XbowRG.book Page i Friday, March 1, 2002 3:42 PM

english

reference guide
hp deskjet 3300/3400 series
XbowRG.book Page ii Friday, March 1, 2002 3:42 PM

Edition 1 January 2002

notice
The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

terms and conventions

The following terms and conventions are used in this reference guide:
The hp deskjet 3300/3400 series printer may be referred to as the HP Deskjet 3300/3400 series printer, the HP Deskjet, or the HP printer.

symbols

The > symbol guides you through a series of software steps. For example: Click Start > Programs > Hewlett-Packard > [deskjet printer] > release notes to view the release notes.

cautions

A Caution indicates possible damage to the HP printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.

acknowledgements

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, AppleTalk, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Copyright 2002 Hewlett-Packard Company
XbowRG.book Page iii Friday, March 1, 2002 3:42 PM

table of contents

introducing the hp deskjet 3300/3400 series printer.1 whats in the box.1 connectivity.2 USB cable.2 finding information.3 viewing the onscreen users guide.4 Windows.4 Macintosh.5 power button and light.6 power button.6 power light.6 print cartridges.7 installation troubleshooting.8 Windows.8 Windows USB. 10 contacting hp customer care center.13 support process. 13 software updates. 13 hp support by phone. 14 obtaining hp repair. 16 obtaining a warranty extension. 16 hp printer limited warranty statement.17 printer specifications.19 regulatory notices.19
XbowRG.book Page iv Friday, March 1, 2002 3:42 PM
XbowRG.book Page 1 Friday, March 1, 2002 3:42 PM
introducing the hp deskjet 3300/3400 series printer

whats in the box

Thank you for buying an hp deskjet 3300/3400 series printer! Your printer box contains the following items:
1. printer 2. setup posters 3. this reference guide 4. printer software CD 5. black (hp 27) print cartridge (hp deskjet 3400 series printer only) 6. tri-color (hp 28) print cartridge 7. power cord
If any of these items is missing from the box, talk to your HP dealer or contact the HP Customer Care Center. See contacting hp customer care center on page 13 for more information.
XbowRG.book Page 2 Friday, March 1, 2002 3:42 PM

connectivity

The hp deskjet 3300/3400 series printer offers one option for connectivity:

USB cable

Purchase a Universal Serial Bus (USB) 2.0 full-speed compliant cable. Use with Windows 98, Me, 2000, XP, and Macintosh.
XbowRG.book Page 3 Friday, March 1, 2002 3:42 PM

finding information

Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help.

for information about.

CD Begin with the printer software CD to set up the printer and install the printer software. The printer software CD provides setup instructions. Installation and troubleshooting Printer software and hardware setup

platform

Windows

Windows setup poster

Macintosh setup poster
Macintosh setup instructions

Macintosh

this reference guide Printer Assistant
Printer box contents Additional installation troubleshooting HP Customer Care Center HP printer warranty

Windows Macintosh

Onscreen users guide for using, maintaining, and troubleshooting the printer; warranty statements; environmental statement; regulatory notices. (For access instructions, see viewing the onscreen users guide on page 4.) HP Customer Care Center Printing ideas Shopping links to other HP products Tools and updates Complete product information including: Using, maintaining, and troubleshooting the printer Warranty statement Environmental statement and regulatory notices For access instructions, see viewing the onscreen users guide on page 4. Known software compatibility issues. Click Start > Programs > Hewlett-Packard > [hp deskjet printer] > release notes

Onscreen users guide

release notes
XbowRG.book Page 4 Friday, March 1, 2002 3:42 PM
viewing the onscreen users guide
The onscreen users guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur.
When you install the printer software, the onscreen users guide is installed automatically. Open the users guide through the HP Printer Assistant, a tool that also provides: Support through HP Customer Care Center Printing ideas Shopping links to other HP products Tools and updates The hp printer assistant icon is displayed on the Windows desktop after you install the printer software.
Adobe Acrobat versions of the users guide
The users guide is also available in the following languages: Arabic Greek Hebrew Turkish If you want to view the users guide in one of these languages:
1. Double-click the hp printer assistant
icon on your computer desktop.
2. Click the users guide button on the

HP Printer Assistant screen.
3. Select users guide is available in other languages at the bottom of the screen. 4. Insert the printer software CD into the
Double-click the icon to open the hp printer assistant.

computers CD-ROM drive.

5. Select your language from the list that
accessing the users guide

To view the users guide:

1. Double-click the HP Printer Assistant

appears.

If Acrobat Reader is installed on
your computer, the users guide is displayed.
Use Acrobat 4.0 and later to view the users guide.
icon on your computer desktop. The hp printer assistant appears.
2. Click the users guide button to display
the guides topics. You can also open the users guide from the Start menu by clicking Start > Programs > Hewlett-Packard > [hp deskjet printer] > users guide.
If Acrobat Reader is not installed on
your computer, it is installed automatically, then the users guide is displayed.
XbowRG.book Page 5 Friday, March 1, 2002 3:42 PM
Adobe Acrobat Reader 4.0 or later is required to view the users guide on Macintosh computers. If you do not have Acrobat Reader, install it from the printer software CD. To open the users guide:
1. Insert the printer software CD into the
3. Do one of the following: Double-click the Users Guide icon if
Acrobat Reader is installed on your computer.
computers CD-ROM drive. The HP Deskjet screen is displayed.
2. Select the Users Manuals folder for
Double-click the Reader Installer
icon if Acrobat Reader is not installed on your computer.

your language.

Adobe Acrobat Reader is installed automatically. After it is installed, double-click the User Guide icon to display the onscreen users guide.
XbowRG.book Page 6 Friday, March 1, 2002 3:42 PM

power button and light

Use the Power button to turn the printer on and off.
1. Power button and light

power button

Press the Power button to turn the printer on or off. It may take a few seconds for the printer to turn on after pressing the Power button.

Caution! Always use the Power button on the front of the printer to turn the printer on or off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on or off may cause printer failure.

power light

When cancelling a print job from the driver, the Power light blinks briefly. When an error occurs, the Power light blinks continuously. When the printer functions normally, the Power light is on continuously.
XbowRG.book Page 7 Friday, March 1, 2002 3:42 PM

print cartridges

using print cartridges
The printer uses these print cartridges:

print cartridge

3. Unwrap the replacement print
cartridge, then pull the tab to remove the plastic tape.

selection number

product number

tri-color

Caution! To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper strips.
The black (hp 27) print cartridge is included with the hp deskjet 3400 series printer only. Purchase the black (hp 27) print cartridge separately for the hp deskjet 3300 series printer. For more information, see these sections in the onscreen users guide: maintaining print cartridges print cartridge recovery
4. Slide the print cartridge firmly into the
cradle at a slight upward angle until you feel resistance.
5. Push the cartridge into the cradle.
You hear a snap when the print cartridge is correctly positioned.
6. Close the top cover. 7. Verify that plain paper is loaded
replacing print cartridges
To replace a print cartridge:
1. Press the Power button to turn on the
in the paper tray, then print a calibration page to align the print cartridges. For instructions on aligning the print cartridges, see calibrating print cartridges in the onscreen users guide.
printer, then open the top cover. The cradle moves to the center of the printer.
2. Push down on the print cartridge and
slide it out of the print cartridge cradle.
XbowRG.book Page 8 Friday, March 1, 2002 3:42 PM
installation troubleshooting
Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen users guide in the Printer Assistant. See viewing the onscreen users guide on page 4 of this reference guide for instructions.

what is the problem?

The installation program will not automatically start when the CD is inserted.

possible causes.

to solve the problem.
Auto-run is disabled. The computer cannot find the autorun.exe program on the CD-ROM.
1.Insert the printer software CD into the computers CD-ROM drive. Be careful to position the CD correctly. 2.Select Start > Run, then click Browse. 3.Browse to the CD-ROM icon. 4.Click the setup.exe file, then click Open. 5.The setup.exe file appears in the Run dialog box. Click OK. 6.Follow the onscreen instructions to install the printer software.
XbowRG.book Page 9 Friday, March 1, 2002 3:42 PM
installation troubleshooting, continued

Windows, continued

The printer software did not install correctly.
There may be a conflict with a virus protection program or other software programs. There may be a conflict with a peripheral device connected to your printer.
Uninstall the printer software, then reinstall it. 1.Do one of the following: Insert the CD-ROM into the CD-ROM drive, and select Remove printer software. Follow the onscreen instructions. Open the Printer Assistant and select Tools and Updates > uninstall software. Select Start > Programs > Hewlett-Packard > [hp deskjet printer] > uninstall software. 2.Close any virus protection programs or other software programs that are running on the computer. 3.To reinstall the printer software, insert the CD-ROM into the CD-ROM drive, then follow the onscreen instructions. If the software program does not automatically start, then see to solve the problem. on page 8.
XbowRG.book Page 10 Friday, March 1, 2002 3:42 PM

Windows USB

Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen users guide in the Printer Assistant. See viewing the onscreen users guide on page 4 for instructions.
The Plug and Play operation will not complete (the New Hardware Wizard will not finish).

The computer cannot find the printer driver.
1.Cancel the New Hardware Wizard. 2.Remove the printer software CD from the CD-ROM drive. 3.Disconnect the USB cable from the computer. 4.Re-insert the printer software CD into the computers CD-ROM drive. 5.Follow the onscreen instructions to install the printer software. 6.Reconnect the USB cable to the computer when prompted. If the installation program does not automatically start, then see to solve the problem. on page 8.
XbowRG.book Page 11 Friday, March 1, 2002 3:42 PM

Windows USB, continued

When I tried installing USB the installation stopped. When I tried to install again, the New Hardware Found Wizard was gone and the USB port was not available.
The operating system terminated the installation before it was complete.
XbowRG.book Page 12 Friday, March 1, 2002 3:42 PM
When I connect a USB cable between the printer and my computer, an Unknown Device message appears.
If you are using Windows 2000, the Unknown Device message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the Unknown Device message does mean that there is a problem. Use the troubleshooting steps below.
Static electricity has built up in the cable between the printer and your computer. You may have a defective USB cable.
1.Disconnect the USB cable from the printer. 2.Unplug the printer from its power cord. 3.Wait approximately 30 seconds. 4.Plug the power cord into the printer. 5.Plug the USB cable into the printer. 6.Replace the USB cable if Unknown Device continues to appear in the New Hardware Found dialog box and you are not Windows 2000.
XbowRG.book Page 13 Friday, March 1, 2002 3:42 PM
contacting hp customer care center
HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer.

support process

The HP support process works most effectively if you look for help in the following order:
1. Use the onscreen users guide. See

hp support email

One-to-one email gives direct answers to your questions from an HP support technician. Email support is a great way to ask technical questions and obtain answers that are tailored to your specific need. Enter your question on a Web form and receive an email reply.
viewing the onscreen users guide on page 4.

2. Access HP e-support.

Check HP's Web support pages for product help. Send HP an email.

3. Contact HP support by phone.

software updates

Use either of the following methods to obtain copies and updates of the printer software: Download the printer software from HPs Website. Phone the HP Customer Care Center to request a CD containing the software update files. See support phone numbers on page 15 for support telephone numbers.
For more information see hp support by phone on page 14. Support options and availability vary by product, country/region, and language.

hp support Websites

If you have access to the Internet, you can obtain a wide variety of information about your printer. Visit our Website for the latest printer software and support information at:
www.hp.com/cposupport/loc/ regional.html or www.hp.com/go/ support
XbowRG.book Page 14 Friday, March 1, 2002 3:42 PM

hp support by phone

before placing a call
Before placing a call for help, try these other free support options: users guide; see viewing the onscreen users guide on page 4 setup poster HP e-support If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. HP needs the following information to assist you: The printer's model number (located on the label on the front of the printer) The printer's serial number (located on the bottom of the printer) The computers operating system The version of the printer driver (also referred to as the printer software):
Windows: Open Printer Assistant, select customer care > support information > system information, then scroll to printer information. Macintosh: The version number
HP provides telephone support free of charge during the printers free phone support period.
free phone support period
The list below shows the free phone support period for your country/region. Standard phone company charges apply.

country/region

North America Asia Pacific Europe, Middle East, Africa Latin America including Mexico

phone support

90 days 1 year See below*

90 days

* Europe, Middle East, and Africa
For phone support in Europe, please consult the following Website to check the details and conditions of phone support in your country/region:
http://www.hp.com/go/support
Alternatively, you can ask your dealer or call HP at the phone number listed for your country/region. See support phone numbers on page 15. As a part of our continuing efforts to improve our phone support services, we advise you to check our Website on a regular basis for new information regarding service features and delivery.
appears in the upper-right corner of the Print dialog box. Messages displayed at the time the situation occurred Answers to these questions:
Has this situation happened before?

Can you re-create it?

Did you add any new hardware or
software on your computer around the time this situation began?
XbowRG.book Page 15 Friday, March 1, 2002 3:42 PM

support phone numbers

If you need help solving a problem, contact HP support using the phone number in the table below. For the most up-to-date list of phone numbers for your country/region refer to HP's Website:
http://www.hp.com/cpso-support/guide/ psd/expectations.html
Africa/Middle East Argentina Australia Austria Belgium (Dutch) Belgium (French) Brazil (inside Greater Sao Paulo) Brazil (outside Greater Sao Paulo) Canada Caribbean Central America Chile China Colombia Costa Rica Denmark Ecuador (Andinatel) Ecuador (Pacifitel) Finland France Germany Greece Guatemala Hong Kong Hungary
India Indonesia Ireland Israel Italy Japan

phone number

0800-1-877-232-(208) 323-2551 0800-823 4530
8807 3747-7799 0-800-1-800-711-2884 1-800-711-5959 9-800-114-726 0-800-011-1-800-711-2884 1-800-143 ( 0.06/30 sec.) 1-800-995-382 1111
Korea (Seoul) Korea (outside Seoul) Malaysia Mexico (Mexico City) Mexico (Outside Mexico City) Netherlands New Zealand Norway Peru Philippines Poland Puerto Rico Russia (Moscow) Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Venezuela Vietnam

XbowRG.book Page 16 Friday, March 1, 2002 3:42 PM
after the free phone support period
After the free phone support period, contact your HP dealer or call the support phone number for your country/ region to discover the available support options. See support phone numbers on page 15.
obtaining a warranty extension
If you would like to extend the warranty coverage beyond the limited warranty period, contact your local HP dealer. If your HP dealer does not offer service contracts, call HP directly and ask about our HP service agreements.

obtaining hp repair

If your HP printer needs to be repaired, call HP phone support. A trained HP support technician will diagnose the problem and coordinate the repair process. For a list of HP support phone numbers, see support phone numbers on page 15. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility. This service is free during your HP printers limited warranty period. After the warranty period, you will be quoted a repair cost.
XbowRG.book Page 17 Friday, March 1, 2002 3:42 PM
hp printer limited warranty statement
North America (including Canada) Asia Pacific Europe Latin America 3320 3420

software

90 days 90 days 90 days 90 days 90 days

printer

90 days 1 year 1 year 90 days 1 year
A. extent of limited warranty
Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 1. For software products, HPs limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 2. HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: Improper or inadequate maintenance or modification; Software, interfacing, media, parts, or supplies not provided or supported by HP; or Operation outside the products specifications. For HP printer products, the use of a nonHP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

3. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge covered by HPs warranty, HP shall replace the defective product. If HP receives notice of a defect in any hardware product covered by HPs warranty during the applicable warranty period, HP shall either repair or replace the defective product at HPs option. 4. If HP is unable to repair or replace, as applicable, a defective product covered by HPs warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price of the product. 5. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 6. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 7 HPs limited warranty is valid in any country. where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and Frances Departements DOutre-Mer; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer. 8. Any applicable print cartridge warranty shall not apply to HP print cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with in any way.
XbowRG.book Page 18 Friday, March 1, 2002 3:42 PM
B. limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

D. local law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. 3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

C. limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customers sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT WILL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
XbowRG.book Page 19 Friday, March 1, 2002 3:42 PM

printer specifications

black text print speed*

3300 series printers:

power consumption
3300 and 3400 series printers:
FastDraft: Up to 8 pages per minute

3400 series printers:

8 watts average non-printing 23 watts average when printing
FastDraft: Up to 10 pages per minute

power requirements

power module
0950-4335 0950-4197 0950-4198 0950-4199 0950-4203
mixed text with color graphics print speed*

input voltage

200 to 240 Vac ( 10%) 120 Vac ( 10%) 230 Vac ( 10%) 100 to 240 Vac ( 10%) 230 Vac ( 10%)

input frequency

50 to 60 Hz ( 3 Hz) 60 Hz ( 3 Hz) 50 Hz ( 3 Hz) 50 to 60 Hz ( 3 Hz) 50 Hz ( 3 Hz)
FastDraft: Up to 6 pages per minute
* These are approximate figures. The exact speed varies with system configuration, software program, and document complexity.

memory

768 KB built-in RAM

regulatory notices

regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0102. This regulatory number should not be confused with the marketing name (e.g., hp deskjet 3300/3400) or product numbers (e.g., C8946, C8947).

1. Page Attributes/Application Attributes: Toggles between Page Attributes and Application Attributes. 2. Page Size: Select the paper size. 3. Scaling (%):
Enter a number from 25-99 to reduce a document image. Enter a number from 101 to 400 to enlarge a document image.
4. Orientation: Click the appropriate icon for the page orientation. 5. Mirror Image: Select this option to reverse the image or document left to right. 6. Rotate 180: Rotates the page image 180 degrees top to bottom.
using the print dialog box
Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected. displaying the print dialog box To display the Print dialog box, open the document you want to print, then select File > Print. print panels and settings Use the print panels and settings for these functions:
1. Panel Menu: Toggles between General and Background Printing. 2. Settings Menu: Click to select one of the following:
Select a pre-defined or Default set of print settings. Create or edit a set of print settings.
3. Preview: Click to see a preview of the printed document. 4. Cancel: Click to close the Print dialog box without printing. 5. OK: Click to print the document.
general Use the General panel for these functions:
1. Copies: Enter the number of copies to be printed. 2. Pages: Choose one of the following:
Click All to print the entire document. To print a range of pages, enter the first page to print in the From box and the last page to print in the To box. FastDraft: Fastest printing. Normal: Everyday printing. Best: Highest quality printing. High Resolution Photo: (hp deskjet 3400 series printers only) Provides 2400 dpi printing for high-quality photos. Best mode and Photo Paper must be selected to use this setting.
3. Quality: Choose one of the following (not all modes are available for all paper types):

r r r r

4. Paper Type: Select the paper type desired.
background printing Use the Background Printing panel for these functions:
1. Print In: Choose one of the following:
Foreground: Faster printing. Background: Allows you to use the computer while the document prints. Urgent: Begin printing as soon as possible. Normal: Everyday printing. Print at: Specify a date and time to print the document. Put document on hold: Hold the document in the print queue to print at a later time.
2. Print Time: Choose one of the following:
viewing and changing the status of a print job
When printing a document with background printing, use the Print Status dialog box to see the status of the document as it is printing. displaying the print status dialog box Double-click the hp printer icon on the desktop to display the Print Status dialog box. using the print status dialog box The following options are available in the Print Status dialog box:

1. Control Buttons: Select a print job in the print queue, then click one of the following buttons to control printing: Pause a print job. Restart printing. Set the print time. Delete a print job. 2. Column Titles: Click a column title to sort print jobs. 3. Print Queue: Select a print job, then drag it to a new position in the print queue.
using printer software with Mac OS X
The printer is controlled by software installed on the computer. For instructions on using the printer software, select one of the following topics:
using the page setup dialog box using the print dialog box using print center
Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface. For more information, see using printer software with Mac OS 9.x and X Classic.
Use the Page Setup dialog box to modify a documents page format. displaying the page setup dialog box To display the Page Setup box, open the software program used to create the document, then select File > Page Setup. description The following options are available in the Page Setup dialog box.
1. Settings: Choose one of the following:
Page Attributes: Set print options for the document. Application Attributes: Set print options for the specific application you are using. Summary: View the print settings for the document.
2. Format for: Select the printer name. 3. Paper Size: Select the paper size. 4. Orientation: Click the appropriate icon for the page orientation. 5. Scale: Reduce or enlarge a document image:
Enter a number from 25-99 to reduce a document image. Enter a number from 101 to 500 to enlarge a document image.
Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected. displaying the print dialog box To display the Print dialog box, open the document you want to print, then select File > Print. menu and buttons Use the menu and buttons for these functions:
1. Printer: If necessary, select the printer. 2. Presets: Select a group of saved print options.
, 3. Panel Menu: Click the menu to select different panels: Copies and Pages Layout, Output Options, Paper Type/ Quality, an application-specific panel, or a summary of print settings for the document. 4. ?: Click to view Mac Help. 5. Preview: Click to see a preview of the printed document. 6. Cancel: Click to close the Print dialog box without printing. 7. Print: Click to print the document. copies and pages Use the Copies and Pages panel for these functions:

1. Copies: Enter the number of copies to be printed. 2. Collated: Select to collate if you are printing multiple copies. 3. Pages: Choose one of the following:
Print the entire document by clicking All. Print a range of pages by clicking From and entering the first page to print in the From: box and the last page to print in the to: box.
layout Use the Layout panel for these functions:
1. Pages per Sheet: Select the number of pages to print on each sheet of paper. 2. Layout Direction: Select the appropriate layout if you are printing multiple pages on a sheet of paper. 3. Border: Select the border to appear around each page. output options Use the Output Options panel for these functions:
1. Save as File: Select to print to file. 2. Format: Select PDF to save the file as a PDF.
paper type/quality Use the Paper Type/Quality panel for these functions:
1. Paper type: Select the paper type desired. 2. Quality: Choose one of the following (not all modes are available for all paper types):
FastDraft: Fastest printing. Normal: Everyday printing. Best: Highest quality printing. High Resolution: (hp deskjet 3400 series printers only) Provides 2400 dpi printing for high-quality photos. Best mode and Photo Paper must be selected to use this setting.

using print center

Use Print Center to:
Manage available printers Select a default printer Add a printer Manage print jobs
displaying print center Follow these steps to display Print Center: 1. Click Applications in the Finder window. 2. Select the Utilities folder. 3. Select the Print Center icon. managing available printers Use Print Center to manage available printers:
1. Name Column: Click a printer name to select the printer. 2. Blue Bullet: Indicates default printer. 3. Delete: Select a printer, then click Delete to remove the printer from the computer. 4. Add Printer: See adding a printer.
selecting a default printer Follow these steps to set the printer as the computers default printer: 1. Open Print Center. For instructions on opening Print Center, see displaying print center. 2. Click the printer name. 3. Do one of the following:
Select Printers > Make Default Press Command + d
A blue bullet appears next to the printer name to indicate that it is the default printer. adding a printer Follow these steps to add a printer to your computer: 1. Open Print Center. For instructions on opening Print Center, see displaying print center. 2. Click the Add Printer button. The Add Printer List dialog box appears.

3. Select the printer name from the product list. 4. Click the Add button.
managing print jobs Use Print Center to manage print jobs. 1. Open Print Center. For instructions on opening Print Center, see displaying print center. 2. Select the printer. The print queue appears.
3. Select a print job by clicking the name of the job. 4. Use the buttons to manage the print job:
Delete: Cancels the selected print job. Hold: Pauses the selected print job. Resume: Restarts a paused print job.
For printing instructions, select the appropriate option:
My computer runs Mac OS 9.x or I am using a Mac OS 9.x application on a Mac OS X computer I am using an application built for Mac OS X Mac OS 9.x and X Classic

Mac OS X

Mac OS 9.x and X Classic
The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method described. controlling page layout 1. Open the file you want to print. 2. Click File > Page Setup to display the Page Attributes panel. Select paper size, scaling, orientation, mirror image, and rotate 180 in this panel. 3. Click OK to save the page layout options. selecting print options 1. Open the file you want to print. 2. Click File > Print to display the Print dialog box. 3. Use the General panel to select the number of copies to print, the pages to be printed, print quality options, and paper type. 4. Select Background Printing to choose foreground or background print options and print time. 5. Click OK to print the document. For a description of the Macintosh printer software, see using printer software with Mac OS 9.X and X Classic.

printing in grayscale

For grayscale printing, your HP Deskjet 3300/3400 series printer must have a black print cartridge installed. If a tri-color print cartridge is installed, remove it so that only the black print cartridge remains in the print cartridge cradle.
Be sure to store the tri-color print cartridge properly. For storage instructions, see maintaining print cartridges. 33
The following instructions provide the most common method of selecting page format and print options. The software program you are using may vary from the method described. controlling page format 1. Open the file you want to print. 2. Click File > Page Setup to display the Page Setup dialog box. Use this box to select the printer, paper size, scaling, and orientation. 3. Click OK to save the page format options. selecting print options 1. Open the file you want to print. 2. Click File > Print to display the Print dialog box. 3. Select the Copies and Pages panel to select the number of copies to print, collating, and the pages to be printed. 4. Select Layout to choose multiple pages per sheet, layout order, and borders. 5. Select Output Options to save the file as a PDF. 6. Select Paper Type/Quality to choose paper type and print quality. 7. Click Print to print the document. For a description of the Mac OS X printer software, see using printer software with Mac OS X.

Be sure to store the tri-color print cartridge properly. For storage instructions, see maintaining print cartridges.

plain paper

preparing to print
1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Place up to 100 sheets of paper in the tray. 4. Slide the paper guide firmly against the paper.

printing on plain paper

My computer runs Mac OS 9.x or I am using a Mac OS 9.x application on a Mac OS X computer I am using an application built for Mac OS X
printing on plain paper with Mac OS 9.x and X Classic 1. If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then select the following setting:

panel General

setting Paper Type: Plain/Inkjet
3. Select any other desired print settings. 4. After you have selected the print settings, click OK.
printing on plain paper with Mac OS X 1. If necessary, open the Page Setup dialog box and select the printer, page size, scaling, or orientation options. 2. Open the Print dialog box, then select the following setting:

panel Paper Type/Quality

setting Paper type: Plain/Inkjet
3. Select any other desired print settings. 4. After you have selected the print settings, click Print.
For a description of available print options, click the appropriate operating system: Mac OS 9.x or X Classic or Mac OS X.

envelopes

printing guidelines
Never place more than 10 envelopes in the paper tray at one time. Avoid using envelopes that have clasps or windows. Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or curled edges; or envelopes that are wrinkled, torn, or otherwise damaged. Align the envelope edges before inserting them in the paper tray.
1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Place no more than 10 envelopes with the flap side on the left and facing up in the paper tray. 4. Push the envelopes forward until they stop. 5. Slide the paper guide firmly against the edge of the envelopes.

printing envelopes

printing envelopes with Mac OS 9.x and X Classic 1. Open the Page Setup dialog box, then select the following setting:
setting Page Size: Appropriate envelope size

Page Attributes

Orientation: Appropriate envelope orientation
2. Click OK. 3. Open the Print dialog box, then select the following setting:
4. Select any other desired print settings. 5. After you have selected the print settings, click OK.
printing envelopes with Mac OS X 1. Open the Page Setup dialog box, then select the following settings:

setting Page Size: Appropriate Hagaki card size Orientation: Appropriate orientation
setting Paper Type: Plain/Inkjet Quality: Normal or Best
printing Hagaki cards with Mac OS X 1. Open the Page Setup dialog box, then select the following settings:
2. Click OK. 3. Open the Print dialog box, then select the following settings: panel setting Paper type: Plain/Inkjet Paper Type/Quality Quality: Normal
4. Select any other desired print settings. 5. After selecting the print settings, click Print.

photographs

The photo must be in an electronic format (digital) before it can be printed. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo. Use hp photo papers for great results.
1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Fan the edges of the photo paper to separate them, then align the edges. 4. Place no more than 30 sheets of photo paper printable side down in the tray. 5. Push the photo paper forward until it stops. 6. Slide the paper guide firmly against the edge of the photo paper.
loading small photo paper
loading large photo paper

printing photographs

printing photographs with Mac OS 9.x and X Classic 1. Open the Page Setup dialog box, then select the following settings:

panel Page Attributes

setting Page Size: Appropriate paper size Orientation: Appropriate orientation
setting Paper type: Photo Paper
Print Quality: Best or High Resolution Photo (will automatically be selected)
4. After you have selected the print settings, click OK.
printing photographs with Mac OS X 1. Open the Page Setup dialog box, then select the following settings:
Quality: Best or High Resolution

greeting cards

Unfold pre-folded cards before placing them in the paper tray.
1. Unfold the paper tray. 2. Slide the paper guide to the left. 3. Fan the edges of the greeting cards to separate them, then align the edges. 4. Place no more than 20 cards in the tray. 5. Push the cards forward until they stop. 6. Slide the paper guide firmly against the edge of the cards.

printing greeting cards

printing greeting cards with Mac OS 9.x and X Classic 1. Open the Page Setup dialog box, then select the following settings: panel setting Page Size: Appropriate card size Orientation: Appropriate orientation
4. Select any other desired print settings. 5. After selecting the print settings, click OK. If an out of paper message appears, verify that the greeting cards are positioned properly in the paper tray.
printing greeting cards with Mac OS X 1. Open the Page Setup dialog box, then select the following settings:
setting Page Size: Appropriate card size Orientation: Appropriate orientation
setting Paper type: Plain/Inkjet Quality: Normal or Best
4. Select any other desired print settings. 5. After selecting the print settings, click Print. If an out of paper message appears, verify that the greeting cards are positioned properly in the paper tray.
replacing print cartridges
Before buying replacement print cartridges, verify the correct part numbers. For the correct part numbers, see print cartridges. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. To replace a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the top cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge and slide it out of the print cartridge cradle.
1. press power button 2. lift top cover 3. push down on print cartridge 4. slide print cartridge out of cradle
4. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom and facing toward the printer.
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
1. copper contacts 2. ink nozzles 3. plastic tape
5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the top cover. 8. Open the HP Inkjet Utility, select the Calibrate panel, then click the Align button. For information on how to recycle your empty print cartridges, see print cartridge recovery.
Warning! Keep both new and used print cartridges out of the reach of children.
refilling print cartridges
To get the best performance from your HP printer, use only genuine, factory-filled HP print cartridges.

Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printers warranty coverage.
calibrating print cartridges
After a print cartridge is replaced, align the print cartridges to ensure the best print quality. Alignment is performed from the HP Inkjet Utility. 1. Open the HP Inkjet Utility. 2. Select the Calibrate panel. 3. Click the Align button, then follow the onscreen instructions.
automatically cleaning print cartridges
If your printed pages are missing lines or dots or if streaks appear, the print cartridges need to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Open the HP Inkjet Utility. 2. Select the Clean panel. 3. Click the Clean button, then follow the onscreen instructions. If your printouts are still missing lines or dots after cleaning, one of the print cartridges may be low on ink. If ink streaks still appear on your printouts after cleaning, the print cartridges and cradle may need to be cleaned manually.
Caution! Clean print cartridges only when it is necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge.
manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
Distilled water Cotton swabs or other soft, lint-free material that will not stick to the cartridges
Be careful not to get ink on your hands or clothing as you clean.

preparing to clean

1. Press the Power button to turn on the printer, then raise the top cover. The cradle moves to the center of the printer. 2. Press the Power button to turn off the printer. 3. Disconnect the power cord from the back of the printer. 4. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.
Caution! Do not leave the cartridges outside the printer for more than 30 minutes. Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

handling and storage

Handle and store the printer in an upright, level position for maximum performance and reliability.
removing ink from skin and clothing
Follow these steps to remove ink from skin and clothing:

to remove ink from. skin

do this. Wash the affected area with an abrasive soap.

white fabric

Wash the fabric in cold water using chlorine bleach.

color fabric

Wash the fabric in cold water using sudsy ammonia.
Caution! Always use cold water to remove ink from fabric. Warm or hot water may set the ink color into the fabric.
using the hp inkjet utility
The HP Inkjet Utility contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. Select the appropriate option: My computer runs Mac OS 9.x My computer runs Mac OS X

Mac OS 9.x Mac OS X

Mac OS 9.x
displaying the hp inkjet utility 1. Double-click the Macintosh HD icon on the desktop. 2. Do one of the following:
Mac OS 9.0: Select Utilities, then double-click hp. Mac OS 9.1 or 9.2: Select Applications, double-click Utilities, then double-click hp.
3. Double-click hp inkjet utility.
hp inkjet utility panels The following options are available on the HP Inkjet Utility:
1. HP Inkjet Utility: Select the appropriate panel:

r r r r r r

WOW!: Prints a sample page to view the output quality of the printer. Test: Prints a test page to confirm communication with printer. Clean: Cleans the print cartridges. Ink Levels: Provides estimated ink levels. Calibrate: Aligns the print cartridges. Support: Provides access to the HP Website where you can find support for the printer and information about HP products and supplies. Register: Accesses the HP Website to register the printer.
displaying the hp inkjet utility Open the HP Inkjet Utility in one of two ways:
Use the OS X HD icon. Use Print Center.
using the OS X HD icon 1. Double-click the OS X HD icon on the desktop. 2. Select Applications, then double-click Utilities. 3. Select hp inkjet utility. using print center 1. Click Applications in the Finder window. 2. Select the Utilities folder. 3. Click the Print Center icon to open Print Center. 4. Select the printer name. 5. Select Printers > Configure Printer to open the HP Inkjet Utility.

mixed text with color graphics print speed* 3300 series printers: FastDraft: Up to 6 pages per minute 3400 series printers: FastDraft: Up to 8 pages per minute
3300/3400 series black TrueType resolution (depending on paper type)
print quality FastDraft Normal Best
render 300 x 300 dpi 600 x 600 dpi 600 x 600 dpi
printing 300 x 300 dpi 600 x 600 dpi 600 x 600 dpi
3300/3400 series color resolution (depending on paper type)
photo paper printing resolution

print quality Best

render 600 x 600 dpi
printing 1200 x 1200 dpi (3300 and 3400 series) 2400 x 1200 optimized dpi (3400 series)

High Resolution Photo

1200 x 1200 dpi
print technology Drop-on-demand thermal inkjet printing software compatibility USB connection: Mac OS 9.x or Mac OS X (version 10.1x) memory 768 KB built-in RAM (3300 and 3400 series printers) i/o interface Universal Serial Bus (USB) 2.0 compatible dimensions 3300/3400 series printers: 422 mm wide x 142 mm high x 182 mm deep 16.6 in wide x 5.6 in high x 7.2 in deep
weight 2.04 kg (4.5 lb) without power module or print cartridges operating environment Maximum operating conditions: Temperature: 50 to 95 degrees F, 10 to 35 degrees C Humidity: 15 to 80 percent RH non-condensing Storage conditions: Temperature: -40 to 140 degrees F, -40 to 60 degrees C media weight Paper: U.S. Letter 70 to 90 g/m (20 to 24 lb) Legal 75 to 90 g/m (20 to 24 lb) Envelopes: 75 to 90 g/m (20 to 24 lb) Cards: Up to 200 g/m (110 lb index max) media handling Plain paper: Up to 100 sheets Envelopes: Up to 10 envelopes Greeting cards: Up to 20 cards Labels: Up to 20 sheets of labels (use only U.S. Letter or A4-sized sheets) Photo paper: Up to 30 sheets Index cards: Up to 30 cards Hagaki cards: Up to 30 cards Transparencies: Up to 30 transparencies
media size Paper: U.S. Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 279 mm (7.25 x 10.5 in) Ax 297 mm Ax 210 mm Bx 257 mm User Defined: Width 77 to 216 mm (3.0 to 8.5 in) Length 177 to 356 mm (5.0 to 14 in) Envelopes: U.S. No. 10 104.7 x 241.3 mm (4.12 x 9.5 in) DL 110 x 220 mm (8.66 x 4.33 in) Index/Greeting Cards: 102 x 152 mm (4 x 6 in) Hagaki: 100 x 148 mm Labels: U.S. Letter 216 x 279 mm (8.5 x 11 in) Ax 297 mm Transparencies: U.S. Letter 216 x 279 mm (8.5 x 11 in) Ax 297 mm Photo: Photo (with tear-off tab): 102 x 152 mm (4 x 6 in) print cartridges Black: 27 C8727A Tri-Color: 28 C8728A
minimum system requirements
Your computer must meet the following minimum requirements:

USB connection

Mac OS 9.x PowerPC Mac OS-based computer with a USB port Minimum 128 MB RAM Mac OS X (version 10.1.x) and X Classic PowerPC Mac OS-based computer with a USB port Minimum 128 MB RAM

environmental statement

Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life.
reduction and elimination
Paper use: This printer is suited for the use of recycled papers according to DIN 19 309. Recycled paper: All paper documentation for this printer is printed on chlorine-free recycled paper. Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackards manufacturing processes.

recycling

Design for recycling has been incorporated into this printer. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts have been designed to access quickly for efficient disassembly and repair. Plastic parts have been primarily designed in no more than two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points. Printer packaging: The packaging materials for this printer have been selected to provide maximum protection for the least cost possible, while attempting to minimize environmental impact and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates. Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following:
Extended warranty: See limited warranty. Replacement parts and consumables are available for three (3) years after production has stopped. Product take-back: To return this product to HP at the end of its useful life, call your local HP Sales or Service Office for instructions. To return print cartridges, see print cartridge recovery.

energy consumption

This printer was designed with energy conservation in mind. This printer averages 8 watts in stand-by mode. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energyefficient office products.

Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

LED indicator statement

The display LEDs meet the requirements of EN 60825-1.

ABCEFGHILMNOPRSTUW

blank pages print
cleaning print cartridges automatically manually connectivity
energy consumption envelopes environmental statement

features

grayscale printing greeting cards

images misaligned

labels light about flashing or on loading paper
maintenance print cartridge printer body minimum system requirements misaligned images text
paper jam paper tray photographs not printing correctly preparing to print plain paper power button and light
print cartridges calibrating cleaning automatically cleaning manually maintaining part numbers recovery program recycling refilling replacing printing document envelopes grayscale greeting cards Hagaki cards labels not printing paper problems photographs plain paper printout problems quality slow transparencies USB problems printout problems
recycling refilling print cartridges regulatory notices removing ink from skin and clothing
special features specifications system requirements
terms and conventions text misaligned troubleshooting

USB cable USB problems

warranty