Zanussi ZWF1231W
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WASHING MACHINE ZWF 1231 W - ZWF 1431 W ZWF 1431 S - ZWF 1631 W
ZWF 1231 W
On/Off
Cotton Daily Cottons Synthetics Delicate Wool/ Handwash
95C 60C 50C 40C 30C
Rinse Hold
Prewash Intensive Extra Quick Super Rinse 40 AA Delay
Start/ Pause
Prewash Wash Rinses Spin Drain
JETSYSTEM
Temp. Spin
Quick Installation Guide: visit our WEB SITE to view an install video
www.video.uk.electrolux.com
INSTRUCTION BOOKLET
Important Safety Information
It is most important that this instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is supplied with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant warnings. These warnings have been provided in the interest of safety. You MUST read them carefully before installing or using the appliance.
Installation
This appliance is heavy. Care should be taken when moving it. It is dangerous to alter the specifications or attempt to modify this product in any way. All packing and transit bolts must be removed before use. Serious damage can occur to the product and to property if this is not adhered to. See relevant section in instructions. Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person. Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Care must be taken to ensure that the appliance does not stand on the electrical supply cable. If the machine is situated on a carpeted floor, please adjust the feet in order to allow air to circulate freely. Always be sure, that there is no water leakage from hoses and their connections after the installation.
Child Safety
This appliance is designed to be operated by adults. Children should not be allowed to tamper with the controls or play with the product. Pets and children have been known to climb into washing machines. Please check your drum before use. The glass door becomes very hot during the washing cycle. Keep children away from the vicinity of the appliance whilst it is in operation. Keep all packaging well away from children. Keep all detergents in a safe place out of childrens reach.
Always unplug the appliance and turn off the water supply after use. Do not overload the appliance. See relevant section in the instruction book. Only wash fabrics which are designed to be machine washed. If in doubt, consult the care label on the clothes. Before washing, ensure that all pockets are empty and buttons and zips are fastened. Avoid washing frayed or torn articles and treat stains such as paint, ink, rust, and grass before washing. Underwired bras must NOT be machine washed. Any objects such as coins, safety pins, nails, screws, stones or any other hard, sharp material can cause extensive damage and must not be placed into the machine. Garments which have been in contact with volatile petroleum products should not be machine washed. If volatile cleaning fluids are used, care should be taken to ensure that the fluid is removed from the garment before placing in the machine. Wash small items such as socks, laces, washable belts etc in a washing bag or pillow case as it is possible for such items to slip down between the tub and the inner drum. Only use the advised quantities of fabric softener. Damage to the fabric can ensue if you over-fill. Refer to the manufacturers recommendations of quantities. As some duvets and eiderdowns should be washed in large commercial machines because of their bulk, please check with the manufacturer of the item before washing in a domestic machine. Leave the porthole door slightly ajar between washes to preserve the door seal. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre. Always insist on genuine spare parts.
Description of the Appliance
5 Detergent dispenser drawer Control panel Door opening handle Drain pump Adjustable feet
Detergent dispenser drawer
Prewash Main wash Fabric softener
Child safety feature
This machine incorporates a special child safety feature to prevent small children from being trapped inside the machine. To activate this device, rotate the button (without pressing it) inside the door clockwise until the groove is horizontal. If necessary use a coin. To disable this device and restore the possibility of closing the door, rotate the button anti-clockwise until the groove is vertical.
Cotton Daily Cottons Synthetics Delicate Wool / Handwash
1 On/Off button
Press this button to switch the washing machine on. The display (8) will show three flashing dashes or a flashing zero. You will find more detailed explanations on pages 7 & 8 (see Display). Press the On/Off button again to switch the machine off.
4 Temp. button
Press this button repeatedly to increase or decrease the temperature, if you want your laundry to be washed at a temperature different from the one proposed by the washing machine. The relevant light will light up. Maximum temperatures are 95C for Cottons and Cotton daily programme, 60C for synthetic fabrics, 40C for delicate fabrics, wool and fabrics to be handwashed (Wool / Handwash programme). IMPORTANT! By pressing the Temp. and Spin buttons simultaneously, the acoustic signal is deactivated at the end of the cycle, when selecting the programmes and in case of an incorrect option selection. By pressing these 2 buttons again the acoustic signal is reactivated.
2 MAINS-ON light
This light is connected to the On/Off button. It lights up when you press the button, and goes out when you press it again.
3 FABRICS button
Press this button repeatedly to select the programme on the basis of the type of laundry to be washed. The light relevant to the selected programme will light up. The washing machine will propose a temperature and automatically select the maximum spin value provided for the programme you have chosen. You can change these values by operating buttons 4 and 5. Cotton daily To be used for lightly soiled cotton items in order to obtain a good washing performance in a short time. Wool / Handwash When you select this programme, you obtain a particularly delicate wash, suitable for articles of clothing whose label indicates that they must be handwashed.
5 Spin button
Press this button repeatedly to change the spin speed, if you want your laundry to be spun at a speed different from the one proposed by the washing machine. The relevant light will light up. Maximum speeds are: for cotton: 1,600, 1,400 or 1,200 rpm depending on the model; for synthetic fabrics, wool and fabrics to be handwashed: 900 rpm; for delicate fabrics: 700 rpm.
The incorrect selection is also indicated by an audible warning signal. An alarm code indicates a fault in the machine operation (see the relevant chapter on page 20).
9 Start/Pause button
This button has two functions: Start: after you have selected the desired programme and options, press this button to start the washing machine. The light above the button will stop flashing and remain lit. If you have selected a delay time by means of the Delay button, the countdown will begin and will be shown on the display. Pause: when you press this button again, the programme in progress is interrupted. The light above the button will start flashing. To restart the programme, press the button again. When you PAUSE the cycle, and it becomes possible to open the door, provided the washing machine is not in the heating phase; the level of the water is not high; the drum is not turning. Important! You must set the washing machine to Pause before you make any change in the programme in progress.
The Skip button is then used to cancel or advance the programme to the required phase. The Skip button can only operate during the selection of the programmes or when the programme is in pause. A normal wash cycle consists of the following phases, Wash - Rinses - Spin and is confirmed by the illumination of the corresponding LED,s.
Prewash Wash
Rinses Spin
To select rinses & spin, press the Skip button once, the wash LED goes out.
10 Skip/Reset button
This button performs two functions: - Clears the memory - Selects special programmes At the end of every programme the Reset button must be pressed once or repeatedly to clear the programme memory. This will be confirmed by three dashes, flashing in the display. If the previous programme is not cleared, the display will show a 0 flashing and an audible signal will sound, when you switch the machine on. Selecting a special programme: A wash programme must be selected in the normal way. (Start/Pause button not pressed)
To select spin only, press the Skip button twice. The wash & rinses LED,s go out.
To select Drain only, press the Skip button three times, the wash - rinses - spin LED,s go out. The drain LED only remains alight.
12 Programme phase indicator lights
When you select a programme, the lights relevant to the phases that form the programme light up.
11 Delay button
This button makes it possible to delay the starting of the programme selected from 30 min - 60 min - 90 min, 2 hours and then by 1 hour up to a maximum of 23 hours. The delay you have selected is shown on the display for about 3 seconds; afterwards, the duration of the programme reappears. You must select this option after you have set the programme and before you press the Start/Pause button. The time value shown on the display will decrease by one unit every hour. You can change the delay time at any moment, before you press the Start/Pause button. If you have already pressed the Start/Pause button, and you wish to cancel the delay time, proceed as follows: set the washing machine to Pause by pressing the Start/Pause button; press the Delay button until the display shows the symbole 0. press the Start/Pause button again. Important! The door will be locked throughout the delay time. If you need to open the door, you must first set the washing machine to Pause by pressing the Start/Pause button. After you have closed the door, press the Start/Pause button again.
After you have started the programme, only the light relevant to the phase that is currently being carried out will remain lit.
Before the first wash, we recommend that you run a cotton cycle at 95C, without any laundry in the machine, to remove any manufacturing residue from the drum and tub. Pour 1/2 a measure of detergent into the main wash compartment of the dispenser drawer and start the machine. WASHING 5 KG OF WHITE COTTON AT 95C Suppose you have 5 kg of laundry to wash. It is white cotton and is suitable for high temperature washing. Close the drawer gently.
4. Switch the machine on
Press the On/Off button to switch the machine on. The display will show three flashing dashes or a flashing zero. The light above the button will light up.
1. Load the laundry
Open the door. Place the laundry in the drum, one item at a time, shaking them out as much as possible. Close the door.
5. Select the desired programme/ fabric
Press the FABRICS button repeatedly, in order to select the desired programme/fabric (Cottons in this case). The relevant light will light up. The lights relevant to the phases that form the programme will light up. The display will show the duration of the selected programme, calculated on the basis of the maximum load for each type of fabric. The Start/Pause button light will start flashing. If the load of laundry to be washed is small, at the beginning of the cycle the display will still indicate the duration relevant to the maximum load. The duration value will be gradually adjusted during the cycle.
again, the washing machine will resume the programme from the point where it had been interrupted.
15. End of programme
At the end of the programme, the washing machine stops automatically, gives an audible signal, the Start/Pause button light goes off, and the display shows a blinking zero. If you had selected the Rinse Hold option, the door is locked, the Start/Pause button light goes off, the pilot light of Rinse Hold remains lit to indicate that the water must be drained. The display shows a flashing zero. To complete the cycle, press Skip Reset button once, all the leds are off, the display will show three flashing dashes, then choose one of the following options: Drain only: select any washing programme by means of the FABRIC button (3) and press repeatedly the Skip Reset button until the only led Drain on the programme progress display illuminates. Depress Start/Pause button Drain and Spin: press FABRIC button in order to select the desired programme and press the Skip Reset button until the only led Spin on the programme progress display illuminates. You can change the spin speed by means of Spin button if needed, then depress Start/Pause button. When the programme has been completed, a blinking zero appears on the display and the audible signal is given. Press the Skip Reset button repeatedly to erase the programme that has just been carried out. If you omit to do this, the next time you switch the washing machine on, the flashing zero will appear on the display and you will hear the audible signal. Note: when you switch the machine on, if you must erase the previously performed programme, it is also sufficient to press the FABRIC button and select a new programme. Press the On/Off button to switch the machine off. The relevant light will go out. Remove the laundry from the washing machine. Check whether the drum is completely empty, by rotating it with your hand. The purpose of this is to prevent any items of laundry from remaining accidentally in the drum, where they might get damaged in a subsequent wash (e.g. by shrinking) or bleed colour into another load of laundry. We advise you to close the water supply tap and disconnect the plug from the socket. Leave the door ajar in order to air the washing machine. 13
13. How to cancel a programme during its cycle
To cancel a programme that is being carried out, first pause the washing machine by pressing the Start/Pause button, then press the Skip/Reset button repeatedly, until the display shows three flashing dashes.
14. How to open the door during the cycle of a programme
You can open the door, after having set the washing machine to Pause, provided the following conditions exist: the washing machine is not in the heating phase beyond 55C; the level of the water is not high; the drum is not turning. If these requirements are met, when you pause the washing machine, the door can be opened. Should it not be possible to open the door, and should it be absolutely necessary to do so, switch the machine off by pressing the On/Off button. After approximately 3 minutes, you can open the door. Pay attention to the level and temperature of the water in the washing machine! When you close the door and press the On/Off button
Do NOT overload the machine. Weigh the laundry the first few times you use the appliance. The average weights of the most common items are listed below as a guide: 1000g = 1 kg Sheet Pillow case Tablecloth Serviette Tea towel Linen hand towel Towelling hand towel Towelling bath towel Bath robe Mans shirt Apron 700-1000 g 100-200 g 400-500 g 50-100 g 70-120 g 100-150 g 150-250 g 700-1000 g 1000-1500 g 200-300 g 150-200 g
Load the laundry loosely alternating large items with small ones. Sort the laundry according to the type of fabric, colour-fastness and how dirty it is. Avoid washing unhemmed or torn items as they may unravel. Before washing, empty all pockets of small objects which may have been left inside (coins, keys, screws etc). as these could damage the drain pump. When washing curtains, remove the hooks. Close poppers and zips and fasten loose buttons. It is essential to wash new coloured items separately when washing for the first time. When washing fabrics requiring different wash temperatures together, always select the lowest temperature.
White items should not be washed with coloured items. Very small items (handkerchiefs, ribbons, socks etc) should be washed in a washing bag or a pillow case. Use a good quality detergent suitable for automatic washing machines. Use the correct quantities of detergent. For wool, use gentle detergent only in small quantities. Bleach is very corrosive; it should be used with care and kept out of reach of children. Some stains such as fruit, wine, grass, rust etc. are difficult to remove and should be treated before washing with specific products, which can be found in most household shops. In some cases it may help to soak the stain before washing with a special presoak product or biological detergent. Only wool marked Pure New Wool - washable, preshrunk can be washed in the wool programme; other types of wool should be washed in Hand Wash programme. If you have used the machine to wash, rinse or spin only non-colour fast garments, there may be dye left in the sump. To ensure any subsequent wash is not contaminated with the dye, select and carry out a rinse and spin programme, without any garments, to ensure that any dye is removed from the sump. Once you have finished using the machine, you are advised to unplug it and turn off the water tap.
Which detergent?.
To ensure you obtain the best wash results from your appliance, it is important to use the right detergent in your everyday wash, and only detergents recommended for use in automatic machines. To maintain the appearance of your clothes and household textiles and to make them last longer you should use different types of detergent for different washes, whether for whites, colours or delicates.
And in which form?
Not only are there different types of detergent, but they are also available in different forms. Whether you chose a powder or liquid in traditional or compact form is your own personal choice.
TRADITIONAL POWDERS
Pour the powder directly into the dispenser drawer. Do not sprinkle powder onto clothes in the machine drum.
WHITES
We recommend the Ariel product range which is biological and designed to provide excellent cleaning and stain removal even at low temperatures.
TRADITIONAL LIQUIDS
Liquid can be placed in the main wash compartment of the detergent drawer marked with the symbol , start the machine immediately upon placing the detergent in the dispenser drawer. Alternatively the detergent is measured into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum.
NON BIOLOGICAL
If you prefer to use a non biological detergent, which does not contain enzymes we recommend Fairy. Fairy provides good cleaning and stain removal.
COMPACT POWDERS AND LIQUIDS
Compact detergents (or concentrates as they are also known) are available in liquid or powder form, and generally require a smaller dosage. Follow the manufacturers instructions to ensure the most economical usage. Pour the detergent directly into the dispenser drawer, or alternatively measure the detergent into the specially designed dosing device* which should be placed on top of the laundry, and at the back of the machine drum. * If you use a dosing device in a washer dryer, please ensure the dosing device/ball is removed before carrying out a drying programme.
COLOURS
For coloured items you should use a detergent which is designed to clean while maintaining the original colour. Ariel Color does not contain bleach and therefore helps to preserve colours.
DELICATE ITEMS
When washing delicates such as woollens, you should use a product which is specially designed to care for fine fabrics. Dreft Automatic is suitable for woollens and other delicates.
FABRIC CONDITIONERS
These are ideal for improving softness, and also reduce static cling on synthetics and make ironing easier. They are available in two types: For example Lenor liquid fabric softener, for use in the washing machine/washer dryer. The liquid fabric softener should be poured into the compartment marked with the symbol. Follow the manufacturers dosage instructions and never exceed the MAX level. Bounce conditioning sheets for use in a tumble dryer. We recommend the conditioning sheets are pinned (using a safety pin) to an article of laundry and placed in the tumble dryer.
LAUNDRY BLEACH
For additional stain removal you may wish to use a product such as Ace Gentle Bleach which is used in addition to your chosen detergent. Ace is suitable for all washable fabrics including silks, woollens and colours.
Wash Care Symbols
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct programme on your washing machine.
WASHING SYMBOL
WASH ACTION
Normal (Maximum) Normal (Maximum)
FABRIC
White Cotton or Linen without Special Finishes Cotton, Linen or Viscose without Special Finishes Colourfast at 60C. Nylon, Polyester/Cotton, Viscose with Special Finishes, Cotton/Acrylic Mix. Cotton, Linen or Viscose Colourfast at 40C but not 60C. Acrylics, Acetate, Triacetate, Wool mixes, Polyester/wool blends. Wool, wool mixtures, Silks Do not machine wash
Reduced (Medium) Normal (Maximum) Reduced (Medium) Much Reduced (Minimum) Hand wash only
BLEACHING Chlorine bleach may be used IRONING Hot iron Warm iron Cool iron DRY CLEANING May be dry cleaned. Other letters and/or a bar beneath the circle will indicate the required process to the dry cleaner. TUMBLE DRYING with high heat setting with low heat setting May be tumble dried Cotton, Linen, Viscose Polyester mixtures, Wool Acrylic, Nylon, Polyester
A cross through any symbol means DO NOT fabric conditioner to avoid the conditioner entering the machine prematurely. When using liquid detergent and a prewash programme, place the detergent into the correct compartment in the dispenser drawer, after the prewash has finished. 16
Important Notes
For best results, always use the dispenser drawer for dispensing detergents and liquid additives. Once the dispenser has been filled, close it by pushing it in gently. This is particularly important if you are using
Washing programmes
ZWF 1231 W - ZWF 1431 W - ZWF 1431 S - ZWF 1631 W
Type of laundry and symbols on labels
Programme/ Load temperature 5 kg
Description of programme
Consumption* Available options Spin /Rinse Hold Prewash Super Rinse Energy kWh 1.9 Water litres 47 Time h/min. 2.09
White cotton: e.g. sheets, tablecloths, household linen
Cotton daily Main wash at 60 - 95C 60- 95C 3 rinses Long spin Cottons 60 - 95C Main wash at 60 - 95C 3 rinses Long spin
Spin / Rinse Hold Prewash Intensive Extra Quick Super Rinse 40 AA Spin / Rinse Hold Prewash Intensive Extra Quick Super Rinse 40 AA (**)
Coloured cotton: e.g. shirts, blouses, towels, underwear, household linen
Cottons 60 + option 40 AA(***) - 50- 40 30C
Main wash at 60- 50 - 4030C 3 rinses Long spin
Coloured cotton: e.g. shirts, blouses, towels, underwear,
Cotton daily Main wash at 60- 50- 40 - 60-50 - 4030C 30C 3 rinses Long spin Synthetics 60 - - 30C Main wash at 60 - 50 - 40 30C 3 rinses Short spin Main wash at 40 - 30C 3 rinses Short spin
Spin /Rinse Hold Prewash Super Rinse
2.5 kg
Synthetic fabrics and blends: e.g. shirts, blouses, underwear Delicate 2.5 kg fabrics: e.g. acrylic fabrics, viscose, polyester, synthetic blends
Spin / Rinse Hold Prewash Intensive Extra Quick Super Rinse 40 AA (**) Spin (except for ZWF 1631 W) / Rinse Hold Prewash Extra Quick Super Rinse Spin / Rinse Hold
Delicates 40 - 30C
2 kg Wool/Handwash Main wash at 40 - 30C 40- 30C 3 rinses Short spin
This data is given purely as an indication: the consumption values may vary in relation to the quantity and type of laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest temperature provided for each programme. ** Only at the temperature of 40C or higher. *** The Coloured cotton programme at 60C with the option 40 AA selected is the reference programme for the data entered in the energy label, in compliance with EEC 92/75. 17
Before any maintenance or cleaning is carried out you must DISCONNECT the appliance from the electricity supply.
Descaling
The water we use normally contains lime. It is a good idea to periodically use a water softening powder in the machine. Do this separately from any laundry washing, and according to the softening powder manufacturer's instructions. This will help to prevent the formation of lime deposits.
Remove the drawer by pressing the catch downwards and by pulling it out. Flush it out under a tap, to remove any traces of accumulated powder. To aid cleaning, the top part of the additive compartment should be removed.
Cleaning the drawer recess
Having removed the drawer, use a small brush to clean the recess, ensuring that all washing powder residue is removed from the upper and lower part of the recess. Replace the drawer and run the rinse programme without any clothes in the drum.
After each wash
Leave the door open for a while. This helps to prevent mould and stagnant smells forming inside the appliance. Keeping the door open after a wash will also help to preserve the door seal.
Maintenance Wash
With the use of low temperature washes it is possible to get a build up of residues inside the drum. We recommend that a maintenance wash be performed on a regular basis. To run a maintenance wash: The drum should be empty of laundry. Select the hottest cotton wash programme. Use a normal measure of detergent, must be a powder (such as Ariel Futur).
Cleaning the pump
The pump should be inspected if the machine does not empty and/or spin the machine makes an unusual noise during draining due to objects such as safety pins, coins etc. blocking the pump. Proceed as follows: Disconnect the appliance. If necessary wait until the water has cooled down. Open the pump door.
External cleaning
Clean the exterior cabinet of the appliance with soap and water only, and then dry thoroughly.
Cleaning the dispenser drawer
The washing powder and additive dispenser drawer should be cleaned regularly.
Place a container close to the pump to collect any spillage. Pull out the emergency emptying hose, place it in the container and remove its cap.
When no more water comes out, unscrew the pump cover and remove it. Always keep a rag nearby to dry up spillage of water when removing the cover.
It is therefore a good idea to clean it from time to time. Turn off the water tap. Unscrew the water inlet hose. Clean the filter using a hard bristle brush. Tighten up the inlet hose.
Remove any objects from the pump impeller by
rotating it.
The dangers of freezing
If the machine is exposed to temperatures below 0C, certain precautions should be taken. Turn off the water tap. Unscrew the inlet hose. Place the end of the emergency emptying hose and that of the inlet hose in a bowl placed on the floor and let water drain out. Screw the water inlet hose back on and reposition the emergency emptying hose after having put the cap on again. When you intend to start the machine up again, make sure that the room temperature is above 0C.
Put the cap back on the emergency emptying hose and place the latter back in its seat.
Emergency emptying out
Screw the pump cover fully in. Close the pump door.
Warning
When the appliance is in use and depending on the programme selected there can be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely retightened so as to stop leaks and young children being able to remove it.
Cleaning the water inlet filter
If your water is very hard or contains traces of lime deposit, the water inlet filter may become clogged.
If the water is not discharged, proceed as follows to empty out the machine: pull out the plug from the power socket; close the water tap; if necessary, wait until the water has cooled down; open the pump door; place a bowl on the floor and place the end of the emergency emptying hose into the bowl. Remove its cap. The water should drain by gravity into the bowl. When the bowl is full, put the cap back on the hose. Empty the bowl. Repeat the procedure until water stops flowing out; clean the pump if necessary as previously described; replace the emergency emptying hose in its seat after having plugged it; screw the pump cover again and close the door.
The machine does not fill
The machine fills then empties immediately The machine does not empty and/or does not spin
There is water on the floor
The door will not open
The machine vibrates when spinning
The internal packing has not been removed. The machine is in contact with the wall or furniture. The machine is not level and stable (check diagonally). The washing load is badly distributed in the drum. Maybe there is very little laundry in the drum. The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 6 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin programme. The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine. Machines based on modern technology operate very economically using very little water without affecting performance. Too little detergent or unsuitable detergent has been used. An insufficient amount of detergent leaves the laundry looking grey and causes lime scale to form. Stubborn stains have not been treated prior to washing The correct wash programme/temperature has not been selected. Too much laundry has been placed in the drum. Before calling out an engineer, please ensure you have read the details under the heading Something Not Working. When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code 2. Your telephone number 3. Clear and concise details of fault 4. The model and serial number of the appliance (found on the rating plate - see picture) 5. The purchase date. Please note that a valid purchase receipt or guarantee documentation is required for inguarantee service calls.
Spinning starts late or the machine does not spin
The machine makes an unusual noise
No water is visible in the drum Unsatisfactory washing results
Service & Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:
929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk. For Customer Service in Ireland please contact us at the address below: Zanussi Electrolux - Electrolux Group (Irl) Ltd Long Mile Road Dublin 12 Republic of Ireland Tel: +353 (0)Email: service.eid@electrolux.ie To buy accessories, consumables and spare parts at our online shop please visit: http://www.zanussielectrolux.co.uk 21
Mo Pro d.. d. No. Ser. No.
Mod.. Prod. No.
P0042 BD
Ser. No.
Customer Care Department
For general enquiries concerning your Zanussi Electrolux appliance or for further information on Zanussi Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk
Customer Care Department - Zanussi Electrolux Major Appliances Addington Way Luton Bedfordshire LU4 9QQ Tel 08705 727727* * calls to this number may be recorded for training purposes.
Guarantee Conditions
Standard guarantee conditions
We, Zanussi Electrolux, undertake that if, within 12 months of the date of the purchase, this ZANUSSI ELECTROLUX appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: The appliance has been correctly installed and used only on the electricity supply stated on the rating plate. The appliance has been used for normal domestic purposes only, and in accordance with the manufacturers instructions. The appliance has not been serviced, maintained, repaired, taken apart or tampered with, by any person not authorised by us. All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Companys property. This guarantee is in addition to your statutory and other legal rights. Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. Products of Zanussi Electrolux manufacture which are NOT marketed by Zanussi Electrolux.
European guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: The guarantee starts from the date you first purchased your product. The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. The guarantee relates to you and cannot be transferred to another user. Your new home is within the European Community (EC) or European Free Trade Area. The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Senlis +33 (0) Germany Nurnberg +49 (0) 7378 Italy Pordenone +Sweden Stockholm +46 (0) UK Luton +44(0) 727 Ireland Dublin +353 (0) 22
Positioning
HEC0008
HEC0001
With a suitable spanner unscrew and remove the central rear bolt A. Slide out the relevant plastic spacer. Unscrew and remove the two large rear bolts B and the six smaller bolts C.
HEC0002
HEC0003
Remove the bracket D and tighten up the six smaller bolts C. Open the porthole and remove the polystyrene block fitted with the adhesive tape on the door seal.
Install the machine on a flat hard floor. Make sure that air circulation around the machine is not impeded by carpets, rugs etc. Check that the machine does not touch the wall or other kitchen units. Never place cardboard, wood or similar materials under the machine to compensate for any unevenness in the floor. Your new washing machine has been designed to be permanently plumbed in to your homes water supply and drainage system. However, if this is not possible, it may be connected to a suitable existing tap with the drain hose discharging into a sink. The appliance has an inlet hose, with female 3/4 BSP thread connector. If this connection is not compatible with the plumbing of the existing installation, a variety of connectors are available from good hardware stores and plumbers merchants to suit most domestic plumbing. Any alteration to your existing plumbing must be carried out by a competent person, or qualified plumber.
Installation on a Suspended Floor
Suspended wooden floors are particularly susceptible to vibration. To help prevent vibration we recommend you place a waterproof wood panel, at least 15 mm thick under the appliance, secured to at least 2 floor beams with screws. If possible install the appliance in one of the corners of the room, where the floor is more stable.
HEC0011
HEC0010
Water inlet
An inlet hose is supplied and can been found inside the machine drum. Do not use the hose from your previous machine to connect to the water supply. 1. Open the porthole and extract the inlet hose. 2. Connect the hose with the angled connection to the machine. Important! Do not place the inlet hose downwards. Angle the hose to the left or right depending on the position of your water tap.
Water drainage
This appliance is designed to be permanently plumbed into your home's drainage system using one of the following methods. 1. Into a drainage standpipe. Firstly form a hook in the end of the drain hose using the U piece supplied.
U piece supplied
HEC0006
HEC0013
When discharging into a standpipe ensure that the top of the standpipe is no more than 90cm (35.4'') and no less than 60cm (23.6'') above floor level.
Installation should comply with local water authority and building regulations requirements. The appliance must be connected to a cold water supply. A minimum water pressure of 0.05 MPa (0.5 bar) is required for safe operation of the appliance. If you cannot make the cold water connection direct from the rising mains, you may be able to operate the appliance from your cold water storage system. There should be a minimum distance of 5.02m (16.5 ft) between the appliances inlet and the bottom of the water storage tank.
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