Jabra BIZ 2400

Series
Jabra BIZ 2400 Series in general
Q How safe is the BIZ 2400 Series for users? A The Jabra BIZ 2400 Series features GN Netcom PeakStop technology, which protects users against the effects of any sudden spikes of loud sound. For example, the highpitch tone from a fax machine can be harmful to a headset users hearing. Many acoustic experts define acoustic shock as being exposed to a sound in excess of 135 dB SPL. In fact, lower sound levels can also damage the ears. The BIZ 2400 Series therefore like all other GN Netcom headsets cuts off sounds at 118 dB SPL (RMS). The Jabra BIZ 2400 USB incorporates technology to ensure safe average sound levels, making it the worlds first corded USB headset with built-in compliance to the strict noise-at-work regulations in force in EU countries. Used with the GN8210 digital amplifier, Jabra BIZ 2400 IP and Jabra BIZ 2400 headsets also comply with international health and safety directives to protect users against dangers associated with long-term cumulative noise exposure. Q Is there anything that blocks out unwanted noise? A Yes. The Jabra BIZ 2400 features GN Netcoms Noise Canceling system (NC) that blocks out unwanted background noise with greater precision than ever before and carefully distinguishes between your voice and any interference from other sound sources. There is also an option for an Ultra Noise Canceling (UNC) microphone for use in environments where there are extremely high levels of undesirable noise, and in which it is nevertheless necessary to maintain high levels of voice clarity in the phone conversation. Q How does a noise canceling microphone work? A A noise canceling microphone filters out unwanted background noise by differentiating between sounds from nearby sources, such as from the mouth, and those from far away, which are then eliminated. Because of this, it is important that a noise canceling microphone is positioned close to the mouth (approximately 2 cm/less than 1 inch when using the Ultra Noise Canceling microphone to prevent Voicecanceling). Q Do the Jabra BIZ 2400 IP and Jabra BIZ 2400 headsets work with all GN Netcom amplifiers? A Yes. Both Jabra BIZ 2400 IP and Jabra BIZ 2400 headset types are easy to connect to GN Netcom amplifiers via the standard GN Netcom QD (Quick Disconnect) interface. Q Can the Jabra BIZ 2400 IP headset be used with a computer? A Yes. The Jabra BIZ 2400 IP headset can be connected to a computer via a GN Netcom USB adaptor, such as the GN8110, GN8120, Link 220 or Link 280. Q What does wideband mean? A Wideband refers to the frequency range that the headset supports when transmitting and receiving sound. GN Netcom uses the definition 1506,800 Hz for true wideband. Jabra BIZ 2400 USB and Jabra BIZ 2400 IP headsets support wideband. Q What can be done if the person on the other end has difficulty hearing? A If the person being spoken to has difficulties hearing what the headset user is saying, try adjusting the position of the boom arm. This is particularly important when using a noise-canceling microphone, which should be quite close to the mouth (approximately 2 cm/less than 1 inch). In such situations, use of a GN Netcom amplifier such as the GN8210 is also recommended. Q What can be done if the headset user has difficulty hearing? A If the person using the headset has problems hearing what the person on the other end of the line is saying, try turning up the volume level on the phone or amplifier. If the problem persists, the headset user should consider switching from a mono to a duo headset. In such situations, use of an amplifier such as the GN8210 is also recommended. This makes it possible to turn up the volume. Use of DSP (Digital Signal Processing) also helps adjust sound levels to match user preferences and requirements.

Jabra is a registered trademark of GN Netcom A/S www.jabra.com
Q How long is the warranty on the headset? A GN Netcom provides a 3-year warranty on all headsets in the Jabra BIZ 2400 Series. Q Can the boom arm be rotated all the way round? A The patented FreeSpin boom arm is actually designed so that it can be rotated through more than 360 degrees, with no hindrance. In addition to making the headset more comfortable to use, this helps prevent breakages and damage. Q What kinds of accessories are available for Jabra BIZ 2400 headsets? A The range of accessories and replacement parts includes ear cushions, neckband, headband, ear hooks, and ear gels. Q Is there a Jabra BIZ 2400 headset with built-in Bluetooth? A Yes. The Jabra BIZ 2400 USB version has Bluetooth built in. This enables you to connect the headset to your PC and your mobile phone at the same time.

Jabra BIZ 2400 USB

Q Does the Jabra BIZ 2400 USB work with all computers? A The USB adaptor works with both PCs and Macs. Simply plug it into the USB port on the computer and the headset is ready for use. Drivers for leading softphones can be downloaded free from www.jabra.com/pcsuite. A special plug-and-play version with integrated controls for Microsoft Office Communicator is also available. The USB adaptor also works on some Linux computers, but it may be necessary to download special drivers. However, GN Netcom does not support this capability. Q What is the difference between the Microsoft OC variants and the standard variants? A The OC variants have buttons that only support Microsoft Office Communicator. They feature a special hook button that interacts with the Microsoft Office Communicator software, making it possible to exploit these functionalities to the full. An OC variant can be used in conjunction with other software as well as for conventional headset use, but the hook button will not function. Q How do I pair my Bluetooth mobile phone and my Jabra BIZ 2400 USB headset? A Make sure the headset is in pairing mode. This is indicated by a blue light. Consult the instructions in the user manual for your particular mobile phone, to make sure it is also set up in pairing mode. Q Why cant I hear anything in my headset? A Make sure you have selected the headset as an audio device in the appropriate control panel on your computer and also in the software you are using. Q Why doesnt my computer detect the headset, even though its plugged in? A Try to insert the headset cord and connector into a different USB port. Q Why doesnt my computer automatically toggle between the headset and my mobile phone, for audio? A You can always select the headset as your default audio device manually. If you are using a PC: 1.Go to the control panel on your computer 2.Open the Sound and Audio Devices menu. Once the cord from the headset is inserted, you can select the headset as your default device for sound playback and recording (it should appear as Jabra BIZ 2400). 3.Press Apply and then press OK. If you are using a Mac: Go to System Preferences on your computer. Once the cord from the headset is inserted, you can select the headset for output and input in the Sound menu, under Hardware. For more details about Jabra BIZ 2400 Series visit www.jabra.com

GN Netcom is a world leader in innovative headset solutions. GN Netcom develops, manufactures and markets its products under the Jabra brand name

A model for every requirement
The Jabra BIZ 2400 Series consists of more than 20 models. Each optimized for the particular requirements encountered with specific types of phone systems both traditional desk phones, softphones and wideband hardphones with frequency response rates and noise canceling systems appropriate to the kind of work they will be used for. There are narrowband models for use with conventional desk phones (3003,400 Hz), wideband models for IP hardphones (1506,800 Hz), and USB models for softphones and multimedia use (80-16,000 Hz) including a special USB version optimized for use with Microsoft Office Communicator. For more details visit www.jabra.com/10xBETTER This versatility makes Jabra BIZ 2400 headsets ideal for all kinds of phone systems and work environments right from quiet individual offices to noisy open plan contact centers. Jabra BIZ 2400 is available in both mono and duo speaker configurations with a wide selection of high quality microphone types and noise-canceling systems to match the acoustic profiles in particular kinds of work surroundings.

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Jabra BIZ 2400

about gn netcom

Through its Jabra brand, GN Netcom is a world leader in innovative headset solutions. With around 1,100 employees and sales offices around the world, GN Netcom develops, manufactures and markets a broad range of wireless headsets for mobile users and both wireless and corded headsets for contact centre and office-based users. GN Netcoms business activities also include its original equipment manufacturing (OEM) business. GN Netcom is a subsidiary of GN Store Nord A/S. For further information, please visit www.jabra.com
Jabra is a registered trademark of GN Netcom A/S www.jabra.com
Raising the bar on corded headset quality and performance
The new Jabra BIZ 2400 Series from GN Netcom takes corded headset technology to the next level. Building on our award-winning portfolio this new headset gives users all the premium benefits from GN Netcoms market-leader experience. We know exactly whats important for professional users. The Jabra BIZ 2400 Series provides a cascade of corded headset improvements in a high-end solution that pushes the envelope for the levels of audio, build and comfort available for dealing within the special requirements in contact center and office environments. The result is now here 10x BETTER
1 - Superior audio with Neodymium speakers 2 - Gold contacts for crystal-clear voice transmission 3 - Improved noise-cancellation with Jabra PureVoice technology
Weve done everything possible to improve the sound quality in both the earphones and the microphones in the Jabra BIZ 2400 headset. The Jabra BIZ 2400 range includes special versions for virtually all different kinds of phone systems, with frequency responses from as low as 80 Hz way up to 16,000 Hz. The new Neodymium speakers and noise-canceling microphones provide even better frequency response within these ranges, resulting in greater call clarity. A new and even more flexible break-proof boom arm lets users position the microphone in the ideal spot for top quality voice pick-up. The new microphone design features gold contacts for near perfect signal transport. Our new PureVoice noise-canceling system eliminates undesirable background noise with even greater precision. The comprehensive range of different microphone types helps users put their message across better even in the busiest of contact centers.
Patented break-proof FreeSpin boom
arm, featuring unhindered 360 degree-plus rotation that helps prevent breakage.
The patented FreeSpin microphone boom is virtually break-proof and stays in position no matter how users treat it. The new design allows users to turn the boom through more than 360 degrees eliminating this traditional source of boom damage and breakages.
4 -Patented FreeSpin boom prevents breakage by allowing 360 non-stop rotation 5 - Key parts in surgical steel for maximum strength 6 - Ultra-strong Kevlar-reinforced cord

Weve used surgical steel both for strength and to provide attractive high-quality metal details. The special cord on all Jabra BIZ 2400 models is reinforced with ultra-strong Kevlar. This prevents it from kinking, breaking or getting damaged in any other way essential for the, sometimes rough, treatment in professional contact center and office environments. Programmable soft-buttons to provide functionalities that are easy to integrate with the users computer hardware and software.
Without Noise Canceling With Noise Canceling
To boost wearing comfort still further, weve used a new, softer material for the ear cushions the kind often used in high-end stereo headsets. The USB version features GN Netcom Multiuse technology that lets users switch easily between softphone calls and calls on their Bluetooth-equipped mobile phone. Users can program the toggle button to carry out pre-defined tasks, such as answer mobile phone call or speak mute. The Jabra BIZ 2400 provides 3 inter-changeable mono wearing styles headband, neckband, and a patented earhook all of which can be used with the headset on either right or left ear. The GN Netcom FlexFit system makes it easy to swap between the different wearing styles.
7 - Supersoft ear cushions and FlexFit wearing styles 8 - Programmable soft-buttons 9 - Bluetooth connection for mobile phones 10 - Clothing clip with ID tag
The Jabra PureVoice noise-canceling system blocks out undesirable and intrusive background noise