HP LaserJet 3390/3392 all-in-one parts
Tray 2 Single-sheet priority input slot (tray 1) Print-cartridge door Top (face-down) output bin Control panel
Automatic document feeder (ADF) input tray Automatic document feeder (ADF) output bin Convenience stapler (HP LaserJet 3392 all-in-one only) Power switch Optional tray 3 (standard on HP LaserJet 3392 all-in-one; optional on HP LaserJet 3390 all-in-one).
Power connector Rear output door (face-up output bin for the straight-through output path) DIMM door Interface ports
The HP LaserJet 3390/3392 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3390/3392 all-in-one also has fax ports.
Hi-Speed USB 2.0 port Network port Fax ports
Use the following illustration to identify the all-in-one control-panel components.

Shift 07 08

Software
Software installation Printer drivers Software for Windows Software for Macintosh

Software installation

If your computer meets the recommended minimum requirements, you have two options when installing the software from the CDs that came with the all-in-one.

Typical installation

The following software is included with a typical installation: HP ToolboxFX HP LaserJet Scan program and driver HP LaserJet Fax Readiris OCR (not installed with other software; separate installation is required) Printer drivers (PCL 6, PCL 5e, PostScript Level 2 emulation) HP Director (Macintosh) HP All-in-One Setup Assistant (Macintosh)

Minimum installation

The following software is included with a minimum installation: PCL 6 printer driver HP LaserJet Scan program and driver NOTE Minimum installation supports faxing by using the control panel.

Chapter 2

Printer drivers
The product comes with software that allows the computer to communicate with the product (by using a printer language). This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
Supported printer drivers
The following printer drivers are provided for the product. If the printer driver that you want is not on the product CD or is not available on www.hp.com, contact the manufacturer or distributor of the program that you are using, and request a driver for the product. NOTE The most recent drivers are available at www.hp.com. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.

Macintosh print queue: Open the print queue by double-clicking the all-in-one icon in the dock. Then highlight the print job and click Delete.
Basic fax features and tasks Advanced fax features and tasks Fax logs and reports Sending and receiving faxes by using a computer Other ways to set up your fax Connecting additional devices NOTE Many of the functions that are described in this chapter also can be performed by using the HP ToolboxFX. For instructions about using the HP ToolboxFX, see the HP ToolboxFX online Help.
Basic fax features and tasks
Fax control-panel buttons
The controls for sending faxes are located on the left side of the control panel.

HP LaserJet 3055

HP LaserJet 3390/3392
This section describes how to fax a document.
Specifying the fax settings
Before you can begin using the all-in-one fax features, you must complete the following tasks: Setting the time and date Setting the fax header NOTE If you are installing the all-in-one software on your computer, you can skip the remaining instructions in this chapter. The software installer automatically helps you to set up the fax settings, unless you are using Microsoft Windows 95 or Windows NT. See the electronic User Guide for instructions. If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the Fax Setup Wizard in the all-in-one program group (click Start, Programs, HP, the name of your all-in-one, and HP Fax Setup Wizard). In the United States and many other regions/countries, setting the time, date, and other fax header information is a legal requirement.

Chapter 6

Setting the time and date
To set the time and date To set or change the time and date, use the following steps. If you need help entering any information, see Enter text from the control panel. 1. 2. 3. 4. 5. 6. On the control panel, press Menu. Use the < or the > button to select System setup, and then press Press Menu to select Time/Date. Use the < or the > button to specify either the 12-hour or the 24-hour clock, and then press Use the alphanumeric buttons to enter the current time. If you specified the 12-hour clock, use the < or the > button to move the cursor past the fourth character. Select 1 for A.M. or 2 for P.M., and then press. -orIf you specified the 24-hour clock, press 7. NOTE Make sure that you use two digits to specify the month and day, in that order (for example, use 05 for May and 01 for the first day of the month of May). 8. Press Menu.

Click Fax Tasks. Under Fax Receive Mode, select Receive faxes to this computer.
To view a fax that was received to your computer 1. 2. 3. 4. 5. Open HP ToolboxFX. Select the HP LaserJet 3050/3055/3390/3392 all-in-one. Click Fax. Click Fax Receive Log. In the Fax Image column, click the view link of the fax that you want to view.
Other ways to set up your fax
You can receive faxes to the all-in-one or to your computer. In general, incoming faxes to the all-inone are automatically answered. However, if you change the devices that are connected to the same telephone line as the all-in-one, you must change how the all-in-one answers incoming faxes. See Setting the answer mode for instructions. Follow the procedures in this section to manage faxes that are routed to the all-in-one.
To receive faxes when you hear fax tones
If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when you answer the telephone, you can start the receiving process in one of two ways: If you are close to the all-in-one, press Start Fax on the control panel. When you answer any telephone connected to the line (an extension telephone) and hear fax tones, the all-in-one should begin answering the call automatically. If not, press 1-2-3 in sequence on the telephone keypad (in tone-dialing mode only), listen for fax transmission sounds, and then hang up. NOTE In order for the second method to work, the extension telephone setting must be set to YES. See Making an extension telephone available to receive faxes to check or change the setting.

Setting the answer mode

Depending on your situation, you can set the all-in-one answer mode to Automatic or Manual. The factory-set default is Automatic. Automatic: In this answer mode, the all-in-one answers incoming calls after a specified number of rings or upon recognition of special fax tones. To specify the number of rings, see Changing the rings-to-answer setting. Manual: In this answer mode, the all-in-one never answers calls. You must start the faxreceiving process yourself, either by pressing Start Fax on the control panel or by picking up a telephone that is connected to that line and dialing 1-2-3 (in tone-dial mode only). NOTE Although most users leave the answer mode set to Automatic, voice callers who dial the fax telephone number will hear fax tones if the telephone is not answered, or if they do not hang up by the specified number of rings-to-answer. If you do not want voice callers to hear fax tones, use the Manual setting. But remember that fax calls are not received automatically when the mode is set to Manual. To set the answer mode To set or change the answer mode, complete the following steps: 1. 2. 3. 4. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.

You can set the color values to the following settings when scanning.
Setting Color Black and White Grayscale Recommended use Use this setting for high-quality color photos or documents in which the color is important. Use this setting for text documents. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly.
To clean the scanner glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. NOTE If streaks or other defects appear only on copies produced using the automatic document feeder (ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass. 1. 2. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
CAUTION Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner strip by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
To prevent spotting, dry the glass by using a chamois or cellulose sponge. NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.

Networking

Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) Using the embedded Web server or HP ToolboxFX Setting a network password Using the all-in-one control panel Supported network protocols TCP/IP configuration Using DHCP Using BOOTP Configuring for LPD printing TCP/IP NOTE Configuring TCP/IP settings are complicated and should only be performed by experienced network administrators. BOOTP will require a (PC, Unix, Linux, and so on.) server to configure specific TCP/IP settings for the product. DHCP will also require a server, but the TCP/IP settings will not be fixed for the all-in-one. Finally, the manual method to configure specific TCP/IP settings can be done from the control panel, the embedded Web server, the HP ToolboxFX. For additional help or network configuration, contact your network provider.

Using the embedded Web server or HP ToolboxFX
You can use the embedded Web server (EWS) or HP ToolboxFX to view or change your IP configuration settings. To gain access to the embedded Web server, type the IP address for the all-inone in the address line of your Web browser. You can view HP ToolboxFX when the all-in-one is directly connected to your computer or when it is connected to the network. You must perform a complete software installation to use HP ToolboxFX. Open HP ToolboxFX in one of these ways: In the Windows system tray, double-click the HP ToolboxFX Device Status and Alerts icon. On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX.
In HP ToolboxFX, click Device Settings, and then click the Network Settings tab. From the Networking tab (EWS) or the Network Settings tab (HP ToolboxFX), you can change the following configurations: Host Name Manual IP Address Manual Subnet Mask Manual Default Gateway NOTE Changing the network configuration may require you to change the browser URL before you can communicate with the all-in-one again. The all-in-one will be unavailable for a few seconds while the network resets.
Setting a network password
Set my network password Use HP ToolboxFX to set a network password. 1. 2. Open HP ToolboxFX and click Device Settings. Click the Network Settings tab. NOTE If a password has been set for the all-in-one previously, you will be prompted to type the password. Type the password, and then click Apply. 3. 4. 5. Click Password. In the Password box, type the password you want to set, and then in the Confirm password box, type the same password again to confirm your choice. Click Apply to save the password.
The all-in-one allows you to set up an IP address automatically using BOOTP or DHCP. For more information, see Default IP address configuration (AutoIP).
Network configuration page
The Network configuration page lists the current settings and properties of the all-in-one. To print the Network configuration page from the all-in-one, complete the following steps. 1. 2. 3. On the control panel, press Menu. Use the < or the > button to select Reports, and then press.

The network configuration page lists the all-in-one network settings. You can print a network configuration page from the all-in-one control or HP ToolboxFX. To print from the all-in-one, complete the following steps: 1. 2. 3. On the all-in-one control panel, press.
Use the < or the > button to select Reports, and then press
Use the < or the > button to select Network config., and then press
For information about fax logs and reports, see Fax logs and reports.
HP ToolboxFX is a Web-based program that you can use to complete the following tasks: Check the all-in-one status. Configure the all-in-one settings. View troubleshooting information. View online documentation.
You can view HP ToolboxFX when the all-in-one is directly connected to your computer or when it is connected to the network. You must perform a typical software installation to use HP ToolboxFX. NOTE HP ToolboxFX is not supported for Windows 98 SE or Macintosh operating systems. To use HP ToolboxFX, you must have TCP/IP protocol installed on your computer. NOTE You do not have to have Internet access to open and use HP ToolboxFX.

To view HP ToolboxFX

Open HP ToolboxFX in one of these ways: In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3050/3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX.
The HP ToolboxFX software contains the following sections: Status Alerts Fax Help System settings Print settings Network settings

Status

The HP ToolboxFX Status tab contains links to the following main pages: Device Status. View all-in-one status information. This page indicates all-in-one conditions such as a jam or an empty tray. After you correct a problem with the all-in-one, click Refresh Status to update the all-in-one status. Supplies Status (HP LaserJet 3390/3392 all-in-one). View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information. Device Configuration. View a detailed description of the current all-in-one configuration, including the amount of memory installed and whether optional trays are installed. Network Configuration. View a detailed description of the current network configuration, including the IP address and network status. Print Info Pages. Print the Configuration page and various other information pages that are available for the all-in-one, such as the Supplies Status page and the Demo page. NOTE HP ToolboxFX for the HP LaserJet 3050/3052/3055 all-in-one does not print the Supplies Status page. Event Log. View a history of all-in-one errors. The most recent error is at the top of the list.

Paper handling

Use the HP ToolboxFX paper-handling options to configure your default settings. These are the same options that are available on the Paper Handling and Printing menus on the control-panel. For more information, see Using the all-in-one control panel. You must set the asset number. The asset number is not set at the factory. This number is stored in the all-in-one for identification purposes. Three options are available for handling print jobs when the product is out of media: Select Wait for paper to be loaded. Select Cancel from the Paper out action drop-down list to cancel the print job. Select Override from the Paper out time drop-down list to send the print job to another paper tray.
The Paper out time field specifies how long the all-in-one waits before acting on your selections. You can specify from 0 to 3600 seconds. NOTE You must click Apply before your changes take effect.

Print quality

Use the HP ToolboxFX print-quality options to improve the appearance of your print jobs. These are the same options that are available on the Print Quality menu on the control panel. For more information, see Using the all-in-one control panel. The four options provided for controlling print quality are resolution, REt (Resolution Enhancement technology), print density, and Economode. Resolution. Select 600 resolution for average print jobs and Fast Res 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job, but a longer printing time. REt. You can turn on REt, which HP provides for improved print quality. Print density. For increased print density, select a higher number. For decreased print density, select a lower number. Economode. Turn Economode on when you are printing average print jobs. Economode reduces print quality, but increases the life of your print cartridge. To increase print quality, turn Economode off. HP does not recommend full-time use of Economode. NOTE You must click Apply before your changes take effect.

Paper types

Use these HP ToolboxFX Paper types options to configure print modes that correspond to the various media types. When you select Restore Modes, all of the modes are reset to the factory settings. NOTE You must click Apply before your changes take effect.

System setup

Use the HP ToolboxFX system settings options to configure the settings for copy, fax, scan, and print. These are the same options that are available on the System Settings menu on the control panel. For more information, see Using the all-in-one control panel. NOTE You must click Apply before your changes take effect.

Service

During the printing process, paper, toner and dust particles can accumulate inside the all-in-one. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method for cleaning the paper path. For more information, see To clean the paper path from HP ToolboxFX.

Device Polling

You can turn off HP ToolboxFX device polling to reduce network traffic, but you will also disable some HP ToolboxFX features: pop-up alerts, fax log updates, the ability to receive faxes to this computer, and scanning using the Scan To button. To turn device polling on, do both of the following: Clear Turn off device polling in HP ToolboxFX. Turn on one of the disabled device-polling features in HP ToolboxFX. NOTE You must click Apply before your changes take effect.

Print settings

The HP ToolboxFX Print Settings tab contains links to the following main pages: Printing. Change the default all-in-one print settings, such as number of copies and paper orientation. PCL5e. View and change the PCL5e settings. PostScript. View and change the PS settings.
Use the HP ToolboxFX printing settings options to configure the settings for all print functions. These are the same options that are available on the Print Settings menu on the control panel. For more information, see Using the all-in-one control panel. NOTE You must click Apply before your changes take effect.

PCL 5e

Use the PCL5e options to configure the settings when you are using the PCL5e print personality. These are the same options that are available on the PCL5e menu on the control panel. NOTE You must click Apply before your changes take effect.

PostScript

Use the PostScript option when you are using the PostScript print personality. When the Print PostScript error option is turned on, the PostScript error page automatically prints when PostScript errors occur. NOTE You must click Apply before your changes take effect.

Network settings

The network administrator can use the HP ToolboxFX Network Settings tab to control the networkrelated settings for the all-in-one when it is connected to an IP-based network.
You can view Macintosh Configure Device when the all-in-one is directly connected to your computer or when it is connected to the network. NOTE You do not have to have Internet access to open and use Macintosh Configure Device. To view Macintosh Configure Device when the all-in-one is directly connected to the computer 1. 2. 3. Open HP Director by clicking the HP Director icon in the dock. In HP Director, click Settings. Select Configure device to open the Macintosh Configure Device home page in a browser.

To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-inone)
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-inone)
Minor debris can accumulate on the white document lid backing that is located underneath the all-inone lid. 1. 2. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. Also, clean the scanner strip next to the ADF scanner glass.
Wash the backing gently to loosen debris; do not scrub the backing. Dry the backing by using a chamois or soft cloth. CAUTION Do not use paper-based wipes because they might scratch the backing.
If this does not clean the backing well enough, repeat the previous steps and use isopropyl alcohol to dampen the cloth or sponge, and then wipe the backing thoroughly with a damp cloth to remove any residual alcohol. NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.
To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)
If your ADF has trouble feeding documents, you can clean the ADF pickup roller assembly. 1. Turn off the all-in-one and unplug the power cord.

Open the ADF cover.

Press the round green button while lifting the green lever. Rotate the green lever until it stops in the open position. The pickup roller assembly should remain on the surface.
Remove the assembly, and then wipe the assembly with a soft, dry cloth.
Return the assembly to the same place in the ADF. The largest roller goes in back, and the gear side is away from you.
Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap.

The all-in-one dialing mode might be incorrectly set, or the extension phone might be incorrectly set.
Incoming fax calls are not being answered by the all-in-one.
The answer mode might be set to Manual.
The rings-to-answer setting might not be set correctly.
The answer-ring pattern feature might be turned on, but you do not have the service, or you do have the service and the feature is not set correctly. The fax cord might not be correctly connected, or the fax cord is not working. The all-in-one might not be able to detect incoming fax tones because the answering machine is playing a voice message. Too many devices might be connected to the telephone line.
The telephone line might not be working. Do one of the following: Increase the volume on the all-inone, and then press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. Disconnect the all-in-one from the telephone jack, and then connect a telephone. Try to make a telephone call to verify that the telephone line is working.
A voice-messaging service might be interfering with the all-in-one as it attempts to answer calls.
Do one of the following: Disable the messaging service. Get a telephone line that is dedicated to fax calls. Set the all-in-one answer mode to Manual. In manual mode, you must start the fax-receive process yourself. See Setting the answer mode for more information. Leave the all-in-one set to automatic mode and lower the rings-to-answer setting for the allin-one to a number less than the rings-to-answer setting for the voice mail (see Changing the rings-to-answer setting). The all-inone will answer all incoming calls.
The all-in-one might be out of paper and the memory is full.
Refill the media input tray. Press. The all-in-one prints all of the faxes it has saved in memory and then resumes answering fax calls. Load media. Any faxes that are received while the input tray is empty are stored in memory and will print after the tray has been refilled. Check to determine whether the computer is receiving faxes. See Sending and receiving faxes by using a computer. Turn on the autoreduction setting. See Changing autoreduction settings for incoming faxes. Adjust the autoreduction setting to allow larger pages to be printed on one page. See Changing autoreduction settings for incoming faxes. The all-in-one stores the most recently printed faxes. (The amount of memory

The original might have been loaded incorrectly. The scanner might be dirty.
Use the media guides when you load the originals into the ADF. See Loading documents to fax, copy, or scan. Clean the scanner. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one). Try changing the graphics settings. See Scanner resolution and color. Use the media guides when you load the originals into the ADF. See Loading documents to fax, copy, or scan. Try adjusting the settings before you scan the original or enhancing the image after you scan the original. See Scanner resolution and color. The maximum scannable length is 381 mm (15 inches) when you use the automatic document feeder (ADF) input tray. If the page exceeds the maximum length, the scanner stops. (Copies can be longer.)
The graphics settings might not be suitable for the type of scan job that you are performing. Part of the image did not scan. The original might have been loaded incorrectly. A colored background might be causing images in the foreground to blend into the background. The original is longer than 381 mm (15 inches).
Solution CAUTION Do not try to pull the original from the ADF; you might damage the scanner or your original. See Jams occur in the automatic document feeder (ADF).
The original is too small.
The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch). The minimum size that the ADF supports is 127 x 127 mm (5 x 5 inches). The original might be jammed. See Jams occur in the automatic document feeder (ADF). In Scan settings, make sure that the input media size is large enough for the document that you are scanning. See Scanner resolution and color. Change the resolution and color level settings to the correct settings for your job. See Scanner resolution and color. The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the all-in-one software Help for details. If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the all-in-one and scanner share memory, the scan might be slower.
The media size is incorrect.

The scan takes too long

The resolution or color level is set too high. The software is set to scan in color.
A print job or copy job was sent before you tried to scan.

Scan-quality problems

The following are a few simple steps you can take to improve copy and scan quality. Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan. Use high-quality originals. Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Loading media into the input trays for instructions. Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color for more information. If your all-in-one frequently feeds more than one page at a time, the separation pad might need to be replaced. Contact HP Customer Care. See HP Customer Care or the flyer that came in the all-in-one box. Use or make a carrier sheet to protect your originals.

ping 192.168.45.39 Ensure that the ping displays round-trip times. If you are able to ping the all-in-one, verify that the IP address configuration for the all-in-one is correct on the computer. If it is correct, delete and then add the all-in-one again. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the all-in-one, and the computer are all configured for the same network. 5. Have any software programs been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 7. If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup. 8. Is your protocol enabled? Check the status of your protocol on the Network configuration page. See Configuration page. You can also use the embedded Web server or HP ToolboxFX to check the status of other protocols. See Using the embedded Web server or HP ToolboxFX. 9. Does the all-in-one appear in HP Web Jetadmin or other management program? Verify network settings on the Network configuration page. Confirm the network settings for the all-in-one using the all-in-one control panel.
Control-panel display problems
CAUTION Static electricity can cause unexpected black lines or dots to appear on the all-inone control-panel display. Do not touch the all-in-one control-panel display if there is a chance that you have collected a static electric charge (for example, by walking on carpet in a lowhumidity environment). Unexpected lines or dots might appear on the all-in-one control-panel display, or the display might become blank if the all-in-one is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. 2. 3. Turn the all-in-one off. Remove the all-in-one from the electric or magnetic field. Turn the all-in-one on again.

features 2 parts, locating 7 HP LaserJet 3052/3055 all-in-one control panel 11 features 3 HP LaserJet 3390/3392 all-in-one control panel 13 features 4 HP LaserJet Scan (Windows) 144 HP Printing Supplies Returns and Recycling Program 384 HP ToolboxFX Documentation tab 277 factory-set defaults, restoring 241, 363 Fax tab 275 Help tab 277 network settings 157 Network Settings tab 281 opening 272 password, network 157 Print Settings tab 280 Status tab 273 supplies status, checking from 284 System Settings tab 278 Troubleshooting tab 362 HP-UX systems 175 humidity specifications all-in-one environment 379 paper, storing 36 I IC CS-03 requirements 388 image quality cleaning page, printing 240, 293, 363 copy, troubleshooting 347 HP ToolboxFX settings 279 print, troubleshooting 332, 333 scans, troubleshooting 351, 353 information pages Configuration 158, 268, 359 Demo 268, 359 language, selecting 43 Network configuration 158, 271 Supplies Status 270, 359 T.30 protocol trace report 364 Usage 268
ink cartridges. See print cartridges input trays. See trays installation guides, accessories and supplies 242 installation, software Macintosh 22 minimum 16 typical 16 Windows 20 Instant Support 374 interface ports cables, ordering 366 HP LaserJet locating on HP LaserJet 3052/locating on HP LaserJet 3390/types included 5 international dialing 73, 81 IP address AutoIP 162 automatic configuration 159 BOOTP configuration 168 class 184 DHCP 163 host portion 184 manual configuration 158 network portion 184 overview 183, 184 parameters, configuring 185 protocols supported 161 structure 184 J jack, connecting additional devices 111 all-in-one 108 jams ADF, clearing 264, 320 causes of 308 duplexer, clearing 261, 317 fax 345 input tray, clearing 254, 311, 312 locating 309 output bins, clearing 258, 315 preventing 308 print cartridge area, clearing 253, 309 stapler, clearing 193, 249
straight-through output path, clearing 259, 315 K key-press volume, adjusting 46 Korea EMI statement 392 L labels guidelines for using 29 output path 60 printing 63, 205 specifications 33, 34 languages control-panel display, setting 43 user guides 368 laser safety statements 392 LaserJet Scan (Windows) 144 last page, blank 50 letterhead guidelines for using 32 output path 60 printing on 64, 206 letters, entering with control panel 81, 222 lid, cleaning 289 light copying 348 light print, troubleshooting 333 lightness copy contrast 123, 228 faded print, troubleshooting 333 fax contrast 75, 220 lines, troubleshooting copies 347 printed pages 334 scans 353 link speed settings 159 Linux drivers 17 loading input trays 38 originals in ADF 38 originals on flatbed scanner 38 priority input slot 40 staples 189, 247 tray 2 or tray 3 40, 41 localized user guides 368 logs, fax activity 95, 209, 361

HP LaserJet 3050

Getting Started Guide

Copyright Information 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 4/2006 Q6504-90901
FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/ TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment uses the following USOC jacks: RJ11C. An FCC-compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. See the electronic User Guide for more regulatory information.

Trademark Credits Microsoft, Windows, is a U.S. registered trademark of Microsoft Corporation. All other devices mentioned herein may be trademarks of their respective companies.

Table of contents

1 Setting up the all-in-one Step 1: Prepare the location....1 Step 2: Regulate the environment....1 Step 3: Verify the package contents...2 Step 4: Locate the all-in-one parts....3 Step 5: Install the control-panel overlay (if not already installed)...4 Step 6: Install the media tray....5 Step 7: Install the output bin support....7 Step 8: Install the automatic document feeder (ADF) input tray...7 Step 9: Install the ADF output support....8 Step 10: Install the print cartridge....8 Step 11: Connect the power cord....10 Step 12: Connect a printer cable to the all-in-one...10 Step 13: Connect to a telephone line....11 Step 14: Turn on the all-in-one....11 Step 15: Set the control-panel display language and location (if necessary)..12 Step 16: Test the hardware setup by printing a configuration report..12 Step 17: Test the copier by using the automatic document feeder (ADF)..13 Step 18: Complete the hardware setup...13 Step 19: Connect to a Windows computer (Windows only)...14 Step 20: Connect to a Macintosh computer (Mac OS X V10.3 and 10.4 only).15 Step 21: Fax setup....16 Step 22: Test the software installation....17 Step 23: Register the all-in-one...17 Step 24: Program the Scan To button (Windows only)..17 Step 25: Use the HP ToolboxFX software to set device settings (Windows only).17 Step 26: Support information....18 Congratulations!.....18 Tips for using the all-in-one....18 Preventing streaks and spots on scans and copies...18 Clearing print jams....19
Setting up the all-in-one
Step 1: Prepare the location
Place the all-in-one on a sturdy, level surface in a well-ventilated area. Make sure that the air vents are not blocked and all doors can open freely.

(16.9 i

Step 2: Regulate the environment
Do not place the all-in-one in direct sunlight or in an area that has abrupt temperature and humidity changes. The recommended ranges are 15 to 32.5C (59 to 90.5F) and 10 to 80% relative humidity.

(7. 4 mm in ch es )

460 mm (18.1 inches)
Step 3: Verify the package contents
print cartridge power cord fax cord media input tray CD-ROMs containing software and the online User Guide Start Guide and support flyer
NOTE The USB cable is not included.
automatic document feeder (ADF) input tray output bin support ADF output support HP LaserJet 3050 all-in-one printer, fax, copier, scanner control-panel overlay (if not already installed)

Chapter 1

Step 4: Locate the all-in-one parts
tray 1 priority input slot output bin automatic document feeder (ADF) output bin automatic document feeder (ADF) input tray control panel cartridge-door release

interface ports

security-lock slot

power switch

power connector
Step 5: Install the control-panel overlay (if not already installed)
1. 2. 3. Remove the adhesive backing from the overlay. Align the bottom of the overlay with the bottom of the control panel, and make sure that the holes in the overlay align with the keys on the all-in-one. Press the overlay from the bottom up toward the top until it is completely attached to the all-in-one.
NOTE Make sure that the overlay is aligned correctly and is not pressing any buttons. The control panel includes the following areas:
fax controls alphanumeric buttons display and menu controls copy controls scan controls
Step 6: Install the media tray
1. 2. Remove any shipping tape from the inside and outside of the tray. Slide the tray in until it fits securely.

3. 4. 5.

Open the top of the media input tray. Slide out the media guides. Pull out the long-media support.
Place the media in the tray, and then adjust the media guides until they are flush with the media.
NOTE Do not fan the media before placing it in the tray. 7. Close the top of the media input tray.
Step 7: Install the output bin support
Insert the pin on one side of the support into the hole in the all-in-one. Flex the pin on the other side inward, and insert it into the hole.
Step 8: Install the automatic document feeder (ADF) input tray
1. 2. Align the two tabs on the input tray with the two grooves in the ADF lid. Slide the tray into the grooves until the tray snaps into place.
Step 9: Install the ADF output support
Step 10: Install the print cartridge
1. Press the cartridge-door release to open the print-cartridge door.

2. 3. 4.

Remove the print cartridge from its packaging, and then rock the cartridge gently five or six times. Bend the plastic tab at the end of the cartridge. Pull the tab until all the sealing tape is removed from the cartridge.
Hold the print cartridge by the handle and insert it into the all-in-one.
Close the print-cartridge door. CAUTION If toner gets on your clothing, wipe the toner off with a clean cloth, wash the items in cold water, and air dry. Hot water or heat from a dryer sets the toner in the fabric. NOTE Hewlett-Packard Company cannot recommend using non-HP print cartridges, whether they are new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.
Step 11: Connect the power cord
1. 2. Connect the power cord to the power connector on the back of the all-in-one. Connect the other end of the power cord to a grounded alternating current (AC) outlet.

NOTE Use only the power cord that came with the all-in-one.
Step 12: Connect a printer cable to the all-in-one
NOTE If you are using the all-in-one as a standalone fax machine, go to step 14. If you are using it as a standalone copier, go to step 15. Connect the USB cable (A/B) cable to the correct port. CAUTION Do not connect the cable to a computer at this time.
Step 13: Connect to a telephone line
NOTE If you are not using the fax functionality, go to step 15. 1. Connect the included fax cord to the port on the all-in-one that is marked with an "L".
Connect the cord to a telephone jack. NOTE Use only the fax cord that came with the all-in-one. For more information about faxing, see the online User Guide.
Step 14: Turn on the all-in-one
Press the power switch on the back of the all-in-one.
Hint If the all-in-one has no power and no lights are lit on the control panel, make sure that the power cord is attached securely to both the all-in-one and a power outlet. Also, if the power cord is connected to a power strip, make sure that the power strip is switched on, or connect the allin-one directly to a wall outlet to test the power strip.
Step 15: Set the control-panel display language and location (if necessary)
If prompted by the control panel, select your language and location. Follow the instructions on the control panel. NOTE The all-in-one automatically restarts after you select the location.
Step 16: Test the hardware setup by printing a configuration report
1. 2. 3. Press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Config report, and then press
Hint If the page that prints is totally blank, remove the print cartridge, make sure that the sealing tape is removed (see step 10), reinstall the print cartridge, and then try printing the page again.
Step 17: Test the copier by using the automatic document feeder (ADF)
1. 2. Load the configuration report that you just printed print-side down into the ADF input tray. Adjust the media guides to sit against the page.
Press Start Copy. Hint If the copy job produces a blank page, make sure that the original is loaded print-side up and that no jams exist in the ADF and paper path. For information about removing jams and other troubleshooting tips, see the online User Guide.
Step 18: Complete the hardware setup
If you are using the all-in-one as a standalone copier, the setup is complete. If you are using the all-inone as a standalone fax, go to step 21 to complete the setup. To install the software, go to step 19 for Windows or step 20 for Macintosh.
Step 19: Connect to a Windows computer (Windows only)
The all-in-one software supports a full-featured installation for Windows 2000 and XP. Only print and scan functions are supported for Windows 98, Me, and Server 2003. NOTE To connect to a Macintosh computer, go to step 20. 1. 2. Close all programs that are running on the computer. Insert the software CD-ROM into the CD drive. If the installation program does not begin automatically, click Start, click Run, click Browse, select the HPSetup.exe file on the CD, and then click OK. NOTE You must have administrative privileges to install the software for Windows XP or Windows 2000. 3. 4. 5. 6. Select Install HP LaserJet software. In the Printer Connection Wizard, select a connection type. The software prompts you to connect the all-in-one to a computer. Follow the onscreen instructions to install the software. When prompted, select the Typical installation type.

Step 20: Connect to a Macintosh computer (Mac OS X V10.3 and 10.4 only)
1. 2. 3. 4. 5. 6. 7. Connect the USB cable (A/B) to the Macintosh. Close all of the programs that are running on the computer. Insert the software CD-ROM into the CD drive. In the CD folder, double-click the HP All-in-One Installer icon. Follow the onscreen instructions, and then click Install. When prompted, restart the computer. When the HP All-in-One Setup Assistant starts, follow the instructions.

Step 21: Fax setup

If you installed the all-in-one software, the HP LaserJet Fax Setup Utility (Windows) or Setup Assistant (Mac) automatically runs. The software prompts you to set the time, date and fax header. In many countries/regions, this is a legal requirement. Hint If the utility does not run automatically, access it in the program group. If you are using the all-in-one as a standalone fax, complete the following steps: 1. 2. 3. 4. 5. 6. Press Menu. Use the < or the > button to select System Setup, and then press Use the < or the > button to select Time/Date. Press.
Use the < or the > button to select the 12-hour clock or 24-hour clock, and then press Use the alphanumeric buttons to enter the current time. Complete one of the following:
For the 12-hour clock, use the < or the > button to move past the fourth character. Select 1. for a.m. or 2 for p.m. Press For the 24-hour clock, press.

7. 8. 9.

Use the alphanumeric buttons to enter the current date. Use two digits to specify the month, day,. and year. Press Use the < or the > button to select Fax setup, then press Use the < or the > button to select Fax Header, then press.
10. Use the alphanumeric buttons to enter your fax number and your company name or header, and. then press NOTE The maximum number of characters for the fax number is 20; it is 40 for the company name. NOTE For complete information about using the fax features, including how to set up fax features to work with telephone services such as voice mail, see the online User Guide.

Step 22: Test the software installation
Print a page from any program to make sure that the software is correctly installed. If the installation failed, reinstall the software. If the reinstallation fails, go to step 26.
Step 23: Register the all-in-one
Register at http://www.register.hp.com to receive free all-in-one updates and information that is relevant to you, including driver or software update notifications, all-in-one support alerts, and tips for using your HP all-in-one.
Step 24: Program the Scan To button (Windows only)
1. 2. 3. 4. 5. 6. Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet 3050/3052/3055/3090 all-in-one, and then click Scan. Click Setup. Select Change the destinations that show up on the all-in-one control panel when I press the Scan To button, and click Next. Select Allow me to scan by pressing the Scan To button on the all-in-one. Move the destinations from the PC window to the All-in-one window. Click Update. See the online User Guide for complete information.
Step 25: Use the HP ToolboxFX software to set device settings (Windows only)
1. 2. Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet 3050/3052/3055/3090 all-in-one, and then click HP LaserJet ToolboxFX. Use the software to set the device settings. See the online User Guide for complete information. NOTE The HP ToolboxFX software does not support Macintosh operating systems.
Step 26: Support information
For customer support, see http://www.hp.com/support/lj3050, or see the support flyer for more information.

Congratulations!

The all-in-one is ready to use. See the online User Guide or use the HP ToolboxFX software (Windows 2000 or XP only) to solve problems. The following sections provide tips for using the all-in-one.
Tips for using the all-in-one
Preventing streaks and spots on scans and copies
1. 2. 3. Unplug the all-in-one. Tilt the control panel forward. Clean the glass strip and white platen with a soft sponge or cloth that has been moistened with a nonabrasive cleaner.
Dry the glass and platen with a chamois or cellulose sponge. See the online User Guide for complete information.

Clearing print jams

1. 2. 3. Unplug the all-in-one. Remove the print cartridge. Remove all media from tray 1.
Remove all jammed media. See the online User Guide for complete information.
2006 Hewlett-Packard Development Company, L.P. www.hp.com
*Q6504-90901* *Q6504-90901*

Q6504-90901