Turn iPhone on

For information about changing how long before iPhone locks, see Auto-Lockon page145. For information about setting iPhone to require a passcode to unlock it, see Passcode Lockon page145.

Volume Buttons

When youre on the phone or listening to songs, movies, or other media, the buttons on the side of iPhone adjust the audio volume. Otherwise, the buttons control the volume for the ringer, alerts, and other sound effects. WARNING:For important information about avoiding hearing loss, see the Important Product Information Guide at www.apple.com/support/manuals/iphone. To adjust the volume, use the buttons on the side of iPhone.

Volume up Volume down

To set a volume limit for music and videos on iPhone, see Musicon page158.

Ring/Silent Switch

Flip the Ring/Silent switch to change between ring

and silent

modes.

Silent

When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesnt ring or play alerts and other sound effects. Important:Clock alarms, audio-dependent applications such as iPod, and many games still play sounds through the built-in speaker when iPhone is set to silent mode. By default, when you get a call, iPhone vibrates whether its set to ring mode, or in silent mode. If iPhone is set to ring mode, you can silence a call by pressing the Sleep/ Wake button or one of the volume buttons once. Press a second time to send the call to voicemail. For information about changing sound and vibrate settings, see Sounds and the Ring/ Silent Switchon page141.
The controls on the iPhone touchscreen change dynamically depending on the task youre performing.

Opening Applications

Open an application: Tap an icon.
Close an application and return to the Home screen: Press the Home below the display.

button

Scrolling
Drag up or down to scroll. On some screens such as webpages, you can also scroll side to side.
Dragging your finger to scroll wont choose or activate anything on the screen. Flick to scroll quickly.
You can wait for the scrolling to come to a stop, or touch anywhere on the screen to stop it immediately. Touching the screen to stop scrolling wont choose or activate anything. To quickly scroll to the top of a list, webpage, or email, just tap the status bar.
Some lists have an index along the right side, which helps you navigate quickly. Find items in an indexed list: Tap a letter to jump to items starting with that letter. Drag your finger along the index to scroll quickly through the list.

International Keyboards

iPhone provides keyboards that allow you to enter text in many different languages, including languages that read from right to left. For a complete list of supported keyboards, go to www.apple.com/iphone/specs.html. Turn international keyboards on or off: 1 In Settings, choose General > International > Keyboards. 2 Turn on the keyboards you want. Languages with more than one keyboard, such as Japanese and Chinese, indicate the number of keyboards available. Tap to choose a keyboard for that language.
Switch keyboards if more than one keyboard is turned on Tap to switch keyboards. When you tap the symbol, the name of the newly activated keyboard appears briefly.
Type letters, numbers, or symbols that arent on Touch and hold the related letter, number, or the keyboard symbol, then slide to choose a variation. On the Hebrew and Thai keyboards, for example, you can choose native numbers by touching and holding the related Arabic number. Enter Japanese Kana Use the Kana keypad to select syllables. For more syllable options, tap the arrow key and select another syllable or word from the window. Use the QWERTY keyboard to input code for Japanese syllables. As you type, suggested syllables appear. Tap the syllable to choose it. Use the Emoji keyboard. Available only on iPhones purchased and used in Japan. Use the 2-Set Korean keyboard to type Hangul letters. To type double consonants or compound vowels, touch and hold the letter, then slide to choose the double letter. Use the QWERTY keyboard to enter Pinyin for Chinese characters. As you type, suggested Chinese characters appear. Tap a character to choose it, or continue entering Pinyin to see more character options.

Enter Japanese QWERTY

Enter Emoji picture characters Enter Korean
Enter Simplified or Traditional Chinese Pinyin
Enter Traditional Chinese Zhuyin
Use the keyboard to enter Zhuyin letters. As you type, suggested Chinese characters appear. Tap a character to choose it, or continue entering Zhuyin to see more character options. After you type an initial letter, the keyboard changes to show more letters. Use the touchpad to enter Chinese characters with your finger. As you write character strokes, iPhone recognizes them and shows matching characters in a list, with the closest match at the top. When you choose a character, its related characters appear in the list as additional choices. You can get some complex characters by entering two or more component characters. For example, enter (fish), then (bristle), to get (partial name of Hong Kong International Airport), which appears in the character list with an arrow next to it. Tap the character to replace the characters you entered.

Dial a number Control music playback
Play an album, artist, or playlist Shuffle the current playlist
Find out more about the currently playing song Say whats playing, what song is this, who sings this song, or who is this song by. Use Genius to play similar songs Cancel Voice Control Say Genius, play more like this, or play more songs like this. Say cancel or stop.
For best results: Speak into the iPhone microphone as if you were making a phone call. You can also use the microphone in your iPhone or Bluetooth headset.
Speak clearly and naturally.
Say only iPhone commands and names, and numbers. Pause slightly between

commands.

Use full names.
By default, Voice Control expects you to speak voice commands in the language thats set for iPhone (the General > International > Language setting). The Voice Control settings let you change the language for speaking voice commands. Some languages are available in different dialects or accents. Change language or country: In Settings, choose General > International > Voice Control and tap the language or country. Voice Control for the iPod application is always on, but for security you can prevent voice dialing when iPhone is locked. Prevent voice dialing when iPhone is locked: In Settings, choose General > Passcode Lock and turn Voice Dial off. Unlock iPhone to use voice dialing. SeeVoice Dialingon page48 andUsing Voice Control with iPodon page77.

Stereo Headset

The headset included with iPhone features a microphone and an integrated button that allows you to answer and end calls easily, and control audio and video playback. The headset included with iPhone3GS (shown here) also has volume buttons.

Center button

Plug in the headset to listen to music or make a phone call. Callers hear you through the built-in microphone. Press the center button to control music playback and answer or end calls, even when iPhone is locked. (You can also use the equivalent button on your Bluetooth headset to control these functions.)
Pause a song or video Skip to the next song Return to previous song Fast-forward Press the center button once. Press again to resume playback. Press the center button twice quickly. Press the center button three times quickly. Press the center button twice quickly and hold.
Rewind Adjust the volume (iPhone3GS only) Answer an incoming call End the current call Decline an incoming call

iPhone has an internal rechargeable battery.

Charging the Battery

WARNING:For important safety information about charging iPhone, see the Important Product Information Guide at www.apple.com/support/manuals/iphone. The battery icon in the upper-right corner shows the battery level or charging status. You can also display the percentage of the battery charge (iPhone3GS only).

Charging

Charged
Charge the battery: Connect iPhone to a power outlet using the included Dock Connector to USB Cable and USB power adapter.
Charge the battery and sync iPhone: Connect iPhone to your computer using the included Dock Connector to USB Cable. Or connect iPhone to your computer using the included cable and the Dock, available separately. Unless your keyboard has a high-powered USB 2.0 port, you must connect iPhone to a USB 2.0 port on your computer.
Important:The iPhone battery may drain instead of charge if iPhone is connected to a computer thats turned off or is in sleep or standby mode. If you charge the battery while syncing or using iPhone, it may take longer to charge. Important:If iPhone is very low on power, it may display one of the following images, indicating that iPhone needs to charge for up to ten minutes before you can use it. If iPhone is extremely low on power, the display may be blank for up to two minutes before one of the low-battery images appears.

Maximizing Battery Life

iPhone uses lithium-ion batteries. To learn more about how to maximize the lifespan and battery life of your iPhone, go to www.apple.com/batteries.

Replacing the Battery

Rechargeable batteries have a limited number of charge cycles and may eventually need to be replaced. The iPhone battery isnt user replaceable; it can only be replaced by an authorized service provider. For more information, go to www.apple.com/support/iphone/service/battery.

Security Features

Security features help protect the information on iPhone from being accessed by others. You can set up a passcode that you must enter each time you turn on or wake up iPhone. Set a passcode: Choose General > Passcode Lock and enter a 4-digit passcode, then enter the passcode again to verify it. iPhone then requires you to enter the passcode to unlock it or to display the passcode lock settings. For addition information about using a passcode lock, see Passcode Lockon page145. Prevent voice dialing when iPhone is locked: In Settings, choose General > Passcode Lock and turn Voice Dial off. Unlock iPhone to use voice dialing. The Find My iPhone feature helps you locate iPhone if its been lost or misplaced, and display a message on your iPhone to help someone return it to you. It includes Remote Wipe, which lets you erase all your information on iPhone in case you dont recover it. The Remote Passcode Lock feature lets you remotely lock your iPhone and create a new or replacement 4-digit passcode. Find My iPhone requires a MobileMe account. MobileMe is an online service, available by subscription. Go to www.apple.com/mobileme for more information. To enable this feature, turn on Find My iPhone in your MobileMe account settings. See Setting Up Accountson page16. Find your iPhone: Log in to your MobileMe account at www.me.com and go to the Find My iPhone pane. Follow the onscreen instructions to locate your device on a map and display a message on its screen along with an optional sound to help you find it. Remotely wipe information on your iPhone: Log in to your MobileMe account at www.me.com, then go to the Find My iPhone pane. Click Remote Wipe, and follow the onscreen instructions. A remote wipe is equivalent to the Erase all content and settings feature in Settings. It resets all settings to their defaults and erases all your information and media. See Resetting iPhoneon page149. Remotely lock your iPhone: Log in to your MobileMe account at www.me.com, then go to the Find My iPhone pane. Click Remote Passcode Lock, and follow the onscreen instructions.

Send a video in an email message (iPhone and iPhone 3G)
Save a draft of a message to complete later Reply to a message

Forward a message

Share contact information
Checking and Reading Email
The Mail icon shows the total number of unread messages in all your inboxes. You may have other unread messages in other mailboxes.
Number of unread emails in your inboxes
Check for new messages: Choose a mailbox or tap

at any time.

Chapter 4Mail
On each account screen, you can see the number of unread messages in each mailbox.
Tap to see all your email accounts
Number of unread messages
Tap a mailbox to see its messages. Unread messages have a blue dot

next to them.

Unread messages
When you open a mailbox, Mail loads the number of most recent messages specified in your Mail settings, if the messages havent already been loaded automatically. (See Mailon page152.) Load additional messages: Scroll to the bottom of the list of messages and tap Load More Messages. Read a message: Tap a mailbox, then tap a message. Within a message, tap see the next or previous message.
Zoom in on part of a message Resize any column of text to fit the screen Resize a message manually
Double-tap an area of the message to zoom in. Double-tap again to zoom out. Double-tap the text. Pinch to zoom in or out.

Follow a link

Tap the link. Text links are typically underlined and blue. Many images are also links. A link can take you to a webpage, open a map, dial a phone number, or open a new preaddressed email message. Web, phone, and map links open Safari, Phone, or Maps on iPhone. To return to your email, press the Home button and tap Mail. Touch and hold the link. The address is displayed, and you can choose to open the link in Safari or copy the link address to the clipboard.
See a links destination address
iPhone displays picture attachments in many commonly used formats (JPEG, GIF, and TIFF) inline with the text in email messages. iPhone can play many audio attachments (such as MP3, AAC, WAV, and AIFF). You can download and view files (such as PDF, webpage, text, Pages, Keynote, Numbers, and Microsoft Word, Excel, and PowerPoint documents) attached to messages you receive. Open an attached file: Tap the attachment. It downloads to iPhone and then opens.
Tap attachment to download
You can view attachments in portrait or landscape orientation. If the format of an attached file isnt supported by iPhone, you can see the name of the file but you cant open it. iPhone supports the following document types:
.doc.docx.htm.html.key.numbers.pages Microsoft Word Microsoft Word (XML) webpage webpage Keynote Numbers Pages

See a links destination address Touch and hold the link. The address pops up next to your finger. You can touch and hold an image to see if it has a link. Tap Tap Tap. or at the bottom of the screen.
Stop a webpage from loading Reload a webpage Return to the previous or next page Return to a recently viewed page Send a webpage address via email Save an image or photo to your Camera Roll album
Tap and tap History. To clear the history list, tap Clear. Tap and tap Mail Link to this Page.
Touch and hold the image, then tap Save Image.

Chapter 5Safari

Opening Multiple Pages
You can have up to eight pages open at a time. Some links automatically open a new page instead of replacing the current one. The number inside the pages icon at the bottom of the screen shows how many pages are open. If theres no number inside, just one page is open. For example: = one page is open = three pages are open Open a new page: Tap Go to another page: Tap and tap New Page. and flick left or right. Tap the page you want to view.

Close a page: Tap

and tap
. You cant close a page if its the only one open.
Entering Text and Filling Out Forms
Some webpages have text fields and forms to fill out. You can set Safari to remember names and passwords of websites you visit and fill out text fields automatically with information from Contacts. See Safarion page156.
Bring up the keyboard Move to another text field Submit a form Tap inside a text field. Tap another text field, or tap the Next or Previous button. Once you finish filling out a form, tap Go or Search. Most pages also have a link you can tap to submit the form. Tap Done.
Close the keyboard without submitting the form
Enable AutoFill to help you fill out web forms: In Settings, choose Safari > AutoFill, then do one of the following:
To use information from contacts, turn Use Contact Info on, then choose My Info and
select the contact you want to use. Safari uses information from Contacts to fill in contact fields on web forms.

Playing Videos

Play a video: Tap Videos and tap the video. Display playback controls: Tap the screen to show the controls. Tap again to hide them.
Controlling Video Playback
Videos play in widescreen to take full advantage of the display. The scrubber bar lets you skip to any point along the timeline. You can adjust the scrub rate by sliding your finger down as you drag the playhead along the scrubber bar.
Scrubber bar Playhead Scale
Play/Pause Next/Fastforward

Restart/Rewind

Lovers in Japan by Coldplay is available in the iTunes Store

Pause a video

Tap , or press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset). Tap , or press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset). Drag the volume slider. You can also use the volume buttons on the iPhone headset (iPhone3GS only). Drag the playhead on the scrubber bar all the way to the left, or tap if the video doesnt contain chapters. Tap , or press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset) twice quickly. Tap , or press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset) three times quickly. Tap , then choose a chapter from the list.

Start a video over

Skip to the next chapter (if available)
Go to the previous chapter (if available)
Start playing at a specific chapter (if available)
Rewind or fast-forward Skip to any point in a video

Touch and hold

Drag the playhead along the scrubber bar. Slide your finger down to adjust the scrub rate. The scrub rate becomes slower the farther down you slide your finger. button.
Stop watching a video before it finishes playing Tap Done. Or press the Home Scale a video to fill the screen or fit to the screen
Tap to make the video fill the screen. Tap to make it fit the screen. You can also double-tap the video to toggle between fitting and filling the screen. When you scale a video to fill the screen, the sides or top may be cropped from view. When you scale it to fit the screen, you may see black bars on the sides or above and below the video. , then choose a language from the Audio
Select an alternate audio language (if available) Tap list. Show or hide subtitles (if available)
Tap , then choose a language, or Off, from the Subtitles list.

Delete a city: Tap

next to a city, then tap Delete. , then tap F or C.
Display temperature in Fahrenheit or Celsius: Tap
Getting More Weather Information
See information about a city at Yahoo.com: Tap
You can see a more detailed weather report, news and websites related to the city, and more.

Chapter 14Weather

Recording Voice Memos
Voice Memos lets you use iPhone as a portable recording device using the built-in microphone, iPhone or Bluetooth headset mic, or supported external microphone. Note:External microphones must be designed to work with the iPhone headset jack or Dock Connector, such as Apple-branded earbuds or authorized third-party accessories marked with the Apple Works with iPhone logo. You can adjust the recording level by moving the microphone closer to or further away from what youre recording. For better recording quality, the loudest level on the level meter should be between 3dB and 0 dB.

Audio level meter

Go to voice memos

Record button

Record a voice memo: 1 Tap to start recording. You can also press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset). 2 Tap to pause or to stop recording. You can also press the center button on the iPhone headset (or the equivalent button on your Bluetooth headset). Recordings using the built-in microphone are mono, but you can record stereo using an external stereo microphone. When you start a voice recording, iPhone makes a shutter sound. The sound isnt played if youve set the Ring/Silent switch to silent. See Sounds and the Ring/Silent Switchon page141. Note:In some regions, the sound effects for Voice Memos are played even if the Ring/ Silent switch is set to silent. To use other applications while recording your voice memo, you can lock iPhone or press the Home button. Play back a voice memo you just recorded: Tap.

Listening to Voice Memos

Playhead Scrubber bar
Play a voice memo youve previously recorded: 1 Tap. Memos are listed in chronological order, with the most recent memo first. 2 Tap a memo, then tap. Tap to pause, then tap again to resume playback. Skip to any point in a memo: Drag the playhead along the scrubber bar.

Chapter 15Voice Memos

Listen through the built-in speaker: Tap Speaker.

Managing Voice Memos

Delete a voice memo: Tap a memo in the list, then tap Delete. See more information: Tap next to the memo. The Info screen displays information about the length, recording time and date, and provides additional editing and sharing functions.

1/x x2 x3 yx

Chapter 18Calculator

log sin sin-1 cos cos

Returns the log base 10 of a value. Calculates the sine of a value. Calculates the arc sine of a value. (Available when the 2nd button is tapped.) Calculates the cosine of a value. Calculates the arc cosine of a value. (Available when the 2nd button is tapped.) Calculates the tangent of a value. Calculates the arc tangent of a value. (Available when the 2nd button is tapped.) Calculates the natural log of a value. Calculates the log base 2. (Available when the 2nd button is tapped.) Calculates the hyperbolic sine of a value. Calculates the inverse hyperbolic sine of a value. (Available when the 2nd button is tapped.) Calculates the hyperbolic cosine of a value. Calculates the inverse hyperbolic cosine of a value. (Available when the 2nd button is tapped.) Calculates the hyperbolic tangent of a value. Calculates the inverse hyperbolic tangent of a value. (Available when the 2nd button is tapped.) Tap after entering a value to raise the constant e (2.718281828459045.) to the power of that value. Calculates 2 to the power of the displayed value. For example, 10 2x = 1024. (Available when the 2nd button is tapped.) Changes the mode to express trigonometric functions in radians. Changes the mode to express trigonometric functions in degrees. Enters the value of (3.141592653589793.). An operator that multiplies the currently displayed value by 10 to the power of the next value you enter. Returns a random number between 0 and 1.
tan tan-1 ln log2 sinh sinh

cosh cosh

tanh tanh ex 2x Rad Deg EE Rand
Settings allows you to customize iPhone applications, set the date and time, configure your network connection, and enter other preferences for iPhone.

Airplane Mode

Airplane mode disables the wireless features of iPhone to avoid interfering with aircraft operation and other electrical equipment. Turn on airplane mode: Tap Settings and turn airplane mode on. When airplane mode is on, appears in the status bar at the top of the screen. No phone, radio, Wi-Fi, or Bluetooth signals are emitted from iPhone and GPS reception is turned off, disabling many of iPhones features. You wont be able to:

Bluetooth

iPhone can connect wirelessly to Bluetooth devices such as headsets, headphones, and car kits for music listening and hands-free talking. See Bluetooth Deviceson page55. Turn Bluetooth on or off: Choose General > Bluetooth and turn Bluetooth on or off.

Location Services

Location Services allows applications such as Maps Camera, and Compass to gather and use data indicating your location. Location Services doesnt correlate the data it collects with your personally identifiable information. Your approximate location is determined using available information from cellular network data, local Wi-Fi networks (if you have Wi-Fi turned on), and GPS (iPhone3G or later; GPS may not be available in all locations).
You can turn Location Services off if you dont want to use this feature. If you turn Location Services off, youll be prompted to turn it on again the next time an application tries to use this feature. Turn Location Services on or off: Choose General > Location Services and turn location services on or off. To conserve battery life, turn Location Services off when youre not using it.

Auto-Lock

Locking iPhone turns off the display to save your battery and to prevent unintended operation of iPhone. You can still receive calls and text messages, and you can adjust the volume and use the mic button on the iPhone stereo headset when listening to music or on a call. Set the amount of time before iPhone locks: Choose General > Auto-Lock and choose a time.

Passcode Lock

By default, iPhone doesnt require you to enter a passcode to unlock it. Set a passcode: Choose General > Passcode Lock and enter a 4-digit passcode, then enter the passcode again to verify it. iPhone then requires you to enter the passcode to unlock it or to display the passcode lock settings. Turn passcode lock off: Choose General > Passcode Lock, enter your passcode, and tap Turn Passcode Off, then enter your passcode again. Change the passcode: Choose General > Passcode Lock, enter your passcode, and tap Change Passcode. Enter your passcode again, then enter and reenter your new passcode. If you forget your passcode, you must restore the iPhone software. See Updating and Restoring iPhone Softwareon page204. Set how long before your passcode is required: Choose General > Passcode Lock and enter your passcode. Tap Require Passcode, then select how long iPhone can be idle before you need to enter a passcode to unlock it. Turn Voice Dial on or off: Choose General > Passcode Lock and turn Voice Dial on or off. Erase data after ten failed passcode attempts: Choose General > Passcode Lock, enter your passcode, and tap Erase Data to turn it on. After ten failed passcode attempts, your settings are reset to their defaults and all your information and media is erased:

Disposal and Recycling Information
Apple Used Mobile Phone Recycling Program (available in some areas): For free recycling of your old mobile phone, a prepaid shipping label, and instructions, see: www.apple.com/environment/recycling
Appendix BOther Resources
iPhone Disposal and Recycling: You must dispose of iPhone properly according to local laws and regulations. Because iPhone contains electronic components and a battery, iPhone must be disposed of separately from household waste. When iPhone reaches its end of life, contact local authorities to learn about disposal and recycling options, or simply drop it off at your local Apple retail store or return it to Apple. The battery will be removed and recycled in an environmentally friendly manner. For more information, see:www.apple.com/environment/recycling
European UnionElectronics and Battery Disposal Information: This symbol means that according to local laws and regulations your product and its battery should be recycled separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities for the recycling of electronic equipment. The improper disposal of waste electronic equipment from the consumer may be subject to fines. The separate collection and recycling of your product and its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For collection and recycling schemes for iPhone, go to: www.apple.com/environment/recycling/nationalservices/europe.html Battery Replacement for iPhone: The rechargeable battery in iPhone should be replaced only by an authorized service provider. For battery replacement services go to: www.apple.com/support/iphone/service/battery Deutschland: Dieses Gert enthlt Batterien. Bitte nicht in den Hausmll werfen. Entsorgen Sie dieses Gertes am Ende seines Lebenszyklus entsprechend der mageblichen gesetzlichen Regelungen.
Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval (kca) worden gedeponeerd. Trkiye: EEE ynetmeligine (Elektrikli ve Elektronik Esyalarda Baz Zararl Maddelerin Kullanmnn Snrlandrlmasna Dair Ynetmelik) uygundur.
Apple and the Environment
At Apple, we recognize our responsibility to minimize the environmental impacts of our operations and products. For more information go to: www.apple.com/environment
3G21, 41 12-hour time147 24-hour time147
accessibility features182 Mono Audio190 setting up iPhone using VoiceOver11 settings149 Speak Auto-text190 Triple-click Home191 VoiceOver183 White on Black190 Zoom189 accounts16, 150 push18, 151 activating iPhone10 adjusting brightness142 Adobe Photoshop97 Adobe Photoshop Elements15 airplane mode settings138 status icon21 turning on138 alarms deleting133 setting133 status icon22 turning on or off133 album covers78 album tracks79 alert voicemail52 alerts adjusting volume27, 141 calendar96 turning on or off141 alternate audio language83 answering calls39 anti-phishing. SeeSafari fraud warning App Store about167

YouTube playlists110 YouTube videos from a playlist110 developer settings157 Dialing a phone number47 directions, getting119 disconnecting iPhone from computer19 display freezes194 Dock Connector125 Dock Connector to USB cable11, 21 downloading applications170 podcasts164
Google Contacts14, 196 searching the web69 GPRS40 GPS116 grab points34
EDGE40 editing text33 text conversations89 videos106 effects sounds, turning on or off141 email accounts syncing12 emergency calls51 ending calls39 enterprise, using iPhone206 equalizer158 erasing data17, 45, 145, 149 events, calendar94 Exchange. SeeMicrosoft Exchange exposure104
hands-free phone calls50, 144 headset about21, 39 center button21, 26, 38, 39, 48, 49, 50, 74, 77, 78, 82, 104, 108, 126, 200 using with Voice Memos125 headset button. Seemic button help, getting205 hold, putting calls on50 Home screen23, 29 adding web clips70 customizing25 hybrid view118
favorites calling a contact from47, 54 managing54 sending text messages87 Fetch New Data151 file formats, supported62, 199, 200, 201 Find My iPhone17, 45 focus104 force quit an application46 formats date, time, and telephone number148 forwarding messages60
GAL (Global Address List)59, 177, 200 Genius Mixes73, 80 Genius playlists76, 79 Genius, App Store168 gestures, VoiceOver184 getting help205 getting started9 Google search engine156
iCal14, 205 ICCID number143 icons applications23 status21 See alsobuttons images copying100 pasting100 IMAP accounts59 searching email64 IMEI number143 installing applications from the App Store170 configuration profiles18 international keyboards35, 148 Internet, connecting to40 iPhoto15, 205 iPod changing browse buttons85 converting videos for iPhone73 deleting videos84 Genius Mixes80 Genius playlists79 headset controls39 on-the-go playlists81, 110 playing songs using Voice Control77 repeating or shuffling songs76 searching79, 83 settings158 Shake to Shuffle73, 158 sleep timer84
iTunes Store about160 account10, 159, 160, 163, 167 browsing161 checking download status165 purchasing ringtones162 purchasing songs and albums162 streaming or downloading podcasts164 syncing purchased content165 verifying purchases166 iTunes U syncing12, 15, 71 iTunes getting help205 iPhone doesnt appear in195 settings panes13

The following Voluntary Product Accessibility information refers to the Apple iPhone 3GS (iPhone). For more information on the accessibility features of the iPhone and to learn more about iPhone features, visit http://www.apple.com/iphone and http://www.apple.com/accessibility
Summary Table Voluntary Product Accessibility Template

Criteria

Section 1194.21 Software applications and operating systems. Section 1194.22 Web-based intranet and internet information and applications. Section 1194.23 Telecommunications products. Section 1194.24 Video and multimedia products. Section 1194.25 Self contained closed products. Section 1194.26 Desktop and portable computers. Section 1194.31 Functional performance criteria. Section 1194.41 Information, documentation, and support.

Supporting Features

Not applicable Not applicable Please refer to the attached VPAT Not applicable Please refer to the attached VPAT Not applicable Please refer to the attached VPAT Please refer to the attached VPAT

Remarks and explanation

Subpart B -- Technical Standards Section 1194.23 Telecommunications products.
Criteria (a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. (b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. (c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. (d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems Supporting Features Supported with exception Remarks and explanations iPhone supports TTY mode with the Apple iPhone TTY Adapter (sold separately). iPhone does not support intermixing speech and TTY.

Supported

iPhone supports TTY mode with the Apple iPhone TTY Adapter (sold separately). Users can playback and manage voicemail when in TTY mode using Visual Voice Mail on iPhone or by accessing the wireless operators voicemail system directly. Users can browse voicemail messages, SMS and MMS* messages and email messages and in non-sequential order with no response time limit. Users

Supported Supported

iPhone 3GS VPAT (9.2010)

Page 1 of 8

that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. (e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. Supported with exception
can also access the wireless operators voicemail system directly.

MMS not available in all areas iPhone supports audible caller ID using the built-in VoiceOver screen reader and can play distinctive ring-tones per individual. iPhones Voice Control features support voice commands for making phone calls and controlling music playback. VoiceOver is available in over 30 languages, and Voice Control is available in 24 languages. iPhone displays caller ID information visually even when used in TTY mode but caller ID information is not transmitted to a TTY device.
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. (g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. (h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. (i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. (j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. (k) Products which have mechanically operated controls or keys, shall comply with the following: (1) Controls and keys shall be tactilely discernible

Not supported

Not Supported
iPhone is not M3 or T3 rated as defined under the United States Federal Communication Commission hearing aid compatibility guidelines. iPhone is compatible with ear loop devices (such as TecEar music link) and Bluetooth enabled hearing aid solutions (such as Oticon Streamer) that enable the use of some T-coil hearing aids. iPhone supports wireless industry standards such as GSM/GPRS/EDGE, UMTS/HSDPA , Bluetooth 2.1 + EDR, including support for stereo Bluetooth (A2DP), and 802.11 b/g (Wi-Fi) for the transmission of voice and data. iPhone features a standard 3.5mm audio headphone jack. The dock connector is proprietary but is the same used in iPod and is licensed by Apple for use in third-party products. It is compatible with industry standard Universal Serial Bus (USB).

Supported with exception

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without activating the controls or keys. (2) Controls and keys shall be operable with one hand and shall not require tight grasping, pinching, or twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2 N) maximum. (3) If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. (4) The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.
Not supported Supported In silent mode, the user must touch the screen to hear audio confirmation after pressing the sleep/wake button.
Section 1194.24 Video and multimedia products.
Criteria (a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. (b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. (c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. (d) All training and informational video and multimedia productions which support the agency's mission, Supporting Features Not Applicable Remarks and explanations
Not Applicable Not Applicable

Not Applicable

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regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. (e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.
Section 1194.25 Self-Contained, Closed Products.
Criteria (a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. Supporting Features Supported with exception Remarks and explanations iPhone includes a screen reader called VoiceOver than enables the iPhone to be used without seeing the screen. Also, VoiceOver can be controlled via key commands entered on a standard Bluetooth keyboard. iPhone also includes Voice Control, which provides for the use of voice commands to make phone calls and control music playback. VoiceOver is available in over 30 languages, and Voice Control is available in 24 languages. iPhone also includes support for mono audio output and closed captioning. TTY mode requires use of the Apple iPhone TTY adapter (sold separately). An adapter may be required for those with certain hearing aids (b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. (c) Where a product utilizes touchscreens or contactsensitive controls, an input method shall be provided that complies with Section1194.23 (k) (1) through (4). Not applicable Supported The built-in VoiceOver screen reader provides audio and visual feedback for touchscreen controls. Also, VoiceOver can be controlled via key commands entered on a standard Bluetooth keyboard. iPhones Voice Control features support voice commands for making phone calls and controlling music playback and is activated through the use of the Home button. iPhone supports more than 30 Bluetooth wireless braille displays (sold separately) and braille tables for more than 25 international languages. Some braille displays provide input buttons that can be used in addition to iPhones on screen controls. (d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. (e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the Not applicable

iPhone uses an industry standard 3.5mm audio headphone jack and supports interrupt, pause and restart for controlling audio output.

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ability to interrupt, pause, and restart the audio at anytime.
(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. (g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. (i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. (j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, nonportable, and intended to be used in one location and which have operable controls. (j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. (j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches

Not applicable

Supported Supported with exception Supported Not applicable iPhone provides adjustable brightness and a setting to reverse video (white on black) but does not provide user-adjustable color selections.

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minimum above the floor. (j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane.
Section 1194.26 Desktop and portable computers.
Criteria (a) All mechanically operated controls and keys shall comply with Section1194.23 (k) (1) through (4). (b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with Section1194.23 (k) (1) through (4). (c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. (d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. Supporting Features Not applicable Not applicable Not applicable Remarks and explanations
Subpart C -- Functional Performance Criteria Section 1194.31 Functional performance criteria.
Criteria (a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided. Supporting Features Supported Remarks and explanations iPhone includes a built-in screen reader called VoiceOver that enables iPhone to be used by those who are blind or visually impaired. Also, VoiceOver can be controlled via key commands entered on a standard Bluetooth keyboard. iPhones Voice Control features support voice commands for making phone calls and controlling music playback. VoiceOver is available in over 30 languages, and Voice Control is available in 24 languages. For more information about iPhone accessibility features, see www.apple.com/accessiblity iPhone supports more than 30 Bluetooth wireless braille displays (sold

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(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided. (c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.

separately) and braille tables for more than 25 international languages. Some braille displays provide input buttons that can be used in addition to iPhones on screen controls. iPhone includes a feature called Zoom, which can magnify the screen up to 500%. For more information about iPhone accessibility features, see www.apple.com/accessiblity
iPhone supports TTY mode with the addition of an Apple iPhone TTY Adapter (sold separately). iPhone supports text messaging using SMS and MMS* and other third party web-based internet services or applications (sold separately) that support Internet Messaging services (IM) such as AIM, MobileMe, ICQ, Yahoo, Google Talk, and MSN. Users can choose vibration alerts instead of ring tones, and incoming calls and message alerts are displayed visually on the bright LCD touchscreen. iPhone is compatible with ear loop devices (such as TecEar music link) and Bluetooth enabled hearing aid solutions (such as Oticon streamer ) that enable the use of some T-coil hearing aids. For more information about iPhone accessibility features and solutions, see www.apple.com/accessiblity iPhone is not M3 or T3 rated as defined under the United States Federal Communication Commission hearing aid compatibility guidelines.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.
MMS not available in all areas iPhone provides a gain that can be adjusted to over 20 dB. iPhone also includes a built-in speakerphone and earphones (earbuds). iPhone is compatible with ear loop devices (such as TecEar music link) and Bluetooth enabled hearing aid solutions (such as Oticon streamer) that enable the use of some T-coil hearing aids. For more information about iPhone accessibility features and solutions, see www.apple.com/accessiblity iPhone is not M3 or T3 rated as defined under the United States Federal Communication Commission hearing aid compatibility guidelines.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided. (f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited
Using the iPhone touchscreen requires the use of a bare finger or conductive device. Users with motor skills or other disabilities that prevent them from having direct skin contact with the touchscreen may require a conductive

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reach and strength shall be provided.
stylus. In some cases, using a stylus may result in erratic touchscreen behavior and may scratch or damage the touchscreen. Caution should be taken in choosing an appropriate stylus. For more information about iPhone accessibility features and solutions, see www.apple.com/accessiblity Some Bluetooth wireless braille displays provide input buttons that can be used in addition to iPhones on screen controls.

Subpart D -- Information, Documentation, and Support Section 1194.41 Information, documentation, and support.
Criteria (a) Product support documentation provided to endusers shall be made available in alternate formats upon request, at no additional charge. Supporting Features Supported Remarks and explanations Product documentation is accessible on iPhone in HTML via the web and can be read on-screen using the built-in screen reader VoiceOver. Product and support documentation are also available on the Web in an HTML and PDF format that is compatible with screen readers for the blind and visually impaired, can be displayed in large print using web browsers and software magnifiers for those with low vision at http://www.apple.com/support/ and can be printed using a personal computer and suitable printing device (sold separately). Information about Apple product accessibility and compatibility features is available on the Web in an HTML format that is compatible with screen readers for the blind and visually impaired, including the built-in iPhone screen reader VoiceOver, can be displayed in large print using web browsers and software magnifiers for those with low vision at http://www.apple.com/accessibility and can be printed using a personal computer and suitable printing device (sold separately). E-mail, telephone, and support via the Web are available.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

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