Title: Created: Scanner Models: Operating Systems:
PaperPort 9 Deluxe Service Pack 3 Fix List 9/21/2004 All Windows 98 / ME / 2000 / XP
"C++ Runtime" or "Maxlink3.dll" errors should no longer appear when launching PaperPort 9. Please follow Tech Note 2881 to launch PaperPort and access the patch. PaprPort.exe, MFC42.dll, and Kernel32.dll errors should no longer appear when launching PaperPort. Please follow Tech Note 2886 to launch PaperPort and access the Patch. The PaperPort Desktop should no longer appear distorted when launching PaperPort in the windowed state. Duplicating an Excel file as a PDF file will retain all of the Excel worksheets. If TextBridge or OmniPage is installed, it will be listed in the "Send To" link options. PaperPort 9 can now open JPEG files with the alternate.JPE/.JPEG extension. Copying, Cutting, or Cropping an image in PaperPort PageViewer should no longer cause PaperPort to close. Black lines or inverted color should no longer appear when copying part of a color image and pasting it onto a black and white image. The message that changes have been made to the global template "Normal.dot" should no longer appear when restarting your computer or working in Microsoft Office Applications. The "Arrange Items by Date" option from the context menu should work properly when right-clicking on the PaperPort Desktop. The "Arrange" button will now retain the last arrange option selected from the drop-down menu. To change the "Arrange" button to arrange the items by another selection, please make this selection from the "Arrange" button's drop-down menu. The "Settings" button should now be available for Visioneer sheet fed scanners on the PaperPort toolbar. Annotations added to a PDF file in PageViewer should now print from Adobe Acrobat. Note: The highlighter annotation still may not print from Adobe Acrobat. Comments added to a PDF file in Adobe Acrobat should now print from PaperPort PageViewer.

Note: Some of the comments may not print such as "Strikeout" and "Underline". The PaperPort PDF icon should no longer appear in Microsoft Word when using the paste function. Auto-Straighten should no longer rotate page by 45 degrees. Annotations are now retained when dragging a PDF document with to a FAX link. Multi-page settings will now be saved when the Properties dialog is open. Annotations in multi-page documents are now retained when saving the document. Repeat editing functions no longer cause documents to be corrupted and PaperPort to crash. PaperPort 9 will now open a max embedded document (OLE object) after upgrading from a previous version. PaperPort 9 will now be able to paste a MAX file in an OLE object field in Microsoft Access. After using the Eraser tool, the erased section will now be erased when saving the document. Thumbnails are now generated for MSG files created by Microsoft Outlook 2003. PaperPort will now automatically create a Microsoft Office 2003 link. Web Capture will retain the web page's title as the file name. The shift key can now be used to select multiple files correctly. Please note that in thumbnail view you will only be able to do one shift select at a time. Selecting a third file will make a selection between the second and third file selected. The "Cut" option will now work on an item selected on the PaperPort Desktop. "Ctrl+F" will now open the "Find" dialog in the PaperPort PageViewer application. PaperPort should no longer allow the creation of folders with illegal characters used in the folder name, such as / or \. PaperPort should no longer close when attempting to create a thumbnail for a corrupt PDF file. Saving an item with a note annotation to an image file from the PaperPort Desktop will retain the note annotation's color. After enhancing an image in PaperPort PageViewer and choosing "Undo", the "Redo" button will re-enhance the image. The "Expand Notes" button should no longer become out of sync with the status of the notes. The "Undo/Redo" button should no longer cause annotations to be lost when editing them.

Thumbnails for PDF files are no longer generated twice, which may have caused sluggishness when accessing folders with many PDF files. TIFF files that use Packbits compression should no longer appear in inversed color in PaperPort PageViewer. TIFF files should no longer display vertical lines when viewing them in PaperPort PageViewer. Pasting a color image onto a black and white image should no longer cause PaperPort to intermittently close. The creation date should now be displayed properly for all PDF files within PaperPort. PaperPort should no longer use large amounts of memory when working in PageViewer. Making non-destructive edits to Searchable PDFs with PaperPort PageViewer should no longer remove searchable text. "Duplicate As PDF" is now available from the context menu for image files on the PaperPort Desktop. PaperPort can now import 32-bit Windows Bitmap files (.BMP). When scanning into PaperPort 9, the Paperport - Scan dialog box should no longer appear between each scan when the single items check box is unchecked. When scanning into PaperPort 9 with a Canon Scanner, the "stop" button should no longer be grayed out on the Canon Scan Panel. PaperPort should no longer close when right-clicking on a folder in the "Move to Folder" or "Copy to Folder" dialogs. PaperPort should no longer close when using the "Auto Enhance" feature in PageViewer. After rotating an image and saving it to another image type, the resulting image should always be rotated properly. Line or freehand comments added to a PDF file in Adobe Acrobat should be displayed properly in PaperPort PageViewer. Annotations added to a PDF file in PaperPort PageViewer should appear correctly in Adobe Acrobat. Comments added to a PDF file in Adobe Acrobat should appear correctly in PaperPort PageViewer. The "Scan Other Side" button should be available for all scanners that support double-sided scanning. Changes made to a MAX file opened in PageViewer using a hyperlink from another application should no longer cause the MAX file to become corrupt. The Quicken 2001 and 2002 links should now work properly within PaperPort 9.

Annotations should not be reversed when saving a MAX file to PDF from the PaperPort Desktop. Items scanned or imported to the PaperPort Desktop should be aligned on the Desktop properly. The "Convert Color" option should now work properly on web pages captured with Web Capture. The "Convert Color" option should no longer cause PaperPort to close when converting multipage MAX files. When using ScanDirect to scan images to PaperPort, the images should appear on the PaperPort Desktop properly. The "Scan To" button on the HP ScanJet 5470 using PrecisionScan Pro 3.1 should send the image to PaperPort 9 properly. This fix may also fix other HP ScanJet scanners that experience the same issue. The Visioneer Strobe XP 200 should now work properly with PaperPort 9. The icon on the "Arrange" button should no longer disappear when the mouse pointer is over it. All letters/fonts on PDF files should be displayed properly in PaperPort PageViewer. PDF files created with the eCopy ShareScan software should be displayed properly.

HARDWARE

The PaperPort scanning keyboard hardware consists of the following items:
PaperPort ix scanning keyboard

Power adapter

Keyboard port adapter

9-pin to 25-pin adapter

NOTE: Use the 9-pin to 25-pin adapter only if your computers serial (COM) port has a 25-pin connector.
Book Page 3 Monday, December 2, 1996 1:30 PM

REGISTERING PAPERPORT

SOFTWARE
The box contains the PaperPort software CD (compact disc). The CD contains all the necessary software for setting up and using your scanning keyboard.
NOTE: If your computer does not have a CD-ROM drive, please see the card included with your scanning keyboard for ordering the software on disks from Visioneer.

USERS GUIDE

User's Guide
The PaperPort 4.0 Software Getting Started Guide provides information to get you started using the PaperPort 4.0 Software with Windows 95 or Windows NT. If you are using your scanning keyboard with Windows 3.1 or Windows 3.11, see the PaperPort 3.6 Software Users Guide on the PaperPort CD. In addition, a le named README, located on the CD, contains information not available when the guide was printed.

CALIBRATION PAGE

Calibrating the scanning keyboard adjusts its internal scanning mechanism to produce the best possible scan image. The calibration page included with your scanning keyboard is a plain white sheet of paper cut to the appropriate size. You can also use a regular clean white sheet of paper.
After you install the PaperPort software, a registration screen appears so you can easily register your PaperPort ix scanning keyboard and software. Registration entitles you to information about product upgrades and other services from Visioneer. You can register electronically or by fax, phone, or mail. Information for registering is also on the PaperPort CD.
Book Page 4 Monday, December 2, 1996 1:30 PM

WHAT YOU NEED

To use the scanning keyboard and software, you need the following:
IBM PC (or 100-percent compatible) 486 or higher for PaperPort 4.0; an IBM 386 or higher for PaperPort 3.6. Microsoft Windows 95, Windows 3.1, or Windows 3.11. 8 megabytes (MB) or more of internal memory (RAM), or 4 MB if you have your own OCR software and decide not to install the OCR software included with the PaperPort software. 20 MB of free hard disk space if your computer is running Windows 95; 12 MB of free hard disk space if your computer is running Windows 3.1. An available serial port (COM1, COM2, COM3, or COM4). If your computer does not have an available COM port, please read the section below. A VGA or SVGA monitor. Recommended settings for your monitor are 256 colors or more, and 640 by 480 resolution. A CD-ROM drive to install the software; however, if your computer does not have a CD-ROM drive, you can get disks from Visioneer.

CHAPTER 2: CONNECTING YOUR SCANNING KEYBOARD
THE PAPERPORT IX SCANNER FEATURES

Front view

Page feed

PaperPort button

Page markers

Top view

Paper return

Rear view

Paper return settings
Book Page 9 Monday, December 2, 1996 1:30 PM
THE PAPERPORT IX SCANNER FEATURES, CONTINUED
PaperPort button. Press to cancel a scan in progress. If the paper jams, press to back paper out. Press before scanning to select new scan settings. Page feed. Insert item to scan face up into the page feed. The feed mechanism will grab the item and pull it the rest of the way through. The PaperPort application starts automatically. Page markers. Insert items to scan between these two elevated tabs. Paper return. Rotate forward or backward to set the paper output path (straight-through or return-to-front). Use the straight-through setting for small items, such as business cards, or for thicker, heavier-weight paper. Paper return settings. Rotate the paper return to align either setting with the arrow on the PaperPort body. w
NOTE: The scanner does not have an on/off switch. Simply insert a page or other item into the scanner to start it. WARNING: The PaperPort ix scanning keyboard is designed to work with a 60Hz/120ac electricity (the standard electrical supply for the United States). It will not work correctly with 50Hz/220ac electricity.
Book Page 10 Monday, December 2, 1996 1:30 PM
THE PAPERPORT IX KEYBOARD FEATURES
Function keys (F1 through F12)

Keyboard lights

Character keys

Arrow keys

Numeric keypad
Character keys. The main keys for typing text. Function keys (F1 through F12). Keys that software applications use for specific tasks. Arrow keys. Keys to move the cursor up, down, right, and left. The cursor shows the position where text or graphics will be entered on the screen. Numeric keypad. Keys arranged like a calculator for entering numbers quickly. The numeric keypad can operate in numeric mode or edit mode. Pressing the Num Lock key switches between the modes. When the Num Lock light is on, the keypad operates like a calculator. When the light is off, the keypad keys move the cursor for editing, or scroll quickly through the document. Keyboard lights. When lit, these lights indicate that the Num Lock, Caps Lock, or Scroll Lock functions are turned on.

Scanning automatically starts when you insert the page. An image of the page appears as it is being scanned. CAUTION: The PaperPort scanning keyboard can scan various types of items. However, you should not scan anything that can get stuck in or damage the feed mechanism, including items containing paper sticky notes, glue, white-out, wet ink, staples, or paper clips.

CHECKING IT OUT

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l;dsld;lsd ds;ds;lkfd;lkgdfl;fsd ;fd dfk;gdl fdl;fd df;lkf;dglkgfd; ;lfd;lf;f dsk felkf rs;ljfd;lk;dflkf;l;dflk;fdlkds lkds;lkf; fd;lkfd; f;lkfdgk df;lfdm ;ldfm;k dfj;fdk;f f;;lkfd;ldflkjnfd;lkfd;kj f;kfdg;lkgfd;kjfdgsdl;dsf;ks df;lkdfs; 'lkfd;lkfdlkds;dslfd;lkfd;ldf ;lsfd
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kdldlllkdlkdlklks d dlkdlkjdlkjlklklk kdlkdlkdlksldskd slkjsdlksdlkf;lk;d ldskldskdlkdlkflk flkflkflkflkflflk dklddlkdjldjlkdjl ksdjl kskdj l;kfj df;sf;lkf;lfk ;flkf;lk;lf ;lg ;dl g;l g; gl lkjlkdsjlsdlsd sdldslkjsflkjfslkk sdlkjl dnlnlvnl fkm;sk;fksj;dfk;f sldk ;kd;lsk v;lsd;dsl ;slk;ls l;dsld;lsd ds;ds;lkfd;lkgdfl ;fsd ;fd dfk;gdl felkf rs;ljfd;lk;dflkf;l;d flk;fdlkdslkds;lk fdl;fd df;lkf;dglkgfd; ;lfd;lf;f dsk f; fd;lkfd; dfj;fdk;f f;;lkfd;ldflkjnfd;l kfd;kj f;kfdg;lkgfd;kjfdf;lkfdgk df;lfdm ;ldfm;k 'lkfd;lkfdlkds;dsl fd;lkfd;ldf;lsfd gsdl;dsf;ksdf;lkd fs;
Book Page 21 Monday, December 2, 1996 1:30 PM
Center the page. Push the paper in until it begins to curl upward.
Book Page 22 Monday, December 2, 1996 1:30 PM

The scanned image appears as a thumbnail on the PaperPort Desktop. This sample is from PaperPort 4.0, which runs with Windows 95.

Thumbnail image

TRYING THE ONE-MINUTE GUIDE
Try the One-Minute Guide to quickly learn how to scan and how to use the PaperPort software. You can watch the One-Minute Guide by choosing One-Minute Guide from the PaperPort Help menu.
Book Page 23 Monday, December 2, 1996 1:30 PM
INSTALLING ADDITIONAL APPLICATIONS
The PaperPort CD contains several applications that you can use with your scanning keyboard and PaperPort software. Each application has its own installation steps. To install the additional applications: 1. If the CD is not in the CD-ROM drive, follow the steps on page 18 to start the CD. 2. Follow the instructions on the screen to install each application.
NOTE: One of the applications that you can install is PaperPort Viewer. You do not need to install PaperPort Viewer on your computer. It is an application to give to others to view scanned items for free. You can give a free copy to anyone else.
VIEWING THE PAPERPORT 3.6 SOFTWARE USERS GUIDE
If your computer is running Windows 3.1 or 3.11 and you installed the PaperPort 3.6 Software, see the PaperPort 3.6 Software Users Guide for information about using this version of PaperPort. The PaperPort 3.6 Software Users Guide is available on the PaperPort CD. See the help system on the CD for information about reading and printing the PaperPort 3.6 Software Users Guide.
Book Page 24 Monday, December 2, 1996 1:30 PM
Book Page 25 Monday, December 2, 1996 1:30 PM

CHAPTER 4

Setting Up the Scanner
Your PaperPort ix scanning keyboard has several features that you can use for different scanning situations. This chapter explains how to set up the scanning keyboard to scan different types of items.
ADJUSTING THE PAPER RETURN
The paper return determines how the document feeds through the scanning keyboard. For example, a business card on heavier paper should be fed straight through so that it lies at. Lighter-weight paper, such as newspaper clippings or letters, can be fed back toward you. The position of the paper return on the top of the scanning keyboard determines the paper return path.
Rotate the paper return to set the return path.

The alignment markers indicate the return path.
To adjust the paper return: s To set the paper return to feed the item back toward you, align the U-shaped setting with the arrow. To set the paper return to scan an item straight through, align the straight-dashed setting with the arrow.
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kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg kdlkdlkdlksldskdslkjsdlksdlkf;lk;d df;sf;lkf;lfk ;flkf;lk;lf ;lg dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df dklddlkdjldjlkdjl ksdjl kskdj l;kfj lkjl dnlnlvnl fkm;sk;fksj;df
Book Page 26 Monday, December 2, 1996 1:30 PM
CHAPTER 4: SETTING UP THE SCANNER
NOTE: Make sure the paper return is rotated fully so the setting marker aligns with the arrow. If the arrow and marker are not aligned, the paper will not feed through and will back out when you try to insert it. If the paper jams, push the button on the side of the scanning keyboard to manually back the paper out.
Book Page 27 Monday, December 2, 1996 1:30 PM
TESTING THE PAPERPORT BUTTON
The PaperPort button is located on the top of the scanning keyboard.
You can use the button to do three things:
To back a page out of the scanning keyboard if it jams, press the button while the scanning is in progress. To cancel the scan and back a page out of the scanning keyboard, press the button while the scanning is in progress. To display the PaperPort Scan Settings, press the button before scanning. Use this shortcut to reset the scanners scan settings. NOTE: If your version of PaperPort software includes the ScanDirect Control Panel, pressing the PaperPort button when ScanDirect is running displays the ScanDirect Preferences.

SELECTING SCAN SETTINGS

The scanner has several settings for scanning various types of items. For example, one scan settings is for business cards, which usually have smaller typefaces. The business card setting is optimized to scan small type and produce a sharp image of the text. Another setting is for scanning photographs and graphics to reproduce up to 256 shades of gray. See the online Help system for details about the various PaperPort scan settings.
Book Page 28 Monday, December 2, 1996 1:30 PM
Book Page 29 Monday, December 2, 1996 1:30 PM

APPENDIX A

PaperPort Safety Tips
Many conditions, including your personal work habits, in your work environment can affect how you feel while working at and long after you stop working at the PaperPort ix scanning keyboard. Studies have shown that prolonged typing, improper equipment setup, and poor work habits may lead to injuries. By reading this section, you can reduce the possibility of serious physical injuries while using your PaperPort ix and enjoy many comfortable hours during and after working at the keyboard. This section explains how to build a safe work environment by:

Noticing the preliminary signs of physical injuries. Placing your keyboard and mouse in the proper position. Setting up the proper workstation and using proper posture while working. Using the proper arm, hand, and wrist position. Paying attention to other factors, such as your personal work habits.
Book Page 30 Monday, December 2, 1996 1:30 PM
APPENDIX A: PAPERPORT SAFETY TIPS

SIGNS OF INJURY

What are some of the physical symptoms from overuse or improper use? Some signs of injury can include numbness, throbbing, tingling, soreness, and aching in the hands, wrists, or neck. These symptoms can occur at any time and not necessarily while typing or using the keyboard. If you experience these symptoms, consult your doctor immediately. This section provides some suggestions on how to reduce fatigue, discomfort, and possible injury that can occur while working at the PaperPort ix scanning keyboard.
BUILDING A SAFE WORK ENVIRONMENT
The key to reducing fatigue and discomfort while you work is creating a safe and comfortable work environment. To do this, you must focus on three areas:
The placement of the PaperPort ix and your mouse Your furniture and posture while seated at that furniture Your hand and arm position and motion at the keyboard NOTE: Other factors, such as lighting, the angle of the screen, and personal work habits, can increase or reduce the risk of injury. You may want to consult an ergonomics expert or your doctor for more information about setting up a safe work environment.
PLACEMENT OF THE KEYBOARD AND MOUSE
To use your keyboard and mouse safely, place these items and your other computer equipment on a work surface that is large enough for all your equipment. The following gure shows some suggestions about how to place your keyboard and the mouse on that work surface.
Book Page 31 Monday, December 2, 1996 1:30 PM
Position the keyboard and mouse in such a way that your arms and hands are in a relaxed and comfortable position.
Position the keyboard directly in front of you.
Place the mouse at the same level as the keyboard.
FURNITURE AND YOUR POSTURE
The position of your furniture and your posture while using that furniture is important. Adjust the furniture at your workstation so that you are seated comfortably, and then do the following:

Adjust the height of your chair or the workstation table so that your forearms are parallel with the oor and your wrists are straight and not angled downward. Make sure your feet rest at on the oor while still maintaining your proper arm position. Make sure your chair has a comfortable backrest that supports your lower back.
While you are working, make sure you work in a relaxed, upright position and try to avoid awkward positions.
Book Page 32 Monday, December 2, 1996 1:30 PM
ARM, HAND, AND WRIST POSITION
You can reduce or prevent strain to your arms, hands, or wrists by positioning them correctly while working. The following are some guidelines for working at the PaperPort ix:
Keep your forearms and wrists level and parallel to the oor. If you use a palm rest, use it briey and do not rest your wrists on it. Keep your wrist, thumbs, and ngers in a natural, relaxed position. Do not arch or angle your wrists. Keep your elbows relaxed and by your side. Do not press the keys with more force than is necessary. Hold the mouse with a relaxed hand and do not grip it too tightly.

OTHER FACTORS

Other factors, such as lighting and your personal work habits, determine whether your work environment is safe and comfortable. This section lists some of those factors and how to reduce the possibility of injury:
Angle of the displayTo reduce eye strain and muscle fatigue, position the display at a comfortable viewing distance from you, avoid sources of glare or bright light onto the screen, and tilt the display to nd the best position for viewing. LightingTo reduce glare on the screen, adjust your equipment to reduce or minimize the glare from light sources, such as windows or overhead lights. Use indirect lighting to avoid bright spots on the screen. Eye careTo reduce eye irritation, fatigue, and strain, rest your eyes frequently. If you wear glasses or contact lenses, keep them clean as well as keeping the monitor screen clean. See your eye care specialist regularly to have your eyes examined. Discuss with the specialist other ways to reduce eye strain. Work habitsTo reduce physical fatigue, examine your personal work habits. Try to vary your tasks so that you are not sitting in one position, take frequent breaks, stand up and stretch frequently, and exercise regularly.

Book Page 33 Monday, December 2, 1996 1:30 PM

APPENDIX B

Troubleshooting
This appendix lists possible installation and operating problems that you may experience with your PaperPort ix scanning keyboard. The suggested solutions usually solve the problem. However, if you still have problems with the scanning keyboard, please refer to the online Help system for additional information and troubleshooting.

INSTALLATION PROBLEMS

Windows fails to restart. Please note that PaperPort does not support OS/2 or Windows running under OS/2 (Win-OS/2). If Windows fails to restart when you nish installing the software, the installation will not run successfully and PaperPort will not work. This includes cases in which the system hangs or freezes or exits to DOS. Try running the Setup program again. If the problem occurs again, quit Windows. Then, at the DOS prompt, change to the Windows\System directory (usually at C:\WINDOWS) by typing CD\WINDOWS\SYSTEM, press Enter, enter PPUPDATE, and press Enter. This completes the installation. Run Windows again, and you will see the PaperPort Port Selection dialog box. Not enough disk space. The PaperPort software requires at least 8 MB of available disk space when it is installed. If you need more space, try deleting unnecessary les or archiving older data to oppy disks or some other medium.
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APPENDIX B: TROUBLESHOOTING
PAPERPORT SCANNING KEYBOARD NOT FOUND
Scanner not found during initial installation. Your scanner was not found at the same port that was used during last Windows session. Although you selected a port that is installed on your computer, the scanning keyboard cannot communicate with your computer. Be sure that the scanning keyboard is plugged in, that you have connected the cable to a port on the back of your computer, and that you have selected the correct port. If you are sure that you selected the correct port, remove the power cord from the back of PaperPort and then reinsert it. You should hear a brief chirp as the PaperPort scanning keyboard motor starts up. If you do not hear the chirp, check for the following problems. If you encounter a problem, x it, and then click the PaperPort Find Scanner button again.
You may have plugged the scanning keyboard power supply into a dead outlet or power strip. The scanning keyboard power supply may not be working. The scanning keyboard may not be working.

If you hear the start-up chirp, then the scanning keyboard is receiving power and has passed the self-test. If the PaperPort software does not nd the port, check for the following:
The ribbon cable inside the computer could be loose or disconnected. This cable connects the port card with the DB9 or DB25 connector on the back of the computer. If you have experience working with your computers hardware, make sure that the cable is secure. An internal modem can be set to act as this port, thus disabling the external port. You may be able to correct this problem by reconguring the port (using its documentation); otherwise, contact your computer dealer for assistance.
Book Page 35 Monday, December 2, 1996 1:30 PM
An internal remote device adapter (IRDA), common in laptop computers, might be set to act as this COM port causing it to be disabled. See your laptop computers owners manual for information about how to disable the IRDA and re-enable the external COM port. The port itself may be faulty or disabled. Refer to your computer owners manual for the steps to determine if the port is enabled. If your computer has another port available, try using it instead. The address Windows sets for the COM port may be incorrect. To see the address that Windows 3.1 sets for the COM port, open the Control Panel, select Ports and then Settings. To see the address that Windows 95 sets for the COM port, open the Control Panel, select System, then Device Manager, and Ports (COM & LPT). Note the COM port address, and then compare it with the hardware address. The two should be the same. You can nd the hardware address for Windows 3.1 using its Microsoft System Diagnostics (MSD) program. Quit Windows, then type MSD at the DOS prompt. Click OK to continue, then select COM Ports to see the hardware addresses. MSD is not supplied with Windows 95. Contact your computer dealer for assistance.
The internal modem is using the same port as your scanner. An internal modem acts as another COM port. To avoid a conict, determine which COM ports are currently installed in your computer. Then be sure that the new serial card is not congured to add a COM port that is already installed. For example:
If your computer has COM1 and COM4 and an internal modem on COM2, then congure the rst port on the serial card to be COM3 and disable the second port. If your computer has COM1 and COM2 and an internal modem on COM3, then disable the rst port on the serial card and congure the second port to be COM4.
Book Page 36 Monday, December 2, 1996 1:30 PM
NOTE: The scanning keyboard does not use hardware interrupts to communicate with the COM port, so you do not need to change IRQs when installing a second serial card. This prevents hardware conicts; it means that you can use the scanning keyboard on COM3 or COM4 even while you have active devices on COM1 or COM2.

In Windows 95, hardware devices can conict; therefore, you should run the Add New Hardware function to properly register all of the hardware resources on a system. This lets PaperPort become aware of all of the other hardware devices on the system, thus lessening the possibility of a conict. To run the Add New Hardware function: 1. Open the Windows 95 Control Panel. 2. Select Add New Hardware. 3. Click the Next button on the dialog box and proceed using the default selections on the next dialog boxes.
Book Page 38 Monday, December 2, 1996 1:30 PM
4. If new devices are located, click the Details button, not the Additions button. 5. If no new devices are located, click Cancel. 6. Restart Windows 95. If you have questions about the Add New Hardware function, see the Windows 95 documentation. The serial ports on some Windows 95 computers may be affected when the PaperPort software is installed, causing the mouse or modem to stop responding. This problem occurs if Windows 95 locks the COM port resources, which prohibits the PaperPort software from resetting the COM port resources. To overcome this problem: 1. Open the Windows 95 Control Panel. 2. Select System, and then Device Manager. 3. Select Ports (COM & LPT). 4. Select the COM port where the scanning keyboard is connected and open the Properties box for that port. 5. Click the box labeled Original Conguration (Current) to remove the checkmark. This unlocks the COM port resources. Click OK. 6. Restart Windows 95 for the new settings to take effect. The mouse stops responding on a Windows 3.x computer. Some older driver programs for a serial mouse can be affected by the PaperPort software. Contact your computer dealer for information about how to upgrade to a newer driver program. Netscape Navigator Personal Edition COM Port Error. Some versions of Netscape Navigator Personal Edition may report a COM port error when starting. Overcoming this problem involves two steps: nding the COM port where your computers modem is connected, and editing the PaperPort software le named PPORTDRV.INI.
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To nd the modem COM port: 1. Start the Netscape dialer application. 2. Click Preferences and select the Modem tab. The modems COM port will be listed. Make a note of the COM port number. 3. Exit the Netscape dialer application. To edit the PaperPort le from within Windows 3.x: 1. Start the Windows Notepad application. 2. From the File menu, choose Open and open the le named PPORTDRV.INI. It should be in the DATA directory in the PAPERPORT directory. 3. Scroll down to the Features section and nd the lines:

GERMAN NOISE DECLARATION

The German Noise Declaration is required in Germany. It gives noise output gures for the scanning keyboard. Geruschemission LpA < 70 dB am Arbeitsplatz normaler Betrieb nach DIN 45635 T. 19 Die Daten sind die Ergebnisse von Typprfungen.
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EC DECLARATION OF CONFORMITY
We, Visioneer Inc. declare under our sole responsibility that the product:
VISIONEER PAPERPORT ix SCANNING KEYBOARD
Visioneer Hollybush House 68 Liberty Hall Road Addlestone Surrey KT15 1SS United Kingdom
to which this declaration relates, is in conformity with the requirements of the following EC Directives:
Council Directive 73/23/EEC on the harmonization of the laws of the Member
States relating to electrical equipment designed for use within certain voltage limits.
Council Directive 89/336/EEC on the approximation of the laws of the Member
States relating to electromagnetic compatibility. Conformity with Directive 73/23/EEC is based upon compliance with the harmonized safety standard EN 60950 (1993). Conformity with Directive 89/336/EEC is based upon compliance with the harmonized EMC standards: EN 55022 Class B(1987) EN 50082-1 (1992) [IEC 801-2 1991] [IEC 801-3 1984] [IEC 801-4 1988] EN 61000-3-2 (1995) EN 61006-3-3 (1995)

Signed:

Mammad Safai Electrical Engineering Manager

Date of Issue:

May 7th, 1996
Book Page 46 Monday, December 2, 1996 1:30 PM
Book Page 47 Monday, December 2, 1996 1:30 PM

APPENDIX D

Upgrading Your Software
If you already own an earlier version of the PaperPort software or a scanner or scanning keyboard that uses the software, you can upgrade to the PaperPort 3.6 Software or PaperPort 4.0 Software. The PaperPort CD includes two new versions of the PaperPort software:
PaperPort 4.0 for computers running Windows 95 or Windows NT. PaperPort 3.6 for computers running Windows 3.1 or Windows 3.11.
You can upgrade to one of these versions depending on your scanner and the version of PaperPort software it currently uses. Your Current Scanner PaperPort Vx using the PaperPort software version 3.5 or 3.5.2 PaperPort ix using the PaperPort software version 3.5.3 PaperPort Vx using the PaperPort software version 3.5 or 3.5.2 Windows Version Windows 3.1 or Windows 3.11 Windows 3.1 or Windows 3.11 Windows 95 or Windows NT Upgrade To No need to upgrade

adapter 9-pin to 25-pin 2 for power 2 additional applications, installing 23 Alt key 11 Application key 11
hardware requirements 2 Help menu 22 Help system 5 Home key 11
Insert key 11 installing the PaperPort software 18 internal modem conflict 34, 35 Internet Web site 6
Backspace key 11 bus mouse 5
keyboard connector 14, 15, 16 keys 11
cable splitter 16 Calibrate button 42 calibrating PaperPort ix 20 calibration page 20 CD-ROM drive 4 cleaning PaperPort ix 43 COM port changing 40 error 38 if not available 4 Ctrl key 11

laptop computer 36

monitor 4 mouse how to position 30 not responding 37
Netscape 38 new COM port 40 notebook computer 18 Num Lock key 11
Delete key 11 Desktop (PaperPort) sample 22 dirt on images, cleaning 43

One-Minute Guide 22

End key 11 Esc key 11
page backing out of scanner 27 jams 26 scan sample 22 scanning 25 Page Down key 11 Page feed 9
Find Scanner button 41 Function keys 11

Getting Started Guide 3

Book Page 52 Monday, December 2, 1996 1:30 PM
Page markers 9 Page Up key 11 paper jam, clearing 26 paper return 9, 25 PaperPort button 9, 27 getting help 5 One-Minute Guide 22 PaperPort 3.6 Software Users Guide 23 PaperPort CD 18 additional applications, installing 23 documentation 23 PaperPort ix calibrating 20 checking 21 cleaning 43 connecting to parallel port 4 to your computer 716 not found 34 recalibrating 42 setting up 25 working with safely 29 PaperPort Viewer 23 parallel port 4 Pause key 11 posture 31 power adapter 2 Print Scrn key 11
safety tips 29 Scanner Setup dialog box 40 scanner will not scan 36 scanning canceling 27 if the image is dirty 43 items 25 Scroll lock 11 serial cable 2 serial I/O card 5 straight through paper return setting 26 system requirements 4

thumbnail, sample 22

Users Guide, PaperPort 3.6 Software 23 U-shaped setting on paper return 26
Visioneer technical support hotline 6, 49
Windows 3.1 COM port address 35 installing 19 3.11 installing COM port address 35 COM port resources 38 installing 18 does not restart 33 World Wide Web site 6

README 3