START HERE

Windows 98, 2000, ME, XP

Turn on your PC
Turn your PC on and wait for the Windows desktop to appear. Close any open programs, including viruschecking programs.
Install the software first

Windows desktop

Insert the HP PSC software CD.
Follow the onscreen instructions.
When prompted to plug in the device (as shown to the left), go to step 3. Return to your computer in step 9.
If nothing appears on your computer screen after inserting the CD, search for setup.exe on the CD and double-click the file.
Make sure you are using the correct side of the poster.
Windows users: Follow the steps in order. Do not connect the USB cable until instructed to do so. See your box for exact contents and system requirements.

Attach the cover

Insert the two bottom tabs of the cover into the slots on the unit. Tilt the cover down and press firmly. Make sure the tabs lock into place and the cover is even with the device.
Remove output tray and load paper
Use blank white paper to prepare for print alignment.
Connect the power cord and USB cable
Do not connect the USB cable until you see the screen in Step 2. Do not connect the USB cable to a keyboard or non-powered hub.

Turn on your HP PSC

Turn power On and wait for display prompt. Note: See the reference guide for adjusting the display viewing angle.
Windows setup poster hp psc 2170 series all-in-one
Insert and align the print cartridges

Black label (56)

Finish software setup
Make sure to remove any packing material from inside the device.
Look at the screen with the green checkmark, and then continue. If you see the screen with the red "X", follow the instructions in the Readme.

e g a b d

Color label (57)

Try your new HP PSC

latches
Congratulations! You are now ready to use the HP PSC. Double-click the Director icon to get started.
Lift the print carriage door up until it catches. Wait for the print carriage to move to the center. Lift the blue and gray latches.
Hold the black print cartridge with the label on top as shown. Slide the cartridge into the right (gray latch) side of the print carriage. Hold the color print cartridge with the label on top as shown. Slide the cartridge into the left (blue latch) side of the print carriage.
Remove the bright pink tape from the print cartridges. Do not touch the gold-colored contacts or retape the cartridges.
Pull the end of the gray latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs. Repeat with the blue latch.
Make sure both latches are locked into position. Close the door.
Press Enter on the front panel to begin alignment. After a page prints, alignment is complete. Discard or recycle this page.
Make sure there are five icons in the HP Director window. If not, see the reference guide.
www.hp.com/support Copyright Hewlett-Packard Company 2003 Printed in USA, Mexico, Germany, and Singapore.
Insert the two bottom tabs of the cover into the slots on the device. Tilt the cover down and press firmly. Make sure the tabs lock into place and the cover is even with the device.
*Q3066-90192* *Q3066-90192*

Q3066-90192

Macintosh OS 9, OS X

Connect the USB cable

Connect the power cord
See your box for exact contents and system requirements. Windows users: see other side.
If you have an iMac, your USB port is on the side. Do not connect the HP PSC to a USB port on a keyboard or non-powered USB hub. See the reference guide for more details.
Macintosh setup poster hp psc 2170 series all-in-one
Remove the bright pink tape from the print cartridge. Do not touch the gold-colored contacts or retape the cartridges.
Pull the end of the gray latch toward you, press down until it stops, and then release. Make sure the latch catches below the bottom tabs. Repeat with blue latch.

Install the software

Double-click the HP All-InOne Installer icon on your desktop. hp_all-in-one_installer
Turn your Macintosh on and wait for your Macintosh to finish starting up. Insert the HP PSC software CD.

Follow the onscreen instructions. You may have to restart your Macintosh during setup. Be sure to complete the setup assistant.
Check the reference guide for other ways to get started with your HP PSC. The reference guide also provides instructions for changing the viewing angle on the display.

HP Photo & Imaging Help

Troubleshooting help

Internet help and technical support

Readme file

Dialog-box help

chapter 1

front panel overview
You can perform many functions using either the front panel or the HP PSC software. Even if you do not connect your HP PSC to a computer, you can use the front panel to copy documents or photos, print a proof sheet for a photo card, and print photos from a photo card. You can change a wide variety of settings using the front-panel buttons and menu system.

tutorial

This brief tutorial teaches you how to use your HP PSC to make a copy, adjust copy settings, and print a report. This is not a comprehensive tutorial; its purpose is to familiarize you with the front panel and the different buttons. It should take about ten minutes to complete the tutorial, after which you can experiment on your own. Note: We highly recommend that you take this tutorial before you start using your HP PSC for daily tasks. Review the table of contents or the index to find out about the other front-panel tasks covered in this online help. before you begin front panel features make a copy enhance your copy setup button

before you begin

Do the following: Follow the instructions in the Setup Poster to set up your HP PSC. You should install the HP PSC software before connecting the HP PSC to the computer. Make sure paper is loaded in the paper tray. If you need more information, see load paper on page 9. Have available a color photograph or picture that is smaller than Letter or A4 size. You will use this image for tutorial activities. Obtain a two or three-page document. You will use it for tutorial activities.

front panel features

Review the illustrations below and identify the location of the buttons on the front panel.

chapter 2

button

purpose

On: Turn the HP PSC on or off. Cancel: stop a job, exit a menu, or exit settings. Copy: select the copy function. When the button is lit, the copy function is selected. This button is lit by default. Scan: select the scan function. When the button is lit, the scan function is selected. Photo Card: select the Photo Card function. When the button is lit, the Photo Card function is selected. Use this button to print photos from a photo card or to save photos to your PC. Setup: access the menu system for reports and maintenance. Proof Sheet: print a proof sheet when a photo card has been inserted in a photo card slot. A proof sheet shows thumbnail views of all the photos on the photo card. You can select photos on the proof sheet, then print those photos by scanning the proof sheet. Left Arrow: scroll through settings, or to delete one character at a time from a text entry. Right Arrow: scroll through settings. Options: display copy, scan, or photo card print options. Press Copy, Scan, or Photo Card, then press Options to modify options for the selected function. You can also display options for the selected function by pressing Copy, Scan, or Photo Card repeatedly. Enter: select or save the displayed setting. Keypad: enter values. Start Black: start a black and white copy, scan, or photo card print job. Start Color: use to start a color copy, scan, or photo card print job.

CompactFlash

SecureDigital Memory Stick SmartMedia
The IBM Microdrive photo card uses the same slot as the Compact Flash photo card, as shown in the following illustration.
Note: You can only use one photo card in your HP PSC at a time. Note: By default, Windows XP will format a CompactFlash photo card of 64MB or more with FAT32 format. Digital cameras and other devices use the FAT (FAT16) format and cannot operate with a FAT32 formatted card. Either format your CompactFlash card in your camera or select FAT format to format your CompactFlash card in a Windows XP PC.

chapter 4

insert a photo card
After you take photos with your digital camera, you can print them immediately or save them directly to your computer. 1 Insert the photo card into the appropriate slot on your printer. When the photo card is inserted correctly, both the Photo Card button on the front panel and the LED next to the slot blink. Reading camera photo card. appears on the front panel display. The light next to the card slot blinks green when the card is being accessed. When the HP PSC is finished reading the card, the Photo Card button stops blinking and stays On and the light next to the card slot stops blinking. Another message appears showing the number of files found on the photo card, followed by a prompt to save or print the photos. 1 Save to PC 2 Print Photos Note: You may safely remove the card only when the LED next to the slot is off.
cards inserted incorrectly
If you insert a photo card backwards, the light next to the card slot blinks amber and the front panel may display an error message such as Photo card is in backwards or Card is not fully inserted.
save files to the computer
You can save directly from a photo card to your computer. When you save photos to your computer, you can view them in the HP Photo & Imaging Gallery, edit them, create photo collages, and album pages the possibilities are endless. When you are connected to a computer, you should save all the photos to your computer. This allows you to reuse your photo card. Make sure that the photo card is inserted into the appropriate slot on your HP PSC. Press 1 when Save to PC appears on the front panel display. This saves all the photos from the photo card to your computer using the HP PSC software. For Windows: by default, files are saved in month and year folders depending on when the photos were taken. The folders are created under the C:\MyDocuments\MyPictures folder. You can change the default location or the folders in which the files are saved. For Macintosh: files are saved to the computer in the default location HardDrive/Documents/HP All-in-One Data/Photos directory.

hp photo & imaging gallery
You can use the HP Photo & Imaging Gallery for viewing and editing image files. You can print images, send images by e-mail or fax to family and friends, upload images to a website, or use images in fun and creative printing projects with the HP Photo & Imaging Gallery. When you save photo card files to your computer, the HP Photo & Imaging Gallery opens automatically and displays thumbnails (small versions) of your images. For Windows: if you want to open the HP Photo & Imaging Gallery at a later time, open the Director and click the View & Print icon, which is located in the middle of the Director window. For Macintosh: if you want to open the HP Photo and Imaging Gallery at a later time, open the Director and click View and Print Images.

print a proof sheet

A Proof Sheet is a simple and convenient way to make prints directly from a photo card without the need for a computer. A Proof Sheet, which may be several pages long, shows thumbnail views of photos stored on the photo card. The file name, index number, and date appear under each thumbnail. After printing a Proof Sheet, fill in the circles with a pencil or black pen and place the Proof Sheet on the glass. The Proof Sheet is scanned and photo prints are generated automatically, without a computer. Insert the photo card into the appropriate slot on your printer. Press the Proof Sheet button. The front panel displays the message: Proof Sheet 1 = Print 2 = Scan Press 1. The Proof Sheet prints. If the photo card contains more than 20 photos, you will be prompted to select photos. You can select all photos, which will be printed on multiple pages, or the last 20 photos, which will be printed on a single page. Note: You can use the Proof Sheet index number to select which photos to print. This number may be different from the number associated with the photo on your digital camera. If you add photos to, or delete photos from, your photo card, you will need to reprint the Proof Sheet to see the new index numbers.

complete the proof sheet

After you have printed a proof sheet (shown below), as described in print a proof sheet, you can select photos to be printed.
Select the photos to print by filling in the circles located underneath the thumbnail images on the Proof Sheet with a dark pen. Select the number of prints, image size, paper size, and frame style by filling in the circles in step 2 of the Proof Sheet. Place the top of the Proof Sheet face down on the scanner glass in the front-right corner with the sides of the originals touching the right and front edges, then close the lid.
print photos by scanning a proof sheet
After you have printed and completed a Proof Sheet (see print a proof sheet on page 19 and complete the proof sheet on page 19), you can print photos from the photo card by scanning the proof sheet. Note: You may want to use a photo print cartridge for superior print quality. With the color and photo print cartridges installed, you have a sixink system. See work with print cartridges on page 38 for more information.

how to print the best quality photos
You can improve the quality of the photos you print with your HP PSC by using a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the color print cartridge and photo print cartridge installed, you have a six-ink system, which provides better quality photos. For more information, see order print cartridges on the inside of the back cover, and work with print cartridges on page 38.
options menu for photo card and proof sheet commands
reference guide Select Photos* Image Size* Paper Type Number of Copies* 3.(numeric input) Best Fast Normal All (1 - nnnn) Custom * Not shown if DPOF selected * sizes vary based on country settings. Letter Ax 6 inch Automatic Plain Paper Premium Photo Photo Paper Everyday Photo PhotQual Inkjet Premium Inkjet Brochure Glossy Brochure Matte Iron-On * Not shown if DPOF selected x 6 inch x 7 inch x 10 inch 1/2 x 3 1/4 inch x 4 inch 1/2 x 5 inch Paper Size Print Quality Set New Defaults No Yes
When you load a photo card, the following options become available in the options menu. Menu options vary depending on whether you are printing a DPOF file or photos.

Print What?*

Use DPOF Photos on Card
* Only shown if DPOF file on the photo card
Use when the Photo Card button is illuminated. Press Options or Photo Card to display the menu options.
Press and to move to the setting you want. Press Enter to select the displayed setting.
When you press Proof Sheet, the following options are available if there are more than 20 photos on the photo card:
Select Photos All (1 - nnnn) Last 20 Custom

use the copy features

The copy features let you do the following: Produce high-quality color and black-and-white copies using a variety of paper types and sizes, including iron-on transfers. Reduce or enlarge the size of the copies you make from 25% to 400% of the copys original size. (Percentages vary by model.) Make the copy lighter or darker, adjust the color intensity, select the number of copies, and specify the quality of the copies you make. Use special copying features to create a poster, make many sizes of photos, make high-quality copies of photos using special photo paper, or to create transparencies. Note: When copying a photo, you must select options for the correct paper type and photo enhancement. You may also want to use the photo print cartridge for superior print quality. With the color and photo print cartridges installed, you have a six-ink system. See work with print cartridges on page 38 for more information. Note: You can only copy to A4 or Letter-sized paper.

fit a copy to the page

Use Fit to Page when you want to automatically enlarge or reduce your original to fit the paper size you have loaded. You can enlarge a small photo to fit a fullsize page, as shown below. Using Fit to Page may also prevent unwanted cropping of text or images around the margins. Tip: Make sure that the glass is clean and the original has been placed in the bottom-right corner of the glass.
use the copy features Original Fit to Page
Load the original on the glass. Press Copy, if not already lit. Press Options until Reduce/Enlarge appears. Press until Fit to Page appears. Press Start Black or Start Color.
print several copies on one page
You can place multiple copies of an original on one page by selecting a photo size and then selecting the number of copies you want. There are several common photo sizes available from the Reduce/Enlarge option, which you access from the Options button. After you select one of the available sizes by pressing Enter, you may be prompted to select the number of copies that can be placed on the page if there is room for more than one.

Original Copy

Load the original on the glass. Press Copy, if not already lit. Press Options until Reduce/Enlarge appears. Press until the desired photo size appears, then press Enter. Press to select the maximum number of images that will fit on the page or one image per page. Some larger sizes do not prompt you for a number of images. In this case, only one image is copied to the page. Press Start Black or Start Color. Tip: If the selected number of photos will not fit on the page, an error message appears. Turn the original sideways (90 degrees) on the glass and start the copy again.

make a poster

When you use the Poster feature you divide your original into sections, then enlarge the sections so you can assemble them into a poster.

Original Poster

Load the original on the glass. Press Copy, if not already lit. Press Options until Reduce/Enlarge appears. Press until Poster appears, then press Enter. The default poster size is 2-pages wide. Do one of the following: Press Enter to select the default poster size. Press to select other poster size options, and then press Enter. Press Start Black or Start Color. Tip: After you select the poster width, the HP PSC adjusts the length automatically to maintain the proportions of the original. If the original cannot be enlarged to the selected poster size, an error message appears that tells you the number of pages wide that are possible. Select a smaller poster size and make the copy again.

set the prompt delay time
The Prompt Delay option lets you control the amount of time before a message is displayed in the front-panel display. You can choose Normal, Fast, or Slow. The default is Normal. 3 Press Setup. Press 2, then press 8. This selects Maintenance, and then selects Set Prompt Delay Time. Press until the delay time appears, then press Enter.

setup menu options

The following options are available from the Setup button.
1: Print Report 2: Maintenance
1:Menu Settings 2:Self-Test Report
1:Clean Print Cartridges 2:Align Print Cartridges 3:Restore Factory Defaults 4:Set Language and Country/ Region 5:Set Power Save Mode Time
Use Setup to display the Print Report and Maintenance options. Press and to move to the setting you want. Press Enter to select the displayed setting.
6:Set Scroll Speed 7:Set View Angle 8:Set Prompt Delay Time
additional setup information
This section covers how to handle messages that may or may not appear during installation, how to set up the connection between your computer and your HP PSC, and how to add and remove the HP PSC software. The standard installation instructions are provided in your Setup Poster, which you should keep for later use. If the HP Director displays all of the icons in the example below, then the software has been successfully installed.
possible installation problems
If you follow the instructions in the Setup Poster correctly, you should not have any problems with the installation of your HP PSC. If you do not follow the instructions, you may see any of the following problems: If you installed the hp psc software as requested on the setup poster and Microsofts New Hardware Found message did not appear If you are a Windows 98/2000/ME/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen after software installation and after the HP PSC was connected to your computer. If the Microsoft messages did not appear, try the following: Verify that you are using a full-speed (12 Mbps) USB cable and that it does not exceed 3 meters in length (9.8 feet). Verify that the computer is USB-ready. For more information about determining whether your computer is USB-ready, see your computers documentation or check with the computers manufacturer. Verify that the cable is plugged fully into your HP PSC and directly connected to the USB port on your computer. After the cable is connected properly, turn your HP PSC off and then on again.

chapter 8

Turn your HP PSC off and then on again, then restart your computer. If the previous steps do not solve the problem, remove and reinstall the software. For more information, see remove and reinstall your hp psc software on page 48.
If you set up your hp psc and connected it to your computer before installing the software and the New Hardware Message appears If you are a Windows 98/2000/ME/XP user, you may see one of the following dialog boxes:
To avoid errors, install the HP PSC software before you connect the HP PSC to your computer. If one of the above messages appeared and you clicked Next or OK, do the following: Press Esc on your keyboard to exit. Turn off your HP PSC. Disconnect the HP PSC from your computer (detach the USB cable). Follow the software installation steps outlined in the Setup Poster that came with your HP PSC.
If the previous version installed message appears If you receive a message that you have a previously installed version, you will see a message asking if you want to install a second version or remove the existing version. If your computer is unable to communicate with your HP PSC If communication cannot be established between your computer and HP PSC (for example, the HP PSC status icon has the yellow error triangle), try the same tasks outlined under If you installed the hp psc software as requested on the setup poster and Microsofts New Hardware Found message did not appear on page 45.
Note: You may also want to refer to the readme file for more information on possible installation problems. On Windows, you can access the readme file from the Start button on the taskbar; select Programs, HewlettPackard, hp psc 2000 series, View the Readme File. On Macintosh, you can access the readme file by double-clicking on the icon located in the toplevel folder of the HP PSC software CD-ROM.
set the language and country/region
Usually, the language and country or region are set when you install the HP PSC. If you set the country/region or language incorrectly during installation, use the following procedure. Press Setup. Press 2, then press 4. This selects Maintenance, and then selects Set Language & Country/ Region. You are prompted with a list of languages. You can also scroll through the languages using or. Using the keypad, enter the two-digit number for the desired language. When prompted, press Enter for Yes or Cancel for No. You are prompted with all the countries/regions for the selected language. You can also scroll through the countries/regions using. Using the keypad, enter the two-digit number for the desired country/ region. When prompted, press Enter for Yes or Cancel for No. You can confirm the language and country/region by printing a Self-Test Report, as follows: a. Press Setup. b. Press 1, then press 2. This selects Print Report, and then selects Self-Test Report.

to uninstall from a Macintosh computer 5 Double-click on Applications:HP All-in-One Software folder. Double-click on Uninstaller. Follow the directions that appear on the screen. After the program finishes removing the software, disconnect your HP PSC, and restart your computer. To re-install the software, insert the HP PSC 2170 Series CD-ROM into your computers CD-ROM drive, and follow the instructions that appear. Note: When re-installing the software, follow the instructions on the Setup Poster. Do not connect the HP PSC to your computer until after you have completed the software installation.

PC Requirements Item

Processor Windows Windows Windows Windows Windows RAM Windows Windows Windows Windows Windows

technical information

system requirements
The following specifications are subject to change without notice.

Minimum

98 98SE 2000 Millennium Edition XP 98 98SE 2000 Millennium Edition XP Any Intel Pentium II, Celeron, or compatible processor

Recommended

Intel Pentium III or higher

128 MB or more

Disk space needed for installation Additional disk space needed for scanned images Monitor Media I/O Internet access Sound card Other
600 MB 50 MB SVGA 800 x 600 with 16-bit color CD-ROM drive Available USB port Recommended Recommended I.E. 5.0 or higher Adobe Acrobat 4 or higher
Macintosh Requirements Item
Processor RAM Macintosh OS 9 Macintosh OS X Disk space needed for installation Additional disk space needed for scanned images Monitor Media I/O Internet access Sound card
G3 Processor 64 MB 128 MB 200 MB 50 MB SVGA 800 x 600 CD-ROM drive Available USB port
G4 Processor or higher 128 MB 256 MB

Recommended Recommended

chapter 9

paper specifications

This section contains the following topics: paper-tray capacities paper sizes

paper-tray capacities

Plain paper Legal paper Cards Envelopes Banners Transparency film Labels

Paper Weight

16 to 24 lb. (60 to 90 gsm) 20 to 24 lb. (75 to 90 gsm) 110 lb. max (200 gsm) 20 to 24 lb. (75 to 90 gsm) 16-24 lb. (60-90 gsm) N/A N/A

Input Tray1

Output Tray2
50 black, 20 color 50 black, 20 color 20 or less 25 or less 20 30
4 x 6 inch (10 x 15 cm) Photo 145 lb. (236 gsm)
1 Maximum capacity 2 Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the tray frequently.

paper sizes

Letter: 8.5 x 11 in. (216 x 279 mm) Legal: 8.5 x 14 in. (216 x 355.6 mm) Executive: 7.25 x 10.5 in. (184.2 x 266.7 mm) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm Letter: 8.5 x 11 in. (216 x 279 mm) A4: 8.27 x 11.69 in. (210 x 297 mm) U.S. #10: 4.12 x 9.5 in. (104.8 x 241.3 mm) A2: 4.37 x 5.75 in. (111 x 146 mm) DL: 4.33 x 8.66 in. (110 x 220 mm) C6: 4.49 x 6.38 in. (114 x 162 mm) Letter: 8.5 x 11 in. (216 x 279 mm) A4: 210 x 297 mm 3 x 5 in. (76.2 x 127 mm) 4 x 6 in. (101.6 x 152 mm) 5 x 8 in. (127 x 203.2 mm) A6: 105 x 148.5 mm hagaki post card: 100 x 148 mm Letter: 8.5 x 11 in. (216 x 279 mm) A4: 210 x 297 mm 3 x 5 in. up to 8.5 x 14 in. (76.2 x 127 up to 216 x 356 mm)

Software programs from other companies may be included with your HP PSC. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact HP Customer Support, do the following before you call. 1 Make sure that: a. Your unit is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray. Reset your unit: a. Turn off the unit using the On button located on the units front panel. b. Unplug the power cord from the back of the unit. c. Plug the power cord back into the unit. d. Turn on the unit using the On button. For more information, check the HP website at: http://www.hp.com/support If you are still experiencing problems and need to speak with an HP Customer Support Representative: Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start Copy, Black at the same time, until the serial number appears in the front-panel display. To display your service ID, on the front panel, press Enter and Start Copy, Color at the same time, until SERV ID: and the number appear in the front-panel display Print a Self-Test Report. See print a self-test report on page 38 for information on printing this report. Make a color copy. Be prepared to describe your problem in detail. Call HP Customer Support. Be near your unit when you call.
call in the U.S. during warranty
Call (208) 323-2551. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period. 61
chapter 10 U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice).
call elsewhere in the world
The numbers listed below are current as of the printing date of this guide. For a list of current international HP Support Service numbers, visit this address and choose your own country/region or language: http://www.hp.com/support For Korea, you can also visit this address: http://www.hp.co.kr/ You can call the HP support center in the following countries/regions. If your country/ region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services. Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply. For phone support in Europe, please check for the details and conditions of phone support in your country/region by consulting the following Web site: http://www.hp.com/support Alternatively, you can ask your dealer or call HP at the phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

prepare your unit for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your unit in for service, please follow the power off and rebox steps below to avoid further damage to the HP product.
chapter Turn on the unit. Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7. Open the print cartridge access door. Remove the print cartridges from their holders, and lower the latches. See replace the print cartridges on page 39 for information on removing the print cartridges. Place cartridges in an airtight bag. Caution! Remove both print cartridges and lower both latches. Failure to do so may damage your unit. 6 Turn off the unit. Close the print cartridge access door. Pack the unit for shipment using adequate packing materials.
Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. Place the return shipping label on the outside of the box. Include the following items in the box: A brief description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period. Your name, address, and a phone number where you can be reached during the day.

hp distribution center

To order HP PSC software, a copy of the printed Reference Guide, a setup poster, or other customer-replaceable parts, do one of the following: In the U.S. or Canada, call (208) 323 2551. Visit this website: www.hp.com/cposupport/software.html

warranty information

hp psc 2170 series Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached, whichever occurs first.

warranty service

express service
To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 61 for steps to take before calling Customer Support. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.

banner paper tips on loading 14 best copy quality 26 buttons front panel 3 setup 6 Start Black 33 Start Color 33
enhancements 27 enlarge 26 fit to page 28 lighten 27 make a poster 30 make copies 25 photo 28 quality 26 reduce 26 resize 5, 26 set number of copies 5, 26 several copies on a page 29 special copy jobs 28 specifications 54 speed 26 stop 31 T-shirt transfer 30 Customer Support 61 call from U.S. 61 call outside U.S. 62
tutorial 3 front-panel display set view angle 47
glass cleaning 37 greeting cards load 13
help 1 HP Web site 61 HP customer support 61 HP Director review 6 HP distribution center 64 HP papers tips on loading 13 HP Photo & Imaging Gallery 19, 34 HP PSC software 6
cancel copy 31 scan 34 cartridges align 41 replace 39 clean print cartridges 42 the exterior 37 the glass 37 the lid backing 37 color intensity of copy 27 CompactFlash 17 contact Customer Support 61 continuous paper tips on loading 14 contrast front-panel display 47 copy button 3 change default settings 27 color intensity 27 darken 27 defaults 27 enhance photo colors 27
darken a copy 27 default settings change for copy 27 restore factory defaults 42
ink cartridges, see print cartridges inkjet paper load 13 insert photo card 18 intensity of color copy 27 introduction to the HP Director 6 iron-on T-shirt transfers 30
enhancements 27 enlarge a copy 26, 28 envelopes load 11 environmental product stewardship program 55 environmental specifications 55
factory defaults change for copying 27 restore 42 fast copy quality 26 fit to page 28 front panel display 3 features 3 scan from 33 scroll speed of display 43
labels load 13 lamp power save mode 42 lid backing clean 37 light power save mode 42 lighten or darken copies 27 load change the paper type 14 envelopes 11 original on the glass 9
paper 9 photo paper 12 postcards 12, 13 print cartridges 39 set the paper size 14 tips 13
maintenance align print cartridges 41 clean print cartridges 42 clean the exterior 37 clean the glass 37 clean the lid backing 37 power save mode time 42 replace print cartridges 39 restore factory defaults 42 self-test report 38 memory card, see photo card Memory Stick 17 menus copy setup 31 maintenance 43 print reports 43 multiple copies on a page 29
normal copy quality 26 number of copies set 5, 26
options menu photo card commands 23 order print cartridges 74 originals how to place on glass 9 output tray 14 extender 11

paper change the type 14 load 9 paper size specifications 52 set the size 14 specifications 52 tips on loading 13 paper-tray capacities 52 load 9 phone numbers support services 61 photo card
CompactFlash 17 HP Photo & Imaging Gallery 19 insert a card 18 inserted incorrectly 18 Memory Stick 17 options menu 23 print a DPOF file 22 print a proof sheet 19 print individual photos 21 save files to computer 18 scan a proof sheet 20 SecureDigital 17 SmartMedia 17 specifications 54 what is a photo card 17 photo mode enhancement 28 photo paper load 12 photos enhance copy 28 enhance copy color 27 print a DPOF file 22 print directly from photo card 21 print individual photos 21 select on proof sheet 19 physical specifications 55 postcards load 12, 13 poster copy to 30 power save mode setup 42 power save mode time 42 power specifications 55 print DPOF file 22 envelopes 11 individual photos 21 margin specifications 53 photos directly from photo card 21 proof sheet 19 self-test report 38 specifications 53 to banner paper 14 print cartridges align 41 clean 42 handling 38 protector 38 replace 39 store 38 prompt delay set 43
proof sheet print 19 scan 20 select photos 19 protector print cartridge 38
quality copy 26 quick start 3 review the HP Director 6 use with a computer 6
reduce a copy 26, 28 regulatory notices 56 reinstall software 48 remove software 48 reports self-test 38 resize a copy 5, 26, 28 restore factory settings 42 returning your HP PSC 2170 Series for service 65
save a scanned image 33 photos to computer 18 scan button 3 different destination 34 from front panel 33 proof sheet 20 specifications 54 stop 34 to HP Photo & Imaging Gallery 34 scroll speed front panel display 43 SecureDigital 17 self-test report 38 set number of copies 26 power save mode 42 prompt delay 43 scroll speed 43 view angle 47 settings best copy quality 26 copy 27 copy a photo 28 copy color intensity 27
copy defaults 27 copy quality 26 copy speed 26 darken a copy 27 enlarge a copy 26 fast copy quality 26 lighten a copy 27 normal copy quality 26 power save mode 42 prompt delay 43 reduce a copy 26 scroll speed 43 text enhancement 27 setup additional information 45 button 6 SmartMedia 17 software introduction 6 remove and reinstall 48 specifications additional 55 copy 54