Contents 6 Fax Send a fax.....41 Send a basic fax.....41 Send a fax manually from a phone...42 Send a fax using monitor dialing...43 Send a fax from memory....44 Schedule a fax to send later....45 Send a fax to multiple recipients from the control panel...45 Send a color original or photo fax....47 Change the fax resolution and Lighter / Darker settings...47 Change the fax resolution...48 Change the Lighter / Darker setting...49 Set new default settings....50 Send a fax in Error Correction Mode....50 Receive a fax....50 Receive a fax manually....51 Set up backup fax reception....51 Reprint received faxes from memory....52 Poll to receive a fax...52 Forward faxes to another number...53 Set the paper size for received faxes...54 Set automatic reduction for incoming faxes..54 Block junk fax numbers....54 Set the junk fax mode....55 Add numbers to the junk fax list...55 Remove numbers from the junk fax list..56 Change fax settings....56 Configure the fax header....56 Set the answer mode (Auto answer)....57 Set the number of rings before answering...57 Change the answer ring pattern for distinctive ring..57 Set the fax error correction mode....58 Set the dial type....58 Set the redial options....58 Set the fax speed....59 Fax over the Internet....59 Test fax setup.....60 Use reports....60 Print fax confirmation reports....61 Print fax error reports....61 Print and view the fax log....61 Cancel a fax....62 Configure and manage Manage the device....63 Monitor the device....63 Administer the device....64 Use device management tools....64 Toolbox....64 Toolbox tabs.....65
Set up faxing for the device....65 Set up faxing (parallel phone systems)...66 Choose the correct fax setup for your home or office...66 Select your fax setup case...68 Case A: Separate fax line (no voice calls received)...69 Case B: Set up the device with DSL....70 Case C: Set up the device with a PBX phone system or an ISDN line.71 Case D: Fax with a distinctive ring service on the same line..72 Case E: Shared voice/fax line...73 Case F: Shared voice/fax line with voice mail..74 Case G: Fax line shared with computer modem (no voice calls received).75 Case H: Shared voice/fax line with computer modem..77 Case I: Shared voice/fax line with answering machine..81 Case J: Shared voice/fax line with computer modem and answering machine.82 Case K: Shared voice/fax line with computer dial-up modem and voice mail.87 Serial-type fax setup....88 Configure the device.....89 Direct connection....89 Install the software before connecting the device (recommended)..90 Connect the device before installing the software...90 Share the device on a locally shared network..91 Uninstall and reinstall the software...Maintain and troubleshoot Work with print cartridges....93 Supported print cartridges...93 Handle the print cartridges....94 Replace the print cartridges...94 Align the print cartridges....98 Calibrate color....99 Clean the print cartridges....99 Clean the print cartridge contacts...100 Clean the area around the ink nozzles....101 Use a photo print cartridge....103 Store printing supplies....103 Store print cartridges...103 Use the print cartridge protector...103 Clean the device....104 Clean the glass.....104 Clean the lid backing....105 Clean the exterior....105 Clean the automatic document feeder...106 Troubleshooting tips and resources....108 Solve printing problems....109 The device shuts down unexpectedly...109 Error message appears on control-panel display...109 The device is not responding (nothing prints)..109 Device takes a long time to print...110 Blank or partial page printed...110 Something on the page is missing or incorrect...110 Placement of the text or graphics is wrong...111

Change device settings

You can change the device settings from these places: From the control panel. From the HP Solution Center. For more information, see Use the HP photo and imaging software. NOTE: When you are configuring settings in HP Solution Center, you cannot see the settings that have been configured from the control panel (such as the scan settings).
To change settings from the control panel 1. At the control panel, press the menu button for the function you are using (for example, Copy Menu). 2. To reach the option that you want to change, use one of the following methods: Press a control-panel button, and then use the left or right arrow keys to adjust the value. Select the option from the menu on the control-panel display. 3. Select the value that you want, and then press OK. To change settings from the HP Solution Center See Use the HP photo and imaging software.
Use the HP Solution Center
HP Solution Center is the entry point for the HP Photosmart Software. Use the HP Solution Center to change print settings, start the Fax Setup Wizard, order supplies, and access the onscreen Help. The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center. If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see the onscreen Help that came with the device. For information about opening the HP Solution Center, see Use the HP photo and imaging software.
Use the HP photo and imaging software
You can use the HP photo and imaging software to access many features that are not available from the control panel. The software is installed on your computer during setup. For further information, see the setup documentation that came with your device.
The HP photo and imaging software entry point is the HP Photosmart Software window. To open the HP Photosmart Software 1. Do one of the following: On the Windows desktop, double-click the HP Photosmart Software icon. In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. On the taskbar, click Start, point to Programs or All Programs, select HP, and then click the HP Photosmart Software. 2. If you have more than one HP device installed, select the tab with your product's name. NOTE: On a Windows computer, the features available in the HP Photosmart Software vary depending on the devices you have installed. The software is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the software. TIP: If the HP Photosmart Software on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the Getting Started Guide that came with your device.

Monitor the device

This section provides instructions for monitoring the device. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary.
Use this tool. Control panel to obtain the following information. Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of print cartridges. Print cartridge information: Click the Estimated Ink Levels tab to view the ink-level information, and then scroll to display the Cartridge Details button. Click the Cartridge Details button to view information about replacement print cartridges and expiration dates.

Toolbox

Chapter 7

Administer the device

This section provides information about administering the device and modifying settings.
Use this tool. Control panel to do the following.
Language and country/region: Press Setup, and then open the Preferences menu. If you do not see your country/region, press 99, and then find your country/region in the list. Control panel volume: Press Setup, and then open the Preferences menu. Fax sound volume: Press Setup, and then select Fax Sound Volume. Automatic report printing: Press Setup, and then open the Advance Fax Setup menu. Set the dial type: Press Setup, and then open the Basic Fax Setup menu. Set up redial options: Press Setup, and then open the Advance Fax Setup menu. Set the date and time: Press Setup, press Tools, and then press Date and Time.
Perform device maintenance tasks: Click the Services tab.
Use device management tools

Toolbox Toolbox tabs

The Toolbox provides maintenance information about the device. NOTE: The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements. To open the Toolbox 1. From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. 2. Right-click the HP Digital Imaging Monitor in the tray, point to Printer Model Name and then click Display Printer Toolbox.

Toolbox tabs

Set up the device with a computer dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the device.
Figure 7-6 Back view of the device
Chapter 7 (continued) 3 Computer with modem
To set up the device with a computer dial-up modem 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 4. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the HP device will not be able to receive faxes. 5. Turn on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 7. Run a fax test. For more information, see Test fax setup. When the phone rings, the device automatically answers after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax. Set up the device with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax.
Telephone wall jack Parallel splitter DSL/ADSL filter Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter.
Computer Computer DSL/ADSL modem
NOTE: You will need to purchase a parallel splitter (also called a coupler). A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

Case K: Shared voice/fax line with computer dial-up modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer dial-up modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up the device as described in this section. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Since your computer dial-up modem shares the phone line with the device, you cannot use both your modem and the device simultaneously. For example, you cannot use the device for faxing if you are using your computer dial-up modem to send an e-mail or access the Internet. There are two different ways to set up the device with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Figure 7-12 Example of a parallel splitter If your computer has two phone ports, set up the device as described below.
Figure 7-13 Back view of the device
Chapter Telephone wall jack Use the phone cord supplied in the box with the device to connect to the 1-LINE port Parallel splitter Computer with modem Telephone
To set up the device on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3. Connect a phone to the "OUT" port on the back of your computer dial-up modem. 4. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the device will not be able to receive faxes. 6. Turn off the Auto Answer setting. 7. Run a fax test. For more information, see Test fax setup. You must be available to respond in person to incoming fax calls, or the device cannot receive faxes.

To clean the glass strip inside the automatic document feeder 1. Turn off the device and unplug the power cord. NOTE: Depending how long the device is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder.
3. Raise the lid, as if you were loading an original on the glass.
4. Lift the automatic document feeder mechanism. There is a glass strip under the automatic document feeder.
5. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 6. Lower the automatic document feeder mechanism, and then close the cover of the automatic document feeder. 7. Close the lid. 8. Plug in the power cord, and then turn on the device.
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems. For a paper jam, see Clear paper jams. For paper-feed problems, such as the paper skew and paper pick, see Solve paperfeed problems. Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the print cartridges are installed. Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. Media is loaded correctly in the tray and is not jammed in the device. The rear access panel is locked into place. All packing tapes and materials are removed. The device is set as the current or default printer in the Printers folder. See your computer's documentation for more information. Pause Printing is not selected if you are using a computer running Windows. You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Solve printing problems

Blank or partial page printed
Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Work with print cartridges. Check the media settings Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For more information on paper-feed problems, see Solve paper-feed problems. There is a blank page in the file Check the file to make sure there is no blank page.
Something on the page is missing or incorrect
Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges. Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device. For more information, see Set minimum margins. Check the color print settings Make sure Print in Grayscale is not selected in the print driver.
Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.
Placement of the text or graphics is wrong
Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the trays are not overloaded. For more information, see Load media. Check the media size Content on a page might be cut off if the document size is larger than the media that you are using. Make sure the media size selected in the printer driver match the size of media loaded in the tray. Check the margin settings If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your device. For more information, see Set minimum margins. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Change print settings. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields. If the above solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help.

Poor print quality and unexpected printouts
Poor quality printouts Meaningless characters print Ink is smearing Ink is not filling the text or graphics completely Output is faded or dull colored Colors are printing as black and white
Poor print quality and unexpected printouts 111
Wrong colors are printing Printout shows bleeding colors Colors do not line up properly Lines or dots are missing from text or graphics

Poor quality printouts

Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges. Check the paper quality The paper might be too moist or too rough. Make sure the media meets HP specifications, and try to print again. For more information, see Select print media. Check the type of media loaded in the device Make sure the tray supports the type of media you have loaded. For more information, see Understand specifications for supported media. Make sure you have selected the tray in the print driver that contains the media that you want to use. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.
Meaningless characters print
If an interruption occurs to a job that is printing, the device might not recognize the rest of the job. Cancel the print job and wait for the device to return to the ready state. If the device does not return to the ready state, cancel all jobs and wait again. When the device is ready, resend the job. If prompted by the computer to retry the job, click Cancel. Check the cable connections If the device and computer are connected with a USB cable, the problem may be due to a poor cable connection. Make sure the cable connections at both ends are secure. If the problem persists, turn off the device, disconnect the cable from the device, turn on the device without connecting the cable, and delete any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the cable. Check the document file The document file may be damaged. If you can print other documents from the same application, try printing a backup copy of your document, if available.

Ink is smearing

Check the print settings When you print documents that use a lot of ink, allow more time to dry before handling the printouts. This is especially true for transparencies. In the printer driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features. However, note that decreasing ink saturation might give printouts a "washed-out" quality. Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see Change print settings. Check the media type Some types of media do not accept ink well. For these types of media, ink will dry more slowly and smearing may occur. For more information, see Select print media.

Ink is not filling the text or graphics completely
Check the media type Some media types are not suitable for use with the device. For more information, see Select print media. Check the print cartridges Make sure the print cartridges are not low on ink. For more information, see Manage the device.
Output is faded or dull colored
Check the print mode The Fast mode in the printer driver allows you to print at a faster rate, which is good for printing drafts. To get better results, select Normal or Best. For more information, see Change print settings. Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in the print driver. For more information, see Print on special and custom-sized media.
Colors are printing as black and white
Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Change print settings.
Wrong colors are printing
Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Change print settings. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges.
Printout shows bleeding colors
Check the print cartridges Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device. HP does not guarantee or support refilled print cartridges. For ordering information, see HP supplies.
Colors do not line up properly
Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges. Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.
Lines or dots are missing from text or graphics
Check the print cartridges Make sure the print cartridges are not low on ink. For more information, see Manage the device.
Solve paper-feed problems
For information on resolving jams, see Clear paper jams.
Media is not supported for the printer or tray
Use only media that is supported for the device and the tray being used. For more information, see Understand specifications for supported media.

Media is not picked up from a tray
Make sure media is loaded in the tray. For more information, see Load media. Fan the media before loading. Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.
Media is not coming out correctly
Make sure the output tray extension is extended; otherwise, printed pages may fall off the device.
Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

Pages are skewing

Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the device and reload the media properly, making sure that the paper guides are properly aligned. Load media into the device only when it is not printing.
Multiple pages are being picked up
Fan the media before loading. Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. Make sure the tray is not overloaded with paper. Use HP media for optimum performance and efficiency.

Solve copy problems

If the following topics do not help, see Support and warranty for information about HP support.

No copy came out

Check the power Make sure that the power cord is securely connected, and the device turned on. Check the status of the device The device might be busy with another job. Check the control-panel display for information about the status of jobs. Wait for any job that is processing to finish. The device might be jammed. Check for jams. See Clear paper jams. Check the trays Make sure that media is loaded. See Load media for more information.

Copies are blank

Check the trays If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load an original in the automatic document feeder (ADF). If you are copying from the scanner glass, make sure that the ADF is empty. Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The contrast setting might be set too light. Use the Copy button on the control panel to create darker copies.
Wrong original was copied
Check the trays If you are copying from the scanner glass, make sure that the ADF is empty.
Documents are missing or faded
Check the media The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Select print media for more information. Check the settings The quality setting of Fast (which produces draft-quality copies) might be responsible for the missing or faded documents. Change to the Normal or Best setting. Check the original The accuracy of the copy depends on the quality and size of the original. Use the Copy menu to adjust the brightness of the copy. If the original is too light, the copy might not be able to compensate, even if you adjust the contrast. Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade.

The "Dial Tone Detection" test failed Solution: Other equipment, which uses the same phone line as the device, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. Make sure you have correctly connected the device to the telephone wall jack. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack. If your telephone system is not using a standard dial tone, such as some PBX systems, this might cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a test fax. Check to make sure the country/region setting is set appropriately for your country/region. If the country/region setting is not set or is set incorrectly, the test might fail and you might have problems sending and receiving faxes.
Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the device to an analog phone line and try sending or receiving a fax. Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again.

Electrical specifications
Maximum power consumption: 60 W Idle state power consumption: 5.593 W Input voltage: AC 100 to 240 VAC, 1A, 50-60 Hz, grounded Output voltage: DC 36W, 32 Vdc 850 mA, 16Vdc 550 mA
Acoustic emission specifications (noise levels per ISO 7779)
Sound pressure (bystander position) Color printing: LpAd 43 (dBA) Black-and-white printing (Normal mode) and copying: LpAd 48 (dBA) Idle: LpAd 21 (dBA)
Sound power Color printing: LwAd 5.6 (BA) Black-and-white printing (Normal mode): LwAd 6.1 (BA) Black-and-white copying: LwAd 6.0 (BA) Idle: LwAd 3.3 (BA)

Regulatory information

The device meets product requirements from regulatory agencies in your country/region. This section contains the following topics: FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany RoHS notices (China only) Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Australia wired fax statement Warning for Australia and New Zealand with phone handset Declaration of conformity Regulatory model number Environmental product stewardship program

Appendix D

FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
For further information, contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo Alto, Ca 94304 (650) 857-1501 Modifications (part 15.21) The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ECM. See error correction mode edit scanned images 39 text in OCR program 40 electrical specifications 150 envelopes guidelines 18 load 25 tray supporting 20 environmental specifications 149 environmental sustainability program 158 error correction mode 50 error messages control panel 12 unable to activate TWAIN source 120 error reports, fax 61 error-correction mode, fax 58
dark images, troubleshoot copies 117 scans 121 darken copies 36 faxes 49 Declaration of Conformity (DOC) 157 default settings control panel 12 copy 33 driver 30 fax 50 print 30 deleting faxes from memory 52 dial tone test, failure 125 dial type, setting 58
Index modem and voice line, shared with (parallel phone systems) 77 modem and voice mail, shared with (parallel phone systems) 87 modem, shared with (parallel phone systems) 75 monitor dialing 43 paper size 54 parallel phone systems 66 pause 14 PBX system, set up (parallel phone systems) 71 phone cord connection test, failed 123 phone cord too short 132 phone cord type test, failed 124 photos 47 poll to receive 52 receive 50 receive, troubleshoot 127, 130 redial options 58 reduction 54 reports 60 reprint 52 resolution 48 rings to answer 57 schedule 45 send 41 send to multiple recipients 45 send, troubleshoot 127, 129, 131 separate line setup (parallel phone systems) 69 set up 65 settings 47 settings, change 56 setup types 66 shared phone line setup (parallel phone systems) 73 specifications 149 speed 59 speed-dial entries, set up 28 speed-dial groups, set up 28 test failed 122 test setup 60 troubleshoot 121 voice mail, set up (parallel phone systems) 74 wall jack test, failed 123 Fax menu 11 fax port, locating 9 firewalls, troubleshoot 109 fit to page 35 FoIP 59 fonts supported 147 forwarding faxes 53 Internet fax, using 59 ISDN line, set up with fax parallel phone systems 71
jams media to avoid 18 paper 134, 135 jobs settings 12 junk fax mode 54
getting started guide 7 glass clean 104 glass, scanner clean 104 load originals 17 locating 8 grainy or white bands on copies, troubleshoot 118 graphics incompletely filled on copies 117 ink not filling in 113 look different from original scan 121 missing lines or dots 114 greeting cards, load 26 groups, speed-dial set up 28

HP Officejet Pro 8500 All-in-One

Datasheet

HP Officejet Pro 8500 All-in-One print, fax, scan, copy Professional results meet big energy savings in this HP All-in-One. Plus, save up to 50% on cost per color page compared to lasers1. Laser Quality Speed2: Up to 15 ppm black, Up to 11 ppm color, Maximum 35 ppm black and 34 ppm color3 Scan Resolution: Up to 2400 x 4800 dpi; Maximum Scan Size: 8.5 x 11.7 in Copy Reduce/Enlarge: 25 to 400%; Maximum Number of Copies: 99 Fax Memory: Up to 125 pages, Speed Dial: Up to 99 numbers Display: LCD (2-in text) Networking: Built-in Ethernet Paper Handling: 250-sheet paper tray, 35-sheet automatic document feeder, Optional second 250-sheet paper tray
Up to 50% lower cost per color page than lasers1 Print professional color documents for up to 50% less cost per page than lasers with HP Officejet inks1. Print water-resistant documents on plain paper using pigment inks designed for business4. Save money by replacing only the individual pigment ink cartridge that runs out. Get more pages and fewer cartridge replacements with available high-capacity cartridges5. Cut energy use and build your bottom line This HP Officejet Pro All-in-One consumes up to 50% less energy than color laser all-in-ones6. Save money and energy with this efficient ENERGY STAR qualified all-in-one. Significantly reduce energy when using this HP All-in-One instead of four separate products. Greatly reduce paper use and costs by printing on both sides of the paper with two-sided printing.
All-around top performer Speeds equivalent to a laser printer with up to 15 ppm black, 11 ppm color2, 3. Maximum speeds of 35 ppm black, 34 ppm color3. Easily share this all-in-one and efficiently use resources with embedded wired Ethernet networking Print up to 500 sheets without reloading, thanks to an optional second 250-sheet paper tray. Access photos and insert images into documents using memory card slots right on your all-in-one7.
1 Majority of color laser AiOs < $600, June 2008, OJ Pro with highest-capacity cartridges. For details, see www.hp.com/go/officejet. 2 Based on ppm measured using FDIS ISO/IEC 24734. Standard applies to inkjet and laser products and excludes first set of test documents. 3 After first page. For details, see www.hp.com/go/inkjetprinter. 4 Based on HP internal testing, using papers with the ColorLok logo. 5 Not included. Please purchase separately.
Majority of color laser AiOs < $600, June 2008, energy use based on HP testing using the ENERGY STAR program's TEC test method criteria. For details, see www.hp.com/go/officejet. Memory card slots support Secure Digital/MultiMedia Card, CompactFlash, Memory Stick, Memory Stick Duo, xD-Picture Card.

Technical specifications

AIO Functions Print Technology Print Speed1, 2 Color print, color copy, color scan, color fax HP Thermal Inkjet Laser Quality Speed Black: Up to 15 ppm; Laser Quality Speed Color: Up to 11 ppm, Black: Maximum 35 ppm; Color: Maximum 34 ppm; 4 x 6 photos: As fast as 82 sec Color (best): Up to 4800 x 1200 optimized dpi color (on advanced photo paper, 1200 x 1200 input dpi); Black (best): Up to 1200 x 1200 dpi Borderless Printing Supported: Yes (up to 8.5 x 11 in, 215.9 x 279.4 mm); Direct Print Supported: Yes (memory cards, PictBridge cameras) 1 USB 2.0, 1 Ethernet, 1 PictBridge, 1 RJ-11 fax Up to 15,000 pages 4 slots: CompactFlash Type I and II; Memory Stick, Memory Stick Pro; Secure Digital (SD), High Capacity Secure Digital (SDHC), MultiMediaCard (MMC); xD-Picture Card; Conditionally supported: Secure MMC (encryption not supported); MagicGate Memory Stick (encryption not supported); Only by adapter: Memory Stick Duo, Memory Stick Pro Duo, Memory Stick Micro (adapter not included, purchase separately); Reduced-size MultiMediaCard, RS-MMC/MMC mobile/MMCmicro/miniSD/microSD (adapter not included, purchase separately) HP PCL 3 GUI Junk Barrier Supported: Yes (requires Caller ID); Remote Retrieval Capability Supported: No; Fax Forwarding Supported: Yes; Fax Phone TAM Interface Supported: No; PC Interface Supported: Yes; Fax Polling Supported: Yes; Distinctive Ring Detection Supported: Yes; Delayed Sending Supported: Yes; Auto Redialing Supported: Yes; Auto Fax Reduction Supported: Yes; Fax Memory (letter)3: Up to 125 pages; Maximum Broadcast Locations: 48; Speed Dials: Up to 99 numbers Speed dial, program dial, monitor dial, redial, speaker volume control, auto answer, manual faxing 3 sec per page; Fax and Modem Description: 33.6 Kbps Fax Resolution Black (standard): 203 x 98 dpi; Fax Resolution (photo): 203 x 196 dpi; Fax Resolution Black (best): Up to 300 x 300 dpi CIS; Scan Type: Flatbed, ADF; Max. scan size: 8.5 x 11.7 in Optical: Up to 4800 dpi; Hardware: Up to 2400 x 4800 dpi; Enhanced: Up to 19200 dpi; Bit-depth: 48-bit; Grayscale Levels: 256 Copies, size, quality, lighter/darker, paper size, paper type, two-sided, tray select, collate, margin shift, enhancement Black Text/Graphics: Up to 1200 x 600 dpi; Color Graphics: Up to 1200 x 600 dpi Black: Up to 35 cpm; Color: Up to 34 cpm Maximum: Up to 99 copies; Resize: 25 to 400% Letter, legal, statement, executive, 3 x 5 in, 4 x 6 in, 5 x 7 in, 5 x 8 in, 4 x 10 in, 4 x 11 in, 4 x 12 in, 8 x 10 in, envelopes (No.10, Monarch, DL); Custom Media Sizes: 3 x 5 to 8.5 x 14 in; Weight: Tray 1: 16 to 28 lb (plain media), 16 to 66 lb (special media), up to 110 lb index (cards); Tray 2 (optional): 16 to 28 lb (plain media only); Recommended: 20 to 24 lb Duplex Print Options: Automatic (standard); Standard: 250-sheet input tray, 35-sheet automatic document feeder, Optional second 250-sheet input tray; Input Capacity: Up to 250 sheets letter/legal, Maximum: Up to 70 sheets transparencies, Up to 55 cards, Up to 55 sheets 4 x 6 photos, Up to 55 sheets photo paper, Up to 20 envelopes; Output Capacity: Up to 150 sheets letter/legal, Up to 60 sheets transparencies, Up to 55 cards, Up to 15 envelopes 64 MB; Processor Speed: 384 MHz; Display: LCD (2-line text) Accessories Replacement Ink Cartridges7 What is in the Box7 Warranty Features Service and Support Power5 Operating System (compatible)

Windows 2000 (SP4), Windows XP Home (SP1) and Professional (SP1) (32 and 64-bit), Windows XP Professional x64 (SP1), Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, and Windows Vista Ultimate (32-bit x86 and 64-bit), Mac OS X v 10.4.11 or higher, Mac OS X v 10.5.x PC: Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 425 MB hard disk space, Internet Explorer 7.0; Windows 2000 (SP4), XP (SP1) Home, Professional, x64 Editions: Intel Pentium II, Celeron processor; Windows XP x64: AMD AthlonTM 64 or OpteronTM processor, Intel Xeon or Pentium processor with Intel EM64T support; Windows 2000 SP4: 128 MB RAM, 200 MB hard disk space; Windows XP 32-bit SP1: 512 MB RAM, 410 MB hard disk space; Windows XP x64 SP1: 512 MB RAM, 290 MB hard disk space; Internet Explorer 6.0. For all systems: CD-ROM and USB. For Windows 2000 Service Pack 4, Windows XP x64 Edition Service Pack 1, Windows XP Starter Edition, and Windows Vista Starter Edition, only the printer driver, scanner driver, and the Toolbox are available; Mac: Mac OS X v 10.4, v 10.5: PowerPC G3, G4, G5, or Intel Core processor, 256 MB RAM, 500 MB hard disk space, CD-ROM, USB Recommended Operating Temperature: 59 to 95 F (15 to 35 C); Maximum Operating Temperature: 41 to 104 F (5 to 40 C); Temperature Storage Range: -40 to 140 F (-40 to 60 C); Operating Humidity: 20 to 80% RH; Humidity Recommended Operating Range: 25 to 75% RH Power Supply Type: External Universal Power Supply; Input Voltage: 100 to 240 VAC (+/- 10%), 50 to 60 Hz; Power Consumption6: 55 watts maximum, 16 watts (printing), 34 watts (copy),.04 watts (off), 5.1 watts (powersave), 5.8 watts standby Acoustic Power Emissions: 6.7 B(A) (plain mono Normal mode), 7.1 B(A) (plain mono Draft mode); Acoustic Pressure Emissions: 59 dB(A) (plain mono Normal mode), 63 dB(A) (plain mono Draft mode), 16 dB(A) (idle mode) w x d x h: 19.45 x 18.86 x 11.77 in (494 x 479 x 200 mm); Weight: 26.24 lb (11.9 kg) One-year limited hardware warranty, 24-hour, 7 days a week Web support, business hour phone support within warranty period HP 2-year Next Business Day Exchange, UG103E HP 3-year Next Business Day Exchange, UG073E HP 4-year Next Business Day Exchange, UH607E HP Officejet Pro 8500 All-in-One, automatic two-sided printing accessory, HP 940 black/yellow printhead, HP 940 Cyan/Magenta printhead, HP 940 Black Officejet Ink Cartridge (~ 1,000 pages), HP 940 Cyan Officejet Ink Cartridge (900 pages), HP 940 Magenta Officejet Ink Cartridge (~ 900 pages), HP 940 Yellow Officejet Ink Cartridge (~ 900 pages), power supply, power cord, phone cord, setup poster, Getting Started Guide, CD-ROMs HP 940 Black Officejet Ink Cartridge (~ 1,000 pages), C4902A HP 940 Cyan Officejet Ink Cartridge (~ 900 pages), C4903A HP 940 Magenta Officejet Ink Cartridge (~ 900 pages), C4904A HP 940 Yellow Officejet Ink Cartridge (~ 900 pages), C4905A HP 940XL Black Officejet Ink Cartridge (~ 2,200 pages), C4906A HP 940XL Cyan Officejet Ink Cartridge (~ 1,400 pages), C4907A HP 940XL Magenta Officejet Ink Cartridge (~ 1,400 pages), C4908A HP 940XL Yellow Officejet Ink Cartridge (~ 1,400 pages), C4909A HP Hi-Speed USB Cable, Q6264A HP Jetdirect en1700 IPv4/IPv6 Print Server, J7988G HP Jetdirect ew2400 802.11g Wireless Print Server, J7951G HP 2101nw Wireless G Print Server, Q6301A HP Wireless Printing Upgrade Kit, Q6236A HP bt500 Bluetooth USB 2.0 Wireless Adapter, Q6273A HP Officejet Pro 250-sheet Paper Tray, CB802A

Minimum System Requirements
Print Resolution Print Capabilities Standard Connectivity Duty Cycle (monthly, letter) Memory Slots (number and type)

Operating Environment

Print Languages Standard Fax Features

Acoustics

Fax Phone Features Fax Speed (letter) Fax Resolution Scan Technology/Type/Size Scan Resolution4 Copier Settings Copy Resolution Copy Speed Number of Copies/Copy Resize Media Sizes/Weight Supported
Product Dimensions/Weight

Paper Handling

Memory/Processor/Display
For more information visit our website at www.hp.com
HP Product HP Officejet Pro 8500 All-in-One

Part Number CB022A

Product Identifier: A909a ENERGY STAR qualified models; see http://www.hp.com/go/energystar
1 Based on ppm measured using FDIS ISO/IEC 24734. Standard applies to inkjet and laser products and excludes first set of test documents. 2After first page; see http://www.hp.com/go/inkjetprinter for details. 3Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory. 4The maximum dpi at which you can scan is limited by available computer memory, disk space, and other system factors. 5Power requirements are based on Europe and North America. The operating readings are taken from the average power consumed during normal mode printing. 6Power measurement are based on Energy Star OM test procedure with 230 VAC, 50 Hz input. 7 Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see http://www.hp.com/go/learnaboutsupplies
2008 Hewlett-Packard Development Company, L.P. HP is a registered trademark of the Hewlett Packard Company. ENERGY STAR and the ENERGY STAR logo are registered U.S. marks. All other trademarks are the property of their respective owners. Microsoft and Windows are registered trademarks of Microsoft Corporation. This listing of non HP products does not constitute an endorsement by Hewlett Packard Company. The information contained herein is subject to change without notice and is provides "as is" without warranty of any kind. HP shall not be liable for technical or editorial errors or omissions contained herein. December 2008, rev 3