1 Gigabyte(GB) means 1000x1000x1000=1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB=1024x1024x1024=1,073,741,824 bytes, and therefore may show less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity may vary.

Images

All images are simulated for purposes of illustration.
LCD Brightness and Eye Strain
Your LCD display has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes.

xxxiii

Table of Contents
Manual contents... xxvii Conventions... xxviii Abbreviations... xxviii Icons... xxviii Keys... xxviii Key operation...xxix Display...xxix Messages...xxix
Stress injury... xxxi Heat injury... xxxi Pressure or impact damage... xxxi PC card overheating.. xxxii Mobile phone... xxxii Central Processing Unit (CPU) Performance Disclaimer... xxxi Non-applicable Icons.. xxxiii Wireless LAN/Atheros.. xxxiii

Chapter 1 Introduction

Equipment checklist..1-1 Hardware...1-1 Software..1-2 Features...1-3 Memory...1-3 Disks....1-4
Special features..1-10 Utilities...1-12 Options...1-14

Chapter 2 The Grand Tour

Front with the display closed..2-1 Left side...2-3 Right side...2-4 Back side...2-5 Underside..2-6 Front with the display open..2-8 System indicators...2-9 USB diskette drive...2-12 Optical Media drive..2-13 Region codes for DVD drives and media..2-13 Writable discs...2-13 DVD-ROM drive...2-14 CD-RW/DVD-ROM drive..2-14 DVD+-R/+-RW drive (DVD+R DL)..2-15 DVD Super Multi drive..2-15 DVD Super Multi drive (DVD+R DL)..2-16 AC adaptor...2-17
Chapter 3 Getting Started

TOSHIBA ConfigFree

TOSHIBA Touch Pad On/Off Utility

Bluetooth TOSHIBA Stack

Options
You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: Memory expansion Two memory expansion slots are available for installing 128 MB or 256 MB or 512 MB or 1024 MB memory modules. The modules are PC2700, 200-pin, SO Dual In-line (SO-DIMM). Battery pack An additional battery pack 12 cells Type (PA340U-1 (Black) BAS/PA3400U-1 BRS), 6 cells Type (PA3399U-1 BAS/ PA3399U-1 BRS) can be purchased from your TOSHIBA dealer. The battery pack is identical to the one that came with your computer. Use it as a spare or replacement. AC adaptor If you use your computer at more than one site, it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you. USB diskette drive A 3 1/2" diskette drive accommodates 1.44-megabyte or 720-kilobyte diskettes. It connects to a USB port. (Windows XP does not support 720-kilobyte diskettes.) Security lock A slot is available to attach a security cable to the computer to deter theft. Advanced Port The Port Replicator provides the ports available on the Replicator III computer in addition to separate PS/2 mouse and PS/2 keyboard ports, a digital visual interface (DVI) port (Supported with some models), i.LINK (IEEE1394) port, line-in jack and line-out jack, External monitor port, Universal Serial Bus port (USB2.0) x 4, LAN jack, Modem jack.

Chapter 2

The Grand Tour
This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer.

THE GRAND TOUR

Front with the display closed
Figure 2-1 shows the computers front with its display panel in the closed position. MULTIPLE DIGITAL MEDIA DISPLAY LATCH VOLUME CONTROL

CARD SLOT

MULTIPLE DIGITAL MEDIA

CARD INDICATOR

SYSTEM INDICATORS MICROPHONE HEADPHONE

INFRARED PORT

WIRELESS COMMUNICATION SWITCH
Figure 2-1 Front of the computer with display closed Display latch Microphone jack This latch secures the LCD panel in its closed position. Slide the latch to open the display. A standard 3.5 mm mini microphone jack enables connection of a monaural microphone or other device for audio input. A standard 3.5 mm mini headphone jack enables connection of a stereo headphone (16 ohm minimum) or other device for audio output. When you connect headphones, the internal speaker is automatically disabled.

DVD+-R/+-RW drive (DVD+R DL)
The full-size DVD+-R/+-RW drive module supporting Double Layer lets you record data to as readable CDs as well as run either 12 cm or 8 cm CD/DVDs without using an adaptor. NOTE: The read speed is slower at the center of a disc and faster at the outer edge.
DVD read DVD-R write DVD-RW write DVD+R write DVD+R (DL) write DVD+RW write CD read CD-R write CD-RW write
8 speed (maximum) 8 speed (maximum) 4 speed (maximum) 8 speed (maximum) 2.4 speed (maximum) 4 speed (maximum) 24 speed (maximum) 24 speed (maximum) 24 speed (maximum, ultra-speed media)

DVD Super Multi drive

The full-size DVD Super Multi drive module lets you record data to s as rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. NOTE: The read speed is slower at the center of a disc and faster at the outer edge. DVD read DVD-R write DVD-RW write DVD+R write DVD+RW write DVD-RAM write CD-R write CD-RW write 8 speed (maximum) 8 speed (maximum) 4 speed (maximum) 8 speed (maximum) 4 speed (maximum) 3 speed (maximum) 24 speed (maximum) 10 speed (maximum, ultra-speed media)
DVD Super Multi drive (DVD+R DL)
The full-size DVD Super Multi drive module supporting Double Layer lets you record data to s as rewritable CDs as well as run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without using an adaptor. NOTE: The read speed is slower at the center of a disc and faster at the outer edge.
DVD read DVD-R write DVD-RW write DVD+R write DVD+R (DL) write DVD+RW write DVD-RAM write CD-R write CD-RW write
8 speed (maximum) 8 speed (maximum) 4 speed (maximum) 8 speed (maximum) 2.4 speed (maximum) 4 speed (maximum) 3 speed (maximum) 24 speed (maximum) 10 speed (maximum, ultra-speed media)

AC adaptor

The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any region. To recharge the battery, simply connect the AC adaptor to a power source and the computer. See Chapter 6 Power and Power-Up Modes for details.
Figure 2-11 The AC adaptor CAUTION: Use of the wrong adaptor could damage your computer. TOSHIBA assumes no liability for any damage in such case. The output rating for the computer is 15 volts DC. CAUTION: Please use only the AC adaptor supplied with the computer or an AC adaptor certified by TOSHIBA.

Chapter 3

Getting Started
This chapter provides basic information to get you started using your computer. It covers the following topics: Setting up your work space for your health and safety NOTE: Be sure also to read Instruction Manual for Safety & Comfort. This guide, which is included with the computer, explains product liability. Opening the display Connecting the AC adaptor Turning on the power Windows XP Professional/Home Edtion setup Turning off the power Restarting the computer Restoring the Windows system

Writing CDs on CD-RW/DVD-ROM drive
You can use the CD-RW/DVD-ROM drive to write data to either CD-R or CDRW discs. The following applications for writing are supplied: RecordNow! and DLA, licensed by Sonic Solutions.
NOTE: CD-R discs can be written to only once. CD-RW discs can be rewritten many times.
Important message (CD-RW/DVD-ROM drive)
Before you write or rewrite to CD-RW disc, read and follow all setup and operating instructions in this section. If you fail to do so, the CD-RW/DVD-ROM drive may not function properly, and you may fail to write or rewrite, lose data or incur other damage.
Before writing or rewriting
Please observe the following points when you write or rewrite the data.
We recommend the following manufacturers of CD-R and CD-RW media. Media quality can affect write or rewrite success rates. CD-R: TAIYOYUDEN CO., LTD. Mitsui Chemicals Inc. MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. Hitachi Maxell Ltd. CD-RW: MITSUBISHI CHEMICAL CORPORATION RICOH Co., Ltd. The following special media recommended the next manufacturers. Multi-speed and High-speed CD-RW: MITSUBISHI CHEMICAL CORPORATION, RICOH Co., Ltd. Ultra-speed CD-RW: MITSUBISHI CHEMICAL CORPORATION
TOSHIBA has confirmed the operation of CD-R and CD-RW media of the manufacturers above. Operation of other media cannot be guaranteed. CD-RW can generally be rewritten about 1,000 times. However, the actual number of rewrites is affected by the quality of the media and the way it is used. Be sure to connect the AC adaptor when you write or rewrite. Be sure to close all other software programs except the writing software. Do not run software such as a screen saver which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write while virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use hard disk utilities, including those intended to enhance HDD access speed. They may cause unstable operation and damage data. Write from the computers HDD to the CD. Do not try to write from shared devices such as a LAN server or any other network device. Writing with software other than RecordNow! has not been confirmed. Therefore, operation with other software cannot be guaranteed.
When writing or rewriting

Writing CD/DVDs on DVD+-R/+-RW drive supporting DVD+R Writing CD/DVDs on DVD+-R/+-RW drive supporting DVD+R DL Start a communication application such as a modem. Apply impact or vibration to the PC. Install, remove or connect external devices, including the following: PC card, USB devices, external display, i.LINK devices, optical digital devices. Use the Audio/Video control button to reproduce music or voice. Open the CD-RW/DVD-ROM, DVD+-R/+-RW drive. Do not use shut down/log off and standby/hibernation while writing or rewriting. Make sure writing or rewriting is completed before going into standby/ hibernation. Writing is completed if you can open the CD-RW/DVD-ROM, DVD+-R/+-RW drive tray. Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains, or cars. Do not use an unstable surface such as a stand. Keep mobile phones and other wireless communication devices away from the computer.
Disclaimer (DVD+-R/+-RW drive supporting DVD+R DL)
TOSHIBA does not bear responsibility for the following:
Damage to any CD-R/RW, DVD-R/-RW/+R/+RW or DVD+R DL disc that may be caused by writing or rewriting with this product. Any change or loss of the recorded contents of CD-R/RW, DVD-R/-RW/+R/ +RW or DVD+R DL disc that may be caused by writing or rewriting with this product, or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents. Damage that may be caused by using third party equipment or software. Given the technological limitations of current optical disc writing drives, you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices. Also, it is a good idea to make two or more copies of important data, in case of undesired change or loss of the recorded contents.
Writing CD/DVDs on DVD Super Multi drive
You can use the DVD Super Multi drive to write data to either CD-R/RW or DVD-R/-RW/+R/+RW/-RAM discs. The following applications for writing are supplied: RecordNow! and DLA, licensed by Sonic Solutions. InterVideo WinDVD Creator Platinum, which is a product of InterVideo, Inc.

Maximizing battery operating time
A batterys usefulness depends on how long it can supply power on a single charge. How long the charge lasts in a battery depends on: How you configure the computer (for example, whether you enable batterypower saving options). The computer provides a battery save mode, which can be set in TOSHIBA Power Saver, to conserve battery power. This mode has the following options: CPU Precessing speed Screen brightness Cooling Method System standby System Hibernation Monitor Power off HDD Power off How often and how long you use the hard disk, CD/DVD-ROM drive and the diskette drive. How much charge the battery contained to begin with. How you use optional devices, such as a PC card, to which the battery supplies power. Enabling Resume mode conserves battery power if you are frequently turning the computer off and on. Where you store your programs and data. Closing the display when you are not using the keyboard saves power. Operating time decreases at low temperatures. The condition of the battery terminals. Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
Retaining data with power off
When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods: Battery pack (6 cell) Battery pack (12 cell) RTC battery about 2 about 30 about 4 about 60 about 2 days (Standby mode) days (Shutdown mode) days (Standby mode) days (Shutdown mode) months

Extending battery life

To maximize the life of your battery pack: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps below. 1. 2. 3. Turn off the computers power. Disconnect the AC adaptor and turn on the computers power. If it does not turn on go to step 4. Operate the computer on battery power for five minutes. If the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged. If the battery LED flashes or there is some other warning to indicate a low battery, go to step 4. Connect the AC adaptor to the computer and the power cord to a power outlet. The DC IN LED should glow green, and the Battery LED should glow amber to indicate that the battery pack is being charged. If the DC IN indicator does not glow, power is not being supplied. Check the connections for the AC adaptor and power cord. Charge the battery pack until the Battery LED glows green.
If you have extra battery packs, rotate their use. If you will not be using the system for an extended period, more than one month, remove the battery pack. Disconnect the AC adaptor when the battery is fully charged. Overcharging makes the battery hot and shortens life. If you are not going to use the computer for more than eight hours, disconnect the AC adaptor. Store spare battery packs in a cool dry place out of direct sunlight.

Installing a SD/MS/MS Pro/SM/MMC/xD card
To install the memory card, follow the steps below. 1. Slide the cover toward the left. 2. Insert the memory card. 3. Press gently to ensure a firm connection.
SD/MS/MS PRO/SM/ MMC/XD CARD
MULTIPLE DIGITAL MEDIA CARD SLOT
Figure 8-5 Inserting the memory card CAUTION: Make sure the SD/MS/MS Pro/SM/MMC/xD card is oriented properly before you insert it. 1. Memory Stick Duo/Memory Stick Pro Duo/Mini SD card is not supported. 8-6
2. 5V Smart Media card is not supported. 3. Two kinds of cards will not work at the same time. Please insert only one card when using Multiple Digital Media Card Slot. NOTE: If Windows fail to read the SD/MS/MS Pro/SM/MMC/xD card, remove it then reinsert it.
Removing a SD/MS/MS Pro/SM/MMC/xD card
To remove the memory card, follow the steps below. 1. In Windows XP, open the Safety Remove Hardware icon on the system tray and disable the inserted memory card. 2. Grasp the card and remove it.
SD/MS/MS PRO/SM/ MMC/XD CARD Figure 8-6 Removing the inserted memory card CAUTIONS: 1. Make sure the Multiple Digital Media Card Slot indicator is out before you remove the card or turn off the computers power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card. 2. Please do not remove the inserted memory card from the Multiple Digital Media Card Slot while in Standby or in Hibernation state. If you do, PC may become unstable or the data in the memory card may be lost. 3. Do not turn off or make computer in Standby or Hibernation mode during data is being transferred. The computer could become unstable or data would be lost.

Memory expansion

You can install additional memory in the computers memory module to increase the amount of RAM. CAUTION: Only memory modules with the following parts numbers can be installed: PA3311U-1M25 PA3312U-1M51 PA3313U-1M1G

Installing memory module

To install a memory module, make sure the computer is in boot mode then:
1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. CAUTIONS: 1. If you use the computer for a long time, the memory modules will become hot. In this case, let the memory modules cool to room temperature before you replace them. 2. Do not try to install a memory module with the computer turned on or turned off in Standby and Hibernation mode. You can damage the computer and the memory module. 3. If you install a memory module that is not compatible with the computer, a beep will sound when you turn on the power. If the module is installed in slot A, there will be a long beep followed by a short beep. If the module is in slot B, there will be a long beep followed by two short beeps. In this case shut down the power and remove the incompatible module. 2. Remove all cables connected to the computer. 3. Turn the computer upside down and remove the battery pack (refer to Chapter 6, Power and Power-Up Modes.) 4. Remove one screw securing the memory module cover. 5. Lift off the cover. NOTE: Use a point size 0 Phillips screwdriver.

Markings appear on the LCD
Problem Problems above remain unresolved or other problems occur Procedure Refer to your softwares documentation to determine if the software is causing the difficulty. Contact your dealer if the problems continue.

Hard disk drive

Problem Computer does not boot from hard disk drive Procedure Check if a diskette is in the diskette drive or a CD-ROM is in the optical media drive. Remove any diskette and/or CD-ROM and check Boot priority. Refer to Chapter 7, Boot Priority. There may be a problem with your operating system files. Refer to your OS documentation. Slow performance Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. As a last resort, reformat the hard disk. Then, reload the operating system and other files. If problems persist, contact your dealer.
For more information, refer to Chapter 4, Operating Basics. Problem You cannot access a CD/DVD in the drive Procedure Make sure the drives drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD/DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the CD/DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning.
Some CD/DVDs run correctly, but others do not
The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your softwares needs. Check the CD/DVDs documentation. Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROMXA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only), Addressing Method 2
Problem Procedure Check the region code on the DVD. It must match that on the DVD-ROM drive. Region codes are listed in the Optical Media drive section in Chapter 2, The Grand Tour. Contact your dealer if the problems continue.
For more information, refer to Chapter 4, Operating Basics. Problem You cannot access a CD/DVD in the drive Procedure Make sure the drives drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up.
A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning. Some CD/DVDs run correctly, but others do not The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your softwares needs. Check the CD/DVDs documentation.

Problem Procedure Check the type of DVD/CD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROMXA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only)
Rrcordable: CD-R, CD-RW Check the region code on the DVD. It must match that on the CD-RW/DVD-ROM drive. Region codes are listed in the Optical Media drive section in Chapter 2, The Grand Tour. Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing. Use only the software supplied with the computer for recording. Do not run or start other software during writing. Do not jar the computer during writing. Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer.

DVD+-R/+-RW drive

For more information, refer to Chapter 4, Operating Basics. Problem You cannot access a CD/DVD in the drive Procedure Make sure the drives drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the DVD is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning.
The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your softwares needs. Check the CD/DVDs documentation.
Problem Procedure Check the type of DVD/CD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/ multi-session), CD-ROM Mode 1, Mode 2, CD-ROMXA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), CD-G (Audio CD only), Addressing Method 2

&D1

&D2 &D3 OK

&F

Load factory settings
This command loads the configuration stored and programmed at the factory. This operation replaces all of the command options and the Sregister settings in the active configuration with factory values. &F Recall factory setting as active configuration.
&Gn V.22bis guard tone control
This command determines which guard tone, if any, to transmit while transmitting in the high band (answer mode). This command is only used in V.22 and V.22bis mode. This option is not used in North America and is for international use only. &G0 &G1 &G2 OK Guard tone disabled (default). Sets guard tone to 550 Hz. Sets guard tone to 1800 Hz. n=0,1,2
&Kn Local flow control selection
&K0 &K3 &K4 OK Disable flow control.
Enable CTS/RTS flow control (default). Enable XON/XOFF flow control. n=0,3,4
&Pn Select Pulse Dial Make/Break Ratio (WW)
&P0 &P1 &P2 OK Selects 39% - 61% make/break ratio at 10 pulses per second. Selects 33% - 67% make/break ratio at 10 pulses per second. Selects 33% - 67% make/break ratio at 20 pulses per second. n=0,1,2
&Tn Self-test commands
These tests can help to isolate problems if you experience periodic data loss or random errors.
&T0 &T1 Abort. Stops any test in progress. Local analog loop. This test verifies modem operation, as well as the connection between the modem and computer. Any data entered at the local DTE is modulated, then demodulated, and returned to the local DTE. To work properly, the modem must be off-line. n=0 n=1 Otherwise
Result Codes: OK CONNECT ERROR

&V

Display Current Configuration
This command displays the current configuration of the modem. If nonvolatile memory is supported the stored profiles are displayed as well.

View profiles.

&W Store current configuration
Saves the current (active) configuration (profile), including S-Registers. The current configuration comprises a list of storable parameters illustrated in the &V command. These settings are restored to the active configuration upon receiving a Zn command or at power up. Refer to the &V command. &W Stores the current configuration.

S-register values

The format for displaying the value of an S-register is: rATSn? wherein is the register number. After you type in the register press Enter.

APPENDIX D

The format for modifying the value of an S-register is: rATSn= where n is the register number, and r is the new register value. After you type in the register and its new value press Enter. NOTE: Some registers vary from one country/region to another.
S0 Auto answer ring number
This register determines the number of rings the modem will count before automatically answering a call. Enter 0 (zero) if you do not want the modem to automatically answer at all. When disabled, the modem can only answer with an ATA command. Range: 0-255 Default: 0 Units: rings

Ring counter

This register is read only. The value of S1 is incremented with each ring. If no ring occurs over a six-second interval, this register is cleared. Range: 0-225 Default: 0 Units: rings
AT escape character (user defined)
This register determines the ASCII values used for an escape sequence. The default is the + character. The escape sequence allows the modem to exit data mode and enter command mode when on-line. Values greater than 127 disable the escape sequence.
Range: 0-255, ASCII decimal Default: 43 Units: ASCII
Command line termination character (user defined)
This register determines the ASCII values as the carriage return character. This character is used to end command lines and result codes. Range: 0-127, ASCII decimal Default: 13 (carriage return) Units: ASCII
Response formatting character (user defined)
This register determines the ASCII value used as the line feed character. The modem uses a line feed character in command mode when it responds to the computer. Range: 0-127, ASCII decimal Default: 10 (line feed) Units: ASCII
Command line editing character (user defined)
This register sets the character recognized as a backspace and pertains to asynchronous only. The modem will not recognize the backspace character if it is set to a value that is greater than 32 ASCII. This character can be used to edit a command line. When the echo command is enabled, the modem echoes back to the local DTE the backspace character, an ASCII space character, and a second backspace character. This means a total of three characters are transmitted each time the modem processes the backspace character. Range: 0-127, ASCII decimal Default: 8 (backspace) Units: ASCII

Wait before dialing

This register sets the length of time, in seconds, that the modem must wait (pause) after going off-hook before dialing the first digit of the telephone number. The modem always pauses for a minimum of two seconds, even if the value of S6 is less that two seconds. The wait for dial tone call progress feature (W dial modifier in the dial string) will override the value in register S6. This operation, however, may be affected by some ATX options according to country/region restrictions. In some countries/regions, S6 will set dial tone detect time. Range: 3-255 Default: 3 Units: seconds

 

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