Related topics Turn off your device, 245

Take a picture

1. On the Home screen, click the Camera icon. 2. Press the Right Convenience key all the way down. Related topics Record a video, 13

Record a video

To perform this task, you might need to have a media card inserted in your BlackBerry device. 1. 2. 3. 4. On the Home screen, click the Media icon. Click the Video Camera icon. To start recording, click the record icon. To pause recording, click the pause icon.
Note: The approximate amount of memory available for saving videos appears on the lower part of the screen when video recording is paused. Related topics
Play a media file, 100 Take a picture, 13

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the key. Click Go To. Type a web address. 3. Press the Enter key.

Turn on the alarm

1. 2. 3. 4. On the Home screen or in the Applications folder, click the Clock icon. Press the Menu key. Click Set Alarm. Slide your finger to highlight On or Weekdays.
At the top of the Home screen, a clock indicator appears. Related topics Turn off your device, 245
Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search or Listen. 2. If necessary, click a Bluetooth enabled device. 3. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 4. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.

Troubleshooting: Basics

I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that your wireless service plan includes phone or voice services. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. Your device or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number. If you have more than one phone number associated with your device, verify that the phone number that you want to make calls from and receive calls to is set as your active phone number. Related topics Fixed dialing, 33 Call blocking, 32 Call forwarding, 30 Switch the active phone number, 36

Emergency calls

About emergency calls
If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. Your BlackBerry device is designed to allow emergency calls even when your device is locked. Depending on your device model and the wireless network that your device is connected to, your device is also designed to allow emergency calls when the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. You can only make emergency calls by typing official emergency access numbers (for example, 911 or 112). Note: You should not rely on any wireless device for essential communications, including medical emergencies. Emergency numbers may vary by location and emergency calls may be blocked or impeded by network, environmental, or interference issues.
About Emergency Callback Mode
If your BlackBerry device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your wireless service provider, Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call. In Emergency Callback Mode, you cannot send and receive messages or browse web pages. Your device exits Emergency Callback Mode at any time if you make a non-emergency call.

Make an emergency call

Perform one of the following actions: If your screen or BlackBerry device is unlocked, from the Home screen, press the Send key. Type the emergency number. Press the Send key. If your screen or device is locked, press the Send key. Click Emergency. Complete the instructions on the screen.If your device is locked, press the Menu key. Click Emergency Call. Click Yes. If your device is in standby mode, press the Power/Lock key. Press the Send key. Type the emergency number. Press the Send key.

About GPS technology

Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions.
If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth enabled GPS receiver. For more information, contact your wireless service provider. If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode, an emergency operator might be able to use GPS technology to estimate your location. Note: In an emergency, always provide the emergency operator with as much information as possible. Emergency operators might not be able to estimate your location using only GPS technology.

If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Press the Enter key. If the contact is in your contact list, click a contact. Click an email address or phone number. 5. Type a message. key. 6. Press the 7. Click Send. Related topics Mailing lists, 148 View the size of an MMS message before sending it, 68

Reply to a message

1. In a message, press the Menu key. 2. Click Reply or Reply to All.

Forward a message

You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following actions: Click Forward. Click Forward As. Click a message type.

Resend a message

You cannot change an SMS text message or MMS message before you resend it. 1. In a sent message, press the Menu key. 2. Perform one of the following actions: To change the message, click Edit. Change the message. Press the Menu key. Click Send. To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Press the Menu key. Click Send. To resend the message without changing it, click Resend.
Stop a message from sending
You can stop a message from sending only if a clock icon appears beside the message. 1. On the Home screen, click the Messages icon. 2. Highlight the message. 3. Press the Menu key. 4. Click Delete.

Managing messages

Open a message
1. On the Home screen, click the Messages icon. 2. Click a message. If you open an MMS message and the content does not appear, press the Menu key. Click Retrieve.

Save a message

1. 2. 3. 4. On the Home screen, click the Messages icon. Highlight a message. Press the Menu key. Click Save.
Search for text in a message, in an attachment, or on a web page
To search for text in a presentation, you must view the presentation in text view or in text and slide view. 1. 2. 3. 4. In a message, in an attachment, or on a web page, press the Menu key. Click Find. Type the text. Press the Enter key.
To search for the next instance of the text, press the Menu key. Click Find Next.
Mark a message as opened or unopened
On the Home screen, click the Messages icon. To mark a single message as opened or unopened, highlight the message. Press the Menu key. Click Mark Opened or Mark Unopened. To mark all messages prior to a specific date as opened, highlight the date field, press the Menu key. Click Mark Prior Opened.

Change the size of PGP indicators in messages
1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click PGP.
4. Change the Message Viewer Icons field. 5. Press the Menu key. 6. Click Save.
Change the encryption algorithms for PGP protected messages
If a message has multiple recipients, your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. Click PGP. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save.
Turn off the prompt that appears before a PGP protected message is truncated
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP. Change the Warn about truncated messages field to No. Press the Menu key. Click Save.
To turn on the prompt again, change the Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Security Options. Click PGP. Change the Warn about problems with my PGP keys field to No. Press the Menu key. Click Save.
To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes.
Troubleshooting: PGP protected messages
Try performing the following actions: Verify that the email account that you are using supports all signing and encryption options.
If you use message classifications, verify that the message classification supports the signing or encryption options that you want. Try using a different message classification.
Troubleshooting: Messages

I cannot send messages

Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send messages when you return to a wireless coverage area. If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number for your contact. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Host Routing Table. Press the Menu key. Click Register Now. Generate an encryption key. Verify that data service is turned on. Resend the message. Related topics Change a contact, 146 Turn off the connection to the wireless network, 230 About wireless coverage indicators, 233 Generate an encryption key, 257 Turn on or turn off data service or set roaming options, 230 Resend a message, 48

Rotate a picture

1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction.
Save a picture from an MMS message or a web page
You can save picture files, such as.jpg,.png,.gif, or.bmp files, to the BlackBerry device memory or a media card. 1. Open a picture attachment in an MMS message or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save.
Use a picture as your device wallpaper
1. 2. 3. 4. On the Home screen, click the Media icon. Click Pictures. Browse to a picture. Click Set As Wallpaper.
View pictures as a slide show
A slide show displays all the pictures in a category or folder in sequence. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4. Highlight a picture. 5. Press the Menu key. 6. Click View Slide Show. To close the slide show, press the Escape key.
Change the number of seconds between slides in a slide show
1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Press the Menu key. Click Options. Change the Slide Show Interval field. Press the Menu key. Click Save.
View pictures in list view
1. 2. 3. 4. 5. On the Home screen, click the Media icon. Click the Pictures icon. Click a category. Press the Menu key. Click View List.

Sort pictures

1. 2. 3. 4. 5. On the Home screen, click the Media icon. Press the Menu key. Click Options. Change the Sort By field. Press the Menu key.

Managing media files

Rename an audio or video file
You can only rename media files that you added. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore. 4. Navigate to a folder that contains audio or video files. 5. Highlight an audio or video file. 6. Press the Menu key. 7. Click Rename. 8. Type a name for the file. 9. Click Save. Related topics Rename a picture or picture folder, 112 Rename a playlist, 105
Rename a picture or picture folder
You can only rename pictures and picture folders that you transferred to or created on your BlackBerry device. 1. On the Home screen, click the Media icon. 2. Click the Pictures icon. 3. Click a category. 4. Highlight a picture or picture folder. 5. Press the Menu key. 6. Click Rename. 7. Type a name for the picture or picture folder. 8. Click Save. Related topics Rename an audio or video file, 112 Rename a playlist, 105

Task basics

Create a task
1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the Tasks icon. Click Add Task. Type the task information. Set a due date for the task. If the task recurs, set the Recurrence field. Press the Menu key. Click Save.

Change a task

1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Open. Change the task information. Press the Menu key. Click Save.
Change the status of a task
1. 2. 3. 4. On the Home screen or in the Applications folder, click the Tasks icon. Highlight a task. Press the Menu key. Perform one of the following actions: To mark the task as complete, click Mark Completed. To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.

Hide completed tasks

1. On the Home screen or in the Applications folder, click the Tasks icon. 2. Press the Menu key. 3. Click Hide Completed.

Send a task or memo

1. 2. 3. 4. 5. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type.

Delete a task

1. 2. 3. 4. On the Home screen or in the Applications folder, click the Tasks icon. Highlight a task. Press the Menu key. Click Delete.

Task list options

1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click General Options. Change the Show Tasks field to Yes. Press the Menu key. Click Save.
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key.
Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save.
View the number of tasks or memos stored on your device
1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device.

Change an AutoText entry

1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save.

Delete an AutoText entry

1. On the Home screen or in a folder, click the Options icon. 2. Click AutoText. 3. Highlight an AutoText entry.

Undo an AutoText change

Press the Backspace/Delete key twice.
Depending on the typing input language that you are using, some shortcuts might not be available. To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, press and hold the letter key until the capitalized letter appears. To type an accented character, press and hold the letter key. Click the accented character that appears on the screen. To turn on NUM lock, press and hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again. To turn on CAP lock, press and hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the Shift key again. To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again. To edit text that you have typed, click the text. Your BlackBerry device displays the editing indicator around the cursor. To move the cursor one character at a time, touch the editing indicator and slide your finger. To cut or copy text and paste it into an application, simultaneously touch the screen before and after the text that you want to copy. Click the cut or copy icon at the bottom of the screen. Place the cursor where you want to insert the cut or copied text. Press the Menu key. Click Paste. To change the typing input language quickly when you are using your device in landscape view, or in portrait view with the full keyboard, click the globe icon. Click an input language.

Troubleshooting: Typing

SureType technology does not recognize a word
Use the list that appears when you type to help you build words that SureType technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the screen. Continue typing the word.

I cannot check spelling

You can only check the spelling of text that you type. You can check spelling in English, German, Spanish, French, Dutch, Italian, Portuguese, Arabic, Danish, Greek, Norwegian, Russian, Swedish, Turkish, Afrikaans, Catalan, Czech, and Hungarian.

Language

Change the display language
To perform this task, you must have more than one language on your BlackBerry device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Language. Change the Language field. Press the Menu key. Click Save.

Set the number of icons that appear on the Home screen
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Advanced Options. Click Accessibility. Change the Grid Layout field. Press the Menu key. Click Save.

Keyboard

1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save.
Assign an application to a Convenience key
Your BlackBerry device has one or more Convenience key on the side of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen or in a folder, click the Options icon. 2. Click Screen/Keyboard. 3. Change the Right Side Convenience Key Opens or Left Side Convenience Key Opens fields. 4. Press the Menu key. 5. Click Save.

Themes

About themes
Depending on your wireless service provider, you might be able to set a theme on your BlackBerry device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in.cod file format.

Switch themes

1. 2. 3. 4. 5. 6. From the Home screen, press the Menu key. Click Options. Click Theme Options. Click a theme. To change the layout of the theme, in the Set Home Screen Layout section, click an option. Click Save.

Delete a theme

You can only delete themes that you have downloaded to your BlackBerry device. 1. On the Home screen or in a folder, click the Options icon. 2. Click Theme. 3. Highlight a theme. 4. Press the Menu key. 5. Click Delete.

Download a theme

Depending on your wireless service provider, this feature might not be supported. 1. On the Home screen or in a folder, click the Options icon.
2. Click Theme. 3. Press the Menu key. 4. Click Download Themes.

Troubleshooting: Display

My device screen turns off
When you do not use your BlackBerry device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the screen or press a key.

My display changed

Depending on your theme, display options such as icons, fonts, and your Home screen background, might change when you switch themes. Related topics Change the display font, 189 Use a picture as your device wallpaper, 111
No application opens when I press a Convenience key
Try the following: If you have not done so, assign an application to the key. Verify that you did not delete the application that you assigned to the key.

Search

Messages, attachments, and web pages

Search for messages

You can search for messages on your BlackBerry device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. 1. On the Home screen, click the Messages icon. 2. Press the Menu key. 3. Click Search. 4. Specify the search criteria. 5. Press the Menu key. 6. Perform one of the following actions: To search for messages without saving your search criteria, click Search. To save the search criteria, click Save. Type a title. Press the Menu key. Click Save. To search for messages using the criteria from your last search, click Last. Press the Menu key. Click Search. Note: If you search for messages, your device does not search attachments. To stop a search, press the Escape key.

Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth enabled GPS receiver. For more information, contact your wireless service provider. If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode, an emergency operator might be able to use GPS technology to estimate your location. Note: In an emergency, always provide the emergency operator with as much information as possible. Emergency operators might not be able to estimate your location using only GPS technology.

Get your GPS location

Depending on your wireless service provider and wireless network, this feature might not be supported. To perform this task, you must pair your BlackBerry device with a Bluetooth enabled GPS receiver if your device does not have an internal GPS receiver. 1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click GPS. Press the Menu key. Click Refresh GPS.
The longitude and latitude coordinates for your current location appear.

Turn off location aiding

Depending on your wireless service provider and wireless network, this feature might not be supported. By default, location aiding is turned on to improve the performance of GPS technology. When location aiding is turned on, your BlackBerry device connects to a central server periodically, which can increase your data service charges. To avoid these charges, you can turn off location aiding, but it might take longer for your device to get your GPS location. For more information, contact your wireless service provider. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options.
3. Click GPS. 4. Perform one of the following actions: To turn off location aiding, change the Location Aiding field to Disabled. To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save.
Prevent others from tracking your location
If your email account uses a BlackBerry Enterprise Server, your administrator might be able to track the location of your BlackBerry device. For more information, contact your administrator. 1. On the Home screen or in a folder, click the Options icon. 2. Click Advanced Options. 3. Click GPS. 4. Change the GPS Services field to Location Off. 5. Press the Menu key. 6. Click Save.

1. On the Home screen, click the Manage Connections icon. 2. Select the Wi-Fi check box. To turn off Wi-Fi technology, clear the Wi-Fi check box.
Connect to a Wi-Fi network
By default, new Wi-Fi profiles appear at the bottom of your Wi-Fi profile list. If your email account uses a BlackBerry Enterprise Server, your organization might prevent you from connecting to a Wi-Fi network. 1. On the Home screen, click the Manage Connections icon. 2. Click Set Up Wi-Fi Network. 3. Do one of the following: Click Scan for Networks. Click a network. Click Manually Add Network. Type the network name. Click Add. 4. Complete the instructions on the screen.
5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi network automatically next time. 6. On the Wi-Fi Setup Complete screen, do any of the following: To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options.
Connect to a Wi-Fi network using the Push Button Setup method
If you are using a wireless access point or router that is enabled with Wi-Fi Protected Setup, you can connect to the Wi-Fi network using the Push Button Setup method. 1. On the Home screen, click the Manage Connections icon. 2. Click Set Up Wi-Fi Network. 3. Click Push Button Setup. 4. Click Next. 5. On your access point or router, press the Wi-Fi Protected Setup button or click the option for Wi-Fi Protected Setup that appears on the access point administration web page or screen. 6. On your BlackBerry device, click Done. 7. When you are prompted to save a profile for the Wi-Fi network, click Next so that your device connects to the Wi-Fi network automatically next time. 8. Click Next. 9. On the Wi-Fi Setup Complete screen, perform any of the following actions: To change the order of your Wi-Fi profiles, click Prioritize Wi-Fi Profiles. To complete the Wi-Fi connection setup, click Finish. To change your Wi-Fi network options later, on the Home screen, click the Manage Connections icon. Click Wi-Fi Options.

If a known hotspot requires you to log in manually or if you have saved a Wi-Fi profile with the Connection Mode option set to Manual, you can turn off the prompt that appears when one of those networks becomes available. If you turn off the prompt, a red star still appears beside the Wi-Fi indicator at the top of the Home screen when you are within range. 1. On the Home screen, click the Manage Connections icon. 2. Click Wi-Fi Options. 3. Clear the Prompt me when Manual connection or login is required check box.
Advanced Wi-Fi connection settings

Change a Wi-Fi profile

1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Manage Connections icon. Click Wi-Fi Options. Highlight a Wi-Fi profile. Press the Menu key. Click Edit. Change the Wi-Fi profile options. Press the Menu key. Click Save.
Connection options for Wi-Fi profiles
Type a name for the Wi-Fi profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Connection Mode (Automatic): Set whether your BlackBerry device automatically connects to the Wi-Fi network when it is available. Connection Mode (Manual): Set whether you want to be notified each time that the Wi-Fi network becomes available. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points. VPN: If necessary, set a VPN profile to use with the Wi-Fi profile.
Security options for Wi-Fi profiles
Security Type: Set the security type that the Wi-Fi network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for certificate validation: If necessary, type the server subject name that your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN that your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network.

SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.

BlackBerry Storm2 9520/9550 Smartphone
Safety and Product Information
MAT-29270-001 Rev. 002 | PRINTSPEC-021 SWDT43156-696706-1015015912-001 | RCP51UW/RCK71CW

Contents

Important safety precautions.....3 Safety information.....7 Electrical safety.....7 Battery safety and disposal.....8 Device disposal......9 Safe use guidelines......9 Driving and walking safely.....10 Accessories......10 Antenna care.....10 Operating and storage temperatures.....11 Interference with electronic equipment....11 Dangerous areas.....12 Service.....13 About emergency calls and the BlackBerry Mobile Voice System...14 Additional safety guidelines.....14 Compliance information.....17 Exposure to radio frequency signals.....17 Specific absorption rate data.....18 FCC compliance statement (United States)....21 US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices.....22 Industry Canada certification....23
Class B compliance.....23 EU regulatory conformance.....24 Additional regulatory conformance....25 BlackBerry device product information....27 Product information: BlackBerry Stormsmartphone...27 Product information: BlackBerry Stormsmartphone.... 28 Legal notice.....31
Important safety precautions
Before you use your BlackBerry device, it is important that you read the compliance information and the guidelines for the safe use of your BlackBerry device that are found in this guide. To find the latest safety and product information, visit www.blackberry.com/docs/ smartphones. Use only approved batteries with your BlackBerry device. Use of batteries that have not been approved by Research In Motion might present a risk of fire or explosion, which could cause serious harm, death, or property loss. Use only RIM approved holsters. Use of holsters that have not been approved by RIM might, in the long term, present a risk of serious harm. Use only RIM approved chargers. Use of chargers that have not been approved by RIM might present a risk of fire or explosion, which could cause serious harm, death, or property loss. When you wear the BlackBerry device close to your body, use a RIM approved holster with an integrated belt clip or maintain a distance of 0.98 in. (25 mm) between your BlackBerry device and your body while the BlackBerry device is transmitting. Use of bodyworn accessories, other than RIM approved holsters with an integrated belt clip, might cause your BlackBerry device to exceed radio frequency (RF) exposure standards if the accessories are worn on your body while the BlackBerry device is transmitting. The long term effects of exceeding RF exposure standards might present a risk of serious harm. For more information about the compliance of this BlackBerry device with the FCC RF emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for your BlackBerry device as listed below: BlackBerry Stormsmartphone: FCC ID L6ARCP50UW BlackBerry Stormsmartphone: FCC ID L6ARCK70CW
Do not rely on your BlackBerry device for emergency communications. The wireless networks that are necessary to make emergency calls or send messages are not available in all areas, and emergency numbers (such as 911, 112, or 999) might not connect you to emergency services in all areas. If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, see the "About emergency calls and the BlackBerry Mobile Voice System" section for more information about emergency calls. Do not disassemble your BlackBerry device. Your BlackBerry device contains small parts that might be a choking hazard. Keep your BlackBerry device away from medical devices, including pacemakers and hearing aids, as they might malfunction causing serious harm or death to you or others. Do not put your BlackBerry device in contact with liquids as this might cause a short circuit, a fire, or an electric shock. When you use your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use the BlackBerry device. Do not use your BlackBerry device while driving unless you are permitted by law to use the BlackBerry device in hands-free mode. Using your BlackBerry device while driving could put you and others at greater risk of an accident causing serious injury, death, or property loss. Do not use your BlackBerry device in the presence of gas fumes as it might present a risk of fire or explosion. Do not use or store your BlackBerry device in temperatures that exceed 104 F (40C) as the BlackBerry device might become hot.

Do not dispose of your BlackBerry device in a fire as this might cause an explosion resulting in serious injury, death, or property loss. Turn off your BlackBerry device in aircrafts. Using your BlackBerry device on an aircraft might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft, its crew, and its passengers; and might be illegal. BlackBerry devices are not inherently safe and cannot be used in the presence of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such areas could cause an explosion or fire resulting in serious injury, death, or damage to property.

Safety information

Please read these safety and operation instructions before using the BlackBerry device or any accessories provided with the device. Retain these instructions for future use. In some countries there may be restrictions on using Bluetooth enabled and wireless devices with encryption software. Check with your local authorities.

Electrical safety

Charge the BlackBerry device using only the charging accessories provided by or specifically approved by Research In Motion for use with this BlackBerry device. Any approval from RIM under this document must be in writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any warranty provided with the BlackBerry device and might be dangerous.
Approved charging accessory models for the BlackBerry Stormsmartphone ASY-04195-002 ASY-14396-012 ASY-18071-001 ASY-18072-002 ASY-18078-001 Approved charging accessory models for the BlackBerry Stormsmartphone ASY-04195-002 ASY-14396-012 ASY-18071-001 ASY-18078-003 ASY-18080-003 ASY-18080-007 ASY-18683-001 ASY-18685-001 ASY-18976-002
ASY-18078-003 ASY-18080-003 ASY-18080-007 ASY-18083-001
ASY-18683-001 ASY-18685-001 ASY-18976-002 ASY-24479-005
Approved charging accessory models for the BlackBerry Stormsmartphone ASY-18072-002 ASY-18078-001 Use the charging accessories provided with the BlackBerry device or any other RIM approved charging accessories only from the type of power source indicated on the marking label. Before you use any power supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect the BlackBerry device only to products that bear the USB-IF logo or have completed the USB-IF compliance program. Do not overload power outlets, extension cords, or convenience receptacles as this might result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the charging accessory from the power outlet or convenience receptacle. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where the power cord connects to the BlackBerry device. Unplug charging accessories during lightning storms or when unused for long periods of time. Do not use charging accessories outside or in any area exposed to the elements. For more information about inserting the lithium-ion battery and connecting the power supply, see the documentation that came with the BlackBerry device. To buy accessories for your BlackBerry device, contact your wireless service provider or visit www.shopblackberry.com. ASY-18083-001 ASY-24479-005

Accessories

Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and might be dangerous.

Antenna care

Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC) regulations.
Operating and storage temperatures
Situate the BlackBerry device or device accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use the BlackBerry device for more than two weeks, turn off the device power, remove the battery, and follow the operating and storage temperatures listed in the following table: Device operating Device storage Travel charger operating Travel charger storage 32 to 104F (0 to 40C) 50 to 86F (10 to 30C) 32 to 104F (0 to 40C) -22 to 167F (-30 to 75C)
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment might not be shielded against the RF signals from the BlackBerry device. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. Verify that you are using the BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements: Always keep the BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when the BlackBerry device is turned on. Do not carry the BlackBerry device in your breast pocket. When using the phone on the BlackBerry device, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on the BlackBerry device immediately. Stop using your BlackBerry device and consult a physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this information. Health care facilities: Turn off all wireless connections on the BlackBerry device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external RF energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on the BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on the BlackBerry device turned off, use only non-radio based device applications in accordance with airline regulations for electronic devices.

Dangerous areas

The BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous environments, where such devices are required, including without limitation, in presence of gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication services, air traffic control, and life support or weapons systems. Potentially explosive atmospheres: Turn off all wireless connections on the BlackBerry device when in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Do not use the phone on the BlackBerry device to report a gas leak in the vicinity of the leak. Leave the area and, if the phone is available and active on the BlackBerry device, make the call from a safe location. Blasting areas: To avoid interfering with blasting operations, turn off all wireless connections on the BlackBerry device when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions.

Service

Only qualified service personnel should perform repairs to the BlackBerry device. Disconnect the power supply cables from the computer or electrical outlet and refer the BlackBerry device or charging accessory for service to qualified service personnel if any of the following situations occur: the power supply cord, plug, or connector is damaged liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory the BlackBerry device or charging accessory has been exposed to rain or water the BlackBerry device or charging accessory becomes very hot to the touch the BlackBerry device or charging accessory has been dropped or damaged in any way the BlackBerry device or charging accessory does not operate normally by following the instructions in the user documentation the BlackBerry device or charging accessory exhibits a distinct change in performance Do not attempt to disassemble the BlackBerry device or any charging accessory.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for the BlackBerry device. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore the BlackBerry device, charging accessory, or any other accessory to normal operation. Failure to observe all safety instructions contained in the user documentation for the BlackBerry device will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both.

About emergency calls and the BlackBerry Mobile Voice System
If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, the following statements are applicable to you: Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to a public safety answering point or similar emergency services are not processed through the BlackBerry Mobile Voice System, and are only processed from your BlackBerry device where mobile network coverage is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a replacement for traditional telephone service. Additional arrangements must be made, separate from the BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999) through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not agree to the above, remove the BlackBerry MVS Client from your device.
Additional safety guidelines
Speakerphone: The BlackBerry device is equipped with a speakerphone that can generate audio levels loud enough for phone call operation while holding the BlackBerry device at an arm's length from your head. When using your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Camera: Certain jurisdictions might prohibit or restrict your use of certain features on the BlackBerry device. If your BlackBerry device model has a camera, the following statements are applicable to you:
When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using the BlackBerry device. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring tones), or other content. Do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage the BlackBerry device. Flashing lights: Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of the BlackBerry device causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry device immediately and consult a physician. If you are susceptible to epileptic seizures or blackouts, consult your physician before using the BlackBerry device. The LED notification light is located on the front of your BlackBerry device, in the top right corner. If your BlackBerry device model has a camera, the camera flash LED aperture is located on the back of your BlackBerry device, either above or to the right of the camera lens. Caution: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Audio files: The BlackBerry device has the capability to play audio files. When listening to audio files using headphones, permanent hearing loss might occur if headphones are used at a high volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or device accessories through openings as this action might cause a short circuit, a fire, or electric shock. Do not use the BlackBerry device or device accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind on the BlackBerry device or device accessories. Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry device or device accessory. Take care when using the BlackBerry device with any charging accessories to route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking. Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either the BlackBerry device or the charging accessory.

BlackBerry device, keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 in. (25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. To reduce radio frequency (RF) exposure consider these safety guidelines: Use the BlackBerry device in areas where there is a strong wireless signal. The indicator that provides information about the strength of the wireless signal is located in the upper-right corner of the Home screen and displays five ascending bars. Three or more bars indicate a strong signal. A reduced signal display, which might occur in areas such as an underground parking structure or if you are traveling by train or car, might indicate increased power output from your BlackBerry device as it attempts to connect to a weak signal. Use hands-free operation if it is available and keep the BlackBerry device at least 0.98 in. (25 mm) from your body (including the abdomen of pregnant women and the lower abdomen of teenagers) when the BlackBerry device is turned on and connected to the wireless network. For more information about carrying your BlackBerry device, see the holster information in the "Additional safety guidelines" section of this document. Reduce the amount of time spent on calls.
Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION. The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian Government (IC), and recommended by The Council of the European Union when used as directed in the previous section. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model. The highest SAR value for your BlackBerry device model when tested for use at the ear is outlined as follows:

Device BlackBerry Stormsmartphone BlackBerry Stormsmartphone
SAR (W/kg) for 1g 0.97 1.01
SAR (W/kg) for 10g 1.02 0.92
The highest reported SAR value for this BlackBerry device when clipped on a belt, in a Research In Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions, including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come equipped with an
integrated belt clip SHOULD NOT be worn or carried on the body. For more information regarding the wearing or carrying of this BlackBerry device without using a RIM approved carrying solution equipped with an integrated belt clip, see the holster information in the "Additional safety guidelines" section of this document.
SAR (W/kg) for 1g 0.60 0.63
SAR (W/kg) for 10g 0.53 0.45
Body-worn measurements differ among wireless device and phone models, depending upon available accessories and FCC, IC, and The Council of the European Union requirements. The FCC has granted an Equipment Authorization for this wireless device model with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines when the BlackBerry device is used as directed in this section. SAR information on this wireless device model is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea after searching for the FCC ID for your device listed below. Additional information on SAR can be found on the CTIA - The Wireless Association web site at www.ctia.org. In Japan, additional information on SAR can be found on the Association of Radio Industries and Businesses (ARIB) web site at www.arib-emf.org/index.html, or on the Telecommunications Bureau of the Ministry of Internal Affairs and Communications (MIC) web site at www.tele.soumu.go.jp/e/index.htm.
Device BlackBerry Stormsmartphone BlackBerry Stormsmartphone ___________________________________
FCC ID L6ARCP50UW L6ARCK70CW
* In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged over 1 g of tissue for the body or head (4.0 W/kg averaged over 10 g of tissue for the extremities hands, wrists, ankles, and feet). ** In Europe, the SAR limit for mobile devices used by the public is 2.0 watts/kg (W/kg) averaged over 10 g of tissue for the body or head (4.0 W/kg averaged over 10 g of tissue for the extremities - hands, wrists, ankles, and feet). Studies suggest that the standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).

FCC compliance statement (United States)
FCC Class B Part 15 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help.
US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This BlackBerry device has been tested and rated for use with hearing aids for some of the wireless technologies that the BlackBerry device uses. However, other wireless technologies may be used in this BlackBerry device that have not been tested for use with hearing aids. It is important to try the different features of your

BlackBerry device thoroughly and in different locations to determine if you hear any interfering noise when using this BlackBerry device with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies and for information about hearing aid compatibility. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro.
Industry Canada certification
The BlackBerry Stormsmartphone complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS 210 under certification number 2503A-RCP50UW. The BlackBerry Stormsmartphone complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS 210 under certification number 2503A-RCK70CW.

Class B compliance

This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the interferencecausing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
EU regulatory conformance
Research In Motion hereby declares that this BlackBerry device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Device BlackBerry Stormsmartphone BlackBerry Stormsmartphone Applicable CE marking
The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/declarationofconformity. Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom If you have a Wi-Fi enabled BlackBerry device, your BlackBerry device may be operated on Wi-Fi networks in all European Union member countries. When operated in France, this equipment uses non-harmonized frequency bands. This equipment may be operated in Turkey. If you have a Wi-Fi enabled BlackBerry device, in France, outdoor operation of a wireless device is only permitted using the 2.4 to 2.454 GHz frequency band. The BlackBerry device only operates in infrastructure mode and as a result, will not transmit in the 2.4 to 2.454 GHz frequency band other than to communicate with a wireless access point.

Additional regulatory conformance
Specific details about compliance with the following standards and regulatory bodies for your BlackBerry device may be obtained from Research In Motion: Device BlackBerry Stormsmartphone BlackBerry Stormsmartphone Applicable conformance information PCS Type Certification Review Board (PTCRB) Underwriters Laboratories (UL) 60950-1 requirements for Canada and the United States Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Global Certification Forum Certification Criteria (GCF CC) requirements International Electrotechnical Commission (IEC) 60825-1 2001: Safety of Laser Products
This BlackBerry device supports the Turkish SMS characters as outlined in ETSI TS 123.038 V8.0.0 (or newer version code) and ETSI TS 123.040 V8.1.0 (or newer version code). This BlackBerry device is in conformity with Turkeys EEE Directive.
BlackBerry device product information
Product information: BlackBerry Stormsmartphone
Mechanical properties: weight: approximately 5.6 oz (160 g) including lithium-ion battery size (L x W x H): 4.43 x 2.44 x 0.53 in. (112.5 x 62 x 13.5 mm) 2 GB on-board device memory, 256 MB flash memory Power specifications: removable, rechargeable lithium-ion cell battery supports 3V, 1.8V SIM cards micro-USB-compatible port for data synchronization and charging LED camera flash properties: Class 1 LED product maximum radiated power: 3.2 mW Mobile network radio specifications: single-band support: UMTS/HSPA 2100 MHz quad-band support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz networks: UMTS, HSPA, GSM
power class: Class 3 (UMTS 2100), Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900) transmitting frequency: UMTS 1920 to 1980 MHz, GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz receiving frequency: UMTS 2110 to 2170 MHz, GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, A-GPS 1575 MHz, A-GPS EMHz Wi-Fi network radio specifications: wireless LAN standard: IEEE 802.11b, IEEE 802.11g transmitting and receiving frequency: 2412 to 2472 MHz Bluetooth radio specifications: single-band support: ISM 2.4 GHz transmitting and receiving frequency: 2402 to 2480 MHz Bluetooth Class 1
Mechanical properties: weight: approximately 5.6 oz (160 g) including lithium-ion battery size (L x W x H): 4.43 x 2.44 x 0.53 in. (112.5 x 62 x 13.5 mm) 2 GB on-board device memory, 256 MB flash memory
Power specifications: removable, rechargeable lithium-ion cell battery supports 3V, 1.8V SIM cards micro-USB-compatible port for data synchronization and charging LED camera flash properties: Class 1 LED product maximum radiated power: 3.2 mW Mobile network radio specifications: single-band support: UMTS/HSPA 2100 MHz dual-band support: CDMA 800, CDMA 1900 MHz quad-band support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz networks: UMTS, HSPA, CDMA2000 1xEV-DO Rev A, GSM power class: Class 3 (UMTS 2100), Class 3 (CDMA 800), Class 2 (CDMA 1900), Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900) transmitting frequency: UMTS 1920 to 1980 MHz, Cell 824.70 to 848.31 MHz, GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz receiving frequency: UMTS 2110 to 2170 MHz, Cell 869.70 to 893.31 MHz, GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, A-GPS 1575 MHz, A-GPS EMHz Wi-Fi network radio specifications:

wireless LAN standard: IEEE 802.11b, IEEE 802.11g transmitting and receiving frequency: 2412 to 2472 MHz Bluetooth radio specifications: single-band support: ISM 2.4 GHz transmitting and receiving frequency: 2402 to 2480 MHz Bluetooth Class 1

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