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Zyxel P-2000WZyXEL Prestige 2000W v.2 Wireless VoIP phone

LCD display - monochrome

The call control protocol of the P-2000W is based on SIP v2 open standard, which is interoperable with major SIP-based call servers, IP-PBXs, and other standard SIP-based client devices. The P-2000W v2 is compliant with the IEEE 802.11b standard and interoperates with any existing 802.11b or 802.11g wireless AP and gateway. It may be used as a cordless handset for residential users or for business users in an office environment. The small form factor of the handset is easy to transport and allow... Read more
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Manual

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Zyxel P-2000W

 

 

Video review

zyxel prestige p 2000W wifi VOIP Phone

 

User reviews and opinions

<== Click here to post a new opinion, comment, review, etc.

Comments to date: 5. Page 1 of 1. Average Rating:
olli212 2:23am on Saturday, August 28th, 2010 
Not for use in a PBX It does not support: 1. Call Transfer 2. Call on Hold 3. Call Parking 4. Checking voicemail ZyXel WiFi Phone The phone works great from hotspots all over including internationally.
xcallstar 7:32am on Saturday, July 24th, 2010 
Sound quality is ok. Cheap plastic! Nice and compact design. The phone battery is the bigest problem.
reggler 11:20pm on Tuesday, June 15th, 2010 
As a techie toy, it is good. Flashy looking. I travel alot around the world. Sign-up the SIP IP phone service with BroadVoice.
certagemmy 8:46pm on Wednesday, May 26th, 2010 
ZyXel WiFi Phone This phone looks good and works well. It took me a while to get it on my wireless network at home. Very bad quality! Stop working after one week! Horroable ring tune! Very short battery life.
formatc 8:10am on Monday, March 15th, 2010 
As a techie toy, it is good. Flashy looking,...  Good voice quality, nice looking and has a nice network scanning feature Poor menus, software bugs I travel alot around the world. Sign-up the S...  Clear Voice calls, easy setup Very Bad Battery Life

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

P-2000W_V2

VoIP Wi-Fi Phone

Quick Start Guide

Version BV_1.0 1/2006
ZyXEL P-2000W Quick Start Guide

Please Read This First

Thank you for purchasing this ZyXEL VoIP Handset.
To start using this phone, you will need a BroadVoice account.
If you have already subscribed to BroadVoice and have received this box as a result of that order, simply follow the steps in this Quick Start Guide to get set up.
If you purchased this device from a BroadVoice retail partner, you will need to activate a new BroadVoice account before you proceed through this Quick Start Guide.
To subscribe, simply visit www.broadvoice.com with your web browser, and follow the instructions there to set up your account.

Page 2

About ZyXEL
Founded in 1989 as a modem developer, ZyXEL is now one of the world's leading broadband hardware solutions specialists. As a broadband industry leader, ZyXEL has developed state-ofthe-art Voice over IP technology, offering complete and full-featured VoIP Equipment for our customers needs. You can find more info about ZyXEL and our other products at www.us.zyxel.com
Thanks for choosing ZyXEL!

Welcome to BroadVoice

We are pleased to have you as a new subscriber! This Quick Start Guide is designed to help you install your new wireless ZyXEL handset and start making calls in no time. This guide will also show you how to use Broadvoices calling features, such as Call Forwarding, Call Waiting, and so forth. You can also change your advanced settings by logging onto the BroadVoice Account Portal online (using your account username and password you choose when you sign up).
If you need more help or assistance, you can call BroadVoice Customer Support Center at (978) 418-7300, or by dialing 611 from your phone once your BroadVoice service is set up. BroadVoice Customer Support is available 24 hours a day, 7 days a week. You can also find more information online at www.broadvoice.com

Whats in the box

The box should contain: ! ! ! ! ! ZyXEL P-2000W Wireless VoIP Handset This Quick Start Guide AC Power Supply A Lithium-Ion Battery Pack for the phone A CD with the complete Users Guide and other information

Page 3

Before You Begin
Before you can begin using Your P-2000W Phone, you will need: ! ! !
A 802.11b or 802.11g wireless router An existing High-Speed Internet connection: DSL, Cable, Satellite, etc. A computer with a web browser for BroadVoice sign-up at www.broadvoice.com
High-Speed Internet Access

Internet

Wireless Router P-2000W Phone
Web browser (For BroadVoice sign-up)

Page 4

Getting to Know Your P-2000W VoIP Wi-Fi Phone
1. LCD Screen: This screen is used to display information and navigate the phones menus. 2. Left Selector key: This key is used to select menu options from the LCD Screen. It is also a shortcut to the phones Menu system. 3. Right Selector key: This key is used to select menu options from the LCD Screen. It is also a shortcut to the phones Address Book.
4. Arrow keys: This key is used to navigate through the P-2000Ws menus using the LCD Screen 5. OK key: This key is used to select menu options from the LCD Screen 6. Call key: The green Call key is used to initiate or receive voice calls.
7. Power/ End key: The red Power/ End key is used to turn the phone On and Off. It is also used to end voice calls.

8. Alphanumeric keypad:

These keys are used to enter letter, numbers and symbols into the phone.
9. Headset Jack: Connection for optional headset (located underneath rubber cover).

10. Volume keys:

The Volume Up volume.
key increases earpiece volume, and the Volume Down

decreases earpiece

11. Power jack: Connect the phones power adapter here to charge the battery (located underneath rubber cover).

Page 5

Page 6
Ready to start talking? Follow these quick steps to get started:
1 Charge your Phone 2 Setting Up BroadVoice on your Phone 3 Connect the Phone to your Wireless Network 4 Setting Up WEP on your Phone (Optional) 5 Making and Receiving Calls

Page 7

1 Charge your Phone
! Remove the battery cover. Press down on the silver button and slide the battery cover with your other hand as shown. ! Insert battery as shown. Insert the bottom of the battery first, and push the top of the battery into the phone. ! Place the battery cover back on as shown. Then, slide the cover towards the top until it clicks into place.
To charge your phone, remove the gray rubber cover on the bottom of the phone. Plug the included power adapter into a wall outlet, and plug the other end into the phones power jack as shown below. The OK key bright red. on the phone will turn
The included battery comes fully depleted and takes 2 hours to fully charge. When fully charged, the red OK key will turn off.
You can still setup and use the phone while it is charging.
Once the phone is fully charged, the battery provides approximately 3.5 hours of talk time, and 21-22 hours of standby time. Please remember to reconnect the phone to its power adapter when not in use.

Page 8

2 Setting Up BroadVoice on your Phone
ZyXEL has partnered with BroadVoice to provide you with VoIP service, allowing you to make and receive voice calls over the Internet. ! You will need the MAC Address from the phone for your BroadVoice account, which can usually be found on the bottom of the phones box near the UPC code. The MAC address should begin with 00A0C5XXXXXX or 001349XXXXXX.

UPC Code

Otherwise, use these steps to get the MAC address off the phone directly: MAC Address
# Turn on the phone by holding down the Power/ End key Powering on can take from 30 seconds to two minutes.

for two seconds.

# After powering on, on your P-2000W, press the Left Selector key to enter the menu options.
# Select 1.Information using the Left Selector key.

Page 9

ZyXEL P-2000W Quick Start Guide # Scroll to 3.MAC Address using the Down Arrow key and press the Left Selector key.
Write down the MAC address shown on the phone. You will need this information to register with BroadVoice.

From your computer, open a web browser and type www.broadvoice.com in the address bar.
If you already have a BroadVoice account, sign in with your username and password. Once logged in, enter your phones MAC address in the Account >> My Devices menu. OR
If you dont have a BroadVoice account, click on the Sign Up link. Follow the instructions to sign up for your BroadVoice account. You will need your phones MAC address for this step.
Once you complete your sign-up, BroadVoice will automatically set up your P-2000W phone for you. No additional settings are necessary.
If you havent already powered on the phone, turn on the phone by holding down the Power/ End key for
two seconds. Powering on can take from 30 seconds to two minutes. If the phones LCD displays Registered, then proceed to Section 5, Making and Receiving Calls. Otherwise, continue to the next section.

Page 10

3 Connect the Phone to your Wireless Network
If the screen displays Net failed with an error code, the phone is not connected to your wireless network. Use these steps to get your phone connected:
From the main menu screen, press Left Selector key to enter the Menu options.
Scroll to 7.Wireless using the Down Arrow key press the Left Selector key button again.
Select 1.Site Survey with the Left Selector key
Your device will now scan for all the available wireless networks. The number next to the network names indicates the signal strength percentage. ! Find your wireless network name using the Up and Down Arrow keys. If a W appears next to the network
name, or if you know WEP encryption is required for your network, then skip to the next section, Setting up WEP on your Phone. Otherwise, continue to the next step.

Page 11

Press the Left Selector key

to choose your wireless

network. The phone will display OK and return to the Wireless Menu.
Press the Right Selector key

twice to save your

new settings. An hourglass will appear on the LCD Screen, indicating your phone is saving the new settings. Your phone will now reboot.
Once the phone reboots, it should connect to your wireless network and obtain an IP address. This can take from 30 seconds to two minutes. When finished, the LCD Screen should display Registered. Proceed to Section 5, Making and Receiving Calls.
If the screen still displays Net failed with an error code, please retry the steps in this section. Also, verify the wireless security settings on your wireless router. If WEP is required, proceed to the next section, Setting up WEP on your Phone.

After powering on, the LCD Screen may display Not Registered, indicating the phone connected to your network, but cant connect to BroadVoice through the Internet. In this case, please retry Section 2, Setting Up BroadVoice on your Phone. Otherwise, proceed to the Troubleshooting and Support sections of this guide.

Page 12

4 Setting Up WEP on your Phone (Optional)
If you use Wired Equivalency Protection (WEP) to protect wireless traffic on your network, follow these steps to connect your P-2000W to your wireless network: ! Continuing from the previous section, press the Left Selector key to choose your wireless network.
The phone will display OK and return to the Wireless Menu.
Scroll to 6.WEP Select using the Up Arrow key and press the Left Selector key.
Scroll to either [2] 64-bit or [3] 128-bit security for your WEP encryption mode. The WEP encryption mode must match that of your wireless network. Press the Left Selector key to make your selection. The phone
will display OK and return to the Wireless menu.
Scroll to 7.WEP key 1 using the Down Arrow key and press the Left Selector key use WEP key 1 by default). (most networks
You will enter the WEP key for your wireless network here. The lower center of the screen shows the keypad mode display Aa1@, with the A mode highlighted. Use the Up and Down Arrow keys to choose
between modes for uppercase letters (A), lowercase letters (a), numbers (1), or symbols (@).

Page 13

ZyXEL P-2000W Quick Start Guide ! Enter your wireless network WEP key through selecting keypad modes and the keypad. You may need multiple keypad presses to enter letters. For example, to enter a lowercase b, press the Down Arrow key to select
lowercase mode, then press the 2 key twice. You can use the Power/ End key to remove typos.
When finished entering your WEP key, press the Left Selector key display OK. to choose OK. The phone will
Now that you have entered your WEP settings, press the Right Selector key twice to save your new
settings. An hourglass will appear on the LCD Screen, indicating your phone is saving the new settings. Your phone will now reboot.

Once the phone reboots, it should connect to your wireless network and obtain an IP address. This can take from 30 seconds to two minutes. When finished, if the LCD Screen displays Registered, you can now proceed to Section 5, Making and Receiving Calls. Otherwise, see the next step.
If the screen displays Not Registered or Net failed with an error code, please retry the steps in Sections 3 and 4. Otherwise, proceed to the Troubleshooting and Support sections of this guide.

Page 14

5 Making and Receiving Calls
! To make a call, first ensure that the main menu displays Registered. Then, dial the desired number using the keypad and press the green Call key.

! ! ! !

Press the red Power/ End key

to terminate the call.

To receive a call, press the green Call key Press the red Power/ End key
to end the call. and Volume Down key on
To adjust the volume on the phone, use the Volume Up key the left side of the phone.

Page 15

Voice Messaging
To access your voice mail and greeting options, use the chart below as a quick reference.
Voice Portal To access your voice portal from your BroadVoice Line: ! Dial *86 ! Enter passcode followed by #
Voice Mail To access the voice mail menu from an outside line: ! Dial your BroadVoice telephone number ! Interrupt the greeting by dialing * ! Enter your passcode, followed by # 1: Play Message 2: Change Mailbox Busy Greeting 3: Change Mailbox No-Answer Greeting

Voice Portal Menu:

1: Access Voice Mail 3: Record Name 4: Call Forwarding 8: Change Passcode 9: Exit Voice Portal *: Previous Menu #: Repeat Menu
#: Save Message 7: Delete Message 2: Play or Repeat Message 4: Previous Message 5: Message Envelope 6: Next Message 8: Call Sender 9: Additional Options* *: Previous Menu #: Repeat Menu
1: Record Greeting 2: Play Greeting 3: Default Greeting *: Previous Menu #: Repeat Menu
For first-time users, the default passcode is 0000

Feature Access Codes

These codes provide a quick way of using your BroadVoice phone line services:

Incoming Call Access Codes
*72 Call Forwarding Always Activation: automatically redirects all incoming calls to another destination number. Dial *72, and at the prompt, enter the destination phone number followed by the pound (#) key. A recording indicates successful forwarding.
*73 Call Forwarding Always Deactivation: cancels Call Forwarding Always feature. A recording indicates successful deactivation when this code is dialed. All calls will now be answered by your handset.

Page 16

ZyXEL P-2000W Quick Start Guide *90 Call Forwarding Busy Activation: automatically redirects all incoming calls to another destination number when your phone is busy. Dial *90, and at the prompt, enter the destination phone number. A recording indicates successful forwarding.
*91 Call Forwarding Busy Deactivation: cancels Call Forwarding Busy feature. A recording indicates successful deactivation when this code is dialed. When your phone is busy, the caller will hear a busy signal.
*92 Call Forwarding No Answer Activation: automatically redirects all incoming calls to another destination number when you do not answer your phone. Dial *90, and at the prompt, enter the destination phone number. A recording indicates successful forwarding.
*93 Call Forwarding No Answer Deactivation: cancels Call Forwarding No Answer feature. A recording indicates successful deactivation when this code is dialed. Your phone will ring until you answer it, or the caller is forwarded to the voice mail system.
Outgoing Call Access Codes
*65 Calling Line ID Delivery per Call: when you have Line ID Blocking enabled, you may not be able to call parties that deny calls from blocked IDs. This code cancels the blocking of your phone number to the caller for one call only. Dial *65 followed by the number you wish to call. The called party will be able to see your phone number for this call only.
*66 Last number Dialed: redials the last number you called. Simply dial *66, and the phone does the rest.
*67 Calling Line ID Delivery Blocking per Call: for one call only, prevent your phone number from being displayed by the party you call. Dial *67 followed by the number you wish to call. The called party will receive your call but will not be able to identify your phone number for this call only.

Page 17

ZyXEL P-2000W Quick Start Guide *69 Call Return: Use this code to call the last party that called you, regardless of whether or not you answered their call. Simply dial *69, and the phone does the rest.
*74 Speed Dial 8: enables you to call your party by dialing a one-digit code. Simply dial *74 followed by the one-digit speed dial code for your party, the number you want to program to that code, and finally the pound (#) key. For example, to assign code 2 to BroadVoice Customer Support, dial *9783233300 #. A recording indicates successful programming.

To dial with your code, dial the code followed by the pound (#) key. For example, dialing 2# would speed dial BroadVoice Customer Support. (Please note this is different from dialing a Speed Dial 100 code).
*75 Speed Dial 100: enables you to call your party by dialing a two-digit code. Simply dial *75 followed by the two-digit speed dial code for your party, the number you want to program to that code, and finally the pound (#) key. For example, to assign code 10 to BroadVoice Customer Support, dial *9783233300 #. A recording indicates successful programming.
To dial with your code, dial the pound (#) key followed by the code. For example, dialing #10 would speed dial BroadVoice Customer Support. (Please note this is different from dialing a Speed Dial 8 code).
*78 Do Not Disturb (DND) Activation: automatically forwards incoming calls to your voice mail. Dial *78, and a message will indicate successful activation incoming calls automatically forward to your voice mail (the phone will not ring). If your voice mail has not been set up, the caller will instead hear a busy signal.
*79 Do Not Disturb (DND) Deactivation: deactivates the Do Not Disturb service. Simply dial *79, and a message will indicate successful activation your calls will be received as normal.
*86 Voicemail: Use this code to access your voicemail from your BroadVoice phone. Refer to the Voice Messaging section for more information.

Page 18

*99 Clear Voice Mail Message Waiting Indicator: use this code to clear any audible or visual new voice mail indicator from your phone. Dial *99, and a message will indicate successful activation the new message indicator will be cleared.

Troubleshooting

Basic Troubleshooting
Use the following questions and answers if you cannot use your P-2000W handset: !
The P-2000Ws keypad wont work The keypad may be locked. Press and hold the pound (#) key for about 2 seconds to unlock the keypad. You can lock the keypad the same way to prevent accidental calls.

The battery icon

is blinking
The batterys power is low. Please connect the P-2000W to the AC adapter.

The signal icon

The signal quality is low, or the P-2000W cannot connect to the wireless network. Move the P-2000W closer to your wireless router, or connect to another wireless signal.
There may also be radio interference from a microwave oven, 2.4 GHz cordless phone, another wireless network, etc.). Stop or avoid the source of the interference. !
No Dial Tone: Make sure your phone displays the word Registered on its LCD screen. If your phone displays Net Fail (DHCP), repeat the phones setup steps in Section 3 -Connect the Phone to your Wireless Network and section 4 - Setting Up WEP on your Phone. If your phone displays Not Registered, repeat the phones setup steps in section 2 Setting up BroadVoice on your Phone. Otherwise, reboot your equipment as described in the Rebooting your Equipment section.

Page 19

ZyXEL P-2000W Quick Start Guide ! Phone Does Not Ring: Ensure that the ring volume on the handset is turned up by using the Left Selector key to enter the phones Menu. Use the Up and Down Arrow keys to go to menu
6. Settings., then menu 3. Ringer Volume. If the phones volume is on and turned up, reboot your equipment as described in the Rebooting your Equipment section. !
Fast Busy Signal: Reboot your equipment as described in the Rebooting your Equipment section.
Net failed message If the screen displays Net failed, the phone cannot connect to your wireless network. Verify you performed the steps in Sections 3 and 4 correctly, and verify your wireless routers wireless settings.
Not Registered message If the screen displays Not Registered, the phone is connected to your network, but cant reach BroadVoice. Verify your Internet connection is up, and your that BroadVoice account settings are correct. See Section 2 for more information.

Page 20

Rebooting your Equipment
Sometimes it may be necessary to reboot your equipment after setup to get things working. Use these following steps to reboot your equipment properly:
1. Power down your computer, wireless router, P-2000W handset, and broadband modem.
2. After 30 seconds ~ 1 minute, power up your broadband modem. Wait for the modem to boot up.
3. Once your modem has booted up, power up your wireless router. Wait for the router to boot up.
4. Power on your computer. Once its booted up, use your web browser to verify that you have an Internet connection.
5. Power up your P-2000W handset and wait for it to boot up. Once its booted up, try placing a call.
6. If problems still persist, call BroadVoice Customer Support at (978) 418-7300.

Additional Settings

The phone can also be programmed through its web interface, which you can use from your computers web browser. For more information on how to set up your phones Address Book, Speed Dial, Multiple Profiles, and other advanced settings from the phone Web Interface, please refer to the P-2000Ws Users Guide in the included CD.or visit ZyXEL website http://www.us.zyxel.com/product for the latest version.

Page 21

Support
If your phone is experiencing service or account related issues, please contact BroadVoice for assistance:
Live Customer Support 24 Hours a Day x 7 Days a Week Phone: (978) 418-7300 or 611 (from your BroadVoice phone) Email: support@broadvoice.com http://www.broadvoice.com
If youre having problems with your P-2000W hardware, please contact ZyXEL Technical Support:

Communications, Inc.

Monday-Friday: 6am 8pm Pacific Weekend/ Holiday : 8am 6pm Pacific Toll Free: (800) 978-7222 Fax: (714) 632-0858 Email: support@zyxel.com http://www.us.zyxel.com/support

Thanks for choosing

BroadVoice and the BroadVoice logo 2006 BroadVoice, Inc. All rights reserved.

and ZyXEL

ZyXEL, the ZyXEL supergraphic, and the ZyXEL logo 2006 ZyXEL Communications, Inc. All rights reserved.

Page 22

doc1

Quick Start Guide
Prestige P-2000W VoIP Wi-Fi Phone

Read This First

Simple steps to make your first call
ZyXEL P-2000W Quick Start Guide

Page 2

Thanks for choosing ZyXEL
Founded in 1989 as a modem developer, ZyXEL is one of the world's leading broadband access solutions specialists. As one of the world's leading broadband access solutions vendors, ZyXEL is dedicated to ensuring that you can efficiently and safely take advantage of all that the Internet has to offer.
This Quick Start Guide will show you how to power up your Prestige P-2000W phone and connect it to your network. Once connected, the Guide will help you set up GloConnect for your phone and register it for the first time. When the phones registered, youre ready to start making voice calls using the power of the Internet.

Before You Begin

Before you can begin using Your P-2000W Phone, you will need:
A wireless connection using 802.11b or 802.11g An Internet connection A web browser for GloConnect sign-up

Internet

Prestige P-2000W Phone
Wireless Access Point Or Wireless Router Web browser (For GloConnect sign-up)

Page 3

Getting to Know Your Prestige P-2000W VoIP Wi-Fi Phone
1. LCD Screen: This screen is used to display information and navigate the phones menus.
2. Left Selector key: This key is used to select menu options from the LCD Screen. It is also a shortcut to the phones Menu system. 3. Right Selector key: This key is used to select menu options from the LCD Screen. It is also a shortcut to the phones Address Book.
4. Arrow keys: This key is used to navigate through the P-2000Ws menus using the LCD Screen 5. OK key: This key is used to select menu options from the LCD Screen
6. Call key: The green Call key is used to initiate or receive voice calls.
7. Power/ End key: The red Power/ End key is used to turn the phone On and Off. It is also used to end voice calls. 8. Alphanumeric keypad: These keys are used to enter letter, numbers and symbols into the phone. 9. Headset Jack: Connection for optional headset (located underneath rubber cover) 10. Volume keys: key increases earpiece volume, and the Volume Down The Volume Up earpiece volume.

11. Power jack:

decreases
Connect the phones power adapter here to charge the battery.

Page 4

Page 5
Ready to start talking? Follow these quick steps to get started:
1 Charge your Phone 2 Connect the Phone to your Wireless Network 3 Setting Up WEP on your Phone 4 Setting Up GloConnect on your Phone 5 Making and Receiving Calls

Page 6

1 Charge your Phone
Remove the battery cover. Press down on the silver button and slide the battery cover with your other hand as shown. Insert battery as shown. Insert the bottom of the battery first, and push the top of the battery into the phone. Place the battery cover back on as shown. Then, slide the cover towards the top until it clicks into place.
To charge your phone, remove the gray rubber cover on the bottom of the phone. Plug the included power adapter into a wall outlet, and plug the other end into the phones power jack as shown below. The OK key bright red. The included battery comes fully depleted and takes 2 hours to fully charge. When fully charged, the red OK key will turn off. on the phone will turn
Once the phone is fully charged, the battery provides approximately 3.5 hours of talk time, and 21-22 hours of standby time. Please remember to reconnect the phone to its power adapter when not in use.

Page 7

2 Connect the Phone to your Wireless Network
Turn on the phone by holding down the Power/ End key can take from 30 seconds to two minutes. for two seconds. Powering on
After powering on, the LCD Screen may display Not Registered, indicating the phone connected to your network. In this case, please skip ahead to Section 4, Setting Up GloConnect on your Phone. If the LCD Screen displays any other message, please continue through the following steps.
From the main menu screen, press Left Selector key to enter the Menu options.
Scroll to 7.Wireless using the Down Arrow key press the Left Selector key button again.
Select 1.Site Survey with the Left Selector key
Your device will now scan for all the available wireless networks. The number next to the network names indicates the signal strength percentage. Find your wireless network name using the Up and Down Arrow keys. If a W appears next to the network

name, or if you know WEP encryption is required for your network, then skip to the next section, Setting up WEP on your Phone. Otherwise, continue to the next step.

Page 8

Press the Left Selector key

to choose your wireless

network. The phone will display OK and return to the Wireless Menu.
Press the Right Selector key

twice to save your

new settings. An hourglass will appear on the LCD Screen, indicating your phone is saving the new settings. Your phone will now reboot. Once the phone reboots, it should connect to your wireless network and obtain an IP address. This can take from 30 seconds to two minutes. When finished, the LCD Screen will display Not Registered.
If the screen displays Net failed with an error code, please retry the steps in this section.
You can now skip to section 4, Setting Up GloConnect on your Phone.

Page 9

3 Setting Up WEP on your Phone
Continuing from the previous section, press the Left Selector key to choose your wireless network. The phone will display OK and return to the Wireless Menu.
Scroll to 6.WEP Select using the Up Arrow key and press the Left Selector key.
Scroll to either [2] 64-bit or [3] 128-bit security for your WEP encryption mode. The WEP encryption mode must match that of your wireless network. Press the Left Selector key to make your selection. The phone
will display OK and return to the Wireless menu.
Scroll to 7.WEP key 1 using the Down Arrow key and press the Left Selector key use WEP key 1 by default). You will enter the WEP key for your wireless network here. The lower center of the screen shows the keypad mode display Aa1@, with the A mode highlighted. Use the Up and Down Arrow keys to choose (most networks
between modes for uppercase letters (A), lowercase letters (a), numbers (1), or symbols (@).

Page 10

Enter your wireless network WEP key through selecting keypad modes and the keypad. You may need multiple keypad presses to enter letters. For example, to enter a lowercase b, press the Down Arrow key to select
lowercase mode, then press the 2 key twice. You can use the Power/ End key to remove typos.
When finished entering your WEP key, press the Left Selector key display OK. Now that you have entered your WEP settings, press the Right Selector key twice to save your new to choose OK. The phone will

settings. An hourglass will appear on the LCD Screen, indicating your phone is saving the new settings. Your phone will now reboot. Once the phone reboots, it should connect to your wireless network and obtain an IP address. This can take from 30 seconds to two minutes. When finished, if the LCD Screen displays Not Registered, you can now proceed to Section 4, Setting Up GloConnect on your Phone. Otherwise, see the next step.
If the screen displays Net failed with an error code, please retry the steps in Sections 2 and 3.

Page 11

4 Setting Up GloConnect on your Phone
ZyXEL has partnered with GloConnect to provide you with VoIP SIP Service, which youll need to connect your phone to the Internet to send and receive voice calls.
On your P-2000W, press the Left Selector key enter the menu options.
Select 1.Information using the Left Selector key
Scroll to 3.MAC Address using the Down Arrow key and press the Left Selector key. Write
down the MAC address shown on the phone. You will need this information to register with GloConnect.
From your computer, open a web browser and type http://officedepot.gloconnect.com in the address bar.
Follow the instructions to sign up for your GloConnect account. You will need your phones MAC address for this step.
Once you complete your sign-up, GloConnect will automatically set up your P-2000W phone for you. No additional settings are necessary.
Start using your P-2000W to make and receive phone calls!

Page 12

5 Making and Receiving Calls
To make a call, first ensure that the main menu displays Registered. Then, dial the desired number using the keypad and press the green Call key.
Press the red Power/ End key

to terminate the call.

To receive a call, press the green Call key

to end the call.

To adjust the volume on the phone, use the Volume Up key on the left side of the phone.

and Volume Down key

Page 13

Additional Settings

For more information on how to set up your phones Address Book, Speed Dial, Multiple Profiles, and other advanced settings, please refer to the Prestige P-2000Ws included CD.

Support

If your phone is experiencing service or account related issues, please contact GloConnect for assistance.
For further aid setting up your Prestige P-2000W phone, please contact ZyXEL Technical Support:
ZyXEL Communications Inc. North America Toll Free: +1-800-978-7222 Fax: +1-714-632-0858 Email: support@zyxel.com http://www.us.zyxel.com/support
All contents copyright 2005 ZyXEL Communications Corporation.

 

Technical specifications

Full description

The call control protocol of the P-2000W is based on SIP v2 open standard, which is interoperable with major SIP-based call servers, IP-PBXs, and other standard SIP-based client devices. The P-2000W v2 is compliant with the IEEE 802.11b standard and interoperates with any existing 802.11b or 802.11g wireless AP and gateway. It may be used as a cordless handset for residential users or for business users in an office environment. The small form factor of the handset is easy to transport and allows users to place VoIP phone calls in public 802.11-based environment. The P-2000W v2 is capable of tagging features that support a service provider's QoS (Quality of Service) planning, such as ToS (Type of Service). It allows gateways or central side equipment to identify and prioritize voice and data traffic. By supporting G.711 and G.729 voice compression technology, the P-2000W v2 effectively reduces bandwidth consumption caused by voice traffic. The P-2000W v2's travel charger design makes it easier for users to carry and use the phone in different site. The mobile phone style design also let user to have similar and better experience to use VoIP service. By configuring a remote IP address in the built-in phone book, the P-2000W v2 provides a direct IP-to-IP call feature when there is no intermediate SIP proxy server available in the network. The P-2000W v2 also establishes an 802.11 ad-hoc network (computer-to-computer network without Access Point), which allows users to use the handsets as wireless intercoms.

General
Product TypeWireless VoIP phone
Phone Features
Cordless Phone StandardIEEE 802.11b (Wi-Fi)
Max Handset Operating Distance246 ft
Max Handset Operating Distance (Outdoor)980 ft
Dialer TypeKeypad
Dialer LocationHandset
IntercomYes
Caller IDYes
Voice Mail CapabilityYes
Menu OperationYes
Volume ControlYes
Ringer ControlYes
IndicatorsVoice message waiting indicator
Lighted KeypadYes
Firmware UpgradableYes
Additional FunctionsBuilt-in clock
Additional FeaturesKey lock, vibration alert , built-in web server
IP Telephony
VoIP ProtocolsSIP v2
Voice CodecsG.711, G.729a
Quality of ServiceDifferentiated Services (DiffServ), Type of Service (ToS)
IP Address AssignmentDHCP, static, PPPoE
Security128 bit WEP, 64 bit WEP
Network ProtocolsIP, TCP, TFTP, UDP, ICMP, ARP, HTTP, DNS
Voice FeaturesComfort noise generation (CNG), voice activity detection (VAD), echo cancellation (ECN)
Network FeaturesNetwork Address Translation (NAT)
Display
TypeLCD display - monochrome
Display LocationHandset
Display Resolution112 x 64 pixels
Display InformationBattery status, signal strength, time
FeaturesBacklit
Miscellaneous
AntennaExternal
Connections1 x headset jack 1 x DC power input / mini-USB Type B
System Requirements DetailsWindows 98SE/2000/ME/XP
Compliant StandardsFCC
Battery
Battery1 x battery
Capacity1350 mAh
TechnologyRechargeable - lithium ion
Included Qty1
Dimensions & Weight (Handset)
Width1.8 in
Depth0.8 in
Height5 in
Weight3.7 oz
Universal Product Identifiers
BrandZyXEL Communications
Part Numbers91-012-017003B, P200WV2
GTIN00760559112592

 

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