BlackBerry Media Sync

Version: 3.0.0

User Guide

SWD-899036-1117084820-001

Contents

Basics........ About BlackBerry Media Sync....... Supported file types....... System requirements: BlackBerry Media Sync...... Set up BlackBerry Media Sync....... Change the language for BlackBerry Media Sync...... Delete media files from your device....... Music........ Synchronize your music from your computer to your device..... Stop synchronizing playlists from your computer to your device..... Import album art to your device....... Pictures........ Import your pictures from your device to your computer...... Synchronize your pictures from your computer to your device..... Change the default folder on your computer for your imported pictures.... Optimize your pictures for your device...... Troubleshooting....... Some songs did not synchronize to my device...... My device does not recognize my media card...... Exceeded memory limit........ I cannot import album art....... A picture folder on my computer is not recognized..... Legal notice........ 11

Basics

About BlackBerry Media Sync
You can use BlackBerry Media Sync to manage your music and pictures on your BlackBerry device from your computer. You can synchronize the following items: your playlists from your iTunes library or Windows Media Player library on your computer to your device your podcasts and other audio files that are in a playlist from your music application on your computer to your device your pictures between your device and computer
If a software update becomes available for BlackBerry Media Sync, you are prompted to complete the update. Related topics System requirements: BlackBerry Media Sync, 3 Supported file types, 2

Supported file types

Media type Music Supported file types .wav.wma.mp3.m4a.aac
Audio files that contain digital rights management (DRM) technologies are not supported. If you purchase songs from the iTunes Store, only iTunes Plus versions are supported in BlackBerry Media Sync. Pictures .bmp.jpg.gif.png
Related topics About BlackBerry Media Sync, 2
System requirements: BlackBerry Media Sync
Item BlackBerry device Operating system Requirement BlackBerry Device Software 4.2 or later a media card or on-board device memory
One of the following operating systems: Windows Vista Windows XP SP2 or later Windows 7

Music application

One of the following music applications: iTunes 7.7.1 or later Windows Media Player 10 or later
Set up BlackBerry Media Sync
The first time that you use BlackBerry Media Sync, you are prompted to set your preferences. You can change these settings at any time from the Options menu. 1. Connect your BlackBerry device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. In the Name your device field, type a personalized name for your device. 4. If your device includes on-board device memory and you want to save your songs and pictures to this memory type instead of a media card, in the Store media on drop-down list, click Device Memory. 5. In the Reserved Memory field, use the slider to specify the amount of memory that you want to keep free for files other than media files. The amount of reserved memory is added to the amount of used memory for BlackBerry Media Sync. 6. In the Music section, select your music application. 7. Click OK.
Change the language for BlackBerry Media Sync
1. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 2. In BlackBerry Media Sync, click Options.
3. Click the General tab. 4. In the Language drop-down list, click a different language. 5. Click OK.

Delete media files from your device
You can delete the media files that you synchronized from your computer to your BlackBerry device using BlackBerry Media Sync. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Click Options menu. 4. Click the Device tab. 5. Perform any of the following actions: If you want to delete your songs and playlists, click Delete Music. If you want to delete your pictures, click Delete Pictures. 6. Click OK. 7. Disconnect your device from your computer.
Synchronize your music from your computer to your device
To perform this task, in your BlackBerry device options, mass storage mode must be turned on. For more information about mass storage mode, click Help on your device. You can synchronize specific iTunes playlists and Windows Media Player playlists to your device or a random selection of your songs that are not in a playlist. The number of your songs and playlists that you can synchronize depends on the amount of memory on your media card or on-board device memory that is available for storing music files. Connect your device to your computer. Keep your device connected until you have completed step 6. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. Click the Music tab. If necessary, in the drop-down list, select your music application. Perform one of the following actions: To synchronize specific playlists, select the check box beside one or more playlists. To synchronize a random selection of your songs, select the Fill available space with random music check box. Available space does not include the reserved space. To synchronize specific playlists as well as a random selection of your songs, select the check box beside one or more playlists. Select the Fill available space with random music check box. Available space does not include the reserved space. 6. Click Sync Music. 7. Click OK. 8. Disconnect your device from your computer. To view your playlists on your device, click the Media icon or Music icon. Your songs that are not in a playlist appear in the Random Music playlist. Related topics Some songs did not synchronize to my device, 9 1. 2. 3. 4. 5.

Stop synchronizing playlists from your computer to your device
When you stop synchronizing playlists from your computer to your BlackBerry device, your playlists are removed from your device, but not from your computer. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Click the Music tab. 4. If necessary, in the drop-down list, select your music application. 5. Clear the check box beside the playlists that you want to stop synchronizing with your device. 6. Click Sync Music. 7. Disconnect your device from your computer.
Import album art to your device
If you are using iTunes as your music application and you have album art in your iTunes library, you can import the album art to the media application on your BlackBerry device. For more information about adding album art to your iTunes library, see the online help in iTunes. If you are using Windows Media Player as your music library, the album art is imported automatically. 1. 2. 3. 4. 5. 6. 7. Connect your device to your computer. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. Click the Music tab. In the drop-down list, select iTunes. Click the Import Album Art link. In the dialog box, click OK. Click Sync Music.
Your songs are synchronized again to add the album art. Related topics I cannot import album art, 9

Pictures

Import your pictures from your device to your computer
When you connect your BlackBerry device to your computer, you can import any new pictures that are on your device to your computer. You cannot import pictures if media file encryption on your device is turned on. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Click the Pictures tab. 4. Click BlackBerry Device Pictures. 5. If you want to import all your pictures again, select the Include older pictures check box. 6. Click Import to computer. 7. Disconnect your device from your computer. Related topics Change the default folder on your computer for your imported pictures, 7

Synchronize your pictures from your computer to your device
Pictures that are synchronized from your computer to your BlackBerry device are located in the media application on your device in the Pictures section. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Click the Pictures tab. 4. Click the Computer Pictures tab. 5. Perform any of the following actions: Select the check box beside one or more folders that contain your pictures. Click the plus sign (+) to browse to a folder that contains your pictures. Click OK. Select the check box next to the newly added folder. 6. Click Sync Pictures. 7. Disconnect your device from your computer. If you selected a folder that contains subfolders on your computer, the subfolders also appear on your device. Related topics Optimize your pictures for your device, 8
Change the default folder on your computer for your imported pictures
You can change the folder on your computer that contains your pictures that you import from your BlackBerry device. The default folder is in one of the following locations:

1. 2. 3. 4. 5. 6. 7.

Windows XP: C:\Documents and Settings\<name>\My Documents\My Pictures\BlackBerry\ Windows Vista: C:\Users\<name>\Pictures\BlackBerry\ Windows 7: C:\Users\<name>\MyPictures\BlackBerry\ Connect your device to your computer. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. Click the Options menu. Click the General tab. In the Pictures section, next to the Save pictures imported from your device to field, browse to a folder. Click OK. Disconnect your device from your computer.
Note: You cannot select a root folder or a system folder. Related topics Import your pictures from your device to your computer, 7
Optimize your pictures for your device
You can optimize the pictures on your computer for ideal device viewing and to save space on your BlackBerry device. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Click the Options menu. 4. Click the General tab. 5. In the Pictures section, select the Shrink pictures when synchronizing to your device to save memory check box. 6. Click OK. 7. Disconnect your device from your computer. Related topics Synchronize your pictures from your computer to your device, 7

Troubleshooting

Some songs did not synchronize to my device

Try performing the following actions: Verify that your media card or on-board device memory has enough available memory to store your songs. Verify that your songs do not contain digital rights management (DRM) technologies. Verify that your songs are in a supported format. Verify that mass storage mode is turned on.
Related topics Synchronize your music from your computer to your device, 5
My device does not recognize my media card
Try performing the following actions: Verify that your media card is inserted in your BlackBerry device correctly. For more information about inserting a media card into your device, see the printed documentation that came with your device. In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn off mass storage mode or MTP. Format the media card. Turn on mass storage mode or MTP.

Exceeded memory limit

This message appears when there is not enough memory on your media card or on-board device memory for your music that you selected to synchronize. Try performing the following actions: Consider using a higher capacity media card. Select fewer playlists to synchronize. Transfer media files that you have stored on your on-board device memory to a media card. On your computer, in the Options section of BlackBerry Media Sync, decrease the amount of memory that is kept free for files other than your music files.
I cannot import album art
You cannot import iTunes album art if iTunes is busy, or if you are creating playlists, updating podcasts, or accessing the iTunes Store.
Try closing any open dialog boxes or finishing any iTunes tasks before trying to import album art again. Related topics Import album art to your device, 6
A picture folder on my computer is not recognized
If you are trying to synchronize pictures from a specific folder on your computer to your BlackBerry device, the folder might appear dimmed in one of the following situations: the folder on your computer is deleted the folder on your computer is renamed the folder on your computer is a network drive or USB drive and it is disconnected

Try to correct any of these issues and synchronize again, or select another folder.

Legal notice

2009 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. iTunes, iTunes Plus and iTunes Store are trademarks of Apple Inc. iTunes is not endorsed in any manner by Research In Motion Limited. Windows, Windows Media, and Windows Vista are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES,

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BlackBerry Media Sync

2.0 Version: 2.0

User Guide

SWD-632911-0325083046-001

Contents

About BlackBerry Media Sync....... System requirements: BlackBerry Media Sync...... Set up BlackBerry Media Sync....... Synchronize your music from your computer to your device..... Import album art to your device....... Check for BlackBerry Media Sync updates...... Change the language for BlackBerry Media Sync...... Troubleshooting....... Some songs did not synchronize to my device...... My device does not recognize my media card...... Exceeded memory limit........ I cannot import album art....... Legal notice........ 7
About BlackBerry Media Sync
You can use BlackBerry Media Sync to synchronize your music playlists from your iTunes library or your Windows Media Player library on your computer to your BlackBerry device. You can also synchronize your podcasts and other audio files from your library to your device if those files are part of a playlist. BlackBerry Media Sync supports the following audio file types:.wav,.wma,.mp3,.aac, and.m4a. Audio files that contain digital rights management (DRM) technologies are not supported.
Related topics System requirements: BlackBerry Media Sync, 2
System requirements: BlackBerry Media Sync
Item BlackBerry device Operating system Requirement BlackBerry Device Software version 4.2 or later a media card or on-board device memory
One of the following operating systems: Windows Vista Windows XP SP2 or later

Music application

One of the following music applications: iTunes version 7.2 or later Windows Media Player version 10 or later
Related topics About BlackBerry Media Sync, 2
Set up BlackBerry Media Sync
The first time that you use BlackBerry Media Sync, you are prompted to select your preferred settings. You can change these settings at any time from the Options menu. 1. Connect your BlackBerry device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. In the Device section, perform the following actions: In the Name your device field, type a personalized name for your device. If your device includes on-board device memory and you want to save your songs to this memory type instead of a media card, in the Music location drop-down list, click Device Memory.
Synchronize your music from your computer to your device
In the Keep this amount of memory free field, specify the amount of memory that you want to keep free for files other than music files. 4. In the Music section, perform the following actions: In the Select music library section, select iTunes or Windows Media Player. If you selected iTunes and want to import album art into BlackBerry Media Sync, click Import. 5. Click OK.
To perform this task, in your BlackBerry device options, mass storage mode must be turned on. For more information about mass storage mode, click Help on your device. You can synchronize specific iTunes and Windows Media Player playlists to your device or a random selection of your songs that are not in a playlist. The number of your songs and playlists that you can synchronize depends on the amount of memory on your media card or on-board device memory that is available for storing music files. 1. Connect your device to your computer. Keep your device connected until you have completed step 5. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. Perform one of the following actions: To synchronize specific playlists, select the check box beside one or more playlists. To synchronize a random selection of your songs that are not in a playlist, select the Add random music to free space check box. These songs appear in the Random Music playlist in the media application on your device. To synchronize specific playlists as well as a random selection of your songs that are not in a playlist, select the check box beside one or more playlists. Select the Add random music to free space check box. Songs that are not in a playlist appear in the Random Music playlist in the media application on your device. 4. Click Sync. 5. Click OK. 6. Disconnect your device from your computer.

Related topics Some songs did not synchronize to my device, 5
Import album art to your device
If you are using iTunes as your music library, you can import the album art to the media application on your BlackBerry device. If you are using Windows Media Player as your music library, the album art is imported automatically. 1. Connect your device to your computer. 2. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 3. In BlackBerry Media Sync, click Options. 4. In the Import album art from iTunes section, click Import. 5. In the dialog box, click OK. 6. On the Options screen, click OK.
Check for BlackBerry Media Sync updates

Click Sync.

Your songs are synchronized again to add the album art.
Related topics I cannot import album art, 5
1. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. 2. In BlackBerry Media Sync, click Options. 3. In the General section, beside Check for updates, perform one of the following actions: To check for updates automatically each time that you open BlackBerry Media Sync, select At startup. To check for updates manually, select Manually. If you select this option, you can check for updates from the Help menu. 4. Click OK.
Change the language for BlackBerry Media Sync
1. 2. 3. 4. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. In BlackBerry Media Sync, click Options. In the General section, in the Select your language drop-down list, click a different language. Click OK.

Troubleshooting

Some songs did not synchronize to my device
Try performing the following actions: Verify that your media card or on-board device memory has enough available memory to store your songs. Verify that your songs do not contain digital rights management (DRM) technologies. Verify that your songs are in a supported format. Verify that mass storage mode is turned on.
Related topics Synchronize your music from your computer to your device, 3
My device does not recognize my media card
Try performing the following actions: Verify that your media card is inserted in your BlackBerry device correctly. For more information about inserting a media card into your device, see the printed documentation that came with your device. In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn off mass storage mode or MTP. Format the media card. Turn on mass storage mode or MTP.

Exceeded memory limit

This message appears when there is not enough memory on your media card or on-board device memory for your music that you selected to synchronize. Try performing the following actions: Consider using a higher capacity media card. Select fewer playlists to synchronize. Transfer media files that you have stored on your on-board device memory to a media card. On your computer, in the Options section of BlackBerry Media Sync, decrease the amount of memory that is kept free for files other than your music files.
I cannot import album art
You cannot import iTunes album art if iTunes is busy, or if you are creating playlists, updating podcasts, or accessing the online store.
Try closing any open dialog boxes or finishing any iTunes tasks before trying to import album art again.
Related topics Import album art to your device, 3

Legal notice

2009 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. iTunes is a trademark of Apple Inc. iTunes is not endorsed in any manner by Research In Motion Limited. Windows Media, Windows Vista and Windows XP are trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES,

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