HP Officejet 5500 ALL-IN-ONE
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Manual
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(English)HP Officejet 5500 ALL-IN-one - Officejet 5500 Series All-in-one - Reference Guide Printer, size: 6.7 MB |
Related manuals HP Officejet 5500 ALL-IN-one Officejet 5500 Series All-in-one - (/simplified ) Setup Poster |
HP Officejet 5500 ALL-IN-ONE
User reviews and opinions
| granlie |
1:54am on Thursday, August 26th, 2010 ![]() |
| I have tried to use the printer with a HP Blu... Small and good for travel Slow print out with Bluetooth or cable | |
| aazrane |
8:13am on Tuesday, August 24th, 2010 ![]() |
| When it prints, it prints well and with good quality. Software glitches and error messages abound. | |
| jlambrec |
3:58am on Monday, June 7th, 2010 ![]() |
| Tri-Color cartridge The ink cartridge I ordered was in fact new, arrived quickly and I got an excellent buy on it. Good value for genuine HP products Product was shipped promptly. Products were genuine HP and were good quality and good price. | |
| MathProf |
2:39am on Thursday, June 3rd, 2010 ![]() |
| Perfect fit Item was just as describe and a perfect fit for my printer. Cartridge prints great. Cartridge This product was lost in the mail and the company quickly mailed out another one. It is a great cartridge. It works fine. | |
| Bev |
12:06am on Monday, May 10th, 2010 ![]() |
| What can one say It arrived promptly and without any damage in transit. Sorry but I cannot wax lyrical about an ink cartridge. | |
| irv |
7:46am on Saturday, May 8th, 2010 ![]() |
| I used to have an HP printer that I just loved, so I decided to try the HP Deskjet 450cbi printer. | |
| mishob |
8:02am on Wednesday, April 7th, 2010 ![]() |
| DO NOT BUY GOOD PRINT QUALITY PAPER JAMS DO NOT BUY GOOD PRINT QUALITY PAPER JAMS I have tried to use the printer with a HP Bluetooth printer card and with a USB cable. | |
| Bret_Cannon |
4:54pm on Sunday, March 21st, 2010 ![]() |
| Good quality prints, but too many problems with paper feed. There seems to be no technical support from HP. I would not purchase it again. | |
| tpartrid |
10:42pm on Thursday, March 18th, 2010 ![]() |
| Works Great Clean Replacement,Dries Quickly,Sharp Tones & Colors I love the tip on drying and mounting times Clean Replacement,Dries Quickly,Long Lasting Color,Sharp Tones & Colors Comes with photo paper! Dries Quickly | |
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
Documents
notice
The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.
contents
hp officejet overview. 1
the hp officejet 5500 series at a glance. front panel overview. menu overview. use the hp director software to do more with.. your hp officejet. 4 4
load originals and load paper. 9
load originals. load paper. load envelopes. load 4 by 6 inch (10 by 15 cm) photo paper recommended papers. load other types of paper in the input tray. set the paper type. set the paper size. avoid jams. 29
use the copy features. 19
overview. copy a two-page black-and-white document. make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo make multiple copies of the same original. copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page copy a legal-size document onto letter paper. copy a washed-out original. copy a document that has been faxed several times. enhance light areas of your copy. stop copying.
use the scan features. 31
scan an original. 31 stop scanning. 32
use the fax features. 33
send a fax. receive a fax. set the fax header. enter text. print reports. set up speed dialing. control resolution and contrast set fax options. reprint the faxes in memory. stop faxing. 52 52
print from your computer. 53
print from a software application.53 set print options.54 stop a print job.55
order supplies. 57
order media. 57 order print cartridges. 57
maintain your hp officejet. 59
clean the glass. clean the lid backing. clean the exterior. work with print cartridges. restore factory defaults. set the scroll speed. set the prompt delay time self-maintenance sounds. 59.60.60.60.69.69. 70. 70.71.71. 74. 75.77.77.77. 78. 78.81.83.83.83.83.84.84.85.90.91.92. 94.95.96. 97.98
hp officejet 5500 series support.71
get support and other information from the Internet hp customer support. prepare your hp officejet for shipment. hp distribution center. duration of limited warranty. warranty service. warranty upgrades. returning your hp officejet for service. hewlett-packard limited global warranty statement paper specifications. fax specifications. scan specifications. physical specifications. power specifications. environmental specifications. environmental product stewardship program. regulatory notices. declaration of conformity.
recommended papers
If you want the best print quality, we recommend HP Papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Papers, go to our website at: www.hp.com/support
load other types of paper in the input tray
load originals & paper The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper type each time you change paper types and paper sizes. For more information, see set the paper type on page 17.
HP Papers
HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then insert paper with the arrow side facing up. HP Premium Inkjet Transparency Film: Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first. HP Greeting Card Paper, HP Glossy Greeting Card Paper, or HP Textured Greeting Cards: insert a small stack of greeting cards with the print side down, into the input tray until it stops.
Labels (work only with printing)
Always use letter or A4 label sheets designed for use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. Fan the stack of labels to make sure none of the pages are sticking together. Place a stack of label sheets on top of standard paper in the input tray, print side down. Do not insert labels one sheet at a time.
set the paper type
The following procedure describes how to set the paper type for the Copy option on your HP Officejet. Select the Paper Type setting that matches the paper or transparency film you are using. Note: When printing from your computer, set the paper-type properties in the Print dialog box of the software program from which you are printing. 3 Press the Copy button until Paper Type appears. Press until the appropriate paper type appears. load originals & paper Press OK to choose the displayed paper type. Note: This setting returns to its default setting two minutes after the job has been completed. For information on changing the default copy setting, see change default copy settings on page 20.
set the paper size
The following procedure describes how to set the paper size for the Copy and Fax options on your HP Officejet. Select the Paper Size setting that matches the paper or transparency film you are using. The HP Officejet uses letter, legal, A4, or 4 by 6 inch (10 by 15 cm) paper. This section contains the following topics: set the copy paper size on page 17 set the paper size for receiving a fax on page 17 Note: This setting returns to its default setting two minutes after the job has been completed. For information on changing the default copy setting, see change default copy settings on page 20.
set the copy paper size
3 Press the Copy button until Copy Paper Size appears. Press until the appropriate paper size appears. Press OK to choose the displayed paper size.
set the paper size for receiving a fax
You can select the paper size for received faxes. The paper size selected should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. Note: If an incorrect paper size is loaded in the input tray when a fax is received, the fax will not print. Load letter, A4, or legal paper, and then press OK to print the fax. 3 Press Setup. Press 3, then press 5. This selects Basic Fax Setup and then Fax Paper Size. Press to highlight an option, and then press OK.
avoid jams
To help avoid paper jams, follow these guidelines: load originals & paper Prevent curled or wrinkled paper by storing all supplies of media flat in a resealable bag. Remove printed papers from the output tray frequently. Ensure that media loaded in the automatic document feeder and the input tray lay flat and the edges are not bent or torn. Do not combine different paper types and paper sizes in the automatic document feeder nor the input tray; load the same paper type and paper size in the automatic document feeder and the input tray. Adjust paper guides in the automatic document feeder and the input tray to fit snugly against all media. Make sure the paper guides do not bend the media. Do not force media too far forward in the input tray. Use paper types that are recommended for your HP Officejet.
use the copy features
The HP Officejet enables you to produce high-quality color and black-and-white copies using a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copys darkness and color intensity, and use special features to make highquality copies of photos, including 4 by 6 inch (10 by 15 cm) borderless copies. This section contains the following topics: overview on page 19 copy a two-page black-and-white document on page 21 make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 22 make multiple copies of the same original on page 23 copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page on page 24 copy a legal-size document onto letter paper on page 26 copy a washed-out original on page 27 copy a document that has been faxed several times on page 27 enhance light areas of your copy on page 28 stop copying on page 29 copy
Press until Send Only appears in the second line of the display, and then press OK.
For more information on printing reports, see print reports on page 42.
send a basic fax
This section describes how to send a basic black-and-white fax. If you are interested in sending a color or photo fax, see send a color original or photo fax on page 35. Load the originals in the automatic document feeder. For more information on loading originals, see load originals on page 9. Press Fax. Enter Fax Number appears in the top line of the display. Enter the fax number by using the keypad. Press Start Black.
Did you know that you can send a fax from your computer by using the HP Director software that comes with your HP Officejet? You can also create and attach a computer-generated cover page with your fax. Its easy. For more information, see the onscreen hp photo & imaging help that came with your software.
send a color original or photo fax
You can fax a color original or photo from your HP Officejet. When sending a color fax, if your HP Officejet determines that the recipients fax machine only supports black-and-white faxes, the HP Officejet will send the fax in black and white. We recommend that you use only color originals for color faxing. 1 To load the original, do one of the following: If you are faxing a color original, load the original in the automatic document feeder. If you are faxing a photo, load the photo face down on the left front corner of the glass. You can only fax a single page from the glass. For more information, see load originals on page 9. Tip: To center a 4 by 6 inch (10 by 15 cm) photo, place the photo on the center of a blank letter- or A4-size page, and then place the original on the glass. 4 Press Fax. Enter Fax Number appears in the top line of the display. Enter the fax number. Tip: To enter a pause in the fax number, press Redial/Pause. If you are faxing a photo, it is recommended that you change the resolution to Photo. For information on changing the resolution, see change resolution on page 45. fax
Press Start Color. If you placed the original on the glass, press 1 (Yes) to fax the original from the glass. Note: If the recipients fax machine only supports black-and-white faxes, the HP Officejet will automatically send the fax in black and white. A message will appear once the fax has been sent indicating that the fax was sent in black and white. Press OK to clear the message.
If you hear fax tones, do one of the following: If your phone is plugged into the back of the HP Officejet, press Fax, and then Start Black or Start Color. If your phone is not plugged into the back of the HP Officejet but is on the same telephone line, press 3 on your phone. If you are currently on the telephone with the sender, instruct them to press Start on their fax machine. Once you hear fax tones, press Fax, and then press Start Black or Start Color. Wait for the fax tones, and then hang up the telephone.
poll to receive a fax
Polling allows your HP Officejet to request another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the HP Officejet calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send. 5 Press Fax. Enter Fax Number appears in the top line of the display. Enter the fax number of the other fax machine. Press Fax until How to Fax appears in the top line of the display. Press until Poll to Receive appears in the top line of the display. Press Start Black or Start Color.
set the fax header
The fax header prints your name and fax number on the top of every fax you send. We recommend that you use the Fax Setup Wizard during the HP software installation to set up the fax header; however, you can also set it up from the front panel. The fax header information is required by law in many countries. Note: In Hungary, the subscriber identification code (fax header) can be set or changed only by authorized personnel. For more information, contact your authorized HP dealer. 5 Press Setup. Press 3, then press 2. This selects Basic Fax Setup and then selects Fax Header. Enter your personal or company name at the prompt. For information on entering text from the front panel, see enter text on page 42. Press OK. Enter your fax number by using the numeric keypad.
Press OK.
You might find it easier to enter fax header information by using the Fax Setup Wizard in HP Director software that you installed with your HP Officejet. In addition to entering fax header information, you can enter cover page information. This information will be used when you send a fax from your computer and attach a cover page. For more information, see the onscreen hp photo & imaging help that came with your software.
You can stop a print job from the HP Officejet or from your computer. ! To stop a print job from the HP Officejet, press Cancel on the front panel. Look for the Print Cancelled message on the front panel display. If it doesnt appear, press Cancel again. The HP Officejet prints any pages it has already started printing and then cancels the remainder of the job. This can take a few moments.
order supplies
You can order print cartridges, recommended types of HP paper, and HP Officejet accessories online from the HP website. This section contains the following topics: order media on page 57 order print cartridges on page 57 order supplies
order media
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping.
order print cartridges
The following table lists the print cartridges that are compatible with your HP Officejet. Use this information to determine which print cartridge to order.
print cartridges
HP black inkjet print cartridge HP tri-color inkjet print cartridge
hp reorder number
#56, 19 ml black print cartridge #57, 17 ml color print cartridge
Get more information about print cartridges from the HP website: www.hp.com Choose your country/region, and then select Buy or Shopping.
chapter 7
maintain your hp officejet
The HP Officejet requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP Officejet in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following topics: clean the glass on page 59 clean the lid backing on page 60 clean the exterior on page 60 work with print cartridges on page 60 restore factory defaults on page 69 set the scroll speed on page 69 maintain your hp officejet set the prompt delay time on page 70 self-maintenance sounds on page 70
hp officejet 5500 series support 7 If available, pack the HP Officejet for shipment by using the original packing materials or the packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. Place the return shipping label on the outside of the box. Include the following items in the box: A complete description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period. Your name, address, and a phone number where you can be reached during the day.
hp distribution center
To order HP Officejet software, a copy of the printed Reference Guide, a Setup Poster, or other customer-replaceable parts, do one of the following: In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836). Outside of this country/region, go to this website: www.hp.com/support
warranty information
Your HP Officejet comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided. This section contains the following topics: duration of limited warranty on page 77 warranty service on page 77 warranty upgrades on page 77 returning your hp officejet for service on page 78 hewlett-packard limited global warranty statement on page 78
duration of limited warranty
Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first.
warranty service
express service
To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 71 for steps to take before calling Customer Support. Note: HP express repair service might not be available in certain countries/regions. If a customer device needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection 86 hp officejet 5500 series
technical information against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
For more information, contact the Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the HewlettPackard Company may cause harmful interference and void the FCC authorization to operate this equipment.
note lattention des utilisateurs du rseau tlphonique Canadien/notice to users of the Canadian telephone network
how to tell if the instructions in this chapter apply to you
The fax setup instructions in this chapter are intended for parallel-type telephone systems, which are most common in the countries/regions listed in the following table. Check the table on the next page to see if you are located in one of the listed countries/regions: If your country/region is listed, use the instructions in this chapter to complete your fax setup. If your country/region does not appear in this list, you probably have a serial-type telephone system and you should not use the connection instructions in this chapter. In a serial-type telephone system, connect all other telephone equipment (modems, phones, and answering machines) directly to your telephone wall jack. If you are unsure which kind of telephone system you have (parallel or serial), check with your telephone company.
chapter 12
use this chapter if located in one of these countries/regions
fax setup Argentina Canada Colombia Indonesia Korea Mexico Portugal Singapore Thailand Vietnam Australia Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela
how to choose the right fax setup for your office
To fax successfully, you need to know what types of equipment and services (if any) share the same telephone line with your HP Officejet. This is important because you might need to connect some of your existing office equipment directly to your HP Officejet, and you might also need to change some fax settings before you can fax successfully. To determine the best way to set up the HP Officejet in your office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers. Be sure to read and answer the following questions in the order they are presented. 1 Do you subscribe to a distinctive ring service through your phone company that provides multiple phone numbers with different ring patterns? ! Yes, I have distinctive ring. ! No. If you answered Yes, proceed directly to case B: faxing with a distinctive ring service on the same line on page 96. You do not need to continue answering questions. If you answered No, please continue answering questions. Not sure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring patternfor example, single, double, and triple rings. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows youand your HP Officejetto tell the difference between voice and fax calls when the phone rings.
recommended fax setup
Case A: Separate fax line (no voice calls received) Case B: Faxing with a distinctive ring service on the same line Case C: Shared voice/fax line Case D: Fax line shared with PC modem (no voice calls received) Case E: Shared voice/fax line with PC modem Case F: Shared voice/fax line with answering machine Case G: Shared voice/fax line with PC modem and answering machine Case H: Shared voice/fax line with voice mail Case I: Shared voice/fax line with PC modem and voice mail Connect any other equipment as described in the setup case you selected from this table, and then connect a DSL filter as described in faxing from a DSL line on page 106.
case A: separate fax line (no voice calls received)
If you have a separate fax line on which you receive no voice calls, and you have no other equipment connected on this phone line, connect your HP Officejet as described in this section.
Use the phone cord supplied in the box with your HP Officejet
Telephone wall jack
Back view of the HP Officejet
Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP Officejet. Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Officejet, you probably will not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 120.
(Optional) Change the Rings to Answer setting to 1 ring or 2 rings. For information about how to change this setting, see set the number of rings before answering on page 39.
how your hp officejet will answer fax calls
When the phone rings, your HP Officejet will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
case E: shared voice/fax line with PC modem
If you receive both voice calls and fax calls at the same phone number, and you also have a PC modem connected on this phone line, connect your HP Officejet as described in this section. Note: Since your PC modem shares the telephone line with your HP Officejet, you will not be able to use both your PC modem and your HP Officejet simultaneously. For example, while you are sending and receiving faxes, you will not be able to e-mail or access the Internet.
Remove the white plug from the port labeled 2-EXT on the back of your HP Officejet. Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of your HP Officejet.
3 fax setup 4
Connect a phone to the out port on the back of your PC modem. Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP Officejet. Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Officejet, you probably will not be able to fax successfully. This special 2-wire cord is different from the more common 4-wire phone cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 120.
If your PC modems software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your PC modem software, your HP Officejet will not be able to receive faxes.
The HP Officejet is factory-set to answer all calls automatically after 5 rings, so you do not need to change any settings if you want to automatically receive faxes. Your HP Officejet will not be able to distinguish between fax and voice calls, however; if you suspect a voice call is incoming, you will need to answer it before the 5th ring or the HP Officejet will answer first.
To receive faxes manually, you must be available to respond in person to incoming fax calls or your HP Officejet cannot receive faxes. Before you can answer fax calls manually, you need to change the Rings to Answer setting to No Answer as described in set the number of rings before answering on page 39. For information about how to receive fax calls manually from your attached phone and from an extension phone, see receive a fax manually on page 40.
PC with modem Answering machine Telephone (optional)
Remove the white plug from the port labeled 2-EXT on the back of your HP Officejet. Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of your HP Officejet. Unplug your answering machine from the telephone wall jack, and connect it to the out port on the back of your PC modem. This allows a direct connection between the HP Officejet and your answering machine, even though the PC modem is connected first in line. Caution! If you do not connect your answering machine in this way, fax tones from a sending fax machine could be recorded on your answering machine, and you will probably not be able to receive faxes with your HP Officejet.
Using the phone cord supplied in the box with your HP Officejet, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of your HP Officejet. Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Officejet, you probably will not be able to fax successfully. This special 2-wire phone cord is different from the more common 4-wire cords you might already have in your office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes on page 120.
(Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the out port. If your PC modems software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your PC modem software, your HP Officejet will not be able to receive faxes.
Set your answering machine to answer after 4 or fewer rings. Change the Rings to Answer setting on your HP Officejet to 6 rings. For information about how to change this setting, see set the number of rings before answering on page 39.
You set the HP Officejet to answer after 6 rings, and you set your answering machine to answer after 4 or fewer rings. This ensures that your answering machine will always answer before the HP Officejet. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP Officejet monitors the call during this time, listening for fax tones. If incoming fax tones are detected, the HP Officejet will emit fax reception tones and receive the fax; if there are no fax tones, the HP Officejet stops monitoring the line and your answering machine can record a voice message.
Using a telephone line splitter could affect the sound quality of your phone line, causing static. Try removing the splitter and connecting the HP Officejet directly to the telephone wall jack.
hp instant share setup troubleshooting
HP Instant Share setup errors (such as might occur when setting up the Address Book) are covered in the HP Instant Share screen-specific help. Specific operational troubleshooting information is provided in operational troubleshooting below.
operational troubleshooting
The hp officejet 5500 series troubleshooting section in the hp photo & imaging help contains troubleshooting tips for some of the most common issues associated with your HP Officejet. To access the troubleshooting information from a Windows computer, go to the HP Photo & Imaging Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages. To access troubleshooting information from the Macintosh (OS X), click the HP Director (All-in-One) icon in the Dock, select HP Help from the HP Director menu, select HP Photo and Imaging Help, and then click hp officejet 5500 series troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions.
hp instant share troubleshooting
Basic HP Instant Share troubleshooting topics are covered in the table below. Once you access the HP Instant Share website, online help is provided for any error messages encountered.
error message
Cant connect to the Internet
Your computer is unable to connect to the HP Instant Share server after the Go Online screen appears. Check your Internet connection and make sure you are online. If you are behind a firewall, verify that your browser proxy settings are correct.
HP Instant Share Service temporarily unavailable
The HP Instant Share server is currently down for maintenance. Try connecting again later.
Numerics
4 by 6 inch (10 by 15 cm) borderless photos copy, 22 fit to page, 24 load paper, 15
align ink cartridge, 117 align print cartridge, 65, 117 answering machine set up with voice/fax line,
set up with voice/fax/PC modem line, 102 attaching the front panel, 116 attaching the USB cable, 119 automatic document feeder, 1 load originals, 9 paper capacity, 82 automatic fax reports, 43
backup fax reception, 51 Best copy setting, 20 blocked carriage, 118 borderless photos copy, 22
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1. 2PK HP 74XL HP 75XL Black & Color Replacement Ink Cartridge For HP All in One Machines: Officejet J5730, J5740, J5750, J5780, J5790, J6480 Series HP Inkjet Printers: Deskjet D4260, D4360, D5360 Series HP Photo Printers: Photosmart C4285, C4385, C4480, C5250, C5280, C5500 Series by PRITOP
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3. HP Officejet 6310 All in One Printer
4. HP Officejet 4500 All in One (CB867A#B1H)









