5: System tutorial 6: Model number 7: Firmware version 8: Baseband version 9: Kernel version
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Section 1

Getting Started
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1A. Setting Up Service

Setting Up Your Device (page 2) Activating Your Device (page 4) Setting Up Your Voicemail (page 5) Sprint Account Passwords (page 5) Getting Help (page 6)

Setting Up Your Device

1. Install the battery.
Remove the battery from its packaging. Insert the battery into the opening in the back of the device, making sure the connectors align. Gently press down to secure the battery. Position the battery cover over the battery compartment and press down until you hear a click.
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2. Press

Note: Your devices battery should have enough charge for
your device to turn on and find a signal, set up your voicemail and make a call. You should fully charge your battery as soon as possible.
Note: To unlock your phone from this screen, touch and drag

3. Make your first call.

From the Home screen, touch to access the onscreen dialer. If your device is locked, touch and drag the lock icon to the right. Use the onscreen dialpad to enter a phone number. (The phone number appears.) Tap.
the lock icon to the right.

Setting Up Service

to turn the device on. If your device is activated, it will turn on, search for Sprint service and enter standby mode.
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Activating Your Device

If you purchased your device at a Sprint Store, it is
probably activated and ready to use.

Unlock Screen

If you received your device in the mail and it is for a new Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make a phone call.
If you received your device in the mail and you are activating a new device for an existing number on your account, you will need to go online to activate your
new device. From your computers Web browser, go to www.sprint.com/activate and complete the onscreen instructions to activate your device. When you have finished, make a device call to confirm your activation. If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.

GPS Communicating Device location feature is on and communicating. Wi-Fi Connected Wi-Fi is connected, active and communicating with a Wireless Access Point (WAP). Wi-Fi Connection Issue Wi-Fi is active but there is a communication issue with the target Wireless Access Point (WAP). MicroSD Unmounted The internal microSD card has been disconnected from the device and is now ready for either removal or formatting. USB Connection The device has detected an active USB connection. Sign-in/Sync Error There has been an issue with your connection to the Google server or you were not properly signed into your account. In order to use Google application or sync features, you must set up and sign into an active Google account. Alarm Event Shows you have an upcoming alarm event.
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Silence All All incoming sounds are turned off. Vibrate Only The ringer is set to vibrate only. Media Playback A media file is currently being played back on the device. Data Synchronization Application sync is active and synchronization is in progress for Gmail, Calendar and Contacts. Download Successful A recent software download was successfully downloaded. Calendar Reminder Shows you have a reminder of an upcoming Calendar event.
Status Bar Messaging Icons
Internet Email message Shows you have received a new Internet email message. Moxier Outlook Email message Shows you have received a new Outlook email message via the Work Email application.
Turning Your Device On and Off

Turning Your Device On

Press and hold
Text Message You have new text messages. MMS Message You have new multimedia messages. Voicemail Message You have new voicemail messages.
Once your device is on, it may display Searching for Service. When your device finds a signal, it enters standby mode the devices idle state. At this point, you are ready to begin making and receiving calls. If your device is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your device automatically returns to standby mode.

To enter symbols:

Creating a Google Account
You will need a Google account to access several device features such as Gmail, Google Maps, Google Talk and the Android Market. Before you are able to access Google applications, you must enter your account information. These applications sync between your device and your online Google account.
1. Position the cursor where you want the symbol to
appear within your message.
and then press the blue key corresponding to the symbol you want to insert. For example, to enter Im #1, you would use the keyboard sequence shown below.
1. From a computer, launch your preferred Web
browser and navigate to www.google.com.
2. On the main page, click Sign-in > Create an

account now.

3. Follow the onscreen prompts to create your free

account.

To enter smileys (emoticons):
4. Log into your provided email address, locate the
email from Google and respond to the new email to both confirm and activate your new account.
to open the onscreen smiley
3. Scroll through the list and select a smiley by
touching the onscreen icon.
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Signing Into Your Google Account
1. Launch the application that requires a Google
account (such as Android Market).
2. Click Next > Sign in.
Note: If you do not already have a Google account, touch Device Basics
Create and follow the onscreen prompts to create your new account.
3. Touch the Username and Password fields and
enter your information. See Entering Text using the QWERTY Keyboard on page 44.
4. Click Sign in. Your device then communicates with
the Google servers to confirm your information.
5. Create a new Gmail username by entering a prefix
for your @gmail.com email address.
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Selecting Ringer Types for Voice Calls

2B. Settings

Your device provides a variety of ringer options that allow you to customize your ring and volume settings.
Sound Settings (page 50) Display Settings (page 53) Language Settings (page 55) Location Settings (page 55) Messaging Settings (page 56) Airplane Mode (page 58) TTY Use With Sprint Service (page 59) Security Settings (page 60)
> and tap display > Phone ringtone.
2. Tap a ringtone from the available list. The ringtone
briefly plays when selected.
3. Tap OK to assign a ringer.

To deactivate Silence All:
To set your device to always vibrate for incoming calls:
Press the volume button up repeatedly to select a volume level.
To set your device to silent mode:
2. Tap Phone vibrate. (If you have already checked the
option, tapping it again deselects the option.) To set your device to vibrate when pressing soft keys and on certain UI interactions:
2. Tap Silent mode. This option silences all audio on
the device except for media and alarms. (If you have already checked the option, tapping it again deselects the option.)
2. Tap Haptic feedback. (If you have already checked
the option, tapping it again deselects the option.)
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Display Settings

Although most screens will change orientation once the QWERTY keyboard is opened, this feature can be manually enabled to change the orientation for all screens when rotation is detected. See Changing the Screen Orientation on page 31.
2. Tap Animation and select an available option: No
animations, Some animations or All animations.
Changing the Backlight Time Length
Select how long the display screen remains lit after you press any key. This is the delay time before the screen automatically turns off.
> and tap display > Screen timeout.
2. Tap Orientation (enabled by default). A checkmark
indicates the feature is enabled. Clear the Orientation checkmark to disable this automatic orientation adjustment.
Note: Long backlight settings reduce the batterys talk and

standby times.

Window Animation
This feature provides the use of animation when onscreen windows are opened and closed. If deactivated, windows pop on and off and no transitions are applied.

Changing the Brightness

Adjust your screens brightness to suit your surroundings.
2. Scroll down and tap Brightness. 2B. Settings 53

2. Tap a time setting.

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3. Touch and drag Brightness slider left or right to
adjust the screen contrast and tap OK.
Note: Not available when the Auto Brightness is enabled.

To uninstall third-party applications:
> and tap > Manage applications.

> Applications

Important: Only third-party applications can be uninstalled.
Applications preinstalled on the device can not be removed.

1. Press 2. Press

2. Tap the third-party application and from the
Application info screen, tap Uninstall.
and tap Sort by size. This option sorts the current Manage applications listing to display those applications by amount of memory or cache usage. Tap Filter to sort your list based on: All, Running or Downloaded applications.

top of the sorted list.

Resetting Your Device
Resetting the device restores all the factory defaults, including the ringer types and display settings. All data, including downloaded applications, are deleted.
Important: Back up your important data before you perform
a factory reset of the device.
Note: Those applications with the largest usage appear at the
3. Tap the application whose cache you wish to

delete.

> and tap > SD card & phone storage > Factory data reset. (You
4. From the Application info screen, tap Clear data

and/or Clear cache.

will see a disclaimer.)
2. Read the disclaimer and tap Reset phone.
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3. If required, draw your unlock pattern to confirm the

reset process.

4. If you are certain that you would like to restore all
factory settings, tap Erase everything.
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To access these call notifications:

2C. Call Log

Touch and hold the Status bar, then slide your finger down the screen. or Press
Viewing Call Log (page 66) Call Log Options (page 67) Checking a Missed Call (page 69) Making a Call From Call Log (page 69) Saving a Number From Call Log (page 69) Altering a Number From Call Log (page 70) Erasing the Call Log (page 71)

Viewing Call Log

Call Log (History) is a list of the phone numbers (or Contacts entries) for calls you placed, accepted or missed. Call Log makes redialing a number fast and easy. It is continually updated as your device automatically adds new numbers to the beginning of the list and removes the oldest entries from the bottom of the list.

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The Notification area of the Home screen (upper-left) displays phone notifications, status or alerts such as:
Call in progress: Indicates there is

To access the Call log:

> Call log.
a call currently active and in progress.
Missed Call: Indicates an incoming
2. Tap an entry to view available options.
Shortcut: You can also press
display your recent calls. from the Home screen to
call was missed. From within the Call log screen, each entry contains the phone number (if it is available) and Contacts entry name (if the number is in your Contacts).
Dialed: Indicates all outgoing calls
Note: History records only calls that occur while the device is
turned on. If a call is received while your device is turned off, it will not be included in history.

Call Log Options

This list provides easy access to redial an entry or you can also choose to access two types of history entry lists depending on how they are touched. Tap to quickly redial the selected entry. See Making a Call From Call Log on page 69.

Call Log

made from your device.
Received: Indicates any received
calls that were answered.
Missed: Indicates any missed calls.
These are routed to your voicemail.
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call options (tap) Notification area
Call [Name or Number] again allows you to
redial the entry by name or number.
Send text message allows you to create a new
text message to the selected entry.
View contact provides information about the
entry if it already exists in your Contacts list. Press to gain access to other options such as: Edit contact, Copy to other account, Move to other account and Delete Contact.
Add to contacts to save the number if it is not already in your Contacts. (See Saving a Number From Call Log on page 69.) Touch and hold an entry to display the following entry-specific options: Call [Number] to redial the current phone number. (See Saving a Number From Call Log on page 69.) Edit number before call to make alterations to the current phone number prior to redial. Altering a Number From Call Log (page 70). Send text message allows you to create a new text message to the selected entry.

Note: You cannot save phone numbers already in your
Contacts or from calls identified as Unknown, No ID, Restricted or Private Number.
3. Tap Edit number before call. 4. Edit the number using the onscreen dialpad
or delete digits by pressing the numbers. to erase

5. Tap

once the number has been changed.
Press and tap Add to contacts to save the new number as an additional contact or an additional number to an existing entry.
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Erasing the Call Log

You can delete either an individual call log entry or all current entries from the Call Log list. To clear a single entry from the Call Log list:
3. Tap Remove from call log.
To clear all entries from the Call Log list:

and tap Clear call log.

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Adding a New Contacts Entry

2D. Contacts

Adding a New Contacts Entry (page 72) Saving a Phone Number (page 73) Editing Sync Groups (page 74) Contacts Menu Options (page 75) Contacts Entry Options (page 76) Editing a Contacts Entry (page 77) Adding a Number to a Contacts Entry (page 77) Editing a Contacts Entrys Number (page 78) Assigning a Picture to an Entry (page 78) Deleting Entries (page 79) Adding Entries to Your Favorites (page 79)
Your device automatically sorts the Contacts entries alphabetically. Each entrys name can contain an unlimited number of characters. You can create a Google, Work Mail or Corporate contact. Google contacts are shared with your existing Google account and can also be imported to your device after you have created a Google Mail account. Work Mail contacts are those contacts that are intended to be shared with either an Exchange Server or from within Microsoft Outlook. Corporate (Exchange Account) contacts. To create a new Google contact:

or Press

and tap and tap

> Contacts.

and tap New contact.
> Add to contacts. Proceed with steps 45.
Shortcut: Enter the phone number from the Dialer and press
3. Select Google and tap OK. 72 2D. Contacts
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4. Tap the Given name and Family name fields and
enter a name for the new entry. (See Entering Text with Onscreen Keyboard on page 41.)
Note: Use the predictive text row to shortcut a name selection

Important: Any previous version of the Samsung Drivers
must first be uninstalled, prior to installing the new M900 Software Update tool.
Before Using the Firmware Upgrade Tool
Confirm you meet all of the following requirements: A desktop/laptop computer running: Microsoft Windows 2000 with Service Pack 4 Microsoft Windows XP with Service Pack 2 (Home or Professional) Windows Vista (Home, Premium, Business or Ultimate) Windows 7 200MB open hard disk space on the computer. All Firewall & Anti-Virus Programs should be temporarily disabled until the update process is completed. Administrative privileges are required to download & install software. Available USB Port on the connected computer. Direct connection of the USB cable to the computer's USB port is strongly advised. The use of a USB hub or docking station is NOT recommended.
Note: Before initiating this update, it is recommended that you

backup your information.

For further detailed instructions on usage of the tool and the update process, visit:

www.sprint.com/support.

Samsung M900 Support.
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Make sure your device is fully charged Use the approved USB data cable. (Included in the retail box - P/N: APCBU10BBE.)
As an added precaution, to preserve any data on your microSD card, please remove it from your device prior to starting the update process. See Removing the microSD Card on page 102. To backup your Gmail information:

About phone. >

2. Tap the Auto-sync option to enable the feature
(checkmark). See Configuring Data Synchronization Settings on page 163. If the Auto-sync option is on, Gmail, Calendar and Contacts automatically synchronize whenever a change is made. If the Auto-sync option is off, simply tap the Gmail, Calendar and Contacts list item to perform a onetime sync. To backup your Exchange Mail information:
Backup your Data Prior to Update
The firmware upgrade process will Erase ALL User Data from your device.
Please ensure that all critical information has been backed up before applying this upgrade.
> and tap > Accounts & sync. See Work Email (Outlook) on page 157. E-mail, Calendar, Contacts and Tasks.
2. Ensure all fields are enabled (checkmark present):
> and tap > Accounts & sync. See Google Mail (Gmail) on page 152.
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To backup stored text messages:
Remove PCStudio and Samsung Drivers
2. Select the text message from the list to view the

message thread.

3. Touch and hold on the screen until the Message

Options appear.

Previously installed Samsung New PC Studio and Samsung Drivers may interfere with the M900 Software Upgrade Tool. It is recommended that you remove these components prior to installation of the tool. The upgrade tool installs all of the latest drivers necessary for a successful installation.

You can jump directly to many menu items or applications by saying Go to followed by a menu option.
to select from the following options:
Send: to deliver the current email message.
Add Cc/Bcc: to add more recipients to your outgoing email message. Attach: to attach a current picture or take a new one ( > Capture picture).

followed by the name.

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2. When you hear Say a command, say Go To. A
list of valid destinations is displayed and you are prompted with Which shortcut? The phone opens the selected menu. If the list is too long to fit on one screen, you can say the name of a destination. Examples can include: Alarm Clock, Amazon MP3, Bejeweled Demo, Browser, Calculator, Calendar, Camcorder, Camera, etc.
Time Signal Strength Network Battery My Phone Number Volume
2. When you hear Say a command, say Check. 3. If you hear Which status item?, say an item.
Tip: Touch and scroll through the onscreen list to reveal more

options.

3. Say the name of the application you want the

device to activate.

Tip: Tap and scroll through the onscreen list to reveal more
Checking Phone Status Using ASR
You can use ASR to obtain information about your phone:

ASR Options

To change ASR confirmation:
1. Press and hold 2. Press
Status Voicemail Messages Missed Calls
and tap Settings > Confirmation and select an option.
Automatic to ask for confirmation only when the
system is not sure what you said.
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Always Confirm to always ask for confirmation. Never Confirm to never ask for confirmation.
Prompt Mode to prompt for required information. Readout Mode to prompt for required information
To adapt the system to your voice:
and to read aloud the content displayed on the main screen.

Adapt Voice.

and tap Settings > Adaptation >
3. Press the onscreen Start and repeat each word,
phrase or telephone number you hear. To reset the adaptation:
and tap Settings > Adaptation > ResetVoice > Yes.

To change the ASR mode:

and tap Settings > Audio Modes and select an option. Expert Mode to sound a beep only.
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Important: Camera, Camcorder and Music playback

2G. microSD Card

features are dependant on having a microSD memory card installed. Although the Samsung Moment comes with a 2GB card (pre-installed), it can support SDHC (Secure Digital High Capacity) cards of up to 16GB.
Your Devices microSD Card and Adapter (page 102) Connecting Your Device to Your Computer (page 104) microSD Card Settings (page 105) Important Connection Information (page 106)

To display your Missed Log: Press and tap
> Call log. Sprint Service
4. Tap OK to save your information.
Note: When you are roaming off the Nationwide Sprint
Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, tap and enter your password. Roaming rates apply when you access voicemail while roaming off the Nationwide Sprint Network. Your device accepts messages even when it is turned off. However, your device notifies you of new messages only when it is turned on and you are in a Sprint service area.

Voicemail Notification

There are several ways your device alerts you to a new message: By sounding the assigned ringer type. By displaying within the Notifications area of the Status bar.
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Retrieving Your Voicemail Messages
You can review your messages directly from your wireless device or from any other touch-tone phone. To dial from your wireless device, either speed dial your voicemail or use the menu keys.
Using the Voicemail Menu to Delete Your Messages
2. Touch and hold a voicemail entry and select Delete

this message > OK.

Using the Voicemail Menu to Access Your Messages
message. or Touch and hold a voicemail entry and select Play.
Note: You are charged for airtime minutes when you are
accessing your voicemail from your wireless device.

Text Messaging (SMS)

With text messaging (SMS), you can send and receive instant text messages between your wireless device and another messaging-ready phone. When you receive a new message, it will automatically display on your devices screen. Messaging is available via the Messaging application ( ) in your Applications tab.
Note: See your service plan for applicable charges for text
messaging and SMS voice messaging.
2. Tap an onscreen entry to listen to your selected
Using Another Phone to Access Messages
1. Dial your wireless phone number. 2. When your voicemail answers, tap 3. Enter your password.
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Composing Text Messages

5. Touch the Type to compose field and enter your
message. (See Entering Text with Onscreen Keyboard on page 41.)

and tap Compose.

6. Insert an Emoticon or a Smiley.
To enter an emoticon, touch and hold :-) from the onscreen keyboard. To enter a smiley from the onscreen keyboard,
Note: From the Messages screen, you can also touch New
message to begin creating a new outgoing message.
3. Tap the To: field and enter the recipients phone

6. Select a multimedia attachment type:
Pictures: Opens the Gallery application. Use the onscreen navigation to select the picture you wish to send with the outgoing message. Capture picture: Opens the camera application. Take a picture, then tap Attach to use this image in your message. See Taking Pictures on page 107. Videos: Opens the Gallery application. Use the onscreen navigation to select a video and attach it to your outgoing message. Capture Video: Opens the camcorder application. Shoot a video, then tap Attach to use this video in your message. See Recording Videos on page 111. Audio: Opens the Select audio menu. Use the onscreen navigation to select an audio file and tap OK.

Controls

Record Play
Record Audio: Opens the message recorder

(shown above).

Record Duration: length of the recorded voice

message.

Volume Meter: displays the current recordings

volume level.

Record: starts recording your message. Play: plays back the current recording.
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Stop: stops the recording. Once stopped, tap either Use this recording (attach it to your message) or Discard (delete the current recording and re-record). Slideshow: Opens the Edit slideshow menu. Touch Add slide to create a new slide (this is a placeholder for new images to be added, similar to a playlist).

Current Image

Image Navigation
Touch the created slide (example, Slide 1), tap Add picture, then select the picture you want to add to the slide. Tap the text field below the image to enter a caption for the picture. Press and tap Preview (to preview the slide), Remove (to delete the currently selected picture), Add music, Add slide or change the slide Duration or layout. When finished, touch Done to attach the slideshow to your message.
on the Compose screen, tap the Remove button next to the attachment.
Note: To remove or replace a picture or an audio attachment,
7. When you are finished creating your new MMS
message, touch Send. To view and play a multimedia message:

This was a great time.

2. From the message list, tap a multimedia message
Caption Field Slideshow Controls

to open its contents.

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3. While the message is open, tap Play (adjacent to

the attachment).

Tip: The file attachment on the MMS message can be saved
to the microSD card. To save the attachment, touch and hold the file and touch Copy attached to SD card from the options menu.

additional time to process. While your device is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the device some time to process your data usage request.

Your User Name

When you buy your device and sign up for service, youre automatically assigned a user name, which is typically based on your name and a number, followed by @sprintpcs.com. (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the Nationwide Sprint Network. Your user name is automatically programmed into your device. You dont have to enter it.
Getting Started With Data Services
With your Sprint service, you are ready to start enjoying the advantages of data services. This section will help you learn the basics of using your data services, including managing your user name, launching a data connection and navigating the Web with your device.

Web and Data

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Finding Your User Name

If you arent sure what your user name is, you can easily find it on your device.
Note: Connected to the Internet can be done via either your
Mobile network or via Wi-Fi (configured via the Settings > Wireless & networks page).
Press > and tap > About phone > Status. The Phone number and User Name fields display your information.
While connecting, you may see an animation. Once complete, you are connected to the default Web page (Google).
Tip: To change the default launch page to a current page,
press and tap More > Settings > Set home page.

Updating Your User Name

If you choose to change your user name and select a new one online, you must then update the user name on your device.
Note: The Browser automatically launches when a Web link
is touching from within either an email or text message.
Press > and tap About phone > System Updates. Tap Update Profile.
Data Connection Status and Indicators

Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number: A3LSPHM900. More information on the phones SAR can be found from the following FCC website: http://www.fcc.gov/oet/ea/.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the direction of the internal antenna.
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Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Owners Record

The model, regulatory and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This is helpful if you need to contact us about your phone in the future. Model: Samsung Moment Serial No.:
User Guide Proprietary Notice
T9 Text Input is licensed by Nuance Communications, Inc. and is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending. User Guide template version 9a_FM (April 2009)
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Manufacturers Warranty

4B. Manufacturers Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants to the original purchaser ("Purchaser") that SAMSUNG's phones and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date:

Samsung Moment Update Instructions

Updated 05.14.10

It is important that you follow these instructions to ensure your device is updated properly. Requirements for Performing Upgrade You will need the following to perform this software upgrade COMPUTER: Desktop/Laptop Computer running Microsoft Windows XP with Service Pack 2(Home or Professional), Windows Vista (Home, Premium, Business, or Ultimate), or Windows 7. 200MB open hard disk space. All Firewall & Anti-Virus Programs should be temporarily disabled until the update process is completed. Administrative privileges required to download & install software. Available USB Port o Direct connection of the USB cable to the computer's USB port is strongly advised. The use of a USB hub or docking station is NOT recommended. PHONE: Fully charged battery OTHER: USB data cable Important WARNING: You will be unable to use your Samsung Moment during the upgrade process. This upgrade is only valid for the Samsung Moment, SPH-M900. Do not perform this update for any other handset. Check the current version of your phones software before proceeding: 1. From the Main screen on your handset, press Menu 2. Tap Settings 3. Tap About Phone 4. The software version will be listed under the Baseband Version heading and will be in the formation of S:M900.X.XX.XXXX 5. If the Baseband Version is S:M900.8.OS.DE03 you do not need to perform this software update. Your handset is on the latest build already 6. If the Baseband Version is not the version noted in 5 above, proceed with backing up your infomration before performing the software update Back Up your Information First
The upgrade process will Erase ALL User Data from the device. Please ensure that all critical information has been Backed Up before applying this upgrade. Please Remove Your MicroSD Memory Card before you start the update process. Gmail and Moxier Mail Contacts and Calendar on your SPH-M900 Moment are stored remotely on the Google and Microsoft Exchange server. After the upgrade, you can log back into your Gmail and Moxier Mail accounts to retrieve your information. Pictures, music, video, and files are stored on your microSD Memory Card. Please remove your microSD Memory card before you start the update process. Text messages on your handset will be lost. To save important text messages, you can forward it to an email address. 1. Tap the Applications Tab and then tap Messaging 2. Select text message that you want to save. 3. Hard press the text message. You will see a menu to Forward the message. Any installed applications downloaded from the Android market must be re-installed. To re-download applications follow the steps below: 1. Tap the Applications Tab and then tap Market 2. If prompted, sign in with your Google account credentials 3. Tap My Downloads Paid applications will populate the list shown. Free applications will have to be searched for again and downloaded manually. This Upgrade Tool is Not Compatible with any other handset. NOTE: Remove all previously installed Samsung New PC Studio and Samsung Drivers before installing this software update tool: Previously installed Samsung New PC Studio and Samsung Drivers may interfere with the software upgrade. Please remove them before installing the Software Upgrade tool.

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Step 1: Installing the Software Update Tool
1. Download the executable file to your desktop. 2. Double click on the icon downloaded to your desktop to begin the process. The InstallShield Wizard will install SamsungSimpleDL on your computer. Select Next> to continue. 3. Click Install to begin the installation. The InstallShield Wizard is now installing SamsungSimpleDL. When the InstallShield Wizard has successfully installed the SamsungSimpleDL. Click Finish. 4. Please close down all programs running on your computer and remove any disks from their drives. Select Yes, I want to restart my computer now and Select Finish. 5. Upon restarting your computer, you should see a new icon installed on your Desktop.
Step 2: Downloading the Software Upgrade to your Samsung Moment
1. After your PC comes back up from the restart, click on the SWUpgrade icon on your Desktop. 2. After reading the End User License Agreement, check the button I accept the terms and then select Next. 3. A warning will prompt you to synchronize the data on your handset and to charge your battery fully before proceeding with the software upgrade. Select Next after these steps have been performed.
4. Following the onscreen instructions, remove the back cover from your phone off and take out the battery. Put the battery back in the phone and put the cover back on. Select Next on the Software Upgrade tool.

5. Put the phone in Download Mode by simultaneously pressing and holding the Volume Down, Camera, and End keys on your handset. Hold the keys until the following screen appears. Select Next. NOTE: When instructed to simultaneously press and hold the Volume Down, Camera and End keys (download mode), it is important to press the End Key LAST. This will ensure you do not turn on the phone before the other two buttons are pressed. If you see a Samsung logo on the phones display when you do this, you will need to pull the battery and try again.
6. Attach the USB cable from the computer to the handset. 7. After plugging the USB cable from the handset to the computer, if the USB drivers are successfully detected and installed, there will be a message on the bottom left hand corner that shows Ready. On the bottom right hand corner, it will show COM Connected. Select Next. 8. The device drivers are now installed. Unplug the USB cable from the computer and the handset. Select Next.
9. Take the back cover from the phone off and remove battery. Put the battery back in the phone and put the cover back on. Select Next on the Software Upgrade tool. 10. For the second time in the process, put the phone in Download Mode by simultaneously pressing and holding the Volume Down, Camera, and End Keys on your handset (remember to press the End Key last). Hold the keys until the following screen appears. Select Next. NOTE: You do need to perform this step a second time in order to install the update properly.
11. Attach the USB cable from the computer to the handset again. To ensure that the drivers were detected, a message on the bottom left hand corner shows Ready. On the bottom right hand corner, it will show COM Connected. Select Next.
12. Press Start Software Download button to start the upgrade process. 13. IMPORTANT: Do not disconnect the USB cable from the computer or the handset. The handset may become inoperable if disconnected during the upgrade process.
14. The blue bar will show the progress of the software upgrade. 15. A popup message will show that the software upgrade is complete. Select OK.

16. Click the

at the top right hand corner to close the Software Upgrade tool.
17. The phone will restart after the software upgrade.
Step 3: Verifying the Samsung Moment Software Version on your Handset
1. After completing the upgrade, please verify the software on the phone is accurate: 1. From the Main screen, press Menu 2. Tap Settings 3. Tap About Phone 4. The software version will be listed under the Baseband version heading and will be in the format of S:M900.8.OS.DE03
Frequently Asked Questions
Is the Upgrade For My Moment SPH-M900 Moment Free Of Charge? o At this time, the upgrade is free for SPH-M900 Moment.
How Long Will The Upgrade Be Available For Free On My SPH-M900 Moment? o Currently, there is no plan to remove the upgrade after this initial release.
If I Have Problems Upgrading My SPH-M900 Moment, Can I Take It to My Local Sprint Store? o Samsung Technical Care & Sprint are here to help with the upgrade. Please contact 888-987-HELP (4357) or 888-211-4727 respectively.
If I Decide I Do Not Like the Update for My SPH-M900 Moment Can I Reload (CJ05 or CL14) Software? o It is not recommended to regress backwards to a previous software load. Any attempts to perform a regression may render the handset inoperable. What Can I Do If I Cannot Establish A Connection Between The Software Update Tool And My Phone? o o o Remove the data cable from the phone and reconnect it Remove the data cable from the computer and reconnect it into a different USB port. Troubleshooting--Please try following the steps below if you are still experiencing issues. Discconnect the USB cable from the handset. Take the back cover off the phone and remove battery. Put the battery back in the phone and put the cover back on.
Simultaneously press and hold the following keys on the Phone: Volume Down, Camera, and End keys. Hold the Keys down until the following screen appears. Reconnect USB cable to the handset. What Can I Do If I My Handset Is Stuck At This Screen And I Cannot Update My Handset? o Verify that you do not have any preinstalled Samsung drivers. Click on this link to verify. How Do I Remove Previously Installed Samsung USB Drivers? (http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_I D=557&PROD_ID=559&AT_ID=230546)
What Can I Do If I Accidently Disconnect My Handset From The USB Cable During The Software Upgrade Process? o o Disconnect the USB cable from the computer and handset Restart Step 2 Downloading Of The Software Upgrade(DE03) To the Phone