ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab. 4 Try different settings for Screen resolution and Color quality. Windows Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Display icon, and then click the Settings tab. 3 Try different settings for Colors and Screen area. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED O N See the setup diagram supplied with the speakers. A D J U S T T H E S P E A K E R C O N T R O L S If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. V E R I F Y T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the START HERE sheet for your computer and the setup diagram supplied with the speakers. BE SURE THAT HEADPHONES ARE NOT CONNECTED TO THE FRONTP A N E L H E A D P H O N E J A C K Sound from the speakers is automatically disabled when headphones are connected to the computers front-panel headphone jack. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L In Windows XP click the , speaker icon in the lower-right corner of your screen. In Windows 2000, doubleclick the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
R U N T H E S P E A K E R D I A G N O S T I C S Some speaker systems have selfcontained diagnostics. See the speaker documentation for diagnostics instructions. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R See page 47. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
If you cannot print to a parallel port printer
V E R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S Ensure that the printer cable is connected as described on page 18. E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N See the documentation supplied with the printer.
HINT: If you need technical assistance for your printer, call the printers manufacturer (see the documentation that came with the printer for the correct phone number). Dell does not cover the printers warranty.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port). Windows Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon. 2 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port). TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R E I N S T A L L T H E P R I N T E R D R I V E R See page 20. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
If you cannot print to a USB printer
V E R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S Ensure that the printer cable is connected as described on page 20. E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N See the documentation supplied with the printer.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB. Windows Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon. 2 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB. TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. R E I N S T A L L T H E P R I N T E R D R I V E R See page 20. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
C H E C K T H E P O W E R C A B L E C O N N E C T I O N If your scanner has a power cable, ensure that the power cable is firmly connected to a working electrical power source and that the scanner is turned on. C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N Ensure that the scanner cable is firmly connected to the computer and to the scanner. U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked if it has a locking tab or button.
HINT: If you need technical assistance for your scanner, call the scanners manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanners warranty.

IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE C O M P U T E R, R E C O N N E C T T H E M O U S E C A B L E 1 Press <Ctrl><Esc> to display the Start menu. 2 In Windows XP type u, and then type u again. In Windows 2000, press the , keyboard arrow keys to highlight Shut Down, and then press <Enter>. 3 After the computer turns off, reconnect the mouse cable as shown on the START HERE sheet for your computer. 4 Start the computer.
I F Y O U C O N N E C T E D T H E M O U S E A F T E R T U R N I N G O N T H E C O M P U T E R, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE C A B L E If the mouse is connected after the power is turned on, the mouse will appear to be nonfunctional. To make the mouse function properly: 1 While your computer is on, remove the power cable from the back of the computer. 2 Connect the mouse to the computer. 3 Reconnect the power cable. 4 Turn on your computer. Pressing the power button does not clear the computers settings and does not restore mouse functionality. CHECK THE MOUSE SETTINGS Windows XP 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. Try adjusting the settings. Windows Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Mouse icon. Try adjusting the settings. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
R E C O N N E C T T H E K E Y B O A R D C A B L E Shut down the computer (see page 22), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 50.
E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E In Windows XP , Click the Start button, and then click My Computer. In Windows 2000, doubleclick the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R F L O P P Y D I S K Insert another floppy disk to eliminate the possibility that the original floppy disk is defective. C A N N O T S A V E F I L E S T O A F L O P P Y D I S K Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

back of floppy disk

write-protected

not writeprotected

E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet.
C O N T A C T Y O U R I N T E R N E T S E R V I C E P R O V I D E R Contact your Internet service provider for assistance.
G O T O T H E D E L L S U P P O R T W E B S I T E Go to http://support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 82 for a description of the hardware and software support provided by Dell. E - M A I L D E L L Go to http://support.dell.com, and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy" on page 82 for a description of the hardware and software support provided by Dell. C A L L D E L L If you cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance (see page 84). See "Dell Technical Support Policy" on page 82 for a description of the hardware and software support provided by Dell.
NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.
Dell installed the following drivers on your computer: Intel Chip Set Update Utility Driver Installs the Microsoft Windows operating system device installation files (.inf) that tell the operating system how certain chip set components should be configured for proper operation. ADI AC-97 Audio Codec Driver Enables the optional built-in sound controller to produce sound.
Yamaha Wavetable Driver Enables the optional built-in sound controller to produce sound. Intel Ultra ATA Storage Driver Improves your computer's performance by transferring certain functions from the microprocessor during data transfers from storage devices. Other Drivers Control the devices such as the modem and network cards that might be installed in your computer. For information on other drivers on computers running Windows XP click the Start , button, click Help and Support, click User and system guides, and then click Device guides. Click the appropriate guide from the list. For information on other drivers on computers running Windows 2000, click the Start button, point to Programs> User's Guides, and click the appropriate guide from the list. From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive. If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.

Sometimes you can fix a device problem by reinstalling its driver:
When the ResourceCD Installation program starts, follow the prompts on the screen. When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer. When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. At the Welcome Dell System Owner screen, click Next. A message appears that says the ResourceCD is detecting hardware in your computer. The drivers that are used by your computer are automatically displayed in the My DriversThe ResourceCD has identified these components in your system window.
Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
To view other contents on the ResourceCD:
Verify that your computer is selected in the System Model list. Verify that your operating system is selected in the Operating System list. Select the type of device in the Device Type list.
NOTICE: The ResourceCD contains drivers for devices that are not part of your computer. Only reinstall the specific drivers for hardware included in your computer. Otherwise, your computer might not work correctly.
HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product.
Select a topic in the Topic list. If you select Drivers in the Topic list and a particular driver is not listed, then that driver is not required by your operating system.
The Windows XP Device Driver Rollback can replace a device driver with the previously installed version if you install a new device driver that causes system instability. If you cannot reinstall your previous driver with the Driver Rollback process, then use System Restore (see page 52) to attempt to return your operating system to its previous operating state before the new device driver installation:
Click the Start button, and then right-click My Computer. Click Properties. Click the Hardware tab, and then click Device Manager. In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. Click the Drivers tab. Click Roll Back Driver.
Windows XP and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

To check for conflicts on a computer running Windows XP:
Click the Start button, and then click Control Panel. Click Performance and Maintenance, and then click System. Click the Hardware tab, and then click the Device Manager button. In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices.
Double-click the malfunctioning device type in the Device Manager list. Double-click the icon for the specific device in the expanded list. The Properties window appears.
Resolve any IRQ conflicts. If there is an IRQ conflict, the Device status area in the Properties window reports what cards or devices are sharing the device's IRQ.
You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
To check for conflicts on a computer running Windows 2000:
Click the Start button, point to Settings, and click Control Panel. In the Control Panel, double-click System. Click the Hardware tab. Click Device Manager. Click View, and then click Resources by connection. Double-click Interrupt request (IRQ) to view the IRQ assignments. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific devices. Double-click the malfunctioning device type in the Device Manager list. Double-click the icon for the specific device in the expanded list. The Properties window appears.

If you have a modem installed, the Modem Dialing Information screen appears. Enter the requested information, and then click Next.
Enter the date, time, and time zone in the Date and Time Settings window, and then click Next. If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, you will not see this option. Windows XP begins to install its components and configure the computer. The computer automatically restarts.
When the Welcome to Microsoft screen appears, click the green arrow icon at the bottom of the screen to continue. Follow the on-screen directions to finish. Remove the CD from the drive. Reinstall the appropriate drivers (see page 47). Reinstall your virus protection software.
NOTICE: The Operating System CD provides options for reinstalling your Windows 2000 operating system. The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive. Therefore, Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative. NOTICE: To prevent conflicts with Windows 2000, you must disable any virus protection software installed on your computer before you reinstall Windows 2000. 1
Turn off the computer (see page 22), and then turn the computer on again. When the blue Dell logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again.
Use the arrow keys to select the CD-ROM option, and then press <Enter>.
When the Windows 2000 Setup screen appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press <Enter>. Read the information in the License Agreement screen, and then press <F8> to continue. When the Windows 2000 Professional Setup screen appears, use the arrow keys to select the Windows 2000 partition option that you want. To continue, press the key specified in the partition option that you chose. When the Windows 2000 Professional Setup screen reappears, use the arrow keys to select the type of file system that you want Windows 2000 to use, and then press <Enter>. Press <Enter> again to restart your computer. Click Next when the Welcome to the Windows 2000 Setup Wizard screen appears. When the Regional Settings screen appears, select the settings for your locale, and then click Next. Enter your name and organization in the Personalize Your Software screen, and then click Next. Type the Windows product key in the fields provided, and then click Next. The product key is the bar code number found on the Microsoft Windows label, which is located behind the front-panel connector door as shown on the START HERE sheet for your computer.

3.5-inch floppy drive

system board heat sink and blower assembly

card cage power supply

System Board
floppy drive connector (DSKT) battery socket (BATTERY) page 81 configuration jumper (PSWD) page 80 main power connector (POWER) microprocessor fan connector (FAN) CD drive connector (IDE2) standby power light (AUX_PWR) front panel switch connector (FRONTPANEL) hard drive connector (IDE1) memory module connectors (DIMM A, DIMM B) page 69 AGP slot connector (AGP)
microprocessor connector (CPU)
PCI card connector (PCI2) page 65
power connector (12VPOWER) CD audio connector (CD IN)* front panel audio cable connector (FRONTAUDIO) telephony voice modem connector (MODEM)* back of computer
On computers with the optional telephony modem
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
The computers card connectors allow you to install different types of devices such as modems and network adapters.
Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. Remove the computer stand, if attached (see page 16). Open the computer cover (see page 61). Remove the card cage.
Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the card cage once it is removed from the computer.
Gently pull on the handle and lift the card cage up and away from the computer.

card cage

Press the lever on the retention arm and raise the retention arm.
lever retention arm filler bracket card

edge connector

card connector

riser board card cage

If you are installing a new card, remove the filler bracket to create an empty card-slot opening. If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 10
Insert the card into the card connector. If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the riser board.

Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your computer or device, refer to the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information. Additional regulatory information regarding your computer can be found in the Tell Me How help file. To access the Tell Me How help file, see page 28.
Most Dell computers are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer, examine all FCC registration labels located on the bottom or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire computer is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your computer is considered to be a Class B digital device. Once you have determined your computers FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.

Class A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Class B

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help.

During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dells facility. To request warranty service, you must contact Dells Customer Technical Support within the warranty period. See "Contacting Dell" on page 84 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect.
Limited Warranty Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an exchange basis and subject to Dells Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement. You must report each instance of hardware failure to Dells Customer Technical Support in advance to obtain Dells concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in the continental U.S., where applicable. Shipments to other locations will be made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you. The warranty term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dells Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate backup and other procedures.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

"Total Satisfaction" Return Policy (U.S. and Canada Only)
If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy. To return products, you must contact Dell Customer Service to receive a Credit Return Authorization Number. See "Contacting Dell" on page 84 to find the appropriate contact information for obtaining customer assistance. To expedite the processing of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either applications software or an operating system that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment. This "Total Satisfaction" Return Policy does not apply to Dell Software & Peripherals products, which may be returned under Dell Software & Peripherals's then-current return policy. In addition, reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper claims are made will, at Dells option, be repaired or replaced at Dells expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dells repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end users sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever. This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller. Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/ Dell Commercial do Brasil Ltda (CNPJ No. 822/0001-40) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11 Piso Col. Lomas Altas 11950 Mxico, D.F. 11950 Mxico, D.F.

audio. See sound

opening cover, 61 specifications, 74 turning off, 22 conflicts resolving software and hardware incompatibilities, 50 contact numbers, 84 cover closing, 71 opening, 61 crashes, 43
error messages start-up, 29 Windows, 42
battery disposal, 81 replacing, 81 BIOS, 78
FCC notices, 98, 100 Files and Settings Transfer Wizard, 21 finding solutions, 26 fixing problems drive, 39 e-mail, 46 general program, 43 Internet connection, 45 modem, 36 mouse, 37 network, 42 power, 28 printer, 33 scanner, 35 sound and speakers, 32 start-up error messages, 29 video and monitor, 30 Windows error messages, 42 floppy drive fixing problems, 39 front door, 60