CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN
For your information: The identication sticker can be located underneath or on the back of your receiver. The telecommunication network voltage used is the category number 3.
Note to Satellite Dish Installer
This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. Refer also to the 810-2 which, by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical.
Great TV viewing is in your hands!
A good way to begin learning about your DIRECTV System is to familiarize yourself with the remote control. Youll nd further details throughout the User Guide relating to specic functions.
Keys in the shaded area below can be programmed to function with your VCR, DVD player or stand-alone DVR unit. MODE SWITCH POWER
Changes remote to control other TV INPUT equipment, for example, a DVD Changes the source the piece of equipment whose signal is displayed on your TV AV1 AV2 TV Cycles through HD resolution and screen format options
Turns your DIRECTV HD Receiver and other equipment on and off, as selected with MODE switch Turns your TV and DIRECTV HD Receiver on and off
DIRECTV & TV POWER ON/OFF

FORMAT STOP

TV INPUT

& TV POWER

FORMAT

ADVANCE PLAY FFWD

Navigating 101
Youll nd you can get around nearly all onscreen menus the same simple way. 4Highlight a menu or button by using the ARROW keys (up, down, left and right). 4Choose it by pressing SELECT while the item is highlighted.
Note: Dont worry about getting stuck in a menu. You can always press EXIT to return to video.

REPLAY REWIND

ACTIVE

RECORD

Displays the DIRECTV Active Channel local weather and more! Displays the onscreen program Guide

Displays your To Do List

SELECT
Exits any menu and returns to last channel viewed Move highlight to items in whatever direction needed
Selects any highlighted item Takes you to the screen you visited previously Displays a compact menu of settings and services

SELECT BACK

ARROWS INFO
Displays info for a highlighted or fullscreen program

VOL CHAN

Quick Tip
To place batteries in your remote control: 1. Remove cover from the battery compartment by sliding it downward. 2. Insert 2 AA batteries (supplied), matching the positive (+) and negative () at each end. 3. Slide the cover back on to complete installation. To program your remote control: 1. See Programming Your Remote Control on page 70.

DIRECTV Active Channel

The DIRECTV Active Channel provides a variety of interactive services, including daily and extended weather forcasts, daily horoscopes, lottery results, pay per view and broadcast TV recommendations, and special DIRECTV promotions. Press the ACTIVE key to access these features.

Current Date & Time

The Channel Banner
Any time you tune to a channel, the Channel Banner appears across the top of the screen, displaying info on the channel and show you are currently watching: 1) Current date & time

DIRECTV Channel

Program Info
2) DIRECTV Channel Channel logo, number and call letters of the station youre currently viewing. 3) Program Info Program title, stop and start time and rating of the current program.

Current Favorites

4) Current Favorites Favorite Channels list currently in use. 5) Audio options A lled in icon indicates alternate audio options are available. A hollow icon,

Audio Options

no alternate audio options are available. 6) Messages A lled in icon indicates new DIRECTV messages in Caller ID & Messages. A hollow icon, there are no new or unread messages.

Messages

7) Parental Controls Parental Controls lock status. Three icons: Locked ( lled-in lock icon), unlocked (hollow unlocked icon) and temporarily unlocked ( lled-in locked icon).

Parental Controls

To see program details at any time press INFO on your remote (press a second time to clear). Select More Info button to see additional options.
Your DIRECTV service includes dozens of enjoyable, continuous, commercial-free music channels with something for every taste. Tune to these just as you would to any channel. Youll see a special Channel Banner that initially displays the channel description (for example, Alternative, Todays Country). As each song is played, its info will appear in the banner, including song title, artist and record company.

Music Channels

The Guide
Overview of the DIRECTV Advanced Program Guide
The Guide displays listings of current and upcoming programs for up to 7 days in advance. Find out whats on (now or later), change the channel, nd and purchase a pay per view movie or event, or search for a program youre interested in. Icons you may see in the Guide: 4 Broadcast in letterbox (16:9 widescreen) format All Day Ticket Pay Per View showings (pay once, watch all day) HD program Dolby Digital audio available
Press the GUIDE key twice to skip the Category Sort screen.

ID E GU

Press the GUIDE key on your remote, then choose how you want to lter the Guide (or press GUIDE twice to skip the lter). Select All Channels, or channels in a specic category.
Getting Around in the Guide
Moving through the Guide is simple: 4 The UP, DOWN, LEFT and RIGHT arrow keys move you through listings and time slots. Highlight a program or channel cell to view its description. 4 Use the CHAN key up or down to scroll a full page. 4 Press the RED or GREEN keys to move forward or back in time. 4 To tune to a program that is on now, highlight the program and press SELECT. Selecting a future program displays program information. 4 Press INFO when youve highlighted a show in the Guide to view a more in-depth description and options. Pressing INFO when youve highlighted the channel name displays the channels listing for up to 7 days. 4 Press SELECT when youve highlighted a channel cell (far left) to view that channel in the TV window. 4 Press MENU to see Guide options, change your Favorites list, or jump to a desired date and time.

* Dolby is a registered trademark of Dolby Laboratories.

Category Sort

This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies, Sports or News. This option only appears in the Quick Menu over the Guide. While in the Guide, from the Quick Menu, select Category Sort. To further narrow your search, select the category you want, then select a subcategory if you wish. To quickly move through the Category Search results, use the RED or GREEN key on your remote to advance or reverse in 90-minute increments. Press GUIDE to return to the regular Guide, or EXIT to return to live TV.
This option enables you to check out DIRECTV Pay Per View listings by category. This option only appears in the Quick Menu over the Guide. While in the Guide, press MENU, then select Pay Per View. You will see three choices for sorting the listings. Choose All to display all current pay per view programs. Movies will give you listings of all current movies available. Pick Special Events to see specic events such as sports, comedy specials and more. The Guide will display only programs that match the selected choice.

Find By

Would you like to locate a particular program, movie or sports event you want to see even shows starring a favorite actor, or games with your favorite team? Find by oers some easy ways to spot just what you want to watch. Press MENU, then select Find by. You can nd a program by Title, Person, Keyword or Channel. Your search will be quicker if you narrow your search by selecting subcategories; just follow the onscreen instructions. Once youve found a program youre after, all you have to do is highlight and select the title to display when the program is on. If youd like to repeat a previous search, select Recent Finds, then select your search to view matching programs.
Keep in mind, when you search with Find by, only those programs slated to air within the Guides number of days of programming supported by your receiver will appear on your list.

Date & Time

This option gives you a convenient way to jump several days ahead in the Guide, without having to scroll through pages of programs.
Favorites allows you to set up special, customized Guide that shows only those channels you choose. So you can have easy access to the channels you like best, or perhaps a grouping of family channels just for the kids. When youre using a Favorites list, the Guide will only display those channels youve chosen and youll also only see those channels when you change channels using CHAN UP/DOWN on your remote. Keep in mind, no matter what Favorites list youre currently using, you can still always access any channel you receive by keying in its channel number on your remote. You can also edit or delete a list at any time by returning to Favorite and editing your list(s).

For ratings limits and channel blocks, as well as most other checkbox-type items, pressing SELECT toggles the item on and off when setting them up.
Other Shows To block programming that has no rating such as news and sports select the Other tab.

Channel Blocks

You can block viewing of a certain channel or channels from this menu. SELECT Chan Blocks in the left menu, then scroll down the channel list to SELECT those you wish to block, or key in channel numbers for quicker access. Use Block All or Allow All to save time if you wish to aect a large number of channels.

Spending

From the left menu, SELECT Spending, then set your preferred spending limit for any single pay per view purchase. Simply key in the amount using the numbers on your remote.
From the left menu, SELECT Hours, then set your preferred hours during which TV can be viewed. You can set hours based on school nights and weekend nightsMonday-Thursday, Friday-Saturday, and Sunday.

Now, lock it

Once youve set the restrictions you want, choose Lock Now from the left menu. Youll be directed to create a passcode (which youll want to make easy enough to remember, but hard enough that the little ones wont guess it!). This passcode will be your entry to unlocking and adjusting limitations in the future. An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted, or attempts to spend or watch beyond limitations set. He or she will not be allowed to proceed without the passcode. Using your passcode, you can easily override the limits.

Let me in!

Temporarily or permanently unlocking a restriction is easy. To temporarily unlock a particular program: 1) When any controls are currently activated, Unlock Now will appear if you try to tune to a restricted program. 2) Select Unlock Now and enter the password. For more unlock options: 1) Press MENU, then SELECT Parental Controls. enter your password.
Locked Unlocked Temporarily Unlocked
The Parental Control icon in the Channel Banner will tell you if the receiver is locked, temporarily unlocked, or unlocked.
2) Various options for removing restrictions temporarily or permanently will appear. Select one and
Note: If you have Parental Controls set and temporarily unlocked, turning the receiver power o will relock the box. Making multiple entries aimed at guessing the passcode is discouraged by a time delay; each invalid passcode entered lengthens the delay for subsequent entry by one second.

www.DIRECTV.com

4 Your TVs timer may have been activated. 4 Check your TV owners manual.
Blank screen 4 Check that all components connected to the input jacks are turned on. 4 Try another channel. 4 Your DIRECTV HD Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV HD Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver. 4 Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV HD Receiver is connected to. 4 Press the POWER button on the front of the DIRECTV HD Receiver. 4 Press the red RESET button behind the door on the front panel of the DIRECTV HD Receiver. Temporary loss of the satellite signal or Searching for Satellite Signal message 4 Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists. 4 Your dish may be blocked. Check that something is not blocking the dish. Partial programming loss/channels missing from the Guide/channel is in the Guide but cant tune to
If you live in a newly built neighborhood, be sure to place your dish where it is unlikely to become blocked by a fast-growing tree.
4 Your satellite dish antenna may be incorrectly congured. Check the dish type set in your receivers preferences and change if necessary. Press the MENU key on the remote control, then select Settings, then Setup. In the next menu, select Satellite, then Repeat Satellite Dish Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected (round, oval with a dual LNB or oval with a triple LNB). 4 The channels might be excluded from the Favorites list currently in use. Press MENU on the remote, select Favorites, then All Channels, or enter the channel number manually. My video and audio are out of sync. 4 Try changing channels. 4 Press LIST, then EXIT. 4 If neither of those work, restart your DIRECTV HD Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver. You can also press MENU, press SELECT on Settings, then SELECT Setup. Select the Reset item from the left menu and follow the onscreen instructions. My DIRECTV HD Receiver is frozen on a single frame of a TV picture. 4 If you are on a Pay Per View channel, watching the free portion of a program, the free portion may be completed. You must buy the program to continue watching. 4 If that doesnt work, restart your DIRECTV HD Receiver. Press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver. You can also press MENU, press SELECT on Settings, then SELECT Setup. Select the Reset item from the left menu, then press SELECT on Restart Receiver.

When all else fails, press the RESET button.
With proper care and fresh batteries, the only problem you should have with the remote is remembering where you left it.

Remote Control Problems

Problems with the remote control 4 Check that nothing is between the remote control and the remote sensor.
4 Make sure the remote control is in DIRECTV mode. Slide the MODE switch on the remote to the DIRECTV
position so the remote will control the DIRECTV HD Receiver.
4 Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries. 4 If youre entering a channel number that is less than four digits long, the receiver might wait two seconds before
tuning to the channel. Press ENTER after entering a channel number to tune immediately.
4 If you are trying to operate a device other than the DIRECTV HD Receiver that you have programmed the
remote to control, make sure you rst slide the MODE switch to the mode that is programmed for that device (AV1 or AV2). The indicator light for the component youre trying to control should light up when you press a valid key for that component. If it doesnt, make sure the MODE switch is in the correct position. A remote control indicator light starts ashing. The batteries in the remote control are running low and should be replaced soon. You may also see an onscreen message that the batteries are low. Note that when you replace the batteries, you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more.

Fine-Tuning the Signal

If none of the preceding tips helped solve your troubleshooting issues, the System Test may help to figure things out.
If you self-installed your satellite dish antenna, you may have already used the Satellite Setup section of Guided Setup to nd the dish-pointing coordinates, acquire and ne-tune the signal and run a system test. If you need to run Satellite Setup again, press MENU. Select Settings from the Quick Menu, then select Setup. When the System Setup screen is displayed, press SELECT on Satellite in the left menu, then select the Repeat Satellite Setup button.

DIRECTV PROTECTION PLAN You might not be able to buy happiness, but you can buy peace of mind. As little as $5.99 a month. How cool is that?
Protect your DIRECTV System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment.
DIRECTV PROTECTION PLAN Benefits
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including: 4 In-home service calls when needed 4 Power surge related repairs home 4 Defective remote control replacements 4 24-hour Technical Support 4 Dish antenna realignments can not be resolved over the phone) * 4 All parts and labor for repair
4 Cables, switches, and associated wiring throughout 4 Replacement of defective equipment (if problem
Get ALL THAT FOR JUST $5.99 a month. This one low monthly fee covers every DIRECTV component and receiver on your account.
Call 1-800-DIRECTV and sign up today!
Protect your investment in quality TV.
Sign up for the DIRECTV PROTECTION PLAN Today
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV.

1. 2. 3. 4.

SIGN IN with your user name and password, or click on the Register Now link and go through the easy steps, then continue with Step 2. SELECT Option B, and then click the Next button at the bottom of the page. SCROLL down to Step 3 (Add Additional Services) and SELECT DIRECTV PROTECTION PLAN, then CLICK on the Next button. REVIEW your change and CLICK on the Accept These Changes button.
If you have a DIRECTV Plus Receiver, DIRECTV DVR, DIRECTV HD Receiver, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign up. The DIRECTV PROTECTION PLAN is oered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at DIRECTV.com. (Note: Annual payment option no longer available.)

rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may connect to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs
Use the telephone cord supplied with this equipment to ensure proper operation.
should not exceed ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact your local telephone company. The REN for this product is part of the product identier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without the decimal point (e.g., 03 is a REN of 0.3). If this DIRECTV Receiver causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could aect the proper functioning of your equipment. If they do, you will be notied in advance in order for you to make necessary modications to maintain uninterrupted service. Connection to party line service is subject to state tari s. Contact the state public utility commission, public service commission or corporation commission for information.
Do not disassemble this equipment! Trust us on this, please.
If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your alarm company, telephone company or a qualied installer. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

All A/V jacks and inputs are color coded. Always match the color of the plug to the same color of the jack.
Connecting Your DIRECTV HD Receiver to your TV or VCR
Depending on the inputs on the back of your TV or VCR, you have the following options for connecting your DIRECTV HD Receiver: HDMI YPbPr Video S-Video Digital Audio (optical) Analog Audio These connections are described on the following pages.
Everybody wants to be connected.
Making the Video Connections
Choose one of the following connections: Best (HD Video and Digital Audio): Connect the HDMI cables to the HDMI jacks on the receiver and your TV. HDMI cables also carry digital audio, so you do not need to make a separate audio connection, unless you would like to use other audio outputs; for example, if you want to connect your DIRECTV HD Receiver to a stereo or home theater system. Note: HDMI cable is not included with the HD Receiver. Better (HD Video): Connect one end of the Component (Y Pb Pr) video cables to the COMPONENT OUT video jacks on the DIRECTV HD Receiver. Connect the other end of the component video cable to the component input on your TV, making sure to correctly match the red, green and blue connectors. You will need to connect audio separately. Good (Non-HD): Connect one end of the S-Video cables to the S-VIDEO OUT jacks on the DIRECTV HD Receiver. Connect the other end to the S-Video input on your TV. Note: The SVideo cable will not provide an HD signal to your TV. Not recommended (Non-HD). You can use RCA connectors to connect your DIRECTV HD Receiver to your TV, but it is not recommended. To get the best quality of image, use one of the above methods. However, if your TV does not support S-Video, component or HDMI connections, connect one end of the RCA cable (usually with a yellow plug) to the VIDEO OUT jack on the DIRECTV HD Receiver. Connect the other end to the video input on your TV.
To switch between watching your VCR and watching video from your receiver, you may need to program the INPUT key on your DIRECTV Remote. (See page 70 for info.) Some TVs also have a MENU button that allows you to change the video source using an onscreen menu. If you have trouble changing the video source, refer to the instructions that came with your TV.

Connect Video Cables

Television
The back panels of your equipment may not look exactly like those illustrated.

S-VIDEO IN COMPONENT IN

DIGITAL AUDIO IN (COAXIAL) DIGITAL AUDIO IN (OPTICAL) HDMI

S-VIDEO

HDMI (includes video & audio)

GO OD BE TT ER *

DIRECTV HD Receiver
RF REMOTE AN NTENNA ANTENNA SATELLITE IN S-VIDEO OUT DIGITAL PHONE JACK HDMI
*Note: Do not confuse the component YPbPr cable with a standard Audio/Video (RCA-type) cable. Observe the Red, Green, Blue color-coding. You will not get HD video if you use the Video Out connector on your DIRECTV HD Receiver or TV.

Making the Audio Connections
Best: If you connected your DIRECTV HD Receiver to your TV with HDMI cables you do not need to make a separate audio connection, unless you would like to use other audio outputs; for example, if you want to connect your DIRECTV HD Receiver to a stereo or home theater system. Note: HDMI cable is not included with the DIRECTV HD Receiver. Best 2: You may also receive digtal audio by connecting an Optical Audio cable from the DIGITAL AUDIO OUT (OPTICAL) jack on your DIRECTV HD Receiver to a DIGITAL AUDIO IN (OPTICAL) jack on your TV. This output can also be used if you wish to listen to audio on a stereo or home theater system, even if you are already using an HDMI cable for audio on your TV. Note: Optical Audio cable is not included with the DIRECTV HD Receiver. Good: For analog audio, connect the white (L) and red (R) RCA-type cables from the DIRECTV HD Receiver to your TV.
If you used an HDMI cable to hook up video, you can skip this section.
If your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection.

Connect Audio Cables

S-VIDEO IN

COMPONENT IN

DIGITAL AUDIO IN (OPTICAL) HDMI

RCA-type

DIGITAL OPTICAL

BE ST 2*

RF REMOTE ANTENNA

SATELLITE IN

DIGITAL AUDIO OUT (OPTICAL)
* NOTE: For best audio quality, use the HDMI cable for audio and video. (See Making the Video Connections.)
Making the Basic Connections
1) Connect DIRECTV HD Receiver to Satellite Dish. Connect the RG-6 RF coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV Receiver. 2) Connect O-air antenna to DIRECTV HD Receiver (optional). Connect the o-air antenna to the jack labeled OFF-AIR IN on your receiver. When you go through the Guided Setup process, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & O-Air Antenna screen. 3) Connect RF remote antenna to DIRECTV HD Receiver. (Optional - RF equipment sold separately.) If you want to use your remote without having to point it at the receiver (as in cases when your receiver is behind the cabinet door of an entertainment center), youll need an RF remote antenna and RF capable remote. Plug the RF remote antenna into the RF REMOTE ANTENNA jack on your receiver. Receivers and remotes use IR functionality by default. You can activate RF functionality during Guided Setup. After Guided Setup, you can activate RF functionality by going to the System Setup screen and choosing REMOTE in the left menu. Select IR/RF Setup button and follow the on screen instructions. 4) Connect DIRECTV HD Receiver to Telephone Line. Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV Receiver. 5) Plug all power cords into electrical sockets.

Now, let us lead the way

Simply follow the onscreen directions to complete your setup functions. If youve installed your satellite dish and system yourself, youll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test. If you had your system professionally installed, these functions already have been completed. After these setup procedures are complete, youll see a message onscreen that says, Acquiring Satellite Info, as the receiver gathers information from the satellite for the onscreen program guide. Next, youll be given the opportunity to program your remote to control other equipment such as your TV and/or DVD player. Just follow the screen instructions and youll be ready to watch in no time!
Activate Your DIRECTV Service
Once all the setup processes are complete, all thats left to do is activate your DIRECTV service. Before you make the call, be sure to: 4 Have on hand your service address, social security number and a valid major credit card. 4 Note your access card and receiver ID numbers. (You may have written them down earlier in this chapter.) When youre ready, just call 1-800-DIRECTV (1-800-347-3288) and pick the programming package thats right for you. Important
In order to protect your TV screen from burn-in (a side-effect caused when a stationary image is displayed for too long), the DIRECTV Receiver interface automatically goes into screen saver mode, and displays a black screen with a moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV. To dismiss the screen saver and return to what you were doing, press any key on the remote. Burn-in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV.
Programming Your Remote Control
You may have already programmed your remote control during Guided Setup, but if you didnt, or you want to make changes, or youve acquired some new equipment, follow these instructions. You can program the DIRECTV Remote Control to operate your TV power, volume and mute, additional equipment such as a DVD, VCR, stereo, or second TV or DIRECTV Receiver. 1) 3) Press MENU to display the Quick Menu. Highlight Setup and press SELECT.
If you programmed your Remote Control during Guided Setup, you can skip this section.
2) Highlight Settings and press SELECT. 4) Press SELECT on Remote in the left menu. 5) Follow the onscreen instructions to program your remote for your TV or additional equipment (AV1 and AV2). Once your remote is programmed to work with your TV, the VOL and MUTE key control the TV regardless of the slide switch position. If you would like to change the VOL and MUTE to work with other audio equipment, such as a stereo, you can. When you program the remote for the audio equipment, onscreen instructions will direct you on how to do this.
Using an IR/RF Remote to Control Your DIRECTV HD Receiver

You can skip this section if you do not have an RF Remote Antenna and RF Capable Remote (sold separately) or you setup your RF Remote Control during Guided Setup. This information is included here if you skipped that part, or if you want to change your Remote setup later.
A remote that can go through walls? Thats right: Were rethinking your remote, too.
The remote control included with your DIRECTV HD Receiver works using IR (infrared). IR is typical of remotes you are already familiar with from other remotes you may have the remote must be pointed at the device for it to respond. If you have an RF Remote Antenna and RF Capable Remote, you can use them to operate the DIRECTV HD Receiver without having to point your remote directly at it, such as when the receiver is installed in a cabinet, or you use the remote from another room in your house. The operating range of an RF Remote is up to 200 feet, with some possible decrease due to weak batteries or obstacles such as walls in your house. Once programmed, your RF Remote will be addressed to only one receiver, so will not aect other receivers in your home. To setup an RF Capable Remote, press the MENU key, press SELECT on Settings, then select Remote from the left menu. Press SELECT on the IR/RF Setup button. Follow the onscreen instructions to congure your remote.
Receiving Local Off-Air Broadcast Channels
The DIRECTV HD Receiver can receive both satellite and locally transmitted, o-air broadcast channels, and will display these local channels in the Guide. In order to receive o-air channels, attach an o-air antenna to the OFF-AIR IN as instructed in the Choose Your Setup section starting on page 61. During the Guided Setup process, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & O-Air Antenna screen and follow the onscreen instructions. If you didnt setup an o-air antenna during the guided setup, you must enter your location into the receiver using the Local Network Area screens in order to receive Program Guide information for local o-air broadcast channels. When you enter your ZIP code, if there is more than one network area available, your receiver will show your options. Pick the one closest to you as your primary network area. In some cases, there may be more than two cities displayed. You may decide to also enter a secondary local network if more than one is available to you, but this is optional. To scan for o-air channels and set up the local network areas after Guided Setup, do the following: 1. 2. 3. 4. 5. 6. Press MENU. Press SELECT on Settings in the Quick Menu. Select Setup in the Quick Menu. Select Sat & Ant from the options on the left menu. Press SELECT on the Antenna Setup button. If you have not selected your local networks yet, select the Local Networks button and follow the instructions until you are done. Select the Scan for Channels button to have the receiver scan local o-air frequencies.

Getting Started

Welcome
With the DIRECTV Plus HD DVR you can expect more than ever before, with access to over 225 channels, including our awesome HD selections and over 30 premium movie channels, with something to please everyone in the family. DIRECTV HD service offers everything youd want in your television experience: an astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events. DIRECTV Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials, even Pay Per View selections in HD. Theres exclusive sports subscriptions for every taste and team. Even access to 67 music channels! To deliver this unique programming and enhance your entertainment experience, the DIRECTV Plus HD DVR have been designed to be simple and user-friendly. Youll find that most features are self-explanatory, with onscreen directions to lead you through them. TIP
You can find additional information and the latest updates at DIRECTV.com
About Your DIRECTV Plus HD DVR
The DIRECTV Plus HD DVR is a high-definition, digital video recorder, that lets you record up to 200 hours of your favorite programs* in standard or high-definition, and use pause and other video controls on live TV. You can select a specific program and set it to record once or every time its on, or you can search for and record your favorite shows with your desired name, title or keywords.

Important

You must subscribe to the DIRECTV DVR service in order to use the recording features. DIRECTV hardware, programming and DVR service available separately. For information and pricing regarding programming and DVR service, please visit DIRECTV.com. *Actual recording capacity varies based on type of programming being recorded. Fewer hours of HD can be recorded.

What You Can Watch

With the DIRECTV Plus HD DVR, you have access to all types of televised programming, including: 4 DIRECTV high-definition and standard-definition digital programming via satellite, including local channels if offered in your area (DIRECTV service subscription required). 4 Local digital TV channels, including any local HD broadcasts shown in your area, available via the DIRECTV Satellite or an off-air antenna.

Equipment Youll Need

To view HD programming, youll need, in addition to your DIRECTV Plus HD DVR: 4 A high-definition TV set (or HDTV monitor) 4 A 5 LNB Multi-Satellite dish antennaMPEG4 and Ka/Ku compatible To enjoy select HD programming available on off-air local channels, you will also need an off-air antenna (sold separately) connected to your DIRECTV Plus HD DVR. This is possible only in cities where local broadcast stations make digital TV programs, including high-definition, available. Reception may vary based on your geographic location. Or, in some areas, you will be able to receive off-air local channels from your satellite dish.

DIRECTV Plus HD DVR Features in Live TV
Live Buffer: The DIRECTV Plus HD DVR saves programs to the hard drive instantly and continuously, while you watch. This live buffer lets you pause, rewind, fast forward or instant replay. (Note: You cannot fast forward during live TV until you pause or rewind a program.) If you start watching a program late, even if it is not set to record, you can back up to the beginning (up to 90 minutes) using REWIND, as long as you havent changed channels since the program started. Cruise Controls: Use the PAUSE, FFWD, REWIND, REPLAY, RECORD and ADVANCE keys to control your viewing time. Pressing FFWD or REWIND multiple times lets you increment the speed at which you cruise through a program. Pressing and holding PLAY shows the program in slow motion. If you press FFWD while a program is paused, the program is displayed in frame-by-frame. When you use Cruise Control keys, a control bar shows you where you are in the program, the start and end time of the program, how much of the program has been stored and the program title. If you are viewing a screen with a TV Window, such as the Guide or an Info screen, icons are displayed in the window to identify the current state (e.g., playing, paused, fast forward, etc.).
DIRECTV Plus HD DVR Features in Recorded TV
Recorded programs can be found in the MyVOD tab on the Playlist screen. To view the Playlist, press LIST. To return to live TV, press EXIT. Cruise Controls: The PAUSE, FFWD, REWIND, REPLAY, RECORD and ADVANCE keys work with recorded programs just as they do with live TV. Pressing STOP while youre watching a recorded program stops playback and displays the MyVOD tab on the Playlist screen. When youve reached the end of a recorded program, the recorder will ask if you want to delete it to make room for new programs. For recorded programs, the control bar shows the program duration instead of the start and end times. For screens with a TV Window, icons are displayed in the window as they are for live TV. The color of the portion of the control bar that indicates the stored portion of a program is orange for recorded programs, green for live TV. Bookmarks: Bookmarks are a way of keeping track of places in a program youd like to jump to quickly. You can set Bookmarks in a recorded program by pressing PAUSE then the GREEN key. They can be deleted by pressing PAUSE, then the DASH key. You can jump to Bookmarks by pressing and holding the FFWD key to move forward, or the REWIND key to move back, or via the Quick Menu. (See Chapter 3.)

Current Date & Time

The Channel Banner
Any time you tune to a channel, the Channel Banner appears across the top of the screen, displaying info on the channel and show you are currently watching: 1) Current date & time 2) DIRECTV Off-air Channel Channel logo, number and call letters of the station youre currently viewing. 3) Program Info Program title, stop and start time and rating of the current program. 4) Info Panel Displayed when you press INFO on your remote. Contains the program description and other information. Press SELECT on the More Info button to see additional options. 5) Current Favorites Favorite Channels list currently in use. 6) Audio options A filled in icon indicates alternate audio options are available. A hollow icon, no alternate audio options are available. 7) Messages A filled in icon indicates new DIRECTV messages in Caller ID & Messages. A hollow icon, there are no new or unread messages. 8) Parental Controls Parental Controls lock status. Three icons: Locked (filled-in lock icon), unlocked (hollow unlocked icon) and temporarily unlocked (filled-in locked icon). 9) Button Hint Tells you that you can see the Mini Guide by pressing the BLUE key on the remote.
DIRECTV or Off-air Channel

Program Info

Info Panel

Current Favorites

Audio Options

Messages

Parental Controls

Button Hint

Music Channels
Your DIRECTV service includes dozens of enjoyable, continuous music channels with something for every taste. Tune to these just as you would to any channel. Youll see a special Channel Banner that initially displays the channel description (for example, Real Jazz, Nashville!). As each song is played, its info will appear in the banner, including song title, artist and record company.

The Guide

Overview of the DIRECTV Advanced Program Guide
Press the GUIDE key twice to skip the Channel Categories screen.

GU ID E

Scheduler

This feature gives you an overview of and access to all the programs youve set to autorecord or purchase.

Favorites

Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 32 for more details.
Check the current restrictions of your Parental Controls by clicking here, and make any adjustments. See page 34 for more details.

My VOD

This option displays a submenu that lists recorded programs, and also gives you access to the Playlist screen, where you can view and edit the list of recorded programs and see DIRECTV Showcases of special programming. (See The Playlist on Page 22)
Audio Options What is 5.1 Audio? Its 5 channels of audio for theaterstyle sound, plus a subwoofer for heart-pounding bass. Go ahead. Try this at home.
Some programs have alternate audio available (such as other language tracks or Dolby Digital). This option only appears in the Quick Menu over Live TV when the current program has alternate audio. You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching. In either case, press MENU while in Live TV, then: To change the default audio, from the Quick Menu, select Settings, select Setup, then select Audio in the left menu and follow the onscreen instructions. To temporarily change the audio, from the Quick Menu, select Audio Options, then select the audio track you prefer. Once the program is over or you change the channel, the audio will change back to the default setting.

Dolby Digital

The recommended audio format for HDTV is Dolby* Digital. Your DIRECTV Plus HD DVR is capable of reproducing 5.1-encoded audio: five discrete channels of full-range digital audio, plus one channel of low-frequency (subwoofer) audio, for use by A/V receivers capable of decoding the 5.1-channel signal. The audio signals are broken into left-front, center, rightfront, left-rear, right-rear and low-frequency channels. The result, when your DIRECTV Plus HD DVR is connected to a compatible Dolby Digital A/V receiver and 5.1 channel speaker setup, is an experience that gives you much of the dynamic range, 360-degree imaging and sonic excitement of a real theater. Not all TV programs deliver 5.1 channel signals, and not all programs are broadcast using Dolby Digital for DIRECTV programming. Programs using this high-quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner (see page 15) and Guide (see page 17). To change the Digital Audio format, press MENU, select Settings, then select Setup. Select Audio in the left menu. Highlight the Dolby Digital tab and press SELECT, then follow the onscreen instructions and select from the following options: 4 On: Turns on Dolby Digital audio output. (Note: True Dolby Digital is only available via HDMI or optical outputs. 4 Off: Select this option to turn off Dolby Digital Audio output.

The Caller ID feature requires you to sign up for Caller ID with your phone company.
4 Consider using a surge protector or line conditioner.
You can get a lot of information at our website:
4 If your TV turns off while playing, and other lights/appliances in your house do too, you may have blown a circuit breaker or be experiencing a power outage. 4 Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected. DIRECTV Plus HD DVR turns on or changes channels unexpectedly 4 An autorecord may have been activated. See page 20. 4 Your TVs timer may have been activated. 4 Check your TV owners manual. Blank screen 4 Check that all components connected to the input jacks are turned on. 4 Try another channel.

www.DIRECTV.com

4 Your DIRECTV Plus HD DVR may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV Plus HD DVR to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver. 4 Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Plus HD DVR is connected to. 4 Press the POWER button on the front of the DIRECTV Plus HD DVR. 4 Press the red RESET button behind the door on the front panel of the DIRECTV Plus HD DVR.
Temporary loss of the satellite signal or Searching for Satellite Signal message 4 Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists. 4 Your dish may be blocked. Check that something is not blocking the dish. Partial programming loss/channels missing from the Guide/Channel is in the Guide but I cant tune to it 4 Your satellite dish antenna may be incorrectly configured. Check the dish type set in your receivers preferences and change if necessary. Press the MENU key on the remote control, then select Settings, then Setup. In the next menu, select Satellite, then Repeat Satellite Dish Setup. Follow the steps. From the Satellite Dish Type screen, make sure the proper dish type is selected (round, oval with a dual LNB or oval with a triple LNB). 4 The channels might be excluded from the Favorites list currently in use. Press MENU on the remote, select Favorites, then All Channels, or enter the channel number manually. My video and audio are out of sync. 4 Try changing channels. 4 Press LIST, then EXIT. 4 If neither of those work, restart your DIRECTV Plus HD DVR. Press the RESET button behind the access panel door on the front of the DIRECTV Plus HD DVR. You can also press MENU, press SELECT on Settings, then SELECT Setup. Select the Reset item from the left menu and follow the onscreen instructions.

With proper care and fresh batteries, the only problem you should have with the remote is remembering where you left it.
If none of the preceding tips helped solve your troubleshooting issues, the System Test may help to figure things out.

Running the System Test

The System Test allows you to run a basic diagnostics check on your DIRECTV Plus HD DVR. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver. First make sure that: 4 All connections jacks, cables, etc. are in place correctly (see Chapter Two, Getting Connected, for more information) 4 There are batteries in the remote control, and they are working correctly 4 The access card is installed in the DIRECTV Plus HD DVR. Follow these steps to run the diagnostics system test on your DIRECTV Plus HD DVR.
1) Turn on your TV and the DIRECTV Plus HD DVR. 2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to display the Quick Menu. 3) Select Settings. 4) Select Setup, then Info & Test. 5) Highlight the System Test tab and press SELECT, then press SELECT on Run Test. 6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card. 7) If you continue to have problems, call DIRECTV Customer Service at 1-800-DIRECTV.
You should run a system test several times before concluding that there is a problem. Occasional fluctuations in the phone line or satellite signal can give temporary false readings.

Limited 90-Day Warranty

DIRECTV warrants your DIRECTV Plus HD DVR (Model Number: HR20) and any included accessories against defects in material or workmanship for a period of ninety (90) days after the date of purchase.
Dont think of it as a 90-Day Warranty. Think of it as a three-month vacation.

Who is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV PLUS HD DVR AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS WARRANTY.

What is Covered?

Warranty coverage begins the day you purchase the product. For ninety (90) days from the purchase date, at the option of DIRECTV, the DIRECTV Plus HD DVR will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary) if it becomes defective or inoperative. This exchange is done without charge to you for parts and labor. You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. After ninety (90) days from the date of purchase, you pay for the replacement of all parts, and for all labor charges. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What is Excluded?

The warranty does not cover deliberate misuse.
Your warranty does NOT cover: 4 Labor charges for installation or setup of the product. 4 Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product. 4 Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of DIRECTV. 4 Incidental or consequential damages resulting from the product. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 4 Any modifications or other changes to the product, including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty. Except in the case of hardware or software provided by DIRECTV, installing software modifications, hacks or utilizing service access or back doors will void this limited warranty. 4 Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. 4 A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. 4 A product used for commercial or institutional purposes. 4 DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.
The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.
So be nice to your DIRECTV Receivers.

Make Sure You Keep.

Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product.
Keep the paperwork! And just as important, remember where you keep it! Youll feel so clever if you ever need it.
Before Requesting Repair Service.
Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.

To Get Warranty Service.

Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.

To Get Out-of-Warranty Service.
To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products. ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT
Dont despair if your warranty has expired. Service is just a phone call away.
WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER. DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER. SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV

Product Information

Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product. (You may have noted some of this information on page 71 when you connected the cables to your receiver.) Model No._____________________________________________________________________ Serial No.______________________________________________________________________ Purchase Date:__________________________________________________________________ Dealer/Address/Phone:____________________________________________________________ Access Card:____________________________________________________________________ Receiver ID:____________________________________________________________________
Go ahead: Be different from everyone else.
Hardly anyone ever fills in this page.
You might not be able to buy happiness, but you can buy peace of mind. As little as $5.99 a month. How cool is that?

DIRECTV PROTECTION PLAN

Protect your DIRECTV System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System, giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment.
DIRECTV PROTECTION PLAN Benefits
Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including: 4 In-home service calls when needed 4 Power surge related repairs 4 Cables, switches, and associated wiring throughout home 4 Defective remote control replacements 4 24-hour Technical Support 4 Dish antenna realignments 4 Replacement of defective equipment (if problem can not be resolved over the phone) * 4 All parts and labor for repair

Get all that for just $5.99 a month. This one low monthly fee covers every DIRECTV component and receiver on your account.
*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR, DIRECTV PLUS DVR or Ultimate TV equipment, $400 for HD equipment, or $1,000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide a return box for the defective equipment and even pick up the shipping costs. Youll receive replacement equipment in about 72 hours.
Sign up for the DIRECTV PROTECTION PLAN Today
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call 1-800-DIRECTV.
1. SIGN IN with your user name and password, or click on the Register Now link and go through the easy steps, then continue with Step 2. 2. SELECT Option B, and then click the Next button at the bottom of the page. 3. SCROLL down to Step 3 (Add Additional Services) and SELECT DIRECTV PROTECTION PLAN, then CLICK on the Next button. 4. REVIEW your change and CLICK on the Accept These Changes button.
Call 1-800-DIRECTV and sign up today!
Protect your investment in quality TV.
If you have a DIRECTV Plus Receiver, DIRECTV DVR, DIRECTV HD Receiver, DIRECTV HD DVR or DIRECTV Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign up. The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Pricing, terms and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will be mailed to you prior to service billing and are available at DIRECTV.com/protection. (Note: Annual payment option no longer available.)
FCC Customer Information This equipment radiates radio frequency energy. Mad scientist beanie not required.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible Party: DIRECTV, Inc. 2230 E. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV 4 Trade Name: DIRECTV 4 Type of Equipment: DIRECTV Satellite Receiver 4 Model Number: HR20 Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures: 4 Reorient or relocate the receiving satellite dish antenna.

S-Video Jack

Phone Jack
Note: Not all cables come with your digital satellite receiver; you may need to purchase additional cables, depending on your setup.

Choose Your Setup

When working with cables, be sure to connect corresponding outputs and inputs (Video out to Video in, Right Audio out to Right Audio in, etc.). Never connect an IN to an IN or an OUT to an OUT.
There are several ways to connect your DIRECTV System to match your particular equipment setup and to gain optimum signal quality. The basic steps are as follows: Connect the satellite dish cable to your DIRECTV Plus HD DVR. Connect the audio and video outputs of your DIRECTV Plus HD DVR to your TV or VCR. If you connected the DIRECTV Plus HD DVR to a VCR, connect the VCR to your TV. Connect the DIRECTV Plus HD DVR to a telephone line. Plug in all power cords. This section gives detailed instructions on the types of connections you can make, depending on the equipment you have, in order to get the best picture and sound quality. Note that the back panels of your TV and other equipment may not exactly match those illustrated.
All A/V jacks and inputs are color coded. Always match the color of the plug to the same color of the jack.
Connecting Your DIRECTV Plus HD DVR to your TV or VCR
Depending on the inputs on the back of your TV or VCR, you have the following options for connecting your DIRECTV Plus HD DVR: S-Video Digital Audio (optical) Analog Audio HDMI YPbPr Video These connections are described on the following pages. Important
Due to restrictions imposed by copyright holders, certain programming may include content protection measures that may restrict viewing in high-definition and/or recording with certain consumer electronics equipment attached to the receiver. Please contact the manufacturer of such equipment for additional information.
Everybody wants to be connected.
Making the Video Connections
Choose one of the following connections: Best (HD Video and Digital Audio): Connect the HDMI cables to the HDMI jacks on the DIRECTV Plus HD DVR and your TV. HDMI cables also carry digital audio, so you do not need to make a separate audio connection, unless you would like to use other audio outputs; for example, if you want to connect your DIRECTV Plus HD DVR to a stereo or home theater system. Note: HDMI cable is not included with the HD Receiver. Better (HD Video): Connect one end of the Component (YPbPr) video cables to the COMPONENT OUT video jacks on the DIRECTV Plus HD DVR. Connect the other end of the component video cable to the component input on your TV, making sure to correctly match the red, green and blue connectors. You will need to connect audio separately. Good (Non-HD): Connect one end of the S-Video cables to the S-VIDEO OUT jacks on the DIRECTV Plus HD DVR. Connect the other end to the S-Video input on your TV. Note: The SVideo cable will not provide an HD signal to your TV. Not recommended (Non-HD): You can use RCA connectors to connect your DIRECTV Plus HD DVR to your TV, but it is not recommended. To get the best quality of image, use one of the above methods. However, if your TV does not support S-Video, component or HDMI connections, connect one end of the RCA cable (usually with a yellow plug) to the VIDEO OUT jack on the DIRECTV Plus HD DVR. Connect the other end to the video input on your TV.

Satellite In 2

Satellite In 1 (FTM)

S-VIDEO OUT

* NOTE: For best audio quality on your DIRECTV Plus HD DVR, use the HDMI cable for audio and video. (See Making the Video Connections.)
Making the Basic Connections
1) Connect the DIRECTV Plus HD DVR to the Satellite Dish via FTM (Frequency Translation Module). Depending on the type of network connection you are using, you may have to connect the RG-6 RF coaxial cable from your FTM to the jack labeled SATELLITE IN on the back of the DIRECTV Plus HD DVR. Some systems may instead make this connection to a cable entry point in your house. Your DIRECTV installer will make the appropriate connection. 2) Optional: Connect the Off-air antenna to the DIRECTV Plus HD DVR. Do this by connecting the off-air antenna to the jack labeled OFF-AIR IN on your DIRECTV Plus HD DVR. When you go through the Guided Setup process, be sure to select the Satellite & Antenna button when you reach the Satellite Dish & Off-Air Antenna screen. 3) Connect the DIRECTV Plus HD DVR to land-based telephone line. Plug one end of the telephone cord into a phone jack on your wall (or into a phone splitter that is plugged into a phone jack) and the other end into the PHONE JACK on the back of the DIRECTV Plus HD DVR. 4) Plug all power cords into electrical sockets.

Youre almost done!

Connect Other Cables
While youre looking at the back of your DIRECTV Plus HD DVR, write down the serial number, receiver ID and model number. Youll need them later.

Serial #

S-ATA ETHERNET AC IN

Receiver ID

(Copy these numbers to page 33 along with your other purchase information)

Guided Setup

AV1 AV2 TV

TV POWER

Now that your equipment is all hooked up and plugged in, youre ready to complete setup to begin enjoying your DIRECTV service. 1) Make sure the MODE switch at the top of the remote control is set to DIRECTV, which is the farleft position. 2) Press TV POWER ON. The DIRECTV Plus HD DVR will turn on. 3) The first screen will allow you to select a language. Using the arrow keys on the remote control, move to the language you prefer and press SELECT. 4) You will see a Welcome screen.

TV INPUT

ON PWR
You may decide to set up, change or adjust some of the settings later. When youre ready, press MENU on your remote, press SELECT on Settings then select Setup.
HDTV Settings in Guided Setup
Several screens in the Guided Setup process are related to HDTV: 4 TV Ratio Screen: This screen lets you select your TVs aspect ratio: 4:3 or 16:9. 4 TV Resolutions Screen: As you select each resolution, an onscreen message asks if you can still see the screen properly. If you can, press the INFO key. If not, the unsupported resolution is turned off after a few seconds. If you turn on Native mode, the receiver will automatically adjust resolution to match the resolution of individual TV programs as they are tuned. 4 Primary Local Network: If youve chosen to set up both your Satellite Dish and Off-Air Antenna, you will see this screen near the end of Guided Setup. The receiver will use the ZIP code you enter on this screen to determine what locally broadcast digital stations are available to you. Setting up a Secondary Local Network is optional; it can be useful if you are located between two network areas and intend to receive programming from both via your off-air antenna.

Only Pillar Box shows the entire original 4:3 image without distortion.
Fortunately, you can still watch regular TV on your HD TV. Isnt it nice to be one step ahead of the rest of the world?
If your display is a 16:9 format TV or monitor, your format options include these:
For 4:3 program signals: Pillar Box Stretch Crop
For 16:9 program signals: Fills TV Screen
Access card 4, 5, 54, 64 Analog TV 80 Aspect ratio 82, 83 Audio Options Dolby Digital 17, 28, 29, 30 Audio options 15, 28, 29 Language 28 Autorecord 17, 20
Date & time 15 Digital audio 7, 30, 65, 68 Digital TV 80 DIRECTV mode 42, 48, 76 DIRECTV PROTECTION PLAN 55, 56 Dish-pointing coordinates 48 Display Formats 85, 87, 89 Language 28 Dolby Digital 17, 28, 29, 30 DVI (Digital Visual Interface) 65
Guide iv, 4, 11, 12, 15, 17, 18, 20, 21, 22, 27, 30, 31, 32, 44, 47, 52, 64, 74, 78 Guided Setup 48, 72, 74, 75, 76, 77, 78, 82 GUIDE key iv, 17
HDMI 7, 30, 65, 66, 67, 68, 70, 85 HDTV 3, 30, 65, 74, 81, 82, 84, 88 High-definition 2, 3, 67, 80 Hours, viewing 21, 35
Batteries iv, 4, 41, 42, 48, 49, 77

EXIT iv, 13, 31, 44, 47

INFO key iv, 47, 74 Interlacing 80, 81
Cables iii, 4, 7, 41, 49, 54, 58, 64, 65, 66, 67, 68, 70 Caller ID 15, 33, 42 Category sort 17, 30 Channel Banner 15, 28, 30, 36 Channel blocks 35 Channel list 33, 35 Connections 6, 41, 49, 65, 67, 68, 85 Crop 83, 85, 86, 87, 88, 89
Favorites 15, 18, 28, 32, 33, 44 FCC Customer Information 57 Find By 17, 31 FORMAT iv, 83, 85 Front panel 40, 41, 43, 45, 83, 84
Jacks iii, 7, 43, 49, 66, 67, 68
Language for audio 28 for display 28, 74 Letterbox 83, 85 Lock (Parental Controls) 15, 36
Parental Controls 15, 29, 34, 36, 37 channel blocks 35 hours (viewing) 21, 35 ratings 34 spending 35 unlocking 36 Passcode 34, 36, 37 Pay Per View 2, 17, 21, 31, 45 Pillar box 85, 88, 89 Power surge 42 Previous channel 11 Program guide iv, 4, 11, 12, 15, 17, 18, 20, 21, 22, 27, 30, 31, 32, 44, 47, 52, 64, 74, 78 Programming 2, 3, 11, 21, 22, 30, 31, 34, 35, 44, 51, 64, 65, 67, 68, 74, 75, 94 Ordering 2, 31 Tuning to 2, 31 Progressive scan 81 Purchases 21