Mitel PBX Interface with Conferencing Server Configuration Notes
Note: This document is maintained by Mitel
Mitel PBX interface with Conferencing Server Configuration Notes

09/08/04

TABLE OF CONTENTS
MITEL PBX INTERFACE WITH CONFERENCING SERVER..I TDM CONNECTION..... 1 INTRODUCTION..... 1 3300ICP WITH ISDN OR SX2000 WITH ISDN... 1 EXAMPLE OF T1 PRI PROGRAMMING ON 3300 OR SX2000.... 2 Class Of Service changes from default values.... 2 Link Descriptor Assignment..... 2 Digital Link Assignment..... 3 MSDN-DPNSS-DASSII Trunk Circuit Descriptor... 3 Trunk Service Assignment.... 3 Digital Trunk Assignment.... ICP WITH T1/D4 OR SX2000 WITH T1/D4.... 5 EXAMPLE OF T1/D4 (CAS) P ROGRAMMING ON 3300 OR SX2000... 6 Class Of Service changes from default values.... 6 Link Descriptor Assignment..... 6 Digital Link Assignment..... 9 Digital E and M Trunk Circuit Descriptor Assignment.... 9 Trunk Service Assignment.....12 Digital Trunk Assignment.....13 EXAMPLE OF ARS PROGRAMMING ON 3300 ICP/SX2000...14 Create Trunk Group....14 Add individual trunks to trunk group....14 Create Digit Modification Assignment...16 Create Route Assignment.....16 Create ARS Digits Dialed Assignment...16 SX200WITH ISDN.....17 SX200WITH T1/D4.....25 T1 C ROSSOVER CABLE WIRING SPECIFICATIONS [RJ45 CONNECTOR]...26 IP CONNECTION INSTUC TIONS AND OUTLINE...27 IP CONNECTION INTRODUCTION.....27 REQUIREMENTS FOR IP CONNECTION....27 CONFIGURING THE M ITEL NETWORKS 3300ICP...28 1. Create the IP Phones....28 2. Set the Class of Service.....30 3. Assign the New Class of Service to the IP IGC Ports...31 4. Create the Hunt Group.....32

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TDM CONNECTION

Introduction

This document describes the configuration of Mitel Networks PBXs to correctly interface to the Interactive Group Communication System (IGC) by VCon. For more information on the configuration of the IGC, please refer to Mitel 3300 RemoteAbility IGC Integration Specifications V1. Note that a qualified Technician should undertake all PBX configurations.
3300ICP with ISDN or SX2000 with ISDN
Attach VCon IGC server T1 link to NSU, DSU or Embedded PRI card o Configure hardware for Line Termination through jumpers or DIP switch please refer to the Technicians Handbook of the correct product (3300 or SX2000) connect to server with a straight through cable Program trunks o for example, please see Example of T1 PRI programming on 3300 Program PRI link characteristics though IMAT (for NSU or DSU) or through ESM (embedded PRI card in 3300ICP) o Protocol used is DMS-250, user side Reset NSU or PRI card to allow new configuration to load Test link to server by dialing <feature access code for individual trunk access> <trunk number><any 4 digit number>< # > e.g. <**2><6101><1000><#> o You should hear Welcome to RemoteAbility Program ARS so that a single four digit number accesses the IGC system o Program trunk group o Add trunks to trunk group o Create Digit Modification Assignment o Create Route Assignment o Create ARS Digits Dialed Assignment o Please see Example of ARS Programming on 3300 or SX2000

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Example of T1 PRI programming on 3300 or SX2000
Class Of Service changes from default values
Public Network Access via DPNSS ANI/DNIS/ISDN Number Delivery Yes Yes
Link Descriptor Assignment
Number: 4 Address for Message Control: A BER - Maintenance Limit, 10**-n: 4 BER - Service Limit, 10**-n: 3 Data Call Alternate Digit Inversion: Yes Framing Losses in 24 hrs - Maintenance Limit: 255 Framing Losses in 24 hrs - Service Limit: 9000 Integrated Digital Access: ISDN NODE Satellite Link Delay: No Slip Rate - Maintenance Limit (slips/24hr.): 5000 Slip Rate - Service Limit (slips/24hr.): 7000 Alarm Debounce Timer - Service Limit (millisec.): 500 Voice Encoding: Data Encoding: QSIG Private Network Access: Digital Link Fault Delay Timer (sec.): Termination Mode: T1 Only: B8ZS Zero Code Suppression: Operation Mode: CSU Tx Line Build-Out (dB.): DSX-1 Line Length (Ft.): Extended Super Frame: Inverted D channel ( DPNSS only ): E1 Only: CRC-4 Enabled: E1 Line Length (Ft.): E1 Impedance (Ohms): Invert Nil No 240 LT Yes DSX-1 0-133 Yes No Yes 0-133 120

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Digital Link Assignment
Controlle Port r Module Unit f UNIVERSAL T1 UNIVERSAL T1 Shel Slot Link Interface Type
MSDN-DPNSS-DASSII Trunk Circuit Descriptor
Number 4 Card Type UNIVERSAL T1 Dual Seizure Priority Incoming Far End Connection Local Office Signalling Protocol MSDN-DPNSS

Trunk Service Assignment

Trunk Service Number: 4 Release Link Trunk: No Class of Service: 4 Class of Restriction: 1 Baud Rate:

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Mitel PBX interface with Conferencing Server Configuration Notes 300 Intercept Number: 1 Non-dial In Trunks Answer Point - Day:
Non-dial In Trunks Answer Point - Night 1:
Non-dial In Trunks Answer Point - Night 2:
Dial In Trunks Incoming Digit Modification - Absorb: 0 Dial In Trunks Incoming Digit Modification - Insert:

Trunk Label: ISDN Trunk

Digital Trunk Assignment

Cabinet: 6 Shelf:

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Mitel PBX interface with Conferencing Server Configuration Notes 1 Slot: 1 Circuit: 1 Card Type: UNIVERSAL T1 Trunk Number: 6101 Trunk Service Number: 4 DTS Service Number:
Circuit Descriptor Number: 4 Interconnect Number: 1
3300 ICP with T1/D4 or SX2000 with T1/D4
Attach VCon IGC server T1 link to NSU, DSU or Embedded PRI card o Configure hardware for Line Termination through jumpers or DIP switch please refer to the Technicians Handbook of the correct product (3300 or SX2000) connect to server with a straight through cable

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Mitel PBX interface with Conferencing Server Configuration Notes
Program trunks o for example, please see Example of T1/D4 Programming on 3300 or SX2000 Test link to server by dialing <feature access code for individual trunk access> <trunk number><any 4 digit number>< # > e.g. <**2><6101><1000><#> o You should hear Welcome to Remoteability Program ARS so a single four digit number accesses the IGC system o Program trunk group o Add trunks to trunk group o Create Digit Modification Assignment ** see following note o Create Route Assignment o Create ARS Digits Dialed Assignment o Please see Example of ARS Programming on 3300 or SX2000
**Note: The Dialogic card in the IGC server is expecting ANI on the T1D4 trunk, but the 3300 or SX2000 does not deliver ANI over T1D4. This will result in a 10 to 15 second delay in accessing the IGC after the trunk access number is dialed. To correct this, send an ANI digit string to the trunk through the Digit Modification Form. See below. Digit Modification Digit Modification Number Assignment Number of Digits to Absorb <T01> **6135922122**

Digits to be Inserted

Final Tone Plan/Information Marker
Example of T1/D4 (CAS) Programming on 3300 or SX2000

Number:

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4 Address for Message Control:
BER - Maintenance Limit, 10**-n: 4 BER - Service Limit, 10**-n: 3 Data Call Alternate Digit Inversion: Yes Framing Losses in 24 hrs - Maintenance Limit: 255 Framing Losses in 24 hrs - Service Limit: 9000 Integrated Digital Access: T1D4 Satellite Link Delay: No Slip Rate - Maintenance Limit (slips/24hr.): 5000 Slip Rate - Service Limit (slips/24hr.): 7000 Alarm Debounce Timer - Service Limit (millisec.): 500 Voice Encoding:

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Invert Data Encoding: Nil QSIG Private Network Access: No Digital Link Fault Delay Timer (sec.): 240 Termination Mode: NT T1 Only: B8ZS Zero Code Suppression: Yes Operation Mode: DSX-1 CSU Tx Line Build -Out (dB.):
DSX-1 Line Length (Ft.): 0-133 Extended Super Frame: No Inverted D channel ( DPNSS only ):

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No E1 Only: CRC-4 Enabled: No
E1 Line Length (Ft.): 0-133

E1 Impedance (Ohms): 120

Controller Module Port Unit Shelf Slot Link Interface Type UNIVERSAL T1 UNIVERSAL T1 Digital Link Descriptor Comment Remoteability T1D4
Digital E and M Trunk Circuit Descriptor Assignment
Number: 4 Call Collision Handling:

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Mitel PBX interface with Conferencing Server Configuration Notes AT&T AT&T Call Collision Handling: Backoff Ignore Far End Disconnect: No Release Acknowledge Timer: 80 Address Signalling: DTMF Disconnect Timer: 300 Incoming Start Type: Wink Dial Tone on Incoming Seize: No Outpulse Delay Timer: 800 Outgoing Start Type: Wink Supervision Timer: 200 Maximum Wink Timer: 400 Minimum Wink Timer:

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Mitel PBX interface with Conferencing Server Configuration Notes 100 Guard Timer: 500 Fake Answer Supervision After Outpulsing: No Ignore Answer Supervision: No Release Supervision Expected: Yes Audio Inhibit Until Answer Supervision: Yes Far End Connection: Main PBX Facility Type: Combination Minimum Flash Timer: 250 Maximum Flash Timer: 200 Drop Digit Rcvr for Outgoing Audio Before Ans Sup: No Flash Timer: 300

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Trunk Service Number: 4 Release Link Trunk: No Class of Service: 4 Class of Restriction: 1 Baud Rate: 300 Intercept Number: 1 Non-dial In Trunks Answer Point - Day:
Dial In Trunks Incoming Digit Modification - Absorb: 0

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Mitel PBX interface with Conferencing Server Configuration Notes Dial In Trunks Incoming Digit Modification - Insert:

Trunk Label: T1 Trunk

Cabinet: 6 Shelf: 1 Slot: 1 Circuit: 1 Card Type: UNIVERSAL T1 Trunk Number: 6101 Trunk Service Number: 4 DTS Service Number:
Circuit Descriptor Number: 4 Interconnect Number:

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Example of ARS Programming on 3300 ICP/SX2000

Create Trunk Group

Trunk Group Assignment

Trunk Group Number 5

Hunt Mode Terminal Circular Terminal

Trunk Group Busy RAD

Maximum Network Hop
Comments Analog TG Remoteabilty To Sx2000
Add individual trunks to trunk group
- all 23 ISDN trunks or 24 T1/D4 trunks should be added to the trunk group Trunk Group Members Member 9

Trunk Number 6109

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Mitel PBX interface with Conferencing Server Configuration Notes 10 6110

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Create Digit Modification Assignment
in this example, we are using Digit Modification number 4, and there are no digits to absorb or to insert
Digit Modification Assignment Digit Number of Modification Digits to Number Absorb 0 0

<T01>

Create Route Assignment
in this example, we are using Route 4
Route Assignment Route Number Trunk Group Number COR Group Number 1 Digit Modification Number 1 Digits Before Outpulsing XNET Trunk Group Number 1 Route Type Compression Off Off Off Off Off
Create ARS Digits Dialed Assignment
in this example, the digits dialed to access the Vcon IGC are 1100
ARS Digits Dialed Assignment Digits Number of Digits to Dialed Follow 201 4
Termination Type Route Route

Termination Number 4 1

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SX200 with ISDN

Attach VCon IGC server to PRI card with straight through cable o Configure hardware for Line Termination. Please refer to SX200 Technicians Handbook for more information. Program trunks o Please see Example of T1 PRI Programming on SX200 Use IMAT to configure PRI card for DMS250, user side Reset PRI card to allow new configuration to load Program ARS o See SX200 Technicians Handbook for more information

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Mitel PBX interface with Conferencing Server Configuration Notes Example of T1 PRI Programming on SX200
Refer to SX200 EL/ML Technicians Handbook , Programming a PRI, for System Configuration, Class of Service Options and System Options/System Timers. Form 13 Assign T1 E&M circuit descriptor to the ISDN trunk.

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Mitel PBX interface with Conferencing Server Configuration Notes Define the incoming ISDN trunk as a Dial In trunk in form 15

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Mitel PBX interface with Conferencing Server Configuration Notes Assign the ISDN trunks to a trunk group in Form 16

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Mitel PBX interface with Conferencing Server Configuration Notes Select a T1 Link Descriptor for the ISDN trunks in form 42

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Assign the ISDN link descriptor to slot 6 and/or slot 8 on the PRI card bay, Form 43
Form 44, Network Sync - To be determined by qualified Technician

SX200 with T1/D4

Attach VCon IGC server to SX200 with cross over cable. Program trunks for T1/D4. All values are default. Program ARS so that a single four digit number accesses the IGC system o See SX200 Technicians Handbook for more information o Send simulated ANI down trunk using Digit Modification Table, form 22 as shown below with digit mod number 3. The Dialogic card in the IGC expects ANI, and there will be a 10 15s delay accessing the serve r unless such a string is sent down the trunk.

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T1 Crossover cable wiring Specifications [RJ45 Connector]
Supplied with RemoteAbility system.

Connector A Pin 4 5

Connector B Pin 1 2

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IP CONNECTION INSTUCTIONS AND OUTLINE
IP Connection Introduction
This document describes how to configure the 3300ICP for IP IGC Release 6.6. This document will only talk about the minimum configuration required on the 3300ICP for the VCON IP IGC to function. For further feature programming of the 3300ICP refer to the 3300ICP Guides provided by Mitel Networks.
Requirements for IP Connection
To configure the 330ICP for IP IGC you should have: The basic knowledge and certificates from Mitel Networks on the 3300ICP and the IP IGC 6.6 Server. A Mitel Networks 3300ICP properly licensed for Users and Mitai/Tapi Computer Integration. Verify these in the License and Option Selection from the ESM in: System Configuration System Capacity License and Option Selection A IP IGC Server 6.6 properly licensed and configured

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Configuring the Mitel Networks 3300ICP
There is 4 different tasks that have to be completed on the Mitel Networks 3300ICP for the VCON IP IGC to function properly. You Must: Create the IP Phones to act as IGC Ports Set the Class of Service Assign the New Class of Service to the IP Phones
CREATE THE HUNT GROUP WITH THE IP PHONES INCLUDED

1. Create the IP Phones

1. Open the 3300ICP ESM in Internet Explorer 5.5 or later 2. Login (use defaults unless you have changed your password) Login: system Password: password 3. Select the System Administration Tool 4. Select System Configuration Devices IP Telephones Multiline IP Sets Multiline IP Set Configuration 5. Click Add 6. Select the following: Number of Records to Add (Amount of ports on the IGC) Device Type 5020IP Number The first port # of the IGC (note this must be one higher then the Hunt Group # example HG = 3000 Number = 3001) Increment By 1 (MUST Be 1 or The IGC Will Not Work) Interconnect Number 1 (unless programming with another Interconnect) 7. Click Save 8. Click OK

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All the required Ports of the IP IGC are now created

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2. Set the Class of Service
Note: Steps 1, 2 & 3 are NOT required if already logged into the ESM 1. Open the 3300ICP ESM in Internet Explorer 5.5 or later 2. Login (use defaults unless you have changed your password) Login: system Password: password 3. Select the System Administration Tool 4. Select System Configuration Devices Class of Service Option Assignment 5. Select an Unused Class of Service (Example Class of Service # 5) 6. Click Change 7. Change the Followi ng: Comment IP IGC Ports (or any other distinguishing comment) HCI/CTI/TAPI Call Control Allowed Yes HCI/CTI/TAPI Monitor Allowed Yes 8. Click Save 9. Click OK
The Class of Service for the IGC IP Ports is now created

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3. Assign the New Class of Service to the IP IGC Ports
Note: Steps 1, 2 & 3 are NOT required if already logged into the ESM 1. Open the 3300ICP ESM in Internet Explore 5.5 or later 2. Login (use defaults unless you have changed your password) Login: system Password: password 3. Select the System Administration Tool 4. Select System Configuration Devices Station Service Assignment 5. Select the First IP Phone (IGC IP Port Ex. 3001) 6. Click Change 7. Change the Following: Number of Records to Change (Amount of ports on the IGC) Class of Service Day Change all to 5 (New Class of Service #) Class of ServiceNight1Change all to 5 (New Class of Service #) Class of ServiceNight2Change all to 5 (New Class of Service #) 8. Click Save

The IGC Ports now have the correct Class of Service assigned to them.

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4. Create the Hunt Group
Note: Steps 1, 2 & 3 are NOT required if already logged into the ESM 1. Open the 3300ICP ESM in Internet Explorer 5.5 or later 2. Login (use defaults unless you have changed your password) Login: system Password: password 3. Select the System Administration Tool 4. Select System Administration Call Handling Hunt Groups Hunt Group Assignment 5. Click Add 6. Select the following Hunt Group The Hunt Group Number (Should be 3000 if the ports start at 3001 always one below the first port number) Hunt Group Mode Either Terminal or Circular Hunt Group Type Voice
7. Click Add Member 8. Select the following

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Number of Records to Add Enter the number of ports Number The 1st Port Number (3001 if the Hunt Group is 3000) Increment By 1 (MUST Be 1 or The IGC Will Not Work) 9. Click Save
The IGC Hunt Group is now created and populated with the IGC IP ports

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