Conference calls

Make a conference call
1. 2. 3. 4. 5. During a call, press the Send key. Type a phone number or highlight a contact. Press the Send key. During the second call, press the Menu key. Click Join.
Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact.
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge. 2. Type X and the access code.
Speak privately with a contact during a conference call
1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact. To return to the conference call, press the Menu key. Click Join.
Disconnect a contact from a conference call
1. During a conference call, press the Menu key. 2. Click Drop Call. 3. Click a contact.

Leave a conference call

Verify that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, press the Menu key. 2. Click Transfer.

Caller ID

Add a caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. 9. In the address book, highlight a contact. Press the Menu key. Click Add Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save.
Change the caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. 8. 9. In the address book, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select.
10. Center the picture in the box. 11. Press the Menu key. 12. Click Crop and Save.
Delete the caller ID picture for a contact
1. 2. 3. 4. 5. 6. 7. In the address book, highlight a contact. Press the Menu key. Click Edit. Click the caller ID picture. Click Delete Picture. Press the Menu key. Click Save.

Call logs

About call logs
Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also add notes to your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry device stores call logs for 30 days.

Attach a media file to an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file.
Attach an appointment to an MMS message
You can only send nonrecurring appointments in MMS messages. If you attach a meeting, the list of meeting participants is not included in the attachment. 1. 2. 3. 4. 5. When composing an MMS message, press the Menu key. Click Attach Appointment. Highlight an appointment. Press the Menu key. Click Continue.
Add an appointment to your calendar from an MMS message
1. 2. 3. 4. 5. In an MMS message, highlight an iCalendar attachment. Press the Menu key. Click View Appointment. Press the Menu key. Click Add To Calendar.
Add a contact to your address book from an MMS message
1. 2. 3. 4. 5. In an MMS message, highlight a vCard attachment. Press the Menu key. Click View Attachment. Press the Menu key. Click Add Contact.
Save a media file from an MMS message
1. In an MMS message, press the Menu key. 2. Click one of the following menu items: Save Image Save Audio Save Ringtone Save Video Save Voice Note

MMS message options

Request delivery or read notification for an MMS message
1. When composing an MMS message, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes. To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save.
Request delivery notification or read notification for all MMS messages
1. In the device options, click MMS. 2. In the Notifications section, perform any of the following actions: To receive notification when MMS messages are delivered to recipients, change the Confirm Delivery field to Yes. To receive notification when recipients open MMS messages, change the Confirm Read field to Yes. 3. Press the Menu key. 4. Click Save.
View the size of an MMS message before sending it
1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message.
Stop receiving MMS messages when roaming
1. 2. 3. 4. In the device options, click MMS. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. Press the Menu key. Click Save.

Type in Arabic or Russian using SureType technology
Verify that your keyboard displays Arabic or Russian letters. 1. Press the letter key for each letter in a word until you have typed the entire word. 2. If your BlackBerry device does not recognize the word that you have typed, perform one of the following actions: To highlight an item in the list that appears when you type, roll the trackball. To select a highlighted item from the list that appears when you type and continue typing the same word, press the Enter key. To select a highlighted item from the list that appears when you type and start a new word, press the Space key.
Type in Arabic or Russian using multi-tap
Verify that your keyboard displays Arabic or Russian letters. If you have set your typing input method to multi-tap or you are typing a phone number or password, perform one of the following actions: To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.
Switch typing input methods
You can only switch typing input methods if the typing input language for your BlackBerry device is Arabic or Russian. 1. In the device options, click Language. 2. Perform one of the following actions: To use the multi-tap input method, set the Input Language field to <Language> Multitap.
To use the SureType input method, set the Input Language field to <Language>. 3. Press the Menu key. 4. Click Save.
Change the typing input language
Verify that your BlackBerry Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. In the device options, click Language. Change the Input Language field. Press the Menu key. Click Save.
Typing tips for the Korean typing input method
To type the alternate character on a key, press the key twice. To type a number, hold the number key. To convert a Hangul character to its equivalent Chinese character, in the device options, on the Language screen, verify that the Use Space for Han Homonyms check box is selected. Highlight the character. Press the Space key.

Spelling checker

1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key.

Attachment troubleshooting
A skipped content bar appears in a document
More attachment content is available for you to download to your BlackBerry device. To download the content, click the skipped content bar. Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry device has not downloaded the slide. To download the slide, highlight the slide. Press the Menu key. Click Retrieve.

Synchronization

About synchronization
The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, and memos) between your BlackBerry device and the email application on your computer over the wireless network. The wireless email reconciliation feature is designed to reconcile email messages between your device and the email application on your computer over the wireless network. When you file or delete email messages on your device, these email messages should be filed or deleted in your email application. Likewise, any changes that you make to email messages in the email application on your computer should be reflected on your device. If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry Desktop Manager to synchronize your organizer data and email messages. For more information, see the BlackBerry Desktop Software Online Help.
Reconcile email messages over the wireless network
Set the Wireless Reconcile option for each email address that is associated with your BlackBerry device. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Set the Wireless Reconcile field to On. Press the Menu key. Click Save.
To stop reconciling email messages over the wireless network, set the Wireless Reconcile field to Off.
Delete email messages over the wireless network
Set the Delete On option for each email address that is associated with your BlackBerry device. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Set the Delete On field. Press the Menu key. Click Save.
It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
Prerequisites: Wireless data synchronization
Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.

Send a web page address

1. On a web page, press the Menu key. 2. Click Send Address. 3. Click a message type. To return to the browser after you send the message, press the Escape key.
Send a link or picture from a web page
1. 2. 3. 4. 5. On a web page, highlight or pause on a link or picture. Press the Menu key. Click Link Address or Image Address. Click Send Address. Click a message type.
To return to the browser after you send the message, press the Escape key.
Viewing pictures and playing media files
View a full picture on a web page
1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image.

Browser bookmarks

About bookmarks for web pages
You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
Add a bookmark for a web page
1. 2. 3. 4. 5. On a web page, press the Menu key. Click Add Bookmark. In the Auto Synchronize field, set how often the browser should check for updates to the web page. In the Start time field, set the time of day when the browser should start checking for updates. Click Add.
If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online.
Change a bookmark for a web page
1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Edit Bookmark. Change the bookmark. Click Accept.
Send a bookmark for a web page
1. 2. 3. 4. 5. 6. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Send Bookmark. Click a message type.
Delete a bookmark for a web page
1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Delete Bookmark.
Add a bookmark folder for web pages
1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark folder. Press the Menu key. Click Add Subfolder.
File a bookmark for a web page
1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Move Bookmark. Roll the trackball to the new location. Click the trackball.

Prerequisites: Upgrading the BlackBerry Device Software over the wireless network
Verify that your BlackBerry device is connected to the wireless network. Verify that the battery power level is 50 percent or higher. If you have installed the BlackBerry Desktop Software on your computer, verify that your device is not connected to your computer.
Upgrade the BlackBerry Device Software
You can use your BlackBerry device when you download BlackBerry Device Software but not when you install the software. If content protection is turned on, you might need to type your password at various times during the installation process. 1. On the Home screen, click the Wireless Upgrade icon. 2. Complete the instructions on the screen. Note: During the installation process, your device might reset multiple times.
Return to the previous version of the BlackBerry Device Software
You can only return to the previous version of the BlackBerry Device Software within 30 days of upgrading the software. 1. 2. 3. 4. In the device options, click Advanced Options. Click Wireless Upgrade. Click Previous upgrade succeeded. Click Downgrade.
Delete the previous version of the BlackBerry Device Software
If you upgrade your BlackBerry Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To increase the amount of available memory on your device, you can remove the previous version manually. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Wireless Upgrade. Click Previous upgrade succeeded. Press the Menu key. Click Delete Downgrade Data.
Application troubleshooting
I cannot add applications
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that your device has enough memory to add the application.
My device does not have enough available memory to upgrade the BlackBerry Device Software
Try performing the following actions: Delete media files, display languages, or third-party applications that you do not use. Transfer media files that you have stored in the BlackBerry device memory to a media card.

Map basics

Get directions
1. On a map, press the Menu key. 2. Click Get Directions. 3. Perform one of the following actions to specify a starting location: To specify your current location, click Where I Am. To specify a new location, click Enter An Address. To specify a saved location, click From Favorites. To specify a location for a contact, click From Address Book. To specify a recently viewed location for a contact, click the location. 4. Repeat step 3 to specify an ending location. To get directions from the ending location to the starting location, press the Menu key. Click Reverse Directions.

Memo basics

Create a memo
1. 2. 3. 4. 5. In the memo list, press the Menu key. Click New. Type the memo information. Press the Menu key. Click Save.

Change a memo

1. 2. 3. 4. 5. 6. In the memo list, highlight a memo. Press the Menu key. Click Edit. Change the memo information. Click the trackball. Click Save.
You can check spelling in messages, calendar entries, tasks, or memos that you create. 1. In a message, calendar entry, task, or memo, press the Menu key. 2. Click Check Spelling. 3. Perform any of the following actions: To accept the suggested spelling, click the highlighted word. To ignore the suggested spelling, press the Escape key. To ignore all instances of the suggested spelling, press the Menu key. Click Ignore All. To add the word to the custom dictionary, press the Menu key. Click Add To Dictionary.
To stop checking spelling, press the Menu key. Click Cancel Spell Check.

Delete a memo

1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Delete.
You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications.
1. 2. 3. 4. 5. In the address book, task list, or memo list, press the Menu key. Click Filter. Highlight a category. Press the Menu key. Click Delete.

Memo list options

1. In the task list or memo list, press the Menu key.
2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device.

About the alarm

In the BlackBerry device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off and selecting Turn Off, the alarm is designed to sound at the correct time even if the device is turned off.

Turn on the alarm

1. In the alarm, change the Daily Alarm field to On or Weekdays Only. 2. Change the alarm options. In the device status section of the screen, a bell indicator appears.

Silence the alarm

If snooze is not turned on, press any key. If snooze is turned on, click Snooze.

Calculator

Use the calculator

Encrypt data that you send or receive using Bluetooth technology
Verify that the Bluetooth enabled device supports data encryption. 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Change the Security Level field to High+Encryption. Press the Menu key. Click Save.
Turn off automatic reconnection to Bluetooth enabled devices
By default, when you turn on your BlackBerry device, your device attempts to connect to the last Bluetooth enabled device you used. 1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Change the Connect on Power Up field to No. Press the Menu key. Click Save.
Bluetooth technology troubleshooting
I cannot type a passkey on a Bluetooth enabled device
If you cannot type a passkey on a Bluetooth enabled device, the passkey might already be defined. On your BlackBerry device, in the Enter passkey for <device name> field, try typing 0000.
My list of paired Bluetooth enabled devices does not appear
Try performing the following actions: Verify that Bluetooth technology is turned on. Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.
I cannot pair with a Bluetooth enabled device
Try performing the following actions: Verify that your BlackBerry device is compatible with the Bluetooth enabled device. For more information, see the documentation that came with the Bluetooth enabled device.
Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me. Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.
I cannot share contacts with a paired Bluetooth enabled device
Try performing the following actions: Verify that Bluetooth technology is turned on. Verify that your BlackBerry device is paired with the Bluetooth enabled device. Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device.

Date and time

Set the date and time
1. 2. 3. 4. In the device options, click Date/Time. Set the date and time. Press the Menu key. Click Save.
Get the date and time from the wireless network automatically

Change the order of preferred wireless networks
Verify that your wireless service plan includes this service. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the device options, click Mobile Network. Press the Menu key. Click My Preferred Network List. Highlight a wireless network. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball. Press the Menu key. Click Save.
Delete a wireless network from the preferred wireless network list
Verify that your wireless service plan includes this service. 1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Mobile Network. Press the Menu key. Click My Preferred Network List. Highlight a wireless network. Press the Menu key. Click Delete. Press the Menu key. Click Save.

Turn off data service

Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry device so that only phone and SMS text messaging services are available. For more information, contact your wireless service provider. 1. In the device options, click Mobile Network. 2. Perform one of the following actions: To turn off data service, change the Data Services field to Off. To turn off data service when roaming, change the Data Services field to Off When Roaming. 3. Press the Menu key. 4. Click Save.

About roaming

In most cases, your BlackBerry device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming services before you can use a different wireless network. An indicator appears on your device to let you know that you are roaming outside of your wireless service provider's wireless coverage area. You might also have to provide login information before you can access the wireless network. For more information about roaming, contact your wireless service provider.
Switch wireless networks manually
Verify that your wireless service provider has set up your SIM card for this service. Your BlackBerry device is designed to switch to an appropriate wireless network automatically when you travel. 1. In the device options, click Mobile Network. 2. 3. 4. 5. 6. 7. Change the Network Selection Mode field to Manual. Click Scan for Available Networks. Click a wireless network. Click Select Network. Press the Menu key. Click Save.

To connect to your wireless service provider's wireless network again, change the Network Selection Mode field to Automatic.
Verify the status of network connections and services
1. On the Home screen or in the application list, click Manage Connections. 2. Click Services Status.
Wireless network coverage troubleshooting
I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network. Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. If your wireless service provider supports UMA, verify that your connection preference is not set to Wi-Fi Only.
Power, battery, and memory

Turn off your device

Depending on your theme, the location or name for Turn Power Off might differ from the location or name in this procedure. For more information about application locations and names, see the printed documentation that came with your device. If you have not set your BlackBerry device to turn on and turn off automatically at specific times, hold the Power key. If you have set your device to turn on and turn off automatically at specific times, on the Home screen, click Turn Power Off. If you want the device to stay turned off until you press the Power key, click Full Power Off. If you want the device to turn on again at the specified time or for alarm or calendar reminders, click Turn Off.
Set your device to turn on and turn off automatically
1. 2. 3. 4. 5. 6. 7. In the device options, click Auto On/Off. Set the Weekday field to Enabled. Specify the times when the BlackBerry device should turn on and off on weekdays. Set the Weekend field to Enabled. Specify the times when the device should turn on and off on weekends. Press the Menu key. Click Save.
Check the battery power level

Reset the device

Remove and reinsert the battery.

Extend battery life

Try performing the following actions: Set the BlackBerry device to turn on and turn off automatically.

1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the LED Session Indicator field to Disabled. Press the Menu key. Click Save.
To turn on notification for smart card connections, change the LED Session Indicator field to Enabled.

Software tokens

About software tokens
You might need a software token to log in to a VPN or to connect to your organization's network using a Wi-Fi network. A software token includes a token code that your BlackBerry device regenerates periodically and a PIN. For more information about software tokens, contact your administrator.
Change the PIN for a software token on your device
1. 2. 3. 4. In the device options, click Security Options. Click Software Tokens. Click a software token. Click Specify PIN.

About PGP keys

You can use PGP keys if you install the PGP Support Package for BlackBerry devices. For more information, see the user guide supplement for the PGP Support Package for BlackBerry devices.
About security self-tests
Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry device. The tests should run automatically when your device restarts.

Verify security software

1. In the device options, click Security Options. 2. Click General Settings. 3. Press the Menu key. 4. Click Verify Security Software.

Security troubleshooting

I cannot download a certificate
If you changed the connection type that your BlackBerry device uses to connect to the LDAP certificate server, try switching to the default connection type.
I cannot unlock my device using my smart card
Try performing the following actions: Verify that the correct smart card is inserted in the smart card reader. Verify that the smart card is inserted in the smart card reader correctly. Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
My device prompts me to make an emergency call when I type a password
If your BlackBerry device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.

Third-party application control
About permissions for third-party applications
You can set permissions that control how third-party applications on your BlackBerry device interact with the other applications on your device. For example, you can control whether third-party applications can access data or the Internet, make calls, or use Bluetooth connections. If you have added third-party applications to your device, the device firewall is designed to prevent these applications from sending or receiving data without your knowledge. Before a third-party application sends or receives data, a dialog box prompts you to accept or deny the connection request. If you turn off the prompt, you can reset the firewall options to receive the connection prompt again.
Reset connection permissions for third-party applications
1. 2. 3. 4. In the device options, click Security Options. Click Firewall. Press the Menu key. Click Reset Settings.
About direct Internet connections for third-party applications
Some third-party applications that you add to your BlackBerry device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Set up a direct Internet connection for a third-party application
Verify that you have an APN and that you have the user name and password for the APN. For more information, contact your wireless service provider. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click TCP. Type the APN information. Press the Menu key. Click Save.
Set permissions for a third-party application
Note: Changing permissions for third-party applications can significantly affect the operation of applications on your BlackBerry device. For more information about how changing these permissions might affect the operation of the applications on your device, contact your wireless service provider or administrator.

Data permissions for third-party applications
Email: Set whether third-party applications can access email, SMS text, or PIN messages on your BlackBerry device. PIM: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your device. Key Store Medium Security: Set whether third-party applications can access certificates or keys in the key store if your device caches the key store password.

BrickBreaker

About BrickBreaker
The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.

BrickBreaker capsules

Long: This capsule makes the paddle longer. Slow: This capsule slows down the ball. Gun: This capsule enables you to shoot three bullets at the bricks; a bullet can destroy unbreakable bricks. Laser: This capsule enables you to shoot unlimited laser beams at the bricks. Multi: This capsule puts four balls in play. Catch: This capsule enables you to catch and hold the ball. Flip: This capsule changes the direction of the paddle. Wrap: This capsule enables you to move the paddle beyond the edge of the screen. Bomb: This capsule destroys the next brick that you hit and damages nearby bricks. Life: This capsule gives you an additional life.

BrickBreaker scoring

Catching a capsule: 50 points Shooting a brick with the gun: 50 points Hitting a brick with the ball: 10 points Shooting a brick with the laser: 5 points Damaging a brick with a bomb: 5 points

Play BrickBreaker

To move the paddle, roll the trackball. To release the ball in catch mode, press the Space key. To shoot the laser or gun, press the Space key.

Set the paddle speed

1. In BrickBreaker, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To set the paddle speed, set the Paddle movement speed field. To accelerate the paddle as you roll the trackball, select the Paddle acceleration check box. 4. Press the Menu key. 5. Click Save.
Submit a score to the BrickBreaker high score web site
1. In BrickBreaker, press the Menu key. 2. Click Send High Score.
Check the high scores on the BrickBreaker web site
1. In BrickBreaker, press the Menu key. 2. Click High Scores.

BlackBerry Solution Services help organizations achieve their business goals and get more from their BlackBerry solution investment throughout its lifecycle. This holistic service offering includes, BlackBerry Technical Support Services, BlackBerry Training, and RIM Professional Services. Additional programs and resources are also available, including the Corporate Developer Program and BlackBerry Technical Solution Center, which are designed to help organizations deploy, manage and extend their wireless solution.
Figure 1. - BlackBerry Enterprise Solution Architecture
The BlackBerry Enterprise Solution Security Model A detailed discussion of the security features and capabilities of the BlackBerry Enterprise Solution can be found in Appendix A.
Section Two: The BlackBerry 8820 SmartphoneJoining Wi-Fi and Cellular in One Device
The BlackBerry 8820 brings WLAN-Mobile Convergence (WMC) to the enterprise, providing users with more choices on how and where to use their devices. WMC combines the strengths of both Wi-Fi and cellular networks to expand the functionality of BlackBerry smartphones. Wi-Fi offers high-speed, low latency capabilities of broadband connectivity without cables in the local area networks for the enterprise, home, and public hotspots. Mobile cellular networks provide wide area coverage, albeit with a more limited throughput. WMC allows users to take advantage of new services offered by carriers, such as UMA/GAN (described later in this document) and enterprise applications from the increased network capacity and coverage. The 8820 capitalizes on the widespread deployments of Wi-Fi infrastructure and the affordability and versatility of Wi-Fi technology. The BlackBerry 8820 smartphone leverages convergence as it brings broadband connectivity and provides the convenience of a single handset resulting in lower procurement and management costs. Wi-Fi has rapidly developed in response to the demand to support converged applications and devices. Three key enablers of convergence emerge: Quality of Service (QoS) QoS enhances support for real-time applications such as voice or other multimedia, by making it possible to prioritize traffic from different applications. Advanced power save mechanisms Power save techniques significantly extends the battery life of Wi-Fi mobile devices and paves the way for the mass adoption of Wi-Fi in mobile phones and other devices with multiple wireless interfaces. Security Security standards and certifications for enterprise and public access devices bring advanced security to Wi-Fi devices, bringing the parity of security to mobile devices found in wired desktops and laptops.
The BlackBerry 8820 Smartphone Capabilities
The First Converged BlackBerry smartphone When in Wi-Fi coverage areas, the BlackBerry 8820 smartphone utilizes the broadband connection to transmit and receive the data between the smartphone and the BlackBerry Enterprise Server. Whether browsing the Internet or intranets, accessing back-end applications or receiving PIM information, the BlackBerry 8820 smartphone exploits the increased capabilities of the Wi-Fi connection, reducing the time it takes to complete data transmissions. The larger, faster data connection afforded by Wi-Fi broadens the range of content and applications that can be accessed more quickly and efficiently by the BlackBerry 8820 smartphone. This includes video, large sets of data or other multimedia. While connected to the BlackBerry Enterprise Server via a Wi-Fi connection, the BlackBerry 8820 smartphone has ability to complete data transactions while on a cellular voice call. This capability allows the user to be more productive during a phone call. For example, allowing the user to create/respond to email, check PIM, and carry on an enterprise messaging conversation or access corporate information on the Intranet all while on a conference call.

UMA/GAN Support The BlackBerry 8820 smartphone can use Wi-Fi where available and the cellular network nearly everywhere else. Some cellular carriers have the infrastructure and subscriber plans that support voice over Wi-Fi with Unlicensed Mobile Access (UMA). With the carriers that have deployed UMA, handover between the two networks can allow BlackBerry 8820 smartphone users to continue a conversation without even being aware that the phone has switched between Wi-Fi and cellular networks. The BlackBerry 8820 smartphone is designed to seamlessly switch to the cellular network when Wi-Fi is not available, without requiring subscriber intervention. The BlackBerry 8820 smartphone can also switch between networks if congestion occurs or if coverage diminishes. For example, at home or in the office, the BlackBerry 8820 smartphone can provide voice and data connectivity via Wi-Fi in areas with limited cellular coverage.

IEEE Standards

The BlackBerry 8820 smartphone leverages Wi-Fi frequency standards as published by the IEEE 802.11 working group. Providing dual band capabilities (2.4 GHz or 5 GHz), the BlackBerry 8820 smartphone offers organizations the flexibility to assign specific applications to different frequencies. For example, voice traffic is more sensitive to interference and latency than data. There are up to 23 non-overlapping channels available in 802.11a for the 5GHz range while there are only 3 non-overlapping channels available for 802.11b/g in the 2.4 GHz range. If voice over Wi-Fi is a major driver for mobility in the enterprise, the BlackBerry 8820 smartphone can be configured to use the 802.11a frequency and channels. Using 802.11a allows for a more flexible network design by allowing for many more overlapping coverage cells while avoiding co-channel interference with 802.11b and 802.11g, which operate in the increasingly crowded 2.4GHz range with just three non-overlapping channels. The many available channels used by 802.11a allow organizations to design for very dense, overlapping coverage. The BlackBerry 8820 smartphone is compliant with regulatory requirements for international use. It supports IEEE 802.11d, which provides a mechanism for the Access Point (AP) to advertise regulatory information. It also supports IEEE 802.11h, which provides for radar detection and avoidance, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC) requirements to ensure the coexistence of Wi-Fi and other types of radio frequency devices.
Wi-Fi Alliance Certifications
Quality of Service Due to the inherent shared media of Wi-Fi and the stringent requirements of certain applications, a Wi-Fi requires Quality of Service (QoS) capabilities. QoS enables Wi-Fi access points and client devices to prioritize traffic and optimizes the way shared network resources are allocated among different applications. Without QoS, all applications running on different devices have equal opportunity to transmit data. That works well for data traffic from applications such as web browsers or email, but it is inadequate for multimedia applications. For example, Voice over Internet Protocol (VoIP), is highly sensitive to latency, delay and jitter, and requires QoS. These QoS requirements are addressed by the BlackBerry 8820 smartphone by certifying with the Wi-Fi Alliance Wi-Fi Multimedia (WMM) program. WMM is based on the EDCA (enhanced distributed channel access) mechanism defined by IEEE 802.11e. It prioritizes traffic demands from different applications and extends Wi-Fis high quality end-user experience from data connectivity to multimedia applications under a wide variety of environment and traffic conditions. WMM defines four access categories (voice, video, best effort, and background) that are used to prioritize traffic so that these applications have access to the necessary network resources. WMM adds prioritized QoS capabilities to Wi-Fi networks and optimizes their performance when multiple concurring applications,

each with different latency and throughput requirements, compete for network resources. By using WMM, the BlackBerry 8820 smartphone user satisfaction is maintained in a wider variety of environments and traffic conditions. WMM makes it possible for enterprise network managers to decide which data streams are most important and assign them a higher traffic priority. In a Wi-Fi network, WMM functionality requires that both the access point (AP) and the clients running applications that require QoS are certified for WMM and have WMM enabled. At the same time, it is important to realize that WMM-enabled devices can take advantage of their QoS functionality only when using applications that support WMM and can assign the appropriate priority level to the traffic streams they generate. Power-Save A major challenge to integrating Wi-Fi in mobile devices is the impact on battery life. BlackBerry solutions and smartphones have always been committed to best-of-breed battery life, and the BlackBerry 8820 continues this practice. The BlackBerry 8820 smartphone supports legacy IEEE 802.11 power-save modes as well as WMM-Power Save (WMM-PS) which is based on the Unscheduled Automatic Power Save Delivery (U-APSD) mechanism defined by IEEE 802.11e. WMM-PS addresses the challenge by offering advanced power management mechanisms that are optimized for mobile devices. It was introduced in answer to demand from manufacturers, application developers and service providers who want to take advantage of the opportunity that Wi-Fi mobile devices offer for new capabilities and services. WMM-PS is a solution well suited to the dynamic environments where Wi-Fi is typically deployed and allows the client to trigger the delivery of all or some of the frames buffered by the access point during unscheduled service periods. It allows devices to spend more time in a dozing state, which consumes less power, while improving performance by minimizing transmission latency. UAPSD also enables more efficient and flexible over-the-air transmission and power management by enabling individual applications to control capacity and delay requirements. A VoIP application does not need high throughput, but it is extremely sensitive to delays. An increase in latency in a data application may result in an additional few seconds needed to download large emails or data files, or a longer time to load a web page, while in a VoIP application it can make the speech flow fragmented or the call altogether unintelligible. Increased latency is typically the side effect of power-save mechanisms that work well on data but that can be disruptive for VoIP applications. U-APSD utilizes a different approach that gives individual applications the ability to tailor network transmissions to specific requirements, without a significant impact on network latency. Protected Setup For the Wi-Fi home user, security is just as important as in the enterprise, especially if the home network is to be used for remote access to the enterprise. Due to complexity and lack of knowledge, many home users fail to adequately secure their Wi-Fi network. The Wi-Fi Alliance has recognized this issue and has instituted a certification program to reduce the barriers of setting up home Wi-Fi security. This program termed Wi-Fi Protected Setup, applies to typical home networks in which devices communicate via an access point (AP) or router. It does not support ad hoc networks in which devices directly communicate with one another, independently of an AP. The BlackBerry 8820 smartphone is certified to be compliant with Wi-Fi Protected Setup. The certification ensures the process can easily configure the network name (SSID) and WPA2 security key for the Access Point and Wi-Fi Protected Setup certified BlackBerry 8820 on a network. Wi-Fi Protected Setups simple, standardized approaches allow typical Wi-Fi users to set up and expand their Wi-Fi networks with security features enabled, even if they do not understand the underlying technologies or processes involved. Wi-Fi Protected Setup uses Wi-Fi Protected Access 2 (WPA2) Personal technology and is compatible with legacy devices that are certified for WPA/WPA2 Personal.

Features of Cisco Compatible V3 include: Compliance with Wi-Fi Protected Access 2 (WPA2), including support for Advanced Encryption Standard (AES) encryption Support for the 802.1X authentication type: EAP-FAST Support for Wi-Fi Multimedia (WMM), a Quality of Service (QoS) standard defined by the Wi-Fi Alliance Captive Portal Support A captive portal is a Web-based authentication page that the user of a public-access or semi-private network is obliged to view and interact with before access is granted. Captive portals are typically used by business centers, airports, hotel lobbies, coffee shops, and other venues that offer free Wi-Fi hot spots for Internet users. A user connecting to one of these networks is required to launch their browser prior to gaining access to network services. Data traffic is filtered until the user is authorized and optionally authenticated by the captive portal. The BlackBerry 8820 smartphone has a Wi-Fi connection wizard that allows the user to complete this authentication during the profile setup process. Additionally, the BlackBerry Browser allows for this authentication to be accessed on subsequent connections. Native Wi-Fi Browser The BlackBerry 8820 smartphone has the ability to utilize the Wi-Fi connection for a native browsing connection to the Internet. This alternative allows the BlackBerry smartphone to send and receive data directly without any enterprise server or BlackBerry Infrastructure interactions. Native browsing does not utilize the BlackBerry Infrastructure or BlackBerry Mobile Data System for the session, therefore data to and from the device is not optimized, compressed or encrypted. To take advantage of these capabilities and enable access an organizations internal network resources, the BlackBerry 8820 smartphone would have to initiate an authenticated session with BlackBerry Mobile Data System. Extensive Management via BlackBerry Enterprise Server IT Policies To reduce the administrative tasks associated with device deployment and management, all BlackBerry smartphones incorporate numerous features to streamline deployment and management tasks. Cradle-less provisioning allows users to self-activate and provision their devices wirelessly, while IT administrators retain secure global control over assets, third party application distribution and deployment criteria. Enterprise-grade management reporting tools provide a solid platform for stable information exchange within organizations, thus requiring minimal IT involvement in routine tasks. The BlackBerry platform provides a robust infrastructure that supports communication with BlackBerry smartphones. It does this over the cellular wireless or the protected enterprise Wi-Fi network through a secure connection from behind the firewall. It monitors BlackBerry users mailboxes for email, pushes data out to end users, and also manages data requests, messages, and organizer items that are submitted from the device. These capabilities ensure a rich, positive end user experience and provide seamless, uninterrupted workflow, wirelessly synchronizing organizer data and messages generated by the users enterprise accounts. Wireless management of BlackBerry smartphones gives administrators an edge by helping to ensure that corporate security and best practices are maintained. Critical management functions, such as remote password setting, device locking and data wiping, can be performed wirelessly. End users can also self-provision their BlackBerry smartphone wirelessly without relying on a cradle. Administrators gain flexibility in supporting an extended workforce and reduced effort in maintaining the security and availability of corporate data.

A converged Wi-Fi and Cellular Device Wi-Fi Security Features
Overview The BlackBerry 8820 smartphone includes full support for IEEE 802.11i and all of the Wi-Fi security methods offered by the enterprise-grade Wi-Fi vendors. The range of Wi-Fi authentication and encryption features built into the BlackBerry 8820 smartphone helps ensure compliance with all the applicable Wi-Fi standards and certifications, but also affords security-conscious organizations the flexibility to choose the method that fits their security requirements. Figure 2, below describes the high-level process of a Wi-Fi client authenticating to a Wi-Fi. Depending on the authentication mechanism employed, differing levels of security and encryption methods are utilized. For example, when using an Extensible Authentication Protocol (EAP) method, the user is authenticated against a RADIUS server. Also, some of the available Wi-Fi EAP authentication methods build a secure tunnel to provide a protected process to exchange credential information, drastically reducing the risk of attacks on authentication credentials. Within this secured tunnel, there are many options for exchanging client credentials, these options are commonly known as the inner authentication. It can also required that the Wi-Fi client is exchanging its credential with a trusted authentication server, therefore many of the EAP options provide the ability to ensure mutual authentication between client and authentication server (RADIUS or other AAA platform). The BlackBerry 8820 smartphone also includes support for a number of mechanisms to reduce the overhead when roaming between APs on the same network. To do this, the device supports methods such as Cisco CCKM, PMK key caching and opportunistic keying, pre-authentication, and fast re-authentication (using RADIUS, if supported by the EAP method). These methods enable the device to have a seamless roaming experience between APs, reducing application timeout issues introduced by the re-authentication to different APs while mobile. This capability is especially critical for real time mobile communications, such as voice. Table 1 below lists the Wi-Fi authentication options available on the BlackBerry 8820 smartphone out of the box, including the inner authentication methods supported on the device. To better understand which Wi-Fi security method is best suited for your environment, it is recommended to work with your Wi-Fi vendor and security organization to establish the appropriate Wi-Fi security policy.

Figure 2. EAP Authentication
Authentication Type WEP LEAP

TLS Tunnel No No

Authentication Credentials Static Key Username & Password
Mutual Authentication No Yes
Encryption Key Mgmt None 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES) 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES) 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES) 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES) 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES) 802.1X WEP WPA Enterprise (TKIP) WPA2 Enterprise (AES)
Username & Password Token Username & Client Certificate

EAP-TLS

EAP-TTLS

Username & Password

EAP-FAST
Username & Password Token SIM Card

EAP-SIM

Table 1. - Authentication Methods Available in BlackBerry 8820 smartphone
Secured Wi-Fi Data to the BlackBerry Infrastructure New! If made available by the mobile network provider, BlackBerry 8820 smartphone users also have the ability to access the BlackBerry Infrastructure via a reliable and secure transport when using Wi-Fi connections. This ensures the user can be confident that their data communication is secured when using an un-trusted Wi-Fi network and the public Internet. When a user associates to a Wi-Fi network, a Secured Sockets Layer (SSL on port 443) tunnel will be created between the BlackBerry 8820 smartphone and the BlackBerry Infrastructure, protecting the communication throughout the unprotected networks. This allows access to the BlackBerry Internet Service, PIN-to-PIN messaging, BlackBerry Enterprise Server services and BlackBerry Messenger services all over a configured Wi-Fi connection.
Integrated VPN Client A Virtual Private Network (VPN) differs from the previously presented Wi-Fi security methods in that the access point is only involved in encryption of data from the wireless client to access point. Past the access point, the data is unencrypted. A VPN provides strongly-encrypted tunnel from the client device, through the access network and onto the core enterprise network. A VPN is commonly used by organizations to provide remote users secure access to an enterprise network. The BlackBerry 8820 smartphone includes an optional, built-in VPN client for most of the industry-leading VPN solutions, shown in table 2. If the VPN client is utilized, it allows the BlackBerry 8820 smartphone to establish a protected connection to the enterprise network when associated with an un-trusted Wi-Fi network such as home network or Wi-Fi hotspot, utilizing the public Internet for access to the enterprise network. The optional VPN clients are integrated with the BlackBerry 8820 smartphone system software and do not require additional software to be purchased or deployed separately. By integrating the VPN into the BlackBerry 8820 smartphone, the VPN configuration and profile association can all be controlled and managed via the BlackBerry Enterprise Server IT policy settings. The VPN client can be assigned to specific Wi-Fi profiles (ie, Home or Hotspot) and automatically launched once the BlackBerry 8820 smartphone successfully associates to the Wi-Fi identified within a Wi-Fi profile.

VPN Client Avaya VSU Series Check Point Software Technologies VPN-1 Cisco VPN Concentrator 3000 Series Cisco Secure PIX Firewall VPN Cisco IOS with Easy VPN Server Lucent Firewall Brick Family Netscreen Systems Nortel Networks Contivity VPN Switch Series Secure Computing Sidewinder Firewall Symantec Raptor Firewall and PowerVPN
Table 2. - BlackBerry 8820 smartphone Integrated VPN Clients

Appendices

Appendix A: The BlackBerry Enterprise Solution Security Model Whether Wi-Fi or cellular networks are being used, security features and capabilities are built into the BlackBerry Enterprise Solution and help establish end-to-end security for all BlackBerry smartphones. Below is description of the security features inherent the BlackBerry Enterprise Solution. See Section Two of this white paper for a discussion of Wi-Fi-specific security available on the BlackBerry 8820 smartphone. BlackBerry Security Features for Wireless Data End-to-end Wireless Encryption The BlackBerry Enterprise Solution offers two transport encryption options, Advanced Encryption Standard (AES) and Triple Data Encryption Standard (Triple DES)* encryption, for all data transmitted between BlackBerry Enterprise Server and BlackBerry smartphones. Private encryption keys are generated in a two-way authenticated environment and are assigned to each BlackBerry smartphone user. Each secret key is stored only in the users secure Microsoft Exchange, IBM Lotus Domino or Novell GroupWise mailbox and on their BlackBerry smartphone, and can be regenerated by the user wirelessly. Data sent to the BlackBerry smartphone is encrypted by the BlackBerry Enterprise Server using the private key retrieved from the users mailbox. The encrypted information travels across the network to the device where it is decrypted with the key stored there. RSA SecurID Authentication for Two-Factor Authentication BlackBerry Mobile Data System services on the BlackBerry Enterprise Server support RSA SecurID authentication, providing organizations with additional authorization when users access application data or corporate intranets on their BlackBerry smartphones. BlackBerry Mobile Data System Services utilize RSA ACE/Agent Authorization API 5.0 to interface to RSA ACE Servers. When a user navigates to a site or application requiring authorization, they are prompted for their Username Token Passcode. HTTPS for Secure Data Access BlackBerry Mobile Data System services act as a security-enabled gateway between the wireless network and corporate intranets and the Internet. They leverage the AES or Triple DES* encryption transport and also enable HTTPS connections to application servers. BlackBerry smartphones support HTTPS communication in one of two modes, depending on corporate security requirements: Proxy Mode: an SSL/TLS connection is created between the BlackBerry Enterprise Server and the application server on behalf of the BlackBerry smartphone. Data from the application server is then AES or Triple DES* encrypted and sent over the wireless network to the BlackBerry smartphone. End-to-End Mode: encrypts data over SSL/TLS for the entire connection between the BlackBerry smartphone and the application server, making End-to-End Mode connections most appropriate for applications where only the transaction end-points are trusted**.

S/MIME Support Package for BlackBerry smartphones For organizations that already make use of S/MIME (Secure Multipurpose Internet Mail Extensions) to protect their data, the BlackBerry solution has optional support for this protocol***. Leveraging an organizations existing S/MIME capabilities, the S/MIME Support Package for BlackBerry smartphones is designed to enable BlackBerry smartphones users to store and retrieve private and public keys so they can read, sign and encrypt S/MIME messages on the go. PGP Support Package for BlackBerry smartphones The PGP Support Package for BlackBerry smartphones is designed to augment the security features provided by the BlackBerry Enterprise Solution. The PGP Support Package for BlackBerry smartphones is third party software for BlackBerry smartphones that adds PGP Desktop and PGP Universal support. This support allows companies with existing PGP infrastructure in place to extend this infrastructure wirelessly using BlackBerry smartphones. Lotus Notes Email Encryption Support BlackBerry Enterprise Solution support for Lotus Notes email encryption is designed to increase usability of the BlackBerry Enterprise Solution. BlackBerry Enterprise Server v4.1 provides support for Lotus Notes Encryption so that BlackBerry smartphones are able to read Lotus Notes encrypted email. BlackBerry Application Security - Code Signing and Digital Certificates BlackBerry smartphone applications created using the BlackBerry Java Development Environment (BlackBerry JDE) which have certain functionality, such as the ability to execute on startup or to access potentially sensitive BlackBerry application data, require developers to sign and register their applications with Research In Motion (RIM). This adds protection by providing a greater degree of control and predictability to the loading and behavior of applications on BlackBerry smartphones. Additionally, the BlackBerry Signing Authority Tool can help protect access to the functionality and data of third party applications by enabling a corporate developer or administrator to manage to specific sensitive Applications Programming Interfaces (APIs) and data stores through the use of server-side software and public and private signature keys. To help protect a BlackBerry MDS Studio Application from tampering, corporate developers can sign an application bundle with a digital certificate described by an alias. They can use either a trusted certificate authority (CA) or a generated (self-signed) certificate. BlackBerry MDS Studio generates and signs applications with certificates that are compliant with the Public Key Infrastructure (X.509) standard. BlackBerry Smart Card Reader The BlackBerry Smart Card Reader is a lightweight, wearable smart card reader that makes it easier for personnel to meet operational requirements for using multifactor authentication with computers, BlackBerry smartphones, PKI applications and for secure web browsingwithout negatively impacting the user experience. It is designed to meet strict public sector and IT requirements while enhancing the security posture of organizations.

Appendix B: Glossary

802.1x - IEEE 802.1X is an IEEE standard for port-based network access control. It provides authentication to devices attached to a LAN port, establishing a point-to-point connection or preventing access from that port if authentication fails. 802.11a - A revision to the IEEE standard that operates in the unlicensed 5 GHz band. 802.11a products have data rates up to 54 Mbps and must support 6, 12, & 24 Mbps. 802.11b A wireless networking standard offering transmission speeds of up to 11 megabits per second (Mbps); it operates on three non-overlapping channels in the unlicensed 2.4 GHz radio frequency (RF) range. 802.11e - A standard that defines a set of Quality of Service enhancements for LAN applications, in particular the 802.11 standard. The standard is considered of critical importance for delay-sensitive applications, such as Voice over Wireless IP. The protocol enhances the IEEE 802.11 Media Access Control (MAC) layer. 802.11d - Wireless modulation configuration can be finetuned at the Media Access Control layer (MAC layer) level to comply with the rules of the country or district in which the network is to be used. Rules subject to variation include allowed frequencies, allowed power levels, and allowed signal bandwidth. 802.11g - A wireless networking standard offering transmission speeds of up to 54 Mbps; it operates on three non-overlapping channels at the 2.4 GHz RF range, and is backward compatible with 802.11b. 802.11h - Intended to resolve interference issues introduced by the use of 802.11a in some locations, particularly with military radar systems and medical devices. 802.11i - Is an amendment to the 802.11 standard specifying increased security mechanisms for wireless networks. 802.11n -In January 2004 IEEE announced that it had formed a new 802.11 Task Group to develop a new amendment to the 802.11 standard for wireless local-area networks. The data throughput is estimated to reach a theoretical 540 Mbit/s (which may require an even higher raw data rate at the physical layer), and should be up to 50 times faster than 802.11b, and well over 10 times faster than 802.11a or 802.11g.
Access Points (APs) - A layer-2 networking device that serves as an interface between the wireless network and a wired network and can control medium access. Access points combined with a distribution system (e.g. Ethernet) support the creation of multiple radio cells that enable roaming throughout a facility. AES - The Advanced Encryption Standard is the new standard cryptographic algorithm for use by US government organizations to protect sensitive (unclassified) information. Authentication - the process a station uses to announce its identity to another station.
Call Admission Control (CAC) - Set of actions taken by the network during the call set-up phase (or during call re-negotiation phase) in order to determine whether a connection request can be accepted or should be rejected (or whether a request for re-allocation can be accommodated). Cisco Centralized Key Management (CCKM) - Using CCKM, authenticated Wi-Fi client devices can roam from one access point to another without any perceptible delay during reassociation. Counter-Mode Cipher Block Chaining Message Authentication Code Protocol (CCMP) - Wireless encryption protocol based on the Advanced Encryption Standard (AES) and defined in the IEEE 802.11i specification.

A converged Wi-Fi and Cellular Device D
Delay - The transfer delay is defined as the amount of time elapsed from the time a frame exits the source to the time it reaches the destination. Direct Sequence Spread Spectrum (DSSS) - Combines a data signal at the sending station with a higher data rate bit sequence, which many refer to as a chip sequence (also known as processing gain). A high processing gain increases the signals resistance to interference. Dynamic Frequency Selection (DFS) - A mechanism to allow unlicensed devices to share spectrum with existing radar systems.
Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) - A protocol used for layer 2 access security through mutual authentication and the use of client-side certificates. Extensible Authentication Protocol-Tunnelled Transport Layer Security (EAP-TTLS) - Similar to PEAP in authenticating to a WLAN. EAP-TTLS does not require a client-side certificate. Ethernet - A 10 Mbps LAN medium-access method that uses CSMA to allow the sharing of a bus-type network. IEEE 802.3 is a standard that specifies Ethernet.
FAST - is a two-phase Wi-Fi authentication protocol developed by Cisco. Phase 0, provision client with a credential called PAC (Protected Access Credentials). Phase 1, uses the PAC to establish a tunnel with the server and authenticate the username and password. Federal Communications Commission (FCC) - The Federal Communications Commission (FCC) is an independent United States government agency, directly responsible to Congress. The FCC was established by the Communications Act of 1934 and is charged with regulating interstate and international communications by radio, television, wire, satellite and cable. The FCCs jurisdiction covers the 50 states, the District of Columbia, and U.S. possessions.
Enhanced Distributed Channel Access (EDCA) A mechanism to provide differentiated, distributed access for up to four access categories for each wireless station. Encryption - The process of coding data so that a specific code or key is required to restore the original data, used to make transmissions secure from unauthorized reception. Extensible Authentication Protocol (EAP) - The Extensible Authentication Protocol is a general protocol for authentication that supports multiple authentication mechanisms. EAP does not select a specific authentication mechanism at link control phase, but rather postpones this until the authentication phase. This allows the authenticator to request more information before determining the specific authentication mechanism. This also permits the use of a back-end server, which actually implements the various mechanisms while the PPP authenticator merely passes through the authentication exchange. Extensible Authentication Protocol Method for GSM Subscriber Identity Module (EAP-SIM) - Is an EAP mechanism for authentication and session key distribution using the Global System for Mobile Communications (GSM) SIM card.

Gigahertz (GHz) - One billion hertz.
Institute of Electrical and Electronic Engineers (IEEE) - A United States-based standards organization participating in the development of standards for data transmission systems. IEEE has made significant progress in the establishment of standards for LANs, namely the IEEE 802 series of standards.
nternet Protocol (IP) - A protocol that specifies the format of packets and how they are sent; it is often used in combination with TCP. IP telephony - Transmission of voice calls over data networks that use IP.
Orthogonal Frequency Division Multiplexing (OFDM) A method of digital modulation in which a signal is split into several narrowband channels at different frequencies.
Jitter - Jitter is a measure of the variability over time of the delay across a network. A very low amount of jitter is important for real-time applications using voice and video.
Packet loss - The loss of data in a packet based network, usually due to congestion and consequent buffer overflow. Pairwise Master Key (PMK) caching - PMK Key Caching lets a station reuse previously-established encryption keys when roaming between APs that support this option. Pre-Authentication - This is a feature that allows a mobile device to authenticate with other access points that it believes it may roam to in the future. Protected EAP (PEAP) - Is a method to securely transmit authentication information, including passwords, over wired or wireless networks. PEAP uses only server-side public key certificates to authenticate clients by creating an encrypted tunnel between the client and the authentication server, protecting the exchange of authentication information. PSK (Pre-shared Key) - A shared secret key used for layer 2 access security.
Local Area Network (LAN) - A data network that connects computers, peripherals, terminals, and other devices in a single building or other geographically limited area. Layer 2 access security - Security provided by encryption on the 802.11 network through one or more encryption protocols used on the access point(s). Layer 3 access security - Security provided at the application level within a data network. (for example, a VPN connection). Lightweight Extensible Authentication Protocol (LEAP) A protocol used for layer 2 access security through mutual authentication and the use of dynamic WEP keys; it is also called EAP-LEAP.
Quality of Service (QoS) - The concept of applying and ensuring specific, quantifiable performance levels on a shared network. The methods by which network traffic is prioritized, and on how the network is managed.
ms Millisecond is one thousandth of a second. Man-in-the-middle (MITM) - A man-in-the-middle is an attack in which an attacker is able to read, insert and modify at will, messages between two parties without either party knowing that the link between them has been compromised. Medium Access Control layer (MAC Layer) - Provides medium access services for IEEE 802 LANs. Megahertz (MHz) - One million cycles per second.

Unscheduled Automatic Power Save Delivery (U-APSD) A feature that provides a dramatic improvement in talk time for battery-powered handsets.
Wireless Multimedia Power Save (WMM-PS) - Targets power consumption when using real time applications by increases the efficiency and flexibility of data transmission. WLAN - A wireless LAN is one in which a mobile user can connect to a local area network (LAN) through a wireless (radio) connection. A standard, IEEE 802.11, specifies the technologies for wireless LANs. Wired Equivalent Privacy (WEP) - A security protocol designed to provide the same level of security as that of a wired LAN. WPA - Wi-Fi Protected Access is the Wi-Fi Alliances certification that uses the TKIP encryption method and EAP or PSK authentication. WPA2 - Wi-Fi Protected Access 2 is the Wi-Fi Alliances certification that uses the CCMP & AES encryption method and EAP or PSK authentication.
*Check with service provider for availability, roaming arrangements and service plans. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software, and/or BlackBerry Device Software. May require additional application development. Prior to subscribing to or implementing any third party products or services, it is your responsibility to ensure that the airtime service provider you are working with has agreed to support all of the features of the third party products and services. Installation and use of third party products and services with RIMs products and services may require one or more patent, trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others. You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use these products and services until all such applicable licenses have been acquired by you or on your behalf. Your use of third party software shall be governed by and subject to you agreeing to the terms of separate software licenses, if any, for those products or services. Any third party products or services that are provided with RIMs products and services are provided as is. RIM makes no representation, warranty or guarantee whatsoever in relation to the third party products and services and RIM assumes no liability whatsoever in relation to the third party products and services even if RIM has been advised of the possibility of such damages or can anticipate such damages. 2007 Research In Motion Limited. All rights reserved. Research In Motion, the RIM logo, BlackBerry, and the BlackBerry logo, are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. These marks, images and symbols are owned by Research In Motion Limited. All other brands, product names, company names, and trademarks are the properties of their respective owners. All other brands, product names, company names and trademarks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D,445,428; D,433,460; D,416,256. Other patents are registered or pending in various countries around the world. Please visit www.rim.net/patents.shtml for a current listing of applicable patents. This document is provided as is and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third party sources of information and/or third party web sites (Third-Party Information). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings.

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. All other trademarks are the property of their respective owners. The specifications and features contained in this document are subject to change without notice. MKT-15421-001