WELCOME

UPRA LUS FAMILY OF HEADSETS
FAMILLE DE MICROCASQUES UPRA LUS

BIENVENUE

parmi les utilisateurs de microcasques de la famille SupraPlus
to the SupraPlus Family of Headsets
H251 H251N P251 P251N H261 H261N P261 P261N

H251,H261 Standard Model

H251N, H261N Noise-Canceling Model

H251,H261 Modle standard

H251N, H261N Modle anti-bruit
Thank you for selecting the SupraPlus headset from Plantronics. It is designed to be used with Plantronics amplifiers that have the Quick Disconnect feature or compatible headset ready telephones and consoles. The SupraPlus family of headsets is designed to meet the needs of professional headset users. They are lightweight, either in a monaural or binaural design for comfortable extended wear and come with a Quick Disconnect feature. Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance.
Merci davoir choisi un microcasque SupraPlus de Plantronics. Ce microcasque est destin tre utilis avec des amplificateurs Plantronics dots dune connexion rapide Quick Disconnect ou avec des consoles et des tlphones mains libres microcasque. La famille de microcasques SupraPlus est destine satisfaire les besoins des utilisateurs professionnels. Ces microcasques sont lgers et leur possibilit de configuration mono ou binaurale rend confortable lcoute prolonge ; ils comportent un connecteur rapide Quick Disconnect. Ouvrir le guide de lutilisateur et se reporter de lautre ct. Suivre les instructions du Guide de dmarrage rapide pour configurer le microcasque et le rendre prt lemploi. On pourra se rfrer plus tard la section Entretien et Dpannage pour y trouver les directives et laide dont on aura besoin.
USER GUIDE GUIDE DE LUTILISATEUR

Headset Type

Standard Voice Tube Headset

NoiseCanceling Headset

Polaris* Voice Tube Headset
Polaris* Noise-Canceling Headset

Type de microcasque

Microcasque standard tube vocal

Microcasque antibruit

Microcasque tube vocal Polaris*
Microcasque anti-bruit Polaris*
Monaural Model Binaural Model

H251 H261

H251N H261N

P251 P261

P251N P261N
Modle monaural Modle binaural
* Polaris models connect directly to most headset ready telephones.
*Les modles Polaris se connectent directement la plupart des tlphones mains libres microcasque.
MAINTENANCE/TROUBLESHOOTING

ENTRETIEN/DPANNAGE

Printed in USA. 65411-01 (404)
I cannot hear callers Verify that the Quick Disconnect is connected. Make sure the headset is positioned properly. Make sure the amplifier, if used, is installed correctly. Turn up the volume control on the amplifier, if used. Change amplifiers configuration switch to a different position. Fit is uncomfortable Make sure the headband length is correct.
Plantronics Technical Assistance Center For assistance and accessibility information call the Plantronics Technical Assistance Center (TAC) (800) 544-4660 x5538 Sunday 5 P.M. through Friday 5 P.M. Pacific Standard Time or visit our website at www.plantronics.com. Hearing Aid Compatibility (HAC) Information. This telephone is compatible with inductively coupled hearing aids.
Centre dAssistance Technique Plantronics Le Bureau dAssistance Plantronics (TAC) est l pour vous aider! En cas de besoin, appelez le 1-800-540-8363, poste 5538, du Dimanche 17 heures au Vendredi 17 heures, heure du Pacifique (PST), ou visitez la section de notre site Web rserve au Service aprs-vente: www.plantronics.com. Information concernant la compatibilit avec les prothses auditives. Ce tlphone est compatible avec les prothses auditives induction.

LIMITED WARRANTY

for Plantronics Commercial Products Purchased in the US and Canada This warranty covers defects in materials and workmanship of Commercial Products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada. This warranty lasts for two years from the date of purchase of the Products. This warranty extends to you only if you are the end user with the original purchase receipt. We will, at our option, repair or replace the Products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/ remanufactured/pre-owned or new Products or parts. To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. If you need additional information, please contact our service centers at the numbers provided. THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCTS. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty.

GARANTIE LIMITE

pour les Produits commerciaux Plantronics achets aux -U et au Canada La prsente garantie couvre les vices de fabrication (matriaux et main duvre) des Produits commerciaux fabriqus, vendus ou certifis par Plantronics lorsque ces Produits ont t achets et utiliss aux tats-Unis et au Canada. La priode de garantie dure deux ans compter de la date dachat des Produits. La garantie vous est accorde exclusivement si vous tes lutilisateur final en possession du reu de caisse original. Nous rparerons ou remplacerons, au choix, les Produits non conformes la garantie. Nous pourrons utiliser des pices ou des Produits neufs, doccasion, remanufacturs/rnovs/reconditionns fonctionnellement quivalents. Pour mettre la garantie en jeu et obtenir du service, tlphoner Plantronics, au 800.544.4660 aux -U et au 800.540.8363 au Canada. Pour tous renseignements complmentaires, veuillez contacter nos centres de service aux numros fournis. CETTE GARANTIE EST LA GARANTIE INTGRALE DE PLANTRONICS POUR LES PRODUITS. Cette garantie vous donne des droits juridiques spcifiques et vous pouvez aussi bnficier dautres droits, variables dun tat ou dune Province lautre. Veuillez contacter votre distributeur ou notre centre de service pour tous les dtails concernant notre garantie limite, notamment les articles non couverts par cette garantie limite.

INDUSTRY CANADA NOTICE

Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the companys inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system (if present) are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Notice: The Ringer Equivalence Number (REN=1.1B) assigned to this terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.

1.2 Modle anti-bruit H261N 10 Perche 11 Microphone anti-bruit 1.3 Modles Polaris Pour utiliser le modle de microcasque Polaris, il suffit dinsrer le connecteur modulaire dans la prise de microcasque dun tlphone compatible. Le Polaris se connecte la plupart des tlphones mains libres microcasque.

2. Adjust the Headband

2.1 To adjust the headband, lengthen or shorten the band until it fits comfortably. The clickstop feature keeps the headband securely adjusted. Position the headset receivers so that the foam cushions sit comfortably over the center of your ears. 2.2 On models with only one receiver, position the stabilizer T-bar above your ear. 2.3 Adjust to fit.

2. Rglage du serre-tte

2.1 Rgler le serre-tte en lallongeant ou en le raccourcissant jusqu ce quil soit confortable. La bute avec enclenchement fixe le rglage du serre-tte. Placer les rcepteurs de microcasque de manire ce que les coussins auriculaires soient confortablement installs au centre de votre oreille. 2.2 Sur les modles un seul rcepteur, placer la barre stabilisatrice en T au-dessus de loreille. 2.3 Rgler la dimension souhaite.

3. Adjust the Mouthpiece

For Standard Models: 3.1 Hold the receiver securely against your ear with one hand. With your other hand, adjust the clickstop turret and the voice tube so that the tip sits two fingerwidths from the corner of your mouth. (To prevent breath noise, avoid putting the voice tube in front of your mouth.) For Noise-Canceling Models: 3.2 Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece. 3.3 Position the clickstop turret and boom so that the microphone is two finger-widths from the corner of your mouth. 3.4 Make sure the front of the microphone faces your mouth. If necessary, twist the microphone slightly so it's in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around.
3. Rglage de lensemble de microphone

2" 50.8 mm

Front Avant

Back Arrire

4. Connect Headset
For all Models: Quick Disconnect Connector This feature allows you to place a call on hold and move away from the phone without removing the headset. When you separate the Quick Disconnect, you place an ongoing conversation on hold. 4.1 Before using your headset, join the Quick Disconnect to the mating connector of the modular adapter cable. 4.2 Mount your headset and use with amplifier, adapter, or Polaris headset. To put your call on hold, grasp Quick Disconnect, as shown, and pull straight apart. To resume your conversation, reconnect the halves.

PARTS & ACCESSORIES

PICES ET ACCESSOIRES
FCC REGISTRATION & INFORMATION

FCC Requirements Part 68

SupraPlus Value Pack
for H251 and H261 models Includes voice tube, ear cushions, cord clip, Background Noise Suppressor (BNS) cup, and 3 cleaning towelettes.
Supr aPlu s Valu C Tow lean e Pa ele ing Cle ck tte Tow an e in
g in te an et le l C we To

lett g e

Background Noise Suppressor (BNS) Cup
For voice tube model headsets.
Suppresseur de bruit de fond (BNS)
Pour les modles de microcasque tube vocal.

P/N 10757-00

This equipment complies with Part 68 of the FCC Rules. The FCC Part 68 Label is located on the bottom of the unit This label contains the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment If requested this information must be provided to your telephone company. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJll. The plug and/or jacks used must comply with FCC Part 68 rules. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service.
Promotion Value Pack SupraPlus
pour les modles H251 et H261 Comprend un tube vocal, des coussins auriculaires, une pince vtement, un suppresseur de bruit de fond (BNS) et 3 lingettes de nettoyage.

P/N 65932-01

Ear Cushions

leatherette

Plantronics

SUPRAPLUS

Professional CORDED SERIES headset
The gold standard in performance and comfort even for the most phone-intensive applications.
The Plantronics SupraPlus telephone headset family has been trusted by enterprises corded headsets, designed for contact center and office professionals. of headsets also delivers superior all-day, every-day comfort and reliability. Call quality at the next level. Adding a Plantronics amplifier featuring Clearline audio technology protects from loud noises, reduces echoes and background noise, and equalizes call volume. Stylish, lightweight design. The light flexible cable and comfortable headband design, as well as the bendable noise-canceling microphone boom, work to enhance audio quality and the user experience. Plantronics compatibility. With Plantronics Quick Disconnect SupraPlus works with all Plantronics amplifiers and USB-to-headset adapters. Direct connect solutions are also available for headset-ready phones and agent consoles, providing connection flexibility for your diverse working environment.
around the world for years, and continues to set the standard for durable, lightweight
Business-critical reliability and comfort. SupraPlus not only meets or exceeds all specifications set by our existing world-class professional headsets, but this family
>> H251N-UNC Monaural headset with ultra noise-canceling microphone
Buy at The Human Solution | www.thehumansolution.com | 800-531-3746
Adjustable T-Pad headband

SupraPlus Key Features

Ultra noise-canceling (UNC) microphones. New UNC and wideband models feature an extended boom for industry-leading noise-canceling and echo performance, allowing for even clearer conversations in noisy environments. Excellent receive-side audio quality. A greater receive-side frequency response improves listening intelligibility. Comfortable, lightweight design. Adjustable headband, foam ear cushions and comfort T-Pad create a stable, comfortable fit. Bendable click-stop microphone boom. Stays in position for clearer voice transmission. Small, light, flexible cable. Designed for lightweight durability, with a single-cable design for binaural models. Quick call feature. Headband twists out of the way for convenient quick call pick up. Monaural or binaural styles. Monaural lets you hear the conversation and whats going on around you. Binaural cuts out distracting background noises.
Bendable click-stop microphone boom Smaller, lighter, more flexible cable Ultra noise-canceling microphone
SupraPlus Wideband Models
SupraPlus Wideband models take advantage of the latest wideband VoIP technologies, featuring wideband receivers to deliver improved speech clarity and life-like fidelitywhich helps to decrease listening errors, repeats and listener fatigue. For wideband systems only.
H251N-UNC Monaural with ultra noise-canceling microphone H261N-UNC Binaural with ultra noise-canceling microphone H251N Monaural with noise-canceling microphone H261N Binaural with noise-canceling microphone H251 Monaural with Voice Tube

Vista M22 Amplifier

Get ultimate sound quality on traditional PBX phones, IP phones and wideband IP phones by combining your Plantronics SupraPlus Series headset with our latest corded amplifierthe Vista M22 with Clearline audio technology.
HW251N Wideband monaural with ultra noise-canceling microphone HW261N Wideband binaural with ultra noise-canceling microphone
For more information about the SupraPlus Series or other Plantronics products, please visit our Web site at www.plantronics.com.
TEL: 800-544-4660 (USA AND CANADA) 831-458-7700 (OUTSIDE USA)
2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Sound Innovation, Clearline, SupraPlus, QuickDisconnect, and Vista are trademarks or registered trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Plantronics does not endorse or sponsor any promotional offers made in this advertisement. Please contact the reseller directly with any questions related to promotional offers. Published 02.08 OPS-15