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HP Photosmart C8100 All-IN-ONEAbout HP Photosmart C8100 All-IN-ONE
Here you can find all about HP Photosmart C8100 All-IN-ONE like printer and other informations. For example: series.

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Manual

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Manual - 1 page  Manual - 2 page  Manual - 3 page 

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HP Photosmart C8100 All-IN-ONE, size: 12.8 MB
Related manuals
HP Photosmart C8100 All-IN-one Setup Guide
HP Photosmart C8100 All-IN-one Basics Guide

 

HP Photosmart C8100 All-IN-ONE

 

 

User reviews and opinions

<== Click here to post a new opinion, comment, review, etc.

Comments to date: 5. Page 1 of 1. Average Rating:
Vortexfugue 8:13pm on Sunday, October 3rd, 2010 
HP Photosmart printer Copier & Scanner I recently purchased the HP Photosmart. Fantastic product Very very easy to install and make it all work properly and for good.
raleightom 1:28pm on Friday, August 20th, 2010 
Cost of inks Simple to set up with good added bonus features HP should provide high capacity Ink cartridges rather than standard ones which soon run out
Jimba 3:31pm on Sunday, July 11th, 2010 
Only have had the printer for a month so can't comment on reliability or ink usage. Compact Design","Easy Setup","Easy To Use","Fast Operation". HP is good consistent quality. Compact Design","Easy To Use","Fast Operation","Great Print Quality","Reliable Hard Setup i am very happy with this printer... did my research and i am not disappointed in any way Easy Setup","Easy To Use","Fast Operation".
rampage 6:23am on Monday, June 7th, 2010 
Does the job Sounds very clunky when its working but seems to work OK. HP Photosmart Plus all in one (Print, Copy and Scan) Wireless I am very pleased with this unit. Print quality very good.
chaliapine 4:26am on Sunday, May 2nd, 2010 
Nice machine for the price, very happy with it Compact Design","Easy Setup","Easy To Use","Fast Operation","Great Print Quality","Reliable Noisy

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

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The Wireless Setup Wizard provides an easy way to connect the HP All-in-One to your network. You can also use SecureEasySetup, if your wireless router or access point
supports this feature. See the documentation that came with your wireless router or access point to find out if it supports using EasySetup and for additional setup instructions. CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase (WPA or WEP security) and a unique network name (SSID) for your wireless router. Your wireless router might have been shipped with a default network name, which is typically the manufacturer name. If you use the default network name, your network can be easily accessed by other users using the same default network name (SSID). It also means that the HP All-in-One might accidently connect to a different wireless network in your area which uses the same network name. If this happens you will not be able to access the HP All-in-One. For more information on how to change the network name, see the documentation that came with your wireless router. NOTE: Before connecting to a wireless infrastructure network, ensure that the ethernet cable is not connected to the HP All-in-One. NOTE: HP provides an online tool that might be able to find your wireless security settings automatically. Go to: www.hp.com/go/networksetup. To connect the HP All-in-One with the Wireless Setup Wizard 1. Write down the following information about your wireless router or access point: Network Name (also called SSID) WEP Key, WPA Passphrase (if needed) If you do not know where to find this information, see the documentation that came with your wireless router or access point. You might be able to find the network name (SSID) and the WEP key or WPA passphrase on the Embedded Web Server for the wireless router. NOTE: HP provides an online tool that might be able to find your wireless security settings automatically. Go to: www.hp.com/go/networksetup. 2. Touch Setup on the display. 3. Touch Network.

Network setup 9

NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. 4. Touch Wireless Setup Wizard. This runs the Wireless Setup Wizard. 5. Touch the name of the network you wrote down in step 1.
If you do not see your network name in the list a. Touch Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the network name (SSID). Touch the appropriate letters or numbers on the visual keyboard. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail.
c. When you have finished entering the new network name, touch Done, and then touch OK. If the HP All-in-One is unable to discover the network based on the network name you entered, you will be prompted to answer additional questions about your network, as described in steps d and e. Before continuing, move the HP All-inOne closer to the computer and run the Wireless Setup Wizard again to see if the HP All-in-One can discover your network automatically. d. Touch Infrastructure. e. Touch WEP encryption or WPA encryption. If you do not want to use WEP encryption, touch No, my network does not use encryption. Go to step 7. 6. If prompted, enter your WPA or WEP key as follows: a. Touch the appropriate letters or numbers on the visual keyboard. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. b. When you are finished entering the WPA or WEP key, touch Done. c. Touch OK to confirm. The HP All-in-One will attempt to connect to the network. If a message says you entered an invalid WPA or WEP key, check the key you wrote down for your new network, follow the prompts to correct the key, and then try again. 7. When the HP All-in-One connects successfully to the network, install the software on each computer that will use the device over the network. To connect the HP All-in-One with SecureEasySetup 1. Activate SecureEasySetup on your wireless router or access point. 2. Touch Setup on the display. 3. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options.

Network setup 14

Connect to additional computers on a network
You can share the HP All-in-One on a network so that more computers can use it. If the HP All-in-One is already connected to a computer on the network, you must install the HP All-in-One software on the network for each of the computers. During the installation, the software will discover the HP All-in-One on the network for each of the computers. Once you have set up the HP All-in-One on the network you will not need to configure it again when you add additional computers. NOTE: You can connect the HP All-in-One to either a wireless or wired network, but not both at the same time.
Change the HP All-in-One from a USB connection to a network connection
If you first install the HP All-in-One with a USB connection, you can later change to either a wireless or Ethernet network connection. If you already understand how to connect to a network, you can use the general directions below. NOTE: For optimal performance and security in your wireless network, use an access point (such as a wireless router) to connect the HP All-in-One. To change a USB connection to an integrated wireless WLAN 802.11 connection 1. Unplug the USB connection from the back of the HP All-in-One. 2. Touch Setup on the display. 3. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or
To change a USB connection to a wired (Ethernet) connection 1. Unplug the USB connection from the back of the HP All-in-One. 2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-in-One to an available Ethernet port on the router or switch. 3. Install the software for a network connection, choose Add a Device, and then choose Through the network. 4. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers from the previous USB installation.
4. Touch Wireless Setup Wizard. This runs the Wireless Setup Wizard. 5. Install the software for a network connection, choose Add a Device, and then choose Through the network. 6. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers from the previous USB installation.
For more detailed instructions on connecting the HP All-in-One to a network, see: Wired network setup on page 5 Integrated wireless WLAN 802.11 network setup on page 7 Wireless ad hoc network setup on page 10
Manage your network settings
You can manage network settings for the HP All-in-One through the HP All-in-One control panel. Additional advanced settings are available in the Embedded Web Server, a configuration and status tool you access from your Web browser using an existing network connection to the HP All-in-One.

Change advanced network settings from the control panel settings
The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings.
Change IP settings The default setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway. To see the IP address and subnet mask of the HP All-in-One, print a network configuration page from the HP All-in-One. NOTE: When manually entering an IP setting, you must already be connected to an active network, otherwise the setting will not stay when you exit from the menu. CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components will not be able to connect with the HP All-in-One. 1. Touch Setup on the display. 2. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. 3. 4. 5. 6. Touch Advanced Setup. Touch IP Settings. Touch Manual. Touch one of the following IP settings. IP Address Subnet Mask Default Gateway The visual keyboard appears on the display. 7. Use the visual keyboard to enter your IP settings. or
Network setup 18 Network setup
Use the HP All-in-One features
This chapter includes information about how to use the HP All-in-One for basic operations. In addition, it provides instructions about how to load paper, view and select photos, save photos to CD/DVDs, label the CD/DVDs, and replace the ink cartridges.
Load originals and load paper
You can load documents and photos on the glass to scan or copy them. Additionally, you can load slides or negatives in the Slide and Negative Film Holder to scan and then print them.

Load originals

You can copy or scan original documents up to letter- or A4-size by loading them on the glass. To load an original on the scanner glass 1. Lift the lid on the HP All-in-One. 2. Load your original print side down on the right front corner of the glass. TIP: For more help on loading an original, refer to the engraved guides along the edge of the glass.

3. Close the lid.

Load full-size paper
You can load many types of letter, A4, or legal paper into the main input tray of the HP Allin-One. To load full-size paper 1. Pull out the main input tray, and then slide the paper-width and paper-length guides to their outermost positions.

Chapter 3

2. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. 3. Insert the stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into the main input tray. If the HP All-in-One is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place. You could push the paper too far forward, causing the HP All-in-One to eject blank pages.
TIP: If you are using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the main input tray. 4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main input tray; make sure the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide.
5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go.
NOTE: When you use legal-size paper, leave the tray extender closed.
Load 10 x 15 cm (4 x 6 inch) photo paper
You can load up to 10 x 15 cm (4 x 6 inch) photo paper into the photo tray of the HP Allin-One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper or HP Premium Photo Paper. To load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray.
2. Insert the stack of photo paper into the photo tray with the short edge forward and the glossy side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Slide the paper-length and paper-width guides inward against the stack of photo paper until the guides stop. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.

Use the HP All-in-One features 21
4. Push in the photo tray, and then lower the output tray.

Avoid paper jams

To help avoid paper jams, follow these guidelines. Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the HP All-inOne, and cause paper jams. Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One.
View, select, and print photos
You can view and select photos on your memory card, storage device, or CD/DVD before or while printing them. To view, select, and print photos 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storage device to the front USB port, or insert a CD/DVD (label side up) into the LightScribe drive.
Use the HP All-in-One features 22
CompactFlash (CF) types I and II xD-Picture Card Secure Digital (SD), Secure Digital Mini (adapter required), Secure Digital High Capacity (SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; adapter required), TransFlash MicroSD Card, or Secure MultiMedia Card
Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Duo Pro (adapter optional), or Memory Stick Micro (adapter required)

2. 3. 4. 5. 6. 7.

The Photosmart Express menu appears, with the most recent photo shown on the display. Load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray or full-size photo paper in the main input tray. Touch View. The View Photos screen appears. Touch or to scroll through the thumbnails of your photos. When the thumbnail of the photo you want to view appears, touch it. When the photo appears by itself on the display, touch the image again. The Photo Options screen appears. Touch Print Preview. The Print Preview screen appears, showing how your photo will look when printed. If you want to select additional photos to view and print, touch Add More and repeat steps 46. (Optional) If you want to check and/or modify any of your print settings, touch Settings. To print the photo(s), touch Print or press the Print Photos button on the control panel. A print status screen displays the number of pages to print and the estimated time to complete.

Preserve your photos on CD/DVD and label the disc
The HP All-in-One enables you to save photos onto a CD/DVD, read the contents of a CD/DVD so you can view and print photos from the control panel on the HP All-in-One or transfer the photos to a connected computer, and add a text label to a LightScribecompatible CD/DVD. To save your photos to a CD or DVD 1. Load a CD or DVD (label side up) in the LightScribe drive of the HP All-in-One. NOTE: If you plan to create a LightScribe text label that you can print on the CD/ DVD, make sure the CD or DVD that you insert into the drive is a LightScribe disc.
2. Insert a memory card into the appropriate slot on the HP All-in-One, or connect a storage device to the front USB port. The Photosmart Express menu appears, with the most recent photo shown on the display. 3. Touch Save. The Save Photos menu appears. 4. Touch Save to CD/DVD. When the photos have been saved to the CD or DVD, the Photosmart Express menu appears.
TIP: You can also save photos to a CD or DVD by touching CD/DVD on the main screen, then choosing Backup Memory Card in the LightScribe CD/DVD menu. To create a LightScribe disc label 1. On the Photosmart Express menu, touch Create. 2. On the Create screen, touch or to scroll through the projects until you find LightScribe Labeling, then touch this project. 3. When prompted, load a LightScribe CD or DVD with the label side down.
The visual keyboard appears. 4. Use the visual keyboard to enter titles and subtitles that identify your CD or DVD, and touch Done on the visual keyboard when you are finished. 5. In the Label Summary screen, touch Burn. At the printing status screen, touch Return to Main Menu to continue with any nondisc tasks while disc labeling continues in the background. For more information on how to read or burn a CD/DVD, or use the LightScribe functions see the onscreen Help.

Scan an image

You can start a scan from your computer or from the control panel of the HP All-in-One. This section explains how to scan from the control panel of the HP All-in-One only. NOTE: You can also use the software you installed with the HP All-in-One to scan images. Using this software, you can edit a scanned image and create special projects using a scanned image.
Scan an original to a computer
You can scan originals placed on the glass by using the control panel.
To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Touch Scan. The Scan Menu appears. 3. Touch Scan to Computer. 4. If the HP All-in-One is connected directly to a computer with a USB cable, proceed to step 6. 5. If the HP All-in-One is connected to one or more computers on a network, do the following: a. The Select Computer menu appears. b. A list of the computers connected to the HP All-in-One appears on the display. c. Touch the required destination computer name. NOTE: The Select Computer menu might list computers with a USB connection in addition to those connected through the network. 6. The Scan To menu appears on the display, listing the applications on the computer. 7. Touch the appropriate computer application. A preview image of the scan appears on your computer, where you can edit it. 8. Make any edits to the preview image, and then click Accept when you are finished.

Scan an original to a memory card or storage device
You can send the scanned image as a JPEG image to the memory card that is currently inserted or a storage device that is currently attached to the front USB port. This enables you to use the photo print options to print borderless prints and album pages from the scanned image. NOTE: If the HP All-in-One is connected to a network, you can access the scanned image only if the card or device is being shared across the network. To save a scan to a memory card or a memory device. 1. Make sure that either a memory card is inserted into the appropriate slot or a storage device is attached to the front USB port on the HP All-in-One. 2. Load your original print side down on the right front corner of the glass. 3. Touch Scan. The Scan Menu appears. 4. Touch Scan to Memory Device. The HP All-in-One scans the image and saves the file to the memory card or the storage device in the JPEG format.

Make a copy

You can make quality copies from the control panel. To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge. The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges. NOTE: The HP All-in-One can only detect the ink levels for genuine HP ink. The ink levels in ink cartridges that are refilled or have been used in other devices might not register accurately. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the control panel 1. Touch Setup on the display. 2. Touch Tools. 3. Touch Display Ink Gauge. The HP All-in-One displays a gauge that shows the estimated ink levels of all cartridges installed.
TIP: You can also print a self-test report to see if ink cartridges might need to be replaced.
Replace the ink cartridges
Follow these instructions when you need to replace ink cartridges. NOTE: If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at firsttime setup. If you do not already have replacement ink cartridges for the HP All-in-One, you can order them by clicking the Shop for HP Supplies icon on your computer. On a Windows computer this is located in the HP folder in the Start menu. For more information see www.hp.com/buy/supplies. To replace the ink cartridges 1. Make sure the HP All-in-One is turned on. 2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.

Hardware setup troubleshooting
This section contains hardware troubleshooting information for the HP All-in-One. This chapter also provides warranty and support information. For support contact information, see the inside back cover of this guide.
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply. Troubleshooting and support 29
Troubleshooting and support
Chapter 4 Solution Make sure the power cord is firmly connected to both the HP All-in-One and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip.
Troubleshooting and support 30
Power connection Power cord and adapter Power outlet
If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Allin-One directly into a power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet.
Cause: You pressed the On button too quickly. Solution: The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with my computer
Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors. Solution: You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your

Troubleshooting and support 32
The Printer not Found screen appears during installation
Cause: The HP All-in-One is not turned on. Solution: Turn on the HP All-in-One. Cause: You do not have an active network connection. Troubleshooting and support

Solution:

Make sure you have an active network connection. Troubleshooting and support
To make sure your network connection is active 1. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again. 2. Check the cable connections from the HP All-in-One to your gateway, router, or hub to ensure connections are secure. 3. Make sure the HP All-in-One is connected to the network with a CAT-5 Ethernet cable. Cause: Cables are not connected properly. Solution: Check the following cables to ensure they are connected properly: Cables between the HP All-in-One and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP All-in-One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is preventing the HP All-in-One from accessing your computer. Solution: Uninstall the HP All-in-One software, and then reboot your computer. Temporarily disable anti-virus or anti-spyware applications, and then reinstall the HP All-in-One software. You can re-enable your anti-virus or anti-spyware applications after installation is complete. If you see firewall pop-up messages, you must always accept or allow the pop-up messages. If the screen still appears, try uninstalling the HP All-in-One software, rebooting your computer, and temporarily disabling your firewall before reinstalling the HP All-in-One software. You can re-enable your firewall application after installation is complete. If you still see firewall pop-up messages, you must always accept or allow the pop-up messages. For more information, see the documentation provided with the firewall software. Cause: A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Solution: Try temporarily disabling the VPN before proceeding with the installation. NOTE: The HP All-in-One is not accessible during VPN sessions. However, print jobs are saved in the print queue. When you exit the VPN session, print jobs in the print queue will be printed.

Wireless setup troubleshooting
This section addresses problems you might encounter setting up a network. Check the device display for specific error messages.
During wireless network setup you do not see the SSID (network name) displayed
Cause: Your wireless router is not broadcasting its network name (SSID) because the Broadcast SSID option is turned off. Solution: Access the router's Embedded Web Server and turn on the Broadcast SSID option. See the user guide that came with your wireless router for information on how to access the Embedded Web Server and check the Broadcast SSID setting. For more information, see: Connect to an integrated wireless WLAN 802.11 network on page 8 Cause: The wireless router (infrastructure) or computer (ad hoc) is too far from the HP All-inOne or there is interference.
Chapter 4 Solution: In order to establish a good signal between the HP All-in-One and wireless router (infrastructure) or computer (ad hoc), you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: If there is a long distance between your computer or wireless router and the HP All-in-One, move them closer together. If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP All-in-One and the computer or wireless router. If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference. If your computer or wireless router is near an external wall, move them away from the wall. Cause: Your network name (SSID) may be at the bottom of the SSID list that is displayed when you install the HP All-in-One on a wireless network. Solution: Touch to scroll to the bottom of the list. Infrastructure entries are listed first, ad hoc last. Cause: An Ethernet cable is connected to the HP All-in-One. Solution: When an Ethernet cable is plugged into the HP All-in-One, the wireless radio turns off. Unplug the Ethernet cable.
Troubleshooting and support 34

Weak signal

Cause: The HP All-in-One is too far away from the wireless router or there is interference. Solution: In order to establish a good signal between the HP All-in-One and wireless router, you might have to experiment a bit. Assuming the equipment is functioning properly, try doing the following things separately or in combination: If there is a long distance between your computer or wireless router and the HP All-in-One, move them closer together. If there are metal objects (such as a metal bookcase or refrigerator) in the transmission path, clear the path between the HP All-in-One and the computer or wireless router. If a cordless telephone, microwave, or other device that emits radio signals transmitting at 2.4 GHz is nearby, move it farther away to reduce radio interference. If your computer or wireless router is near an external wall, move them away from the wall.

Clear paper jams

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the top door.
Cause: The setting for MAC address filtering might be enabled on your wireless router. Solution: Disable MAC address filtering on your wireless router until the HP All-in-One has successfully connected to your network. If you re-enable MAC address filtering on your wireless router, make sure the MAC address of the HP All-in-One is on the list of acceptable MAC addresses.
Chapter 4 To clear a paper jam from the rear door 1. Turn off the HP All-in-One. 2. Press in the tab on the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Troubleshooting and support 36
Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place. Turn on the HP All-in-One, and then touch OK to continue the current job.
To clear a paper jam from the top door 1. Turn off the HP All-in-One. 2. Open the ink cartridge door.
Lift the top door that is located behind the ink cartridges and print head assembly.
Gently pull the paper out of the rollers. Troubleshooting and support CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Close the top door. Close the ink cartridge door.
Turn on the HP All-in-One, and then touch OK to continue the current job.
Information on ink cartridges and the print head
The following tips help maintain HP ink cartridges and ensure consistent print quality. Keep all ink cartridges in the original sealed packages until they are needed. Turn off the HP All-in-One from the control panel. Do not turn off the device by turning off a power strip or unplugging the power cord from the HP All-in-One. If you improperly turn off the HP All-in-One, the print head assembly might not return to the correct position. Store ink cartridges at room temperature (15.6-26.6 C or 60-78 F). HP recommends that you do not remove the ink cartridges from the HP All-in-One until you have replacement cartridges available to install. If you are transporting the HP All-in-One make sure you leave the ink cartridges installed to avoid ink leakage from the print head assembly. Clean the print head (via the Printer Toolbox Software maintenance) when you notice a significant decrease in print quality. Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges. Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.

Support process

If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: Fast access to qualified online support specialists Software and driver updates for the HP All-in-One Valuable HP All-in-One and troubleshooting information for common problems Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by device, country/region, and language.

Technical information

The technical specifications and international regulatory information for the HP All-in-One are provided in this section.

System requirements

Software system requirements are located in the Readme file.

Product specifications

For product specifications, go to the HP Web site at www.hp.com/support. Paper specifications Main input tray capacity: Plain paper sheets: Up to 100 (20 lb./75 gsm. paper) Output tray capacity: Plain paper sheets: Up to 50 (20 lb./75 gsm. paper) Photo tray capacity: Photo paper sheets: Up to 20 NOTE: For a complete list of supported media sizes, see the printer software. Technical information 38 Physical specifications Height: 21.6 cm (8.5 inches) Width: 44.8 cm (17.6 inches) Depth: 38.8 cm (15.3 inches) Weight: 11.3 kg (25 pounds) Power specifications Power consumption: 25 watts maximum (average printing) Input voltage: AC 100 to 240 V ~ 600 mA 5060 Hz Output voltage: DC 32 V===375 mA, 16 V===500 mA NOTE: Use only with the power adapter supplied by HP. Environmental specifications Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 5 to 40 C (41 to 104 F) Humidity: 20% to 80% RH non-condensing Non-operating (Storage) temperature range: 20 to 60 C (4 to 140 F) In the presence of high electromagnetic fields, it is possible the output from the HP All-in-One may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields

Energy Star notice

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov

Ink cartridge yield

Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Visit www.hp.com/pageyield for more information on estimated cartridge yields.

Regulatory notices

The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0712. This regulatory number should not be confused with the marketing name (HP Photosmart C8100 All-in-One series, etc.) or product numbers (L2523A, etc.).

Chapter 5

Warranty
Technical information 40 Technical information

 

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