The power seat button is located on the lower left side of the drivers seat. This button allows you to move the seat up, down, forward and backward. It will also move the front of the seat up or down and the rear of the seat up or down.
Reclining Front Seatbacks
To adjust the seatback, lift the lever on the outer side of the seat and move the seatback to where you want it. Release the lever and ensure the handle returns to the original position and the seatback is securely locked. Pull up on the lever and the seat will go to an upright position.
But dont have a seatback reclined if your vehicle is moving.

Rear Seats

Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cant do their job when youre reclined like this. The shoulder belt cant do its job because it wont be against your body. Instead, it will be in front of you. In a crash you could go into it, receiving neck or other injuries. The lap belt cant do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.

Folding Rear Seat

Head Restraints
Slide the head restraint up or down so that the top of the restraint is closest to the top of your ears. This position reduces the chance of a neck injury in a crash.
To open the folding rear seat, open the trunk and pull one or both of the tethers located on the left side of the trunk. The left-hand tether will open the larger side of the seatback. The right-hand tether will open the smaller side of the seatback. Once a tether is pulled, the seatback can be pushed open through the trunk, or pulled open from inside the vehicle. To close the split folding rear seat, push the seatback up until you hear a click. Then pull on the seatback to make sure it is secure.
Safety Belts: Theyre for Everyone
This part of the manual tells you how to use safety belts properly. It also tells you some things you should not do with safety belts. And it explains the Supplemental Restraint System (SRS), or air bag system.
It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

To unlatch the belt, just push the button on the buckle. The belt should go back out of the way. Before you close the door, be sure the belt is out of the way. If you slam the door on it, you can damage both the belt and your vehicle. A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.
yellowblue The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, its more likely that the fetus wont be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.
You can be severely injured or killed in a crash if you arent wearing your safety belt -- even if you have air bags. Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it. Air bags are supplemental restraints to the safety belts. All air bags -- even Next Generation air bags -- are designed to work with safety belts, but dont replace them. Air bags are designed to work only in moderate to severe crashes where the front of your vehicle hits something. They arent designed to inflate at all in rollover, rear, side or low-speed frontal crashes. And, for unrestrained occupants, Next Generation air bags may provide less protection in frontal crashes than more forceful air bags have provided in the past. Everyone in your vehicle should wear a safety belt properly -- whether or not theres an air bag for that person.
Right Front Passenger Position
The right front passengers safety belt works the same way as the drivers safety belt. See Driver Position earlier in this section.
Supplemental Restraint System (SRS)
This part explains the Supplemental Restraint System (SRS) or air bag system. Your vehicle has Next Generation frontal air bags -- one air bag for the driver and another air bag for the right front passenger. Next Generation frontal air bags are designed to help reduce the risk of injury from the force of an inflating air bag. But even these air bags must inflate very quickly if they are to do their job and comply with federal regulations. Here are the most important things to know about the air bag system:
Air bags inflate with great force, faster than the blink of an eye. If youre too close to an inflating air bag, as you would be if you were leaning forward, it could seriously injure you. This is true even with Next Generation frontal air bags. Safety belts help keep you in position before and during a crash. Always wear your safety belt, even with Next Generation air bags. The driver should sit as far back as possible while still maintaining control of the vehicle.
CAUTION: (Continued) Neither the vehicles safety belt system nor its air bag system is designed for them. Young children and infants need the protection that a child restraint system can provide. Always secure children properly in your vehicle. To read how, see the part of this manual called Children and see the caution labels on the sunvisors and the right front passengers safety belt. There is an air bag readiness light on the instrument panel, which shows the air bag symbol.

yellowblue How does an air bag restrain? In moderate to severe frontal or near-frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. Air bags supplement the protection provided by safety belts. Air bags distribute the force of the impact more evenly over the occupants upper body, stopping the occupant more gradually. But air bags would not help you in many types of collisions, including rollovers, rear impacts and side impacts, primarily because an occupants motion is not toward those air bags. Air bags should never be regarded as anything more than a supplement to safety belts, and then only in moderate to severe frontal or near-frontal collisions. What will you see after an air bag inflates? After an air bag inflates, it quickly deflates, so quickly that some people may not even realize the air bag inflated. Some components of the air bag module -- the steering wheel hub for the drivers air bag, or the instrument panel for the right front passengers bag -- will be hot for a short time. The parts of the bag that come into contact with you may be warm, but not too hot to touch. There will be some smoke and dust coming from vents in the deflated air bags. Air bag inflation doesnt prevent the driver from seeing or from being able to steer the vehicle, nor does it stop people from leaving the vehicle.
When an air bag inflates, there is dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but cant get out of the vehicle after an air bag inflates, then get fresh air by opening a window or door.
yellowblue In many crashes severe enough to inflate an air bag, windshields are broken by vehicle deformation. Additional windshield breakage may also occur from the right front passenger air bag.
If you damage the covering for the drivers or the right front passengers air bag, the bag may not work properly. You may have to replace the air bag module in the steering wheel or both the air bag module and the instrument panel for the right front passengers air bag. Do not open or break the air bag coverings. If your vehicle ever gets into a lot of water -- such as water up to the carpeting or higher -- or if water enters your vehicle and soaks the carpet, the air bag controller can be soaked and ruined. If this ever happens, and then you start your vehicle, the damage could make the air bags inflate, even if theres no crash. You would have to replace the air bags as well as the sensors and related parts. If your vehicle is ever in a flood, or if its exposed to water that soaks the carpet, you can avoid needless repair costs by turning off the vehicle immediately and disconnecting the battery cables. Dont let anyone start the vehicle under any circumstances. See your dealer for service.

4. Buckle the belt. Make sure the release button is positioned so you would be able to unbuckle the safety belt quickly if you ever had to.
yellowblue 5. To tighten the belt, pull up on the shoulder belt while you push down on the child restraint. You may find it helpful to use your knee to push down on the child restraint as you tighten the belt. 6. Push and pull the child restraint in different directions to be sure it is secure. To remove the child restraint, just unbuckle the vehicles safety belt and let it go back all the way. The safety belt will move freely again and be ready to work for an adult or larger child passenger.

Larger Children

If you have the choice, a child should sit next to a window so the child can wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. Accident statistics show that children are safer if they are restrained in the rear seat. But they need to use the safety belts properly.
D Children who arent buckled up can be thrown out in

a crash.

D Children who arent buckled up can strike other

people who are.

Children who have outgrown child restraints should wear the vehicles safety belts.
Never do this. Here two children are wearing the same belt. The belt cant properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A belt must be used by only one person at a time.
What if a child is wearing a lap-shoulder belt, but the child is so small that the shoulder belt is very close to the childs face or neck? Move the child toward the center of the vehicle, but be sure that the shoulder belt still is on the childs shoulder, so that in a crash the childs upper body would have the restraint that belts provide. If the child is sitting in a rear seat outside position, see Rear Safety Belt Comfort Guides in the Index. If the child is so small that the shoulder belt is still very close to the childs face or neck, you might want to place the child in the center seat position, the one that has only a lap belt.
Never do this. Here a child is sitting in a seat that has a lap-shoulder belt, but the shoulder part is behind the child. If the child wears the belt in this way, in a crash the child might slide under the belt. The belts force would then be applied right on the childs abdomen. That could cause serious or fatal injuries. Wherever the child sits, the lap portion of the belt should be worn low and snug on the hips, just touching the childs thighs. This applies belt force to the childs pelvic bones in a crash.

This light comes on briefly when you turn your ignition on.
If this light comes on and stays on and you hear a chime, the vehicle should promptly be pulled off the road and the coolant level checked. If you have been operating your vehicle under normal driving conditions, you should pull off the road, stop your vehicle and turn off the engine as soon as possible. In Problems on the Road, this manual shows what to do. See Engine Overheating in the Index. See Engine Coolant in the Index. If there are visible signs of steam, see Engine Overheating in the Index before opening the hood. Have your vehicle serviced as soon as you can.
Malfunction Indicator Lamp (Check Engine Light)
Your vehicle is equipped with a computer which monitors operation of the fuel, ignition and emission control systems.
If you keep driving your vehicle with this light on, after a while, your emission controls may not work as well, your fuel economy may not be as good and your engine may not run as smoothly. This could lead to costly repairs that may not be covered by your warranty.
This system is called OBD II (On-Board Diagnostics-Second Generation) and is intended to assure that emissions are at acceptable levels for the life of the vehicle, helping to produce a cleaner environment. The CHECK ENGINE light comes on and a chime will sound to indicate that there is a problem and service is required. Malfunctions often will be indicated by the system before any problem is apparent. This may prevent more serious damage to your vehicle. This system is also designed to assist your service technician in correctly diagnosing any malfunction.
Modifications made to the engine, transaxle, exhaust or fuel system of your vehicle or the replacement of the original tires with other than those of the same Tire Performance Criteria (TPC) can affect your vehicles emission controls and may cause the CHECK ENGINE light to come on. Modifications to these systems could lead to costly repairs not covered by your warranty. This may also result in a failure to pass a required Emission Inspection/Maintenance test.
yellowblue This light should come on, as a check to show you it is working, when the ignition is on and the engine is not running. If the light doesnt come on, have it repaired. This light will also come on during a malfunction in one of two ways: If the light stops flashing and remains on steady, see If the Light Is On Steady following. If the light continues to flash, when it is safe to do so, stop the vehicle. Find a safe place to park your vehicle. Turn the key off, wait at least 10 seconds and restart the engine. If the light remains on steady, see If the Light Is On Steady following. If the light is still flashing, follow the previous steps, and drive the vehicle to your dealer or qualified service center for service. If the Light Is On Steady You may be able to correct the emission system malfunction by considering the following: Did you recently put fuel into your vehicle? If so, reinstall the fuel cap, making sure to fully install the cap. See Filling Your Tank in the Index. The diagnostic system can determine if the fuel cap has been left off or improperly installed. A loose or missing fuel cap will allow fuel to evaporate into the atmosphere. A few driving trips with the cap properly installed should turn the light off.

Judgment Muscular Coordination Vision Attentiveness.
D The amount of alcohol consumed D The drinkers body weight D The amount of food that is consumed before and

during drinking

Police records show that almost half of all motor vehicle-related deaths involve alcohol. In most cases, these deaths are the result of someone who was drinking and driving. In recent years, over 17,000 annual motor vehicle-related deaths have been associated with the use of alcohol, with more than 300,000 people injured. Many adults -- by some estimates, nearly half the adult population -- choose never to drink alcohol, so they never drive after drinking. For persons under 21, its against the law in every U.S. state to drink alcohol. There are good medical, psychological and developmental reasons for these laws.
D The length of time it has taken the drinker to
consume the alcohol. According to the American Medical Association, a 180-lb. (82 kg) person who drinks three 12-ounce (355 ml) bottles of beer in an hour will end up with a BAC of about 0.06 percent. The person would reach the same BAC by drinking three 4-ounce (120 ml) glasses of wine or three mixed drinks if each had 1-1/2 ounces (45 ml) of a liquor like whiskey, gin or vodka.
yellowblue Since alcohol is carried in body water, this means that a woman generally will reach a higher BAC level than a man of her same body weight when each has the same number of drinks. The law in many U.S. states sets the legal limit at a BAC of 0.10 percent. In a growing number of U.S. states, and throughout Canada, the limit is 0.08 percent. In some other countries, its even lower. The BAC limit for all commercial drivers in the United States is 0.04 percent. The BAC will be over 0.10 percent after three to six drinks (in one hour). Of course, as weve seen, it depends on how much alcohol is in the drinks, and how quickly the person drinks them. But the ability to drive is affected well below a BAC of 0.10 percent. Research shows that the driving skills of many people are impaired at a BAC approaching 0.05 percent, and that the effects are worse at night. All drivers are impaired at BAC levels above 0.05 percent. Statistics show that the chance of being in a collision increases sharply for drivers who have a BAC of 0.05 percent or above. A driver with a BAC level of 0.06 percent has doubled his or her chance of having a collision. At a BAC level of 0.10 percent, the chance of this driver having a collision is 12 times greater; at a level of 0.15 percent, the chance is 25 times greater!
Its the amount of alcohol that counts. For example, if the same person drank three double martinis (3 ounces or 90 ml of liquor each) within an hour, the persons BAC would be close to 0.12 percent. A person who consumes food just before or during drinking will have a somewhat lower BAC level. There is a gender difference, too. Women generally have a lower relative percentage of body water than men.

3100 V6 Engine A. Coolant Surge Tank with Pressure Cap B. Electric Engine Cooling Fans 2.4L L4 Engine
An electric engine cooling fan under the hood can start up even when the engine is not running and can injure you. Keep hands, clothing and tools away from any underhood electric fan. If the coolant inside the coolant surge tank is boiling, dont do anything else until it cools down.
The coolant level should be at or above the FULL COLD mark. If it isnt, you may have a leak in the radiator hoses, heater hoses, radiator, water pump or somewhere else in the cooling system.
Heater and radiator hoses, and other engine parts, can be very hot. Dont touch them. If you do, you can be burned. Dont run the engine if there is a leak. If you run the engine, it could lose all coolant. That could cause an engine fire, and you could be burned. Get any leak fixed before you drive the vehicle.
When adding coolant, it is important that you use only DEX-COOLR (silicate-free) coolant. If coolant other than DEX-COOL is added to the system, premature engine, heater core or radiator corrosion may result. In addition, the engine coolant will require change sooner -- at 30,000 miles (km) or 24 months, whichever occurs first. Damage caused by the use of coolant other than DEX-COOLR is not covered by your new vehicle warranty. If there seems to be no leak, with the engine on, check to see if the electric engine cooling fans are running. If the engine is overheating, both fans should be running. If they arent, your vehicle needs service.
Engine damage from running your engine without coolant isnt covered by your warranty.
How to Add Coolant to the Coolant Surge Tank
If you havent found a problem yet, but the coolant level isnt at the FULL COLD mark or slightly higher, add a 50/50 mixture of clean, drinkable water and DEX-COOLR coolant at the coolant surge tank, but be sure the cooling system, including the coolant surge tank pressure cap, is cool before you do it. (See Engine Coolant in the Index for more information.)
Steam and scalding liquids from a hot cooling system can blow out and burn you badly. They are under pressure, and if you turn the coolant surge tank pressure cap -- even a little -- they can come out at high speed. Never turn the cap when the cooling system, including the coolant surge tank pressure cap, is hot. Wait for the cooling system and coolant surge tank pressure cap to cool if you ever have to turn the pressure cap.
Adding only plain water to your cooling system can be dangerous. Plain water, or some other liquid like alcohol, can boil before the proper coolant mixture will. Your vehicles coolant warning system is set for the proper coolant mixture. With plain water or the wrong mixture, your engine could get too hot but you wouldnt get the overheat warning. Your engine could catch fire and you or others could be burned. Use a 50/50 mixture of clean, drinkable water and DEX-COOLR coolant.

D Most trips are less than 5 to 10 miles (8 to 16 km).
This is particularly important when outside temperatures are below freezing.
D Most trips include extensive idling (such as frequent driving in stop-and-go traffic). D Most trips are through dusty areas. D You frequently tow a trailer or use a carrier on top of

your vehicle.

-20_F (-29_C), consider using either an SAE 5W-30 synthetic oil or an SAE 0W-30 oil. Both will provide
If you are in an area where the temperature falls below
D The vehicle is used for delivery service, police, taxi
or other commercial application. Driving under these conditions causes engine oil to break down sooner. If any one of these is true for your vehicle, then you need to change your oil and filter every 3,000 miles (km) or 3 months -- whichever occurs first.
easier cold starting and better protection for your engine at extremely low temperatures.
yellowblue If none of them is true, use the long trip/highway maintenance schedule. Change the oil and filter every 7,500 miles (km) or 12 months -- whichever occurs first. Driving a vehicle with a fully warmed engine under highway conditions causes engine oil to break down slower.
Engine Air Cleaner/Filter

What to Do with Used Oil

Did you know that used engine oil contains certain elements that may be unhealthy for your skin and could even cause cancer? Dont let used oil stay on your skin for very long. Clean your skin and nails with soap and water, or a good hand cleaner. Wash or properly throw away clothing or rags containing used engine oil. (See the manufacturers warnings about the use and disposal of oil products.) Used oil can be a real threat to the environment. If you change your own oil, be sure to drain all free-flowing oil from the filter before disposal. Dont ever dispose of oil by putting it in the trash, pouring it on the ground, into sewers, or into streams or bodies of water. Instead, recycle it by taking it to a place that collects used oil. If you have a problem properly disposing of your used oil, ask your dealer, a service station or a local recycling center for help. The air cleaner is located on the drivers side of the engine compartment. To check or replace the air filter: 1. Unscrew the four Phillips screws, then pull the cover back. 2. Remove the air cleaner filter. 3. Be sure to install the air cleaner filter and replace the cover tightly.
yellowblue Refer to the Maintenance Schedule to determine when to replace the air filter. See Scheduled Maintenance Services in the Index.
Automatic Transaxle Fluid
It is not necessary to check the transaxle fluid level. A transaxle fluid leak is the only reason for fluid loss. If a leak occurs, take the vehicle to the dealership service department and have it repaired as soon as possible. You may also have your fluid level checked by your dealer or service center when you have your oil changed. Change both the fluid and filter every 50,000 miles (km) if the vehicle is mainly driven under one or more of these conditions:

D Using the wrong fluid can badly damage
brake system parts. For example, just a few drops of mineral-based oil, such as engine oil, in your brake system can damage brake system parts so badly that theyll have to be replaced. Dont let someone put in the wrong kind of fluid. NOTICE: (Continued)

NOTICE: (Continued)

Continuing to drive with worn-out brake pads could result in costly brake repair. Some driving conditions or climates may cause a brake squeal when the brakes are first applied or lightly applied. This does not mean something is wrong with your brakes. Properly torqued wheel nuts are necessary to help prevent brake pulsation. When tires are rotated, inspect brake pads for wear and evenly torque wheel nuts in the proper sequence to GM specifications. Your rear drum brakes dont have wear indicators, but if you ever hear a rear brake rubbing noise, have the rear brake linings inspected immediately. Also, the rear brake drums should be removed and inspected each time the tires are removed for rotation or changing. When you have the front brake pads replaced, have the rear brakes inspected, too. Brake linings should always be replaced as complete axle sets. See Brake System Inspection in Section 7 of this manual under Part C Periodic Maintenance Inspections.
D If you spill brake fluid on your vehicles
painted surfaces, the paint finish can be damaged. Be careful not to spill brake fluid on your vehicle. If you do, wash it off immediately. See Appearance Care in the Index.

Brake Wear

Your vehicle has front disc brakes and rear drum brakes. Disc brake pads have built-in wear indicators that make a high-pitched warning sound when the brake pads are worn and new pads are needed. The sound may come and go or be heard all the time your vehicle is moving (except when you are pushing on the brake pedal firmly).
The brake wear warning sound means that soon your brakes wont work well. That could lead to an accident. When you hear the brake wear warning sound, have your vehicle serviced.

Brake Pedal Travel

See your dealer if the brake pedal does not return to normal height, or if there is a rapid increase in pedal travel. This could be a sign of brake trouble.
Replacing Brake System Parts
The braking system on a vehicle is complex. Its many parts have to be of top quality and work well together if the vehicle is to have really good braking. Your vehicle was designed and tested with top-quality GM brake parts. When you replace parts of your braking system -- for example, when your brake linings wear down and you have to have new ones put in -- be sure you get new approved GM replacement parts. If you dont, your brakes may no longer work properly. For example, if someone puts in brake linings that are wrong for your vehicle, the balance between your front and rear brakes can change -- for the worse. The braking performance youve come to expect can change in many other ways if someone puts in the wrong replacement brake parts.

The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links in the wiring itself. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating.

Headlamp Wiring

The headlamp wiring is protected by fuses, one for each headlamp, in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have your headlamp wiring checked right away.
yellowblue If you ever have a problem on the road and dont have a spare fuse, you can borrow one that has the same amperage. Just pick a feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can. There are three fuse blocks in your vehicle: two instrument panel fuse blocks and the engine compartment fuse block. Instrument Panel Fuse Block The instrument panel fuse blocks are located at each end of the instrument panel. To access the fuses, open the fuse panel door by pulling out. Fuse Usage A. Radio B. Wipers C. Trunk Release and Remote Lock Control D. Turn Signals E. Power Mirrors F. Air Bag Instrument Panel Fuse Block-Left
To replace the door, insert the hooks at the front end first, then push the door into the instrument panel to secure it.
yellowblue Fuse Usage G. Body Function Control Module H. Powertrain Control Module J. Door Locks K. Body Function Control Module, Cluster STOP LPS. Stoplamps HAZARD LPS. Hazard Lamps IPC/HVAC BATT. Cluster, Climate Control MICRO RELAY TRUNK REL. Remote Trunk Release CIRCUIT BRKR PWR SEATS. Power Seats MICRO RELAY DR UNLOCK. Door Locks MICRO RELAY DR LOCK. Door Locks MICRO RELAY DRIVERS DR UNLOCKNot Used Instrument Panel Fuse Block-Right

P90166907X

Fuse Usage A. Instrument Panel Lights, Dimmer B. Cruise Control C. Climate Control System D. Cruise Control E. Fog Lamps

Short Trip/City Scheduled Maintenance 3,000 Miles (km)
An Emission Control Service.
j Change engine oil and filter (or every 3 months, whichever occurs first). j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Rotate tires. See Tire Inspection and Rotation in the Index for proper
rotation pattern and additional information. (See footnote +.)

DATE ACTUAL MILEAGE

SERVICED BY:

6,000 Miles (km)

9,000 Miles (km)

12,000 Miles (km)

j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Inspect air cleaner filter if you are driving in dusty conditions. Replace filter
if necessary. An Emission Control Service. (See footnote[.)

15,000 Miles (km)

18,000 Miles (km)
j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service. j Rotate tires. See Tire Inspection and Rotation in the Index for proper rotation pattern and additional information. (See footnote +.)

21,000 Miles (km)

24,000 Miles (km)
Short Trip/City Scheduled Maintenance 27,000 Miles (km)
j Change engine oil and filter (or every 3 months, whichever occurs first). j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Replace air cleaner filter. An Emission Control Service. j Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket

30,000 Miles (km)

for any damage. Replace parts as needed. An Emission Control Service. (See footnote[.) j Rotate tires. See Tire Inspection and Rotation in the Index for proper rotation pattern and additional information. (See footnote +.)

33,000 Miles (km)

j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Rotate tires. See Tire Inspection and Rotation in the Index for proper

36,000 Miles (km)

39,000 Miles (km)

42,000 Miles (km)

j Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. j Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if
necessary. An Emission Control Service. (See footnote[.)

45,000 Miles (km)

48,000 Miles (km)

50,000 Miles (km)

Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealers sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
yellowblue STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your concern will likely be resolved at a dealers facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you must file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
D Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)
D Dealership name and location D Vehicle delivery date and present mileage
yellowblue The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you are required to resort to this informal dispute resolution program prior to filing any court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope youll notify us. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-Colonel Sam Drive Oshawa, Ontario L1H 8P7
Ordering Service and Owner Publications in Canada
Service manuals, owners manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.
1999 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out the Service Publication Order Form in this book and mailing it in with your check, money order, or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1999 CHEVROLET
SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00 TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1999 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00 SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO: Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207 OWNERS INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owners manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owners Manual and Warranty Booklet. RETAIL SELL PRICE: $20.00 Without Portfolio: Owners Manual only. RETAIL SELL PRICE: $15.00 CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.