--------------- MAKE COPIES FOR YOUR RECORDS ---------------
Canon PIXMA iP100 Printer and ANY PC/Laptop $50 Mail-In Rebate at Lenovo or Lenovo.com
How the offer works: 1. 2. 3. 4. 5. 6. 7. Purchase a new Canon PIXMA iP100 Printer and ANY PC/Laptop from Lenovo or Lenovo.com between January 1, 2009 and March 31, 2009. (Both purchase must appear on the same receipt) Completely fill out all of the information requested on this claim form. Cut out the original Proof of Purchase 12-digit UPC bar code iP100 (013803067316) from the Canon Printer box (see sample below). Attach a legible copy of your sales receipt showing the Canon PIXMA iP100 Printer and purchased together with the PC/Laptop with the date of purchase and the purchase prices. Circle the qualifying purchases on the receipt. Make copies of all required documentation for your records. Mail the completed rebate claim form, the original Proof of Purchase 12-digit UPC bar code from the Canon printer box, and a legible copy of your Lenovo or Lenovo.com sales receipt to the address below:
Mail To: Dept. 8190073 Lenovo iP100 + PC/Laptop $50 MIR P.O. Box 343140 Memphis, TN 38184
Sample 12-Digit UPC Bar Code
Please provide the following information:
__________________________________________________ ________ _____________________________________________________ First Name MI Last Name __________________________________________________________________________________________________________________ Mailing Address (NO P.O. BOXES, except for residents of North Dakota) __________________________________________________ _______________ ______________________________________________ City State Zip Code _____________________________________________________ ____________________________________________________________ Daytime Phone Email Address
Terms of offer: Limit one $50 rebate per purchase of eligible product pair. Your envelope containing this claim form, the original Proof of Purchase 12-digit UPC bar code cut from the Canon PIXMA iP100 Printer box and a legible copy of your sales receipt from Lenovo or Lenovo.com with the eligible printer and PC/Laptop purchases circled must be postmarked no later than April 30, 2009 and received no later than May 14, 2009 to qualify. Purchase of a new Canon PIXMA iP100 Printer and any PC/Laptop from Lenovo or Lenovo.com must be made between January 1, 2009 and March 31, 2009 to be eligible for the offer. Photocopied UPC bar codes and Secondary proof of purchase barcodes will not be accepted. All required information on the claim form must be hand printed; no mechanical reproductions or labels will be accepted. One claim form is required for each claim requested. Keep copies of materials submitted; originals submitted become vendors property and will not be returned. Allow 60 days for processing of claim. Incomplete or illegible claim forms and claims that do not comply with the terms and conditions of this offer will be rejected and will not be returned. Vendor and/or its agents reserve the right to substantiate claims, and request additional identification and/or documentation. In the event of questions regarding claims, program or policy, vendor will review all documents and make the final determination of claim eligibility. Offer good in the 50 United States, the District of Columbia and Puerto Rico, on products purchased by end-user customer from a participating authorized Canon Regional Dealer in the 50 United States, the District of Columbia and Puerto Rico only. Offer void where taxed, restricted or otherwise prohibited by Federal, State or Local law. Dealers, distributors and other resellers are not eligible for this offer. Rebate check will only be mailed to a street address (except where prohibited by law) in the 50 United States, the District of Columbia and Puerto Rico. Rebate checks are void if not cashed within 90 days of issuance. Offer does not apply to purchases of refurbished or used products nor for a camera and printer packaged together and sold for one price. Quantities of advertised photo printers may be limited. Vendor is not responsible for lost, stolen, misdirected or undelivered mail, nor for misprints or typographical errors. No claims against lost materials will be honored unless accompanied by proof of receipt (e.g. certified mail). Cash value 1/100. Please check this box if you do not want to receive information about other Canon products and promotions that may be of interest to you.

For questions regarding this offer call 1-866-668-9861 from 8:00 a.m. to 8:00 p.m., EST, Monday-Friday, excluding holidays. For a status on your rebate visit https://www.acbpromotions.com/canonrebates.
2009 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be registered trademarks or trademarks in other countries. All other product and brand names are trademarks of their respective owners.

Photo Printer series

Quick Start Guide
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at www.usa.canon.com QT5-1438-V01 XXXXXXXX CANON INC. 2008 PRINTED IN THAILAND

Getting Help from Canon

Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the back of the product): _____________________________________ Model Number (located on the top of the product): ______________________________________ Setup CD-ROM number (located on the CD-ROM): ______________________________________ Purchase Date: __________________________________________________________________

Ordering Information

For additional supplies, use the following descriptions and order numbers.
Description FINE Cartridges
PGI-35 Black CLI-36 Color

Order #

1509B002 1511B002 1029A069 9157A023 1033A011 7981A014 7981A004 0775B021 0775B022 0775B023 0775B024 9981A006 9981A005 0041B005 0041B006 7980A012 7980A022 7980A019 7980A006 2311B022 2311B023 2311B031 2311B024 2311B025 2311B001 1686B014 1686B017 1686B020 1029A059 1029A004 0001C001

Canon Specialty Papers

All Occasion Photo Cards (4" x 8"/ 50 sheets) Glossy Photo Paper Credit Card Size (100 sheets) High Resolution Paper (8.5" x 11"/ 100 sheets) Matte Photo Paper (4" x 6"/ 120 sheets) Matte Photo Paper (8.5" x 11"/ 50 sheets) Photo Paper Glossy (4" x 6"/ 50 sheets) Photo Paper Glossy (4" x 6"/ 100 sheets) Photo Paper Glossy (8.5" x 11"/ 50 sheets) Photo Paper Glossy (8.5" x 11"/ 100 sheets) Photo Paper Plus Double Sided (5" x 7"/ 10 sheets) Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets) Photo Paper Plus Double Sided Album Kit (5" x 7") Photo Paper Plus Double Sided Album Kit (8.5" x 11") Photo Paper Plus Glossy (4" x 6"/ 50 sheets) Photo Paper Plus Glossy (4" x 6"/ 120 sheets) Photo Paper Plus Glossy (5" x 7"/ 20 sheets) Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets) Photo Paper Plus Glossy II (4" x 6"/ 50 Sheets) Photo Paper Plus Glossy II (4" x 6"/ 100 Sheets) Photo Paper Plus Glossy II (4" x 6"/ 400 Sheets) Photo Paper Plus Glossy II (5" x 7"/ 20 Sheets) Photo Paper Plus Glossy II (8" x 10"/ 20 Sheets) Photo Paper Plus Glossy II (8.5" x 11"/ 20 Sheets) Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets) Photo Paper Plus Semi-gloss (8" x 10"/ 20 sheets) Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets) Photo Paper Pro (8" x 10"/ 20 sheets) Photo Paper Pro (8.5" x 11"/ 15 sheets) Photo Stickers (16 stickers/sheet, 5 sheets/pack)
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com.
2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners.
Customer Technical Support Sequence*
1. Internet www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and where to buy instructions are found here.
2. Email Tech Support www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Never put your hands or fingers in the printer while it is printing. Do not carry or store the printer with the front of printer (the Paper Output Slot Cover side) down. A failure can result.
Do not place any object on the printer. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service. Print Heads and ink tanks Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical advice immediately. In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. Do not shake Print Heads or ink tanks. Ink may leak out and stain clothing or the surrounding area. Never touch the electrical contacts on a Print Head after printing. The metal parts may be very hot and could cause burns.
Do not throw ink tanks into fire. Universal AC Adapter When you pack the universal AC adapter for travel or storage, never wrap the cord around the body of the AC adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a short circuit.

Before Using the Printer

Included Items
Check that all the following items are in the box. If anything is missing or damaged, contact your Canon Service representative. Printer Setup CD-ROM Easy Setup Instructions (Setup Sheet) Quick Start Guide Print Head Ink tanks (PGI-35 Black, CLI-36 Color) Universal AC Adapter Power cord Additional documents * A USB cable is necessary to connect the printer with your computer.

Accessories

The following accessories are available for this printer. Confirm the product names when you purchase the accessories. * Certain accessories may not be available in some countries or regions.
Portable Kit LK-62 series
This kit allows you to use the Canon printer in location where a power outlet is unavailable. The kit contains a battery pack (A) and a battery attachment (B). To charge the battery, load the battery pack in the battery attachment, and attach it to the printer, and then connect the AC adapter to the printer. For details, refer to the kits instruction manual.

Use either European DL or US Comm. Env. #10-sized envelope. With proper printer driver settings, the address will be printed according to the direction of envelope.
Do not use the following envelopes: Envelopes with a double flap (or sticker flaps) Envelopes with an embossed or treated surface Envelopes with pressure seals Envelopes whose gummed flaps are already moistened and adhesive

Prepare the envelopes.

Press down on all four corners and edges of the envelopes to flatten them.
If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction.
If the corner of the envelope flap is folded, flatten it. If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope flat, working from the middle to the edge.
* The above illustrations show a side view of the leading edge of the envelope.
The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.1 inches / 3 mm.

Load the envelopes.

(1) Slide the Paper Guide to the left side of the Rear Tray. (2) Load the envelope against the guide on the right side of the Rear Tray. Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (3) Slide the Paper Guide against the left side of the envelope. Do not slide the Paper Guide too strong. Paper may not be fed properly. (4) Set the Paper Thickness Lever to the left. Reset the Paper Thickness Lever to the right when you finish printing. (4) (A)

(3) (2)

Specify the settings in the printer driver.
(1) Select Envelope in Media Type.
(A) Printing orientation (B) Make sure the flaps are folded.
(2) Select the size for envelopes. In Windows, select DL Env. or Comm. Env. #10 in Page Size. In Macintosh, select DL Envelope or #10 Envelope in Paper Size. (3) Select Landscape in Orientation.
Be sure to set the printer driver setting properly. If you do not, the address will be printed in the wrong direction.
For details on printer driver settings, see Printing with Windows on page 18 or Printing with Macintosh on page 19.
Loading Small-Sized Paper
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.

Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed.
(1) Slide the Paper Guide to the left side of the Rear Tray. (2) Load the small-sized paper against the guide on the right side of the Rear Tray with the print side facing UP. (3) Slide the Paper Guide against the left side of the paper stack. Do not slide the Paper Guide too strong. Paper may not be fed properly. (4) Set the Paper Thickness Lever to the right. (3)
Printing from Your Computer
This section describes the procedure for basic printing.
Printing with Windows 3 4
Turn on the printer and load the paper in the printer.
For details on how to load the paper, see Loading Printing Paper on page 10. If you use the battery, make sure that it is charged.
Create a document or open a file to print using an appropriate application software. Select Print on the application softwares File menu. Make sure that your printers name is selected in Select Printer, and click Preferences (or Properties).
Specify the required settings and click OK. Note
For details on other printer driver functions, click Help or Instructions to view the online help or the PC Printing Guide on-screen manual. Instructions is only displayed when the on-screen manuals are installed.

Click Print (or OK).

Printing with Macintosh 9
Create a document or open a file to print using an appropriate application software. Select Page Setup on the application softwares File menu. Make sure that your printers name is selected in Format for. Select the desired paper size in Paper Size. Click OK. Select Print on the application softwares File menu. Select Quality & Media in the pop-up menu. Specify the required settings. Note
For details on other printer driver functions, click to view the PC Printing Guide on-screen manual. If the on-screen manuals are not installed, the PC Printing Guide on-screen manual is not displayed even if is clicked.

10 Click Print.

Printing Photographs Directly from a Compliant Device
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile phone using a USB cable recommended by the devices manufacturer, and print recorded images directly without using a computer.

Connectable Devices

PictBridge is an industry standard enabling a range of digital photo solutions, including the direct printing of photos from a digital still camera, camcorder or mobile phone* without the need to use a computer. A device can be connected to this printer for direct printing regardless of the manufacturer or the model as long as it complies with the PictBridge standard. * PictBridge compatible digital still cameras, digital camcorders, and camera-equipped mobile phones are hereafter collectively referred to as PictBridge compliant device. A device with this mark is PictBridge compliant.

Date/File No. Print Setting
You can specify whether the date and/or file number will be printed.
If the images already have dates superimposed when shot, set this PictBridge setting item to Off. If you select Date, File No., or Both, the date and/or file number will be printed over the date printed by the devices function. Depending on the paper size and layout, the date will only be printed even when Both is selected.

Image Optimize Setting

You can select the optimization method to obtain high print quality. When you select On, the shooting information is used to print the optimized image. If you are using a Canon-brand PictBridge compliant device, the following additional options may be available, depending on the model. VIVID makes green and blue more lively. NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas. Face brightens a darkened face on the photo taken against the light. Red-Eye corrects red eyes in portraits caused by flash photography.

Trimming Setting

You can select an area to print.

Routine Maintenance

When Printing Becomes Faint or Colors Are Incorrect
When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory, performing Print Head Alignment may improve print quality.
Before performing maintenance Open the Print Head Cover and make sure that both lamps for the ink tanks are lit red. If not, see Getting the Ink Status Information on page 43 and take the appropriate action. Make sure that the ink tank is set properly. See Replacing Ink Tanks on page 45. If the Alarm lamp flashes orange, see Alarm Lamp Flashes Orange on page 67. Increase the Print Quality setting in the printer driver settings. Refer to the PC Printing Guide on-screen manual.

Step 1

See Printing the Nozzle Check Pattern on page 25. If lines are missing or if white streaks appear After cleaning the Print Head, print and examine the nozzle check pattern.

Step 2

See Print Head Cleaning on page 28. If the problem is not resolved after performing Print Head Cleaning twice

Step 3

See Print Head Deep Cleaning on page 31.
If performing to Step 3 does not solve the problem, turn off the printer and perform another Print Head Deep Cleaning after 24 hours. If this does not solve the problem, the Print Head may be damaged. Contact your Canon Service representative.
If the Ruled Lines Are Shifted
See Aligning the Print Head on page 33.
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.

With the Ink Lamps

You can confirm the status of each ink tank by the ink lamps. Open the Print Head Cover of the printer to confirm how the ink lamps light or flash. Ink lamp is on The ink tank is correctly set and there is enough ink remaining to print. Ink lamp is flashing Flashing slowly (at around 3-second intervals).Repeats Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available. Flashing quickly (at around 1-second intervals).Repeats The ink tank is empty. Replace it with a new one. Ink lamp is off The tank is not set properly or the function for detecting the remaining ink level is disabled. If the ink tank is not set properly, press the mark on the ink tank until the tank clicks into place. If the function for detecting the remaining ink level is disabled, replace the ink tank with a new one. See Replacing Ink Tanks on page 45. If the lamps are still off after reinserting the ink tanks, there has been an error and the printer cannot print. Confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error. See Alarm Lamp Flashes Orange on page 67.

With the Computer Screen

You can confirm the status of each ink tank on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A) Confirm whether any symbols are displayed here. Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available. Ink may have run out. Confirm the number of the times the Alarm lamp is flashing, and see Four Flashes: The Print Head Lock Lever is not locked properly. / Ink tank is not installed properly. / Ink may have run out. on page 67 or Seventeen Flashes: Ink has run out. on page 69 in Alarm Lamp Flashes Orange on page 67, and take the appropriate action.
Message may be displayed during printing. Confirm the displayed message and take the appropriate action.
Follow the procedure below to open each of the confirmation screens.
(1) Open the printer properties dialog box. Refer to Opening the Printer Properties Dialog Box Directly from Control Panel in Opening the Printer Properties Dialog Box (Windows) of the Users Guide on-screen manual. (2) Click View Printer Status on the Maintenance sheet. To confirm the ink tank information, click the Ink Details menu.

You can also display the printer status monitor by clicking the Canon XXX (where XXX is your printers name) which appears on the taskbar during printing. * When infrared communication is performed with the computer, the printer status monitor screen is not displayed.
(1) Open the Canon IJ Printer Utility. Refer to Opening the Canon IJ Printer Utility (Macintosh) in the Users Guide on-screen manual.
(2) Select Ink Level Information in the pop-up menu. To confirm the ink tank information, click Ink Details.

Replacing Ink Tanks

When ink tanks run out of ink, replace them using the following steps.
Handling Ink To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended. Once you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed. Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to clog. Furthermore, with such tanks, the printer will not be able to inform you when to replace the tanks properly. Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. Color ink may be consumed even when printing a black-and-white document or when blackand-white printing is specified. Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printers performance. When an ink tank is out of ink, replace it immediately with a new one.
Make sure that the printer is on, and then open the Print Head Cover.
The Print Head Holder moves to the center.
Do not hold the Print Head Holder to stop or move it. Do not touch the metallic parts or other parts inside the printer.
If the Print Head Cover is left open for more than 10 minutes, the Print Head Holder moves to the right. Close and reopen the Print Head Cover to return the holder to the center.
Remove the ink tank whose lamp is flashing fast.
(1) Push the tab and remove the ink tank.
Handle ink tanks carefully to avoid staining clothing or the surrounding area. Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.
Do not remove both ink tanks at a time. Be sure to replace ink tanks one by one when replacing both ink tanks. For details on ink tank flashing speed, see Getting the Ink Status Information on page 43.

(A) (A) Do NOT touch the Print Head Lock Lever; remove only the ink tank. If you pull up the Print Head Lock Lever, refer to Inside in Main Components of the Users Guide on-screen manual and lock it again.
Prepare the replacement tank.
Remove the new ink tank from its packaging, then remove the orange protective cap (A) from the bottom of the ink tank. Discard the cap once it is removed. (A)
Do not touch the electrical contacts (B) on the ink tank. Doing so can cause the printer to malfunction or become unable to print. Shaking ink tanks may cause ink to spill out and stain clothing or the surrounding area. Handle ink tanks carefully. Be careful not to stain your clothes and hands with ink on the removed protective cap. Do not reattach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. Do not touch the open ink port (C) once the protective cap is removed, as this may prevent the ink from being ejected properly.

Install the ink tank.

(1) Insert the front end of the ink tank into the Print Head by aligning the mark on the ink tank with the mark on the Print Head Holder. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red.
Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed. If the front (innermost) part of the ink tank (A) is sticking up, push down on the Canon logo on the ink tank as illustrated below. Do not remove the ink tank forcibly.
Close the Print Head Cover. Note
If the Alarm lamp still flashes orange after the Print Head Cover is closed, see Alarm Lamp Flashes Orange on page 67. When you start printing after replacing the ink tank, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. The Power lamp flashes green during cleaning.
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Ink may blur depending on the paper in the following cases; Printed area is traced with a highlight pen or paint-stick, or Printed area is stained with water or sweat If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, When Printing Becomes Faint or Colors Are Incorrect on page 24.
When You Turn Off the Printer
Follow the procedure below to turn off the printer. (1) Press the Power button to turn off the printer. (2) Confirm that the Power lamp has gone out. This takes a few seconds or as long as around 30 seconds. (3) Unplug the power plug from the wall outlet. If you are using a power outlet strip, you can switch it off instead. When you press the Power button to turn off the printer, the printer automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power plug or switch off the power outlet strip before the Power lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.

When You Are Not Using the Printer for a Long Time
When you are not using the printer for a long time, print in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head. Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage. If you have not used the printer for a long time, print out the nozzle check pattern to check the print head condition before printing.

Cleaning Your Printer

This section describes the cleaning procedure that is needed to maintain your printer.
Do not use tissue paper, paper towels, or similar materials for cleaning so as not to scratch the surface. Paper tissue powders or fine threads may remain inside the printer and cause problems such as Print Head blockage and poor printing results. Make sure to use a soft cloth. Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the printer, as this may cause a malfunction or damage the printers surface.
Wiping Off Dirt on the Printer
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
Be sure to turn off the power and disconnect the power plug before cleaning the printer. Do not use tissue paper, rough-textured cloth, or similar materials, as this may scratch the surface.
Cleaning the Paper Feed Roller (Roller Cleaning)
Clean the Paper Feed Roller if paper is not fed properly. Cleaning the Paper Feed Roller will wear the roller, so perform this only when necessary.
Cleaning the Paper Feed Roller Without a Computer The Roller Cleaning can also be performed without a computer, using the RESUME/CANCEL button.
1. Make sure that the printer is on, and then remove any paper from the Rear Tray. 2. Hold down the RESUME/CANCEL button until the Power lamp flashes green three times, and then release it immediately. The Paper Feed Roller will rotate as they clean. The Power lamp is flashing green while the Paper Feed Roller is rotating. The Power lamp is lit green when the Paper Feed Roller finishes rotating. 3. Repeat step 2 twice. 4. Make sure that the Paper Feed Roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray. The roller cleaning requires three sheets of A4 or Letter-sized plain paper. 5. Set the Paper Thickness Lever to the right. For details on the Paper Thickness Lever, refer to Front View in Main Components of the Users Guide on-screen manual. 6. Hold down the RESUME/CANCEL button until the Power lamp flashes green three times, and then release it immediately. The paper cleans the Paper Feed Roller as it feeds through the printer. 7. Repeat step 6 twice. If the problem is not resolved, turn off the printer, unplug the power plug, and then wipe the Paper Feed Roller located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon Service representative.

If the problem is not resolved, make sure that the ink tank is set properly.
If you cannot confirm that the ink tank is set properly since the Print Head Holder moves to the right, contact your Canon service representative. If the ink tank is not set properly, do not remove it forcibly. Press the Canon logo on the ink tank and set the ink tank properly. After that, perform the steps 1 and 2 once again. If the problem is not resolved, contact your Canon Service representative.
Message Appears on the Computer Screen
Service Error 5100 Is Displayed
Movement of the Print Head Holder is blocked.
Follow the procedure below to resolve the problem. (1)Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the power supply. If the battery is attached, remove it once. (2)Plug the printer back in and turn the printer back on after leaving it for five minutes or more. If the problem is not resolved, make sure that the ink tank is set properly.
If you cannot confirm that the ink tank is set properly since the Print Head Holder moves to the right, contact your Canon service representative. If the ink tank is not set properly, do not remove it forcibly. Press the Canon logo on the ink tank and set the ink tank properly. After that, perform the steps (1) and (2) once again. If the problem is not resolved, contact your Canon Service representative.
Writing Error/Output Error/Communication Error
The printer is not ready.
Confirm that the Power lamp is lit green. If the Power lamp is off, turn the printer on. While the Power lamp is flashing green, the printer is initializing. Wait until the Power lamp stops flashing and remains lit green. If the Alarm lamp is flashing orange, an error may have occurred in the printer. For details on how to resolve the error, see Alarm Lamp Flashes Orange on page 67. Make sure that the USB cable is securely plugged into the printer and the computer. If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. There could also be a problem with the USB cable. Replace the USB cable and try printing again.
The printer is not connected properly.
Printer port setting does not match the computers interface connecting the printer.

To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where XXX is your printers name). System Requirements Browser: Windows HTML Help Viewer
Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version. We recommend that you keep your system up to date with Windows Update.
To view the on-screen manual, double-click the XXX On-screen Manual alias (where XXX is your printers name) on the desktop. System Requirements Browser: Help Viewer
The on-screen manual may not be displayed properly depending on your operating system. We recommend that you keep your system up to date. We recommend using Safari as your Web browser to view the HTML format on-screen manuals. If Safari is not installed on your computer, download it from Apple Inc. website and install it.
Solution Menu (Windows Only)
This menu screen helps you to easily launch bundled applications or on-screen manuals. Also, you can easily access useful web sites to get tips on how to use your printer. Experience how easy it is to launch menu items by using the menu screen that appears automatically when your computer starts up. For details, refer to the Introduction to Solution Menu on-screen manual.
My Printer (Windows Only)
This application helps you to operate this printer. Use this application to open the printer driver or the status monitor screen and confirm or change both the printer settings or status. Also, this application has a menu to provide troubleshooting tips when problems arise. Double-click the icon on the desktop and experience how easy operating the printer can be.

Specifications

General Specifications
Printing resolution (dpi) Interface 9600 (horizontal)* x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. USB 2.0 High Speed*1 IrDA ver.1.4*2 Bluetooth v2.0 (option)*3 *1 A computer that complies with USB 2.0 Hi-Speed standard is required. Since the USB 2.0 Hi-Speed interface has full backward compatibility with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1). *2 Maximum speed: FIR 4Mbps Maximum communication range: 20 cm (8 inches) *3 Bluetooth connection is for printing only. 8 inches / 203.2 mm max. (for Borderless Printing: 8.5 inches / 216 mm) Approx. 38.5 dB (A) * When printing in the highest print quality mode on Photo Paper Pro. Temperature: 5 to 35C (41 to 95F) Humidity: 10 to 90% RH (no condensation) Temperature: 0 to 40C (32 to 104F) Humidity: 5 to 95% RH (no condensation) AC adapter 100-240 V, 50/60 Hz Printing: Approx. 9 W Standby (minimum): Approx. 1.5 W OFF: Approx. 0.4 W Approx. 12.7 (W) x 7.3 (D) x 2.4 (H) inches / Approx. 322 (W) x 185 (D) x 61.7 (H) mm * With the Paper Support and Paper Output Slot Cover retracted. Approx. 2.0 kg (Approx. 4.4 lb.) * With the Print Head and Ink Tanks installed. Total 1,856 nozzles (PGBK: 320 nozzles, C/M each 512 nozzles, BK/Y each 256 nozzles)

Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption

External dimensions

Weight Print Head
Camera Direct Print (PictBridge)
Paper size 4" x 6" / 10 x 15 cm, 5" x 7"*, Credit card / 5.4 x 8.6 cm, 8" x 10" / 20 x 25 cm, A4, 8.5" x 11" (Letter), 4" x 7.1" / 10.1 x 18 cm * Can be selected only on certain Canon-brand PictBridge compliant devices. Default (Photo Paper Plus Glossy), Photo (Photo Paper Plus Glossy, Photo Paper Plus Glossy II, Glossy Photo Paper, Glossy Photo Paper Everyday Use, Photo Paper Glossy, Photo Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain Paper (Only A4/Letter) Default (Borderless), Borderless, Bordered, N-up (2, 4, 9, 16*1), 20-up*2, 35-up*3 *1 Layout compatible with Canon-brand sticker above. See Recommended Paper and Requirements on page 11. *2 You can print shooting Info (Exif Data) on photos in list format (20-up), or in the margins of specified photos (1-up). Select Layout, then select the item displayed with the [i] icon. (Note that this print setting cannot be used for some models.) *3 Selected photos are printed in 35 mm film style layout (contact printing layout). This print setting is only available with certain Canon PictBridge compliant devices. Default (Exif Print), On, Off, VIVID*, NR (Noise Reduction)*, Face*, Red eye* * If using a Canon PictBridge compliant device, you can select it.

Paper type

Layout

Image optimize

Print date & file no. Trimming Default (Off: No printing), Date, File No., Both, Off Default (Off: No trimming), On (follow cameras setting), Off
Minimum System Requirements Note
Conform to the operating systems requirements when higher than those given here.
Operating System Processor RAM
Windows Vista Pentium II (including compatible processors) 300 MHz 128 MB Windows XP SP2 Pentium II (including compatible processors) 300 MHz 128 MB Windows 2000 Professional SP4 Pentium II (including compatible processors) 300 MHz 128 MB
Mac OS X v.10.4 Intel processor PowerPC GMB Mac OS X v.10.3.9 PowerPC GMB
Hard Disk must be formatted as Mac OS Extended (Journaled) or Mac OS Extended.
Operation can only be guaranteed on a PC pre-installed Windows Vista, XP or 2000. Browser Hard Disk Space Internet Explorer 6.0 or later 400 MB Safari 450 MB

PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon USA offers a range of customer technical support* options: Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) Toll-free live technical support MondaySaturday (excluding holidays) at 1-800-828-4040 Telephone Device for the Deaf (TDD-1-866-251-3752) Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service Canon USAs Carry-In/Mail-In Service provides repair or exchange, at Canon USAs option, through Canon USAs Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USAs Web site at www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF. InstantExchange Service ** A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product (must include street address). The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA.After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Support program specifics are subject to change without notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units.