HPLaserJet3030allinone vs.CanonimageCLASSMF5550
WithHP,youllspendlesstimewaitingforcopies.1
Getmorewith theHPLaserJet3030 allinone.
exceptionalcopyperformance Fromtheglassorthroughtheautomaticdocument
feeder (ADF),theHPLaserJet3030sfirstcopyouttimeissignificantlylessthantheCanon MF5550. In fact,theHPdeviceoutperformstheCanonunitwhencopyingthroughtheADF

HPLaserJet

11.0 17.0
andcanalsoprintupto10copiesfromtheglassinlesstime.1
professionalresults TheHPLaserJet3030employspatentedresolutionenhancement

Canon imageCLASS MF5550

GLASS ADF

19.5 19.5

technology(REt)toproducesuperior,1,200dpiqualityoutput.Whencomparingprint quality,besuretoevaluate eachprintersabilitytooutputwhitelinesonablack backgroundandproducedistinguishablelevelsofgrayshading.
capableyetcompact Despitetakingup50%lessspacethantheimageCLASS
MF5550,theHPLaserJet3030isloadedwithcapabilities you wontfindontheCanon unitincludingapowerswitch,Macsupport,additionalconnectivityoptions(parallel portandoptionalexternalnetworking),scantoemail,watermarkprinting,manualduplex
firstcopyouttimeinseconds
GethighqualityoutputwithHPeverytime.
ingsupport,tonersavingeconomode,and16upvs.2upprinting.Inaddition,theHP devicecanperform multipletasksconcurrently,whereastheCanonunitcannotcopyor scan whilereceivingafax.2

HPLaserJet 3030

To getthemostvalue,besureto look at thewholepicture.
Purchasepriceisjustpartofthepicture.Infact,independentstudieshaveproventhatquality, reliability,andeaseofuse have a muchgreaterimpactonthetotalcostofowningandoperatinga deviceovertime.Whenchoosinganallinone,besuretoconsiderhowmuchitwillimpactproductivity, as wellas whetherornotyoucancountonittobeupandavailablewhenever youneedit.And remember,HPistheonlyprintermakerthathasreceivedanA ratingorbetterfor12consecutive yearsinPCMagazinesannualServiceandReliabilitySurvey.
1.Inourtests,ittook the CanonimageCLASSMF555019.5secondstoscanandprintacopy fromtheglassplaten orthroughtheADFcomparedtoonly11secondsfromtheglassand17secondsthroughtheADF forthe HPLaserJet3030.Basedon firstcopyouttimeandmanufacturerrated enginespeeds,itwouldtake48secondsto make10copiesfromtheglassontheCanonunitand47secondstomake10copiesfromtheglassontheHP device.ThroughtheADF,theimageCLASSMF5550operatedat12cpmversus13.5cpmfortheHPLaserJet 3030. 2.At19.1wide,18.1deep,and20.0incheshigh,theCanonimageCLASSMF5550is50%largerby volume thantheHPLaserJet3030,which measures19.6wide,15.7deep,and14.9high.
Scannedimagesofsectionsofactualprintedoutput at6.4XmagnificationfromtheHPLaserJet3030 andtheCanonimageCLASSMF5550.
2004HewlettPackardCompany U.S.version1.410/21/04

hp LaserJet 3020 hp LaserJet 3030
hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one

User Guide

Copyright Information 2003 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. A user of the Hewlett-Packard product associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard product associated with this user guide. Part number: Q2665-90902 Edition 1, 4/2009
Trademark Credits Adobe and PostScript are trademarks of Adobe Systems Incorporated. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. UNIX is a registered trademark of The Open Group. All other products mentioned herein may be trademarks of their respective companies.
Hewlett-Packard Development Company, L.P. 20555 S.H. 249 Houston, TX 77070

Table of contents

1 Getting to know your device
Identifying the hp LaserJet 3020 all-in-one and hp LaserJet 3030 all-in-one..2 Package contents of the hp LaserJet 3020 all-in-one...2 Package contents of the hp LaserJet 3030 all-in-one...3 Device features of the hp LaserJet 3020 all-in-one and the hp LaserJet 3030 all-in-one.4 Identifying the hardware components....5 HP LaserJet 3020 all-in-one hardware components...5 HP LaserJet 3030 all-in-one hardware components...5 Identifying the device control panel components of the hp LaserJet 3020 all-in-one..6 Identifying the device control panel components of the hp LaserJet 3030 all-in-one..7 Identifying the software components...8 Supported operating systems... 8 Print-media specifications.... 9 Supported paper weights and sizes...9
2 Changing the settings by using the hp toolbox or the device control panel
Using the hp toolbox (Windows)...12 Supported operating systems...12 Supported browsers.... 12 To view the hp toolbox.... 12 The hp toolbox sections....13 Using the device control panel... Printing a configuration page....15 Printing a device control panel menu map...15 Restoring the factory-set defaults...15 Changing the device control panel display language..16 Changing the default media size...16 Using the device volume controls...16

3 Printing

Printing by using manual feed....20 To print by using manual feed...20 Stopping or canceling a print job...21 Printer drivers.... Changing print settings.... Understanding print-quality settings...24 To temporarily change print-quality settings...24 To change print-quality settings for all future jobs..24 To use EconoMode (to save toner)....25 Optimizing print quality for media types....26 To gain access to the optimizing feature...26 Device media specifications.... 27 Guidelines for using media.... 28
Paper..... 28 Common media problems table....28 Labels.... 28 Transparencies..... Envelopes.... Card stock and heavy media....30 Selecting media for the automatic document feeder (ADF)..32 Automatic document feeder (ADF) specifications..32 Printing on envelopes.... 33 To print on one envelope... To print on multiple envelopes....34 Printing on transparencies and labels... To print on transparencies or labels...36 Printing on letterhead and preprinted forms...38 To print on letterhead and preprinted forms...38 Printing on custom-sized media or card stock..39 To print on custom-sized media or card stock...39 Printing on both sides of the media (manual duplexing)..40 To manually duplex.... 40 Printing multiple pages on a single sheet of media...42 To print multiple pages on a single sheet (Windows)..42 To print multiple pages on a single sheet (Macintosh)...42 Printing booklets..... 43 To print booklets.... 43 Printing watermarks.... 45 To use the watermark feature...45

4 Copying

Loading originals to copy.... 48 To load originals onto the flatbed scanner...48 To load originals into the automatic document feeder (ADF) input tray..48 Starting a copy job.... 50 Canceling a copy job.... Adjusting the copy quality... 51 To adjust the copy quality for the current job..51 To adjust the default copy quality...51 Adjusting the lighter/darker (contrast) setting...52 To adjust the lighter/darker setting for the current job..52 To adjust the default lighter/darker setting...52 Reducing or enlarging copies....53 To reduce or enlarge copies for the current job...54 To change the default copy size....54 Changing the copy-collation setting...56 To change the copy-collation setting for the current job..56 To change the default copy-collation setting...56 Changing the number of copies....57 To change the number of copies for the current job...57 To change the default number of copies...57 Copying photos, two-sided originals, or books...58 To copy a photo.... To copy a multiple-page stack of two-sided originals..58 To copy a book..... 59

X X X X X X X

Fax features are available for the HP LaserJet 3030 all-in-one only.
Using the hp toolbox (Windows)
The HP toolbox is a Web application that you can use for the following tasks. Note The HP LaserJet 3020 all-in-one does not include faxing capabilities. Monitor the device status. View and configure the device settings for print, fax, copy, and scan. View troubleshooting and "How do I" information. View online documentation. Provide access to fax and scan software capabilities. View alerts about a particular event or condition on the device.
You can view the HP toolbox when the device is directly connected to a computer, or when the device is connected to a network. You must have performed a complete software installation to use the HP toolbox. Note You do not need Internet access to open and use the HP toolbox. However, if you click a link in the Other Links area, you must have Internet access to go to the site associated with the link. For more information, see Other links.
The HP toolbox is supported for the following operating systems: Note Windows 98, Windows 2000, Windows Millennium Edition (Me), and Windows XP
The transmission control protocol/Internet protocol (TCP/IP) must be installed in the operating system for the HP toolbox to function.

Supported browsers

To use the HP toolbox, you must have one of the following browsers: Microsoft Internet Explorer 5.5 or later Netscape Navigator 6.2 or later Opera 7.0
All pages can be printed from the browser.

To view the hp toolbox

Open the HP toolbox in one of the following ways: On the computer desktop, double-click the HP toolbox icon.
On the Start menu, point to Hewlett-Packard, select hp LaserJet 3020 or hp LaserJet 3030, and then select hp Toolbox.
The HP toolbox opens in a Web browser. Note After you open the URL, you can bookmark it so that you can return to it quickly in the future.
Chapter 2 Changing the settings by using the hp toolbox or the device control panel

The hp toolbox sections

The HP toolbox contains the following sections: Status tab Fax tab (available for the HP LaserJet 3030 all-in-one only) Scan to. tab Troubleshooting tab Documentation tab

The media size should be set to the size of media that you normally load in the media input tray. The device uses this setting for copying, printing reports, printing faxes, and determining autoreduction for incoming faxes.
To change the default media size
1. Press MENU/ENTER. 2. Use the < or the > button to select Common settings, and then press MENU/ENTER. 3. Use the < or the > button to select Def. paper size, and then press MENU/ENTER. 4. Use the < or the > button until the size of paper that you have loaded appears. You can select Letter, Legal, or A4. 5. Press MENU/ENTER to save your selection.
Using the device volume controls
You can control the volume of the following sounds: The alarm sound that the device emits when it requires attention, such as when the device door is open. The beeps that are emitted when you press the device control panel buttons.
The phone line sounds for outgoing faxes (HP LaserJet 3030 all-in-one only). The ring volume for incoming faxes (HP LaserJet 3030 all-in-one only).
To change the alarm volume
The alarm sounds when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, depending on the type of error. 1. Press MENU/ENTER. 2. Use the < or the > button to select Common settings, and then press MENU/ENTER. 3. Use the < or the > button to select Volume settings, and then press MENU/ENTER. 4. Press MENU/ENTER to select Alarm volume. 5. Use the < or the > button to select Off, Soft, Medium, or Loud. 6. Press MENU/ENTER to save your selection. Note The factory-set default for the alarm volume is Soft.
To change the volume for the fax (hp LaserJet 3030 all-in-one only)
This setting determines the volume of various fax sounds that occur when the device is sending or receiving fax jobs. 1. Press VOLUME. 2. Use the < or the > button to select Off, Soft, Medium, or Loud. 3. Press MENU/ENTER to save your selection. Note The factory-set default is Soft.
To change the ring volume of the fax (hp LaserJet 3030 all-in-one only)
The fax ring sounds when the device is initially sending or receiving a call. The ring duration length depends on the local telecom ring-pattern length. 1. Press MENU/ENTER. 2. Use the < or the > button to select Common settings, and then press MENU/ENTER. 3. Use the < or the > button to select Volume settings, and then press MENU/ENTER. 4. Press the < or the > button once to select Ring volume, and then press MENU/ENTER. 5. Use the < or the > button to select Off, Soft, Medium, or Loud. 6. Press MENU/ENTER to save your selection. Note The factory-set default is Soft.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends on the quality of the envelopes, which includes the following factors: Weight: The weight of the envelope paper should not exceed 105 g/m2 (28 lb), or jamming might result. Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl and should not contain air. Envelopes that trap air might cause problems. Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Sizes: Supported envelope sizes range from 90 by 160 mm (3.5 by 6.3 inches) to 178 by 254 mm (7 by 10 inches).
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style is more likely to wrinkle during printing. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration:
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the device (200 C or 392 F). The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope storage

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
Card stock and heavy media
You can print on many types of card stock from the input trays, including index cards and postcards. Some card stock performs better than others because the construction is better suited for feeding through a laser device. For optimum device performance, do not use media heavier than 157 g/m2 (42 lb). Media that is too heavy might cause misfeeds, stacking problems, media jams, poor toner fusing, poor print quality, or excessive mechanical wear. Note You might be able to print on heavier media if you do not fill the input trays to capacity and if you use media with a smoothness rating of 100 to 180 Sheffield.

Card stock construction

Smoothness: 135 to 157 g/m2 (36 to 42 lb) card stock should have a smoothness rating of 100 to 180 Sheffield. 60 to 135 g/m2 (16 to 36 lb) card stock should have a smoothness rating of 100 to 250 Sheffield. Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. Sizes: Use card stock that is within the following size ranges only: Minimum: 76 by 127 mm (3 by 5 inches) Maximum: 216 by 356 mm (8.5 by 14 inches)

Card stock guidelines

Set margins at least 2 mm (0.08 inch) away from the edges.

To adjust the default lighter/darker setting
Note The default lighter/darker setting affects all copy jobs. 1. On the device control panel, press MENU/ENTER. 2. Use the < or the > button to select Copy setup, and then press MENU/ENTER. 3. Use the < or the > button to select Def. Light/Dark, and then press MENU/ENTER. 4. Use the < or the > button to adjust the setting. Move the slider to the left to make all of the copies lighter than the original, or move the slider to the right to make all of the copies darker than the original. 5. Press MENU/ENTER to save the selection.
Reducing or enlarging copies
The device can reduce copies to as little as 25 percent of the original or enlarge copies to as much as 400 percent of the original. It can also make the following reductions or enlargements automatically: Note Original=100% Lgl > Ltr=78% Lgl > A4=83% A4 > Ltr=94% Ltr > A4=97% Full Page=91% Fit to page 2 pages/sheet 4 pages/sheet Custom: 25-400%
When using the Fit to page setting, copy from the flatbed scanner only. When using the 2 pages/sheet or 4 pages/sheet setting, copy from the automatic document feeder (ADF) only. Also, after selecting the 2 pages/sheet or 4 pages/sheet option, you must select the page orientation (portrait or landscape).
To reduce or enlarge copies for the current job
To reduce or enlarge copies for the current job only, use the following instructions. 1. On the device control panel, press REDUCE/ENLARGE. 2. Select the size to which you would like to reduce or enlarge the copies in this job. You can select one of the following sizes: Original=100% Lgl > Ltr=78% Lgl > A4=83% A4 > Ltr=94% Ltr > A4=97% Full Page=91% Fit to page 2 pages/sheet 4 pages/sheet Custom: 25-400%
If you select Custom: 25-400%, type a percentage by using the alphanumeric buttons. If you select 2 pages/sheet or 4 pages/sheet, select the orientation (portrait or landscape). 3. Press START/COPY to save the selection and immediately start the copy job, or press MENU/ ENTER to save the selection without starting the job. Note The change in the setting remains active for about two minutes after the copy job has been completed. During this time, Settings=Custom appears on the device control panel display. You must change the default media size in the media input tray to match the output size, or part of your copy might be cut off. For instructions, see Changing the default media size.

Resolution and color guidelines
The following table describes the recommended resolution and color settings for different types of scan jobs.
Intended use Fax (HP LaserJet 3030 all-inone only) E-mail
Recommended resolution 150 dpi 150 dpi
Recommended color settings Black and White Black and White, if the image does not require smooth gradation Grayscale, if the image requires smooth gradation Color, if the image is in color Black and White Black and White for text and line art Grayscale for shaded or colored graphics and photos Color, if the image is in color
Edit text Print (graphics or text) 300 dpi 600 dpi for complex graphics, or if you want to significantly enlarge the document 300 dpi for normal graphics and text 150 dpi for photos
Intended use Display on screen
Recommended resolution 75 dpi
Recommended color settings Black and White for text Grayscale for graphics and photos Color, if the image is in color
You can set the color values to the following settings when scanning.
Setting Color Black and White Grayscale
Recommended use Use this setting for high-quality color photos or documents in which the color is important. Use this setting for text documents. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly.

Faxing

For instructions about using the device fax functionality, see the fax guide that came with the device.
The fax guide describes fax features for the HP LaserJet 3030 all-in-one device only. The HP LaserJet 3020 all-in-one device does not include faxing capabilities.

Chapter 6 Faxing

Cleaning and maintenance
Use the topics below to learn about basic cleaning and maintenance tasks: Cleaning the outside of the device Cleaning the media path Replacing the automatic document feeder (ADF) pickup roller assembly
Cleaning the outside of the device

To clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.

To clean the glass

Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. Note If streaks or other defects appear only on copies produced using the automatic document feeder (ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass. 1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid. 2. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.

Scanned image is of poor quality
Is the original a second-generation photo or picture?
Reprinted photographs, such as those in newspapers or magazines, are printed by using tiny dots of ink that make an interpretation of the original photograph, which dramatically decreases the quality. Often, the ink dots form unwanted patterns that can be detected when the image is scanned, printed, or appears onscreen. If the following suggestions do not solve your problem, you might need to use a better-quality version of the original. To eliminate the patterns, try reducing the size of the image after scanning. Print the scanned image to see if the quality is better. Make sure that your resolution and color settings are correct for the type of scan job that you are performing. See Scanner resolution and color for more information. For best results, use the flatbed scanner for scanning rather than the automatic document feeder (ADF).
Is the image quality better when the document is printed?
The image that appears on the screen is not always an accurate representation of the quality of the scan. Try adjusting your computer monitor settings to use more colors (or levels of gray). Typically, you make this adjustment by selecting Display in Windows Control Panel. Try adjusting the resolution and color settings in the scanner software. See Scanner resolution and color for more information.
Is the image skewed (crooked)?
The original might have been loaded incorrectly. Be sure to use the media guides when you load the originals into the automatic document feeder (ADF). See Loading originals to scan for more information.
Does the scanned image show blotting, lines, vertical white stripes, or any other defect?
If the scanner is dirty, the image that it produces does not have optimum clarity. See Cleaning the outside of the device for instructions.
Do graphics look different from the original?
The graphics settings might not be suitable for the type of scan job that you are performing. Try changing the graphics settings. See Scanner resolution and color for more information.
Part of the image did not scan
Was the original loaded correctly?
Make sure that you loaded the original correctly. See Loading originals to scan for instructions.
Colored backgrounds can cause images in the foreground to blend into the background. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Scanner resolution and color for more information.
Is the original longer than 381 mm (15 inches)?
The maximum scannable length is 381 mm (15 inches) when you use the automatic document feeder (ADF) input tray. If the page exceeds the maximum length, the scanner stops. (Copies can be longer.) CAUTION Do not try to pull the original from the ADF; you might damage the scanner or your original. See Media jams occur in the automatic document feeder (ADF) for instructions.

Non-U.S. returns

Non-U.S. customers should call the local HP Sales and Service Office or visit the http://www.hp.com/recycle web site for further information regarding availability of the HP Supplies Returns and Recycling Program.
This product is capable of using recycled papers when the paper meets the guidelines outlined in the Print Media Guide. See Device media specifications for more information. This product is suitable for the use of recycled paper according to DIN 19309.

Material restrictions

This HP product contains mercury in the fluorescent lamp or scanner that may require special handling at end-of-life. This HP product contains lead in solder. This HP product contains a battery that might require special handling at end of life.
Lithium Carbon Monofluoride (solid button cell)
Weight: Location: User Removable:
approx. 1 gram on formatter PC board (one battery per product) No
For recycling information, you can contact http://www.hp.com/go/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org.

Nederlands

Toepassing: De batterij wordt gebruikt als reserve-energiebron voor de tijdklok (die wordt gebruikt voor het faxgedeelte van het apparaat). Locatie van de batterij: De batterij wordt bij de fabricage/distributie van het product op de formatter gesoldeerd. Voorschriften: Richtlijn van de Europese Unie met betrekking tot batterijen: Deze batterij komt niet in aanmerking voor de richtlijnen. Bijzondere bepaling A45 voor UN-standaard: Deze batterij is een niet-gevaarlijk artikel.
Levensduur: De batterij is ontworpen om minstens even lang mee te gaan als het product. Batterijfabrikanten: Rayovac, Madison, WI, USA; and Panasonic, Secaucus, NJ, USA. Het ontwerp en de specificaties kunnen zonder kennisgeving worden gewijzigd.

For more information

On HPs environmental programs, including: Product environmental profile sheet for this and many related HP products HPs commitment to the environment HPs environmental management system HPs end-of-life product return and recycling program Material Safety Data Sheets
See: http://www.hp.com/go/environment or http://www.hp.com/hpinfo/community/ environment/.
Material safety data sheets
Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies web site at http://www.hp.com/hpinfo/community/environment/productinfo/safety.htm.

RG0-1121-000CN RG0-1122-000CN
Used to feed documents into the C9143-60102 scanner. Used to keep multiple sheets from feeding through the device path. Used to pick the media from the ADF input tray and advance it through the ADF. C7309-60009
ADF pickup roller assembly

C7309-60068

If your ADF breaks, use this part C9143-60101 number to order one (includes flatbed scanner lid).
HP LaserJet print cartridges
This section contains the following information about HP LaserJet print cartridges: HP policy on non-hp print cartridges Storing print cartridges Print cartridge life expectancy Recycling print cartridges Saving toner
HP policy on non-hp print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repair required as a result of using a non-HP print cartridge will not be covered under the printer warranty. Note The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by HP.
To install a print cartridge
To install a print cartridge, see the start guide.

Storing print cartridges

Do not remove the print cartridge from its package until you are ready to use it. Some HP LaserJet print cartridge packages are stamped with an alphanumeric date code. This code represents a 30-month period beyond the date of production in order to facilitate efficient inventory management processes between HP and its resellers. It does not serve as an indication of toner life (shelf-life) or relate in any way to warranty terms and conditions. CAUTION To prevent damage to the print cartridge, do not expose it to light.
Print cartridge life expectancy
The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at 5 percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to 3 and turn EconoMode off (these are the default settings).

Recycling print cartridges
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that otherwise may have been discarded in the world's landfills. The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. U.S. returns For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid, pre-addressed UPS label that is supplied in the package. For more information in the U.S., call (800) 340-2445, or visit the HP LaserJet Supplies website at http://www.hp.com/recycle.

Saving toner

To save toner, select the EconoMode option in your device properties settings. (For more information, see To use EconoMode (to save toner).) While in EconoMode (Save Toner), the device uses less toner on each page. Selecting this option extends the life of the print cartridge and reduces your cost per page, but it also reduces print quality. HP does not recommend the full-time use of EconoMode.

Service and support

Use these topics to learn about obtaining device service and support: Obtaining hardware service Extended warranty Service information form
Obtaining hardware service
Note Warranty service and support options might vary depending on your country/region. For additional support information, visit http://www.hp.com.
To obtain hardware service
If your hardware should fail during the warranty period, HP offers the following support options: HP repair services. You can return the device to an HP repair center, depending on your location. Express Exchange. In some places, HP provides a reconditioned permanent replacement device to you on the next working day. HP authorized service provider. You can return the unit to a local authorized service dealer. Express pick-up and delivery. HP will arrange to pick up the device, repair it, and return it to you within 5 to 10 days, depending on your location.

Returning the unit

When shipping equipment, HP recommends insuring it. Also, include a copy of your proof of purchase. Please also fill out the Service information form to ensure the most accurate repairs. CAUTION Shipping damage resulting from inadequate packaging is the customers responsibility. See Repackaging guidelines below.

Repackaging guidelines

CAUTION If possible, print a self-test page (see Printing a configuration page) before you turn off the unit, and send the self-test report with the unit. Remove and retain the print cartridge.

ECP Extended capabilities port, a parallel-port standard for computers that supports bidirectional communication between the computer and attached devices (such as a printer). e-mail (electronic mail) An abbreviation for electronic mail. Software that can be used to electronically transmit items over a communications network. file format The way the contents of a file are structured by a program or group of programs. grayscale Shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. halftone An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. HP Director toolbar Available for Macintosh only. A software screen that is used when working with documents. When the document is loaded into the automatic document feeder (ADF) and the computer is connected directly to the device, the HP Director appears on the computer screen to initiate faxing, copying, or scanning. HP toolbox The HP toolbox is a Web page that opens in a Web browser and provides access to the device management and troubleshooting tools, embedded Web server, and device documentation. link A connection to a program or device that can be used to send information from the device software to other programs, such as e-mail, electronic fax, and OCR links. Optical Character Recognition (OCR) software OCR software converts an electronic image of text, such as a scanned document, into a form that word processor, spreadsheet, and database programs can use. parallel cable See 1284-B. printer driver A printer driver is a program that software programs use to gain access to a devices features. A printer driver translates a software programs formatting commands (such as page breaks and font selection) into a printer language (such as PostScript or PCL), and then sends the print file to the device. Readiris An optical character recognition (OCR) program that was developed by I.R.I. S. and that is included with the device software.
resolution The sharpness of an image, measured in dots per inch (dpi). The higher the dpi, the greater the resolution. surge protector A device that protects a power supply and communications lines from electrical surges. TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. URL Uniform resource locator, the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB (compatible with 2.0 specifications) Universal serial bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. watermarks A watermark adds background text to a document that is being printed. For example, Confidential can be printed in the background text of a document to indicate that the document is confidential. A selection can be made from a set of predefined watermarks, and the font, size, angle, and style can be changed. The printer can place the watermark on the first page only or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.

ADF 130 device 129 scanner 130 E e-mail, scanning to 65 EconoMode 25 EconoMode (Save Toner) print-quality setting 24 electrical specifications device 127 EMC statement for Australia 140 EMI statement for Korea 139 energy consumption 142 ENERGY STAR 142 enlarging copies 53 envelopes printing 33 specifications for 29 Environmental Product Stewardship Program 142 environmental specifications 127 equipment components 5 error messages computer screen 95, 123 device control panel 109 European Union regulatory information 137 Express Exchange repair service 156 extended warranty 158 F factory settings restoring 15 Faster Printing (FastRes 1200) print-quality setting 24 FastRes 1200 print-quality setting 24 fax sounds adjusting volume 17 faxing margins 131 resolution 131 speed 131 FCC regulations 134 features 4 feeding manually 20 Finland laser statement 139 folder, scanning to 65 forms printing 38 service information 159 G glass, cleaning 82 glossary of terms 161 graphics look different from original when scanned 120 poor quality 98 graphics, missing 97 gray backgrounds, troubleshooting 104 ENWW
grayscale scanning 78 H hardware components 5 hardware service 156 heat output 127 height, device 127 HP Director, scanning with 71 HP LaserJet 3020 all-in-one or HP LaserJet 3030 allin-one package contents 2 HP LaserJet Fax 8 HP LaserJet Printer Family Print Media Guide 27 HP LaserJet Scan software, scanning with 68 HP limited warranty statement 147 HP repair services 156 HP SupportPack 158 HP toolbox 8 humidity specifications 127 I IC CS-03 requirements 136 image quality, troubleshooting black dots 119, 125 blank copies 113 blank pages 92, 118, 124 characters, misformed 106 curl or wave 107 dropouts 103 faded images 113 faded print 102 graphics 120 gray backgrounds 104 improving and preventing problems 114 light or dark print 118 light print 102 lines 103, 125 loose toner 105 missing images 113 reduced size 119 repeating defects 105 skewed pages 106, 120 smears 104 specks 102 streaks 119, 125 unclear text 119 unwanted lines 119 vertical repetitive defects 105 vertical white or faded stripes 118 input tray, media ordering 151 input tray, paper capacity, main 129 capacity, priority 129 illustration 5 media specifications 9 ENWW
installing print cartridge 152 interface accessories, ordering 150 J jams ADF, typical locations 115 clearing 99 preventing 101 K key-press volume adjusting 17 Korean EMI statement 139 L labels media sizes and weights 9 printing 36 specifications for 28 language for device control panel display changing 16 laser safety statement 138 length, device 127 letterhead, printing 38 life expectancy for print cartridges 152 light copying 118 light print 102 lightness setting default for copying 52 setting for current copy job 52 limited one-year warranty 147 lines on copy unwanted 119 loading originals 48, 49, 62, 63 loose toner, troubleshooting 105 LPT1, error printing to 95 M manual duplexing 40 manual feed 20 margins faxing 131 margins for scanned items 129 material restrictions 143 Material Safety Data Sheets (MSDS) 145 media common problems 28 guidelines 28 optimizing print quality 26 size, maximum 129 size, minimum 129 sizes, default adjustments 16 specifications 9, 27 weight 129 media path, cleaning 84 Index 167

to folder 65 troubleshooting 120 TWAIN, using 73 WIA, using 73 separation pad, ordering 151 service hardware 156 information form 159 settings changing defaults 11 changing for print quality 24 changing from the computer 22 restoring factory default 15 shipping damage 156 size media 9 printer 127 size reduced 119 skewed pages 106 skewed printing 96 smeared toner 104 software components 8 specifications ADF 32, 130 automatic document feeder 32 battery 132 card stock and heavy media 30 copier capacities and ratings 129 envelopes 29 labels 28 media 9, 27 printer capacities and ratings 129 scanner capacities and ratings 129 transparencies 29 specs on media 102 speed copy 129 fax 131 modem 131 print 129 statements Australian EMC 140 Declaration of Conformity 138, 141 extended warranty 158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage environment, specifications 127 storing print cartridges 152 streaks 119 supplies ordering 150 Index 169
support, customer. See customer support SupportPack 158 T telephone consumer protection act 136 telephone lines fax tone volume, adjusting 17 telephone port 5 temperature specifications 127 terminology 161 text garbled, incorrect, or incomplete 97 missing 97, 121 toner consumption 142 loose 105 saving 25, 153 scattered outline 108 smear 104 specks 102 transparencies media sizes and weights 9 printing 36 specifications for 29 troubleshooting black dots 125 blank pages 92, 113, 124 characters, misformed 106 copy output 112 copying 112 creases 107 curled media 96 curling paper 107 dropouts 103 error messages 95 faded print 102 feeding problems 93 graphics 97, 98, 120 gray backgrounds 104 light print 102 lines 103, 125 list of problems 89 loose toner 105 media guides 96 media jams 99 media problems 28 not responding 90, 93, 95 pages not printing 93 paper 121 parallel ports 95 pickup roller 96 power-on 90
printer 90, 111 quality, image 120 repeating defects 105 scanning 120 sizes, wrong 121 skewed pages 106, 120 skewed print 96 smears 104 specks 102, 108 streaks 125 text problems 97, 121, 125 too dark 125 too light 125 vertical repetitive defects 105 wrinkles 107 See also image quality, troubleshooting turn on, device does not 90 TWAIN error message 123 scanning with 73 two-sided printing 40 U unclear text 119 uninstaller 8 USB cable, ordering 150 port 5, 130 V vertical lines 103 vertical repetitive defects 105 vertical white or faded stripes 118 volume adjusting 16 device control panel key-press, adjusting 17 volume, adjusting 16 W warning messages 110 warranty extended 158 limited one-year 147 watermarks, printing 45 weight ADF media 130 media 9, 129 printer 127 white or faded stripes 118 WIA scanning with 73 width, device 127 wrinkling, troubleshooting 107