Congratulations on your purchase of an HP 2500C/C+/CM Professional Series Color Printer. System Requirements Please ensure that you have the following computer setup: Minimum: Windows 3.1x: 486DX-66, 8MB RAM Windows 95/98: 486DX-100, 8MB RAM Windows NT 4.0/5.0: 486DX-100, 16MB RAM Macintosh System 7.5.3 or later: 68040, 8MB RAM Recommended: Windows 3.1x: Pentium 150/166, 16MB RAM Windows 95/98, Pentium 150/166, 16MB RAM Windows NT 4.0, Pentium 150/166, 32MB RAM Macintosh System 8 or later: Power PC, 16MB RAM 50MB Free HardDisk space for 11 x 17 or A3 size printing. Graphics intensive files may require more disk space. Printer Features and Benefits Seamless Workgroup Integration with Robust Network Features The HP 2500C/C+/CM Color Printer supports all major networking operating systems and protocol. Easy printer setup, configuration and network printing management with HP JetAdmin and WebJetAdmin. The HP 2500CM Printer supports Adobe PostScript 3 for true document portability. User-friendly LCD and Key Panel for easy printer configuration, status and error messaging and reduced MIS intervention.
Significant Cost Savings and Speed Gains with HPs New Modular Ink Delivery System (MIDS). New half-inch printheads print larger swathes to achieve significant speed gains of up to 11 ppm black, 9 ppm color. HPs new Modular Ink Delivery System communicates with a smart chip built into each printhead and ink cartridge to monitor ink levels and printhead life. Printing in color becomes more affordable with lower costs per page. Exceeds your Workgroups Color Expectations with HP PhotoREt II (up to 13x19) PhotoREt II uses the smallest ink drop size to create more shades of color, smoother transitions between tones, and crisper-looking output on any paper. Prints up to 13x19 / A3 oversize when you need it. Printer Parts and Locations
Top Cover Printhead Latch Printhead Access Cover Ink Cartridge Door

Paper Knob

Back Panel Tray 1/ Output Tray Tray 2 Tray 3 Power Button Extended Tray Cover Rear Access Door

Control Panel Layout

Menu Button Item Button Value Button Select Button
LCD Panel Cancel Job Button Attention (Red) Ready (Green) (Go)
Control Panel Keys (Go) Places the printer either online or offline. Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. Allows the printer to continue printing with a warning message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE. Exits the Control Panel menus. (To save a selected Control Panel setting, first press the [Select] button.) Displays non-recoverable error codes. Cancels the print job that the printer is processing. The time it takes to cancel depends on the size of the print job. (Press it only once.) Cycles through the Control Panel menus. To print a menu map from the Control Panel: 1. Press [Menu] until SELF TEST MENU appears. 2. Press [Item] until PRINT MENU MAP appears. 3. Press [Select] to print the menu map.
For information on each menu item, see LCD Messages.

[Cancel Job] [Menu]

[Item] [Value] [Select]
Cycles through the selected menus items. Cycles through the selected menu items values. Saves the selected value for that item. An asterisk (*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset unless you reset all factory defaults from the [RESETS] menu. Prints the selected printer information page from the Control Panel.
LEDs There are 2 lights or LEDs on the printer: Led Indicators Ready LED Attention LED Color Green Red Function Is lit up when the printer is printing, in normal state, OR when it is online. Blinks when the printer is in an error state, OR requires attention.
For more information, see Troubleshooting section.

1. d g h, i, j a c f e b

Step 1 - Unpack the Printer
Check that the following items are included with the printer: a. Power Cord b. Four HP No. 10 Ink Cartridges (black, cyan, magenta and yellow) c. Four HP No. 10 Printheads (black, cyan, magenta and yellow) d. Extended Tray Cover e. Setup Poster f. Getting Started Guide g. Quick Reference Guide h. Starter CD i. HP JetDirect CD (HP 2500CM printer only) j. PCL 5Ce CD (standard with HP 2500C+, and for Europe only, standard with HP 2500C/CM) Prepare printer location. The location requirements for the printer are: A sturdy, level surface for placement Space allowance around the printer A well ventilated room No exposure to direct sunlight or chemicals, including ammonia based cleaning solutions Adequate power supply A stable environment no abrupt temperature or humidity changes Relative humidity 20% to 80% Room temperature 59o to 95oF (15o to 35oC)

745 mm

685 mm

337 mm

532 mm
Step 2 - Remove All Tapes from the Printer
Remove the four tapes securing the printer. Open the top cover and remove the fifth tape from the inside of the printer.

Step 3 - Connect Cables

1. 2. 3.
Ensure that the computer is turned off. Plug the power connector firmly into the printers power socket. Plug the power plug into an electrical outlet.
To connect the printer directly to the computer: Connect the printer end of the parallel cable firmly to the parallel 1. port on the printer. 2. Snap both clips onto the notches on the connector. 3. Connect the computer end of the parallel port on your computer and tighten the screws on the connector. The HP 2500CM Professional Series Color Printer comes with a built-in HP JetDirect internal print server. To connect the HP 2500CM printer to the network, plug the network cable into the network port on the print server. For more information on configuring the printer in a network environment, refer to the Network Guide which is available on your HP 2500C/C+/CM Starter CD.
Step 4 - Set LCD Language Preference
You can set the LCD Panel to display printer messages in one of the following languages: English German French Dutch Portuguese Italian Spanish Norwegian Finnish Swedish Danish Polish Czech Russian
To do so: 1. 2. 3. 4. 5. Ensure that the printer is turned off. Press and hold [Menu] and turn on the printer. Continue to hold down [Menu] until the LCD displays LANG = X (where X is the current language setting). Press [Value] to scroll through the language list. Press [Select] to choose and confirm your language selection.
Step 5 - Install Ink Cartridges
Press the Power button to turn on the printer.
Lift to open the Ink Cartridge door.
Remove all four ink cartridges from their packaging and insert each ink cartridge into its own color-coded slot. Make sure that each cartridge is pressed firmly into place.
Step 6 - Install Printheads
Make sure that the Ink Cartridge Door is open. Grasp the side of the Printhead Access Cover and lift up firmly to snap the cover open and completely remove it from the printer. You may have to use some force to open the cover.
Note: If the cradle cannot be found under the cover, it means that the tape securing the cradle has not been removed. Open the Top Cover, remove the tape securing the cradle, turn off the printer and turn on again.
Make sure the printer is turned ON. The cradle will move away slightly. Open the purple printhead latch by lifting the latch from the rear. Pull the latch forward and down to release the latch hook from the purple carriage lock. Then lift and push the latch toward the back of the printer.
Remove each printhead from its package. Remove the protective tape from each printhead.

Re-insert Tray 3 into the printer.
If Tray 3 is extended, place the Extended Tray Cover over the tray. On the Control Panel, press [Menu] until PAPER HANDLING MENU appears. 10. Press [Item] to select TRAY 3 TYPE= 11. Press [Value] to select the media type you have loaded into the tray and press [Select].
Click to see a video clip of the load Letter, A4 or Legal paper. Click to see a video clip of the load B4, A3, 11 x 17, 13 x 19
Step 9 - Align Printheads

1. 2. 3. 4. 5.

Press [Menu] until DIAGNOSTICS MENU appears. Press [Item] until ALIGN PRNT-HDS appears. Press [Select] The printer will print a page with 5 sets of alignment patterns. In each set (A, B, C, D, or E) select the most aligned pair of lines (1, 2, 3, 4 or 5). 6. Enter the corresponding numbers in the Control Panel by pressing [Value]. 7. When you have entered a value for a set, press [Item] to move to the next. 8. When you have finished entering the values, press [Select]. 9. The printer will print a confirmation page consisting of 2 squares and a cross. 10. Check the confirmation page to see if the lines on the squares and the cross are aligned. 11. Re-align the printheads if the confirmation page is not satisfactory.
Step 10 - Install the Printer Software
Before you can use the printer, you must install the printer software. To install the printer software, you need at least 8 MB of RAM and Microsoft Windows 3.1x, 95 or 98 installed in your computer. To install the printer software in Windows NT 4.0, you need at least 16 MB of RAM and Windows NT 4.0 installed in your computer. Installing the PCL 3 Printer Software from the Starter CD into a PC
Note: The Starter CD includes a utility to easily copy the HP 2500C/C+/CM software to 3.5-inch high-density diskettes as well as to copy files to a server. This allows you to use the diskettes to install the software on systems that do not have a CD-ROM drive.
Start Microsoft Windows and make sure no other Windows applications are running. Insert the Starter CD into your CD-ROM drive. The installation program will run automatically. Click the Printer Driver option followed by Install in the CD menu to install your printer software or Download to download the printer software to either a hard disk, network drive or floppy disks. If installation does not automatically run, follow the instructions below.

Installing PCL 3 Printer Software from Floppy Disks (or the Starter CD, if the installation program does not run automatically) 1. Start Microsoft Windows and make sure no other Windows applications are running. 2. Insert Disk 1 into your computers floppy drive (or the CD into the CD-ROM drive). 3. Select File, Run in Windows 3.1 or select Start, Run in Windows 95/98/NT 4.0. 4. At the Command Line Box, For floppy disk installation, type the letter of your computers floppy disk drive followed by :\SETUP (for example, a:\setup). For CD installation, type the letter of your computers CD-ROM drive followed by :\INSTALL (for example, d:\install). 5. Follow the instructions that appear on the screen to complete installation. Customizing the Printer Software You may choose to customize the printer software so that certain items or features such as Toolbox and bi-directional printing will be disabled the next time you install the printer software. This feature is useful if you want to install a customized configuration on several computers in a network.
To do this: 1. Download the printer software. During download, you will be asked if you wish to customize the printer software. If you choose not to, you may run the Installer Configuration Utility later by double-clicking on the HPINSCFG.EXE icon in the driver directory of the Starter CD. 2. Choose the options you wish to install. 3. Click OK. 4. The printer software will be installed according to this configuration the next time you run SETUP.EXE Installing PCL 5Ce Printer Software from the PCL 5Ce CD into a PC 1. Start Microsoft Windows and make sure no other applications are running. 2. Insert the PCL 5Ce CD into your CD-ROM drive. 3. Select Printers in the Control Panel. 4. Windows 3.1: Click Add, select Install Unlisted and Updated Printer and click Install. Windows 95/NT 4.0: Double-click on the Add Printer icon. 5. Select the printer driver INF file in the CD, <language>/<operating system>/disk 1. 6. Follow the instructions that appear on the screen to complete the installation. Installing the PostScript Printer Software into a PC

8. When you have finished entering the values press [Select]. 9. The printer will print a confirmation page consisting of 2 squares and a cross. 10. Check the confirmation page to see if the lines on the squares and the cross are aligned. 11. Re-align the printheads if the confirmation page is not satisfactory. Calibrate Color If the color tints of your documents have shifted towards yellow, magenta or blue, run the Calibrate Color utility to balance the color tints. It is not advisable to calibrate color unless the shifts in color tints are visible. To run the Calibrate Color utility: 1. Double-click on the HP 2500C Toolbox icon on your computer desktop. 2. Click on Maintenance tab. 3. Click on Calibrate Color and follow the instructions on the screen.
Installing the PostScript Module
The HP 2500CM Color Printer comes with the PostScript 3 module pre-installed. The HP 2500C/C+ Color Printer can be upgraded to a PostScript printer by installing the HP 2500C PostScript Upgrade Kit.
See Supplies and Accessories.
PostScript Printing Memory Requirements The HP 2500C Color Printer has 4 MB* of memory installed. After you install the PostScript Module, you will get an additional 8MB of memory.
Put on the anti-static wrist strap and clip the other end to a grounded metal piece.
Note: Failure to do so may damage the printer or the memory module.
*The HP 2500C+ has 12MB memory installed. For Europe only, the HP 2500C comes standard with 12MB RAM.
Switch off your printer and remove all cables from the back of the printer.
Lift up the two rear door latches to open the Rear Access Door.
Loosen the four screws on the metal panel to remove it.
Remove the PostScript 3 Module from its package. DO NOT touch the metal connection points.
Position the PostScript 3 Module as shown in the illustration, and insert it into Slot 1 or 2.
Push in the PostScript 3 Module until the two clips snap into place.
Lift the plastic flap, place the metal panel on the Rear Access Door and fasten the screws.
Reconnect all cables to the back of the printer and power ON the printer.
10. To verify installation of the PostScript 3 Module, select the PostScript Firmware Version option in the Information Menu from the key panel.

PS FW VER

The installed PostScript Firmware Version is displayed on the LCD panel.
Install the PostScript 3 software from the accompanying CD. Refer to the back of the CD jacket for installation instructions.
HP C/ CM Pro fe ss io na l

es Co lo r Pr in

PostS cript CD
Installing Additional Memory
If your printer has the PostScript module installed, you may install up to 64 MB of additional memory. See Supplies and Accessories To do so: 1. Put on the anti-static wrist strap and clip the other end to a grounded metal piece.

Solution Press to set the printer online.
Replace the appropriate cartridge.
Insert the appropriate cartridge.
Replace the appropriate printhead.
Insert the appropriate printhead.
Close the cover and press printing. Close the cover and press printing.

to resume to resume

Open the Top Cover to remove paper. When finished, close the Top Cover and press to resume printing. Open the Top Cover to clear obstruction. When finished, close the Top Cover and press to resume printing. Open the Printhead Access Cover to remove obstruction. When finished, close the Printhead Access Cover and align printheads.

The Carriage is jammed.

LEFT BACK PANEL OUT RIGHT BACK PANEL OUT TRAY 2 PAPER GUIDE REMOVED TRAY 3 OPEN OR GUIDE REMOVED TRAY 1 LOAD [TYPE] [SIZE]
The left side of the Back Panel has not been inserted properly. The right side of the Back Panel has not been inserted properly. One of the Paper Guides in Tray 2 has been removed. Tray 3 is either open or one of its Paper Guides has been removed. You have chosen to print from Tray 1 or the media you have selected differs from those in Trays 2 and 3.
Open the Rear Access Door and ensure that the left side of the panel is properly installed. Open the Rear Access Door and ensure that the right side of the panel is properly installed. Insert the missing Paper Guide back into Tray 2. Ensure that both the Paper Guides are properly installed and that Tray 3 is inserted into the printer. Load the paper type and size as specified in the LCD panel and press to continue printing. You may set the printer to print with existing media in Tray 2 or Tray 3 by either pressing [Value] or without loading media in Tray 1. Load the paper type and size as specified in the LCD panel into the Rear Manual Feed located at the back of the printer and press to continue printing. Load the paper size and type which this tray has been set up for. If you wish to change the paper size setting of this tray, please refer to section on Load

Paper.

MNL FEED LOAD [TYPE] [SIZE]
You have chosen to print through the Rear Manual Feed.
TRAY [NUMBER] EMPTY, LOAD & PRESS
The specified tray is empty.
USE [TYPE] [SIZE] INSTEAD?
The media you have chosen differs from those in Trays 2 and 3 and you have either pressed [Value] or without loading media in Tray 1. To continue your present task, press the button. The media in Tray 1 may not be the type or size that is specified in your current print job.
Press to print or [Value] to select other options.
PRESS TO CONTINUE MEDIA IN TRAY 1, REMOVE
Remove the media in Tray 1 and press the button to resume printing. If you wish to print through Tray 1, set your print setting to pick from Tray 1 and send the print job before putting media in Tray 1.
WRONG MEDIA TYPE, [ACTION]

The media type which the printer has detected is not the type specified in your print settings. The specified paper size is different from the paper size in the selected input tray. The output was truncated to fit the paper in the printer. Some output may have been lost. The printheads have not been aligned. For best print quality, align the printheads before the next print job. A non-HP ink cartridge has been detected. HP does not guarantee non-HP cartridges. The use of incompatible cartridges may disrupt the intricate printing system, potentially resulting in reduced print quality and even damaging the printer. One of the ink cartridges (black, cyan, magenta or yellow) is near expiry. To obtain optimum print quality, it is recommended that you do not use expired ink cartridges. One of the printheads (black,cyan, magenta or yellow) is near expiry. To obtain optimum print quality, it is recommended that you do not use expired printheads. One of the ink cartridges (black, cyan, magenta or yellow) is low on ink. You may still continue to print with this cartridge until the ink has totally run out.
Do one of the following: Press to continue printing. Load the correct media and press. Cancel the current print job by pressing the [Cancel Print] button. Reload the correct media into the tray and print again.

UNEXPECTED PAPER SIZE

PRNT-HDS NOT ALIGNED

Align the printheads.

For instructions see Align Printheads.

NON HP [COLOR] CART

Use original HP ink cartridges.

[COLOR] CART NEAR EXPIRY

Be prepared to replace the mentioned color ink cartridge.
[COLOR] PRNT-HD NEAR EXPIRY
Be prepared to replace the mentioned printhead.

[COLOR] INK LOW

ROTATE, REINSERT [NUMBER] PG TO TRAY [NUMBER]
The printer has finished printing one side of a 2-sided document. The pages need to be reloaded for printing to resume.
Remove the stated number of pages from Tray 1, rotate the pages and reload them into the specified tray, print side. Press to continue printing. You can set the printer to pick from Tray 1 by loading the paper into Tray 1 and pressing. Remove the stated number of pages from Tray 1 and reload them into the specified tray, print side down. Press to continue printing. You can set the printer to pick from Tray 1 by loading the paper into Tray 1 and pressing.
REINSERT [NUMBER] PG TO TRAY [NUMBER]

Troubleshooting

This chapter documents the different troubleshooting tools and steps that can be used to assist you in diagnosing and solving most printer problems. General Troubleshooting Tips 1. Check the printer LCD panel. If the printer LCD panel displays a Recoverable error message refer to Understanding Printer Messages for instructions on how to resolve the problem.
LCD Error Type Recoverable
Example Offline, INK LOW, etc. ERROR CODE: XXXX

4. If the LCD still reports a paper jam, go to the back of the printer and lower the Rear Access Door by lifting the two rear door latches. 5. Remove the Back Panel by pressing the two catches inwards. 6. Pull out any paper that may be stuck inside. 7. Replace the Back Panel and make sure it fits securely. 8. Close the Rear Access Door and turn on the printer.
Tips for Avoiding Paper Jams Make sure nothing is blocking the paper paths. Do not overload the trays. Tray 1 holds up to 10 sheets of paper; Tray 2 holds up to 150 sheets and Tray 3 holds up to 250 sheets. Load the paper correctly. Do not use paper that is curled or crumpled. Printhead Diagnostics When the LCD Panel displays the message "PRNT-HD DIAG PRESS ", it means that one or more of the printheads may be faulty. You will need to diagnose which printhead is faulty and replace it before you can continue printing. This process requires you to remove all the printheads and then re-inserting one printhead at a time in the sequence of black, cyan, magenta and yellow.
To diagnose the faulty printhead: 1. Open the Printhead Access Cover and unlock the printhead latch. 2. Remove the cyan, magenta and yellow printheads and close the Printhead Access Cover. 3. The LCD Panel will display the message "DETECTING." as it checks the printhead. 4. If the message "B PRNT-HD FAULTY, PRESS " appears, it means that the black printhead is faulty. If this happens, press the button. Remove the Printhead Access Cover and replace with a new black printhead. Fasten the printhead latch and close the Printhead Access Cover to verify that the new printhead is working. If the message "B PRNT-HD OK, PRESS " appears, it means that the black printhead is working. 5. Follow the sequence found in step 4 with each of the remaining printheads to verify functionality. 6. Isolate the faulty printhead by this method, and replace it with a new one.
Understanding the Diagnostic Test
The Diagnostic Test page is a valuable tool for troubleshooting. This will help verify if the printer is working. To print a Diagnostic Test: 1. Press [Menu] until SELF TEST MENU appears 2. Press [Item] until PRINT DIAGNOSTIC PAGE appears. 3. Press [Select] to print the diagnostic page. The Diagnostic Test page looks like this:

9 built-in bitmap typefaces at selected sizes HP FontSmart v2.5 (110 TrueType fonts for Windows) (Euro symbol support available in all fonts) HP FontSmart software provides easy-to-use font management capabilities 136 PostScript fonts with Adobe PostScript Level 3 (Euro symbol supported in the Symbol font)

Font Capability

Memory
HP 2500C 4 MB standard RAM 12 MB standard RAM (for Europe only) HP 2500C+ 12 MB standard RAM Two 72-pin SIMM slots for additional memory (EDO, 60 ns) expansion up to a total of 76 MB
HP 2500CM 20 MB standard RAM Two 72-pin SIMM slots for additional memory (EDO, 60ns) expansion up to a total of 76 MB SIMM Memory upgrade apply only to PostScript and PCL 5Ce and are to be in increments of 16MB.
Connectivity / Network HP 2500C & HP 2500C+ Management Network-capable printer for DOS and Windows environments HP PCL 3e Windows Driver Support for Windows NT 4.0, Windows 3.1x/95/98, Optional PCL 5Ce (PCL 5Ce is standard with HP 2500C+ and for Europe, standard with HP 2500C/CM) Centronics parallel, IEEE 1284 compliant One network interface slot accepts optional HP MIO Print Servers with support for Novell Netware, Microsoft LAN Manager, Windows for Workgroups, Windows NT, IBM LAN Server, IBM OS/2 Warp* and AppleTalk* (EtherTalk) HP 2500CM Network-ready printer for DOS, Windows and Macintosh environments HP PCL 3e Windows Driver Support for Windows NT 4.0, Windows 3.1x/95/98, Optional PCL 5Ce (for Europe, this is standard with HP 2500CM) Centronics parallel, IEEE 1284 compliant HP MIO 10/100T/BNC print server with support for Novell Netware Microsoft LAN Manager, Windows for Workgroups, Windows NT, IBM LAN Server, IBM OS/2 Warp*, Unix environment* and AppleTalk* (EtherTalk) Supports networking protocols IPX/SPX, TCP/IP, DLC/LLC, AppleTalk* and NetBEUI Adobe PostScript 3 drivers for Windows and Macintosh* Automatic switching between languages and ports. HP JetAdmin printer management software provides easy printer setup, configuration and management. Latest versions available from HPs web site (http://www.hp.com/go/jetadmin) HP WebJetAdmin printer management software available from HPs web site (http://www.hp.com/go/webjetadmin) for simple installation, configuration and management from a common web browser. *Macintosh Postscript support will be available to Postscript users as a free upgrade in Summer 1999.

Paper Size Handling Maximum Print Area Media Size, Type and Handling Support
Minimum Width: 76.2 mm (4 in.) x 127.0 mm (6 in.) Maximum Width: 330 mm (13 in.) x 483 mm (19 in.) PCL: 320 mm (12.61 in.) x 470 mm (18.49 in.) on 13 in. x 19 in. media PostScript: 289.56 mm (11.4 in.) x 441.96 mm (17.4 in.) or 302.26 mm (11.9 in.) x 426.72 mm (16.8 in.) on 13 in. x 19 in. media. Standard input capacity of 400 sheets through two trays (Tray 2 & 3) of 150 sheet and 250 sheet capacity. Standard output capacity of 150 sheets (face-up) Rear Manual feed single sheet or card only Built-in media size sensors prevents printing on the wrong size of media Tray 1 (Input / Output Tray) Sheets / Labels : up to to 135 g/m2 (16 to 36 lb. Bond) Cardstock : up to to 200 g/m2 (110 lb. index maximum) Users are recommended to use the rear manual feed if thicker media does not pick. Media sizes supported: Paper: All standard paper sizes from 4 in.x6 in. (101.6mm x 152.4mm) to 13in.x19in. (330 mm x 483 mm) Transparencies: U.S. Letter 8.5 x 11 in., European Ax 297 mm Cards: U.S. Index card 4 x 6 in., Index card 5 x 8 in.; European A5 card 148.5 x 210 mm, European Ax 148.5 mm, Postcard 100 x 148 mm supported via Tray 1 and the rear manual feed only Labels: U.S. Labels, 8.5 x 11 in.; European A4 labels, 210 x 297 mm Tray 2 (Upper Tray) Sheets / Labels : up to to 135 g/m2 (16 to 36 lb. Bond) Cardstock : up to to 200 g/m2 (110 lb. index maximum) Users are recommended to use the rear manual feed if thicker media does not pick Media sizes supported: Paper: U.S. Super B 13 x 19 in., U.S. Tabloid 11 x 17 in., U.S. Legal 8.5 x 14 in., U.S. Letter 8.5 x 11 in., European Super Amm x 483 mm, European Ax 420 mm, European Ax 297 mm, European Bx 364 mm Transparencies: U.S. Letter 8.5 x 11 in., European Ax 297 mm Labels: U.S. Labels, 8.5 x 11 in.; European A4 labels, 210 x 297 m
Media Size, Type and Handling Support
Tray 3 (Lower Tray) Sheets : up to 250
60 to 135 g/m2 (16 to 36 lb. Bond)
Media sizes supported: Paper: U.S. Super B 13 x 19 in., U.S. Tabloid 11 x 17 in., U.S. Legal 8.5 x 14 in., U.S. Letter 8.5 x 11 in., European Super Amm x 483 mm, European Ax 420 mm, European Ax 297 mm, European Bx 364 mm Transparencies: U.S. Letter 8.5 x 11 in., European Ax 297 mm Labels: U.S. Labels, 8.5 x 11 in.; European A4 labels, 210 x 297 mm Rear Manual Feed Paper, transparency, label or cards up to 0.3 mm thickness (0.012 in.) or approx. 200 g/m2 (110 lb. index maximum) Media sizes supported: All media sizes from 4 in.x6 in. (101.6mm x 152.4mm) to 13in.x19in. (330 mm x 483 mm) Media types supported is similar to Tray 1 Recommended Media Weight All input paths handle the following paper weights with the rear straight-through paper path handling up to 0.3mm thickness of paper Paper: 60 to 135 g/m2 (16 to 36 lb. Bond) Cards: 110 to 200 g/m2 (110 lb. Index) Straight-through path: up to 0.3 mm thickness (0.012 in.) or 220 g/m2 (110 lb. Index) Built-in printer software features: HP ZoomSmart scaling technology, Billboard, Handout (N-up printing), Mirror, Watermark, Print Preview, Quick Sets, laserJet Margin Emulation, 2-sided Printing (manual duplex), Booklet Intuitive operation and complete, easy-to-understand messages Two-line LCD display and 2 LEDs Buttons: (Go), Job Cancel, Menu, Item, Value, Select Indicators: Attention, Ready Messages can be displayed in 14 languages: English, French, Italian, German, Spanish, Portuguese, Dutch, Norwegian, Finnish, Swedish, Danish, Polish, Czech and Russian Operating temperature: 5o to 40oC (41o to 104oF) Recommended operating conditions: 15o to 35oC (59o to 95oF) Storage temperature: -40o to 60oC (-4o to 140oF) Relative Humidity: 20 to 80% RH non-condensing Noise levels per ISO 9614-1: Sound Pressure, LwAM 62 dB(A)

B. Limitations of Warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of Liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g. the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

Declaration of Conformity
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Product Name: Model Number: Product Options: HP2500C, HP2500Cse, HP2500Cxi, HP2500C+, HP2500CM* C2684A/B, C2686A, C2687A, C2692A, C2685A/B All Hewlett-Packard Singapore (Pte) Ltd Asia Hardcopy Manufacturing Operation 20 Gul Way, Singapore 629196
conforms to the following Product Specifications: Safety: EMC: IEC 950: 1991 + A1 + A2 + A3 + A4/ EN 60950: 1992 + A1 + A2 + A3 + A4 IEC825-1: 1993 / EN 60825-1:1994 class I for LEDs CISPR 22: 1993 Class B / EN 55022: 1994 Class B CISPR 22: 1993 Class A / EN 55022: 1994 Class A* EN 50082-1: 1992 IEC 801-2: 1991 / prEN 55024-2: 1992, 4kV CD, 8kV AD IEC 801-3: 1984 / prEN 55024-3: 1991, 3 V/m IEC 801-4: 1988 / prEN 55024-4: 1992, 0.5kV Signal Lines, 1kV Power Lines IEC 1000-3-2: 1995 / EN61000-3-2: 1995 IEC 1000-3-3: 1994 / EN61000-3-3: 1995 FCC Title 47 CFR, Part 15 Class B / VCCI-2 FCC Title 47 CFR, Part 15 Class A / VCCI-1* AS / NZS 3548: 1995/ ICES-003, Issue 2
Supplementary Information: (1) The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE Marking accordingly. (2) The product was tested in a typical configuration with Hewlett Packard personal computer systems. (3) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. *This printer contains Local Area Network (LAN) options. When the interface cable is attached to either of the IEEE802.3 connectors, the printer meets the requirements of CISPR 22: 1993 Class A /EN 55022: 1994 Class A Singapore, May 1999 Chan Kum Yew, Quality Manager
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd, 31-41 Joseph Street, Blackburn,Victoria 3130, Australia European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards Europe, Herrenberger Strae 130, D-71034 Bblingen (FAX: +49-7031-14-3143) USA Contact: Corporate Product Regulations Manager, Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 (Phone: 415-857-1501) 59

2500C/C+/CM
Professional Series Color Printer

NETWORK GUIDE

Acknowledgments HP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Adobe is a U.S. registered trademark of Adobe Systems Incorporated. PostScript 3 is a trademark of Adobe Systems Incorporated. NetWare and Novell are registered trademarks of Novell Corporation.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Edition 2 June 1999 Copyright 1999 by Hewlett-Packard Company 450 Alexandra Road Singapore 119960 Singapore

CONTENT

Contents
Network Printing Overview Year 2000 Compliance 2.1 Year 2000-compliant Versions of HP JetDirect Software 2.2 Disclaimer Statement Supported Network Printer Connections 3.1 Printing through an HP JetDirect Print Server 3.1.1 Overview 3.1.2 Supported Network Configurations for Client-Server Printing 3.1.3 Supported Network Configurations for Peer-to-Peer Printing 3.2 Printing through a PC 3.2.1 Supported Network Configurations for Printing through a PC Installing the Print Server 4.1 Installing the HP JetDirect Print Server Card Customizing the Printer Software Configuring to Print on the Network Configuring the PC as a Server to Print Through the HP JetDirect Port 6.1 6.1.1 Option 1 - Using the HP JetDirect Installation Utility 6.1.2 Option 2 - Using the HP 2500C Printer Software 6.2 Configuring the PC (Client) to Connect to the Print Server via a Server 6.2.1 Option 1 - Using the HP 2500C Series Printer Software 6.2.2 Option 2 - Using the Add Printer Wizard (for PCL 3 drivers only) 6.2.3 Option 3 - Other Methods for Configuring the PC (Client) 6.3 6.4 6.5 6.6 6.7 6.8
(For PCL 3 drivers installed in the server and the port has been configured for sharing) Configuring the PC (Peer-to-Peer) to Print Directly to the Printer 6.3.1 Option 1 - Using the HP JetDirect Installation Utility 6.3.2 Option 2 - Using the HP 2500C Series Printer Software Configuring the JetDirect Print Server Port to Connect to the NetWare 4.11 Bindery Network Configuring the JetDirect Print Server Port to Connect to Netware 4.11 NDS Network Configuring the PC as a Server to Share the Printer 6.6.1 Using the HP 2500C Series Printer Software to Share the Printer Installing Alternate Drivers Installing PostScript Driver

4. 5. 6.

Troubleshooting Improving Printing Performance over the Network
Network Printing Overview
A network is a system of computers and other equipment set up for sharing files, data and other resources such as printers and scanners. A LAN, or a local area network, in its smallest form may consist of two computers that can communicate with each other. A larger LAN may connect members of a workgroup, such as an accounting department where users have similar requirements for sharing data and resources. The HP 2500C/C+/CM Professional Series Color Printer may be shared on a network. It can be connected directly to a network using an HP JetDirect print server, or it can be attached to a PC that is connected to a network.

Year 2000 Compliance

2. For the entire HP JetDirect solution to be Year 2000-compliant, the HP JetDirect product must work in a fully Year 2000-compliant environment. The network operating system (NOS) for the HP JetDirect product must be Year 2000-compliant. Please contact the NOS manufacturer directly to verify Year 2000 readiness. The HP JetDirect product is Year 2000-compliant if the hardware, firmware and software are Year 2000-compliant.

Hardware Firmware Software
All HP JetDirect hardware is Year 2000-compliant. All HP JetDirect firmware is Year 2000-compliant. Most HP JetDirect software is Year 2000-compliant. Some versions of HP JetDirect software may need to be upgraded by the customer to be Year 2000-compliant (see
Table 1 for the list of Year 2000-compliant software).
2.1 Year 2000-compliant Versions of HP JetDirect Software Year 2000-compliant versions of HP JetDirect software (listed in Table 1) are available for download, at no charge, from http://www.hp.com/support/net_printing. Any version of software not listed in Table 1 has not been certified as compliant. Table 1. Year 2000-compliant JetDirect Software
HP JetAdmin and HP JetPrint for Novell NetWare (DOS client) version A.01.09 and A.01.15 HP JetAdmin for HP-UX 9.04 (for HP 9000 S700 and S800) version D.04.10 and D.04.12 HP JetAdmin for HP-UX 9.10 (for HP 9000 S300 and S400) version D.01.08 HP JetAdmin for HP-UX 10.01, 10.10, 10.20, 11.0 version D.04.10 and greater HP JetAdmin for OS/2 Warp version A.02.04, A.03.00 and greater HP JetAdmin for Solaris 2.3, 2.4, 2.5, 2.5.1, 2.6 version D.04.10 and greater HP JetAdmin for Sun OS 4.1.3, 4.1.4 version D.04.10 and greater HP JetAdmin for Windows 3.1/Windows for Workgroups 3.11 version 2.2, 2.33, 2.4 and greater HP JetAdmin for Windows 95 version 2.2, 2.33, 2.4 and greater HP JetAdmin for Windows NT version 2.33, 2.4 and greater HP JetDirect Download Manager version A.02.17 and greater HP Network Printer Installer version 1.0 and greater HP Utilities for Mac OS version 3.0 and greater HP Web JetAdmin version 4.0 and greater Install and Setup Utilities for IBM LAN Server and Microsoft LAN Manager version A.00.05 Setup and Monitor Utility for Windows for Workgroups 3.11 version A.00.03
HP recommends its customers verify the version of HP JetDirect software on their system. Instructions on how to determine the version of HP JetDirect software can be found at http://hpcc923.external.hp.com/cposupport/networking/support_doc/ bpj05564.html.

2.2 Disclaimer Statement HP has made every effort to ensure the accuracy of our product testing. However, because each customers environment is different from HPs laboratory test environment, it is the customers responsibility to validate the Year 2000 readiness of these products in their own environment. Therefore, information about the Year 2000 status of HP products is provided as is without warranties of any kind. HP makes no representation or warranty respecting the accuracy or reliability of information about non-HP products. Such information was provided by the manufacturers of those products and customers are urged to contact the manufacturer directly to verify Year 2000 readiness.
Supported Network Printer Connections
3. The HP 2500C/C+/CM Professional Series Color Printer supports the following network printer connections: 3.1 Printing through an HP JetDirect Print Server 3.1.1 Overview In this configuration, the printer is connected to the network via an HP JetDirect print server. This configuration provides better performance as well as flexibility in preparing a location for the printer. The HP 2500CM Professional Series Color Printer comes with an internal HP JetDirect Print Server. It is therefore recommended that the printer be shared on a network through the print server. There are two basic network configurations using the HP JetDirect print server: Client-Server printing and Peer-to-Peer printing. Client-Server printing is typically used in medium to large networks where dedicated computer servers are used to manage printing needs of many users. Client-server networks use network operating systems (NOS) such as Novell NetWare and Microsoft Windows NT Server 4.0. Peer-to-Peer printing is more suitable for smaller networks. On peerto-peer networks, users configure their Windows 95, Windows 98 or Windows NT 4.0 systems to print directly to the printer. 3.1.2 Supported Network Configurations for Client-Server Printing Server Client Configurations
Windows NT 4.0 Windows NT 4.0 Windows 95/98 Novell NetWare 4.11 (Bindery) Novell NetWare 4.11 (NDS) Yes Not recommended Yes Yes Windows 95/98 Yes Yes Yes Yes Windows for Workgroups 3.11 Yes Yes Yes Yes
3.1.3 Supported Network Configurations for Peer-to-Peer Printing Windows 95 Windows 98 Windows NT 4.0
See page 14 for more information. Note: To take full advantage of network printer management features provided by the HP 2500C/C+/CM color printer, please use HP Web JetAdmin 5.0 or later and the latest printer firmware. For HP Web JetAdmin and other HP network printing software, visit our website at www.hp.com/support/net_printing. To obtain the latest printer firmware for the HP 2500C Professional Series printer, please visit our web site at www.hp.com/go/hp2500.

3.2 Printing through a PC In this configuration, the printer is connected directly to the parallel port of a selected computer (or server) on the network and is shared out to the other computers (or client). The server could be a Novell NetWare 4.11 server or a computer running Windows for Workgroups 3.11, Windows 95, 98 or NT 4.0. Sharing the printer in this configuration is a low cost, easy way to share a printer because it requires no additional hardware or software. The HP 2500C Professional Series printer can be shared over a network with this configuration. However, it is recommended only for a small workgroup where there is a small number of users or usage is low as the shared computer will be slowed down when many users print to its shared printer.
3.2.1 Supported Network Configurations for Printing through a PC Client Configurations
Windows NT 4.0 Windows 95/98

Server Configurations

Windows for Workgroups 3.11 Yes Yes Yes Yes
Novell NetWare 4.11 Windows NT 4.0 Windows 95/98 Windows For Workgroups 3.11

Yes Yes No No

Yes Yes Yes No
Installing the Print Server
4. The HP 2500CM Professional Series Color Printer comes with an internal MIO JetDirect Print Server preinstalled. However, if you have purchased the HP 2500C Professional Series Printer, you may purchase the internal JetDirect Print Server. For the list of HP MIO JetDirect Print Servers, please refer to our web site at www.hp.com/go/jetdirect. 4.1 Installing the HP JetDirect Print Server Card Step 1 - Verify that the Printer Works 1. Turn on the printer. 2. Press [MENU] repeatedly until SELF TEST MENU appears. 3. Press [ITEM] repeatedly until PRINT DIAGNOSTIC PAGE appears. 4. Press [SELECT] to print the Diagnostic Page. Step 2 - Install the HP JetDirect Print Server Card into the Printer
Note: The HP JetDirect card contains electronic components that can be damaged by static electricity through electrostatic discharge (ESD). To prevent ESD, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components or circuit paths.
1. Turn off the printer and unplug the power cord. 2. Unscrew and remove the metal plate on the left side of the printer.

JETDIRECT

10/100 Base-Tx (RJ-45)
3. Insert the card. Align the card with the guide rails in the printer. 4. Press the card into the slot until the card is firmly seated. 5. Tighten each thumbscrew a little at a time, alternating between each side until both screws are secure. 6. Connect the network cable to the card. 7. Connect the power cord and turn on the printer.
Customizing the Printer Software
5. You may choose to customize the printer software so that certain items or features such as status and bi-directional printing will be disabled the next time you install the printer software. This feature is useful if you want to install a customized configuration on several computers in a network. To do this: 1. Insert the Starter CD into your CD-ROM drive. If the installation program does not run automatically, access File Manager or Explorer and run INSTALL.EXE on the CD-ROM. 2. Click on Printer Driver followed by Download. During download, you will be asked if you wish to customize the printer software. If you choose not to, you may run the Installer Configuration Utility later by double-clicking on the HPINSCFG.EXE icon in the driver directory of the Starter CD. 3. Choose the options you wish to install. 4. Click OK. 5. The printer software will be installed according to this configuration the next time you install from the downloaded files.
Configuring To Print On The Network
6. There are several options to use the HP 2500C series of professional printers in a network environment. You can choose to use the JetDirect port (the card comes standard with the HP 2500CM printer) or merely configure to connect direct to the printer. This chapter describes the procedures for setting up the server or client configurations and also sharing the printer on the network. 6.1 Configuring the PC as a Server to Print Through the HP JetDirect Port This procedure takes you through setting up the PC as a server to print through the HP JetDirect port, which is connected to the print server. To allow other PCs to connect to this configured server PC to print, using the HP JetDirect port, you will need to share this PC (refer to section 6.6.1, Step 2 - Share the Printer on the Network).

PC Server

JetDirect MIO Card

Printer

There are two methods to you can use to configure the PC.
Note:: Your may encounter problems printing with IPX/SPX in Windows NT 4.0. Large print jobs may stop mid-page and continuously re-spool. We recommend that you use TCP/IP instead or ensure that your system is upgraded to MS NT 4.0 Service Pack 4.
6.1.1 Option 1 - Using the HP JetDirect Installation Utility Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into your CD-ROM drive. If the installation program does not run automatically, access the Explorer. 2. Select the option to install JetAdmin and follow the instructions on the screen. Before you proceed to Step 2, please ensure that the HP 2500C Printer Software is installed. Otherwise, refer to section 6.1.2, Option 2, Step 1 - Install HP 2500C Series Printer Software for the procedure. Step 2 - Associate Printer Software with the JetDirect Port This step takes you through the process of linking the PC local or existing connected port to the JetDirect printer. 1. Select HP 2500C/CM Printer in the Printers folder. The printer name will defer, depending on if you are installing the PCL 3 or PostScript printer software.
2. Click the right mouse button and select Properties. 3. Select the Details tab, click Add Port, and click OK. 4. Select a new port to assign it to the JetDirect printer and click OK. Ensure that the printer has been set up as shared. Please refer to section 6.6.1, Step 2 - Share the Printer on the Network, for the procedure, if the printer is not set up as shared. The Installation Option screen appears for you to select the print features. 6.1.2 Option 2 - Using the HP 2500C Printer Software Step 1 - Install HP 2500C Series Printer Software 1. If you are running Windows NT 4.0, log on to the computer as the system administrator. 2. Insert the Starter CD into the CD-ROM drive to install the PCL 3 printer software. If the installation program does not run automatically, access the File Manager or Explorer and run INSTALL.EXE from the CD-ROM. The Starter CD allows you to either install or download the printer driver onto the network drive. Choose Download if you wish to customize your printer software for future quick installation. The next screen appears to prompt you to select the port. 3. Windows 95/98/NT 4.0: Select Local/Existing (this selection assumes that the port is a local (LPT) or defined print server port). Note: The other two port options that are available for selection are: Network (Client):If you wish to connect a PC (client) to the shared or server PC in the network. Network (Server/Peer-to-Peer): If you wish to connect a PC to print directly to the printer server port without sharing through a server PC. Windows for Workgroups 3.11: 3a. Click Connect when prompted to select a printer port. 3b. Type in the path that the printer has been mapped to and select the shared printer. 3c. Select the LPT port that you have just mapped and click OK. If you wish to install the PostScript printer software, refer to the section on Installing PostScript Driver for the procedure. If you wish to install the PCL 5 printer software, refer to the PCL 5 Supplementary Network Guide.

6.2 Configuring the PC (Client) to Connect to the Print Server via a Server
JetDirect MIO Card PC (Client) PC Server
There are three methods to set up the PC as a client to a configured print server on the network.
6.2.1 Option 1 - Using the HP 2500C Series Printer Software 1. Refer to the section 6.1.2, Step 1 - Install HP 2500C Series Printer Software, for the procedure on installing the printer software. Instead of selecting Local/Existing, select Network (Client). 2. Type in the name of the shared printer, like, \\Computer\Name\PrinterName, in the Select Network Port field. If you do not know the computer name or printer name, browse the network to help you find the printer. The Installation Option screen appears. 6.2.2 Option 2 - Using the Add Printer Wizard (for PCL 3 drivers only) You may use the Microsoft Windows Add Printer Wizard to install the printer software. 1. Click on Start and select Settings, followed by Printers. 2. Double-click Add Printer. 3. For Windows 95/98, select Network Printer. For Windows NT 4.0, select Network Printer Server, when prompted. 4. Type in the network part or queue name of the shared printer, for example, \\ComputerName\PrinterName. If you do not know the name, you can click on Have Disk, when prompted to select printer model. 5. Click on Browse and locate the hp2500c.inf file. This file contains the printer name for you to select. The file is located in the Starter CD or on your network server if the System Administrator had copied the files onto the server. 6. The Installation Option screen appears. Follow the instructions on the screen to complete the PC configuration process.
6.2.3 Option 3 - Other Methods for Configuring the PC (Client) (For PCL 3 drivers installed in the server and the port has been configured for sharing) If the printer software is installed in the server computer and the port has been shared out, the printer software can be installed onto the client computer by doing one of the following: Sending a print job to the printer by dragging the document onto the network printer icon. Dragging a network printer icon into the Printers folder. Double-clicking a network printer icon. Right-clicking a network printer icon and selecting Install.
6.3 Configuring the PC (Peer-to-Peer) to Print Directly to the Printer

PC (Peer-to-Peer)

There are two methods to set up the printer for this configuration. 6.3.1 Option 1 - Using the HP JetDirect Installation Utility Please refer to the same option in section 6.1.1 for the procedure 6.3.2 Option 2 - Using the HP 2500C Series Printer Software To set up the PC to print directly to the printer, you need to complete the following steps: Step 1 - Install HP 2500C Series Printer Software 1. Please refer to section 6.1.2, Option 2 - Install HP 2500C Series Printer Software, for the procedure. When it comes to port selection, do the following: Select Network (Server/Peer-to-Peer), instead of Local/Existing, to associate the printer software with the JetDirect port. This selection applies when the port you intend to use is not defined. Select the desired port from the list, or you may enter the port name. 2. Click OK. The Setup Printer wizard appears to guide you through the setting up process.

6.4 Configuring the JetDirect Print Server Port to Connect to the NetWare 4.11 Bindery Network This procedure allows you set up the HP JetDirect port on the NetWare 4.11 Bindery Network. Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into the CD-ROM drive. If the installation program does not run automatically, access the File Manager or Explorer and run SETUP.EXE that is on the CD-ROM. 2. Select the option to install JetAdmin and follow the instructions on the screen. Step 2 - Configure the JetDirect Print Server 1. Log onto the network with Supervisor privileges at any user workstation that has the HP JetAdmin installed. 2. Click Start, Programs, HP JetAdmin Utlities, and HP JetAdmin, to run HP JetAdmin. 3. The following message may appear: "JetAdmin could not find any configured devices on your network. Do you want to configure one now?". Click Yes and proceed to 5. If this message is not displayed, go to 4. 4. On the HP JetAdmin Utility screen, press [F5] to refresh the list of printers. All configured print servers are displayed. 5. Select Device, New. On the New Device screen, highlight the LAN hardware address of your print server. (The 12-character hardware address is on the HP JetDirect configuration page.) 6. Click Configure. A General screen appears. 7. Type the name of the print server and a description (optional): then click Next. A NetWare configuration screen appears. 8. Click Operating Mode and select Queue Server Mode. 9. Click Queues and then click Change. 10. Select your NetWare server from the list and click Create. 11. Type a name for this printer queue in the Create Queue screen and click OK. 12. Click Yes to add the queue to the list of serviced queues. 13. The configured queues appears under Serviced Queues, click OK. 14. Follow the instructions to complete configuration. Step 3 - Copy Printer Software to a Network Drive for Client Installation Please refer to section 6.2 for the procedure on installing the HP 2500C Series Printer Software.
6.5 Configuring the JetDirect Print Server Port to Connect to Netware 4.11 NDS Network This procedure allows you set up usage of the HP JetDirect port to share the printer. Step 1 - Install HP JetAdmin 1. Insert the HP JetDirect CD-ROM into the CD-ROM drive. If the installation program does not run automatically, access the File Manager or Explorer and run SETUP.EXE that is on the CD-ROM. 2. Select the option to install JetAdmin and follow the instructions on the screen. Step 2 - Configure the JetDirect Print Server 1. Log onto the network with Supervisor privileges at any user workstation that has the HP JetAdmin installed. 2. Click Start, Programs, HP JetAdmin Utlities, and HP JetAdmin, to run HP JetAdmin. 3. The following message may appear: "JetAdmin could not find any configured devices on your network. Do you want to configure one now?". Click Yes and proceed to 5. If this message is not displayed, go to 4. 4. On the HP JetAdmin Utility screen, press [F5] to refresh the list of printers. All configured print servers are displayed. 5. Select Device, New. On the New Device screen, highlight the LAN hardware address of your print server. (The 12-character hardware address is on the HP JetDirect configuration page.) 6. Click Configure. A General screen appears. 7. Type the name of the print server and a description (optional): then click Next. A NetWare configuration screen appears. 8. Click Operating Mode and select Queue Server Mode. 9. Click Network Directory Services. Use the arrow key to select the name of the NDS tree (where objects are located) in the Tree Name Box. 10. Click Browse and expand the NDS tree. Then identify and select an appropriate context and click OK. 11. Click Queues and then click Change. 12. Select the appropriate queue and click Yes to add the queue to the list of serviced queues. 13. Your configured queues are displayed under Serviced Queues, click OK, then Next. 14. If a TCP/IP screen appears, click Next. 15. Follow the instructions to complete configuration. Step 3 - Copy Printer Software to a Network Drive for Client Installation Please refer to Section 6.2 for the procedure on installing the HP 2500C Series Printer Software.

6.6 Configuring the PC as a Server to Share the Printer
JetDirect MIO Card PC PC Server
There are two ways to install and configure the PC to share the printer on the network
Before you proceed with the installation, ensure the following conditions: The server computer which the printer will be connected to, has been set up correctly in the network. Refer to the documentation that comes with your network operating system for more information. Networking software and protocol must be present on both the server and client computers. The server computer must be turned on when trying to connect. For Windows for Workgroups 3.11, the Print Manager must be enabled. To do this, doubleclick the Printers icon in the Control Panel and choose Use Print Manager. For Windows 95/98/NT 4.0, File and Printer Sharing of the server computer must be enabled. Note: If the server is running Novell Netware 3.12 or 4.11, please refer to the documentation that comes with Novell on how to set up a local printer.
6.6.1 Using the HP 2500C Series Printer Software to Share the Printer Step 1 - Install HP 2500C Series Printer Software Please refer to section 6.1.2, Step 2 - Install HP 2500C Series Printer Software for the procedure. Step 2 - Share the Printer on the Network For Windows 95/98/NT 4.0: 1. Right-click on the HP 2500C Series Printer icon in the Printers folder, followed by Properties, to access the printer properties. 2. Select the Sharing tab in Properties to share the printer. Proceed to 3 if you do not see the Sharing tab, otherwise, move on to 5. 3. To enable the file and printer share, double-click the Network icon in the Control Panel. Click File and Printer Sharing and make sure that both the check boxes are selected. 4. Click OK and restart Windows. 5. In the Sharing tab, select Shared As and specify a shared name for this printer, for example, HP 2500C. 6. Click OK. For Windows for Workgroups 3.11: 1. Double-click the Printers icon in the Control Panel. 2. Select HP 2500C Series Printer and make sure that the Use Print Manager option is checked. 3. Choose Cancel or Close to exit the Printers Control Panel. 4. Double-click the Print manager icon in the Main group and select the printer. 5. Select Share Printer As. from the Printer menu. Proceed to 6 if you do not see the Sharing tab, otherwise, move on to 8. 6. If the Share As option is disabled, you have not enabled the printer sharing. To do this, double-click the Windows Setup icon in the Main program group, choose Change Network Settings in the Options menu and enable printer sharing. 7. Click OK and restart Windows. 8. Specify a shared name for this printer, for example, HP 2500C. 9. Check the Re-share At Startup option if you wish to share the printer permanently. 10. Click OK. 11. Proceed to install the printer software on the client computer.

6.7 Installing Alternate Drivers If your server is running Windows NT 4.0 and you wish to install Windows 95 or 98 drivers to client computers over the network, you may do so if you have installed an alternate driver in your server. To install an alternate driver in your server: 1. Insert the Starter CD into the CD-ROM drive. 2. Click the Start button on the taskbar. 3. Select Settings, followed by Printers to open the Printers folder. Right-click on the HP 2500C Series Printer icon and select Sharing. 4. Select Shared and type in a Share Name of your choice. 5. Select Windows 95 under Alternate Drivers. 6. When prompted to insert disk, click OK. 7. In the Copy Files From: box, type d:\ drivers\nt295\ where d:\ is your CD-ROM drive. You may also click Browse and point to the directory to be installed from. 8. Click OK and follow the instructions on screen to complete installation. 6.8 Installing PostScript Driver Option 1 1. Insert the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM into your CD-ROM drive and run INSTALL.EXE. 2. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 3. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only). Option 2 1. Copy the entire contents of the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM to a folder in your server. 2. Assign (Map) a drive letter to your network folder. 3. Run INSTALL.EXE. 4. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 5. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only).
Option 3 1. Copy the folders and files of the specific Operating System and language required from the HP 2500C/C+/CM Adobe PostScript 3 CD-ROM to a folder in your server. 2. Run SETUP.EXE. 3. Follow the instructions on the screen and select HP 2500C Series PS3 Printer in the PPD description. 4. Follow the instructions to complete the installation and verify your setup with the self-test page (for Windows 95, 98 and NT only).

Troubleshooting

7. If you encounter any problems or difficulty printing over a network, please refer to the following documentation: Troubleshooting tab on the HP 2500C Toolbox. HP JetDirect Hardware Manual. HP JetDirect Software Manual. Your NOS and OS Manual.

q q q q

Improving Printing Performance over the Network
8. Color output from applications requires a lot of processing to become printer ready data. Therefore, when networking color inkjet printers, the demands on a print servers system resources are higher than other network printers. To optimize printing performance over the network, the following is recommended: Set Print Queue to Accept only RAW Data in a NT4.0 ClientServer Environment A print queue can be configured to accept only RAW Data. By doing so, the work of creating RAW data is moved from the print server CPU to the client PC. This will reduce the load on the print server CPU. To enable this option: 1. Click Start and select Settings followed by Printers. 2. Right-click on the HP 2500C series printer icon and select Properties. 3. Click on the General tab. 4. Click on Print Processor. 5. Check always spool RAW datatype checkbox and click OK. 2. Free Up Hard Disk Space It is recommended that the print server has 200MB of free disk space for every 10 queues. 3. Set Port Monitor It is recommended that you use HP JetDirect port software that comes with HP JetAdmin (3.4 or later) or HP Standard port software that comes with HP Web JetAdmin instead of Microsofts LPR port software. Also, for optimal printing and spooling of 11 x 17 or A3-size jobs, the TCP/IP Idle Time Out value of the MIO card should be set to at least 360 seconds. To do this: 1. Click Start and select Settings followed by Printers. 2. Right-click on the HP 2500C series printer icon and select Modify. 3. Click Next. 4. Set the TCP/IP Idle Timeout to at least 360. 5. Click Next and Finish. 4. Reduce the Complexity of the File Reduce the complexity of the file such as reducing the number of colors.

5. Send the Print File through a Different Application It has been found that some applications handle complex print files more efficiently than others. Try opening your file with another application and send it to print. 6. Use the HP ZoomSmart Feature If you have the intention of printing a larger version of your print job, e.g., from A4 or Letter size to A3 or 11 x 17, it is recommended that the ZoomSmart feature be used to enlarge the image instead of enlarging it through an application. The spool file generated with ZoomSmart is about 30% smaller.
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