HP LaserJet 3052/3055 All-in-One
Work just got a little easier with this All-in-One product that delivers a no-wait first page out, outstanding performance, and renowned HP reliabilityall from an intelligent, compact design that fits your desktop.
Versatility in a compact, flatbed design
Count on one product to print, copy, fax, and
Work smarterand more simply
Reduce user intervention. To handle the demands
scan. Relax, knowing you can count on HPs proven reliabilitytrusted by millions of people every day.
Enjoy simple office integration. The product
of your workteam, the product comes standard with a 250-sheet input tray, a 10-sheet priority feed slot, and a 50-sheet automatic document feeder (ADF).
Maximize office efficiency. With 64 MB RAM
features built-in support for all popular print languages, including HP PCL5e, HP PCL6, and HP postscript level 3 emulation, so you dont have to worry about compatibility.
Share the All-in-One convenience. Easily connect
and a durable, long-lasting engine, this product easily handles the volume demands of small workteams.
Print professional documents with genuine
multiple users with standard 10/100 TCP/IP networking and take advantage of simple direct connections with the Hi-Speed USB 2.0 port.
Professionally print, copy, fax,1 and scan
Expect fast, high-quality output. With speeds of
up to 19 pages per minute (ppm) letter, youll get great-looking documents in no time at all.
Work confidentlythis product wont hold you
up. Instant-on Technology delivers fast first page out speedsas low as 8 secondsso you wont waste valuable time waiting for the device. You can pick up your completed job before our competitors products have begun warming up.
Send and receive faxes with ease.
HP print cartridges. The HP LaserJet Q2612A Black Print Cartridge delivers HPs legendary quality and reliability. The print cartridge, Ultraprecise toner, and imaging drum are integrated into one supply, so you refresh the entire printing system every time you replace a cartridge. Designed to work together with the printer, the cartridge is critical to achieving consistent, high-quality results. Also, enjoy convenient online ordering of HP print cartridges with HP SureSupply.
Depend on effortless interactions. The control
panels intuitive, 2-line, 16-character backlit display makes the product easy to use and maintainno training required. HP printing and imaging systems help you create powerful, professional communications easily. Imaging devices, supplies, accessories, and services are designed together to work together and are invented to meet your business needs.
The HP LaserJet 3055 All-in-One (AiO) features 33.6 kbps faxing (v 34, Super G3) with digital storage for up to 110 pages.
Faxing is available with the HP LaserJet 3055 AiO only.
1 50-sheet ADF scanner quickly processes documents 2 Flatbed scanner for books or documents up to letter-size 3 Easy-to-use control panel with 10-key number pad and 2-line by 16-character display provides effortless interaction with each of the All-in-Ones functions 4 100-sheet face-down output bin 5 10-sheet priority slot 6 Adjustable 250-sheet input tray 7 Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 8 10/100 wired Ethernet network port 9 Hi-Speed USB 2.0 port MB device memory and 264 MHz processor quickly and easily handle complex print jobs 11 RJ-11 line-out telephone port 12 RJ-11 fax port
HP LaserJet 3055 AiO shown

Series at a glance

HP LaserJet 3052 AiO Print, copy, and scan from one compact device

Built-in faxing

HP LaserJet 3055 AiO Base model, plus:
With remarkable versatility and HPs legendary reliability, this compact performer is the perfect fit for your small office or workteam.

Versatile, professional product
Reliable, efficient performance is a necessity in a busy small office. With built-in 10/100 TCP/IP networking and easy, walk-up copying, scanning, and faxing,2 the HP LaserJet 3052/3055 AiO improves productivity. You can create high-quality documents with crisp text and sharp graphics at fast print and copy speeds of up to 19 ppm letter.
Industry-leading reliability
The reliability of HP equipment, support, and service provides the solid foundation for user productivity. In fact, HP recently won its 14th award in a row from PC Magazines 18th Annual Reader Satisfaction Survey. Readers evaluated printer manufacturers on a variety of criteria, including reliability and the quality of technical support. Instead of experiencing frustration and expensive downtime, users can get their work done!

Compact design

The space-saving design creates such a small footprint that the product can fit almost anywhere without intruding on valuable desk space.

Award-winning HP support

HP offers a variety of support options to assist you in the setup and maintenance of the HP LaserJet 3052/3055 AiO. HPs expert knowledge will help you make the most of your All-in-One and ensure your equipment is running at peak efficiency. Start with a one-year, limited warranty, backed by free telephone support from the award-winning HP Customer Care. To further guarantee trouble-free operation and maximize the potential of your HP LaserJet All-inOne, consider upgrading service and support options such as installation and extendedwarranty support.

Superb paper-handling

A wide variety of documents can be scanned and copied, including books and other bound documents, using the flatbed scanner. The 50-sheet automatic document feeder enables unattended scanning and copying of multi-page documents. With two input traysa 250-sheet input tray and a 10-sheet priority trayyou wont need to worry about removing your regular printing paper for special projects, and your office will stay productive.

Technical specifications

Print and copy speed3 First page out Print resolution Copying Faxing
HP LaserJet 3052 AiO (Q6502A)
HP LaserJet 3055 AiO (Q6503A)
Scanning Processor Memory Duty cycle Paper handling Input Output Sizes Weights Types Connectivity Interfaces Languages Fonts5 Client operating systems Network operating systems6 Network protocols6 Security Dimensions (w by d by h) Weight with print cartridge Whats in the box

Up to 19 ppm letter Printing: less than 8 seconds letter; copying: less than 8.1 seconds letter Up to 1200 by 1200 dpi Resolution: up to 600 by 600 dpi, 24 bit depth; settings: contrast (lighter/darker), resolution copy quality (draft, text, mixed, film photo, and picture), reduce/enlarge 25 to 400%, copy collation, number of copies, paper size Not available V.34 fax modem: 3 seconds per page,4 fax speed: up to 33.6 kbps; resolution best mode: 300 by 300 dpi; digital storage for up to 110 pages, fax forwarding, delayed sending, ring detection, fax polling, broadcasting to up to 119 locations, speed-dial to up to 120 numbers (119 group dials), auto fax reduction, junk barrier, PC interface, and auto redialing supported Resolution: up to 1200 by 1200 dpi 24 bit (up to 19,200 dpi enhanced); interfaces: Walk-up scanning via front control panel with Scan-to button (software preconfiguration required), remote scanning via HP LaserJet Scan, and TWAIN- or WIA-compliant software; supported file types: JPEG, TIF, BMP, GIF, PDF, PNG 264 MHz 64 MB RAM 7,000 pages per month 10-sheet priority slot, 250-sheet tray, 50-sheet ADF 100 sheet face-down output bin Priority slot, 250-sheet tray: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, envelopes (No. 5 1/2 Baronial through No. 11), index cards, postcards ADF: 5.5 by 5.5 in (127 by 127 mm) to 8.5 by 15 in (215.9 by 381 mm); letter, legal Priority slot, 250-sheet tray: 16 to 43 lb (60 to 163 g/m2); ADF: 16 to 24 lb (60 to 90 g/m2) Paper (plain, preprinted, prepunched, bond, color, glossy, letterhead, light, heavy, recycled, rough), envelopes, transparencies, labels, cardstock Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port, RJ-11 fax port, RJ-11 line-out telephone port HP PCL6, HP PCL5e, HP postscript level 3 emulation, PostScript Printer Description (PPD) 45 scalable TrueType, 35 PostScript Windows 2000, XP Home, XP Professional, Mac OS X v10.2.8, v10.3, v10.4 and higher (full solution) Windows Server 2003 (print and scan only via USB port, print only via network) Via built-in 10/100 TCP/IP Ethernet connection: Windows 2000, XP, XP 64-Bit, Server 2003; Novell NetWare NDPS services via TCP/IP only on 3.2, 4.2, 5.x, 6.x; HP Gateway (TCP/IP raw only) and Novell LPD gateway; Apple Mac OS X v10.2.8, v10.3, v10.4 and later; Bonjour discovery supported; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services Via built-in 10/100 Ethernet connection: TCP/IP: IP Direct Mode, LPD, SLP, Bonjour, BOOTP/ DHCP/ AutoIP, WINS, SNMP v 1, and HTTP Security-lock slot for securing the All-in-One with a cable lock (available for purchase via a third-party vendor) 19.6 by 14.9 by 16 in (497 by 378 by 406 mm) 27.4 lb (12.4 kg) HP LaserJet 3052 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting HP LaserJet 3055 AiO, power cord(s), HP LaserJet Q2612A Black Print Cartridge, Getting Started Started Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris PRO Text PRO Text Recognition Software, 250-sheet tray, ADF input support, output bin support Recognition Software, 250-sheet tray, ADF input support, output bin support, phone cord(s) Hi-Speed USB 2.0 port, 10/100 TCP/IP Ethernet network port

Ordering information

Environmental ranges Temperature Relative humidity Altitude Acoustics7 Power requirements8 Power consumption8 Active Active copy Ready Maximum operating: 59 to 90.5 degrees F (15 to 32.5 degrees C) Storage: -4 to 104 degrees F (-20 to 40 degrees C) Non-operating: 0 to 95% Operating: 10 to 80% 0 to 10,000 ft (0 to 3,040 m) Power: active (copying): 6.7 B(A); Ready: Inaudible Pressure (bystander): active (copying): 53 dB(A), Ready: Inaudible Input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 4.5 amp 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 2.3 amp 300 watts PowerSave 290 watts Off 13 watts Typical Electricity Consumption (TEC): 2.199 kWh/Week 10 watts 0.07 watts Product HP LaserJet 3052 All-in-One HP LaserJet 3055 All-in-One Connectivity HP Jetdirect en1700 USB 2.0 Print Server10 HP Jetdirect en3700 USB 2.0 Print Server11 HP Jetdirect ew2400 wireless USB 2.0 Print Server11 HP Jetdirect 175x Fast Ethernet USB external Print Server11 Supplies HP LaserJet Black Print Cartridge with Ultraprecise Toner. Average cartridge yield 2,000 standard pages.9 Service and support 3 year Return to Depot Service 3 year Next Business Day Exchange Service 3 year Next Business Day Onsite Service On-site installation and network configuration Paper www.hp.com/go/everydaypapers USA: 1-800-477-5010 Third-party solutions www.hp.com/go/gsc
Number Q6502A Q6503A J7988G J7942G J7951G J6035G Q2612A

Certifications EMC

ENERGY STAR qualified models; see: http://www.hp.com/go/energystar
CISPR 22: 1993 +A1+A2/EN 55022:1994+A1+A2 - Class B; EN 61000-3-2: 1995/A14:2000; EN 61000-3-3: 1995+A1; EN 55024: 1998+A1+A2; FCC Title 47 CFR, Part 15 Class B 2/ICES-003, Issue 3; GB9254-1998 IEC 60950-1: 2001/EN 60950-1: 2001+A11; IEC 60825-1: 1993 + A1:1997 + A2: 2001/EN 60825-1: 1994 + A1: 2002 + A2: 2001 (Class 1 Laser/LED Product); GB4943-1995 TBR-21: 1998; EG 201 121: 1998, FCC Part 68, Industry Canada CS03, NOM-151-SCTI1999 (Mexico) One-year limited warranty To learn more, please visit www.hp.com/go/SureSupply
U9809E U9810E U9811E H3110E
Safety Telecom (3055 only) Warranty HP SureSupply enabled
Supports printing only, no software scan, no webscan. Supports printing only, no webscan.
Exact speed varies depending on the system configuration, software application, driver, and document complexity. Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will increase the transmission time. PCL5e support is provided by the PCL5 driver. Onboard fonts provided are Line Printer and Courier. 6 Not all protocol and operating system combinations are supported. For more information, go to: www.hp.com/support/net_printing. 7 Acoustic values are subject to change. See www.hp.com/support for current information. Configuration tested: base model, simplex printing, A4-size at average print speed of 18 ppm and average copy speed of 14 ppm. 8 Values subject to change. See www.hp.com/support for current information. Power reported is the highest value measured using all standard voltages. 9 Declared yield value in accordance with ISO/IEC 19752.

Copyright 2006-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
ENERGY STAR and the ENERGY STAR logo are registered U.S marks. Windows and Windows XP are U.S. registered trademarks of Microsoft
Corporation. PostScript is a trademark of Adobe Systems Incorporated. Linux is a U.S. registered trademark of Linus Torvalds. Printed in the U.S.A.
For more information visit our website at www.hp.com
4AA0-3469ENUC, 07/2007, Rev. 2.2

The HP LaserJet 3055 all-in-one printer, fax, copier, scanner has all of the features of the HP LaserJet 3052 allin-one, plus: V.34 fax modem and 4-MB flash fax-storage memory.
HP LaserJet 3390/3392 all-in-one
HP LaserJet 3390 all-in-one printer, fax, copier, scanner Prints letter-size pages at speeds up to 22 ppm and A4size pages at speeds up to 21 ppm. PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation. Single-sheet priority input slot (tray 1) for sheet-fed printing. Tray 2 holds up to 250 sheets of print media or 10 envelopes. Optional 250-sheet input tray (tray 3) available. Automatic 2sided (duplex) printing, receiving faxes, and copying. Average yield for the standard black print cartridge is 2500 pages in accordance with ISO/IEC 19752. Actual yield depends on specific use. Average yield for the high-capacity print cartridge is 6000 pages in accordance with ISO/IEC 19752. Actual yield depends on specific use. Hi-Speed USB 2.0 port and port for connecting to a 10/100Base-T network. V.34 fax modem and 4-MB flash fax-storage memory. 64-MB RAM. Flatbed scanner and 50-page automatic document feeder (ADF). One available DIMM slot for memory expansion and additional font support (memory expandable to 192 MB).
The HP LaserJet 3392 all-in-one printer, fax, copier, scanner has all of the features of the HP LaserJet 3390 allin-one, plus: Additional 250-sheet input tray (tray 3) included. 64-MB memory DIMM. Convenience stapler.

All-in-one features

Excellent print quality Fax 1200 dots per inch (dpi) with Image REt 2400 text and graphics. Adjustable settings to optimize print quality. The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics. Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax polling, and delayed-fax features (HP LaserJet 3050 all-in-one, HP LaserJet 3055 all-in-one, HP LaserJet 3390 all-in-one, and HP LaserJet 3392 all-in-one).
For more information, see Fax. Copy Includes ADF that allows faster, more efficient copy jobs with multiple-page documents.
For more information, see Copy. Scan The HP LaserJet 3052/3055/3390/3392 all-in-one provides 1200 ppi, 24-bit full-color scanning from letter/A4-size scanner glass. The HP LaserJet 3050 all-in-one provides 600 pixels per inch (ppi), 24bit full-color scanning from the contact image sensor through the automatic document feeder (ADF). All models include an ADF that allows faster, more efficient scan jobs with multiplepage documents.

Use the alphanumeric buttons to specify the speed-dial entry number that you want to associate with this fax number, and then press. Selecting a number from 1 to 10, 1 to 12, or 1 to 16 also associates the fax number with the corresponding one-touch key. NOTE When entering a fax number, press Pause until a comma (,) appears if you want to insert a pause in the dialing sequence, or press * until W appears if you want the all-inone to wait for a dial tone.
Use the alphanumeric buttons to enter the fax number. Include any pauses or other needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long distance prefix. Press.
Use the alphanumeric buttons to enter a name for the fax number. To do so, repeatedly press the alphanumeric button for the letter that you need until the letter appears. (For a list of characters, see Using dialing characters.) NOTE To insert punctuation, press the asterisk (*) button repeatedly until the character that you want appears, and then press the > buttton to go to the next space.

10. Press

to save the information.
11. If you have more speed-dial entries or one-touch keys to program, repeat steps 1 through 10.
To delete speed-dial entries and one-touch keys
1. 2. 3. 4. 5. 6. 7. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press Press Press to select Phone Book. to select Individual setup.
Use the < or the > button to select Delete, and then press
Use the alphanumeric buttons to enter the number of the speed-dial entry you want to delete, and then press. Press to confirm the deletion.
To program speed-dial entries or one-touch keys quickly
NOTE The following procedure cannot be used to program a group-dial entry. For group-dial entry instructions, see To program group-dial entries. 1. Press Phone Book, enter an unprogrammed speed-dial entry, and then press -orPress an unprogrammed one-touch key. The control-panel display notifies you that the speed-dial entry or one-touch key has not been programmed. 2. 3. Press to program the speed-dial entry or one-touch key.
Enter the fax number, and then press. Include pauses, or other needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a longdistance prefix. (See Using dialing characters for more information.) NOTE When entering a fax number, press Pause until a comma (,) appears to insert a pause in the dialing sequence. Press * until W appears if you want the all-in-one to wait for a dial tone.

You can set the all-in-one to print a fax call report after any of the following events: Every fax error (the factory-set default) Send fax error Receive fax error Every fax Send fax only Never NOTE If you select Never, you will have no indication that a fax failed to be transmitted unless you print a fax activity log. To set the print times for the fax call report Use the following steps to set when the fax call report is printed: 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Fax Call report, and then press Press the > button once to select Print report, and then press.
Use the < or the > button to select the option for when you want the fax call reports to be printed. Press to save your selection.
The following print-time options are available:
Including the first page of each fax on the fax call report
If this option is turned on and the page image still exists in the all-in-one memory, the fax call report includes a thumbnail (50% reduction) of the first page of the most recent fax that was sent or received. The factory-set default for this option is On. To include the first page of each fax on the fax call report Use the following steps to include the first page of each fax on the fax call report: 1. 2. 3. 4. 5. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Fax Call report, and then press Use the < or the > button to select Include 1st page, and then press Use the < or the > button to select On or Off, and then press
Printing a phone book report
A phone book report lists the fax numbers that are assigned to the one-touch buttons and speed-dial and group-dial entries. To print a phone book report Use the following steps to print a one-touch, speed-dial, and group-dial report: 1. 2. 3. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press. The all-in-one exits
Use the < or the > button to select PhoneBook report, and then press the menu settings and prints the report.
Printing the billing-code report
The billing-code report is a printed list of all of the fax billing codes and the total number of faxes that have been billed to each code. NOTE After this report is printed, all billing data is deleted. To print the billing-code report 1. 2. 3. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press. The all-in-one exits the
Use the < or the > button to select Billing report, and then press menu settings and prints the report.
Printing the block-fax list
Use this procedure to print a list of the blocked fax numbers. For information about blocking fax numbers, see Blocking or unblocking fax numbers. To print the block-fax list 1. 2. 3. On the all-in-one control panel, press Menu. Use the < or the > button to select Reports, and then press. The all-in-one exits the

To send a fax from the software (Mac OS X V10.4) Using Mac OS X V10.4, you can choose between two methods of sending faxes from the all-in-one software.
To send a fax by using HP Director, complete the following steps: 1. 2. 3. 4. 5. 6. Load the document into the automatic document feeder (ADF) input tray or the flatbed scanner. Open HP Director by clicking the icon in the dock and and then click Fax. The Apple print dialog appears. Select Fax PDF from the PDF pop-up menu. Enter the fax number of one or more recipients under To. Select the all-in-one under Modem. Click Fax.
To send a fax by printing to a fax driver, complete the following steps: 1. 2. 3. 4. 5. 6. Open the document that you want to fax. Click File and then click Print. Select Fax PDF from the PDF pop-up menu. Enter the fax number of one or more recipients under To. Select the all-in-one under Modem. Click Fax.
To send a fax from a third-party software program, such as Microsoft Word (all operating systems) 1. 2. 3. 4. Open a document in a third-party program. Click the File menu, and then click Print. Select the fax print driver from the printer drop-down list. The fax software appears. Windows users: Complete steps 2 through 5 in the Windows section of Sending and receiving faxes by using a computer. -orMac users: Complete steps 2 through 6 in either the Mac OS X V10.3 or the Mac OS X V10.4 section of Sending and receiving faxes by using a computer. To receive faxes to your computer To receive faxes to your computer, you must turn on the receive-to-PC setting in the software (see the all-in-one software Help). The receive-to-PC setting can be activated only from one computer. If for any reason that computer is no longer available, you can use the following procedure to turn the receive-to-PC setting off from the all-in-one control panel. 1. 2. 3. Open HP ToolboxFX. Select the HP LaserJet 3050/3055/3390/3392 all-in-one. Click Fax.
Click Fax Tasks. Under Fax Receive Mode, select Receive faxes to this computer.

Resolution and color guidelines
The following table describes the recommended resolution and color settings for different types of scan jobs.
Intended use Fax E-mail Recommended resolution 150 ppi 150 ppi Recommended color settings Edit text Print (graphics or text) 300 ppi 600 ppi for complex graphics, or if you want to significantly enlarge the document 300 ppi for normal graphics and text 150 ppi for photos Display on screen 75 ppi Black and White for text Grayscale for graphics and photos Color, if the image is in color Black and White Black and White, if the image does not require smooth gradation Grayscale, if the image requires smooth gradation Color, if the image is in color Black and White Black and White for text and line art Grayscale for shaded or colored graphics and photos Color, if the image is in color
You can set the color values to the following settings when scanning.
Setting Color Black and White Grayscale Recommended use Use this setting for high-quality color photos or documents in which the color is important. Use this setting for text documents. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly.
To clean the scanner glass
Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. NOTE If streaks or other defects appear only on copies produced using the automatic document feeder (ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass. 1. 2. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
CAUTION Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the all-in-one; these can damage the all-in-one. Do not place liquids directly on the glass. They might seep under it and damage the all-in-one. 3. Clean the scanner strip by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
To prevent spotting, dry the glass by using a chamois or cellulose sponge. NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.

Networking

Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) Using the embedded Web server or HP ToolboxFX Setting a network password Using the all-in-one control panel Supported network protocols TCP/IP configuration Using DHCP Using BOOTP Configuring for LPD printing TCP/IP NOTE Configuring TCP/IP settings are complicated and should only be performed by experienced network administrators. BOOTP will require a (PC, Unix, Linux, and so on.) server to configure specific TCP/IP settings for the product. DHCP will also require a server, but the TCP/IP settings will not be fixed for the all-in-one. Finally, the manual method to configure specific TCP/IP settings can be done from the control panel, the embedded Web server, the HP ToolboxFX. For additional help or network configuration, contact your network provider.

Using DHCP

Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the all-in-one uses. If you have a DHCP server on your network, the all-in-one automatically obtains its IP address from that server. NOTE DHCP services must be available on the server. Refer to your system documentation or online help to install or enable DHCP services. NOTE If the all-in-one and BOOTP/DHCP server are located on different subnets, IP configuration may fail unless the routing device allows the transfer of DHCP requests between subnets.

UNIX systems

For more information about setting up DHCP on UNIX systems, see the BOOTPD man page. On HPUX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite. This ensures that print server IP addresses remain static until Dynamic Domain Name Services are provided.

Windows systems

The all-in-one supports IP configuration from a Windows NT/2000/XP DHCP server. This section describes how to set up a pool, or scope, of IP addresses that the Windows server can assign or lease to any requester. When configured for BOOTP or DHCP operation and powered on, the all-inone automatically sends a BOOTP or DHCP request for its IP configuration. If properly set up, a Windows DHCP server will respond with the print servers IP configuration data. NOTE This information is provided as an overview. For specific information or for additional support, see the information supplied with your DHCP server software. NOTE To avoid problems resulting from IP addresses that change, HP recommends that all all-in-one devices be assigned IP addresses with infinite leases or reserved IP addresses.

Windows NT 4.0 Server

Using DHCP with Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. 2. 3. 4. 5. 6. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. Double-click the DHCP Manager icon to open this window. Select Server and select Server Add. Type the server IP address, then click OK to return to the DHCP Manager window. In the list of DHCP servers, click on the server you have just added, then select Scope and select Create. Select Set up the IP Address Pool. In the IP Address Pool section, set up the IP address range by typing the beginning IP address in the Start Address box and the ending IP address in the End Address box. Also type the subnet mask for the subnet to which the IP address pool applies. The starting and ending IP addresses define the end points of the address pool assigned to this scope. NOTE If desired, you can exclude ranges of IP addresses within a scope. 7. In the Lease Duration section, select Unlimited, then select OK. HP recommends that all all-inone devices be assigned infinite leases to avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases. If you want clients on your network to have finite leases, you can set the duration to a finite time, but you should configure all all-in-one devices as reserved clients for the scope. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your all-in-one devices as reserved clients. For

10. You have successfully set up the DHCP scope on this server. Click Finish to close the wizard. 11. Configure your all-in-one with a reserved IP address within the DHCP scope: a. b. c. In the DHCP tree, open the folder for your scope and select Reservations. Click the Action menu and select New Reservation. Enter the appropriate information in each field, including the reserved IP address for your all-in-one.
NOTE The MAC address for your all-in-one is available on the network configuration page. d. Under Supported types, select DHCP only, then click Add. NOTE Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which the all-in-one initiates configuration protocol requests. e. Specify another reserved client, or click Close. The reserved clients added will be displayed in the Reservations folder for this scope.
12. Close the DHCP manager utility.

NetWare systems

NetWare 5.x servers provide DHCP configuration services for network clients, including your HP allin-one. To set up DHCP services on a NetWare server, refer to Novell documentation and support.
To discontinue DHCP configuration
CAUTION Changes to an IP address on your all-in-one may require updates to all-in-one or system printing configurations for clients or servers. If you do not want your all-in-one configured through DHCP, you must reconfigure the all-in-one with a different configuration method. You can manually modify the TCP/IP parameters through a supported Web browser using the embedded Web server, the control panel, or HP ToolboxFX. If you change to BOOTP configuration, the DHCP-configured parameters are released and the TCP/IP protocol is initialized. If you change to Manual configuration, the DHCP-configured IP address is released and the user-specified IP parameters are used. Therefore, if you manually provide the IP address, you should also manually set all of the configuration parameters, such as subnet mask and default gateway.

Using BOOTP

BOOTP (Bootstrap Protocol) provides a convenient way to automatically configure the all-in-one for TCP/IP network operation. When powered on, the all-in-one sends a BOOTP request message onto the network. A properly configured BOOTP server on the network will respond with a message that contains basic network configuration data for the all-in-one. The BOOTP servers response may also identify a file that contains extended configuration data for the print server. The TFTP protocol (which is not a supported feature for this all-in-one) is required to download this. Thus, the TFTP configuration file that may be located on the BOOTP server, or a separate TFTP server will be ignored. BOOTP servers are typically UNIX or Linux systems. Windows NT/2000/XP and NetWare servers can respond to BOOTP requests. Windows NT/2000/XP servers are configured through Microsoft DHCP services. For setup of NetWare BOOTP servers, refer to your NetWare documentation. NOTE If the all-in-one and the BOOTP/DHCP server are located on different subnets, IP configuration may fail unless the routing device supports BOOTP Relay (allows the transfer of BOOTP requests between subnets).

Subnets

When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can result in better performance and improved use of limited network address space.

Subnet mask

The subnet mask is a mechanism used to divide a single IP network into several different subnetworks. For a given network class, a portion of an IP address that would normally be used to identify a node is used, instead, to identify a subnetwork. A subnet mask is applied to each IP address to specify the portion used for subnetworks, and the portion used to identify the node. For example, see Table 9-9 Example: Subnet mask 255.255.0.0 applied to class A network.
Table 9-9 Example: Subnet mask 255.255.0.0 applied to class A network
Class A Network Address Subnet Mask IP Address fields with Subnet Mask applied Example of a nodes IP Address on Subnet 1 Example of a nodes IP Address on Subnet 254 Network Network xxx 255 Subnet xxx 0 Host xxx 0 Host 7 2
As illustrated in Table 9-9 Example: Subnet mask 255.255.0.0 applied to class A network, the Class A IP network address 15 has been assigned to company ABC. To allow additional networks at company ABCs site, the subnet mask of 255.255.0.0 is used. This subnet mask specifies that the second byte of the IP address will be used to identify up to 254 subnets. Using this designation, each device is uniquely identified on its own subnet, but company ABC can incorporate up to 254 subnetworks without violating their assigned address space.

Gateways

Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.

Default gateway

The default gateway is the gateway or router that, if not specified, will be used to move packets between networks. It is specified by an IP address. If multiple gateways or routers exist, then the default gateway is typically the address of the first, or nearest, gateway or router. If no gateways or routers exist, then the default gateway will typically assume the IP address of the network node (such as the workstation or all-in-one).

To view HP ToolboxFX

Open HP ToolboxFX in one of these ways: In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet 3050/3052/3055/3390/3392 all-in-one, and then click HP ToolboxFX.
The HP ToolboxFX software contains the following sections: Status Alerts Fax Help System settings Print settings Network settings

Status

The HP ToolboxFX Status tab contains links to the following main pages: Device Status. View all-in-one status information. This page indicates all-in-one conditions such as a jam or an empty tray. After you correct a problem with the all-in-one, click Refresh Status to update the all-in-one status. Supplies Status (HP LaserJet 3390/3392 all-in-one). View detailed supplies status such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information. Device Configuration. View a detailed description of the current all-in-one configuration, including the amount of memory installed and whether optional trays are installed. Network Configuration. View a detailed description of the current network configuration, including the IP address and network status. Print Info Pages. Print the Configuration page and various other information pages that are available for the all-in-one, such as the Supplies Status page and the Demo page. NOTE HP ToolboxFX for the HP LaserJet 3050/3052/3055 all-in-one does not print the Supplies Status page. Event Log. View a history of all-in-one errors. The most recent error is at the top of the list.

Event log

The Event log is a four-column table where the all-in-one events are logged for your reference. The log contains codes that correspond to the error messages that appears on the all-in-one controlpanel display. The number in the Page Count column specifies the total number of pages that the allin-one had printed when the error occurred. The Event log also contains a brief description of the error. For more information about error messages, see Control-panel messages.

Critical error messages

Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a critical error persists, the all-in-one might require service.
Critical error message-tables
Table 13-2 Critical error messages
Control panel message 49 Error Description The all-in-one has experienced an internal embedded software error. Recommended action Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 50.x Fuser Error The all-in-one has experienced an internal hardware error. 1. Turn off the power by using the power switch, and then wait at least 30 seconds. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. Turn on the power and wait for the allin-one to initialize.
If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 51 Laser Error The all-in-one has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. Use the power switch to turn the allin-one on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 52 Scanner Error The all-in-one has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize. If a surge protector is being used, remove it. Plug the all-in-one directly into the wall socket. Use the power switch to turn the allin-one on. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.

Faxes are not printing.

The media input tray is empty.
The receive-to-PC option might be selected, and faxes are being received by the computer. Faxes are printing on two pages instead of one. The autoreduction setting might not be set correctly. The incoming faxes might have been sent on larger media.
Received faxes are too light or are printing only on half of the page.
The all-in-one ran out of toner while printing a fax.
Solution that is available determines the actual number of faxes stored for reprinting.) As soon as possible, replace the print cartridge, and then reprint the fax. See Reprinting a fax.
The fax that was sent was too light.
Contact the sender and have the sender resend the fax after altering the settings.

Problems sending faxes

Problem The document stops feeding in the middle of faxing. Cause The maximum length of a page that you can load is 381 mm (15 inches). Faxing of a longer page stops at 381 mm (15 inches). Solution Print the document on shorter media. If no jam exists and less than one minute has elapsed, wait a moment before pressing Cancel. If a jam exists, see Clearing jams. Then, resend the job. Use the flatbed scanner. The minimum page size for the ADF is 127 x 127 mm (5 x 5 inches). If a jam exists, see Clearing jams. Then, resend the job. Faxes stop during sending. The fax machine to which you are sending might be malfunctioning. Your telephone line might not be working. Try sending to another fax machine. Do one of the following: Turn up the volume on the all-inone, and then press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. Disconnect the all-in-one from the jack in the wall, and then connect a telephone to the jack. Try to make a telephone call to verify that the telephone line is working.
If the item is too small, it can jam inside the automatic document feeder (ADF).
A communication error might be interrupting the fax job.
Change the redial-on-communicationerror setting to On (see the information about changing the redial-oncommunication-error option under Changing the redial settings). Disable the detect-dial-tone setting. See Changing the detect-dial-tone setting. Try again later. Try sending to another fax machine.
The all-in-one is receiving faxes but is not sending them.
If your all-in-one is on a PBX system, the PBX system might be generating a dial tone that the all-in-one cannot detect. A poor telephone connection might exist. The fax machine to which you are sending might be malfunctioning.
Cause Your telephone line might not be working.
Solution Do one of the following: Turn up the volume on the all-inone and press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. Disconnect the all-in-one from the telephone jack and connect a telephone. Try to make a telephone call to verify that the telephone line is working.

Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to http://instantsupport.hp.com. Telephone support HP provides free telephone support during the warranty period. For the telephone number for your country/region, see the flyer that shipped with the all-in-one, or visit www.hp.com and click Contact HP. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of the problem. HP direct ordering for accessories or supplies United States: www.hp.com/sbso/product/supplies. Canada: www.hp.ca/catalog/supplies Europe: www.hp.com/supplies Asia-Pacific: www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). Outside the United States and Canada, call the customer support number for your country/region. See the flyer that shipped in the box with the all-in-one. HP service agreements
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). HP service information HP's customer self-repair programs offer our North American customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience. Customer self-repair The HP ToolboxFX To check the all-in-one status and settings and view troubleshooting information and online documentation, use the HP ToolboxFX. You must have performed a complete software installation in order to use the HP ToolboxFX. See Software installation. HP support and information for Macintosh computers Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.

Hardware service

If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 days, depending on your location. Hewlett-Packard authorized service provider: You can return the unit to a local authorized service dealer.

IC CS-03 requirements

Notice: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document (s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution can be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is 0.7. Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A.
EU statement for telecom operation
This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking. For more details, see Declaration of Conformity issued by the manufacturer in another section of this manual. However, due to differences between individual national PSTNs, the product may not guarantee unconditional assurance of successful operation on every PSTN termination point. Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or Hewlett-Packard help desk in the country/region of operation. Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator.