Bissell 8910
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Bissell 8910
User reviews and opinions
| isa |
3:34pm on Friday, October 15th, 2010 ![]() |
| The day we went shopping for a gadget to clean the stairs, we came home with a full size cleaner because the Little Green was out of stock. I recently acquired a new puppy. She is the best, but living in an apartment, the carpeting is beige and very cheap. | |
| fitten |
7:52pm on Sunday, September 12th, 2010 ![]() |
| Wish I bought this lil guy 6 months ago. Has made cleaning up after my dog a breeze. It will clean large areas of carpet. | |
| zerg999 |
12:59am on Sunday, September 12th, 2010 ![]() |
| 3 kids under 4 I am very impressed with the attachment that allows you to clean upholstry. | |
| Fallen |
4:27pm on Saturday, July 10th, 2010 ![]() |
| I have a small shih-tzu puppy and for the first time, I needed a wet vacuum to clean up after him. On top of the new puppy. | |
| 3dmatrix |
6:35pm on Friday, July 9th, 2010 ![]() |
| First of all, for the beginners, this is just a carpet cleaner not vacuum cleaner. Inside the manual. | |
| kunp |
12:33pm on Thursday, June 17th, 2010 ![]() |
| Avoid, Avoid, Avoid My wife bought this in January 2008 based on Amazon reviews. Cleans Carpets..well Had this for over a year now. Have been very pleased with the results given. | |
| johnbergsing |
3:55am on Sunday, April 18th, 2010 ![]() |
| I have five young children and need a deep cleaner that works well. This is the second time I turned to Bissell to purchase a deep cleaner. | |
| coke |
3:42am on Sunday, March 28th, 2010 ![]() |
| I upgraded to this unit from a Bissell Powersteamer that had died after 3 years of use. | |
| cinnabar |
1:10pm on Sunday, March 14th, 2010 ![]() |
| Just bought this model for £179.97 from Argos. Deal than others. I have had Bissell products in the past, and if this machines continues to do as well as its started. | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents
ProHeat
3 Safety Instructions
USERS GUIDE
1699, 7901, 8910 SERIES
4-5 Product View 6 Assembly
7-8 Special Features 8-11 Operation
12-16 Maintenance and Care
16-18 Troubleshooting
18 Consumer Services 19 Replacement Parts 20 Warranty
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Thanks for buying a BISSELL ProHeat
Were glad you purchased a BISSELL ProHeat heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat. Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
www.bissell.com
800.237.7691
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your ProHeat
WARNING: To reduce the risk
of fire, electric shock, or injury:
Do not immerse. Use only on surfaces moistened by cleaning process. Always connect to a properly grounded outlet. See Grounding Instructions. Unplug from outlet when not in use and before conducting maintenance or troubleshooting. Do not leave machine when it is plugged in. Do not service machine when it is plugged in. Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Center. Use indoors only. Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces. Do not carry the appliance while in use. Do not unplug by pulling on cord. Unplug by grasping the plug, not the cord. Do not handle plug or appliance with wet hands. Do not put any object into appliance openings, use with blocked opening, or restrict air flow. o not expose hair, loose clothing, fingers or body D parts to openings or moving parts. Do not pick up hot or burning objects. Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor. Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors. Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.). Do not modify the 3-prong grounded plug. Do not allow to be used as a toy. Do not use for any purpose other than described in this Users Guide. Do not operate the appliance unless the belt door is securely assembled in the location provided. Use only manufacturers recommended attachments. Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide. Keep openings free of dust, lint, hair, etc. Do not point attachment nozzle at people or animals
Keep appliance on a level surface. Turn off all controls before unplugging. Unplug before attaching the TurboBrush. Be extra careful when cleaning stairs. Close attention is necessary when used by or near children. WARNING: The power cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash hand after handling.
SAVE THESE INSTRUCTIONS.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Grounded Outlets
Grounding Pin
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you arent sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance. This model is for household uses only.
WARNING:
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Product view
TurboBrush Storage (Select Models)
SmartTemp Ready Light Flow Indicator (Filter Inside) Lower Handle
SmartMix Switch SmartMix Tank
DirtLifter PowerBrush
Optional Accessories:
ReadyTools Dial Belt Access Door Floor Nozzle Window
These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 19.
3 Tough Stain Brush
4 Upholstery Tool
PreTreat Wand
TurboBrush
Hard Floor Attachment
Spraying Crevice Tool
Mesh Tool Bag (bag only)
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Trigger
Keep plenty of genuine BISSELL Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.
Upper Handle SmartTemp Switch
Tool Caddy Power Cord Quick Release Tough Stain Brush Storage
Tank-inTank Hex Nuts
Handle Release Flex Hose
BISSELL Formulas:
4" Upholstery Tool Storage (Select Models)
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 19.
48 oz. BISSELL Multi- Allergen Removal Formula with Scotchgard Protector #0720 www.bissell.com
48 oz. BISSELL Fiber Cleansing Formula with Scotchgard Protector #0710
48 oz. BISSELL Pet Odor and Soil Removal Formula with Scotchgard Protector #0730
48 oz. BISSELL Natural Orange Extract Formula with Scotchgard Protector #0740
48 oz. BISSELL Lavender Essence Formula with Scotchgard Protector #0750
43 oz. BISSELL 32 oz. 3X Concentrated BISSELL Fiber Cleansing Hard Floor Solutions Formula with Formula Scotchgard #0484 Protector #0716 800.237.7691
22 oz. BISSELL Tough Stain PreCleaner #0400
SmartMix
The SmartMix feature automatically mixes hot tap water with the BISSELL advanced cleaning formula. Simply choose one of the 3 settings (Heavy Traffic, Normal, or Water Rinse) and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need. Having a separate solution tank from the water tank allows no waste of formula. Because the water and solution are stored separately, they are not mixed until you are ready to clean. When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time! This feature is available on all ProHeat models.
SmartMix bottle
Scotchgard Protector
Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer. To maintain your Scotchgard 5-year limited stain warranty, you no longer are required to hire a professional. By using your BISSELL ProHeat machine with BISSELL formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you.
1 RT STAERE H
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Tank-in-Tank
Our Tank-in-Tank system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows you to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.
ReadyTools Dial
This provides either floor cleaning or above the floor cleaning with the flip of a switch. If choosing above floor cleaning for upholstery, stairs, or along the baseboards, choose the attachment appropriate for the job. Attach tool to the hose, and you are ready to go!
Flow Indicator
This is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the carpet and will stop spinning when the SmartMix tank or bladder needs to be refilled, or when the trigger is released.
Note: Flow Indicator does not spin when spraying through the attachment hose.
R NG FLOO NI CLEA
S TOOL AT RE PRET
Operation
Before you clean
1. 2. 3. 4. Plan activities to give your carpet time to dry. Move furniture to another area if cleaning an entire room (optional). Thoroughly vacuum area with a dry vacuum cleaner before deep cleaning. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
Note: Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.
OR IN FLO AN CLE G LS TOO EAT TR PRE
5. Pretreating (optional)
ATTENTION: a Some Berber carpets have
A. Spray the BISSELL Tough Stain Pre-treat formula onto heavy traffic areas, soiled areas, or stains. B. Allow to penetrate for at least 3 minutes. C. Following the instructions below, clean as normal, using the BISSELL ProHeat machine on the high traffic setting.
tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see cleaning fluid section on page 15.
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S H TA E R R
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Fill the water tank
1. 2. 3. 4. Release the handle and lay the machine handle back to access the tank. Remove the tank from the base of the machine by lifting the tank carry handle. Carry like a bucket to the sink. Rotate the handle forward to unlatch the lid. Lift off and set the lid aside. Fill up the bladder with clean hot tap water. *Do not boil or microwave water as it can destroy the bladder. Replace the top of the tank by matching the lid and tank edges. Handle must be in the forward position in order to replace lid. Rotate
Note: Remember to secure the lid and test to make sure it is secure before picking up the Tank. 5. 3. 4. 1. 2.
Place tank into machine base, seating firmly in place. Rotate tank handle back into latched position. Bring machine handle back into upright position.
Fill the SmartMix/formula tank
1. Lift the formula tank up and out of the machine base.
2a. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit. 2b. If using the BISSELL 3X Concentrated Fiber Cleansing Formula: Add 3 capfuls of 3X Concentrated Fiber Cleansing formula to the formula tank, and then fill with hot water to the line.
W ARNING: Reduce the Risk of Fire and To
When filling bottle or storing unit, set dial to:
Note: If bottle leaks, check for proper positioning of red grommet and straw.
Electric Shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.
Choose the SmartMix setting
Simply choose one of the 3 settings Heavy Traffic Normal Water Rinse and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.
WATER RINSE
SmartMix Dial
NOTE: When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!
H TR IG AFH N W OR FIC C A M PR AR TE AL O PE R R TE T IN C TO SE / R
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Set ready tools dial
Set ready tools dial to floor cleaning. ReadyTools Dial
Power switch
1. Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. The switches are found on the back of the handle. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning. The SmartTemp ready light indicates when the heater is ON ( I ).
Deep Cleaning stairs and heavy traffic areas on a regular basis can prolong carpet life.
Power Switch SmartTemp Switch
Note: SmartTemp heats the cleaning solution for carpet and hard floor application only. It does not heat solution sprayed through the accessory tools.
Cleaning strokes
1. While pressing the trigger, make one slow
forward wet pass and another one back. Let the built-in heater, formula, and DirtLifter PowerBrush do the work for you. Caution: Do not overwet. Take care not to run over loose objects, edges of area rugs, or the cord. Stalling brush may result in premature belt failure.
SmartTemp Light
Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water, and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you cant see any more water being pulled up.
NOTE: Both the SmartMix tank and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply cleaning solution or water.
W ARNING: reduce the risk of fire, To
electric shock or injury, unplug from the outlet before servicing.
After cleaning, you may want to turn the SmartMix dial to water rinse to give your carpeting a final water only rinse. This will ensure thorough removal of embedded dirt loosened by the deep cleaning formula. BISSELL deep cleaning formulas contain an anti-resoiling agent that helps your carpets repel dirt and keeps them looking good longer.
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Empty the tank
1. Remove the water tank from the base using the tank carry handle. Carry the tank like a bucket to a utility sink or outside where you will dispose of the collection water. Remove the top of the tank by rotating the handle forward to unlatch lid and lifting lid off tank. Empty collection water from bottom of tank.
NOTE: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away.
3. 1. 2.
After each use, remove and rinse the lint screen located on the tank lid. Refill the Tank-in-Tank by referencing Fill the water tank on page 9. Remember to secure the top of the tank by rotating the handle and test to make sure it is secure before picking up. Return Tank-in-Tank to the machine.
NOTE: Always check the level of cleaning formula in the SmartMix tank at the same time, and refill as needed
Rinse (optional)
Rinsing is an optional step that can be done during the cleaning process by switching to the water rinse setting, or it can be done after the carpeted area has been cleaned. 1. Simply choose the water rinse setting on the SmartMix dial, and follow the same path as you did for cleaning, taking care to do a forward (wet) stroke by depressing the trigger, a backward (wet) stroke, and a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear.
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Maintenance and care
Machine storage
Once your cleaning is complete, make sure the water tank is emptied and rinsed out. Put the unit away in a closet or basement for the next use. The SmartMix tank can remain filled and ready to go (store with machine set to water rinse setting), or it can simply be emptied back into the formula bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.
Machine care
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. Turn power and heater switches OFF ( 0 ). Unplug the machine and wrap the power cord. 2. After emptying the water tank, rinse it out at a faucet with running hot tap water, taking care to clean underneath the heavy duty bladder, and all around it. Clean out lint trap. Replace the Tank-in-Tank on the machine. Clean out the flow indicator filter each time it is used to ensure best cleaning performance. Unscrew the flow indicator cap, lift out the red rotor and white filter. Rinse all three parts with water. Replace the filter and rotor. Replace the flow indicator cap. Turn until snug, do not over-tighten. Any loose hair or debris can be pulled from the brush roll if desired and thrown away. Wipe the machines exterior with a soft cloth. After carpet is dry, vacuum again to remove hair and fuzz.
OR IN FLO EAN CL
LS TOO EAT TR PRE
Cleaning with attachments
Your ProHeat machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. 1. Important! If using to clean upholstery, check upholstery tags for instructions.
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Cleaning with attachments (continued)
A. Check manufacturers tag before cleaning. W or WS on the tag means you can use your ProHeat. If the tag is coded with an X or an S (with a diagonal stripe through it), or says Dry Clean Only, do not proceed with any deep cleaning machine. Do not use on Velvet or Silk. If manufacturers tag is missing or not coded, check with your furniture dealer or manufacturer. B. Check for colorfastness in an inconspicuous place. C. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet. D. Plan activities to allow upholstery time to dry. E. Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds. 2. 3. Follow the instructions on page 9 for filling the water tank and the formula tank. Set ready tools dial to the tools setting. This will allow spray and divert the suction to the hose.
Hard floor cleaning
Your ProHeat model may have come with a hard floor attachment and Hard Floor Solutions formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or on the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1. Vacuum or sweep thoroughly to pick up any loose debris and pet hair. 2. 3. Move any furniture, if needed. Empty any carpet cleaning formula back into the BISSELL bottle if stored in the formula tank. Fill formula tank with BISSELL Hard Floor Solutions, available at many retailers, or contact BISSELL Consumer Services.
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Hard floor cleaning (Continued)
4. 5. Fill the water tank with hot tap water and set aside. Attach the hard floor tool onto the floor nozzle with the long tab to the right side of the floor nozzle. First attach left side (short tab) catching tab over nozzle edge. Gently bend long tab (right side) outward to easily snap over edge of clear nozzle on left. Set the ready tools dial to floor cleaning. Set the SmartMix dial to normal clean. Plug into an outlet and turn the power switch and heater ON ( I ). Slowly move the machine forward and back over bare floor surface one time while pressing trigger. Caution: Do not overwet. Hard Floor Cleaning Tool Bottom Front Edge of Floor Nozzle Snap Together
6. 7. 8. 9.
10. Repeat the motion without pressing the trigger. This allows the bare floor tool to squeegee and suction up the dirty water. 11. Allow approximately 30 minutes for floors to dry. 12. Remove hard floor tool and rinse and dry before storing. 13. If any formula remains in the formula tank, pour it back into the Hard Floor Solutions bottle for use the next time. 14. Rinse out the formula tank.
Troubleshooting
SmartTemp ready light does not illuminate.
Possible Causes
Remedies
electric shock or injury unplug from outlet before servicing.
1. The SmartTemp switch is not turned ON ( I ). 1. Turn ON ( I ) the SmartTemp switch. 2. The machine power switch is not 2. Both switches must be ON ( I ) to turned ON ( I ). to activate the SmartTemp ready light. continued
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Reduced spray or no spray.
Possible Cause Remedies
1. Bladder may be empty. 1. Refill bladder with hot tap water. 2. SmartMix tank may be empty. 2. Fill with BISSELL deep Cleaning formula for cleaning. Fill with water if rinsing. 3. The filter may be clogged. 3. Clean out flow indicator filter, page 12. 4. Tanks may not be seated properly. 4. Turn power OFF (O); remove & reseat tanks. 5. Pump may have lost prime. 5. Turn power OFF (O); after 1 minute turn ON and press trigger. 6. The Pump belt may be broken. 6. Turn on the machine and check to see that the DirtLifter PowerBrush turns. If it does not, refer to #1 below.
DirtLifter PowerBrush does not turn.
1. The brush belt or pump belt 1. is off or broken. Lift Here Insert Screwdriver Blade Here
Turn the machine OFF (O) and unplug from the outlet. To check if the brush belt or pump belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the belt access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, please refer to Replacement Parts on page 19 before calling Consumer Services. Complete installation instructions will accompany the replacement belt.
Cleaner not picking up solution.
Remedies 1. ReadyTools dial may be on the 1. Set ReadyTools dial to either floor wrong setting for the cleaning job. cleaning or tools. 2. Nozzle window may not be 2. Press down firmly on the black properly attached. oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing. 3. Tank-in-tank lid is not properly installed. 3. Re-install lid; refer to page 9. 4. Tank-in-tank is not properly seated. 4. Tank-in-tank must be firmly seated to function; remove and reseat tank-in-tank.
Possible Causes www.bissell.com 800.237.7691
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Cleaner not picking up solution continued.
Remedies 5. Poor tool position. 5. Adjust angle; apply more (Hand held attachments only). downward pressure. 6. Tank-in-tank has picked up 6. Empty tank-in-tank, refer to maximum dirty water. page 11. Other Maintenance or Service not included above should be performed by an authorized service representative. If you should happen to need assistance during assembly or operations, call 1-800-237-7691
Thank you for selecting a BISSELL product.
Please do not return this product to the store
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services 1-800-237-7691
Monday - Friday Saturday
Or write: BISSELL HOMECARE, INC PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services
8 a.m. 10 p.m. ET 9 a.m. 8 p.m. ET
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See "About Your Warranty" on page 20 for details.
Please register your new BISSELL product at www.bissell.com/productregistration
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Replacement parts - BISSELL ProHeat
Below a list of common replacement parts*. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. 1 210-Small Area Tool 2 203-6655 Spraying Crevice Tool 3 203-6652TurboBrush 4 214-9131 Bare Floor Tool 5 214-9142 PreTreat Wand 6 215-9155Tough Stain Brush 7 015-9043Tank Assembly Complete (Includes lid assembly) 8 015-4439Tank Lid Assembly 9 015-9041Tank Bottom 10 210-1785 SmartMix Tank (Includes Cap) 11 210-1795 SmartMix Cap Assembly 12 555-6503 Flow Indicator Cap Assembly 13 214-9871 Floor Nozzle Window and Gasket 14 210-4052 Window Gasket 15 215-0628 Replacement Pump Belt (With Instructions) 16 015-0621 Replacement Belt Brush (With Instructions) 17 213-3501 Lint Screen Fiber Cleansing Formula 48 oz Multi-Allergen Removal Formula 48 oz Pet Odor and Soil Removal Formula 48 oz 3x Concentrated Fiber Cleansing Formula with Scotchgard Protector 43 oz. Hard Floor Solutions 32 oz 23 0400Tough Stain PreCleaner 22 oz
Part No.
Part Name
*Not all parts are included with every model. 4 5
To qualify you for discounts, rebates, and other BISSELL perks. Visit www.bissell.com/rewards to learn more.
www.bissell.com 800.237.7691
Earn Rewards Points!
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Warranty - BISSELL ProHeat
his warranty gives you specific legal rights, and you may also have other rights which may vary from state to T
Limited One Year Warranty
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELLs option, free of charge from the date of purchase by the original purchaser, for one years any defective or malfunctioning part. ee information below on "If your BISSELL product should require service". S his warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply T to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services.
Website or E-mail: www.bissell.com Use the Customer Service tab. Or Call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday 8 a.m. - 10 p.m. ET Saturday 9 a.m. - 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so 2008 BISSELL Homecare, Inc Grand Rapids, Michigan the above limitation may not apply to you.
All rights reserved. Printed in China Part Number 120-4076 Rev 9/08 Visit our website at: www.bissell.com
Scotchgard is a trademark of 3M.
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ProHeat
8910 SERIES 3 Safety Instructions
USERS GUIDE
4-5 Product View 6 Assembly
7-8 Special Features 8-11 Operation
12-15 Maintenance and Care
16-17 Troubleshooting
18 Consumer Services
19 Replacement Parts
19 Additional Accessories
20 Warranty
Thanks for buying a BISSELL ProHeat
Were glad you purchased a BISSELL ProHeat heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.
Your ProHeat is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, youll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat.
Thanks again, from all of us at BISSELL.
Mark J. Bissell President and Chief Executive Officer
www.bissell.ca
1-800-263-2535
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your ProHeat
WARNING: To reduce the risk
of fire, electric shock, or injury:
Keep appliance on a level surface. Turn off all controls before unplugging. TM Unplug before attaching the TurboBrush. Be extra careful when cleaning stairs. Close attention is necessary when used by or near children.
Do not immerse. Use only on surfaces moistened by cleaning process. Always connect to a properly grounded outlet. See Grounding Instructions. Unplug from outlet when not in use and before conducting maintenance or troubleshooting. Do not leave machine when it is plugged in. Do not service machine when it is plugged in. Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Centre. Use indoors only. Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces. Do not carry the appliance while in use. Do not unplug by pulling on cord. Unplug by grasping the plug, not the cord. Do not handle plug or appliance with wet hands. Do not put any object into appliance openings, use with blocked opening, or restrict air flow. o not expose hair, loose clothing, fingers or body D parts to openings or moving parts. Do not pick up hot or burning objects. Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapour. Do not use appliance in an enclosed space filled with vapours given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapours. Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.). Do not modify the 3-prong grounded plug. Do not allow to be used as a toy. Do not use for any purpose other than described in this Users Guide. Do not operate the appliance unless the belt door is securely assembled in the location provided. Use only manufacturers recommended attachments. Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide. Keep openings free of dust, lint, hair, etc. Do not point attachment nozzle at people or animals
SAVE THESE INSTRUCTIONS.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Grounded Outlets
Grounding Pin
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you arent sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance. This model is for household uses only.
WARNING:
Product view
Pet Stain EraserTM Tool
Stores on handle for easy access
Made from a minimum of 75% post consumer recycled material
Tough Stain Tool
Heat Indicator Light / Built-In Heater
Formula Tank
SmartMixTM Switch
Controls the cleaning setting choose between heavy traffic, normal, and water rinse
ReadyToolsTM Dial Belt Access Door
6 Rows DirtLifterTM PowerBrush Optional Accessories:
Floor Nozzle Window
These items are available for purchase with your model. To order replacement parts or additional tools or formulas, please refer to page 19.
Spraying Crevice Tool 3 Tough Stain Brush 4 Upholstery Tool Pet Stain EraserTM Tool Bare Floor Attachment
TurboBrushTM
WARNING:fire To reduce the risk of
Cord Clip Upper Handle Quick ReleaseTM Cord Wrap Heater Switch:
Turns heat on or off as needed
Spray Trigger
and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. NonBISSELL cleaning solutions may harm the machine and void the warranty.
Ready-to-Use Hose
No hook up required
Power Switch Extra Long Power Cord Tool Caddy
Full capacity 2-in-1 Tank
Lower Handle
Handle Release
BISSELL Formulas:
These items are available for purchase. To order replacement parts or additional tools please refer to page 19.
BISSELL Fiber Cleansing Advanced Formula with Scotchgard Protector
BISSELL Multi- Allergen Advanced Formula with Scotchgard Protector
BISSELL Pet Stain & Odor Advanced Formula with Scotchgard Protector
BISSELL Natural Orange Extract Advanced Formula with Scotchgard Protector
BISSELL 3X Fiber Cleansing Advanced Formula with Scotchgard Protector
BISSELL Hard Floor Solutions Formula
BISSELL Tough Stain PreCleaner
How to use this guide
This Users Guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat. Youll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this guide thoroughly before assembling your deep cleaner. Your ProHeat comes in three, easy to assemble components: Upper Handle Lower Handle 1 1. Tool Caddy
Warning: Not plug in your Do
cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures.
Assembly
The only thing you will need to assemble your cleaner is a Phillips head screwdriver. 1. 2. 3. 4.
Slide upper handle onto lower handle. Feed bundled power cord through tool caddy from caddys flat side. Align upper handle holes and tool caddy holes. Place hex nut into back of tool caddy and hold in place. Insert bolt from front to back turning into the hex nut until snug. Do not over tighten. Repeat 5. for the second bolt and hex nut. Insert 2 screws into lower 2 holes. Turn until snug. Snap tool(s) into storage on the tool caddy. Wrap power cord and flex hose as shown in figure 7. 3. 4.
5. 6. 7.
ProHeat assembly is now complete.
Special features of your BISSELL ProHeat
Your BISSELL ProHeat deep cleaner is a home cleaning system that automatically mixes hot tap water with BISSELL advanced cleaning formulas and heats the solution as it is applied to the carpet. The combination of heated solution, rotating brushes and powerful suction provide a safe and effective method of cleaning.
SmartTempTM
The BISSELL ProHeat models all feature a patented built-in heater which will heat hand hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 180. The heater switch which is located on the back of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate or oriental rugs. SmartTemp Ready Light
DirtLifterTM PowerBrush
The DirtLifter PowerBrush is designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjusts to all carpet heights. When the power is ON ( I ) and the machine is in the upright position, your carpet is protected because the brush is lifted up off the carpet.
SmartMixTM
The SmartMix feature automatically mixes hot tap water with the BISSELL advanced cleaning formula. Simply choose one of the 3 settings (Heavy Traffic, Normal, or Water Rinse) and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need. Having a separate formula tank from the water tank allows no waste of formula. Because the water and formula are stored separately, they are not mixed until you are ready to clean. When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!
Formula bottle
Scotchgard Protector
Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer. To maintain your Scotchgard 5-year limited stain warranty, you no longer are required to hire a professional. By using your BISSELL ProHeat machine with BISSELL formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you.
2-in-1 Tank
Our 2-in-1 Tank system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows you to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.
ReadyTools Dial
This provides either floor cleaning or above the floor cleaning with the flip of a switch. Attach tool to the hose, and you are ready to go! Flow Indicator
Flow Indicator
This is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the carpet and will stop spinning when the formula tank or bladder needs to be refilled, or when the trigger is released.
Note: Flow Indicator does not spin when spraying through the attachment hose.
Operation
Before you clean
1. 2. 3. 4.
Plan activities to give your carpet time to dry.
Move furniture to another area if cleaning an entire room (optional). Thoroughly vacuum area with a dry vacuum cleaner before deep cleaning. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
Note: Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.
1 T STAR HERE
ATTENTION: on Read pre-treat instructions ATTENTION: a Some Berber carpets have
5. Pretreating (optional)
page 15 carefully, prior to use.
A. Spray the BISSELL Tough Stain Pre-treat formula onto heavy traffic areas, soiled areas, or stains. B. Allow to penetrate for at least 3 minutes. C. Following the instructions below, clean as normal, using the BISSELL ProHeat machine on the high traffic setting.
tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see cleaning fluid section on page 15.
Fill the water tank
1. 2. 3. 4. Release the handle and lay the machine handle back to access the tank. Remove the tank from the base of the machine by lifting the tank carry handle. Carry like a bucket to the sink. Rotate the handle forward to unlatch the lid. Lift off and set the lid aside. Fill up the bladder with clean hand hot tap water. 3. *Do not boil or microwave water as it can destroy the bladder. Replace the top of the tank by matching the lid and tank edges. Handle must be in the forward position in order to replace lid. Rotate the handle to the carrying position to latch the lid. 5.
Note: Remember to secure the lid and test to make sure it is secure before picking up the Tank. 4. 1. 2.
Place tank into machine base, seating firmly in place. Rotate tank handle back into latched position. Bring machine handle back into upright position.
Fill the formula tank
1. Lift the formula tank up and out of the machine base. 2a. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert. Place formula tank into the slot in the side of the machine for a snug fit. 2b. If using the BISSELL 3X Fiber Cleansing Advanced Formula: Add 3 capfuls of 3X Fiber Cleansing Advanced formula to the formula tank, and then fill with hot water to the line.
Note: Make sure grommet is properly seated to avoid leaking.
W ARNING: Reduce the Risk of Fire and To
Electric Shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.
SmartMix Dial
Choose the SmartMix setting
Simply choose one of the 3 settings Heavy Traffic Normal Water Rinse and the ProHeat will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.
NOTE: When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!
Set ReadyTools dial
Set ready tools dial to floor cleaning.
Power switch
1. Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. The switches are found on the back of the handle. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning. The heater ready light indicates when the heater is ON ( I ).
Deep Cleaning stairs and heavy traffic areas on a regular basis can prolong carpet life.
Note: The built in heater heats the cleaning solution for carpet and hard floor application only. It does not heat solution sprayed through the accessory tools.
Cleaning strokes
1. While pressing the trigger, make one slow
forward wet pass and another one back. Let the built-in heater, formula, and DirtLifter PowerBrush do the work for you. Caution: Do not overwet. Take care not to run over loose objects, edges of area rugs, or the cord. Stalling brush may result in premature belt failure. Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water, and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you cant see any more water being pulled up.
NOTE: Both the SmartMix tank and the clean water tank must have liquid in them in order for the machine to spray. If one tank is empty the machine will not apply cleaning solution or water.
SmartTemp Light
W ARNING: reduce the risk of fire, To
electric shock or injury, unplug from the outlet before servicing.
Empty the tank
1. Remove the water tank from the base using the tank carry handle. Carry the tank like a bucket to a utility sink or outside where you will dispose of the collection water. Remove the top of the tank by rotating the handle forward to unlatch lid and lifting lid off tank. Empty collection water from bottom of tank.
NOTE: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with newer carpets that have never been deep cleaned before). This debris should be picked up and thrown away.
3. 1. 2.
After each use, remove and rinse the lint screen located on the tank lid. Refill the 2-in-1 Tank by referencing Fill the water tank on page 9. Remember to secure the top of the tank by rotating the handle and test to make sure it is secure before picking up. Return 2-in-1 Tank to the machine.
NOTE: Always check the level of cleaning formula in the formula tank at the same time, and refill as needed
Rinse (optional)
Rinsing is an optional step that can be done during the cleaning process by switching to the water rinse setting, or it can be done after the carpeted area has been cleaned. 1. Simply choose the water rinse setting on the SmartMix dial, and follow the same path as you did for cleaning, taking care to do a forward (wet) stroke by depressing the trigger, a backward (wet) stroke, and a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear.
Maintenance and care
Machine storage
Once your cleaning is complete, make sure the water tank is emptied and rinsed out. Put the unit away in a closet or basement for the next use. The formula tank can remain filled and ready to go (store with machine set to water rinse setting), or it can simply be emptied back into the formula bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.
Machine care
For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. Turn power and heater switches OFF ( 0 ). Unplug the machine and wrap the power cord. 2. After emptying the water tank, rinse it out at a faucet with running hand hot tap water, taking care to clean underneath the heavy duty bladder, and all around it. Clean out lint trap. Replace the 2-in-1 Tank on the machine. Clean out the flow indicator filter each time it is used to ensure best cleaning performance. Unscrew the flow indicator cap, lift out the red rotor and white filter. Rinse all three parts with water. Replace the filter and rotor. Replace the flow indicator cap. Turn until snug, do not over-tighten. Any loose hair or debris can be pulled from the brush roll if desired and thrown away. Wipe the machines exterior with a soft cloth. After carpet is dry, vacuum again to remove hair and fuzz.
Cleaning with attachments
Your ProHeat machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. 1. Important! If using to clean upholstery, check upholstery tags for instructions.
Cleaning with attachments (continued)
A. Check manufacturers tag before cleaning. W or WS on the tag means you can use your ProHeat. If the tag is coded with an X or an S (with a diagonal stripe through it), or says Dry Clean Only, do not proceed with any deep cleaning machine. Do not use on Velvet or Silk. If manufacturers tag is missing or not coded, check with your furniture dealer or manufacturer. B. Check for colorfastness in an inconspicuous place. C. If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet. D. Plan activities to allow upholstery time to dry. E. Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds. 2. 3. Follow the instructions on page 9 for filling the water tank and the formula tank. Set ready tools dial to the tools setting. This will allow spray and divert the suction to the hose.
*Built in heater heats the cleaning solution for carpet and hard floor application only. It does not heat solution sprayed through the accessory tools.
Manufacturers tag
WARNING: To reduce the risk of
injury, be extra careful when cleaning stairs. Make sure machine is secure and the floor surface is level.
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4. 5. 6. 7.
Set SmartMix dial to normal. Attach the cleaning tool to the end of the hose. Plug in and turn on the power switch. Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed. Caution: Do no overwet. When cleaning is complete, remove and rinse tools in clean, running water. Wrap hose around the tool caddy.
10. Empty water tank and rinse out, following the instructions on page 11. 11. Return ready tools dial to floor cleaning.
Cleaning fluid section
Keep plenty of genuine BISSELL deep cleaning formulas on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas.
Keep plenty of genuine BISSELL Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.
Stain removal
Do Not Delay! Attending to an accident soon after it occurs ensures the chances for full removal. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery. If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum. Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional. If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area. Using the BISSELL Tough Stain PreCleaner, spray evenly over soiled area. Do not overwet. Wait 3-5 minutes. Gently work the solution by blotting area with a clean, damp, color safe cloth. Clean using either the floor cleaning or tools setting on the ReadyTools dial.
Troubleshooting
Remedies
Heater ready light does not illuminate.
Possible Causes
electric shock or injury unplug from outlet before servicing.
1. The heater switch is not turned ON ( I ). 1. Turn ON ( I ) the heater switch. 2. The machine power switch is not 2. Both switches must be ON ( I ) to turned ON ( I ). to activate the heater ready light.
Reduced spray or no spray.
Possible Cause Remedies
1. Bladder may be empty. 1. Refill bladder with hot tap water. 2. Heater tank may be empty. 2. Fill with BISSELL deep Cleaning formula for cleaning. Fill with water if rinsing. 3. The filter may be clogged. 3. Clean out flow indicator filter, page 12. 4. Tanks may not be seated properly. 4. Turn power OFF (O); remove & reseat tanks. 5. Pump may have lost prime. 5. Turn power OFF (O); after 1 minute turn ON and press trigger. 6. The Pump belt may be broken. 6. Turn on the machine and check to see that the DirtLifter PowerBrush turns. If it does not, refer to #1 below.
DirtLifter PowerBrush does not turn.
1. The brush belt or pump belt 1. is off or broken. Lift Here Insert Screwdriver Blade Here
Turn the machine OFF (O) and unplug from the outlet. To check if the brush belt or pump belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the belt access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, please refer to Replacement Parts on page 19 before calling Consumer Services. Complete installation instructions will accompany the replacement belt.
Cleaner not picking up solution.
Remedies 1. ReadyTools dial may be on the 1. Set ReadyTools dial to either floor wrong setting for the cleaning job. cleaning or tools. 2. Nozzle window may not be 2. Press down firmly on the black properly attached. oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing. 3. 2-in-1 tank lid is not properly installed. 3. Re-install lid; refer to page 9. 4. 2-in-1 tank is not properly seated. 4. 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank. 5. Poor tool position. 5. Adjust angle; apply more (Hand held attachments only). downward pressure. 6. 2-in-1 Tank has picked up 6. Empty 2-in-1 tank, refer to maximum dirty water. page 11.
Other Maintenance or Service not included above should be performed by an authorized service representative. If you should happen to need assistance during assembly or operations, call 1-800-263-2535
Thank you for selecting a BISSELL product.
Please do not return this product to the store
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services 1-800-263-2535
Monday - Friday Saturday
Or write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2 ATTN: Consumer Services
8 a.m. 10 p.m. ET 9 a.m. 8 p.m. ET
Or visit the BISSELL website - www.bissell.ca
When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See "About Your Warranty" on page 20 for details.
Replacement parts - BISSELL ProHeat
Below a list of common replacement parts*. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. 9 10
Part No.
*Not all parts are included with every model. 4
015-9043Tank Assembly Complete (Includes lid assembly) 015-4439Tank Lid Assembly 015-9041Tank Bottom 210-1785 SmartMixTM Tank (Includes Cap) 210-1795 SmartMixTM Cap Assembly 555-6503 Flow Indicator Cap Assembly 214-9871 Floor Nozzle Window and Gasket 215-0628 Replacement Pump Belt (With Instructions) 015-0621 Replacement Belt Brush (With Instructions) 213-3501 Lint Screen
Part Name
Additional accessories
These items are available for purchase as accessories for your BISSELL Proheat: To purchase call 1-800-263-2535 or visit www.bissell.ca.
210-Upholstery Tool 203-6655 Spraying Crevice Tool 203-6652TurboBrushTM 203-7154 Pet Stain EraserTM Tool 214-9131 Bare Floor Tool 215-9155 3" Tough Stain Brush
Cleaning Formula: Refer to bottom of page 5 of this guide for a full
selection of cleaning formula avaliable for purchase
Warranty - BISSELL ProHeat
If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELLs option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. ee information below on "If your BISSELL product should require service". S his warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to T fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Call BISSELL Consumer Services at the number listed below or visit the BISSELL website www.bissell.ca to locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at canada.custhelp@bissell.ca or at the phone number below will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services.
Website or E-mail: www.bissell.ca Use the Customer Service tab. Or Call: BISSELL Consumer Services 1-800-263-2535 Monday - Friday 8 a.m. - 10 p.m. ET Saturday 9 a.m. - 8 p.m. ET Or write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2 ATTN: Consumer Services
BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. NOTE: Please keep your original sales receipt, it is your warranty.
2008 BISSELL Homecare, Inc BISSELL Canada Corporation Niagara Falls, ON L2E 6W2 All rights reserved. Printed in China Part Number 120-4088 Rev 11/08 Visit our website at: www.bissell.ca
Scotchgard is a trademark of 3M.
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