order media. 25 order print cartridges. 25 order other supplies. 25

maintain your hp psc. 27

clean the glass. clean the lid backing. clean the exterior. work with print cartridges. self-maintenance sounds.. 36
get hp psc 1310 series support. 37
get support and other information from the Internet. 37 hp customer support. 37
prepare your hp psc for shipment.41 hp distribution center.43

warranty information. 45

duration of limited warranty. warranty service. warranty upgrades. returning your hp psc for service. hewlett-packard limited global warranty statement. paper specifications. physical specifications. power specifications. environmental specifications. environmental product stewardship program. regulatory notices. declaration of conformity.45.45.45.46.46.49.50.50.50.50.51.54
10 technical information. 49
11 hp instant share setup and use. 55
use hp instant share in five easy steps (Windows).55 send a photo or image using your hp psc (Macintosh). 57 why should I register with hp instant share (Windows)?.58
12 troubleshooting information. 59
installation troubleshooting. 59 operational troubleshooting.65

Index. 67

hp psc 1310 series

get help

This User Guide contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP psc.

Setup Guide

description
The Setup Poster provides instructions for setting up and configuring your HP psc. Make sure you use the correct setup information for your operating system (Windows or Macintosh).
HP Image Zone Help The HP Image Zone Help provides detailed information on using the software for your HP psc. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp image zone help. User Guide The User Guide you have in your hands contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. To access troubleshooting information: For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Image Zone Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP psc. Troubleshooting is also available from the Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp image zone help, then click hp psc 1310 series. There is also a Troubleshooting chapter available in this User Guide. If you have Internet access, you can get more information from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions. Readme file After you install your software, you can access the Readme file (if any) from either the HP PSC 1310 Series CD-ROM or the HP PSC 1310 Series program folder. A Readme file contains late-breaking information that does not appear in the User Guide or the online help.

quick start Your HP PSC supports the PictBridge standard. The PictBridge port allows you to connect any PictBridge-compliant camera to the HP PSC with a USB cable and print your photos without using the computer. Note: Do not use this port to connect your HP PSC to your computer. Also, do not connect any other USB device, such as a mouse, keyboard, or photo card reader to this port.
For more information on printing from your PictBridge camera, see print from a camera on page 17.
front panel status lights
Status lights on the front panel provide information about tasks that your HP psc is currently performing or about maintenance tasks that you need to perform on the device. For example, you can tell if the device is on or off, if it is processing a black-and-white or color copy, if it is out of paper, or if there is a paper jam. All status lights on the front panel are reset to the default display after two minutes unless there is an error. Review the graphic and the table on the next page to become familiar with the front-panel status lights that provide information about tasks that your HP PSC is currently performing.
black copy area color copy area

on light (green)

Light is off.
black copy color copy explanation area area (backlight) (backlight)
Light is off. Light is off.

what to do?

Your HP PSC is turned off. Press the On/Resume button to turn your HP PSC on. Your HP PSC is turned on and is ready for use. Begin a scan, copy, or print job from the front panel or from the software.

Light is on.

Light is blinking. Light is blinking. Light is blinking.
Light is on. Light is on.
Your HP PSC is processing Wait for your HP PSC to finish processing the job. a print, scan, or maintenance job. Your HP PSC is processing Wait for your HP PSC to a black-and-white copy finish processing the job. job. Your HP PSC is processing Wait for your HP PSC to a color copy job. finish processing the job.
Light is blinking. Light is on.

Light is blinking.

Light is on Light is on Your HP PSC is busy doing Wait for the current job Blinks faster to be completed before for 3 seconds or blinking. or blinking. another task. starting another job. and then stays illuminated. In addition to providing information about current tasks, the lights on the front panel can also indicate error conditions. Review the graphic and the table below to become familiar with the front-panel status lights that provide information about error conditions that your HP PSC is currently experiencing.

open the hp director for Macintosh users
quick start Use one of the following methods to launch or access the HP Director, depending on which Macintosh OS you are using. open the hp director (all-in-one) using Macintosh OS X If you are using Macintosh OS X, the HP Director (All-in-One) is launched automatically during the HP Image Zone software installation, and causes the HP Director (All-in-One) icon to be created in the Dock for your device. Access the device capabilities via the HP Director menu that is associated with the HP Director (All-in-One) icon. Tip: If you do not want the HP Director to launch automatically each time you start your Macintosh, you can change this setting in the HP Director Settings menu. To display the HP Director menu: ! In the Dock, click the HP Director (All-in-One) icon for your device. The HP Director menu appears as shown below. Refer to the legend for a brief description of the HP Director features. Note: If you install more than one HP device, an HP Director icon for each device is appears in the Dock. For example, if you have an HP scanner and an HP psc installed, two HP Director icons are present in the Dock, one for the scanner, and one for the HP psc. However, if you installed two of the same kind of device (for example, two HP psc devices) only one HP Director icon is displayed in the Dock to represent all devices of that kind.
3 Scan Picture: use this feature to scan an image and display it in the HP Gallery. Scan document: use this feature to scan text and display it in the selected destination text editing software program. Make Copies: use this feature to make a copy in black and white or color.
quick start 8 HP Gallery: use this feature to display the HP Gallery to view and edit images. More Applications: use this feature to select other applications on your computer. HP on the Web: use this feature to select an HP website. HP Help: use this feature to select a source for help with your HP psc. Settings: use this feature to change device settings.
open the hp director using Macintosh OS 9 In Macintosh OS 9, the HP Director is launched automatically during the HP Image Zone software installation, and the HP Director appears as an alias on the desktop. Use one of the following methods to launch the HP Director. ! ! Double-click the HP Director alias on the desktop. Double-click HP Director in the Applications:Hewlett-Packard:HP Image Zone Software:HP Director folder.
The HP Director displays only the icons that pertain to the selected device. For more information, see the onscreen hp image zone help that came with your software. The following figure shows some of the features available through the HP Director for Macintosh OS 9. Consult the legend for a brief explanation of specific features. Note: The HP Director graphic below might appear differently on your computer. The HP Director is customized based on the HP device that is selected. If your device is not equipped with a particular feature (such as fax capability), then the icon for that feature will not display in the HP Director on your computer. Some HP devices might show additional buttons that are not shown below.

Scan Picture: use this feature to scan an image and display it in the HP Gallery.

quick start 6

Select Device: use this pull-down list to select the HP device you want to use. Scan document: use this feature to scan text and display it in the selected destination text editing software program. Make Copies: use this feature to make a copy in black and white or color. HP Gallery: use this feature to display the HP Gallery to view and edit images. Settings: use this pull-down list to provide access to device settings.
load originals and load paper
You can copy and scan originals loaded on the glass. You can also print and copy onto a variety of paper types and paper sizes. It is important that you choose the right paper and make sure that it is loaded correctly and not damaged. This section contains the following topics: load originals on page 11 load an original photo on the glass on page 12 load letter or A4 paper on page 12 load envelopes on page 14 load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14 recommended papers on page 15 load other types of paper in the paper tray on page 15 set the paper type on page 15 avoid jams on page 16 load originals & paper

load originals

Review the procedure below for loading originals on the glass of your HP psc. Note: Some copy options, such as Fit to Page, will not work correctly if the glass and lid backing are not clean. For more information, see clean the glass and clean the lid backing on page 31. 1 To load an original, lift the lid and place the original face down on the left front corner of the glass with the sides of the original touching the left and bottom edges.

Top edge of original

Close the lid.
For information on making a copy, see make copies on page 19. For more information on scanning a document, see scan an original on page 23.

chapter 2

load an original photo on the glass
You can make a copy of an original photo from the glass of your HP psc. It is important that you load the original photo on the glass properly to get the best possible copy. 1 Load your original photo face down on the left front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass.
load originals & paper
For more information on special copy jobs, or making borderless copies of photos, see perform special copy jobs on page 20.

load letter or A4 paper

The following describes the basic procedure for loading letter or A4 paper into the HP psc. For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 15, and avoid jams on page 16. Note: There are specific considerations for loading certain types of paper, postcards, and envelopes. After you review the procedure for loading letter and A4 paper, see load envelopes on page 14, and load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14, and load other types of paper in the paper tray on page 15. Lower the paper tray, and if necessary, slide the paper-width guide to the outermost position. Fold out the paper-tray extender to catch paper as it exits the device. Tip: For best results when loading legal-size paper, fold in the paper-tray extender before loading the paper to avoid a paper jam.
Tap the stack on a flat surface to align the edges of the paper, and then check the paper for the following: Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. Insert paper into the paper tray with the print side down until it stops. To avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first. Do not use too much paper. Check that the stack of paper contains several sheets but is no higher than the top of the paper-width guide. Note: Forcing the paper too far into the HP psc might cause multiple sheets of paper to be fed through the print mechanism, or cause a paper jam.
Slide the paper-width guide in until it stops at the edge of the paper. Make sure that the paper stack lies flat in the paper tray and fits under the tab of the paper-width guide.

load envelopes

Use the print feature of your word processing software to print to envelopes with your HP PSC. Use envelopes for printing only; copying on to an envelope is not recommended. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. You can load the paper tray with one or multiple envelopes. Note: Consult the help files in your word processing software for details on how to format text for printing on envelopes. 1 load originals & paper 2 Remove all paper from the paper tray. Slide an envelope into the tray, with the envelope flap up and to the left (print side down), until it stops. Do not force the envelope in too far.

Labels (works only with printing)
Always use letter or A4 label sheets designed for use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. Fan the stack of labels to make sure none of the pages are sticking together. Place a stack of label sheets on top of standard paper in the paper tray, print side down. Do not insert labels one sheet at a time.

set the paper type

If you want to use a different type of paper, load that paper in the paper tray. You should then change the paper type settings to ensure the best print quality. This setting refers to copy settings only. If you want to set the paper type for printing, set the properties from the Print dialog box in the software program on your computer. The following procedure describes how to change the paper type setting on your HP psc. Load paper into the HP psc. Press Paper Type on the front panel to change the setting to Plain or Photo.

avoid jams

To avoid jams, remove papers from completed print or copy jobs frequently from the paper tray. Excessive amounts of paper from completed print or copy jobs in the paper tray might back up into the HP psc and cause a paper jam. Also, for best results, use recommended papers, and load paper correctly. For more information see, recommended papers on page 15, and load letter or A4 paper on page 12.

print from a camera

This HP psc supports the PictBridge standard, which allows you to connect any PictBridge-compliant camera and print photos without using your computer. Check your cameras user guide to see if it supports PictBridge capability. This section contains the following topics: connect a camera on page 17 print photos from your camera on page 17

connect a camera

After you take photos with your PictBridge-compliant camera, you can print them immediately. We recommend you connect your cameras power cable to the camera to conserve battery power. Turn on your camera and be sure it is in PictBridge mode. Refer to your cameras user guide. Connect the PictBridge-compliant camera to the front USB port of the HP PSC by using the USB cable that came with your camera. When the camera is connected correctly, the Read Status LED is illuminated. The Read Status LED next to the card slots blinks green when printing from the camera. If the camera is not PictBridge-compliant or is not in PictBridge mode, the Photo Error LED blinks amber. Disconnect the camera, correct the problem on the camera and reconnect. PictBridge port

Hold the tri-color print cartridge with the HP label on top. Slide the print cartridge at a slight angle into the left side of the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
Note: You must install both print cartridges in order for your HP psc to work.
You can also refer to the label that is located on the inside of the printcarriage access door for information on installing the print cartridges. maintain your hp psc 7 Close the print-carriage access door. Within a few minutes, a print cartridge alignment page prints. You will need to align the print cartridges. For information on aligning the print cartridges, see align the print cartridges on page 33.
use a photo print cartridge
You can optimize the quality of the photos you print with your HP psc by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. For more information on using the print cartridge protector, see use a print cartridge protector on page 32 and for more information on replacing print cartridges, see replace the print cartridges on page 30. For more information on purchasing a photo print cartridge, see order print cartridges on page 25.
use a print cartridge protector
When you purchase a photo print cartridge, you will receive a print cartridge protector. The print cartridge protector is designed to keep your print cartridge secure when it is not being used. It also prevents the ink from drying out. Whenever you remove a print cartridge from the HP psc, store it in the print cartridge protector. ! To insert a print cartridge into the print cartridge protector, slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place.

chapter 8

call in North America during warranty
Call 1-800-HP-INVENT. US phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support might change without notice). This service is free during the warranty period. A fee might apply outside the warranty period.
call hp Japan customer support
call hp Korea customer support
support process for Western Europe
The HP support process works most effectively when looking for help in the following order: Use troubleshooting information on page 59 to search for a solution. Visit www.hp.com/support to: Check for software updates Access online support pages Send HP an email message for answers to your questions.
get hp psc 1310 series support Web and email support are available in the following languages: Dutch English French German Italian Portuguese Spanish Swedish For all other languages, support information is available in English. 3 Contact your local HP dealer. If your HP psc has a hardware failure, take it to your local HP dealer for a solution. Service is free during the limited warranty period. After the warranty period, you will be quoted a service charge. Call HP support. To find the telephone number for your country/region, please go to www.hp.com/ support and choose your country/region and language.
support process for Eastern Europe, Middle East, and Africa
Follow these steps to troubleshoot the HP psc: Use troubleshooting information on page 59 to search for a solution. Visit www.hp.com/support to: Check for software updates Access online support pages Send HP an email message for answers to your questions. Web and email support are available in the following languages: Dutch English French German Italian Portuguese Spanish Swedish For all other languages, support information is available in English. Call HP support. See the table of support information in call elsewhere in the world on page 39.
call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to the following website and choose your own country/region or language: www.hp.com/support You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services. Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply. For phone support in Europe, please check for the details and conditions of phone support in your country/region. Go to the following website: www.hp.com/support

returning your hp psc for service
Before returning your HP PSC for service, you must call HP Customer Support. See hp customer support on page 37 for steps to take before calling Customer Support.
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each HP PSC product (Product), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration, which begins on the date of purchase by the Customer. For each software Product, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free. HPs limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Products specifications. For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HPs option. Where labor charges are not covered by HPs limited warranty, repairs shall be at HPs standard charges for labor. If HP is unable to repair or replace, as applicable, a defective Product which is covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product. HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced. HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance. HPs limited warranty for each Product is valid in any country/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country/region or locality for which the Product was never intended to operate.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, see the following web site: www.energystar.gov

paper use

This product is suited for the use of recycled paper according to DIN 19309.

plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life.
material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Customers without Internet access should contact their local HP Customer Support Center.

recycling program

HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products. This HP product contains the following materials that might require special handling at endof-life: Lead in solder
hp inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, see the following HP website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html

regulatory notices

The HP psc is designed to meet the regulatory requirements for your country/region.
regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0319. This regulatory number should not be confused with the marketing name (HP PSC 1310 Series) or product numbers (Q5765A, Q5766A, Q5767A, Q5768A, Q5769A, Q5770A, Q5771A, Q5772A).

chapter 10

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

You can now send the images as an e-mail attachment by following the prompts on your Macintosh.
access the e-mail option from the hp director
For more information on using the HP Director, see the onscreen hp image zone help that came with your software. 1 Open the HP Director and click HP Gallery (OS 9). OR Click HP Director in the Dock, and select HP Gallery from the Manage and Share section of the HP Director menu (OS X). The HP Gallery opens. Select an image. For more information, see the onscreen hp image zone help that came with your software. Click E-mail. The e-mail program on your Macintosh opens. You can now send the images as an e-mail attachment by following the prompts on your Macintosh.
why should I register with hp instant share (Windows)?
With the HP PSC 1310 Series, HP Instant Share user registration is only required if you choose to use the Address Book. User registration is a separate log-on process from the HP product registration and is accomplished using the HP Passport setup program. If you choose to save e-mail addresses and create distribution lists in a HP Instant Share Address Book, you will be prompted to register. Registration is required prior to configuring the Address Book and accessing the Address Book when addressing an HP Instant Share e-mail.
troubleshooting information
This section contains troubleshooting information for the HP PSC 1310 Series (HP psc). Specific information is provided for installation and configuration issues. References to our online troubleshooting help are provided for operational topics. This section contains the following: installation troubleshooting on page 59 operational troubleshooting on page 65 troubleshooting
installation troubleshooting
Installation and configuration troubleshooting tips are included in this section for some of the most common issues associated with HP psc software and hardware installation, and HP Instant Share. This section contains the following topics: hardware and software installation troubleshooting on page 59 hp instant share setup troubleshooting on page 65

hp instant share setup troubleshooting
HP Instant Share setup errors (such as might occur when setting up the Address Book) are covered in the HP Instant Share screen-specific help. Specific operational troubleshooting information is provided in operational troubleshooting on page 65.
operational troubleshooting
The hp psc 1310 series troubleshooting section in the hp image zone help contains troubleshooting tips for some of the most common issues associated with your HP psc. To access the troubleshooting information from a Windows computer, go to the HP Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages. To access troubleshooting information from the Macintosh (OS X), click the HP Director (All-in-One) icon in the Dock, select HP Help from the HP Director menu, select HP Image Zone Help, and then click hp psc 1310 series troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions.
hp instant share troubleshooting
Basic HP Instant Share troubleshooting topics are covered in the table below. When you access the HP Instant Share website, online help is provided for any error messages encountered.

error message

Cant connect to the Internet
Your computer is unable to connect to the HP Instant Share server after the Go Online screen appears. Check your Internet connection and make sure you are online. If you are behind a firewall, verify that your browser proxy settings are correct.
HP Instant Share Service temporarily unavailable
The HP Instant Share server is currently down for maintenance. Try connecting again later.
PictBridge port troubleshooting
The functionality of the PictBridge port is managed by the PictBridge-compliant camera you connect. Most solutions will be found in your camera user guide. Here are some problems you might encounter using the PictBridge port.
You connect a camera The camera is not PictBridge-compliant or is not in PictBridge mode. Disconnect your camera and refer to your cameras user guide to and nothing happens determine if it is PictBridge-compliant. If it is, the user guide should tell you how to set the camera in PictBridge mode. If your camera is not PictBridge-compliant, you may need to connect your camera directly to your computer in order to print photos. The camera is not responding The HP PSC still recognizes the presence of the camera, but the camera is not responding. Disconnect the camera. Turn off the camera, then turn it on again. Be sure it is in PictBridge mode. Reconnect the camera.

glass cleaning, 27 greeting cards, load, 15
Hagaki cards, 14 help, vii HP customer support, 37 HP Director e-mail option (Macintosh), 58 HP Instant Share access (Windows), 56
number of copies copy, 20
order media, 25 other supplies, 25 print cartridges, 25
reduce copies, 21 regulatory notices, 51 Australian statement, 52 declaration of conformity (European Union), 53 declaration of conformity (U.S.), 54 FCC statement, 52 geruschemission, 52 Korean statement, 53 notice to users in Canada, 52 regulatory model identification number, 51 VCCI-2 (Japan), 53 replace print cartridges, 30 report, self-test, 29 return your HP PSC, 41
stop copy, 22 scan, 24 support, 37
technical information copy specifications, 50 environmental specifications, 50 paper specifications, 49 photo memory card specifications, 50 physical specifications, 50 power specifications, 50 print margin specifications, 49 telephone numbers, customer support, 37 troubleshooting essential icons, 61, 62, 63 hardware and software installation, 59 hardware installation, 64 HP Instant Share (Windows), 65, 66 installation, 59 operations, 65 software installation, 60
paper load, 11 order, 25 recommended types, 15 set type, 15 phone numbers, customer support, 37 photos borderless copies, 20 PictBridge connect a camera, 17 print from a camera, 17 postcards, 14 print from a camera, 17 self-test report, 29 print cartridges, 28 align, 33 clean contacts, 35 correct one for job, 32 handle, 29 ink level, 28 order, 25 protector, 32 replace, 30 store, 32 protector, print cartridge, 32
scan cancel, 24 from the front panel, 23 self-test report, 29 send a photo Macintosh, 57 use a scanned image, 57 ship your HP PSC, 41 size copies, 21 software use your hp psc with a computer, 6 sounds from the HP PSC, 36 speed copy, 20 status lights, 3
USB cable installation, 65
warranty duration, 45 service, 45 statement, 46 upgrades, 45

quality copies, 20

Visit the hp psc information center
It has everything you need to get the most value from your HP psc. Technical Support Supplies and Ordering Information Project Tips Ways to Enhance Your Product
www.hp.com/support Copyright 2004 Hewlett-Packard Development Company, L.P.
Printed on recycled paper. Printed in [country].
*Q5763-90152* *Q5763-90152*

Q5763-90152

hp psc 1310 series all-in-one

HP HP Hewlett Packard
Copyright 2004 Hewlett-Packard Development Company, LP Adobe Acrobat Adobe Systems Incorporated 1989-2003 Palomar Software HP PSC 1310 Series Inc. Palomar Software Inc www.palomar.com 1999-2003 Apple Computer, Inc. Mac Mac Apple Apple Mac OS Macintosh Apple Computer, Inc.

Q5763-90165

Troubleshooting

Windows NT Windows Windows XP Windows ME Windows 2000 Microsoft Corporation Pentium Intel Intel Corporation
1. 3. PictBridge 3. 6. hp psc 11. 12. 12. A4 letter 14. 14 Hagaki 15. 15. 15. 16.

11.

17. 17. 19. 20. 22.

23. 24.

25. 25. 25.

27. hp psc

27. 27. 28. 28. 36.

37. hp psc 1310 series

37. 37. hp
41. hp psc 42. HP 43. 43. 43. 44. hp psc 44. hewlett-packard 47. 48. 48. 48. 48. 49. 52. declaration of conformity 53. Windows hp instant share 55. Macintosh hp psc 56. Windows hp instant share 57. 63.

47. 10

53. hp instant share 11

57. 12

HP psc HP psc HP psc Macintosh Windows HP Image Zone Help HP psc Help HP Director Windows Help HP Director Macintosh hp image zone help HP psc Help HP Director Windows HP Image Zone Help Troubleshooting HP psc Troubleshooting Help Apple Help Viewer Macintosh hp psc 1310 series hp image zone help

HP

HP Image Zone Help

www.hp.com/support

Readme HP PSC HP PSC 1310 Series Readme Series 1310

Readme

Windows Windows F1

hp psc 1310 series

HP psc HP PictBridge HP Director psc HP Director HP hp psc Director PictBridge hp psc
HP psc HP psc HP psc HP psc
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www.hp.com/support 1-800-(55)5258-www.hp.com/support 4520 86-21-(65) 272-50222444 www.hp.com/support +1444 1-877-232-www.hp.com/support 632-867-3551

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+84-8-823-4530 01-800-4746-8368 (502) 207-8488 +886-2-2717-47 +6073603
call in Australia post-warranty
If your product is not under warranty, you can call 8000. A per-incident, out-of warranty support fee of $27.50 (inc. GST) will be charged to your credit card. You can also call 910 ($ 27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. Charges and support hours are subject to change without notice.
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www.hp.com/hpinfo/globalcitizenship/environment/index.html

O3

energy consumption
Energy usage drops signicantly while in ENERGY STAR mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualies for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efcient ofce products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efciency. For more information on ENERGY STAR guidelines, see the following web site: www.energystar.gov

DIN 19309

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HP PSC

Regulatory Model Number SDGOB-0319 ,Q5766A Q5767A ,Q5765A HP PSC 1310 Series Q5772A ,Q5771A ,Q5770A ,Q5769A ,Q5768A

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specied that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may nd the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Ofce, Washington DC, 20402. Stock No. 004-000-00345-4. Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or modications to this equipment not expressly approved by the HewlettPackard Company may cause harmful interference and void the FCC authorization to operate this equipment.
note lattention des utilisateurs Canadien/notice to users in Canada
Le prsent appareil numrique nmet pas de bruit radiolectrique dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
notice to users in Australia
This equipment complies with Australian EMC requirements

geruschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19
notice to users in Japan (VCCI-2)

notice to users in Korea

declaration of conformity (European Union)
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN45014. It identies the product, manufacturers name and address, and applicable specications recognized in the European community.
declaration of conformity
According to ISO/IEC Guide 22 and EN 45014 Manufacturers name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: Declares that the product: Product name: Model number(s): Power adapters: HP PSC 1310 Series (Q5763A) PSC 1315 (Q5765A), 1315xi (Q5766A), 1315v (Q5767A), 1311 (Q5768A), 1312 (Q5769A), PSC 1317 (Q5770A), 1315 (Q5771A), 1318 (Q5772A) 0950-4466 SDGOB-0319
Conforms to the following product specications: Safety: IEC 60950:1999 3rd Edition EN 60950:2000 UL1950/CSA22.2 No.950, 3rd Edition:1995 IEC 60825-1 Edition 1.2:2001 / EN 60825-1+A11+A2+A1: 2002 Class 1(Laser/Led) NOM 019-SFCI-1993, AZ / NZS 3260 GB4943: 2001 EMC: CISPR 22:1997 / EN 55022:1998, Class B CISPR 24:1997 / EN 55024:1998 IEC 61000-3-2:1995 / EN 61000-3-2:1995 IEC 61000-3-3:1994 / EN 61000-3-3:1995 AS/NZS3548, CNS 13438: 1997, VCCI-2 FCC Part 15 - Class B/ICES-003, Issue 2 GB9254:1998 Supplementary Information: The product herewith complies with the requirements of the Low Voltage Directive 73/23/EC, the EMC Directive 89/336/EC and carries the CE marking accordingly. The product was tested in a typical conguration. European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Bblingen Germany. (FAX +49-7031-14-3143) US Contact: Hewlett Packard Co. 16399 W. Bernardo Dr. San Diego, CA, USA 92127

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www.hp.com/support Copyright 2004 Hewlett-Packard Development Company, L.P.

Printed in [country]

*Q5763-90165* *Q5763-90165*