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Comments to date: 2. Page 1 of 1. Average Rating:
wyadra 7:04pm on Wednesday, August 11th, 2010 
Really like Jabra GN9350 I opened the box and had this working with my Cisco IP phone in a matter of minutes with out reading the instructions. Better than I expected I use a magic jack and an AT&T 993 desk phone and this unit works seamlessly between the two. GN9350 Ohhhh GN9350 You technical wonder, Bluetooth dream in black and silver You make my head swing, ideas come up. My hands rush over keyboard.
jessopher 12:58am on Thursday, May 27th, 2010 
I use this headset with a Polycom SoundpointIP 560 deskphone, and the comfort and sound is great. The system does feel a bit cheap.

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doc0

All rights reserved. Passing on and copying of this document, use and communication of its contents not. permitted without written authorization from Alcatel.
Alcatel OmniPCX Office: TAPI TSPI V5 Conformance
Abstract : This document describes the TAPI features supported by Alcatel OmniPCX Office through the Alcatel Telephony Service Provider.
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 1/21
1. GENERALITIES....3 1.1 History....3 1.2 Introduction....3 1.3 Overview....3 1.4 General characteristics...4 1.4.1 OmniPCX and Office prerequisite...4 1.4.2 Relationship between Operating Systems, TAPI and Alcatel TSP versions.4 1.4.3 Terminals supported....5 1.4.4 TSP Technical limits....5 1.4.5 PC Operating minimal configuration...5 1.5 Reference Documents....5 1.6 Abbreviations...5 2. FUNCTION REFERENCE GUIDE....6 2.1 Basic Telephony Services Reference...7 2.2 Supplementary Telephony Services Reference..9 2.2.1 Supplementary Line Services Reference...9 2.2.2 Supplementary Phone Services Reference...12 2.3 Assisted Telephony Services Reference...14 2.4 Extended Telephony Services Reference..14 3. MESSAGE REFERENCE GUIDE...15 3.1 Line Messages....16 3.2 Phone Messages...20
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 2/21

1. Generalities

1.1 History
Edition Edition 1 Edition 3b Date 23/11/Remarks Creation of the document. Removed Office references.

1.2 Introduction

This document is a quick function and message reference for Basic Telephony services, Supplementary Telephony services, Assisted Telephony services, and Extended Telephony services for the TAPI Telephony Service Providers Interface V5 of the Alcatel OmniPCX Office.

1.3 Overview

The Alcatel OmniPCX Office: TAPI TSPI V5 Conformance is intended to help experienced programmers develop TAPI applications. Previous development experience with telecommunications or telephony applications is helpful but not necessary. The document is composed of two parts: the Function Reference Guide, which lists the functions of TAPI, and the Message Reference Guide, which lists the messages of TAPI. The table in the Function Reference Guide indicates for each function: in which 2.0 and/or 2.1 TAPI version it is supported, its dependence with a TSPI function and the name of this function, in which OmniPCX Office version and in which TSP version the function is implemented. The table indicates in the Message Reference Guide for each message: in which 2.0 and/or 2.1 TAPI version it is supported, its dependence with a TSPI message, in which OmniPCX Office version and in which TSP version the message is implemented.
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 3/21
1.4 General characteristics
1.4.1 OmniPCX and Office prerequisite The minimal versions, which support the TSPI feature, are: (1) OmniPCX R1
1.4.2 Relationship between Operating Systems, TAPI and Alcatel TSP versions

Operating system

Windows 98 5.0x Windows 98 Second Edition 5.0x Windows Millenium 5.0x Windows NT 4 with Service 5.0x Pack 4* or later Windows 2000** 3.0 5.0x (professional) (*) Service Pack 5 is needed with Microsoft Tapi server. (**) Under Windows 2000 the TSP still negotiate a TSPI 2.1 version, so there is no description of TAPI 3.0 new functions.
TAPI version 2.1 2.1 2.1 2.0 / 2.1

Alcatel TSP version

Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 4/21
1.4.3 Terminals supported

Alcatel TSP version 5.0x

Supported Terminals Wireless sets and Alcatel Reflexes sets (*) Analog sets, Virtual sets
(*) Alcatel reflexes: Advanced, Premium, Easy, First. Alcatel reflexes with wire link, DECT link and IP link.
1.4.4 TSP Technical limits The Alcatel TSP can manage at most 20 simultaneous calls per set.

1.4.5 PC Operating minimal configuration PC Intel Pentium, or higher 32 MB RAM 2MB free disk space

1.5 Reference Documents

[1] [2] [3] [4] Microsoft TAPI 2.0 Programmers Reference Microsoft TSPI 2.0 Programmers Reference Microsoft TAPI 2.1 Programmers Reference Microsoft TSPI 2.1 Programmers Reference

1.6 Abbreviations

SPI TAPI TSP TSPI Service Providers Interface Telephony Application Programmers Interface Telephony Service Provider Telephony Service Providers Interface
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 5/21
2. Function Reference Guide
The following table indicates for each TAPI function : in which 2.0 / 2.1 TAPI version it is supported, if the TAPI function depends on a TSPI function, in this case we give the name of this TSPI function : The Supported in column indicates in which Alcatel TSP version the TSPI function has been implemented (a + after a version number indicates that the function is also supported in the next versions) and in which Office / OmniPCX version it is supported : an asterisk (*) means that the TSPI function doesnt depend on a Office / OmniPCX function, and an (&) indicates that the TSPI function is implemented in the both Office and OmniPCX versions. The grey shaded functions are not supported.
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 6/21
2.1 Basic Telephony Services Reference
Function Names Supported in TAPI Version 2.0 TAPI Initialization and Shutdown LineInitialize 2.1 TSPI_lineNegotiateTSPIVersion TSPI_providerEnumdevices TSPI_providerInit TSPI_phoneNegotiateTSPIVersion TSPI_lineNegotiateTSPIVersion TSPI_providerEnumdevices TSPI_providerInit TSPI_phoneNegotiateTSPIVersion TSPI_providerShutdown TSPI dependant
TSPI associated functions
Supported in Office / OmniPCX (&) TSP 5.0+

Remarks

LineInitializeEx

(&)

LineShutdown Line Version Negotiation LineNegotiateAPIVersion Line Status and capabilities LineGetDevCaps
5.0+ The negotiated API version must be lower or equal to running TAPI version.

TSPI_lineGetDevCaps

DwMediaModes manage the LINEMEDIAMODE_DATAMODEM capability through the value of a registry key. The LINEMEDIAMODE_INTERACTIVEVOICE capability is always managed.
LineGetDevConfig LineGetLineDevStatus LineSetLineDevStatus LineSetDevConfig LineSetStatusMessages LineGetStatusMessages LineGetID LineGetIcon LineConfigDialog
TSPI_lineGetDevConfig TSPI_lineGetLineDevStatus TSPI_lineSetLineDevStatus TSPI_lineSetDevConfig TSPI_lineSetStatusMessages TSPI_lineGetID TSPI_lineGetIcon TUISPI_lineConfigDialog

(*) (*) (*)

5.0+ 5.0+ 5.0+
LineConfigDialogEdit Addresses LineGetAddressCaps LineGetAddressID LineGetAddressStatus Opening and Closing Line Devices
TUISPI_lineConfigDialogEdit TSPI_lineGetAddressCaps TSPI_lineGetAddressID TSPI_lineGetAddressStatus (*) (*) (*) 5.0+ 5.0+ 5.0+
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 7/21

LineOpen

LineClose Address Formats LineTranslateAddress LineSetCurrentLocation LineSetTollList LineGetTranslateCaps Call States and Events LineGetCallInfo LineGetCallStatus LineSetAppSpecific Request Recipient Services LineRegisterRequestRecipient LineGetRequest Making Calls LineMakeCall
TSPI_lineOpen TSPI_lineGetNumAddressIDs TSPI_lineSetDefaultMediaDetectio n TSPI_lineClose
DwMediaModes must be equal to LINEMEDIAMODE_INTERACTIVEVOICE
TSPI_ LineSetCurrentLocation
TSPI_lineGetCallInfo TSPI_lineGetCallStatus TSPI_lineSetAppSpecific

TSPI_lineMakeCall

LineDial Answering Inbound Calls LineAnswer Toll Saver Support LineSetNumRings LineGetNumRings Call Privilege Control LineSetCallPrivilege Call Drop Functions LineDrop LineDeallocateCall Call Handle Manipulation LineHandoff LineGetNewCalls LineGetConfRelatedCalls Location and Country Information LineTranslateDialog LineGetCountry

TSPI_lineDial TSPI_lineAnswer

(&) (&)

5.0+ 5.0+
DwCountryCode not used. LINECALLPARAMS.dwBearerMode must be set to LINEBEARERMODE_VOICE. LINECALLPARAMS.dwMediaMode must be set to LINEMEDIAMODE_INTERACTIVEVOICE. The LINEMEDIAMODE_DATAMODEM is also managed. DwCountryCode not used.
TSPI_lineDrop TSPI_lineCloseCall

(&) (*)

LpsUserUserInfo not used
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 8/21
2.2 Supplementary Telephony Services Reference
2.2.1 Supplementary Line Services Reference
Supported in TAPI Version 2.0 Bearer Mode and Rate LineSetCallParams Media Monitoring LineMonitorMedia Digit Monitoring and Gathering LineMonitorDigits LineGatherDigits Tone Monitoring LineMonitorTones Media Control LineSetMediaControl LineSetMediaMode 2.1 TSPI_lineSetCallParams TSPI_lineMonitorMedia TSPI_lineMonitorDigits TSPI_lineGatherDigits TSPI_lineMonitorTones TSPI_lineSetMediaControl TSPI_lineSetMediaMode TSPI dependant
Supported in Office / OmniPCX TSP

Function Names

DwMediaModes must be set to LINEMEDIAMODE_INTERACTIVEVOICE. The LINEMEDIAMODE_DATAMODEM is also managed.
Generating Inband Digits and Tones LineGenerateDigits LineGenerateTone Call Accept and Redirect LineAccept LineRedirect Call Reject LineDrop Call Hold LineHold LineUnhold Making Calls LineSecureCall
TSPI_lineGenerateDigits TSPI_lineGenerateTone TSPI_lineAccept TSPI_lineRedirect TSPI_lineDrop TSPI_lineHold TSPI_lineUnhold TSPI_lineSecureCall
DwDigitMode supported: LINEDIGITMODE_DTMF Cancel digits generation is not supported.

PhoneShutdown Phone Version Negotiation PhoneNegotiateAPIVersion Opening and Closing Phone Devices PhoneOpen PhoneClose Phone Status and Capabilities PhoneGetDevCaps PhoneGetID PhoneGetIcon PhoneConfigDialog Hookswitch Devices PhoneSetHookSwitch PhoneGetHookSwitch PhoneSetVolume PhoneGetVolume PhoneSetGain PhoneGetGain Display PhoneSetDisplay PhoneGetDisplay Ring PhoneSetRing PhoneGetRing Buttons PhoneSetButtonInfo PhoneGetButtonInfo
TSPI_phoneNegotiateTSPIVersion TSPI_providerEnumdecivces TSPI_providerInit TSPI_lineNegotiateTSPIVersion TSPI_phoneNegotiateTSPIVersion TSPI_providerEnumdevices TSPI_providerInit TSPI_lineNegotiateTSPIVersion TSPI_providerShutdown
(*) (&) (*) (*) (&)

TSPI_phoneOpen TSPI_phoneClose TSPI_phoneGetDevCaps TSPI_phoneGetID TSPI_phoneGetIcon TUISPI_phoneConfigDialog TSPI_phoneSetHookSwitch TSPI_phoneGetHookSwitch TSPI_phoneSetVolume TSPI_phoneGetVolume TSPI_phoneSetGain TSPI_phoneGetGain TSPI_phoneSetDisplay TSPI_phoneGetDisplay TSPI_phoneSetRing TSPI_phoneGetRing TSPI_phoneSetButtonInfo TSPI_phoneGetButtonInfo
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 12/21
Lamps PhoneSetLamp PhoneGetLamp Data Areas PhoneSetData PhoneGetData Status PhoneSetStatusMessages PhoneGetStatusMessages PhoneGetStatus Other PhoneGetMessage
TSPI_phoneSetLamp TSPI_phoneGetLamp TSPI_phoneSetData TSPI_phoneGetData TSPI_phoneSetStatusMessages TSPI_phoneGetStatus
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 13/21
2.3 Assisted Telephony Services Reference
Supported in TAPI Version 2.0 2.1

TSPI dependant

TapiRequestMakeCall TapiRequestMediaCall TapiRequestDrop TapiGetLocationInfo
2.4 Extended Telephony Services Reference
Supported in TAPI Version 2.0 2.1 TSPI dependant
Extended Telephony Functions for Line Devices LineNegotiateExtVersion LineDevSpecific LineDevSpecificFeature Extended Telephony Functions for Phone Devices PhoneDevSpecific PhoneNegotiateExtVersion

TSPI_lineNegotiateExtVersion TSPI_lineDevSpecific TSPI_lineDevSpecificFeature
TSPI_phoneDevSpecific TSPI_phoneNegotiateExtVersion
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 14/21
3. Message Reference Guide
The following table indicates for each TAPI event in which 2.0 /2.1 TAPI version it is supported, and if it is dependent to a TSPI event. If the TAPI event depends on a TSPI event the Supported in column indicates in which Alcatel TSP version it has been implemented (a + after a version number indicates that the function is also supported in the next versions) and in which Office /OmniPCX version it is supported : an asterisk (*) means that the TSPI function doesnt depend on a Office /OmniPCX function, and an (&) indicates that the TSPI function is implemented in the both Office and OmniPCX versions. The grey shaded events are not supported.
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 15/21

3.1 Line Messages

Supported in TAPI Version 2.0 LINE_ADDRESSSTATE LINEADDRESSSTATE_OTHER LINEADDRESSSTATE_DEVSPECIFIC LINEADDRESSSTATE_INUSEZERO LINEADDRESSSTATE_INUSEONE LINEADDRESSSTATE_INUSEMANY LINEADDRESSSTATE_NUMCALLS LINEADDRESSSTATE_FORWARD LINEADDRESSSTATE_TERMINALS LINEADDRESSSTATE_CAPSCHANGE LINE_CALLINFO LINECALLINFOSTATE_OTHER LINECALLINFOSTATE_DEVSPECIFIC LINECALLINFOSTATE_BEARERMODE LINECALLINFOSTATE_RATE LINECALLINFOSTATE_MEDIAMODE LINECALLINFOSTATE_APPSPECIFIC LINECALLINFOSTATE_CALLID LINECALLINFOSTATE_RELATEDCALLID LINECALLINFOSTATE_ORIGIN LINECALLINFOSTATE_REASON LINECALLINFOSTATE_COMPLETIONID LINECALLINFOSTATE_NUMOWNERINCR LINECALLINFOSTATE_NUMOWNERDECR LINECALLINFOSTATE_NUMMONITORS LINECALLINFOSTATE_TRUNK LINECALLINFOSTATE_CALLERID LINECALLINFOSTATE_CALLEDID LINECALLINFOSTATE_CONNECTEDID LINECALLINFOSTATE_REDIRECTIONID LINECALLINFOSTATE_REDIRECTINGID LINECALLINFOSTATE_DISPLAY LINECALLINFOSTATE_USERUSERINFO LINECALLINFOSTATE_HIGHLEVELCOMP LINECALLINFOSTATE_LOWLEVELCOMP LINECALLINFOSTATE_CHARGINGINFO LINECALLINFOSTATE_TERMINAL 2.1

Event Name

(*) (&)

(*) (*)

(&) (&) (&)
(&) (&) (&) (&) (&)

5.0+ 5.0+ 5.0+ 5.0+ 5.0+

Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 16/21
LINECALLINFOSTATE_DIALPARAMS LINECALLINFOSTATE_MONITORMODES LINECALLINFOSTATE_TREATMENT LINECALLINFOSTATE_QOS LINECALLINFOSTATE_CALLDATA LINE_CALLSTATE LINECALLSTATE_IDLE LINECALLSTATE_OFFERING LINEOFFERINGMODE_ACTIVE LINEOFFERINGMODE_INACTIVE LINECALLSTATE_ACCEPTED LINECALLSTATE_DIALTONE LINEDIALTONEMODE_NORMAL LINEDIALTONEMODE_SPECIAL LINEDIALTONEMODE_INTERNAL LINEDIALTONEMODE_EXTERNAL LINEDIALTONEMODE_UNKNOWN LINECALLSTATE_DIALING LINECALLSTATE_RINGBACK LINECALLSTATE_BUSY LINEBUSYMODE_STATION LINEBUSYMODE_TRUNK LINEBUSYMODE_UNKNOWN LINEBUSYMODE_UNAVAIL LINECALLSTATE_SPECIALINFO LINESPECIALINFO_NOCIRCUIT LINESPECIALINFO_CUSTIRREG LINESPECIALINFO_REORDER LINESPECIALINFO_UNKNOWN LINESPECIALINFO_UNAVAIL LINECALLSTATE_CONNECTED LINECONNECTEDMODE_ACTIVE LINECONNECTEDMODE_INACTIVE LINECALLSTATE_PROCEEDING LINECALLSTATE_ONHOLD LINECALLSTATE_CONFERENCED LINECALLSTATE_ONHOLDPENDCONF LINECALLSTATE_ONHOLDPENDTRANSFER LINECALLSTATE_DISCONNECTED LINEDISCONNECTMODE_NORMAL LINEDISCONNECTMODE_UNKNOWN LINEDISCONNECTMODE_REJECT LINEDISCONNECTMODE_PICKUP LINEDISCONNECTMODE_FORWARDED LINEDISCONNECTMODE_BUSY LINEDISCONNECTMODE_NOANSWER LINEDISCONNECTMODE_BADADDRESS LINEDISCONNECTMODE_UNREACHABLE LINEDISCONNECTMODE_CONGESTION LINEDISCONNECTMODE_INCOMPATIBLE LINEDISCONNECTMODE_UNAVAIL LINEDISCONNECTMODE_NODIALTONE LINEDISCONNECTMODE_NUMBERCHANGED

(&) (*) (&)

(&) (&) (&) (&) (&) (&) (&) (&) (&) (&) (&) (&) (&)
5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 17/21
LINEDISCONNECTMODE_OUTOFORDER LINEDISCONNECTMODE_TEMPFAILURE LINEDISCONNECTMODE_QOSUNAVAIL LINEDISCONNECTMODE_BLOCKED LINEDISCONNECTMODE_DONOTDISTURB LINEDISCONNECTMODE_CANCELLED LINECALLSTATE_UNKNOWN LINECALLPRIVILEGE_NONE LINECALLPRIVILEGE_MONITOR LINECALLPRIVILEGE_OWNER LINE_CLOSE LINE_DEVSPECIFIC LINE_DEVSPECIFICFEATURE LINE_GATHERDIGITS LINEGATHERTERM_BUFFERFULL LINEGATHERTERM_TERMDIGIT LINEGATHERTERM_FIRSTTIMEOUT LINEGATHERTERM_INTERTIMEOUT LINEGATHERTERM_CANCEL LINE_GENERATE LINEGENERATETERM_DONE LINEGENERATETERM_CANCEL LINE_LINEDEVSTATE LINEDEVSTATE_OTHER LINEDEVSTATE_RINGING LINEDEVSTATE_CONNECTED LINEDEVSTATE_DISCONNECTED LINEDEVSTATE_MSGWAITON LINEDEVSTATE_MSGWAITOFF LINEDEVSTATE_INSERVICE LINEDEVSTATE_OUTOFSERVICE LINEDEVSTATE_MAINTENANCE LINEDEVSTATE_OPEN LINEDEVSTATE_CLOSE LINEDEVSTATE_NUMCALLS LINEDEVSTATE_NUMCOMPLETIONS LINEDEVSTATE_TERMINALS LINEDEVSTATE_ROAMMODE LINEDEVSTATE_BATTERY LINEDEVSTATE_SIGNAL LINEDEVSTATE_DEVSPECIFIC LINEDEVSTATE_REINIT LINEDEVSTATE_LOCK LINEDEVSTATE_CAPSCHANGE LINEDEVSTATE_CONFIGCHANGE LINEDEVSTATE_TRANSLATECHANGE LINEDEVSTATE_COMPLCANCEL LINEDEVSTATE_REMOVED LINE_MONITORDIGITS LINEDIGITMODE_PULSE LINEDIGITMODE_DTMF LINEDIGITMODE_DTMFEND

(&) (&) 5.0+ 5.0+
(&) (&) (&) (&) (&) (&)
5.0+ 5.0+ 5.0+ 5.0+ 5.0+ 5.0+

Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 18/21
LINE_MONITORMEDIA LINEMEDIAMODE_UNKNOWN LINEMEDIAMODE_INTERACTIVEVOICE LINEMEDIAMODE_AUTOMATEDVOICE LINEMEDIAMODE_DATAMODEM LINEMEDIAMODE_G3FAX LINEMEDIAMODE_TDD LINEMEDIAMODE_G4FAX LINEMEDIAMODE_DIGITALDATA LINEMEDIAMODE_TELETEX LINEMEDIAMODE_VIDEOTEX LINEMEDIAMODE_TELEX LINEMEDIAMODE_MIXED LINEMEDIAMODE_ADSI LINEMEDIAMODE_VOICEVIEW LINE_MONITORTONE LINE_REPLY LINE_REQUEST LINEREQUESTMODE_MAKECALL LINEREQUESTMODE_MEDIACALL LINEREQUESTMODE_DROP LINE_CREATE LINE_REMOVE LINE_AGENTSPECIFIC LINE_AGENTSTATUS LINE_APPNEWCALL LINE_PROXYREQUEST

5+ 5+ 5+
Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 19/21

3.2 Phone Messages

Supported in TAPI Version 2.0 PHONE_BUTTON PHONEBUTTONMODE_DUMMY PHONEBUTTONMODE_CALL PHONEBUTTONMODE_FEATURE PHONEBUTTONMODE_KEYPAD PHONEBUTTONMODE_LOCAL PHONEBUTTONMODE_DISPLAY PHONEBUTTONSTATE_UP PHONEBUTTONSTATE_DOWN PHONEBUTTONSTATE_UNKNOWN PHONEBUTTONSTATE_UNAVAIL PHONE_CLOSE PHONE_DEVSPECIFIC PHONE_REPLY PHONE_STATE PHONESTATE_OTHER PHONESTATE_CONNECTED PHONESTATE_DISCONNECTED PHONESTATE_CAPSCHANGE PHONESTATE_OWNER PHONESTATE_MONITORS PHONESTATE_DISPLAY PHONESTATE_LAMP PHONESTATE_RINGMODE PHONESTATE_RINGVOLUME PHONESTATE_HANDSETHOOKSWITCH PHONEHOOKSWITCHMODE_ONHOOK PHONEHOOKSWITCHMODE_MIC PHONEHOOKSWITCHMODE_SPEAKER PHONEHOOKSWITCHMODE_MICSPEAKER PHONEHOOKSWITCHMODE_UNKNOWN PHONESTATE_HANDSETVOLUME PHONESTATE_HANDSETGAIN PHONESTATE_SPEAKERHOOKSWITCH PHONEHOOKSWITCHMODE_ONHOOK PHONEHOOKSWITCHMODE_MIC PHONEHOOKSWITCHMODE_SPEAKER 2.1

Supported in Office / OmniPCX (&) SPI 5.0+
(&) (&) (&) (&) (&)

Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 20/21
PHONEHOOKSWITCHMODE_MICSPEAKER PHONEHOOKSWITCHMODE_UNKNOWN PHONESTATE_SPEAKERVOLUME PHONESTATE_SPEAKERGAIN PHONESTATE_HEADSETHOOKSWITCH PHONEHOOKSWITCHMODE_ONHOOK PHONEHOOKSWITCHMODE_MIC PHONEHOOKSWITCHMODE_SPEAKER PHONEHOOKSWITCHMODE_MICSPEAKER PHONEHOOKSWITCHMODE_UNKNOWN PHONESTATE_HEADSETVOLUME PHONESTATE_HEADSETGAIN PHONESTATE_SUSPEND PHONESTATE_RESUME PHONESTATE_DEVSPECIFIC PHONESTATE_REINIT PHONESTATE_REMOVED PHONE_CREATE PHONE_REMOVE

END OF DOCUMENT

Alcatel OmniPCX Office : TAPI TSPI V5 Conformance 3AC DTASA 21/21

doc1

ALCATEL OMNIPCX OFFICE

REF: 3EH21017BSAA Ed. 02

GENERAL INDEX

Section

INSTALLATION MANUAL

Copyright ALCATEL. 2000. All rights reserved. Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice.

Alcatel OmniPCX Office

ALCATEL OMNIPCX OFFICE GENERAL INDEX

General Index

Symbols
'Please Wait' message Presentation of boards. File 4 p. 4 Please wait message Connection. File 6 p. 16 CPU boards. File 6 p. 5
Alarm Connection. CPU boards. Presentation of boards. Alcatel Reflexes terminals Connecting. Powering on. UAI board. Analog terminals Connecting. Doorphone. MIX X/Y/Z boards. Replacing. SLI board. SLI-X boards. Software key. File 6 p. 17 File 6 p. 5 File 4 p. 4 File 6 p. 11 File 6 p. 22 File 6 p. 6 File 6 p. 11 File 6 p. 20 File 4 p. 8 File 15 p. 1 File 6 p. 6 File 4 p. 8 File 5 p. 3
Background music Connection. CPU boards. Software key. Base stations. Batteries Characteristics. Maintenance. Recommendations. Replacing. File 6 p. 17 File 6 p. 5 File 5 p. 4 File 8 p. 2 File 16 p. 1 File 16 p. 1 File 3 p. 1 File 6 p. 21

Ed. 02

Ref. 3EH 21017 BSAA
Battery maintenance. File 16 p. 1
Cables. Configuration Fast IP Reflexes. Network. PC. Web browser. Connecting Auxiliary equipment. CPU boards. Lan. Terminals. Connection Boards. DECT base stations. e-Reflexes. mains. UPS. CPU-CPUe Boards Changing. File 6 p. 7 File 9 p. 1 File 10 p. 1 File 13 p. 1 File 10 p. 1 File 6 p. 16 File 6 p. 8 File 6 p. 15 File 6 p. 11 File 4 p. 4 File 8 p. 1 File 9 p. 1 File 6 p. 22 File 6 p. 21 File 16 p. 3
DECT base station ARI number. DECT Base Stations Installation. DECT base stations Positioning. DNS. Doorphone Connection. CPU boards. Presentation of boards. File 12 p. 6 File 8 p. 1 File 8 p. 3 File 14 p. 5 File 6 p. 19 File 6 p. 5 File 4 p. 4
Easy View. EasyPlus View. Expert View. Extension module Adding. Presentation of boards. Extension unit Transfer. Extension units File 13 p. 1 File 13 p. 1 File 13 p. 1 File 15 p. 6 File 4 p. 4 File 15 p. 2
Adding. File 7 p. 3 External loudspeaker Connection. File 6 p. 18 CPU boards. File 6 p. 5
General bell Presentation of boards. File 4 p. 4 General call ringer CPU boards. File 6 p. 5 General ringer Connection. File 6 p. 18
Hard disk Maintenance. File 16 p. 4 Hardware Reception. File 4 p. 1 Vibrations. File 6 p. 3
Installation synopsis. Interfaces Classification. Internet Access. Boards. Client PCs. Connection test. Software key. Subscription. File 4 p. 3 File 3 p. 2 File 14 p. 1 File 4 p. 7 File 10 p. 1 File 14 p. 7 File 5 p. 3 File 14 p. 2
LAN Internet. LAN boards. LEDs. Software key. LEDs Function. Loudspeaker Presentation of boards. File 14 p. 1 File 4 p. 10 File 4 p. 6, 7 File 5 p. 3 File 4 p. 6, 7 File 4 p. 4
Microswitches. Module Racks. Multi Reflexes DECT base stations. Use. music player Presentation of boards. File 4 p. 6, 7 File 4 p. 2, 12 File 15 p. 3 File 15 p. 3 File 4 p. 4
PM5 Fast IP Reflexes. Features. Installation. loading software key. Saving. Software key. Startup. File 9 p. 2 File 13 p. 4 File 13 p. 4 File 16 p. 3 File 15 p. 4 File 5 p. 2 File 13 p. 1
Recommendations Conformity. DECT. Directives. Earthing. Environmental protection. Environments. General. Site. Reflexes terminals Adding. Advanced terminals. Display. Fastening First and Easy terminals. First and Easy terminals. Installation. Installing Premium and Advanced terminals. Moving. Premium and Advanced terminals. Presentation of boards. Profile. Replacing. Soft keys. Software key. File 3 p. 1 File 8 p. 3 File 3 p. 2 File 6 p. 22 File 8 p. 4 File 6 p. 3 File 3 p. 1 File 6 p. 3 File 15 p. 4 File 12 p. 1 File 12 p. 1 File 7 p. 5 File 11 p. 2 File 7 p. 1 File 7 p. 1 File 15 p. 2 File 11 p. 1, 2 File 4 p. 4 File 11 p. 1 File 15 p. 1 File 12 p. 1 File 5 p. 3
UAI-X boards. File 4 p. 8
Software key Changing. Hardware reception. Services controlled. Wizard. Software keys Definition. File 5 p. 2 File 4 p. 1 File 5 p. 3 File 13 p. 6 File 5 p. 1

ATA-X boards

This board allows for connection to the analog public network (2 or 4 TLs).

ANALOG TRUNK ACCESS

LAN X8, LAN X16 boards
These boards allow for the creation of a local area network (LAN) by connecting client PCs, IP-Phone, external LAN switches and servers.

ETHERNET LANSWITCH

7 UP-LINK

LANX 8

LANX 16
Each RJ45 connector (category 5) incorporates 2 green LEDs: Left LED = link and activity status: off: link disconnected on: link connected - flashing: link active Right LED = full duplex/collision: off: Half Duplex on: Full Duplex - flashing: collision
EQUIPPING THE CPU BOARDS WITH DAUGHTER/SDRAM BOARDS
The following table describes the different possibilities for fitting daughter boards on the various CPU boards. DAUGHTER BOARDS SDRAM32 SDRAM64 SDRAM128 CPU / CPUe CPU Yes No No CPUe No Yes Yes, on CPUe model e-XS only Yes Yes on CPUe model e-XS Yes Yes Yes No No Yes CoCPU / CoCPU@ CoCPU Yes No No CoCPU@ No No Yes
XMEM VoIP HSL1 HSL2 AFU WAN SLANX4 HARD DISK
Yes No Yes Yes Yes No No Yes
No Yes No No No No Yes No
No No No No No Yes Yes Yes
Example of fitting daughter boards on a CPUe

SDRAM module

2,5 hard disk on metal support (O ption)

VoIP or XMEM

AFU (O ption) HSL1 (O ption)

FITTING THE BASIC MODULE

SLOT 1

SLOT CPU

BOARD CPU, CPUe MIX x/y/z UAI4, UAI8, UAI16 SLI4, SLI8 SLI16 PRA-T2, PRA-T1, DASS2, DLT2 ATA2, ATA4 BRA2, BRA4, BRA8 CoCPU, CoCPU@ LANX8, LANX16 Empty slot blanking cover Yes +: recommended slot
SLOT 1 No Yes + Yes + Yes + No Yes Yes Yes Yes Yes Yes
SLOT 2 No Yes Yes Yes No Yes + Yes + Yes + Yes + Yes + Yes
CPU SLOT Obligatory No No No No No No No No No No

SLOT1 SLOT3

SLOT 2 SLOT 4

SLOT CPU SLOT 5

BOARD CPU, CPUe MIX x/y/z UAI4, UAI8, UAI16 SLI4, SLI8, SLI16 PRA-T2, PRA-T1, DASS2, DLT2 ATA2, ATA4
SLOT 1-3: No Yes + Yes + Yes + Yes Yes
SLOT 2-4 No Yes Yes Yes Yes + Yes +
SLOT 5 No Yes Yes Yes Yes Yes
CPU SLOT Obligatory No No No No No
BRA2, BRA4, BRA8 CoCPU, CoCPU@ LANX8, LANX16 Empty slot blanking cover Yes +: recommended slot

Yes Yes Yes Yes

Yes + Yes Yes Yes

Yes Yes + Yes + Yes

No No No No

SLOT 1 SLOT 3

the top part of the system, thus restricting the extraction of hot air. In the case where multi-cases are installed, choose horizontal alignment of the cases. If the cases are placed one on top of the other, leave at least 10 cm between them. Make sure that the connecting cables of the Alcatel OmniPCX Office case or any other item of equipment, or the struts of the receiving structure (19" rack for example) do not obstruct the air flow through the case. Have a 230 V or 110 V (depending on country) - 50Hz (2P+E) mains power outlet installed no more than one metre from the case if it is not installed in a rack (otherwise the cutout incorporated into the rack is used). The room must have suitable lighting.

OUTPUT CONNECTORS

All outputs are made via RJ45 female connectors.
Front panel RJ45 female connector

CPU / CPUe boards

RJ45 pin LAN AUDIO-OUT CONFIG MODULE1 MODULE2 AUDIO-IN DOORPHONE 1 TX+ Audio Out A CTS TX+ TX+ 2 TXAudio Out B DSR TXTX3 RX+ Alarm A RX RX+ RX+ Audio Ctrl A DoorPh DoorPh B1 A1 CenRg A CenRg B 6 RXAlarm B TX RXRXAudio Ctrl B DoorPh DoorPh A2 B2 Ground DTR +12 V RTS 7 8

Ground Ground

Audio In Audio In A B
LAN: Ethernet 10/100 Base T (MDI-II/straight wiring), for interconnection with CoCPU or LAN. AUDIO-OUT: Interfaces: External loudspeaker, alarm, general call ringer; 12V output AUDIO-IN: Interfaces: "please wait" message, background music. DOORPHONE: Interfaces: doorphone. CONFIG : RS232 for PM5. MODULE1: HSL link for interconnection with extension cabinet 1. MODULE2: HSL link for interconnection with extension cabinet 2.

CoCPU / CoCPU boards,

RJ45 pin LAN/WAN Up-link Unit 1 to TX+ TX+ RX+ 2 TXTXRX3 RX+ RX+ TX+ 6 RXRXTX7 8
LAN: Ethernet 10/100 Base T (MDI-II/straight wiring). WAN: Ethernet 10/100 Base T (MDI-II/straight wiring); connection of an ADSL modem (available from version R1.1) UNIT1, UNIT2, UNIT3: ports of integrated LAN Switch (MDI-X/crossed wiring). UPLINK: up-link of integrated LAN Switch (MDI-II/straight wiring).

SLI board

RJ45 pin 1 to to 16: connection of Z analog terminals. ZA 5 ZB 8

UAI board

RJ45pin 1 to 4 LL7 8
1 to 16: connection of Alcatel Reflexes terminals or Alcatel 4070 IO/EO DECT base sets.

BRA board

RJ45 pin 1 to to 8: connection of T0 basic access. 3 TX+ 4 RX+ 5 RX6 TX7 8

PRA board

RJ45 pin NETW II PBX X 1 RX+ TX+ 2 RXTXTX+ RX+ 5 TXRX8
NETW II: connection with public network (TNL). PBX X: use in a private network with crossed TX and RX pairs.

RTS RD CTS TD 9 1

If the system does not accept RTS/ CTS signals, strap 7-8.
Abbreviations used: - TD: Transmitting data - RTS: Flow check output
RD: Receiving data CTS: Flow check input

Adding an extension unit

Turn the terminal and unit upside down. Connect the unit to the terminal. Mount the unit on the terminal using the metal clamp and the four screws supplied in the kit.
T other extension o unit if necessary
Line cable (to terminal wall socket)

Metal flange

REFLEXES FIRST AND EASY TERMINALS
Turn the terminal upside down. Plug in the line cable (connector ) and route it as shown in the figure.
Installing the receiver cord Turn the terminal upside down. Plug in the receiver cord (connector ) and route it through the channel provided.
Preparing the terminal Turn the terminal upside down. Unscrew A and remove the metal plate. Reinstall this plate in the bottom groove and secure with screw B. Extract the receiver hanging lug by turning the screw C through one half turn.
Line cable (to wall socket)

C screw

Metal plate Receiver cord

Channel

Mounting the terminal Drill two holes complying with the dimensions indicated below. Position the mounting screws as shown below. Mount the terminal.
T op H2 Adjustment of attaching screws 143 mm H1 = 6 mm H2 = 6 mm - 1 turn of screw

H1 Bottom

Metal plate
In the case of Reflexes First and Easy terminals, the optional module is external to the terminal. The module can stand on a table or be wall-mounted. The installation procedure in this case simply involves making the connection between the terminal, the module and the wall socket. Wall-mounting the optional module Drill two holes (spacing = 105 mm, diameter = 6 mm). Position the mounting screws. Mount the module.

105 mm

T Reflexes terminal (3 m max.) o
INSTALLING DECT BASE STATIONS

File 8

This sheet describes the rules to be applied for an installation comprising three or four DECT base stations. With larger installations, a prior study using coverage tools must be performed. The base stations are then installed in accordance with the results of this study.

CONNECTION

The 4070 IO base station is designed for internal installation in the building, while the 4070 EO base station is designed for external installation. A base station can be connected to 1 or 2 UA links (UAI boards) and allows for 3 or 6 simultaneous communications with DECT/GAP terminals. Whether three or six communication channels are required depends on the number of cordless terminals and the amount of DECT traffic to be managed. In the case of connection by two cables: use two adjacent interfaces of a UAI board use the even interface for the master link and the other interface for the slave link.
The two cables must be of the same length. The first interface of the system UAI16 board must not be used, as the operator terminal uses these points.

1 : L1 UAI-: L: L1 UAI-: L2

Screw terminal block

NUMBER OF BASE STATIONS REQUIRED
Radio signals are affected by various propagation phenomena: attenuation, reflection and diffraction. These phenomena are related to the environment of the Alcatel 4070 IO/EO base station and affect the system's radio performance. The effects can be favorable or detrimental to wave propagation. If we consider, for example, a building with a metal structure. In such a building, radio wave reflection will be considerable and system performance will be adversely affected. In addition, the range of the Alcatel 4070 IO/EO base station will be strongly dependent on the degree of attenuation of the radio waves as they pass through numerous partitions. The table below shows the overall area coverage (cell) values for an Alcatel 4070 IO/EO base station operating under normal environmental and topological conditions: Indoors Coverage radius Area covered ~ 50 m ~ 7.000 m2 Outdoors ~ 400 m ~ m2
NUMBER OF USERS PER BASE STATION
Type of base station connection Number of DECT users 3 channels 6 channels 4 12
POSITIONING OF DECT BASE STATIONS
Certain environmental and infrastructure considerations should be taken into account when siting Alcatel 4070 IO/EO base stations: Positioning recommendations As far as possible from walls Do not mount the station directly on a metal structure Do not install in false ceilings or technical rooms Install as far as possible from industrial machinery or electrical cabinets Install the base stations in open spaces (as far from buildings as possible) Place the base stations above obstacles (trees, cars, etc.) Possible solutions Suspend the Alcatel 4070 IO/EO in a clear area Move the Alcatel 4070 IO/EO to another area Install the Alcatel 4070 IO/EO in favorable areas (corridors) Install the Alcatel 4070 IO/EO in favorable areas

INDOOR COVERAGE

Install on pylons, for example On the top of buildings or on pylons, for example

OUTDOOR COVERAGE

ENVIRONMENTAL PROTECTION
For outdoor installations, protection must be provided against lightning strikes, and this will depend on the positioning of the Alcatel 4070 IO/EO base station.
Conditions requiring protection against lightning strikes
The Alcatel 4070 IO/EO base station must be protected against lightning strikes when it: - is situated less than 1.5 m from a wall and more than 2 m below the antenna, - uses an outdoor overhead line connection between the base station and the system.
INSTALLATION RECOMMENDATIONS

Normal topology

Building structures can have three basic shapes: ROUND coverage zones RECTANGULAR coverage zones ROUND coverage zones

Press # to save; the terminal displays two screens in succession: Modification Saved and IPPhone will reset before resetting itself.
The Fast IP Reflexes terminal will perform six registration phases at startup: Phase 1: IP initialization Phase 2: Downloading of the configuration file Phase 3: Downloading of the binary file Phase 4: Flashing of the binary Phase 5: Downloading of the startup file Phase 6: Establishing of IP signaling
At the end of phase 6, the terminal is initialized and appears in the list of PM5 terminals. The use of Fast IP Reflexes terminals requires a degree of system configuration by PM5, specifically: - number of VoIP subscriber channels - activation / deactivation of the DHCP server (dynamic allocation or manual entry of IP addresses) Consult the Voice over IP section of the product technical documentation for further details.

INSTALLING CLIENT PCS

INSTALLING CLIENT PCs

File 10

To access the Internet from a client terminal, the network configuration and Internet explorer configuration have to be modified. The client PC must be equipped with a web browser(Netscape Navigator or Internet Explorer version 4 or later).

CONFIGURING THE NETWORK

Enter the IP address of the CoCPU@ board as the default gateway. Consult the documentation of the operating system used on the client terminal for further details. Exemple : Configuring a Windows 98 station
Right-click the Network Neighborhood icon in the Windows desktop. Select the Properties option in the context menu. The Network window is displayed. Double click on the TCP/IP topic. A new window appears: TCP/IP properties. Click the Gateway tab. Enter the IP address of the CoCPU@ board in the New Gateway topic. Click Add, then OK. Restart the computer for the modification to take effect.
CONFIGURING THE WEB BROWSER
For a simple Internet access, configure the web browser to send requests directly without passing via a proxy server. For further details, consult the relevant web browser documentation. Exemple : Configuring Internet Explorer Version 5.0.
Select the Internet Options. topic in the Tools menu. Click the Connections tab. Click the LAN Parameters button in the Internet Options window. Configure the Local Area Network (LAN) Settings window as indicated below, and confirm by

clicking OK.

DEFAULT CONFIGURATION
REFLEXES TERMINAL PROFILES

File 11

The first Reflexes terminal (extension 100) is the Operator station. This Reflexes Advanced terminal is included in all active operator station (Attendant) groups and the standby Attendant group. The second terminal is a Secretary terminal and the third is a Manager terminal. Only Reflexes Advanced or Premium terminals support the Manager/Secretary facility.
The meanings of the symbols are explained below Redial Conference Automatic call-back Transfer Message Diversion Directory Next screen Call pickup Cancellation of 2ndcall-back
Reflexes First terminal profile
A Reflexes First terminal operates in single-line mode.
Reflexes Easy terminal profile
A Reflexes Easy terminal cannot be used as an Operator (Attendant), Manager or Secretary terminal.
Reflexes Premium terminal profile

Key system mode

Operator Terminal

Manager Terminal

Secretary T erminal

Normal T erminal

Trunk 1

Trunk 2

Trunk 1 Trunk 3 Trunk 4

Trunk 2 Managr ScrMgr

Trunk 1 Trunk 3 Trunk 5

Trunk 2 Trunk 4 Trunk 6

Trunk 3

AttDiv

Secrtr

ScrMgr

Trunk 3 Trunk 4

Trunk 4

PABX mode Differences in relation to key system mode: The first two line keys are replaced by CalExt keys (outside line obtained by dialing 0). The other line keys are replaced by unassigned keys. You can program these for an internal extension (terminal) or an external number (preceded by the outside line prefix).
Line key programming procedure:

Clear OK

The terminal returns to inactive

Key to be programmed

Erase previous key assignment if necessary

Confirm

Reflexes Advanced terminal profile

Trunk 11 Trunk 12

Manager T erminal
Trunk 11 Trunk 1 Trunk 3 Trunk 5 Trunk 2 Trunk 4 Trunk 13 Trunk 15 Trunk 12

Trunk 13

Trunk 14

Trunk 15

Secrtr ScrMgr

Trunk 5

Trunk 6

Normal/Restr

2 - INSTALLATION TYPICAL

This mode enables manual on-line programming by choosing between Business and Hotel and automatic on-line programming using.crp files. Nota : The Business/Hotel choice is only proposed once. To obtain the choice again, you have to perform a cold reset.
Initial Installation Wizard (Business)
Default numbering plans Installation number. Operation mode Channels and trunk groups DECT ARI Creation of DECT terminals Pulse metering Date and time List of subscribers Misc. subscribers Collective speed dial numbers Attendant groups Hunting groups Broadcast groups Pickup groups Screening
Initial Installation Wizard (Hotel)
In addition to the Business possibilities, this Wizard configures the room extension numbers.

Installation Wizard

This Wizard uses.crp files created in Data Collection and Tools -> Wizard for Data Collection Follow the instructions; at the end, if the settings are accepted, the data are transmitted to the system, which then reboots.

3 - MODIFICATION TYPICAL

The 5 icons in this mode (Subscribers, Groups, System, Collective Speed Dialing and External Access) call up Wizards for the straightforward modification or configuration of a range of parameters, as detailed below. The data are registered in the system by clicking OK.

Subscribers

List of subscribers: public network number, name, barring level, accessible trunk groups. Call distribution in normal and restricted mode. EasyPlus View: detailed parameters for each subscriber: keys, languages, authorized operation, personal code, diversions, dynamic routing, personal directory, etc.

Groups

Attendant groups Composition: entry of the members of each group. Assigning a welcome message to each group.
Hunting groups Name and type (parallel, cyclic or sequential). Composition: entry of the members of each group. Assigning a welcome message to each group.
Broadcast groups Name of each group. Composition: entry of the members of each group.
Call pickup groups Composition: entry of the members of each group.

Collective Speed Dialing

For each entry: name and number of called party.

System

Default numbering plans Choice between national numbering plans or star numbering plans with 2, 3 or 4 digits. EasyPlus View: Normal mode public network numbering plan. EasyPlus View: Restricted mode public network numbering plan. EasyPlus View: Features in conversation. EasyPlus View: Internal numbering plan.
Installation numbers International code. Intercity code. Installation number. EasyPlus View: Callback prefix. EasyPlus View: Personalized caller's number. EasyPlus View: Private installation number.

ISDN connection: On demand: this option is selected to make a connection according to user connection demands. The connection with the service provider is established on demand and automatically terminated when there is no more traffic over the ISDN link. Permanent: this option is selected in order to have a permanent connection with the service provider. Consequently, the call to the service provider is permanent. Callback: this option is selected when using VPN. Consequently, it is not recommended for Internet access use only.
4. Click on Next to display the Internet configuration screen. 5. Enter the following parameters: IP address: public IP address assigned to OmniPCX Office. Dynamic: this option is selected if an IP address is assigned to each connection by the service provider. Fixed: this option is selected if a fixed IP address is assigned to OmniPCX Office. This address is then provided with the service provider's subscription. The fixed IP address is needed to install other functions, but is not necessary for a simple Internet access.
Domain Name Server: Dynamic: this option is checked if the DNS resolution is set automatically when connection is established. Fixed: enter the IP address of the service provider's primary DNS server if the option is selected.
6. Click on Next to access the Summaryscreen. 7. Click on Apply to accept these parameters and enable the profile. Click on Back to return to the previous screens and modify the desired parameters. This stage is used to verify the connection properties. A connection test is possible, and can be done by clicking on Test the connection after accepting the configuration. The test runs all the steps involved in connecting to a service provider, and indicates the causes of any problems and the corresponding solutions in the event of failure.
Configuration of a DSL modem connection
1. Enter the following parameters in the IAP configurationscreen.
Login: connection account given by the service provider. Password: password given by the service provider. -
Confirm Password : enter password again. This confirmation step is used to verify that the password entered is correct.
2. Click on Next to display the Access configuration screen. 3. Choose the type of connection Over Ethernet Protocol (PPPoE) option Choose on Demand if your access is not permanent. Click on Next to display the Internet configuration screen. Enter the following parameters: Allocation of IP address: two choices are possible: if the IAP gives an IP address, enter it in the fixedfield Otherwise select the dynamic option.
Primary DNS server: two choices are possible: Check the Dynamic option if the resolution of the DNS is automatic during connection. Enter the IP address of the access provider's primary DNS. It is recommended that recognition of the IAP's DNS is left at automatic.

Temporary replacement

The replacement terminal keeps the basic functions (customization is not transferred). The data that are not transferred are saved by the Alcatel OmniPCX Office until a terminal of the same type as the initial terminal is connected.
Y our terminal is unserviceable

Unplug Plug in

Y our terminal is repaired

Defective terminal

Replacement terminal

Repaired terminal

Permanent replacement
A maximum amount of data is transferred from the initial terminal to the replacement terminal. Nontransferred data are erased.
"T erminal replacement" code + password Defective terminal Replacement terminal
Data conserved following the temporary or permanent replacement of a terminal
Service categories (supervised systems). Barring criteria. Metering data. Messages and list of recent calls. Subscribers receiving MTR, diversion and/or monitoring. Subscribers included in a group and/or a manager/secretary relation. Appointment reminder. Terminal locked or unlocked. Callbacks received. Active diversions. Last number dialed.
Data kept during permanent replacement of a terminal
Replacing Reflexes terminals Irrespective of the initial and the replacement type of Reflexes terminal, the function and resource keys are not conserved. Directory numbers may be conserved, depending on the volume of the directories for the terminals concerned (for example, if a Reflexes Advanced terminal is replaced by a Reflexes Premium terminal, only the first 10 numbers are conserved). Extension units are always transferred, providing the unit concerned is supported by the replacement terminal.

MOVING A TERMINAL

If you move to another office, you can move your terminal from one socket to another and conserve its configuration (fully or partially). Before moving the terminal: You must change your password, and it must differ from the default password. It is recommended that you lock the terminal.
Moving a terminal to an unused socket

Unplug

Plug in "T erminal movement" code + Dir. P1 + password (not default password)

Movement

ADDING TERMINALS
When adding terminals, the limitations on the number of terminals and the possibilities provided by the system software key must be taken into account.

Plug in

The terminal is recognized immediately when plugged into socket.
USING THE 4099 MULTI-REFLEXES HUB
The Multi Reflexes 4099 allows for the connection of 3 Alcatel Reflexes terminals using just one UA link with the system; this option makes it easy to add further Reflexes terminals to the system.

UA/ Reflexes 1

When the system is functioning with only one fan (Rack 2 or Rack 3) or none (Rack 1) in working order, only the T0/T2 external digital accesses and the first two interfaces of the Alcatel Reflexes terminals remain operational.
REPLACING THE CPU/CPUe BOARD
The software key must be adjusted after a CPU/CPUe board has been replaced. 1. The new CPU board does not have a software key: You know the new software key corresponding to the new CPU: start the system with the new CPU: the system works with the default settings. load the new key via PM5or via MMC station. execute a cold reset: the system works with the settings offered by the new key. restore the configuration (not the old key).
If you do not know the new software key corresponding to the new CPU, use the old key while waiting to enter the new one (30 day delay). The procedure is the same as the previous one.
2. The new CPU board has a software key corresponding to the serial number: The new key offers the desired level of service: start the system with the new CPU: the system works with the desired level of service restore the configuration (not the old key).
The new key does not offer the desired level of service: modify the key.
3. The new CPU board has a software key that does not correspond to the serial number: you are then in situation 1, but the system starts with the level of service offered by the CPU's key with temporary validity
MAINTENANCE OF THE HARD DISK
Please follow the recommendations below: any improper treatment of the hard disk (handling, transport, storage) may result in a reduction of its service life and may also cause malfunctions of your system.

Handling

Wear a device (strap, heels, etc.) to protect yourself against electrostatic discharges. Avoid knocking the hard drive. Do not touch the connector. Handle the disk by holding it by the edges.

Storage:

every hard disk must be stored in an anti-static bag. Avoid all contact between hard disks. Do not place them one on top of the other (even when packed).

Transport

A hard disk cannot be transported unless packed in an electrostatic bag. Avoid all contact between hard disks. When transporting hard disks, use standard packaging for this purpose.

GLOSSARY

File 17
AFU "Auxiliary Function Unit". Daughter board of the CPU/CPUe board supporting ancillary functions such as general bell, doorphone, audio In, audio Out, etc. ARI "Access Right Identifier". System identification number (DECT function). ARS "Automatic Route Selection". A logic direction is a set of trunks used for a call with the following facilities: seeking out the optimal path for a call, using the least-cost operator or network; overflow management: enables a PBX to find a new route to make an outgoing call when there are no resources available in the initial trunk. ATA "Analog Trunk Access". Board for connecting analog network lines (switched network).
BACKGROUND MUSIC Device (e.g. radio tuner) that can broadcast music over the loudspeakers of idle terminals; broadcasting is stopped automatically if there is an incoming call to the terminal or if the user makes a call. BRA "Basic Rate Access". Board allowing for the connection of T0 digital basic accesses; each access supports a data rate of 144 kbps, structured in 2 B-channels at 64 kbps for voice and data transmission, and 1 D-channel at 16 kbps for signaling.
CPU "Central Processing Unit". Term designating the processor or microprocessor. The central processing unit executes computer program instructions. CTI "Computer-Telephone Integration". Interaction mechanism between 2 sections, namely a data processing section (computer) and a telecommunications section (PABX), independently of the physical layout of the 2 sections.
DASS2 "Digital Access Signaling Specification number 2"
DDI "Direct Dialing In". Direct external call number for the system terminals (depending on the configuration with the public network operator). DECT "Digital Enhanced Cordless Telecommunication". European cordless telephony standard. DECT terminal: cordless terminal that complies with this standard. DHCP "Dynamic Host Configuration Protocol". Protocol that manages IP address allocation dynamically so that addresses can be reassigned when no longer being used by LAN hosts. DISA "Direct Inward Station Access". Services (analog DISA and Transit DISA) enabling outside callers to dial a specific number giving direct access to the system. DNS "Domain Name Server". System used on the Internet for converting domain names or machine names into IP addresses. A domain name, unlike an IP address, is an easily memorized Internet address.

TCP/IP "Transmission Control Protocol/Internet Protocol". Standard protocol used on the Internet. TERMINAL GROUPS Series of terminals grouped under the same directory number. A call to the number is routed to one of the free terminal lines. TFTP "Trivial File Transfer Protocol". The simplest network application allowing file transfer. TL "Analog trunk line" connecting the system to the public switched network.
UAI "Universal Alcatel Interface". Board used for the connection of Alcatel Reflexes terminals or DECT 4070 IO/EO base stations.
VMU Voice Mail Unit. The integrated voice server provides a voice mailbox for each user as well as a general voice mailbox and features such as Personal Assistant, Automatic Attendant and Audiotex. VoIP "Voice over IP". Term designating voice transmission over a data network using the Internet protocol. VPN "Virtual Private Network". Private data network that uses the public telecommunications infrastructure (e.g. the Internet) while maintaining confidentiality by means of tunneling protocols and security procedures.
WAN "Wide Area Network". A geographically dispersed telecommunications network. The term WAN is used in contrast to LAN.
XMEM "EXpansion Memory". Daughter board of the CPU board that extends the memory capacity and allows a hard disk to be connected.

 

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