HP LaserJet 3390 All-in-One
Rely on versatility, great productivity, fast performance, and legendary HP reliabilityall from one device that prints, copies, faxes and scans.
The fast performance you need
The productivity you deserve
Accomplish more. The HP LaserJet 3390 All-in-One (AiO) lets you print and copy complete, high-quality, documents in no time, at speeds of up to 22 pages per minute (ppm) letter.1 Work confidentlythis product wont hold you up. Instant-on Technology delivers fast first page out speedsless than 11 seconds copying and less than 8.5 seconds printingso you wont waste valuable time waiting for output. You can pick up your completed job before our competitors devices have even begun to warm up. Enjoy superior quality with genuine HP print cartridges. With HP Smart printing technology,2 the HP print cartridge and the device work together to achieve consistent, outstanding print quality, enhanced reliability, and a system that is easy to use, manage, and maintain. Automatic alerts let you know when the cartridge is low or out, and you can depend on convenient online ordering with HP SureSupply.3 Be flexible with enhanced finishing features. Standard automatic two-sided printing helps you conserve paper. Plus, this compact desktop product multitasksif someone is printing or copying, you can still receive that important fax youve been waiting for. Rely on one product to print, copy, fax, and scan. Relax, knowing you can count on HPs proven reliabilitytrusted by millions of people every day.
Maintain your momentum. With an optional 250sheet input tray 3, you can get a total input capacity of up to 500 sheets, which means you can print more pages with less intervention and depend on the product to be ready when you need it. Increase workteam efficiency. The product effortlessly handles your volume demands with 64 MB memory (expandable to 192 MB), 4 MB fax memory, and a fast, reliable engine. Manage your All-in-One simply. HP ToolboxFX lets you interact with your product from the comfort of your desk, with configuration, status, and support for every feature.
The versatility you expect
Get comprehensive print language support. Print complex documents with built-in support for HP PCL5e, HP PCL6, and HP postscript level 3 emulation. Share the All-in-One capabilities. Easily and reliably connect multiple users with standard 10/100Base-T Ethernet networking or take advantage of easy direct connections with the Hi-Speed USB 2.0 port.
HP printing and imaging systems help you create powerful, professional communications easily. Printing and imaging devices, supplies, accessories, and services are designed together to work together and are invented to meet your business needs.
Copy at up to 19 ppm letter using the automatic document feeder. Using genuine HP supplies ensures availability of all HP printing features. For more information, visit www.hp.com/go/SureSupply.
1 50-sheet ADF scanner quickly processes documents 2 Easy-to-use control panel with 10-key number pad and 2-line by 16-character display provides effortless interaction with each of the All-in-Ones functions 3 Flatbed scanner for books or documents up to letter size 4 Automatic two-sided printing 5 Single-sheet priority slot 6 Adjustable 250-sheet input tray 7 Hi-Speed USB 2.0 port 8 10/100 wired Ethernet network port MB fax memory stores up to 250 pages MB device memory and a 264 MHz processor quickly and easily handle complex print jobs 11 RJ-11 fax port 12 RJ-11 line-out telephone port
HP LaserJet 3390 AiO shown
Ideal for small offices and workteams, this reliable performer increases productivity in a compact, desktop design.

All-in-One efficiency

In the past, businesses have relied on a number of independent printing and imaging tools, including printers, fax machines, scanners, and copiers to provide the versatility they needed in order to communicate most effectively. Now, you can simplify your office environment and get all the features your workteam needs in one space-saving solution. Consider some of the benefits of an HP LaserJet All-in-One:
HP Smart printing technology advantage4
HP papers and HP LaserJet print cartridges are designed to work together with HP printing devices, so you can depend on producing consistent, high-quality documents. HP designs its print cartridges to produce the clarity needed for halftone images, smooth grayscales, and fine detail. HP Smart printing technology is activated every time you install an HP print cartridge, allowing you to monitor your current supplies, order new supplies, and print successfully every time. And each HP print cartridge continually adjusts toner properties to ensure high-quality output over the life of the cartridge.

Reduce costs and increase efficiency by sharing AiO functions over a network. Manage fewer supplies, reducing total cost of ownership, storage, and service interruptions. Customize device settings to best satisfy your specific needs and simplify device and supply management with easy-to-use software utilities.

Award-winning HP support

HP offers a variety of support options to assist you in the setup and maintenance of the HP LaserJet 3390 AiO. HPs expert knowledge will help you make the most of your All-in-One and ensure your equipment is running at peak efficiency. Start with a one-year, limited warranty, backed by free telephone support from the award-winning HP Customer Care. To further guarantee troublefree operation and maximize the potential of your HP LaserJet All-in-One, consider upgrading service and support options such as installation and extended-warranty support.

Legendary HP reliability

The reliability of HP equipment, support, and service provides the solid foundation for user productivity. In fact, HP recently won its 14th award in a row from PC Magazines 18th Annual Reader Satisfaction Survey. Readers evaluated printer manufacturers on a variety of criteria, including reliability and the quality of technical support. Instead of experiencing frustration and expensive downtime, users can get their work done!
Using genuine HP supplies ensures availability of all HP printing features.

Technical specifications

Print speed6 Copy speed6 ADF feed speed First page out Print resolution Copying Faxing
HP LaserJet 3390 AiO (Q6500A)
Scanning Processor Memory, standard Memory, maximum Duty cycle Paper handling Input Output Sizes Weights Types Connectivity Interfaces Languages Fonts8 Client operating systems Network operating systems9 Network protocols9 Dimensions (w by d by h) Weight with print cartridge Whats in the box
Up to 22 ppm letter Up to 22 ppm letter Up to 19 ppm letter Printing: less than 8.5 seconds letter; copying: less than 10.6 seconds letter Up to 1200 by 1200 dpi Resolution: up to 600 by 600 dpi, 24 bit depth; 1 or 2-sided copying; settings: contrast (lighter/darker), resolution copy quality (draft, text, mixed, film photo, and picture), reduce/enlarge 25 to 400%, copy collation, number of copies, paper size V.34 fax modem: 3 seconds per page7, fax speed: up to 33.6 kbps; resolution best mode: 300 by 300 dpi; 4 MB fax memory for storage of up to 250 pages, fax forwarding, delayed sending, ring detection, fax polling, broadcasting to up to 119 locations, speed-dial to up to 120 numbers (119 group dials), auto fax reduction, junk barrier, PC interface, and auto redialing supported Resolution: up to 1,200 by 1,200 dpi 24 bit (up to 19,200 dpi enhanced); interfaces: Walk-up scanning via front control panel with Scan-to button (software preconfiguration required), remote scanning via HP LaserJet Scan, and TWAIN- or WIA-compliant software; supported file types: JPEG, TIF, BMP, GIF, PDF, PNG 264 MHz 64 MB device memory, 4 MB fax memory Device memory expandable to 192 MB through one available 100-pin DIMM slot 10,000 pages per month Single-sheet priority slot, 250-sheet tray 2; optional 250-sheet tray 3, 50-sheet ADF, standard automatic two-sided printing 125-sheet face-down output bin Priority slot, 250-sheet tray: 3 by 5 in (76 by 127 mm) to 8.5 by 14 in (216 by 356 mm); letter, legal, envelopes (No. 5 1/2 Baronial through No. 11), index cards, postcards ADF: 5.5 by 5.5 in (127 by 127 mm) to 8.5 by 15 in (215.9 by 381 mm); letter, legal; Automatic two-sided printing unit: letter, legal Priority slot, 250-sheet tray: 16 to 43 lb (60 to 163 g/m2); ADF: 16 to 24 lb (60 to 90 g/m2); automatic two-sided printing unit: 16 to 28 lb (60 to 105 g/m2) Paper (plain, preprinted, prepunched, bond, color, glossy, letterhead, light, heavy, recycled, rough), envelopes, transparencies, labels, cardstock Hi-Speed USB 2.0 port, 10/100Base-T wired Ethernet network port, RJ-11 fax port, RJ-11 line-out telephone port HP PCL6, HP PCL5e, HP postscript level 3 emulation, PostScript Printer Description (PPD) 45 scalable TrueType, 35 PostScript Windows 2000, XP Home, XP Professional, Mac OS X v10.2.8, v10.3, v10.4 and higher (full solution) Windows Server 2003 (print and scan only via USB port, print only via network) Via built-in 10/100 Ethernet connection: Windows 2000, XP, XP 64-Bit, Server 2003; Novell NetWare NDPS services via TCP/IP only on 3.2, 4.2, 5.x, 6.x; HP Gateway (TCP/IP raw only) and Novell LPD gateway; Apple Mac OS X v10.2.8, v10.3, v10.4 and later; Bonjour discovery supported; Red Hat Linux 6.x and later; SuSE Linux 6.x and later; HP-UX 10.20, 11.x; Solaris 2.5x, 2.6, 7, 8, 9, 10 (SPARC systems only); IBM AIX 3.2.5 and later; MPE-iX; Citrix MetaFrame; Windows Terminal Services Via built-in 10/100 Ethernet connection: TCP/IP: IP Direct Mode, LPD, SLP, Bonjour, BOOTP/ DHCP/ AutoIP, WINS, SNMP v 1, and HTTP 19.5 by 15.7 by 18.5 in (495 by 400 by 470 mm) 39.1 lb (17.8 kg) HP LaserJet 3390 AiO, power cord(s), HP LaserJet Q5949A Black Print Cartridge with Smart Printing Technology, Getting Started Guide, support flyer, software and documentation CDs, control panel faceplate, Readiris PRO Text Recognition Software, ADF input support, phone cord(s)

Ordering information

Environmental ranges Temperature Relative humidity Altitude Acoustics10 Power requirements11 Power consumption11 Active Active copy Ready Maximum operating: 59 to 90.5 degrees F (15 to 32.5 degrees C) Storage: -4 to 104 degrees F (-20 to 40 degrees C) Non-operating: 0 to 95% Operating: 10 to 80% 0 to 10,000 ft (0 to 3,040 m) Power: active (copying): 6.9 B(A); Ready: Inaudible Pressure (bystander): active (copying): 54 dB(A), Ready: Inaudible Input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 4.5 amp 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz), 2.6 amp 355 watts PowerSave 11 watts 340 watts Off 0.02 watts 15 watts Typical Electricity Consumption (TEC): 2.81 kWh/Week ENERGY STAR qualified models; see: http://www.hp.com/go/energystar CISPR 22: 1993 +A1+A2/EN 55022:1994+A1+A2 - Class B; EN 61000-3-2: 1995/A14:2000; EN 61000-3-3: 1995+A1; EN 55024: 1998+A1+A2; FCC Title 47 CFR, Part 15 Class B 2/ICES-003, Issue 3; GB9254-1998 IEC 60950-1: 2001/EN 60950-1: 2001+A11; IEC 60825-1: 1993 + A1:1997 + A2: 2001/EN 60825-1: 1994 + A1: 2002 + A2: 2001 (Class 1 Laser/LED Product); GB49431995 TBR-21: 1998; EG 201 121: 1998, FCC Part 68, Industry Canada CS03, NOM-151-SCTI1999 (Mexico) One-year limited warranty To learn more, please visit www.hp.com/go/SureSupply

Product

Certifications EMC

Safety

HP LaserJet 3390 All-in-One Paper-handling accessories 250-sheet input tray 3 Supplies HP LaserJet Black Print Cartridge with Smart Printing Technology. Average cartridge yield 2,500 standard pages.12 HP LaserJet Black Print Cartridge with Smart Printing Technology. Average cartridge yield 6,000 standard pages.12 Memory 32 MB 100-Pin DDR DIMM 64 MB 100-Pin DDR DIMM 128 MB 100-Pin DDR DIMM Service and support 3 year, Return to Depot Service 3 year, Next Business Day Exchange Service 3 year, Next Business Day Onsite Service HP Network Install 1 Personal Printer Paper www.hp.com/go/everydaypapers USA: 1-800-477-5010 Third-party solutions www.hp.com/go/gsc

Number

Q6500A Q7556A Q5949A Q5949X
Q7707A Q7708A Q7709A H2646E H5471E H5478E H3110E
Telecom Warranty HP SureSupply enabled
Exact speed varies depending on the system configuration, software application, driver, and document complexity. 7 Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will increase the transmission time. 8 PCL5e support is provided by the PCL5 driver. Onboard fonts provided are Line Printer and Courier. 9 Not all protocol and operating system combinations are supported. For more information, go to: www.hp.com/support/net_printing. 10 Values subject to change. See www.hp.com/support for current information. Configuration tested: base model, simplex printing, A4size at average print speed of 22 ppm. 11 Values subject to change. See www.hp.com/support for current information. Power reported is the highest value measured using all standard voltages. 12 Declared yield value in accordance with ISO/IEC 19752.

Copyright 2006-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. ENERGY STAR and the ENERGY STAR logo are registered U.S marks. HP and the invent signature are trademarks of the Hewlett-Packard Company. Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S. registered trademark of Linus Torvalds.
For more information visit our website at www.hp.com
4AA0-3470ENUC, 07/2007, Rev. 3.1

Printed in the U.S.A.

Supplies

A Supplies Status page with a print cartridge gauge that show the supply levels that remain (HP supplies only; HP LaserJet 3390/3392 all-in-one). No-shake cartridge design. Authentication for HP print cartridges (HP LaserJet 3390/3392 all-in-one). Enabled supplies-ordering capability (HP LaserJet 3390/3392 all-in-one). Online user guide that is compatible with text screen-readers. Print cartridges can be installed and removed by using one hand. All doors and covers can be opened by using one hand.

Accessibility

All-in-one parts
Before using the all-in-one, familiarize yourself with the parts of the all-in-one
HP LaserJet 3050 all-in-one parts

Front view

Tray 1 Priority input slot Output bin Automatic document feeder (ADF) output bin ADF input tray ADF media lever Control panel Cartridge-door release

Back view

Interface ports Security-lock slot Power switch. Power receptacle

Interface ports

The HP LaserJet 3050 all-in-one contains one Hi-Speed USB 2.0 port and fax ports.
Hi-Speed USB 2.0 port Fax ports

Control panel

Fax controls. Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax. Alphanumeric buttons. Use the alphanumeric buttons to type data into the all-in-one control-panel display and dial telephone numbers for faxing. For information about using alphanumeric key characters, see Fax. Menu and cancel controls. Use these controls to select menu options, determine the all-in-one status, and cancel the current job. Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan.
HP LaserJet 3052/3055 all-in-one parts
Tray 1 Priority input slot Output bin Automatic document feeder (ADF) input tray ADF output bin Control panel NOTE The control panel for the HP LaserJet 3055 all-in-one, with fax controls, is shown. The control panel for the HP LaserJet 3052 all-in-one does not have fax controls. 7 Cartridge-door release
Interface ports Security-lock slot Power connector Power receptacle
The HP LaserJet 3052/3055 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3055 all-in-one also has fax ports.
3 Network port Hi-Speed USB 2.0 port Fax ports (HP LaserJet 3055 all-in-one only)
Fax controls (HP LaserJet 3055 all-in-one only; the HP LaserJet 3052 all-in-one does not have fax controls). Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax. Alphanumeric buttons. Use the alphanumeric buttons to type data into the all-in-one control-panel display and dial telephone numbers for faxing. For information about using alphanumeric key characters, see Fax. Menu and cancel controls. Use these controls to select menu options, determine the all-in-one status, and cancel the current job. Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan.

Supported printer drivers
The following printer drivers are provided for the product. If the printer driver that you want is not on the product CD or is not available on www.hp.com, contact the manufacturer or distributor of the program that you are using, and request a driver for the product. NOTE The most recent drivers are available at www.hp.com. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.
Operating system1 Fax driver PCL 6 printer driver X X X X X X X X PCL 5 printer driver X X X X X PS printer driver X X X X X X X PPD2 printer driver
Microsoft Windows 98 Windows Millennium (Me) Windows 2000 Windows XP Windows Server 2003 Mac OS X V10.3 and Mac OS X V10.4
Not all product features are available from all drivers or operating systems. See the context-sensitive help in the printer driver for available features. A Macintosh printer driver and the necessary PostScript (PS) Printer Description files (PPDs) are included with the all-inone.

Additional drivers

The following drivers are not included on the CD, but are available from the Internet. UNIX model scripts. Linux drivers. Windows XP 64-bit drivers
You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/go/linux. For UNIX support see www.hp.com/go/jetdirectunix_software.
Select the correct printer driver
Select a printer driver based on the operating system that you are using and the way that you use the product. See the printer-driver Help for the features that are available. For information about gaining access to the printer-driver Help, see Printer-driver Help. The PCL 6 printer driver can provide the best overall performance and access to your printer features. The PCL 5 printer driver is recommended for general office monochrome and color printing. Use the PostScript (PS) driver if you are printing primarily from PostScript-based programs such as Adobe PhotoShop and CorelDRAW, for compatibility with PostScript Level 3 needs, or for PS flash font support. NOTE The product automatically switches between PS and PCL printer languages.

The all-in-one can print on letterhead and preprinted forms that can withstand temperatures of 200C (392F). NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, feed the letterhead face up in the single-sheet priority input slot (tray 1), and load the standard paper in the main input tray (tray 2). The all-in-one automatically prints from the single-sheet priority input slot first.

Canceling a print job

If your print job is currently printing, you can cancel it by pressing Cancel on the all-in-one control panel. CAUTION Pressing Cancel clears the job that the all-in-one is currently processing. If more than one process is running (for example, the all-in-one is printing a document while receiving a fax), pressing Cancel clears the process that currently appears on the all-in-one control panel. You can also cancel a print job from a software program or a print queue. To stop the print job immediately, remove the remaining print media from the all-in-one. After printing stops, use one of the following options: Device control panel: To cancel the print job, press and release Cancel on the all-in-one control panel. Software program: Typically, a dialog box appears briefly on the computer screen, allowing you to cancel the print job. Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Windows 98, Windows Me, or Windows 2000: Go to the Printer dialog box. Click Start, click Settings, and then click Printers. Double-click the all-in-one icon to open the window, select your print job, and then click Delete. Windows XP: Click Start, click Settings, and then click Printers and Faxes. Double-click the icon for the all-in-one to open the window, right-click the print job that you want to cancel, and then click Cancel.
Macintosh print queue: Open the print queue by double-clicking the all-in-one icon in the dock. Then highlight the print job and click Delete.
Basic fax features and tasks Advanced fax features and tasks Fax logs and reports Sending and receiving faxes by using a computer Other ways to set up your fax Connecting additional devices NOTE Many of the functions that are described in this chapter also can be performed by using the HP ToolboxFX. For instructions about using the HP ToolboxFX, see the HP ToolboxFX online Help.

Basic fax features and tasks
Fax control-panel buttons
The controls for sending faxes are located on the left side of the control panel.

HP LaserJet 3055

HP LaserJet 3390/3392
This section describes how to fax a document.
Specifying the fax settings
Before you can begin using the all-in-one fax features, you must complete the following tasks: Setting the time and date Setting the fax header NOTE If you are installing the all-in-one software on your computer, you can skip the remaining instructions in this chapter. The software installer automatically helps you to set up the fax settings, unless you are using Microsoft Windows 95 or Windows NT. See the electronic User Guide for instructions. If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the Fax Setup Wizard in the all-in-one program group (click Start, Programs, HP, the name of your all-in-one, and HP Fax Setup Wizard). In the United States and many other regions/countries, setting the time, date, and other fax header information is a legal requirement.

Chapter 6

Setting the time and date
To set the time and date To set or change the time and date, use the following steps. If you need help entering any information, see Enter text from the control panel. 1. 2. 3. 4. 5. 6. On the control panel, press Menu. Use the < or the > button to select System setup, and then press Press Menu to select Time/Date. Use the < or the > button to specify either the 12-hour or the 24-hour clock, and then press Use the alphanumeric buttons to enter the current time. If you specified the 12-hour clock, use the < or the > button to move the cursor past the fourth character. Select 1 for A.M. or 2 for P.M., and then press. -orIf you specified the 24-hour clock, press 7. NOTE Make sure that you use two digits to specify the month and day, in that order (for example, use 05 for May and 01 for the first day of the month of May). 8. Press Menu.

Setting the fax header

To set the fax header To set or change the fax header information, complete the following steps. If you need help entering any information, see Enter text from the control panel. 1. 2. 3. 4. 5. On the control panel, press Menu. Use the < or the > button to select Fax setup, and then press Use the < or the > button to select Fax Header, and then press.

Use the alphanumeric buttons to enter your fax number, and then press
Use the alphanumeric buttons to enter your company name, and then press
NOTE The maximum number of characters allowed in the fax number is 20. The maximum number of characters allowed in the company name is 40.

Sending faxes

To send a fax to one recipient 1. Use the alphanumeric buttons on the all-in-one control panel to dial the number. If the fax number you are calling has been assigned to a one-touch key, press that key. -orIf the fax number you are calling has a speed-dial entry, press Phone Book, use the alphanumeric buttons to specify the speed-dial entry, and then press. 2. 3. 4. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner. Press Start Fax. If the pages that you want to send are in the ADF, then faxing begins automatically. If the all-in-one ADF sensor detects that no document is loaded into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control-panel display. To send the fax from the flatbed scanner, press 1 to select YES, and then press. After you press 5. , Load page:X Press appears on the control-panel display. (or place the
If you have already placed the document on the flatbed scanner, press document on the flatbed scanner and then press ).
After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. 6. If you have more pages to scan, press 1 to select YES, and then repeat step 5 for each page of the fax job. -orIf you are finished, press 2 to select NO. When the last page of the fax has exited the all-in-one, you can start sending another fax, copying, or scanning. You can assign a one-touch key or speed-dial entry numbers that you use regularly. See To program or edit speed-dial entries and one-touch keys and To program group-dial entries. If you have electronic phone books available, you might be able to use them to select recipients. Electronic phone books are generated by using third-party software programs. To send a fax to multiple recipients You can send a fax to several fax numbers at once. If you want to send a fax to a group of fax numbers that you have assigned to a group-dial entry, see the information later in this section about sending faxes by using group-dial entries. If you want to send a fax to a group of numbers (maximum of 20) that have not been assigned a group-dial entry, see the information later in this section about sending faxes to groups manually (ad hoc faxing). In the rare instance that your document does not fit into memory, complete one of the following: Clear saved faxes from the fax memory. For more information, see Deleting faxes from memory. -or-

Changing the default light/dark (contrast) setting
The contrast affects the lightness and darkness of an outgoing fax as it is being sent. To change the default light/dark (contrast) setting The default light/dark setting is the contrast that is normally applied to items that are being faxed. The slider is set to the middle as the default setting. 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Def. Light/dark, and then press
Use the < button to move the slider to the left to make the fax lighter than the original, or use the > button to move the slider to the right to make the fax darker than the original. Press to save your selection.
Changing resolution settings
NOTE Increasing the resolution increases the fax size. Larger faxes increase the send time and could exceed the available memory in the all-in-one. The factory-set default resolution setting is Fine. Use this procedure to change the default resolution for all fax jobs to one of the following settings: Standard: This setting provides the lowest quality and the fastest transmission time. Fine: This setting provides a higher resolution quality than Standard that is usually appropriate for text documents. Superfine: This setting is best used for documents that mix text and images. The transmission time is slower than Fine but faster than Photo. Photo: This setting produces the best images, but greatly increases the transmission time.
To change the default resolution setting 1. 2. 3. 4. 5. 6. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press.
Use the < or the > button to select Fax Send setup, and then press Use the < or the > button to select Def. Resolution, and then press Use the < or the > button to change the resolution setting. Press to save the selection.
To adjust the resolution for the current fax job 1. 2. 3. On the all-in-one control panel, press Resolution to show the current resolution setting. Use the < or the > button to select the appropriate resolution setting. Press to save the selection.

Use the alphanumeric buttons to specify the speed-dial entry number that you want to associate with this fax number, and then press. Selecting a number from 1 to 10, 1 to 12, or 1 to 16 also associates the fax number with the corresponding one-touch key. NOTE When entering a fax number, press Pause until a comma (,) appears if you want to insert a pause in the dialing sequence, or press * until W appears if you want the all-inone to wait for a dial tone.
Use the alphanumeric buttons to enter the fax number. Include any pauses or other needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long distance prefix. Press.
Use the alphanumeric buttons to enter a name for the fax number. To do so, repeatedly press the alphanumeric button for the letter that you need until the letter appears. (For a list of characters, see Using dialing characters.) NOTE To insert punctuation, press the asterisk (*) button repeatedly until the character that you want appears, and then press the > buttton to go to the next space.

10. Press

to save the information.
11. If you have more speed-dial entries or one-touch keys to program, repeat steps 1 through 10.
To delete speed-dial entries and one-touch keys
1. 2. 3. 4. 5. 6. 7. On the all-in-one control panel, press Menu. Use the < or the > button to select Fax setup, and then press Press Press to select Phone Book. to select Individual setup.
Use the < or the > button to select Delete, and then press
Use the alphanumeric buttons to enter the number of the speed-dial entry you want to delete, and then press. Press to confirm the deletion.
To program speed-dial entries or one-touch keys quickly
NOTE The following procedure cannot be used to program a group-dial entry. For group-dial entry instructions, see To program group-dial entries. 1. Press Phone Book, enter an unprogrammed speed-dial entry, and then press -orPress an unprogrammed one-touch key. The control-panel display notifies you that the speed-dial entry or one-touch key has not been programmed. 2. 3. Press to program the speed-dial entry or one-touch key.
Enter the fax number, and then press. Include pauses, or other needed numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a longdistance prefix. (See Using dialing characters for more information.) NOTE When entering a fax number, press Pause until a comma (,) appears to insert a pause in the dialing sequence. Press * until W appears if you want the all-in-one to wait for a dial tone.

1. 2. 3. 4. 5. 6. 7. 8.

Product Information. This section contains basic information about the all-in-one, such as the product name and the serial number. Memory. This section lists memory-related information, such as the total memory that is installed. Paper Settings. This section lists information about the media type for each tray and about the type settings for all the media that the all-in-one supports. Copy Settings. This section lists the all-in-one default copy settings. Product Settings. This section lists information that is gathered during software installation, including the language and the company name. Installed Personalities and Options. This section contains information about optional items that might be installed, such as a DIMM. Print Settings. This section contains information about all-in-one settings that are configured in the printer driver or in HP ToolboxFX. Status Log. This section contains information about all-in-one errors.
A second page also prints. On that page, the Fax Settings section provide details about the all-inone fax settings.
Supplies Status page (HP LaserJet 3390/3392 all-in-one)
The Supplies Status page lists the remaining life of the HP print cartridge. It also lists the estimated pages remaining, the number of pages printed, and other supplies information. You can print a Supplies Status page from the all-in-one or HP ToolboxFX. To print from the all-in-one, complete the following steps. 1. 2. 3. On the control panel menu, press Menu. Use the < or the > button to select Reports, and then press.
Use the < or the > button to select Supplies Status, and then press NOTE
Supplies information is also available through the HP ToolboxFX.

hp LaserJet

1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non-HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies (HP LaserJet 3390/3392 all-in-one only). Recycling Information. This section contains a link to the Web site that you can visit for information about recycling. See Replacing and recycling supplies.
The network configuration page lists the all-in-one network settings. You can print a network configuration page from the all-in-one control or HP ToolboxFX. To print from the all-in-one, complete the following steps: 1. 2. 3. On the all-in-one control panel, press.

To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-inone)
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-inone)
Minor debris can accumulate on the white document lid backing that is located underneath the all-inone lid. 1. 2. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water. Also, clean the scanner strip next to the ADF scanner glass.
Wash the backing gently to loosen debris; do not scrub the backing. Dry the backing by using a chamois or soft cloth. CAUTION Do not use paper-based wipes because they might scratch the backing.
If this does not clean the backing well enough, repeat the previous steps and use isopropyl alcohol to dampen the cloth or sponge, and then wipe the backing thoroughly with a damp cloth to remove any residual alcohol. NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired.
To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)
If your ADF has trouble feeding documents, you can clean the ADF pickup roller assembly. 1. Turn off the all-in-one and unplug the power cord.

Open the ADF cover.

Press the round green button while lifting the green lever. Rotate the green lever until it stops in the open position. The pickup roller assembly should remain on the surface.
Remove the assembly, and then wipe the assembly with a soft, dry cloth.
Return the assembly to the same place in the ADF. The largest roller goes in back, and the gear side is away from you.
Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap.
To check for proper installation, lift the green lever until it remains open. The pickup roller assembly should be secured to the lever assembly and should not fall out.
Make sure that both sides of the assembly are secured by the green hooks.
Lower the green lever assembly and close the ADF cover.
NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider. See HP Customer Care. 10. Plug in the all-in-one, and then turn on the all-in-one.

Cleaning the paper path

Changing the print cartridge
Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one
If the ADF on the HP LaserJet 3390/3392 all-in-one is damaged or not working, you can replace it. For information about ordering supplies, see Accessories and ordering information. CAUTION Do not attempt to change the ADF unless you are directed to do so by Customer Care. NOTE The ADF on an HP LaserJet 3050/3052/3055 all-in-one is not replaceable. To change the ADF 1. At the all-in-one, raise the lid.

Use the information in this section when the all-in-one experiences media-handling problems.

Print-media guidelines

For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. For best-quality printing, use a smooth type of paper. Generally, smoother media produces better results. For more information, see Media specifications. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Do not use media that is designed for Inkjet printers only. Use media that is designed for LaserJet printers. Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised or embossed letterhead. The all-in-one uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200C or 392F for 0.1 second). CAUTION Failure to follow these guidelines could cause jams or damage to the all-in-one.
Solving print-media problems
The following problems with media cause print-quality deviations, jamming, or even damage to the all-in-one.
Problem Poor print quality or toner adhesion Cause The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. The paper has been stored incorrectly. The paper has variability from one side to the other. Excessive curl The paper is too moist, has the wrong grain direction, or is of short-grain construction The paper varies from side-to-side. Jamming, damage to all-in-one Problems with feeding The paper has cutouts or perforations. The paper has ragged edges. The paper varies from side-to-side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain Solution Try another kind of paper, between 100 and 250 Sheffield, with 4 to 6% moisture content. Store paper flat in its moisture-proof wrapping. Turn the paper over. Open the rear output bin, or use longgrain paper. Turn the paper over. Use paper that is free of cutouts or perforations. Use high-quality paper that is made for laser printers. Turn the paper over. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Open the rear output bin, or use longgrain paper.
Dropouts, jamming, or curl
Cause construction or it is embossed or from a faulty paper lot.

Solution

Print is skewed (crooked).
The media guides might be incorrectly adjusted.
Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. Remove some of the media from the tray. See Loading media into the input trays. Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package. If Manual feed appears on the allin-one control-panel display, press to print the job. Verify that the all-in-one is not in manual feed mode and print your job again.

billing codes 97, 362 block-fax list 98 call (last fax sent or received) 96, 361 phone book 97, 361 printing all 98 troubleshooting 346 loose toner, troubleshooting 335 LPD about 172 adding Windows optional networking components 181 configuring a network LPD allin-one 181 programs and protocols 172 requirements 173 setup steps 173 UNIX 174 Windows Windows NT 177, 180 Windows XP 181 M Macintosh driver settings 55 drivers supported 17 drivers, accessing 19 faxing from 99, 211 installing for direct connections 22 installing for networks 23 problems, troubleshooting 358 scanning from HP Director 145 scanning from TWAINcompliant software 147 scanning page-by-page 146 scanning to e-mail 145 scanning to file 145 software features 21 support Web sites 375 uninstalling software 23 Macintosh Configure Device 21, 282 manual dialing 73 manual redialing 74 manuals 242, 368 media ADF, sizes supported 343 colored paper 63, 205 copy settings 128, 231
curled, troubleshooting 336 custom sizes, setting 50 custom-sized, printing on 63, 205 default size, changing 43 document size, selecting 49 fax autoreduction settings 79 first page, Macintosh settings 56 first page, Windows settings 50 heavy paper 64, 206 HP ToolboxFX settings 279 HP, part numbers 367 jams 308 loading input trays 38 output options 60 pages per sheet, Macintosh 56 pages per sheet, Windows 51 priority input slot 40 recommended 26 selecting 26 special, printing on 61, 203 specifications 33 tray selection 42 tray settings, changing defaults 44 troubleshooting 338 troubleshooting paper 28 types to avoid 27 wrinkled 337 memory Configuration page 269 deleting faxes 90 error messages 327 HP LaserJet 3050, base 2 HP LaserJet 3052/3055, base 3 HP LaserJet 3390/3392, base 4 part numbers 366 reprinting faxes 89, 208 mercury specifications 384 messages control panel 323 critical 330 Microsoft Windows. See Windows Microsoft Word, faxing from 100, 212 minimum software installation 16 models
HP LaserJet HP LaserJet 3052/HP LaserJet 3390/modems, connecting HP LaserJet 3050/3055 all-inone 113 HP LaserJet 3390/3392 all-inone 116 phone lines 111 multiple pages per sheet Macintosh 56 Windows 51 N n-up printing Macintosh 56 Windows 51 NetWare 167 network all-in-one discovery 160 AutoIP configuration 162 BOOTP 168 changing connection type 156 configuring 153 control panel, using 158 device polling 280 DHCP 163 direct mode 154 duplex settings 159 embedded Web server settings 157 gateways 186 HP ToolboxFX settings 157 IP address configuration 158 IP address parameters 185 link speed settings 159 Macintosh software installation 23 manual TCP/IP configuration 162 password, setting 157 protocols supported 160 server-based configuration 162 sharing the all-in-one 155 subnets 186 TCP/IP 183 TCP/IP configuration 162 TCP/IP configuration tools 163 troubleshooting 354

Network configuration page 158 Network configuration page, printing 271 network port locating on HP LaserJet 3052/locating on HP LaserJet 3390/setting up 154 Network Settings tab, HP ToolboxFX 281 New Zealand telecom statements 389 noise specifications 380 non-HP print cartridges 285 number of copies, changing 126, 233 O OCR software 149 on/off switch, locating HP LaserJet HP LaserJet 3052/HP LaserJet 3390/one-touch keys, fax deleting 83, 214 deleting all 85, 219 editing 82, 213, 216 list of, printing 97, 361 programming 81, 83 online help documentation 243 printer drivers, Windows 18 operating environment, specifications 379 operating systems supported 17 optical character recognition software 149 options. See settings ordering supplies and accessories 366, 374 originals, loading ADF 38 flatbed scanner 38 output bins jams, clearing 258, 315 locating on HP LaserJet locating on HP LaserJet 3052/3055 10
locating on HP LaserJet 3390/selecting 60 output quality cleaning page, printing 240, 293, 363 copy, troubleshooting 347 HP ToolboxFX settings 279 print, troubleshooting 332, 333 scans, troubleshooting 351, 353 outside lines dial prefixes 86 pauses, inserting 81 ozone specifications 383 P Page Setup 42 page-by-page scanning (Macintosh) 146 pages blank 339 not printing 339 skewed 336, 339 pages per minute HP LaserJet HP LaserJet 3052/HP LaserJet 3390/pages per sheet Macintosh 56 WIndows 51 paper ADF, sizes supported 343 colored 63, 205 copy settings 128, 231 curled, troubleshooting 336 custom sizes, setting 50 custom-sized, printing on 63, 205 default size, changing 43 document size, selecting 49 fax autoreduction settings 79 first page, Macintosh settings 56 first page, Windows settings 50 heavy 64, 206 HP ToolboxFX settings 279 HP, part numbers 367 jams 308 loading input trays 38
output options 60 pages per sheet, Macintosh 56 pages per sheet, Windows 51 priority input slot 40 recommended 26 selecting 26 special, printing on 61, 203 specifications 33 tray selection 42 tray settings, changing defaults 44 troubleshooting 28, 338 types to avoid 27 wrinkled 337 paper input trays feeding problems, troubleshooting 339 paper path, cleaning 240, 293, 363 part numbers cables 366 media 367 memory 366 supplies 366 trays 366 user guides 368 user-replaceable parts 367 parts, user-replaceable 367 password, network 157 pauses, inserting 81 PCL drivers automatic switching 5 selecting 18 supported 17 PDEs, Macintosh 22 peer-to-peer printing 154 phone book, fax adding entries 81 deleting all entries 85, 219 HP ToolboxFX tab 214, 219, 275 printing 97, 361 phone lines connecting additional devices 111 connecting all-in-one 108 phone numbers HP fraud hotline 285 HP Printing Supplies Returns and Recycling Program 384
phone support 374 phones receiving faxes from 102, 107 sending faxes from 106 phones, connecting extra HP LaserJet 3050/3055 all-inone 114 HP LaserJet 3390/3392 all-inone 117 lines, types of 111 photos copying 135 scanning 148 scanning, troubleshooting 351 physical specifications 378 pick-up rollers, ordering 367 pickup roller assembly, ADF 299 pixels per inch (ppi), scanning resolution 150 polling faxes 91 polling, device 280 ports cables, ordering 366 HP LaserJet locating on HP LaserJet 3052/locating on HP LaserJet 3390/types included 5 PostScript driver, HP ToolboxFX settings 281 PostScript, errors 357 power consumption 383 requirements 378, 379 power consumption 379 power switch, locating HP LaserJet HP LaserJet 3052/HP LaserJet 3390/ppi (pixels per inch), scanning resolution 150 prefixes, dial 86 preprinted paper guidelines for using 32 output path 60 presets (Macintosh drivers) 55 print cartridge area jams, clearing 253, 309 print cartridges

door release, locating on HP LaserJet door release, locating on HP LaserJet 3052/door release, locating on HP LaserJet 3390/HP fraud hotline 285 non-HP 285 pages per 2, 3, 4 part numbers 366 recycling 285, 384 replacing 251, 295 status page, printing 270, 359 status, checking 284 status, viewing with HP ToolboxFX 273 storing 285, 379 warranty 373 Print dialog box 42 Print Document On 49 print jobs, canceling 65 print media. See media print quality cleaning page, printing 240, 293, 363 HP ToolboxFX settings 279 settings 332 troubleshooting 332, 333 Print Settings tab, HP ToolboxFX 280 printer drivers accessing 19 help, Windows 18 Linux and UNIX 17 Macintosh settings 55 presets (Macintosh) 55 quick sets (Windows) 48 selecting 18 specifications 5 supported 17 Windows settings 48 printing blank pages, adding 50 both sides, Macintosh 57, 200 both sides, Windows 51, 197 canceling 65 card stock 63, 205 cover pages, Macintosh 56 covers, Windows 50 custom paper sizes 50
custom-size media 63, 205 labels 63, 205 letterhead 64, 206 LPD 172 multiple pages per sheet, Macintosh 56 multiple pages per sheet, Windows 51 output path, selecting 60 presets, Macintosh 55 quick sets, Windows 48 resizing documents 49 settings, changing 42 special media 61, 203 transparencies 63, 205 tray selection 42 troubleshooting 339 watermarks, Windows 49 priority input slot capacity 2, 3, 4 loading 40 locating on HP LaserJet locating on HP LaserJet 3052/locating on HP LaserJet 3390/problem solving. See troubleshooting protocol settings, fax 93 protocols, networks 160 PS drivers selecting 18 supported 17 pulse-dialing 77 punctuation marks, entering with control panel 81, 222 Q quality cleaning page, printing 240, 293, 363 copy settings 122, 230 copy, troubleshooting 347 HP ToolboxFX settings 279 print settings 332 print, troubleshooting 332, 333 scans, troubleshooting 351, 353 quick sets (Windows drivers) 48
R Readiris OCR software 149 receiving faxes activity log, printing 95, 209, 361 answer mode, setting 102 autoreduction settings 79 blocking 80 call report, printing 96, 361 from extension phone 107 from software 100, 212 log, HP ToolboxFX 277 polling 91 reprinting 89, 208 ring patterns, settings 104 rings-to-answer settings 105 share phone/fax line 107 silence-detect mode 92 stamp-received setting 92 T.30 protocol trace report 364 troubleshooting 341 when you hear fax tones 102 recycling supplies 285, 384 redialing automatically, settings 78 manually 74 reducing documents copying 124, 227 printing 49 refilled print cartridges 285 regulatory information 382 repacking the all-in-one 376 repair. See service repetitive defects, troubleshooting 337 replacing ADF 297 ADF pickup roller assembly 299 print cartridges 251, 295 reports, all-in-one Configuration page 158, 268, 359 Demo page 268, 359 language, selecting 43 Network configuration page 158, 271 Supplies Status page 270, 359 T.30 protocol trace 364 Usage page 268