XPLORE CASE STUDY PORTSMOUTH POLICE DEPARTMENT
XPLORE TECHNOLOGIES RUGGED MOBILE COMPUTER SURVIVING IN PORTSMOUTH, RHODE ISLAND POLICE DEPARTMENT XTREME ENVIRONMENTS
By land or by sea On the island of Aquidneck, accessible only by three bridges, lies the Town of Portsmouth, Rhode Island. Portsmouth was founded by Roger Williams in the late 18th century and was the home of the first capital of Rhode Island, which is now located in Newport. The Town population is 20,000 people, and is bordered by the Town of Middletown and City of Newport. Together the three communities account for more than 200,000 people daily with most of the individuals being present during the tourist season in the summer. The Portsmouth Police Department, which protects and serves the community, employs 32 full time officers and seven part time officers. The officers duties include everything from traffic control, bicycle patrol, motorcycle patrol, marine patrol, animal control functions and more severe crime duties. In order to successfully patrol the Town, the officers use marked and unmarked police cruisers outfitted with rugged mobile pen tablet computers that they purchased from Xplore Technologies. Why we chose Xplore Technologies The mobile computer selection process for the Town of Portsmouth was very carefully done and took three years to complete. Criteria included rugged computers that were fully functional to run inside the police vehicles. The key capabilities that needed to be present were mobility, the ability to be self-contained, fully rugged and non clam shell casing computers. Paul Valente, a lieutenant of the Portsmouth Police Department stated, We had demos from every conceivable company, you name it, we looked at it. All the computers that we tested appeared great at first, but they were not what they claimed to be. None of the units were self-contained or ruggedized, and some
XPLORE TECHNOLOGIES CORP.
of the largest departments in the state that were using (Xplores) competitors computers were having problems with the pins and the screens. In our environment, the clam case is not feasible because of the vibration in the cars, and they do not have the ability to stand up in the marine environment that we soon will be implementing, as do the Xplore computers. Daily use of the computers in the field The Portsmouth Police Department uses the Xplore Technologies GeneSys II computers in the field in many ways. They run the NCIC (National Crime Information Center), NLETS (National Law Enforcement Telecommunications Standardization), and RILETS (Rhode Island Law Enforcement Telecommunications System) a standard for many police departments across the United States. The NCIC is the Federal Bureau of Investigations software that is strictly used by police departments, and works in conjunction with additional police department software used to run local and state levels checks. Some examples of how NCIC is used include running licenses, registrations, wanted persons checks, stolen properties, missing persons and fugitives. The department also uses IMC (Information Management Corporation of Grafton, Massachusetts) record management software to complete computergenerated reports, computer aided dispatch and run local records. This software program allows the Portsmouth PD to interface with NCIC and is currently being used by all but four of the Rhode Island city and town law enforcement agencies. In addition to the Rhode Island State Police, Rhode Island Fire Marshall, Rhode Island Department of Environmental Management and the Rhode Island Airport Police Department also use the IMC software. The Portsmouth Police Department is making many improvements in technology as a result of a recent Federal Technology Grant in the amount of $750,000 that Police Chief Dennis Seale and Administrative Services Lieutenant Paul Valente worked on with assistance from US Representative Patrick Kennedy (D) of Rhode Island and his staff, to make them one of the most technological advanced police departments in southern Rhode Island. Portsmouth Police plans to revamp the radio communication infrastructure, update the in-house computer system and outfit the vehicles with the Xplore computers. This will make communication flawless through the NCIC, NLETS, RILETS, IMC Interface and Computer Aided Dispatch (CAD).

Beating the Environmental Elements The Town of Portsmouth has been using Xplore Technologies GeneSys II computers successfully for more than two years. The configurations in the vehicles include the Xplore GeneSys Quick Release Docking system, law enforcement mounting equipment and a backlit and rugged keyboard. But most important is the ability of the rugged pen/touch tablet computer to beat the environmental conditions presented in the field whether on land or in the water. We have the heat and the cold to contend with, says Lt. Valente. The temperature can go to a low of 10F and get up to 150F inside the vehicle when parked in the back lot of the station. An officer comes in, turns on the computer and everything runs smoothly. The computer also withstands the vibration elements during routine patrol, high-speed responses and vehicle pursuits. Soon we will start using the computer on our 26-foot patrol boat. We have faith that it will work properly and withstand the bouncing around and other extreme elements that it will be exposed to on the salt water both in the winter and in the summer. Surviving recent head-on crash, cruiser was totaled, but the computer still worked flawlessly The date was June 17, 2002 at 12:09 in the afternoon. One of the Portsmouth sergeants was traveling south on East Main Road (Route 138). There was a van traveling north on Route 138 that was slowing to make a turn. A third vehicle, which was also traveling north on Route 138 suddenly slammed the brakes, swerved left and crossed over the double yellow center lines in an effort to avoid striking the van. This caused the vehicle to crash head-on with the 2002 Ford, Crown Victoria marked police cruiser. The roof of the police cruiser buckled on the vehicle, approximately 46 inches high, severely hit the vehicle front-end and passenger compartment, which caused both airbags to deploy. Fortunately the officer had only minor injuries, but the cruiser was a total loss.
Not surprisingly, the computer was taken from the totaled cruiser, and installed into another cruiser after the accident. The officer turned the computer on and it worked with out a hitch. We do not worry about the cars being fixed, we worry about our people, said Lt. Valente. After the impact of the accident, Lt. Valente said, I was a little skeptical about how the computer would function, with the cruiser totaled and both air bags being deployed while the computer was running. I was uncertain if it would continue to work properly. I have to say, any prior doubts that I had, have been eliminated. Xplore Technologies units have exceeded all our expectations and we look forward to the continued working

relationship with this company.
For more information please contact Xplore at 1.888.44.XPLORE or visit our web site at www.xploretech.com.
Program specifications subject to change. *Xplore Technologies and GeneSys are registered trademarks of Xplore Technologies Corporation of America. Ramline is a trademark of Xplore Technologies International. All tradenames, product names and others are the sole property of their respective owners whether identified as such or not.

GeneSys.Maximus

Xplore Technologies

www.xploretech.com

The Xtreme Performance Leader Rugged Wireless Pen Computing System
The first rugged pen tablet computer with a 12.1 color transflective display for all lighting conditions
Call TollFree North America: 1.888.44.XPLORE(9.7567) International: +358.9.8545.800 E-mail: info@xploretech.com
Taking mobile computing to a new Xtreme
Meet Maximus. Xplores newest Xtreme performer. The GeneSys.Maximus builds on the success of GeneSys systems deployed worldwide. This new rugged mobile pen computing system combines the durability, flexibility, power, mobility and functionality demanded by mobile computing users. Its industry-first 12.1 active transflective color display provides optimal readability in ALL lighting conditions essential for field workforces. Whether outdoors in direct intense sunlight or inside, Maximus is ideal for law enforcement, EMS, fire safety, utility, field service, warehousing and military industries. Rugged and Reliable: Maximus patented design incorporates a durable magnesium housing with an industrial bumper system for added protection. It endures the abuses of the harshest working environments. Readable: Xplores industry-leading 12.1" active transflective color display provides superior visualization. Although designed for optimal readability in direct intense sunlight, unique optics technology allows for viewing in ALL lighting conditions. This highly functional LCD is ideal for mapping, dispatch, technical and other detailed applications. Powerful: At the heart of Maximus is an Intel Pentium III processor that enables the use of full scale Windows operating systems. Maximus offers a powerful technology package that allows mobile personnel to utilize the most demanding software applications. Integrated wireless capabilities enable information to be accessed or sent via the most advanced communications technology while workers are operating in the field. Easy-to-Use: Using leading-edge pen/touch technology, information is easily entered or accessed directly via the screen as needed. Users no longer have to spend hours entering information from handwritten documents. A simple touch on the screen, or a keyboard entry (option) is all it takes.
Ergonomic: Its ergonomic and rugged portable award-winning design, coupled with its integrated carry handle and advanced display technology, makes Maximus the ultimate computing solution for workers on the move. Portable: Not only does Maximus handle the rigors of the mobile working environment, its Lithium-Ion battery and power management technologies means mobile workers can operate in the field longer. Maximus can be used as a stand-alone portable, or installed in a vehicle, forklift or communications cart, providing ultimate application flexibility. Expandable and Adaptable: Multiple factory options allow customers to obtain computing solutions that accommodate their demanding needs. Onboard ports and specialized docking stations expand Maximus functionality through the addition of application specific peripherals and communication devices. Maximus is from Xplore, a world leader in rugged mobile computing. We back you up with extended warranties, proven technical support and solutions that make sense. Bring it on. Maximus can take it.

Rugged Construction

Magnesium housing, patented industrial bumper system and slightly rounded surfaces provide maximum protection and reliability.

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High Visibility Screen
12.1 color active transflective LCD offers 15% more active area than traditional 10.4 displays.

Powerful Performer

Intel Pentium III 500 & 700 MHz processors provides the basis for a core electronics package that makes Maximus a powerful and functional system.

Ge ne Sy sM ax im us

Portable Power
Enhanced power management leads to longer battery life up to 6 hours operating time.

Docking Stations

Mobile and desktop docking solutions provide instant access to I/O ports, wireless radios, GPS systems, peripherals and power.

Indicators and Controls

Multiple LED indicators and control keys located on the main membrane panel provide brightness control, battery/power status,

10.4 Display

lights out feature, warm docking and one additional programmable key.

Touch Screen

Responsive touch/pen input uses the most advanced digitizer technologies.

Wireless Ready

Factory integrated wireless capabilities accommodate 2x Type II or 1x Type III PC Cards.

12.1 Di sp lay

Maximum Quality
Maximus is manufactured and tested under strict ISO standards.

Connectivity Flexibility

Maximus has 2 USB ports onboard. Additional I/O ports are available through optional expansion Replicators and Docking Stations.
Super Rugged Construction
Magnesium alloy case with impact resistant design Patented bumper protection system, which safeguards internal electronics Sealed and gasketed enclosure provides maximum security Award winning industrial & mechanical design ideal for portable applications Size: 12.0" (305 mm) x 9.0" (229 mm) x 1.5" (38 mm) (WxHxD) Weight: 5.0 lbs. (2.27 kg) Proprietary thermal management system
GeneSys.Maximus XPanders Expand Connectivity
XPander provides external connectivity via: > 1x RS232 Port > 2x USB Ports > PS/2 Keyboard and PS/2 Mouse Ports > DC Power Jack XPander Plus provides additional connectivity with: > PC Card Slot (2T2 or 1T3) > 1x Parallel (EPP/ECP) > 2x RS232 Ports (total of 2) > External dual speaker and mic capabilities in support of voice activation and sound output applications RCA Jacks > External CRT Port
Active Color Transflective LCD Display and Enhanced Video
Large 12.1" Active Transflective Liquid Crystal Display 800 x 600 resolution Color: 262, 144 Display control ATI 3D Mobility graphics accelerator 2x AGP Bus - 64 bit HW 3D graphics user interface 8 MB SGRAM video memory is standard
Durable and Reliable Family of Quick Release (QR) Docking Stations
Quick dock/undock function results in an easy-to-use and user friendly option Formed nickel-plated steel construction Tilt/swivel functions for use from either side of the vehicle Connection points on the QR Dock Heads include: > 2x RS232 Serial Ports (1 available in standard QR dock) > PS/2 Mouse > PS/2 Keyboard > 2x USB > 1x Parallel Port (EPP) (QR Dock Plus only) > PC Card Slot (2T2 or 1T3) (QR Dock Plus only) > Audio Ports (QR Dock Plus only) > External CRT (QR Dock Plus only) > Power Input Maximus Docks mount to a variety of 3rd party mounting posts that have been customized for specific markets

Powerful, Industry-Leading Performance
Intel Pentium III processors PIII 500 MHz and 700 MHz with 256K L2 cache System memory options of 128 and 256 MB SDRAM Up to 30 GB ultra DMA shock mounted and vibration damped HDD
Flexible Wireless (WAN/LAN) Capabilities
2x Type II or 1x Type III PC Card slots internal to Maximus Performance-matched antennas and shielded cabling CardBus support Current support for CDPD, Spread Spectrum, GPS and more

Service Warranty

Manufactured under strict ISO quality standards Customer Support Programs Xplore Experience Three year warranty included Range of professional services

Extended Portable Power

Up to 6 hours typical operating time actual operating time depends on power management modes Power input 10 - 20 VDC Battery charging input power 20 VDC Li-Ion Power Smart Battery Integrated Smart Battery Charger. Max rate: 1000 mA/h with 20 VDC external power source ACPI v1.1 Power Management Full Operation, Sleep & Suspend modes Batteries recharge (fast) in tablet or docking stations
Environmental Specification
Temperature: According to MIL-STD 810 F, Method 501 & 502 > Operating Temp: -25 to +60 C (-4 to 140 F) > Storage Temp: -40 to +75 C (-40 to 167 F) Humidity: According to MIL-STD 810 F, Method 507.4 > 5% to 95% RH, Non-condensing Altitude: According to MIL-STD 810 F, Method 500.4 > 15,000 ft. operating > 40,000 ft. storage, altitude change rate: 2,000 ft./min Shock: According to MIL-STD 810 F, Method 516.5 > Operating: 30 g, 11 ms, sawtooth wave > Non-operating: 40 g, 11 ms, sawtooth wave Vibration: According to MIL-STD 810F, Method 514.5, Procedure I > Operating : Category 20, Ground Vehicle Test : Figure 514.5 C-3 Composite Wheeled Vehicle : 5-500 H/z Random : 2.18g rms (vertical) : 1.60g rms (transverse) : 1.96g rms (longitudinal) > Non-operating : Category 24, Basic Integrity Test : Figure 514.5 C-17 (8g rms random) : 0.04 g2/Hz, 20 - 1000 H3 : -6 dB/octive 1000 - 2000 H3 Enclosure Class (rain and dust): According to MIL-STD 810 F, Method 506.4, 510.4 > Nema 3 > IP54 > 4 /hr rate @ 40 mph Radiation: > FCC Part 15, Subpart B, Class B Approvals: > EMI: FCC Part 15 Class B > CE Marking

Protected Onboard Connectors and Ports
IrDA Data Port (v1.1) FIR-4 Mbps/SIR-115.2 Kbps 2x USB Integrated USB type A connectors isolated in a protected pocket on the side of the tablet
Multiple Input Options and Controls
Touch Screen resistive touch screen for touch or pen operation Extensive LED indicators on the main membrane panel: > Docking Status Indicator > Charging Status of Battery > Power Indicator > HDD Activity Membrane Panel Keys include: > Power On/Off/Reset > Brightness Controls Up and Down > "Lights Out" Control Key for immediate backlight shutdown > Emergency Call Button (requires programming) > 1 Programmable Hot Key External rugged backlit keyboard, ideal for in-vehicle applications

Superior Audio Quality

3D positional stereo surround support via external speaker system ESS Allegro 1 PCI audio accelerator Sound Blaster Pro compatible (external audio) Mic-in & Stereo Line-out via 3.5 mm jack connector in Quick Release Plus docking stations
Variety of Supporting Software Options
Operating Systems: Windows 98 and Windows 2000 Professional; consult Xplore Technical Support for other OS CIC PenX v2.01 Pen Services On-screen keyboard Industry standard Plug & Play BIOS, flash upgradeable
Call TollFree North America: 1.888.44.XPLORE(9.7567) International: +358.9.8545.800
Xplore Technologies and GeneSys are registered trademarks of Xplore Technologies Corporation of America. Ramline is a trademark of Xplore Technologies International. All trademarks acknowledged. Our policy is continuous development and improvement. We therefore reserve the right to alter technical data without notice. Xplore Commitment to Excellence.
United States Xplore Technologies Corporation of America 11675 Jollyville Road, #150 Austin, TX 78759 Phone: 512.336.7797 Fax: 512.336.7791
International Xplore Technologies International Vapaalantie 2A P.O. Box 6 FIN-01650 Vantaa Phone: +358.9.8545.800 Fax: +358.9.8545.8011
Canada Xplore Technologies Corporation 6535-B Mississauga Road Mississauga, ON L5N 1A6 Phone: 905.814.9122 Fax: 905.814.9124
TollFree: 1.888.44.XPLORE(9.7567) E-mail: info@xploretech.com

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