Owners Guide

t 1-800-670-0707 (toll free in North America) 1-604-422-2777 (direct) f 1-604-420-2145 e CustomerService@xantrex.com www.xantrex.com
XPower Powerpack 400 and 400 PLUS

975-0057-01-01

Printed in China

About Xantrex

Xantrex Technology Inc. is a world-leading supplier of advanced power electronics and controls with products from 50 watt mobile units to one MW utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and backup power applications in both grid-connected and stand-alone systems. Xantrex products include inverters, battery chargers, programmable power supplies, and variable speed drives that convert, supply, control, clean, and distribute electrical power.

Trademarks

XPower is a trademark of Xantrex International. Xantrex is a registered trademark of Xantrex International. Other trademarks, registered trademarks, and product names are the property of their respective owners and are used herein for identification purposes only.

Notice of Copyright

Xpower Powerpack 400 and 400 Plus Owners Guide April 2003 Xantrex International. All rights reserved.

Disclaimer

UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (XANTREX) (a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION. (b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USERS RISK.

Date and Revision

April 2003 Revision 2

Part Number

Contact Information
Telephone: 1-800-670-0707 (toll free in North America) 1-604-422-2777 (direct) Fax: Email: Web: 1-604-420-2145 CustomerService@xantrex.com www.xantrex.com

About This Guide

Purpose
The purpose of this Owners Guide is to provide explanations and procedures for installing, operating, maintaining, and troubleshooting the XPower Powerpack 400 and XPower Powerpack 400 Plus. The Guide provides safety guidelines, detailed planning and setup information, as well as information about operating and troubleshooting the unit.

Conventions Used

The following conventions are used in this guide.

WARNING

Warnings identify conditions that could result in personal injury or loss of life.

CAUTION

Cautions identify conditions or practices that could result in damage to the product or to other equipment.
About This Guide Important: These notes describe an important action item or an item that you must pay attention to. Note: These notes describe additional information which
may add to your understanding of how to use the product.
References to XPower Powerpack
In this guide, both the XPower Powerpack 400 and the XPower Powerpack 400 Plus (with the air compressor) are referred to as XPower Powerpack when the information applies to both models. However, when the information is specific to one model, then reference is made specifically to the XPower Powerpack 400 or to the XPower Powerpack 400 Plus.

Related Information

You can find more information about Xantrex Technology Inc. as well as its products and services at www.xantrex.com
Important Safety Instructions
The XPower Powerpack 400 and XPower Powerpack 400 Plus generate a type of AC power similar to a normal household wall outlet. Operating the XPower Powerpack 400 and XPower Powerpack 400 Plus incorrectly or misusing it may damage the equipment or create hazardous conditions for the user.
Important: Before using your XPower Powerpack 400 and
XPower Powerpack 400 Plus, be sure to read and save these safety instructions.

Warnings and Cautions

WARNING: Shock hazard. Keep Away from Children.
The XPower Powerpack 400 and XPower Powerpack 400 Plus generates the same potentially lethal AC power as a normal household wall outlet. Do not insert foreign objects into the AC Outlet, the DC Power Socket, the Jump-Start Cable Port, or the ventilation holes. Do not expose this product to water, rain, snow, or spray. Do not open the XPower Powerpack 400 and XPower Powerpack 400 Plus except to replace the internal battery. Have a qualified technician complete any service work.

Do not connect any AC appliance with the neutral conductor connected to ground to the XPower Powerpack 400 and XPower Powerpack 400 Plus.
Do not expose the XPower Powerpack 400 and XPower Powerpack 400 Plus to temperatures over 104 F (40 C).
WARNING: Explosion hazard
Do not use this product where there are flammable fumes or gases, such as in the bilge of a gasolinepowered boat, or near propane tanks. Do not use this product in an enclosure containing automotive-type lead acid batteries. These batteries, unlike the sealed AGM battery in XPower Powerpack 400 and XPower Powerpack 400 Plus, vent explosive hydrogen gas which can be ignited by sparks from electrical connections. When working on electrical equipment, always ensure someone is nearby to help you in an emergency.

WARNING: Heated surface

Ensure at least 2" (5 cm) air space is maintained on all sides of the XPower Powerpack 400 and XPower Powerpack 400 Plus. During operation, keep away from materials that may be affected by high temperatures such as blankets, pillows and sleeping bags.

WARNING: Fire hazard

Never allow jump-start cables red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/ or create a sparking/explosion hazard. Always disconnect the jump-start cables from the unit after use and clip the plastic guard over the jump-start cable port.
Jump-start cable clamps must be connected positive to positive (red clamp to battery +) and negative to negative (black clamp to battery -). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/explosion hazard.
The jump-start feature is designed for short term operation onlyless than 4 seconds. Operating the jump-start feature for more than 4 seconds may cause damage to the unit. Allow the XPower Powerpack 400 and XPower Powerpack 400 Plus to cool down for at least 3 minutes after each jumpstart.
WARNING: Risk of explosion, fire or burns
The battery terminals exposed at the Jump-Start Cable Port have enough energy present to cause a spark, creating an explosion hazard, or to cause burns if a metal object contacts both terminals. Always clip the plastic guard over the Port when not in use.
WARNING: Fire Hazard - XPower Powerpack 400 Plus
Do not leave the compressor unattended while operating. The compressor is designed for short term operation only. Operation of the compressor over an extended period of time will cause the compressor unit to overheat and may cause damage. Allow the compressor to cool down for 10 minutes after each 10 minutes of continuous operation.
Precautions When Working With Batteries
WARNING: Explosion and Fire Hazard
1. Follow all instructions published by the battery manufacturer and the manufacturer of the equipment in which the battery is installed. 2. Make sure the area around the battery is well-ventilated. 3. Never smoke or allow a spark or flame in vicinity of the engine or batteries. 4. Be careful not to drop a metal object on the battery or allow a metal tool to simultaneously touch the positive and negative cable ends or battery terminals. It might spark or short-circuit the battery or other electrical parts and cause an explosion. 5. Remove personal metal items such as rings, bracelets, necklaces, and watches when working with a lead-acid battery. A lead-acid battery produces a short-circuit current high enough to weld a ring or other similar objects to metal, causing a severe burn. 6. If you need to remove a battery, always remove the positive terminal from the battery first. Make sure all accessories are off so you dont cause an arc. 7. Someone should be within range of your voice, or close enough to come to your aid when you work near a leadacid battery. 8. Have plenty of fresh water and soap nearby in case battery acid contacts skin, clothing, and eyes. 9. Wear complete eye protection and clothing protection. Avoid touching your eyes while working near batteries.

Comprehensive Protection

Automatic overload
The XPower Powerpack has built-in protection against output overload. If you connect to the AC Outlet(s) an appliance that draws more than 320 W, or one which draws excessive surge power, the power to the AC Outlet automatically shuts off.

Overheating

The XPower Powerpack is protected from overheating. If the inverter exceeds a safe temperature, power to the AC Outlet automatically shuts off.

Low Battery Protection

Low battery protection protects the internal battery from excessive discharge and possible damage. When the AC Outlet On/Off switch is turned on, an audible alarm alerts you when the internal battery is nearly discharged (11.0 V DC) and the unit turns off at 10.5 V DC.
Jump-Start Cables Safety Feature
The XPower Powerpack comes with a user-replaceable 250 A fuse to protect the unit and vehicle battery from damage through reverse polarity and short-circuit conditions.

Features

Chapter 2 describes the main features of the XPower Powerpack. We recommend that you familiarize yourself with these features before operating the unit.

Materials List

Your XPower Powerpack package includes these items: XPower Powerpack 400 or XPower Powerpack 400 Plus Owners Guide AC Charger DC Charging Cable Jump-Start Cables Accessory bag The XPower Powerpack 400 Plus also includes: two nozzle adaptors for the compressor One sports needle adaptor for the compressor If any of these materials are missing or are unsatisfactory in any way, please contact Customer Service, see Appendix B.
XPower Powerpack Features

Front Panel Detail

Feature 1 Description DC Power Socket can: Power 12 V DC auto, RV or marine appliances Recharge XPower Powerpack from a 12 V outlet in a vehicle using the DC Charging Cable. 2 AC Outlets are standard 3-prong outlets supplying 120 V AC power for running an AC appliance. AC Outlet ON/OFF switch illuminates when the switch is turned on. Digital Display displays the inverters Output Power in W and Battery Charge status in % FULL. 975-0057-01-01
XPower Powerpack Features Feature 5 Description Charging Status light illuminates when the XPower Powerpack is in Charging Status mode (i.e. AC Charger is connected to the inverters Charger Input Socket and plugged into the household 120 V AC outlet). Battery Charge % light illuminates (green) when Battery Charge information is displayed on the Digital Display. Output Power (W) light illuminates (green) when Output Power information is displayed on the Digital Display. Display Function button, when pressed, allows for reading Battery Charge status on the Digital Display. Toggles Digital Displays power ON/OFF. Audible Alarm (inside the unit) sounds in the event of overheating or low battery protection on inverter.

The XPower Powerpack is not intended for use as a UPS (Uninterruptible Power Supply).

Choosing a Location

WARNING: Fire or explosion
The XPower Powerpack contains components that tend to produce arcs or sparks. To prevent fire or explosion, do not operate the XPower Powerpack in compartments containing batteries or flammable materials, or in locations that require ignitionprotected equipment. The XPower Powerpack should be operated only in a location that meets these requirements:

Dry Cool

Do not allow water or other liquids to drop or splash on the XPower Powerpack. Ambient air temperature should be between 32 and 104F (0 and 40C)the cooler the better within this range. Leave at least 2" (5 cm) clearance around the XPower Powerpack for air flow. Ensure that the ventilation openings are not obstructed. Do not operate the unit in the same compartment as batteries or in any compartment capable of storing flammable liquids like gasoline. Do not operate the unit where it will be exposed to battery gases. These gases are very corrosive, and prolonged exposure will damage the XPower Powerpack.

Ventilated

Safe Protected from battery gases
Using XPower Powerpack for the First Time
Important: Prior to operating your AC appliance or 12 V DC appliance, ensure that the battery of the XPower Powerpack is fully charged. If the battery has been fully discharged, recharging with the AC Charger may take up to 35 hours.
Recharging with the AC Charger
Note: The Battery Charge (%) reading on the digital
display is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for fifteen minutes. Recharging with the AC Charger is a true plug-in-andforget charging method. We recommend leaving the AC Charger connected when the XPower Powerpack is not in use. To recharge with the AC Charger: 1. Disconnect any 12 V DC appliances and turn the light off. 2. Turn the AC Outlet On/Off switch to Off. 3. Plug the AC Charger into a standard AC wall outlet. 4. Insert the AC Charger cable end into the Charger Input Socket located in the storage compartment of the unit. The green Charging Status light changes from flashing to steady when charging is complete (about 35 hours if the battery is completely discharged).
Operation Important: The 35 hour charging time for the XPower Powerpack assumes that there is 120 V at the AC wall outlet. If the voltage is less than 120 V AC, it may take more than 35 hours to fully recharge the XPower Powerpack. If, after 35 hours of charging, the green Charging Status light is still flashing, continue to charge the unit for another 15 hours. Important: If you keep the XPower Powerpack in storage,

the battery will discharge over time. Remember to recharge the battery every three months to keep the XPower Powerpack operational.
Note: Once fully charged, the charging current automatically reduces to a maintenance charge mode, and the XPower Powerpack may be left permanently connected to the AC Charger.

Using the light

The XPower Powerpack has a built in incandescent light which will operate for about 30 hours before the unit needs to be recharged. The ON/OFF switch is located beneath the light. The light can be adjusted up and down by pushing against the top or bottom of the rim around the lens.

Operating AC Appliances

Understanding AC Appliances
AC appliances are rated by how much electrical power (in watts) they consume. XPower Powerpack can power most appliances within its continuous power rating (320 W, 2.7 A).
Some appliances may be difficult or impossible to operate from the XPower Powerpack. They may have high surge requirements or should not be run from the XPower Powerpack. See High Surge Appliances on page 36 and Trouble Appliances on page 36.
Run Time on Typical AC Appliances
Note: The fewer watts an AC appliance uses, the longer the
XPower Powerpack will operate before recharging is required. Typical AC appliances that can be used on the XPower Powerpack are listed in Table 3-1. Table 3-1 AC Appliances and Run Times
AC Appliance Cordless telephone (stand by) Home security system Clock radio Portable stereo Fluorescent work light Fireplace fan Laptop computer Table lamp Color TV 13" 3/8 drill Wattsa Hoursb 2 h 30 min. 20 min.
a. Represents actual power consumption as measured on sample appliances. b. Operating times assume a fully charged 20 Ah battery and may vary based on model/brand of appliance.

High Surge Appliances

The wattage rating of AC appliances is the average power used by the appliance. Appliances such as televisions, computer monitors and appliances with motors consume much more power than their average rating when they are first switched on. Although XPower Powerpack can supply momentary surge power up to 600 W, some appliances may exceed the capabilities of the XPower Powerpack and trigger the inverters safety overload shutdown circuit.

Trouble Appliances

The output of the Powerpacks inverter is nonsinusoidal. Some equipment may be damaged by the inverters modified sine wave output (non-sinusoidal). Some appliances, including the types listed below, may be damaged if they are connected to the inverter: Electronics that modulate RF (radio frequency) signals on the AC line will not work and may be damaged. Speed controllers found in some fans, power tools, kitchen appliances, and other loads may be damaged. Some chargers for small rechargeable batteries can be damaged. See Precautions for Using Rechargeable Appliances on page ix for details. Metal halide arc (MHI) lights can be damaged.

Note: If you are unsure about powering any device with the inverter, contact the manufacturer of the device.
Operating Several Appliances at Once
You can run several AC appliances if the total rating of all the appliances (in watts) does not exceed 320 W. You can run appliances using an AC power bar. Run time, however, will decrease accordingly with the number of appliances being operated and the AC power being consumed.
Operating an AC Appliance
Before operating your AC appliance, ensure that the battery of the XPower Powerpack is fully charged. See Recharging with the AC Charger on page 33 for details. To operate an AC appliance: 1. Open the protective covering on the right side of the XPower Powerpack. Turn the AC Outlet On/Off switch to the On position. The switch illuminates to indicate AC power is available at the AC Outlets. 2. Plug the AC appliance into one of the AC Outlets and turn the appliance on. XPower Powerpack will operate most devices rated up to 320 W. 3. Recharge the XPower Powerpack as soon as possible after each use. When using the XPower Powerpack to operate an AC appliance and the low battery warning sounds, the warning gives you time to shut your AC appliance off before loss of AC power. If you ignore the warning, the XPower Powerpack automatically turns off a few minutes later to prevent battery damage. In the event of an overload, low battery voltage or overheating, the XPower Powerpack automatically shuts down.
Operating 12 V DC Appliances
The XPower Powerpack can operate 12 V DC auto, RV, marine, or other portable appliances that draw 12 A or less from a 12 V DC power outlet or from a vehicles lighter socket.

CAUTION Equipment damage

The DC Power Socket does not automatically switch off when the internal battery is discharged. To protect the internal battery against damage resulting from total discharge, We recommend that the AC Outlet On/Off switch is turned On when using the XPower Powerpack to operate a 12 V DC appliance. Having the AC Outlet On/Off switch turned On enables the alarm to warn you when the 12 V DC appliance has nearly depleted the internal battery.
Note: The fewer watts a 12 V DC appliance draws, the longer the XPower Powerpack will operate before recharging is required.

Typical 12 V DC appliances that can be used on the XPower Powerpack are listed in Table 3-2. Table 3-V DC Appliances and Run Times
12 V DC Appliance 5 W incandescent light (built into the unit) Cellular telephonec Stereo/CD player Portable Cooler Wattsa Hoursb 17 4
a. Represents actual power consumption as measured on sample appliances. b. Operating times assume a fully charged 20 Ah battery and may vary based on model or brand of appliance. c. Represents talks time available from 10 recharge cycles.
To operate a 12 V DC appliance: 1. Open the protective cover on the left side of the XPower Powerpack. 2. Plug the 12 V DC appliance into the DC power socket on the left side of the unit, and turn the 12 V DC appliance on (if required). If the 12 V DC appliance draws more than 12 A (or has a short-circuit defect), the internal circuit breaker of the XPower Powerpack shuts off the power to the 12 V DC appliance. If this occurs, unplug the 12 V DC appliance, and the internal circuit breaker automatically resets after a few seconds. 3. Fully recharge the XPower Powerpack as soon as possible after each use. As the DC power socket is internally wired directly to the internal battery, extended operation of a 12 V DC appliance may result in excessive battery discharge. See Caution for Equipment damage on page 38.
Jump-Starting a Vehicles Engine
You can use the XPower Powerpack to jump-start a vehicle or boat engine that has a 12 V starting battery using the supplied Jump-Start Cables.
Never allow cables red and black clamps to touch each other or another common metal conductor. This could cause damage to the unit and/or create a sparking/explosion hazard. Always disconnect the clamps for the unit after use and clip the plastic guard over the jump-start cable port.
Jump-start cable clamps connection to the vehicles battery terminals must be positive to positive (red clamp to battery +) and negative to negative (black clamp to battery -). A reverse polarity connection (positive to negative) may cause damage to the unit and/or create a sparking/ explosion hazard.
Jump-Starting a Vehicles Engine Important: Closely follow these instructions for jumpstarting your vehicle as they may be different from the instructions supplied with other jump-start products or jump-start cables. To jump-start a vehicle or boat engine:
1. Turn off the vehicle or boat ignition and all accessories. 2. Engage the park or emergency brake and place the transmission in park for an automatic or neutral for a manual. 3. If jump-starting a boat engine, purge the engine compartment and bilge of all fumes before jump-starting. 4. Connect the cables to the Jump-Start Cable Port on the left side of the XPower Powerpack. 5. Position the XPower Powerpack on a flat, stable surface near the battery and away from all moving parts of the engine. 6. Connect the red positive (+) clip of the cables to the positive (+) terminal of the engine battery. The batterys positive terminal is usually larger in diameter than the negative terminal. In most vehicles, the batterys positive terminal has a red wire connected to it. 7. Connect the black negative () clip of the cables to the engine block, cylinder head, or other stationary heavy metal part of the motor, or to the negative () battery terminal. Before starting the engine, make sure the XPower Powerpack and the cables are clear of belts and fans. Do not crank the engine for more than 4 seconds.

Inflating Tires

Table 3-3 Pressure Specifications for Common Items
Tires 520-13 A-78-14 E78-14 H-78-14 HR-78-15 Bicycle Tires 27-1 20-40 PSI 28 Other Inflatables Football Basketball Volleyball Lawn Tractor Tire PSI 5 22
Note: The information in the table is for reference only. For precise pressure specifications, refer to the information supplied with the article to be inflated.
If the pressure gauge on the compressor indicates more than twice the recommended pressure for the object you are inflating, and you have only started to inflate the object, the valve connector is incorrectly connected to the valve stem. This may damage the XPower Powerpack 400 Plus. Remove and reattach the valve connector to the valve stem. To inflate your vehicle, motorcycle, or bicycle tires: 1. Place the valve connector securely on the tire valve stem, push it as far as possible to allow normal airflow, and close the thumb latch. If necessary, use a supplied nozzle adapter. 2. Turn the compressor on, and inflate your tire to the recommended pressure. Use Table: Pressure Specifications for Common Items as a guide only. 3. Turn the compressor off after appropriate pressure is reached. 4. Open the thumb latch and remove the valve connector from the valve stem. 5. Check air pressure with a pressure gauge.
Note: Leave the thumb latch in the open position for storing to relieve pressure on the internal mechanisms.
Inflating Small Sports Equipment
You can use the compressor to inflate small sports equipment such as balls (soccer balls and footballs).
The XPower Powerpack cannot be used to inflate large capacity inflatables such as float tubes, large air mattresses, and inflatable boats. These types of products require extended inflating times which may damage the compressor. To inflate small sports equipment: 1. Place the valve connector fully on or into the valve receptacle on the item. Go to Step 4. OR If necessary, use a supplied nozzle adaptor. 2. Choose the appropriate nozzle adaptor, insert the nozzle adaptor into the valve stem and close the thumb latch. 3. Insert nozzle adaptor into the valve receptacle of the item. 4. Turn the compressor on and inflate to appropriate pressure.
Allow the compressor to cool down for 10 minutes after each 10 minutes of continuous operation. 5. Turn the compressor off before removing nozzle adaptor from valve stem. 6. Remove nozzle adaptor from valve connector and store in storage compartment.

Battery Life

The high quality battery used in the XPower Powerpack will serve as a reliable power source for years when properly maintained. To maximize battery life, it is important to recharge the XPower Powerpack battery after each use.
Important: Recharge the XPower Powerpack fully at least every three months if it is placed in storage or in a vehicle trunk. Store in a location that maintains a temperature range between 32 and 86 F (0 and 30C).
Discharging the internal battery below 10.0 V will damage the battery and shorten its life.
Obtaining a Replacement Battery
Replacement batteries are available from stores that specialize in and have a selection of lead acid, AGM (Absorbed Glass Mat) batteries. Refer to Table 4-1 for a listing of batteries approved for use with the XPower Powerpack: Table 4-1 Approved Replacement Batteries
Replacement Battery Panasonic #LCX1220P (12 V 20 Ah) Where to Buy Panasonic: Tel: 1-800-833-9626 web: www.pasc.panasonic.com Digi-Key Tel: 1-800-344-4539 EnerSys #NPX80 (12 V 20 Ah) EnerSys Tel: 1-800-962-1287 (Eastern US) Tel: 1-800-423-4667 (Western US) web: www.EnersysStationary.com

Replacing the Battery

WARNING: Shock or Electrical Hazard
Read this entire section before disassembling the unit.
Before attempting to replace the internal battery, make sure you: Disconnect any charging cables, 12 V DC appliances, and AC appliances from the XPower Powerpack. Turn off the AC Outlet On/Off switch and turn off the light switch. Remove the jump-start cables.
If you do not know how to safely remove and install batteries, have this task performed by a qualified service technician.
When installing the replacement battery, make sure the battery polarity is correct. Reverse polarity will damage the XPower Powerpack and could cause serious injury. To replace the battery: 1. Place the XPower Powerpack upright on a stable, level surface. 2. On the XPower Powerpack, unscrew the four fasteners on the battery cover. Place the fasteners in the cover for safe keeping.
Fasteners 3. Disconnect the wires on the battery only. 4. After removing the old battery, position the new battery close to the back of the XPower Powerpack. Make sure the positive battery terminal is next to the red positive (+) internal cable and the black negative terminal is next to the black negative () internal cable. 5. Securely fasten the bolt and washer that holds the red positive (+) cable to the positive (+) battery terminal and the black negative () cable to the negative () battery terminal. 6. Do not overtighten the bolt. Consult the battery manufacturer for torque specifications.

Replacing the Incandescent Light
7. On the XPower Powerpack, replace the battery cover and the four fasteners. 8. Dispose of the old battery in an environmentally responsible manner.
To replace a light bulb: 1. Turn the light switch off. 2. Unscrew the cover and lens. 3. Gently grasp the bulb and pull to remove the light reflector assembly and the bulb. 4. While holding the light reflector assembly, gently unscrew the black knob at the back of the assembly. 5. Remove the old bulb and insert a replacement bulb of the same type and rating into the light reflector assembly. 6. Holding the light reflector assembly, gently screw the black knob on to the back of the assembly. 7. Reattach the lens and cover.
Replacing the External Fuse
The replacement fuse must be rated at 250 A, 32 V DC. See page 27 for a diagram. To replace the external fuse: 1. Remove the fuse cover. 2. Unscrew the two bolts on the fuse. 3. Replace the fuse. Ensure that the replacement fuse is rated at 250 A, 32 V DC and is of the same type. 4. Tighten the fuse with the two bolts. 5. Replace the fuse cover.

Troubleshooting

Troubleshooting will help you identify the common problems than can occur with the XPower Powerpack. Read this chapter before calling Customer Service. If you cannot solve the problem with the XPower Powerpack, record the information asked for on Information About Your System on page B8 and then call Customer Service at 1-800-670-0707.

Common Problems

Buzz in Audio Equipment
Some inexpensive stereo systems have inadequate internal power-supply filtering and may buzz slightly when powered by the XPower Powerpack. The best solution to eliminate the buzzing is to use an audio system with a good quality filter.

Television Interference

The XPower Powerpack is shielded to minimize interference with TV signals. If TV signals are weak, you may see interference in the form of lines scrolling across the TV screen. Try one of the following suggestions to minimize or eliminate the interference: Use an extension cord to increase the distance between the XPower Powerpack and the TV, antenna, and cables. Adjust the orientation of the XPower Powerpack, television, antenna, and cables. Maximize TV signal strength by using a better antenna. Use a shielded antenna cable where possible.
Try a different TV. Different models vary considerably in their susceptibility to interference.
Troubleshooting Reference
WARNING: Electric shock hazard
Do not remove the cover of the XPower Powerpack or disassemble the XPower Powerpack except to replace the internal battery or 250 A fuse. The XPower Powerpack does not contain any internal user-serviceable parts and attempting to service the unit yourself could result in electrical shock or burn. Table 5-1 Troubleshooting reference

Problem AC appliance will not operate; audible alarm is not sounding. Possible Cause AC appliance rated more than 320 W, the safety overload has tripped. AC appliance is rated less than 320 W, high starting surge has tripped the safety overload. Appliance power requirements exceed the capability of the XPower Powerpack. Solution Use an AC appliance with a power rating less than 320 W.
AC appliance may exceed the XPower Powerpacks surge capability. Use an AC appliance with a starting surge within the XPower Powerpack surge rating. Unplug the appliance and confirm that the appliances power requirement is 320 W or less before attempting to restart the appliance.

Overload shutdown

Table 5-1 Troubleshooting reference
Problem AC appliance will not operate; audible alarm is sounding. Possible Cause Solution
Battery has discharged Turn the AC Outlet On/Off switch off and recharge the XPower to 10.5 V. Powerpack. Inverter has overheated due to poor ventilation or excessively warm environmental conditions. Turn the AC Outlet On/Off switch off and allow the XPower Powerpack to cool for 15 minutes or more. Clear blocked fan opening or remove objects covering the unit, then restart the XPower Powerpack. Move to a cooler environment.

Overtemperature shutdown

Turn off the AC Outlet On/Off Inverter has overheated due to poor switch, and let the XPower Powerpack cool down. ventilation or excessively warm environmental conditions. Turn the AC outlet ON/OFF switch Internal battery is OFF and recharge the XPower nearly discharged. Powerpack. (11.0 V). If you ignore this warning, the XPower Powerpack automatically switches off when the battery reaches 10.5 V. Internal battery is not fully charged. Recharge using the AC Charger, until green Charging Status light is steady. Check AC appliance power or wattage rating (or current draw for 12 V DC appliances) and compare with Table 3-1 on page 35 and Table 3-2 on page 39.

Alarm sounds

Run time is less than expected.
AC appliance power consumption is higher than expected.
Problem Measured AC output voltage is too low. Possible Cause Use of an average-reading, AC voltmeter to read output voltage. Solution The modified sinewave (MSW) output of the XPower Powerpack requires a true RMS reading meter, such as the Fluke 87 series, for accurate measurement. Press Display Function button to verify battery status and recharge the XPower Powerpack as necessary. Battery Charge % reading on the digital display is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for fifteen minutes. Ensure power is available at the AC wall outlet. Replace the AC Charger. Unplug the charging sources and any appliances and let the XPower Powerpack rest for 15 minutes to obtain an accurate reading.

Specifications AC Power Section Output power Continuous output power Five minute AC output power AC output surge capacity Output voltage Output frequency Output wave form No load current draw Input voltage range Low battery alarm Low battery shutdown High battery voltage shutdown Over temperature shutdown Overload shutdown AC output short circuit protection Fuse (internal) Operating temperature range Storage temperature range 320 W 400 W 600 W V AC RMS 60 Hz 4 Hz modified sinewave <0.20 A DC 10.5 to 15.0 V DC 11.0 V DC 10.5 V DC Yes, automatic reset Yes, automatic reset Yes, automatic reset Yes, automatic reset 2 x 25 A or 1 x 50 A F (C) 32 86F (C)
Internal Battery Charging Controller System AC Charger bulk charging current Peak charging voltage (nominal) Charge restart voltage (nominal) Float charge after full charge is completed (nominal) AC Charger input socket maximum current 750 mA 14.2 V 12.9 V 1 mA 2.5 A

Physical Specifications

Air Compressor (XPower Powerpack 400 Plus only) Pressure 250 PSI (lb./in2)
Accessories Jump-start cables 24" (0.61 m), 4 AWG wire with black and red battery clamps 39" (1 m) 18 AWG with male to male lighter plugs V AC, 60 Hz two nozzle adaptors one sports needle adaptor
DC charge cable AC Charger input Nozzle adaptor (for air compressor on the XPower Powerpack 400 Plus only)
Physical specifications Depth Width Height Weight XPower Powerpack 400 8" (20.3 cm) 16" (40.6 cm) 9 " (24.1 cm) 21.8 lb. (9.9 kg) XPower Powerpack 400 Plus 8" (20.3 cm) 16" (40.8 cm) 9 " (24.1 cm) 23 lb. (10.5 kg)
Important: All specifications are subject to change without

notice.

Appendix B contains the warranty for your XPower Powerpack 400 and XPower Powerpack 400 Plus as well as instructions for returning the product for servicing. Appendix B also has a form where you can record information, Information About Your System on page B8, in case you need to contact Customer Service.

Warranty

provided by Xantrex Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your XPower Powerpack 400 and XPower Powerpack 400 Plus. This warranty lasts for a Warranty Period of 6 months from the date of purchase at point of sale to you, the original end user customer. This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty. Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex. Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected nonexpedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada. How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at: Phone:1-800-670-0707 (toll free) 1-604-422-2777 (direct) Fax:1-604-420-2145 Email:CustomerService@xantrex.com

What does this warranty cover? This Limited Warranty is
Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities. In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex. Proof of purchase may be in any one of the following forms: The dated purchase receipt from the original purchase of the product at point of sale to the end user, or The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or The dated invoice or purchase receipt showing the product exchanged under warranty What does this warranty not cover? This Limited Warranty does not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to: a) the product if it has been misused, neglected, improperly installed, physically damaged or altered, either internally or externally, or damaged from improper use or use in an unsuitable environment; b) the product if it has been subjected to fire, water, generalized corrosion, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the Xantrex product specifications including high input voltage from generators and lightning strikes; c) the product if repairs have been done to it other than by Xantrex or its authorized service centers (hereafter "ASCs"); d) the product if it is used as a component part of a product expressly warranted by another manufacturer; e) the product if its original identification (trade-mark, serial number) markings have been defaced, altered, or removed.

Product

THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR OPERATION OF THE PRODUCT.