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HP Officejet PRO L7500 All-IN-ONEAbout HP Officejet PRO L7500 All-IN-ONE
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Manual

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HP Officejet PRO L7500 All-IN-one Printer, size: 5.8 MB
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HP Officejet PRO L7500 All-IN-one Setup Guide

 

HP Officejet PRO L7500 All-IN-ONE

 

 

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User reviews and opinions

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Comments to date: 12. Page 1 of 1. Average Rating:
wessen 1:24am on Sunday, October 31st, 2010 
HP ought to be ashamed selling a device that they KNOW is defective right out of the box. Getting the rebate for our old printer was a definite added bonus.
at_a_loss 9:35am on Sunday, September 26th, 2010 
This is an excellent piece of hardware hobbled by stunningly bad software with useless support. If you are a photographer using a Mac.
ookid 6:33pm on Tuesday, September 21st, 2010 
I ordered the printer and received it two days later out of their New Jersey location even with the east coast being shut down because of a snow store... excellent printer, no complains none
tasdev 10:26pm on Monday, August 16th, 2010 
I enjoy having a reliable all in one printer. Especially the double sided printing. Easy Setup,Easy To Use,Fast Operation,Reliable [...] Easy To Use The quality of print was not what I expected. My HP 7580 did a better job. The printer is slow to warm up. Noisy","Slow Operation
Starkie 7:22pm on Sunday, August 15th, 2010 
To all cutomer?client wishing printing with speed of laser and has price at least his(its half.
bbenard 6:34pm on Wednesday, August 11th, 2010 
Used for a month in my home office and thus far very pleased. easy setup and remote printing capabilities along with good speed and duplex printing. As noted above printers have VERY short service life, recap-bought 5, 1 dead on arrival, 3 died in 1 year. All had same symptom...
gefri 2:05am on Thursday, July 8th, 2010 
Was looking for a wireless AIO and chose this one. has all the bells and whistles and the operation is outstanding.
mato99 2:47pm on Tuesday, June 22nd, 2010 
Draft print setting is adequate for general use. Have not yet used fax and scanner. Easy Setup,Easy To Use,Great Print Quality Bad Battery Life.
bipbiip 7:24am on Sunday, June 13th, 2010 
no complaints from owner. Very fast and excellent quality printing. The 2-sided printing feature works great, and set-up is simple. Overall an excellent product so far. I was in the market for an all in one printer to replace a competitors product. I have rarely gone away from HP printers.
dell1 1:58pm on Saturday, May 15th, 2010 
One Year and Done I purchased this printer for my law firm and it worked beautifully for the first year.
anil 5:14am on Sunday, March 28th, 2010 
Printer is very fast. Easy Setup","Easy To Use","Fast Operation None Love the printer! Worked wireless and via USB right out of the box. The scanner set up more tricky but HP's customer support is fantasic!
homaquebec_bis 6:17am on Thursday, March 11th, 2010 
I am using this to replace a combination of a color laser printer that was beginning to jam too regularly and a stand-alone scanner.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

Chapter 1

Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voiceto-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.
Understand the HP All-in-One parts
Front view Printing supplies area Memory card slots Back view Control panel Connection information

Front view

Automatic document feeder (ADF) Scanner glass Control panel (differs based on the HP All-in-One model that you have) Display (differs based on the model that you have) Output tray Output tray extension Length/width guides Tray 1 Tray 2 (available with some models) Front universal serial bus (USB) port (PictBridge-enabled) Memory card slots Memory device light Document feeder tray Width guides

Printing supplies area

Ink cartridge door Ink cartridges Print-carriage access door Printheads Printhead latch

Memory card slots

CompactFlash (types I and II) Secure Digital, MultimediaCard (MMC), Secure MMC xD Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro Front universal serial bus (USB) port (PictBridge-enabled)

Back view

Power input Ethernet network port Rear universal serial bus (USB) port Fax ports (1-LINE and 2-EXT) (available on some models) Rear access panel (for models with no duplexer) Automatic two-sided printing accessory (duplexer) (available on some models)

Transferring to a computer Selecting a proof sheet
Control-panel message types
This section contains the following topics: Status messages Warning messages Error messages Critical error messages

Status messages

Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on.

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is CYAN INK LOW. These messages appear until you resolve the condition.

Error messages

Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing. If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service. Write down the error code, and then go to HP Instant Support to learn more about possible causes for the message. For more information, see HP Instant Support.

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support and warranty.

Change device settings

You can change the device settings from these places: From the control panel. From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software. From the embedded Web server. For more information, see Embedded Web server.

Chapter 3

NOTE: When you are configuring settings in HP Solution Center or in HP Device Manager, you cannot see the settings that have been configured from the control panel (such as the scan settings). To change settings from the control panel 1. At the control panel, press the menu button for the function you are using (for example, Copy Menu). 2. To reach the option that you want to change, use one of the following methods: Press a control-panel button, and then use the left or right arrow keys to adjust the value. Select the option from the menu on the control-panel display. 3. Select the value that you want, and then press OK. To change settings from the HP photo and imaging software (Mac OS) 1. Click the HP Device Manager icon in the Dock. 2. Select the device in the Devices drop-down menu. 3. On the Information and Settings menu, click an item that you want to change. To change settings from the embedded Web server 1. Open the embedded Web server. 2. Select the page with the setting you want to change. 3. Change the setting and then click Apply.

3. Close the lid.

Select print media
The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.hp.com for more information about HP media.
Tips for selecting and using print media
For the best results, observe the following guidelines. Always use media that conforms to the device specifications. For more information, see Understand specifications for supported media. Load only one type of media at a time into a tray. For Tray 1 and Tray 2, load media print-side down and aligned against the right and back edges of the tray. Tray 2 is available with some models. For more information, see Load media. Tray 2 is designed to hold only plain paper. Do not overload the trays. For more information, see Understand specifications for supported media. To prevent jams, poor print quality, and other printing problems, avoid the following media: Multipart forms Media that is damaged, curled, or wrinkled Media with cutouts or perforations Media that is heavily textured, embossed, or does not accept ink well Media that is too lightweight or stretches easily
Cards and envelopes Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. Use tightly constructed envelopes, and make sure the folds are sharply creased. Load envelopes with the flaps facing up.
Photo media Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer. Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing. Transparencies Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device. Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray. Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing. Custom-sized media Use only custom-sized media that is supported by the device. If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

You can send the scanned image as a JPEG image or a PDF file to the memory card that is currently inserted, or to a storage device that is currently attached to the front USB port. You also have other scanning options including quality and paper size settings. To scan to a memory device 1. Load your original print-side down in the right-front corner of the glass or in the ADF. 2. Insert the memory device. 3. Press START SCAN. The Scan Menu appears, listing various options or destinations. The default destination is whichever one you selected the last time you used this menu. If your device is directly connected to your computer, the Scan To menu appears. 4. Press the arrow keys to highlight Memory Device, and then press OK. The device scans the image and saves the file to the memory card or storage device.
Use Webscan via embedded Web server
Webscan is a feature of the embedded Web server that lets you scan photos and documents from your device to your computer using a Web browser. This feature is available even if you did not install the device software on your computer. Click the Information tab, click Webscan in the left pane, make selections for Image Type and Document Size, and then click Scan or Preview. For more information on the embedded Web server, see Embedded Web server.
Scan from a TWAIN-compliant or a WIA-compliant program
The device is TWAIN-complaint and WIA-compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature and scan an image directly into the program. TWAIN is supported for all Windows and Mac OS operating systems, for both network connections and direct connections. For Windows operating systems, WIA is supported only for Windows XP direct connections. It is not supported for the Mac OS.
To scan from a TWAIN-compliant program
Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File Acquire, Scan, Import New Object, Insert from, or Scanner. If you are unsure whether the program is compliant or you do not know what the command is called, see the software program Help or documentation. Start the scan from within the TWAIN-compliant program. See the software program Help or documentation for information about the commands and steps to use. NOTE: If you start a TWAIN scan while a fax is being received, an error message will be displayed and the scan is not performed. Wait until the fax has been received and then restart the scan.

Not applicable.

Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the device as described in this section.
Figure 9-1 Back view of the device
Chapter 2 Telephone wall jack Use the phone cord supplied in the box with the device to connect to the 1-LINE port
To set up the device with a separate fax line 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4. Run a fax test. When the phone rings, the device answers automatically after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax. Case B: Set up the device with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the device, use the instructions in this section to connect a DSL filter between the telephone wall jack and the device. The DSL filter removes the digital signal that can interfere with the device, so the device can communicate properly with the phone line. (DSL might be called ADSL in your country/region.) NOTE: If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with the device.
Figure 9-2 Back view of the device
Telephone wall jack DSL (or ADSL) filter and cord supplied by your DSL provider
(continued) 3 Use the phone cord supplied in the box with the device to connect to the 1-LINE port
To set up the device with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the device, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the DSL filter to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. As only one phone cord is supplied, you may will need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack. 4. Run a fax test. Case C: Set up the device with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: If you are using either a PBX or an ISDN converter/terminal adaptor, connect the device to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multicombi" or something similar. If you are using a PBX phone system, set the call waiting tone to "off." NOTE: Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with the device. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. Make sure you use the supplied cord to connect from the telephone wall jack to the device. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler from your local electronics store and extend it.

3. Now you need to decide how you want the device to answer calls, automatically or manually: If you set up the device to answer calls automatically, it answers all incoming calls and receives faxes. The device will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the device answers the call. To set up the device to answer calls automatically, turn on the Auto Answer setting. If you set up the device to answer faxes manually, you must be available to respond in person to incoming fax calls or the device cannot receive faxes. To set up the device to answer calls manually, turn off the Auto Answer setting. 4. Run a fax test. If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the device as described in this section. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Figure 9-5 Back view of the device
Telephone wall jack Use the phone cord supplied in the box with the device to connect to the "1-LINE" port
To set up the device with voice mail 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn off the Auto Answer setting. 3. Run a fax test. You must be available to respond in person to incoming fax calls, or the device cannot receive faxes. Case G: Fax line shared with computer modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up the device as described in this section. NOTE: If you have a computer dial-up modem, your computer dial-up modem shares the phone line with the device. You will not be able to use both your modem and the device simultaneously. For example, you cannot use the device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. Set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem

Understand 802.11 wireless network settings
Network name (SSID) By default, the device looks for the wireless network name or SSID named "hpsetup." Your network may have a different SSID. Communication mode There are two communication mode options: Ad hoc: On an ad hoc network, the device is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a WAP. All devices on the ad hoc network must: Be 802.11 compatible Have ad hoc as the communication mode Have the same network name (SSID)
Be on the same subnet and same channel Have the same 802.11 security settings Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks.
Security settings NOTE: For the available settings for the device, see Understand the network configuration page. For more information on wireless security, visit www.weca.net/opensection/pdf/ whitepaper_wi-fi_security4-29-03.pdf. Network authentication: The device's factory default setting is 'Open,' which does not require security for authorization or encryption. The other possible values are 'OpenThenShared,' 'Shared,' and 'WPA-PSK' (Wi-Fi Protected Access PreShared Key). WPA increases the level of over-the-air data protection and access control on existing and future Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security mechanism in the 802.11 standard. WPA2 is the second generation of WPA security; it provides enterprise and consumer Wi-Fi users with a high level of assurance that only authorized users can access their wireless networks. Data encryption: Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses. WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption and employs 802.1X authentication with one of the standard Extensible Authentication Protocol (EAP) types available today. WPA2 provides a new encryption scheme, the Advanced Encryption Standard (AES). AES is defined in counter cipher-block chaining mode (CCM) and supports the Independent Basic Service Set (IBSS) to enable security between client workstations operating in ad hoc mode.
To set up wireless communication using the control panel with wireless setup wizard
The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device. NOTE: To use this method, you must have a wireless network set up and running. 1. Set up the device hardware (see the getting started guide or the setup poster that came with your device). 2. On the control panel, press the Setup button. 3. Press an arrow button to move to Network, and then press OK.

To set up the device on a wireless network (Mac OS)
1. 2. 3. 4. Set up the device hardware (see the getting started guide). Ensure an AirPort card is installed on the computer. Close any applications that are running on your computer system. Open the AirPort Setup Assistant from the Utilities folder. Refer to the AirPort documentation for details on setting up on wireless networks.
5. For ad hoc networks, click the AirPort icon on the menu bar and select "hpsetup" under Computer to Computer Networks. For wireless networks, click the AirPort icon, and then click Other to join the network. 6. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the setup icon on the Starter CD. 7. On the CD menu, click Install Software and follow the onscreen instructions. 8. On the Connection Type screen, select the wireless network option, and then click Done. 9. Follow the onscreen instructions in the Network Printer Setup Utility, which starts running automatically, to install the printer driver.
To turn off wireless communication
On the control panel, press Setup, then select Network Menu, then select Wireless Radio, and then select either On or Off.
Guidelines for reducing interference on a wireless network
The following tips will help reduce the chances for interference in a wireless network: Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals. Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength. For an infrastructure network, position the WAP in a central location in line of sight with the wireless devices on the network. Keep all wireless devices on the network within range of one another.
Guidelines for ensuring wireless network security
To add hardware addresses to a WAP Other guidelines
To add hardware addresses to a WAP MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses (also called "hardware addresses") of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network. If the WAP filters MAC addresses, then the device's MAC address must be added to the WAP's list of accepted MAC addresses. 1. Print the network configuration page. For information on the network configuration page, see Understand the network configuration page. 2. Open the WAP's configuration utility, and add the device's hardware address to the list of accepted MAC addresses.

Other guidelines To keep the wireless network secure, follow these guidelines: Use a password with at least 20 random characters. You can use up to 63 characters in a WPA password. Avoid any common words or phrases, easy sequences of characters (such as all 1s), and personally-identifiable information for passwords. Always use random strings composed of uppercase and lowercase letters, numbers, and if allowed, special characters such as punctuation. Change the password periodically. Change the default password provided by the manufacturer for administrator access to the access point or wireless router. Some routers let you change the administrator name as well. Place the access point or router in the center of a room and not near a window. Turn off administrative access over wireless if possible. If you do this, you need to connect to the router with a wired Ethernet connection when you want to make configuration changes. Turn off remote administrative access over the Internet on your router, if possible. You can use Remote Desktop to make an encrypted connection to a computer running behind your router and make configuration changes from the local computer you are accessing over the Internet. To avoid accidentally connecting to another party's wireless network, turn off the setting to automatically connect to non-preferred networks. This is disabled by default in Windows XP.
Set up the device for Bluetooth communication
The HP Bluetooth Wireless Printer Adapter allows you to print documents from Bluetooth devices without a cable connection. Simply insert the HP Bluetooth adapter into the front USB port and print from a Bluetooth device such as a PDA or camera phone. You can also use Bluetooth technology to print from a computer to the device. To set up the device for Bluetooth communication from the control panel 1. Insert the HP Bluetooth Adapter into the front USB port (shown in the graphic below).
2. Some Bluetooth devices exchange addresses when they communicate with each other and establish a connection. Also, some Bluetooth devices display the name of the other device when connected. If you do not want the default name displayed as the name of your device, you can change the device name. Do the following, as appropriate: To find out the address of the device a. Press Setup. b. Select Bluetooth, and then select Device Address. The device address is displayed, which is read only. c. To enter the address into your all-in-one, follow the instructions that came with your Bluetooth device. To change the name of the device from the default a. Press Setup. b. Select Bluetooth, and then select Device Name. NOTE: The device ships with the predefined name of "Officejet L7XXX Series." c. Use the keypad to enter a new name. d. When you have finished entering a name for the device, press OK. The name you entered will appear on your Bluetooth device when you connect to the device to print. 3. Press OK to exit the Setup menu.

The device shuts down unexpectedly
Check the power and power connections Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.
Error message appears on control-panel display
A non-recoverable error has occurred Disconnect all cables (such as power cord, network cable, and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
The device is not responding (nothing prints)
If the device supports wireless communication, see also Solve wireless problems. Check the device setup For more information, see Troubleshooting tips and resources.
Check the printhead initialization When printheads are installed or replaced, the device automatically prints a few alignment pages to align the printheads. This process takes about 12 minutes. Until this process is complete, only the automatic alignment pages can be printed. Check the device software installation If the device is turned off when printing, an alert message should appear on your computer screen; otherwise, the device software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the device software. For more information, see Uninstall and reinstall the software. Check the cable connections Make sure both ends of the network/USB cable are secure. If the device is connected to a network, check the following: Check the Link light on the back of the device. Make sure you are not using a phone cord to connect the device. The network hub, switch, or router is turned on and working properly. Check the device setup for a network environment Ensure the correct device driver and printer driver port are being used. For more information about network connections, see Configure the device (Windows), Configure the device (Mac OS), or the documentation provided by your network vendors. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the device. If there is a problem communicating with the device, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall. If disabling the firewall allows you to communicate with the device, you might want to assign a static IP address to the device and re-enable the firewall. For more information, see To Change IP settings.
Device does not accept printhead
Check the printhead latch Make sure the printhead latch is properly closed. Check the printhead Make sure the printhead is inserted into its correct color-coded slot. For more information, see To replace the printheads. Remove the printhead, and check to make sure the orange protective caps have been removed from the printhead.

Ink is smearing

Check the print settings When you print documents that use much ink, allow more time to dry before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features (Windows) or ink features (Mac OS). However, note that decreasing ink saturation might give printouts a "washed-out" quality. Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see Change print settings.
Check the media type Some types of media do not accept ink well. For these types of media, ink will dry more slowly and smearing may occur. For more information, see Select print media.
Ink is not filling the text or graphics completely
Check the media type Some media types are not suitable for use with the device. For more information, see Select print media. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page.
Output is faded or dull colored
Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see Change print settings. Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see To print on special or customsized media (Windows).
Colors are printing as black and white
Check the print settings Make sure Print in Grayscale is not selected in the printer driver.
Wrong colors are printing
Check the print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page.
Printout shows bleeding colors
Check the ink cartridges Make sure ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or printhead. HP does not guarantee or support refilled ink cartridges. For ordering information, see HP supplies and accessories. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page.

Index troubleshoot memory cards 186 video action prints 67 view 62 Photosmart Software send scans to programs 54 Photosmart Studio send scans to programs 54 PictBridge mode 59, 60 PictBridge-enabled digital camera port, locating 14, 59 ports, specifications 208 power consumption 228 specifications 212 troubleshoot 158 power cord statement 219 power input, locating 15 power on button 17 print Bluetooth 135 cancel 49 double-sided 48 fax logs 85 fax reports 83 faxes 75 panoramic photos 65 passport photos 66 photos from DPOF file 59 photos from memory card 62 proof sheets 62 self-test diagnostic page 97 settings 47 slow 160 speed-dial entries 46 troubleshoot 158 video action photos 67 print cartridges. See ink cartridges print driver accessories settings 22 settings 47 version 201 warranty 203 print quality diagnostic page 145 troubleshoot 162 Print quality diagnostic page 145 print-carriage access door, locating 14 printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant Support 95 processor specifications 209 Proof Sheet button control panel button 17 proof sheet button 17 proof sheets fill in 64 print 62 scan 64 pulse dialing 81 forwarding 76 manually 73 rings to answer 80 troubleshoot 180, 182 recycling 229 redial options, setting 81 Redial/Pause button 17 Reduce/Enlarge button 16 regulatory information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory 75 resolution fax 16, 17 print 210 Resolution button 16 Right arrow 16 rings to answer 80 Rotate button 17
Quality button 17 quality, troubleshoot copy 168 diagnostic page 145 print 162 scan 171
save default settings 25 faxes in memory 74 photos to computer 68 scan cancel 57 Direct Digital Filing 52 edit images 56 error messages 171 from a TWAIN- or WIAcompliant program 55 from control panel 52 from Webscan 55 OCR 56 proof sheets 64 quality 171 Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17

wall jack test, fax 175 warning messages 25 warranty 203 Web sites accessibilty information 12 Apple 129 customer support 200 environmental programs 228 European ink cartridges 199 HP Web Jetadmin 94 material safety data sheets 229 order supplies and accessories 198 recycling 229 supply yield data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows Image Application), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on special or customsized media 41 print settings 47 set up wireless communication 132 sharing device 126 system requirements 209 turn accessories on and off in driver 22 uninstall software 140 Windows Image Application (WIA), scan from 55 wireless communication Bluetooth 135 Ethernet setup 132 radio, turn off 100 reducing interference 134 regulatory information 219
SecureEasySetup (SES) 133 security 134 set up 129 set up on Mac OS 133 settings 130 turn off 134 wizard 131 wireless connection icons ad hoc 18 no connection exists 18 Wireless Setup Wizard 100
xD-Picture memory card insert 58 slot, locating 14, 58
uninstall software Mac OS 141 Windows 140 USB cable, order 198 USB connection Bluetooth adapter 135 digital cameras 59 features available 19 port, locating 13, 15 setup Mac OS 128 setup Windows 125 specifications 208 USB flash drives 213
Zoom in button 17 Zoom out button 17
vertical stripes on copies, troubleshoot 168 videos print action photos 67 view blocked fax numbers 78 fax log 85 network settings 100 photos 62 speed-dial entries 46 voice mail set up with fax (parallel phone systems) 110 set up with fax and computer modem (parallel phone systems) 122 voltage specifications 212
2007 Hewlett-Packard Development Company, L.P. www.hp.com

 

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