11/27/03

Quick Start Guide Setting Up Your Blackberry 7210 Web Client
Congratulations on your BlackBerry purchase from Cincinnati Bell Wireless. This document will assist in your initial set up. Before you begin, be sure that you are in Cincinnati Bells Wireless coverage area (youll see Cincinnati Bell on your BlackBerry device screen), you have subscribed to a BlackBerry data plan (look for GPRS next to the network signal indicator), that your device is turned on, and that you have received the welcome message from Cincinnati Bell Wireless.
BlackBerry is a wireless extension of your email mailbox that allows you to send, receive, forward, and reply to messages at your convenience. BlackBerry integrates seamlessly with your Internet Service Providers (ISP) email account. Now you only have one mailbox to manage and one email address for your business card. With BlackBerry, you don't need to retrieve your email. Your email finds you. No dialing-in. No initiating connections. No phone or modem to attach. No effort required. BlackBerry handhelds are designed to remain on and continuously connected to the wireless network, allowing you to be discreetly notified as new email arrives. BlackBerry lets you manage your growing inbox and deal with your email when it's convenient for you. To set up your BlackBerry email account using the tools available at our Blackberry Web Client website, please follow the instructions below. Tip! You can press enter by pressing the button with the arrow on the lower right side of the keyboard, or simply by pressing in on your scroll bar. You can return or go backwards in the menus by pushing the long key on the side of the unit beneath the scroll bar. 1. The next several steps require use of a PC with Internet access. From your PC, visit www.cincinnatibell.com/blackberry
2. New users should select Create New Account.
3. Next, youll be asked for your PIN and IMEI. To find these codes, go back to your BlackBerry handheld device and scroll to the Options menu (wrench icon) Status. The last two lines of text will give you your PIN and IMEI. Enter those in the website form exactly as they appear on your Blackberry screen. Example: PIN: 2006XXX IMEI: 010100101012345 4. Select a username and a password and follow the website instructions. 5. Now return to your BlackBerry device. To make sure all of your features are activated, scroll to Options menu (wrench icon) Network*Please do a scan*Register Now. Wait about 45 seconds for the device to update its service books. 6. Return to Service Book (under the Options menu)
7. Confirm that the "Web Client [CMIME]" is present. You may now proceed to the next step once
this is confirmed. If there are no entries in the service book, repeat step 5. After repeating this step, if you are still unable to confirm that the web client [CMIME] is present, please contact customer care to verify your account.
8. Your device set up should now be complete. Next, you may continue setting up your email
accounts, or you may also choose to set up your email accounts later.
9. To continue setting up email accounts (so that you can streamline and access in one place -your BlackBerry device). Go back to the website (www.cincinnatibell.com/blackberry) using your PC. Once you have logged into the website, youll find a row of icons at the top of the screen under the yellow bar. Select Profile and then Email Accounts. The hotlink for Email Accounts can be found at the end of the sentence. Click on the words other email accounts.
10. Once on the Email Accounts page, to add each of your email accounts that youd like to access using your BlackBerry, click on the Add Accounts button and follow the menu options. There is a help link on each page. Click on this link for further instructions. 11. After you have completed setting up each of your email boxes, simply log out of the website. For more specific instructions regarding the use of the email features on your BlackBerry, please consult your devices user guide. Note! The BlackBerry Web Client can store up to 5 MB of email in the default Inbox and Sent Items folders, and 3 MB of address book information. Be sure to clean your web client inbox regularly. Your BlackBerry Web Client will check for new emails at 15 minute intervals. This interval cannot be changed. Although the BlackBerry Web Client can retrieve email from multiple ISP (Internet Service Provider) accounts, it cannot reconcile opened or unopened and deleted messages with those accounts. You can save a copy of all messages that you send from the handheld in your BlackBerry Web Client Sent Items folder.

Cincinnati Bell Wireless Internet Services
You can also use your BlackBerry device to access Cincinnati Bells Wireless Internet service. Cincinnati Bells Wireless Internet service gives you the ability to browse the Internet or get immediate access to the
news you want. To access, click on the Globe icon. Highlight Home Page and press the track wheel. Select Get Link. Once in the Cincinnati Bell Wireless Internet section, youll see the following menu: ESPN Wall Street Journal BLACKBERRY Web Client Google YAHOO! MSN Go To URL Other Email ESPN ESPN news is now at your fingertips -- brought to you by the leading provider of sports on the Internet. ESPN offers late breaking news, statistics, schedules, and player updates, in addition to up-to-the minute sports scores from live events. Get sports info on numerous college and pro sports including football, hockey, horse racing, auto racing, basketball, tennis, golf and more! Wall Street Journal Access the only morning paper that delivers the latest business news from every major market in the world. More than 1,650 analysts and writers bring you the top world news, crucial reports from all industries, in-depth technology coverage, along with all the financial insight you need to succeed. Select from US News, Asia News, Europe News or Technology News. Access Email using your Blackberry Web Client Access up to 10 separate email accounts from one place using your from your handheld devices Blackberry Web Client Account. You can set-up, add, change or update your personal profile. GOOGLE Access the Internets most robust search engine. Its always available at your fingertips! YAHOO! Access Yahoo!, The Only Place Anyone Needs To Go Find Anything, Communicate With Anyone, Or Buy Anything. Serving the world's largest Web audience, Yahoo! offers a comprehensive, hand-built directory, a broad and deep array of communications, commerce and content. MSN Access MSN, the Microsoft Network. At MSN, youll find research and learning tools from Encarta MSN 8, with features such as encyclopedia articles, a dictionary and thesaurus, project planning tools, and the Homework Center. Plus tools for managing your finances, chat via MSN Messenger, photo editing tools, e-mail and more. Go to URL Using this link, you can enter the URL (website address) you want to visit. Other Email: These are direct links to commonly used e-mail providers, Yahoo and MSN. You can access these sites via these links or by selecting other email under the Email menu option. If you encounter difficulty following the set-up instructions, please contact CBW Customer Care at 1-888391-3925.

4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved.

Setting message options

Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met: Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact your service provider for more information on whether this option is available.

Set message options

1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Message List Options screen appears. 4. In the following fields, press the Space key until the preferred option appears:
Field Display Time Display Name Confirm Delete Hide Filed Messages Consider PIN Level 1 Auto More Description Set whether the Messages screen displays the time that a message is sent or received. Set whether the Messages screen displays the name of the sender or recipient. Set whether you are prompted before messages are deleted. Set whether the Messages screen displays filed email messages. Set whether PIN messages are considered as high importance messages. Set whether the next section of a long message or attachment is delivered to your handheld automatically. Default Yes Yes Yes Yes Yes Yes
Field Delete On Wireless Reconcile Conflicts
Description Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation. Set whether messages are reconciled over the wireless network between your handheld and your computer. Set whether your handheld or your computer takes precedence if a message is moved or deleted from both locations.
Default Mailbox & Handheld On Mailbox wins
5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved.
Set the importance level of a message
1. In a message, click the trackwheel. A menu appears. 2. Click Options. The Current Message Options screen appears. 3. In the following field, press the Space key until the preferred option appears:

Field Importance Description Set the priority level of the message. Default Normal
4. Click the trackwheel. A menu appears. 5. Click Save. The option is saved.

SMS messages

If you have an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS.
Tip: To locate the SMS-compatible number for your handheld, open the options application. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number.

Opening SMS messages

Open an SMS message
1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Open. The message appears.

SMS message

Sending SMS messages
You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160 characters. If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message. The number of characters that you type, and the number of messages that are required to send your message, appear in the upper right corner of the screen.
Prerequisite: To send SMS messages, the following requirements must be met: The wireless coverage indicator should show a level of wireless coverage. GPRS, gprs, or GSM must appear with the wireless coverage indicator on the Home screen.

Send an SMS message

1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Click Compose SMS. The Select Address screen appears. 4. Click [Use Once]. A menu appears.
Select Address screen menu SMS item
5. Click SMS. The One Time SMS screen appears. 6. Type your contacts SMS-compatible phone number.
Tip: When you type an SMS-compatible number, include the country code and the area code. If you have set your smart dialing options in the phone application, you do not need to type the country code and area code. Refer to "Setting smart dialing options" on page 65 for more information.

selected message, click Search Recipient.
To search for messages with the same subject as the selected
message, click Search Subject.
Messages screen menu Search Sender item

Marking messages

Mark a message as unopened or opened
To mark the message as opened, click Mark Opened. To mark the message as unopened, click Mark Unopened.
Mark messages prior to a specific date as opened
1. Open the messages application. The Messages screen appears.
BlackBerry Wireless Handheld 31
2. Click a date. A menu appears. 3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened.

Address book

Adding contacts Managing the address book Setting address book options Managing the SIM card phone book

2: Address book

Adding contacts
Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the Desktop Software: Backup and Restore Help for more information.

Create a contact

1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New Address. The New Address screen appears.

New Address screen

4. In one or more of the following fields, type contact information:
Field Salutation First Last Email Type a first name. Type a last name. Type an email address. Press the Space key to insert the at sign (@); press it again to insert a period. ! To add more than one email address for the contact, click the trackwheel. A menu appears. Click Add Email Address. Type a company name. User Guide Description Type a salutation (for example, Mr., Ms., Dr.).

Company 34

Field Title Work, Home, Mobile, Pager Type a job title.
Description Type the appropriate phone number. To insert an extension, type x or ext. Type the extension number. You can use a wait or pause to separate additional numbers (for example, a password or extension) from the main number. When the phone number is dialed, your handheld either pauses before dialing the additional numbers (pause) or prompts you to type them (wait). ! To insert a pause or wait, click the trackwheel. A menu appears. Click Add Wait or Add Pause. Type the additional numbers.
Fax PIN Address 1 Address 2 City State/Prov ZIP/Postal Code Country User 1, User 2, User 3, User 4

Make a phone call

Note: If you are using a headset, insert the headset connector into the headset jack at the side of the handheld.
1. Open the phone. The Phone screen appears.

Phone screen

2. With your cursor in the empty field at the top of the screen, type a phone number. 3. Press Enter. The phone number is dialed.

Active Call screen

4. To end the call, press and hold the Escape button.
Tip: On the Phone screen, press the Space key and press the Enter key to dial the last number that you typed.
Call a contact using speed dial
You can use the speed dial feature to place phone calls by pressing a single key. Refer to "Using speed dial" on page 52 for more information on configuring this feature. 1. Open the phone. The Phone screen appears. 2. Press and hold a key that is assigned to the contact or phone number that you want to call. The phone number is dialed. 3. To end the call, press and hold the Escape button.
Call a contact that appears on your Phone screen
The Phone screen lists the contact names or phone numbers for your calls. 1. Open the phone. The Phone screen appears. 2. Click a contact or a phone number. A menu appears.
3. Click Call <contact name or phone number>. The phone number is dialed. 4. To end the call, press and hold the Escape button.
Tip: To remove a contact or a phone number from the Phone screen, click the contact or the phone number. A menu appears. Click Delete.
Call a contact in your address book
1. Open the address book. The Find screen appears. 2. Type the first letters of a contact. Contacts that start with these letters appear. 3. Click a contact. A menu appears. 4. Click Call <contact name>. The phone number is dialed. 5. To end the call, press and hold the Escape button.
Call a contact using a link
In messages and on web pages, phone numbers appear as links. 1. Click a phone number link. A menu appears. 2. Click Call. The phone number is dialed. 3. To end the call, press and hold the Escape button.
Call an emergency phone number
You can call an emergency phone number even when your keyboard or handheld is locked or the SIM card is not inserted. If you call an emergency phone number when the radio is off, the radio turns on automatically.
Warning: If your keyboard or handheld is locked, you can only make calls to emergency numbers. When your handheld or keyboard is locked, click the trackwheel. A dialog box appears. Click Emergency Call. A dialog box appears. Click Yes. The emergency number is dialed.

48 User Guide

Answering phone calls
2. In the phone number field at the top of the screen, type an emergency phone number (for example, 911 or 112). 3. Press the Enter key. The emergency number is dialed. 4. To end the call, press and hold the Escape button.

If the web page is not loaded yet, click Save Request. If the web page is loaded, click Save Page.
The requested web page is saved as a message on the Messages screen.
Tip: To open a web page from the Messages screen, click a saved web page. A menu appears. Click Open Page.
View the URL of a web page
You can view the URL of a web page while you browse it. 1. On a web page, click the trackwheel. A menu appears. 2. Click Page Address. The Address dialog box displays the address of the web page.
View the security settings for a web page
1. On a web page, click one of the following icons:
Icon Description browser connection to the web page is secure browser connection to the web page is not secure
A dialog box displays security setting information.

Download applications

You can download applications to use on your handheld.
Note: You are solely responsible for the selection, implementation and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third-party for issues arising from such third-party applications.
1. On a web page, click an application link. A menu appears. 2. Click Get Link. The application information appears.

Application information

3. Click Download. A dialog box appears. 4. Click OK. The application is downloaded.
BlackBerry Wireless Handheld 77
The new application is added to your handheld.

Using bookmarks

You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen.

Create a bookmark

1. On a web page, click the trackwheel. A menu appears. 2. Click Add Bookmark. The Add Bookmark dialog box appears.

Add Bookmark dialog box

3. In the following fields, review or edit the information:
Field Title Create in Description This field displays the name of the bookmark.
Default Browser Bookmarks
Set the folder in which the bookmark is saved. To set a different folder, click Change Folder. The Bookmarks screen appears. Click a folder. A menu appears. Click Select Folder. Refer to "Create a folder for bookmarks" on page 81 for more information.
Field Make Available Offline
Description Set whether you can view the web page when you are not connected to the wireless network. When you view a web page offline, it displays the information that was current when you saved the bookmark. ! To select or clear the check box, press the Space key.
4. Click Add. The bookmark is saved.

Open a bookmark

1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Get Link. The browser requests the web page.

1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New Appointment screen appears.

New Appointment screen

4. In the following fields, type the appointment information:
Field Subject Location Description Type the subject of the appointment. Type the location of the appointment.
5. In the following fields, press the Space key until the preferred option appears:
Field All Day Event Start Description Set whether the appointment occupies a full day. Set the date and time when the appointment starts. Default cleared selected date and time

Field End

Description Set the date and time when the appointment ends. If you modify this field, the Duration field reflects the change. Note: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date. Set the length of the appointment. If you modify this field, the End field reflects the change. Set the time zone in which the appointment occurs. Set the amount of time in advance your handheld notifies you of the appointment. If you do not want to be notified, set this field to None. Set whether you want the appointment to recur regularly, such as on a daily, weekly, or monthly basis. Every: Set the frequency of the appointment. End: Set the date on which the series of appointments ends. Days: If your appointment recurs weekly, set the days on which the appointment recurs. Relative Date: If your appointment recurs monthly or yearly, you can set whether the appointment recurs on the exact date or on the relative date. For example, you can set the appointment to recur on the 28th of each month (exact date) or on the last Monday of each month (relative date).
Default 1 hour after start time
Duration Time Zone Reminder
0 Hours 1 Hour Selected Time Zone 15 Min.

Recurrence

6. In the Notes field, type any additional information for the appointment. 7. Click the trackwheel. A menu appears. 8. Select one of the following options:
To save the appointment, click Save. 92 User Guide
To create a meeting, proceed to step 9.
9. Click Invite Attendee. The Select Address screen appears. 10. Click a contact. A menu appears. 11. Click Invite. 12. To invite more contacts, repeat steps 9 through 11.
Tip: Do not invite yourself to the meeting. You are already registered as the person who created the meeting.
13. Click the trackwheel. A menu appears. 14. Click Save. A meeting invitation is sent.
Note: Any responses to your meeting invitation are received in the messages application. Warning: If you turn off the handheld by clicking the Turn Power Off icon, the handheld does not turn on to notify you of calendar reminders. To have the handheld turn on to notify you of a calendar reminder, select one of the following options: Turn off the handheld by pressing the Power button. Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 112 for more information.

To view all application details, click Modules. A list of
modules appears. Click a module. A menu appears. Click Module Information. The application details appear.
To view third-party application details, click Properties. The
application details appear.
To delete a third-party application, click Delete.

Auto On/Off

You can set whether you want your handheld to turn on and off at specific times.
Warning: If you are in an area where wireless signals might interfere with normal operations (for example, on an airplane), do not use the Auto On/ Off feature to turn off your handheld radio. Click the Turn Wireless Off icon.

Set Auto On/Off options

1. Open the options application. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the following fields, press the Space key until the preferred option appears:
Field Weekday On Weekday Off Weekend On Weekend Off Description Set when the handheld turns on on weekdays. Set when the handheld turns off on weekdays. Set when the handheld turns on on weekends. Set when the handheld turns off on weekends. Default 7:00 AM 11:00 PM 7:00 AM 11:00 PM
Enable or disable Auto On/Off
1. Open the options application. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the weekday and weekend sections, select one of the following options:
To enable Auto On/Off, in the Disabled field, press the Space
key until Enabled appears.
To disable Auto On/Off, in the Enabled field, press the Space
key until Disabled appears.
Note: If you turn off your handheld using the Power button and Auto On/ Off is enabled, the handheld turns on again at the specified Auto On time. Calendar and alarm notifications also turn on your handheld. If you turn off your handheld using the Turn Power Off icon, you are prompted to select either Auto Off (the handheld turns on again at the specified Auto On time) or Power Off (the handheld turns on only if you press the Power button).

AutoText

You can use AutoText in messages, tasks, memos, and appointments. The AutoText feature replaces certain text that you type with programmed text. For example, in a message, if you type hte and press the Space key, hte changes to the. You can use AutoText to complete the following actions:
correct commonly misspelled words replace abbreviations and acronyms with complete words insert phrases into messages by typing a keyword

Number of Beeps Repeat Notification Do Not Disturb
8. Click the trackwheel. A menu appears. 9. Click Save. The options are saved. 10. Repeat steps 5 through 9 for the other items in the list. 11. Click the trackwheel. A menu appears. 12. Click Save. The profile is saved.
Edit a notification profile
1. Open the profiles application. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Edit. A list of items for which you can receive notification appears. 4. Click an item. A menu appears. 5. Click Edit. 6. Edit the notification information. 7. Click the trackwheel. A menu appears. 8. Click Save. The options are saved. 9. Repeat steps 4 through 8 for the other items in the list. 10. Click the trackwheel. A menu appears. 11. Click Close. The edited items are saved.
Delete a notification profile
You can only delete notification profiles that you created. 1. Open the profiles application. The Profiles screen appears. 2. Click a profile. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The profile is deleted.
BlackBerry Wireless Handheld 123
Download notification tunes
You can download tunes, or ring tones, in standard MIDI format. 1. On a web page, click a.mid file link. A menu appears. 2. Click Get Link. The MIDI File screen appears. 3. Click Save. A dialog box appears. 4. In the Enter Tune Name field, type a name for the tune. 5. Click Save. A dialog box appears. 6. Click OK. The tune is downloaded.
Tip: To listen to the tune before you download it, on the Midi File screen, click the Play icon. To stop playing the tune, click the Stop icon. Warning: Research In Motion does not in any way endorse or guarantee the security or compatibility of any MIDI file with the handheld, and takes no responsibility whatsoever for such MIDI files, including their functionality. Your selection and usage of MIDI files is your sole responsibility.

Manage a tune

1. Open the profiles application. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click Show Tunes. The Tunes screen appears. 4. Click a tune. A menu appears. 5. Select one of the following options:
To listen to the tune, click Play. To delete a tune, click Delete. A dialog box appears. Click

Delete.

Screen/Keyboard
Set screen and keyboard settings
1. Open the options application. The Options screen appears. 2. Click Screen/Keyboard. The Screen/Keyboard screen appears. 3. In the following fields, press the Space key until the preferred option appears:
Field Font Family Font Size Font Style Antialias mode Key Tone Key Rate Description Set the font family of the display font. Set the size of the display font. Set whether the font is plain, bold, or italic. 9 Plain Default System

Set whether your handheld uses antialiasing No to smooth the edges of large fonts. Antialiasing Set whether your handheld emits a tone each Off time that you press a key. Set the speed at which your cursor moves when you hold the Backspace key, the Enter key, or the Space key. Slow

Security

Set security options
1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears.
Field Password Security Timeout Description Default Set whether you want to enable a password on Disabled your handheld. Refer to "Set a password" on page 126 for more information. Set the duration of time that your handheld is idle 2 Min before it locks.
Lock Handheld Set whether your handheld locks when you insert it No Upon Holstering into the holster. IT Policy This field displays the name of the IT policy that is assigned to your handheld.
Note: If your handheld is lost or stolen, contact your system administrator. If wireless IT policy is available for your handheld, your system administrator can disable or lock your handheld over the wireless network. To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange.

Set a password

1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Enabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. 6. In the New Password field, type a password. 7. Click the trackwheel. A dialog box appears. 8. In the Verify New Password field, type the password again.

126 User Guide

9. Click the trackwheel. The password is enabled.

Change the password

1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Change Password. A dialog box appears. 5. In the Enter Password field, type the current password. 6. Click the trackwheel. A dialog box appears. 7. In the New Password field, type a new password. 8. Click the trackwheel. A dialog box appears. 9. In the Verify New Password field, type the password again. 10. Click the trackwheel. The password is changed.

Disable the password

1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Disabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. 6. In the Enter Password field, type the password. 7. Click the trackwheel. The password is disabled.

The handheld is in a poorly lit area. The display font is too small.
The handheld does not notify you of events such as messages, phone calls, or the alarm.
The wireless radio is off. The notification is not set to notify you audibly.
The notification volume is too low. The alarm is set at the wrong time.
The calendar event does not have a reminder set.
Issue Some handheld applications do not work. For example, the handheld does not send or receive messages, the phone does not work or the browser icon does not appear on the home screen.
Possible cause The wireless radio is off. The handheld is not in an area of wireless coverage. The battery is too low.
Possible solution Click the Turn Wireless On icon. Return to an area of wireless coverage. Charge the handheld. Refer to the Getting
The SIM card is not inserted correctly.
Reinsert the SIM card. Refer to the Getting
The handheld is not registered with the wireless network.
Verify the registration status in the Active Network field. Refer to page 119. Register with the network. Refer to page 120. Contact your service provider.
The wireless network is experiencing difficulties. Your service provider does not support the phone or browser.
Contact your service provider. Contact your service provider.

Maintenance

To Preserve battery life Do this Set the Auto On/Off feature. Refer to page 112. Turn off the radio when you are not in an area of wireless coverage: Click the Turn Wireless Off icon. Limit your use of the backlighting feature. Delete the original message when you send a reply. Refer to page 9. If you want to send a message to multiple people, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 7. Charge your handheld regularly.
accepting meeting invitations, 94 service books, 129 Access Number field, 68 Active Network field, 119, 141 adding additional contacts to messages, 8 applications, 77 attachments to messages, 11 contacts to groups, 39 multiple email addresses, 34 speed dial to contacts, 53 tunes, 124 See also creating Additional Numbers field, 68 address book adding groups, 36 creating contacts, 13, 3438 deleting contacts, 39 deleting groups, 39 editing contacts, 38 editing groups, 38 icons, 136 searching for remote addresses, 40 setting options, 41 address book attachments icons, 137 opening, 12 sending, 11 addresses, See contacts alarm icon, 139 setting, 105 setting notification profiles, 121 troubleshooting, 140 turning off, 106 All Calls field, 61 All Incoming field, 59 All Outgoing field, 59 Allow Duplicate Names field, 41 alternating between phone calls, 51 answering phone calls, 49 application information, viewing, 111 applications adding, 77 deleting, 112 troubleshooting, 141 using during a call, 52 appointments creating, 9194 definition, 90 deleting, 97 editing, 9596 opening, 94 Area Code field, 66 assigning, speed dial letter, 52 attachments, See file attachments; address book attachments Auto Answer field, 65 Auto Hangup field, 65 Auto More field, 17 auto on/off disabling, 113 enabling, 113 setting, 112 AutoText creating entries, 114 deleting entries, 115 editing entries, 115 inserting macros, 114 specified case and smartcase, 114 viewing entries, 113

B hotkey configuration field, 116 backlighting, 140, 142 battery maintenance, 142 troubleshooting, 139, 141 bookmark folders creating, 81 renaming, 82 setting default, 81 bookmarks availability, 79 creating, 78 deleting, 81 editing, 79 moving, 80, 82 opening, 79 BrickBreaker capsules, 106 definition, 106 navigating, 107 setting options, 107 browser about, 72 bookmarks, 78 browsing web pages, 73 closing, 83 connection status, 84 hiding, 83 history, 84 home page, 72 icons, 137 managing, 83 navigating web pages, 75 setting options, 72, 85, 115 shortcut keys, 75 TLS, 132 WAP Push, 133 WTLS, 134

caches, 84 calculator

converting measurements, 104 memory, 104 performing calculations, 104 calendar agenda format, 88 changing formats, 88 day format, 88 icons, 138 month format, 89 restrictions for Lotus Notes users, 92, 96 setting notification profiles, 121 setting options, 97 week format, 89 See also appointments; meetings call barring changing password, 60 disabling, 60 enabling, 60 setting options, 59 Call field, 67 call forwarding disabling, 62 enabling, 62 setting options, 61 call logging, 58 call logs, See phone call logs call waiting, 62 Call Waiting Enabled field, 62 calling contacts, 4648 emergency numbers, 48 voice mail, 49 calls, See phone calls Case Sensitive Search field, 16 changing assigned letter for speed dial, 53 bookmark folders, 78 contact assigned to speed dial letter, 53 contacts in groups, 39 formats in calendar, 88 handheld password, 127 order of bookmarks, 80
SIM card security PIN code, 130 task status, 101 user-defined field names, 35 volume for phone calls, 50 See also editing; setting clearing browser caches, 84 phone timers, 69 closing browser, 83 web pages, 83 conference calls, 51 configuring browser, 72 browser home page, 72 Confirm close on Escape field, 85 Confirm Delete field, 17, 41, 65, 98, 102, 104 Confirm execute scripts field, 85 Conflicts field, 18 connection requests, 117 Consider PIN Level 1 field, 17 contacts assigning speed dial, 53 changing speed dial, 53 creating, 3438 deleting, 39 editing, 38 opening, 38 removing speed dial, 54 searching for in remote address book, 40 See also SIM card contacts; groups Country Code field, 66 Create in field, 78 creating appointments, 9194 AutoText entries, 114 bookmarks, 78 contacts, 13, 3438 email and PIN messages, 79 folders for bookmarks, 81 groups, 36
meetings, 9193 memos, 102 notification profiles, 122 phone call notes, 55 phone calls, 46 SIM card contacts, 42 SMS messages, 20 tasks, 100 customizing, See setting
date, setting, 116 declining meeting invitations, 94 Default browser configuration field, 116 Default Reminder field, 98 Delete On field, 18 deleting appointments, 97 AutoText entries, 115 bookmarks, 81 contacts, 39 contacts from groups, 39 groups, 39 meetings, 97 memos, 103 messages, 18, 2425 notification profiles, 123 original text from reply, 10 phone call logs, 56 saved searches, 30 SIM card contacts, 42 tasks, 101 Delivery Reports field, 23 Dial from Home Screen field, 65 dialing letters, 52 disabling alarm, 106 auto on/off, 113 call barring, 60 call forwarding, 62 call logging, 58 handheld password, 127

icons address book, 136 address book attachments, 137 alarm, 139 Alt mode, 139 browser, 137 calendar, 138 CAP-lock mode, 139 chart, 136 messages, 136 miscellaneous, 139 NUM-lock mode, 139 pause, 136 phone, 137 service book, 139 Shift mode, 139 tasks, 139 wait, 136 ignoring phone calls, 50 images, viewing, 75 Importance field, 18 importance, setting, 18 In Holster field, 122 Incoming If Roaming field, 59 Initial View field, 98
handheld options about, 111 applications, 111 auto on/off, 112 AutoText, 113 browser, 115 date/time, 116 firewall, 117 localization, 118 message services, 118 network, 119 owner, 120 screen/keyboard, 125 security, 125 service book, 129 SIM card, 129 SMS, 131 status, 131
inserting extensions, 35 pauses, 35 waits, 35 Intl Calls field, 59 Intl Not to Home PLMN field, 60 IT Policy field, 126
Key Rate field, 125 Key Tone field, 125 keyboard, setting options, 125
Leave messages on SIM card field, 23 letters dialing, 52 links definition, 9 email address, 9 phone number, 48 web page, 74 localization, 118 locating phone number, 69 PIN, 6 SMS number, 19 Lock Handheld Upon Holstering field, 126 locking the handheld, 128 Log These Call Types field, 59 logs, See phone call logs low battery, 139, 141, 142
phone calls, 4648 meeting invitations accepting, 94 changing attendees, 96 declining, 94 icon, 138 removing attendees, 96 meetings creating, 9193 definition, 90 deleting, 97 editing, 9596 opening, 94 MemoPad, setting options, 103 memos creating, 102 deleting, 103 editing, 103 opening, 103 message services, 118 messages icons, 136 setting notification profiles, 121 setting options, 17 See also email messages; SMS messages, PIN messages; phone call logs more, requesting, 6 muting phone calls, 50
National Number Length field, 66 navigating attachments, 15 calendar, 88 web pages, 75 network registering, 141 registering manually, 120 selecting, 119 notification profiles creating, 122 deleting, 123
macros, inserting into AutoText entries, 114 maintenance, battery, 142 Make Available Offline field, 79 making emergency phone calls, 48
editing, 123 enabling, 121 troubleshooting, 140 Number of Beeps field, 122 Number of Previous Items field, 23
opening address book attachments, 12 appointments, 94 bookmarks, 79 contacts, 38 email and PIN messages, 6 file attachments, 15 groups, 38 meetings, 94 memos, 103 phone call logs, 55 SMS messages, 19 tasks, 101 web pages, 7374 options address book, 41 browser, 85 calendar, 97 email and PIN messages, 17 file attachment, 16 MemoPad, 103 phone, 57, 65 SMS messages, 23 tasks, 102 See also handheld options Out of Holster field, 122 owner information, setting, 120

icons, 139 opening, 101 setting options, 102 text telephone definition, 68 disabling, 68 enabling, 68 icon, 137 theme, 131 time, setting, 116 timers, 69 Title field, 78 TLS, definition, 132 troubleshooting alarm, 140 applications, 141 backlighting, 140 battery, 139, 141 browser, 141 display, 140 font size, 140 lighting, 140 notification, 140 phone, 141 radio, 140, 141 reminders, 140 resetting the handheld, 140 volume, 140 TTY Mode field, 69 TTY option, See text telephone Tune field, 122 tunes adding, 124 deleting, 124 downloading, 124 turning off alarm, 106 handheld, 112, 113 mute, 50 turning on, radio, 140, 141
Unanswered Calls field, 61
unlocking handheld, 128 URL home page, 72 web page, 73, 76 user-defined fields, changing, 35
Validity Period field, 23 viewing application information, 111 appointments, 94 AutoText entries, 113 browser connection status, 84 browser history, 84 browser security settings, 77 contacts, 38 contents of spreadsheet cell, 15 criteria of last search, 30 current date in calendar, 89 email and PIN messages, 6 file attachments, 15 groups, 38 handheld information, 111 handheld options, 110 host name of web page, 84 images on web page, 75 meetings, 94 memos, 103 next sheet, 15 phone options, 57 phone status, 69 phone timers, 69 previous sheet, 15 saved searches, 30 service books, 129 SIM card contacts, 41 SMS messages, 19 specific date in calendar, 89 specific spreadsheet cell, 15 table of contents of file attachments, 14 tasks, 101 voice mail
calling, 49, 67 icon, 137 setting number, 67 volume adjusting for notification profiles, 122 adjusting for phone calls, 50 icon, 137 troubleshooting, 140 Volume field, 122
W hotkey configuration field, 116 Wait For field, 67 waits adding, 35 definition, 35 icon, 136 WAP Push, setting, 133 web pages browsing, 73 canceling requests, 74 closing, 83 connection status, 84 links, 74 navigating between, 75 navigating on, 75 opening, 7374 refreshing, 76 saving, 76 setting notification profiles, 121 viewing images, 75 viewing security settings, 77 viewing URL, 76 Weekday Off field, 112 Weekday On field, 112 Weekend Off field, 112 Weekend On field, 112 wireless email reconciliation definition, 26 prerequisites, 17 wireless network disconnecting browser from, 83
registering with, 120 troubleshooting, 140 wireless radio, troubleshooting, 141 Wireless Reconcile field, 18 wireless transport layer security, See
WTLS WML, 73 worksheet, selecting in attachments, 15 WTLS, definition, 134