Turn off voice prompts

After you say a command, you might be prompted for further information or clarification. You can turn off voice prompts using a voice command. 1. In the voice dialing application, wait for the sound. 2. Say "Turn prompts off." To turn on voice prompts again, say "Turn prompts on."
Set playback options for voice dialing
After you say the phone number or contact that you want to call, your BlackBerry device plays your choice back for you. You can set different playback options. 1. On the Home screen, click the Options icon. 2. Click Voice Dialing. 3. Perform any of the following actions: To turn off playback for phone numbers, set the Digit Playback field to Disabled. To turn off playback for contacts, set the Name Playback field to Disabled. To set how quickly playback for contacts occurs, set the Name Playback Speed field. To set the playback volume for contacts, set the Name Playback Volume field. 4. Press the Menu key. 5. Click Save.
Set the matching sensitivity level for voice commands
1. On the Home screen, click the Options icon. 2. Click Voice Dialing. 3. Perform one of the following actions: To increase matches, set the Sensitivity field closer to Reject Less. To reduce the number of incorrect matches, set the Sensitivity field closer to Reject More.

Conference calls

4. Press the Menu key. 5. Click Save.
Improve voice recognition of numbers
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Voice Dialing. Press the Menu key. Click Adapt Digits. Complete the instructions on the screen.

Make a conference call

1. 2. 3. 4. 5. During a call, press the Send key. Type a phone number or highlight a contact. Press the Send key. During the second call, press the Menu key. Click Join.
Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact.
Related topics Place a call on hold, 15
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge. 2. Type X and the access code.

Turn on dialing from the Lock screen
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Password. Set the Allow Outgoing Calls While Locked field to Yes. Press the Menu key. Click Save.
Sort phone numbers or contacts on the Phone screen
In the phone application, press the Menu key. Click Options. Click General Options. Perform one of the following actions: To sort phone numbers or contacts by frequency of use, change the Phone List View field to Most Used. To sort contacts alphabetically by contact name, change the Phone List View field to Name. To sort phone numbers or contacts by recency of use, change the Phone List View field to Most Recent. 5. Press the Menu key. 6. Click Save. To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log. 1. 2. 3. 4.
Hide or display your phone number when you make calls
The wireless network can override the option that you choose. 1. In the phone application, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: To request that your phone number is hidden, change the Restrict My Identity field to Always. To request that your phone number is displayed, change the Restrict My Identity field to Never. To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined. 5. Press the Menu key. 6. Click Save.
Turn off the prompt that appears before you delete items
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save.
Stop ending calls when you insert your device in the holster
1. 2. 3. 4. 5. 6. In the phone application, press the Menu key. Click Options. Click General Options. Change the Auto End Calls field to Never. Press the Menu key. Click Save.

Create an email message filter based on a contact or subject
1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Messages icon. Highlight an email message. Press the Menu key. Click Filter Sender or Filter Subject. Type a name for the email message filter. Set the email message filter options. Press the Menu key. Click Save.
Options for email message filters
From: Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent To: Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages. Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the rest of the contact or email address. Sent directly to me: Set whether the email message filter applies to email messages that include your email address in the To field.
CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Turn on an email message filter
1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Select the check box beside an email message filter. Press the Menu key. Click Save.
Change an email message filter
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
Prioritize email message filters
1. 2. 3. 4. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters.

Allow messages from contacts in your contact list or allowed sender list
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Firewall. Select the Contacts check box or the Specific address check box. Press the Menu key. Click Save.
Add a contact to your allowed sender list
To perform this task, you must set the security firewall to allow messages from specific addresses. This setting allows you to receive messages from contacts in your allowed sender list. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click Firewall.

4. 5. 6. 7.

8. 9. 10. 11.
Press the Menu key. Click Configure Exceptions. Press the Menu key. Click one of the following menu items: Add Email Address Add Phone Number Add PIN Type the contact information. Press the Enter key. Press the Menu key. Click Save.
Reset a blocked message counter
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Firewall. Highlight a message type. Press the Menu key. Click Reset Count or Reset All Counts.
In a message To reply to a message, press R. To reply to all in an email message or a PIN message, press L. To forward a message, press F. To file a highlighted email message, press I. To view the email address of a contact, highlight the contact in the To or From field. Press Q. To view the display name, press Q again. To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list To open a highlighted message, press the Enter key. To compose a message from a message list, press C. To mark a message as opened or unopened, press the Alt key and U. To view received messages and received call logs, press the Alt key and I. To view sent messages, press the Alt key and O. To view voice mail messages, press the Alt key and V. To view SMS text messages, press the Alt key and S. To view call logs, press the Alt key and P.
S/MIME-protected messages
To view all your messages, press the Escape key.
Move around a message list To move up a screen, press the Shift key and the Space key. To move down a screen, press the Space key. To move to the top of a message list, press T. To move to the bottom of a message list, press B. To move to the next date, press N. To move to the previous date, press P. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K.

Change the default message classification
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and your administrator must turn on message classifications.
Your BlackBerry device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received a message from the contact previously, your device tries to use the message classification that was used for the last message. 1. On the Home screen, click the Options icon. 2. Click Advanced Options. 3. Click Default Services. 4. Change the Default Classification field. 5. Press the Menu key. 6. Click Save.
Change the size of S/MIME indicators in messages
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click S/MIME. Change the Message Viewer Icons field. Press the Menu key. Click Save.
Change the encryption algorithms for S/MIME-protected messages
If a message has multiple recipients, your BlackBerry device uses the first selected encryption algorithm in the list that all recipients are known to support. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click S/MIME. 4. Select the check box beside one or more encryption algorithms. 5. Press the Menu key. 6. Click Save.
Request delivery notification for signed S/MIME-protected messages
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click S/MIME. Change the Request S/MIME Receipts field to Yes. Press the Menu key. Click Save.
Turn off the prompt that appears before an S/MIME-protected message is truncated
1. 2. 3. 4. On the Home screen, click the Options icon. Click Security Options. Click S/MIME. Change the Warn about truncated messages field to No.
5. Press the Menu key. 6. Click Save. To turn on the prompt again, change the Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click S/MIME. Change the Warn about problems with my certificates field to No. Press the Menu key. Click Save.
To turn on the prompt again, change the Warn about problems with my certificates field to Yes.
S/MIME-protected message troubleshooting
Some signing and encryption options are not available on my device

Save a slide

1. 2. 3. 4. When viewing a presentation in slide view, press the Menu key. Click Save Slide. Type a name for the file. Click Save.
About vCard contact attachments
vCard contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the contact list on their BlackBerry device. When you open an email message that contains a vCard contact attachment, a book icon appears at the end of the message with the name of the attached contact.
Open a vCard contact attachment
1. In a message, highlight a vCard contact attachment. 2. Press the Menu key. 3. Click View Attachment.
Add a contact to your contact list from a vCard contact attachment
1. In a vCard contact attachment, press the Menu key. 2. Click Add to Contacts or Update Contact.
To search for text in an attachment, press F.
Attachment troubleshooting
To move to the last cursor position after closing and reopening an attachment, press G.
In a spreadsheet To move to a specific cell, press G. To view the content of a cell, press the Space key. To switch worksheets, press V. Highlight a worksheet. Press the Enter key. To view hidden columns or rows, press H. To hide the columns or rows, press H. In a presentation To switch presentation views, press M. To move to the next slide when viewing a presentation in slide view, press N. To move to the previous slide when viewing a presentation in slide view, press P. To move to the last cursor position after closing and reopening a presentation attachment that you were viewing in text view or in text and slide view, press G.
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry device. 1. To download the content, click the skipped content bar. 2. Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry device has not downloaded the slide. To download the slide, highlight the slide. Press the Menu key. Click Retrieve.

Create an automatic playlist
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. In the media application, click Music. Click Playlists. Click New Playlist. Click Automatic Playlist. Type a name for the playlist. Click the plus sign (+) beside Artists, Albums, or Genres. Click an artist, album, or genre. To add more criteria, repeat steps 6 and 7. Press the Menu key. Click Save.
To view the songs in the playlist, press the Menu key. Click View Songs.

Repeat a playlist

1. 2. 3. 4. 5. In the media application, click Music. Click Playlists. Click a playlist. Press the Menu key. Click Repeat.
To stop repeating a playlist, press the Menu key. Click Repeat.

Rename a playlist

1. 2. 3. 4. 5. 6. 7. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Rename. Type a name for the playlist. Click Save.

Delete a playlist

1. 2. 3. 4. 5. In the media application, click Music. Click Playlists. Highlight a playlist. Press the Menu key. Click Delete.
View properties for a media file
1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click a media type. If necessary, click a category. Highlight a media file. Press the Menu key. Click Properties.

Rename a media file

You can only rename songs, ring tones, videos, or voice notes that you added. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore. 4. Navigate to a folder that contains songs, ring tones, videos, or voice notes. 5. Highlight a song, ring tone, video, or voice note. 6. Press the Menu key. 7. Click Rename. 8. Type a name for the file. 9. Click Save.

Move a media file

You can only move songs, ring tones, videos, or voice notes that you added. 1. On the Home screen, click the Media icon. 2. Press the Menu key. 3. Click Explore. 4. Navigate to a folder that contains media files. 5. Highlight a media file. 6. Press the Menu key. 7. Click Move. 8. Navigate to the new location. 9. Click a folder. 10. Click Move Into.

Delete a media file

You can only delete songs, ring tones, videos, or voice notes that you added. 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a song, ring tone, video, or voice note.

Viewing pictures

4. Press the Menu key. 5. Click Delete. Note: If you delete a ring tone that you use in a notification profile, the notification profile uses the default ring tone.

View a picture

1. 2. 3. 4. On the Home screen, click the Media icon. Click Pictures. Click a category. Click a picture.
Use a picture as the Home screen background
1. 2. 3. 4. 5. 6. On the Home screen, click the Media icon. Click Pictures. Click a category. Highlight a picture. key. Press the Click Set As Home Screen Image. key. Click Reset Home Screen Image.
To clear the picture from the Home screen, press the

View the number of tasks or memos stored on your device
1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key. 3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device.

Memo basics

Create a memo
1. 2. 3. 4. 5. On the Home screen or in a folder, click the MemoPad icon. Click Add Memo. Type the memo information. Press the Menu key. Click Save.

Change a memo

1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Edit. Change the memo information. Press the Menu key. Click Save.

Delete a memo

1. 2. 3. 4. On the Home screen or in a folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Delete.

Memo list options

1. On the Home screen or in the Applications folder, click the MemoPad icon or the Tasks icon. 2. Press the Menu key.

Categories

3. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry device.

About categories

You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application are made in all applications.
Create a category for contacts, tasks, or memos
1. 2. 3. 4. 5. 6. In the contact list, task list, or memo list, press the Menu key. Click Filter. Press the Menu key. Click New. Type a name for the category. Press the Enter key.
Categorize a contact, task, or memo
1. 2. 3. 4. 5. When creating or changing a contact, task, or memo, press the Menu key. Click Categories. Select the check box beside a category. Press the Menu key. Click Save.
Sort contacts, tasks, or memos by category
1. In the contact list, task list, or memo list, press the Menu key. 2. Click Filter. 3. Select the check box next to a category.

Calculator

Delete a contact, task, or memo from a category
1. 2. 3. 4. 5. When changing a contact, task, or memo, press the Menu key. Click Categories. Clear the check box beside the category. Press the Menu key. Click Save.

Delete a category

1. 2. 3. 4. 5. In the contact list, task list, or memo list, press the Menu key. Click Filter. Highlight a category. Press the Menu key. Click Delete.
Note: When you delete a category, contacts, tasks, or memos in the category are not deleted.

Reconcile email messages over the wireless network, 180
I am not receiving email messages from personal folders on my computer
If your BlackBerry device is associated with a Microsoft Outlook email account, you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders. For more information, see the BlackBerry Desktop Software Online Help.
Email messages are not being deleted over the wireless network
Try performing the following actions: If you delete multiple email messages using the Delete Prior menu item, the email messages are not deleted during wireless email reconciliation. To delete multiple email messages on your BlackBerry device, highlight the email messages and press the Backspace/ Delete key. In the email reconciliation options, verify that the Delete On field is set to Mailbox & Handheld.
Related topics Delete email messages over the wireless network, 180
Organizer data is not synchronizing over the wireless network
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that wireless data synchronization is turned on in the contact list, calendar, task list, and memo list. If you use the BlackBerry Internet Service, you must use the synchronization tool of the BlackBerry Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help.
Related topics Synchronize organizer data over the wireless network, 181

Bluetooth technology

Bluetooth technology basics
About Bluetooth technology
Bluetooth technology is designed to enable you to establish a wireless connection between your BlackBerry device and a Bluetooth enabled device, such as a handsfree car kit or wireless stereo headset. After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters). When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device, Bluetooth icons appear in the device status section of the screen. For more information about Bluetooth icons, see the printed documentation that came with your BlackBerry device.
Turn on Bluetooth technology
1. 2. 3. 4. On the Home screen, click the Options icon. Click Bluetooth. key. Press the Click Enable Bluetooth. key. Click Disable Bluetooth.

GPS technology

About GPS technology
Depending on your wireless service provider, this feature might not be supported. You can use GPS technology on your BlackBerry device to get your GPS location and to use location-based applications and location-based services. Location-based applications can use your GPS location to provide you with information such as driving directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth enabled GPS receiver. For more information, contact your wireless service provider. If your device is connected to a CDMA network and you make an emergency call or your device is in Emergency Callback Mode, an emergency operator might be able to use GPS technology to estimate your location. Note: In an emergency, always provide the emergency operator with as much information as possible. Emergency operators might not be able to estimate your location using only GPS technology.

Get your GPS location

Depending on your wireless service provider and wireless network, this feature might not be supported. To perform this task, you must pair your BlackBerry device with a Bluetooth enabled GPS receiver if your device does not have an internal GPS receiver. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Advanced Options. Click GPS. Press the Menu key. Click Refresh GPS.
The longitude and latitude coordinates for your current location appear.

Turn off location aiding

Depending on your wireless service provider and wireless network, this feature might not be supported. By default, location aiding is turned on to improve the performance of GPS technology. When location aiding is turned on, your BlackBerry device connects to a central server periodically, which can increase your data service charges. To avoid these charges, you can turn off location aiding, but it might take longer for your device to get your GPS location. For more information, contact your wireless service provider. 1. On the Home screen, click the Options icon. 2. Click Advanced Options.
GPS technology troubleshooting
3. Click GPS. 4. Perform one of the following actions: To turn off location aiding, change the Location Aiding field to Disabled. To turn off location aiding when roaming, change the Location Aiding field to Disabled While Roaming. 5. Press the Menu key. 6. Click Save.
I cannot use GPS technology
Try performing the following actions: If you are outdoors, move away from buildings and expose your device to open sky. If you are indoors, move close to a window. If you have paired your BlackBerry device with a Bluetooth enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location.

Receive notification when a contact becomes available
1. In BlackBerry Messenger, on the Contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.

Applications

Switch applications
1. In any application, press the Menu key. 2. Click Switch Application. 3. Perform one of the following actions: If the application that you want to switch to appears, highlight an application and press the Enter key. If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key.

Add an application

1. 2. 3. 4. On a web page, highlight a link for an application. Press the Menu key. Click Download. Click OK.
View properties for an application
1. 2. 3. 4. On the Home screen, click the Options icon. Click Advanced Options. Click Applications. Click an application.
Delete a third-party application
If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to delete some third-party applications. For more information, contact your administrator. 1. On the Home screen or in a folder, highlight a third-party application. 2. Press the Menu key. 3. Click Delete.
Receive a device password prompt before you add an application
To perform this task, you must have set a BlackBerry device password. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Password. Change the Prompt on application install field to Yes. Press the Menu key. Click Save.
View the size of an application database
1. 2. 3. 4. On the Home screen, click the Options icon. Click Status. Press the Menu key. Click Database Sizes.
About updating the BlackBerry Device Software
You can update the BlackBerry Device Software over the wireless network, or if you have installed the BlackBerry Desktop Software on your computer, you can update the BlackBerry Device Software using the application loader tool of the BlackBerry Desktop Manager. For more information about updating software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software update is available for you to download over the wireless network, a Wireless Upgrade icon appears on the Home screen of your BlackBerry device. The available update might be a complete software update or a partial software update only. If the available update is a complete software update, your BlackBerry device data is backed up on your device and restored during the installation process. The duration of the update process can range from 15 minutes to 2 hours, depending on the type of update, the amount of device data, and the number of applications on your device. You can use your device when you download the software, but you cannot use your device or make emergency calls when you install the software. For more information, contact your wireless service provider or administrator.

Related topics Delete the original text from a reply message, 41 Blind carbon copy a contact, 35 Set the brightness of the backlighting, 168 Turn off a wireless connection, 212
If you format the BlackBerry device memory or a media card, all the files in the device memory or on the media card are deleted. 1. On the Home screen, click the Options icon. 2. Click Memory. 3. Press the Menu key. 4. Click Format. 5. Complete the instructions on the screen.
Best practice: Optimizing your device performance
Try to maintain at least 400 KB of application memory on your BlackBerry device. To increase the amount of application memory, try deleting items that you do not need from your device. Consider the following guidelines: Delete old email and MMS messages, especially messages with attachments. Delete contacts that are already in your organization's address book.
Delete applications and languages that you do not use. If you recently updated the BlackBerry Device Software over the wireless network, delete the previous version of the BlackBerry Device Software. Clear the browser cache.
To use less memory, try changing options for email messages, calendar entries, and media files. Consider the following guidelines: Reduce the amount of time that your device stores email messages and calendar entries. Stop forwarding email messages to your device when your device is connected to your computer. Receive only the first section of long email messages. If you changed the picture quality for pictures that you take, change the picture quality setting to Normal. Reduce the picture quality in the browser.
Related topics View the amount of available memory, 101 Set how long your device stores messages, 57 Change how long your device stores calendar entries, 138 Receive only the first section of long email messages, 47

SIM card

About the SIM card phone book
If your wireless service provider has set up your SIM card with a SIM card phone book, you can use the SIM card phone book to access contacts that you have added to your SIM card. The SIM card phone book is different from the contact list on your BlackBerry device. If you switch SIM cards, the contacts in the SIM card phone book change. You can add ADN entries to your SIM card phone book. You can also search for ADN entries or SDN entries. ADN entries appear in plain text and SDN entries appear in bold.

About two-factor authentication
Two-factor authentication, which requires an item that you have (for example, a smart card) and an item that you know (for example, a pass phrase), is designed to provide additional security for your BlackBerry device. You can use a smart card for two-factor authentication when you log in to your device, or you can use a software token for two-factor authentication when you log in to a VPN, connect to a Wi-Fi network, or use your device with RSA software as a hardware token. If you use two-factor authentication, you must type your pass phrase when you unlock your device change a general security option on your device change a smart card option use your device with RSA software log in to a VPN connect to a Wi-Fi network
Turn on two-factor authentication
You must have set a BlackBerry device password and have the smart card password that you received with your smart card. 1. On the Home screen, click the Options icon. 2. Click Password.
Change the User Authenticator field to Smart Card. Press the Menu key. Click Save. Complete the instructions on the screen.
Import a certificate from a smart card
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key. Click Import Smart Card Certs. Type your smart card password. Select the check box beside a certificate. Click OK. Type your key store password. Click OK.
Lock your device when you remove your smart card from your smart card reader
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Smart Card. Change the Lock On Card Removal field to Enabled. Press the Menu key. Click Save.
About smart password entry
If you use two-factor authentication and your BlackBerry device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you type the password again, your device applies a smart password filter to the password field. If the password is numeric, a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers. If the password is alphanumeric, an ABC indicator appears beside the password field. To use smart password entry, two-factor authentication must be turned on and the correct smart card driver and smart card reader must be installed on your device.
Turn off smart password entry
You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry device password or smart card password based on the smart password filter that your device applies to password fields. 1. On the Home screen, click the Options icon. 2. Click Security Options.

BlackBerry Bold 9000 Smartphone
Safety and Product Information
MAT-28632-001 Rev. 002 | PRINTSPEC-021 SWDT43156-696706-0927120101-001 | RBT7xUW

Contents

Important safety precautions.....3 Safety information.....7 Electrical safety.....7 Battery safety and disposal.....8 Device disposal......9 Safe use guidelines......9 Driving and walking safely.....9 Accessories......10 Antenna care.....10 Operating and storage temperatures....10 Interference with electronic equipment....11 Dangerous areas.....12 Service.....13 About emergency calls and the BlackBerry Mobile Voice System...14 Additional safety guidelines.....14 Compliance information.....17 Exposure to radio frequency signals.....17 Specific absorption rate data.....18 FCC compliance statement (United States)....21 US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices.....22 Industry Canada certification....23
Class B compliance.....23 EU regulatory conformance.....23 Additional regulatory conformance....25 BlackBerry device product information....27 Product information: BlackBerry Bold 9000 smartphone....27 Legal notice......29
Important safety precautions
Before you use your BlackBerry device, it is important that you read the compliance information and the guidelines for the safe use of your BlackBerry device that are found in this guide. To find the latest safety and product information, visit www.blackberry.com/docs/ smartphones. Use only approved batteries with your BlackBerry device. Use of batteries that have not been approved by Research In Motion might present a risk of fire or explosion, which could cause serious harm, death, or property loss. Use only RIM approved holsters. Use of holsters that have not been approved by RIM might, in the long term, present a risk of serious harm. Use only RIM approved chargers. Use of chargers that have not been approved by RIM might present a risk of fire or explosion, which could cause serious harm, death, or property loss. When you wear the BlackBerry device close to your body, use a RIM approved holster with an integrated belt clip or maintain a distance of 0.98 in. (25 mm) between your BlackBerry device and your body while the BlackBerry device is transmitting. Use of bodyworn accessories, other than RIM approved holsters with an integrated belt clip, might cause your BlackBerry device to exceed radio frequency (RF) exposure standards if the accessories are worn on your body while the BlackBerry device is transmitting. The long term effects of exceeding RF exposure standards might present a risk of serious harm. For more information about the compliance of this BlackBerry device with the FCC RF emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the FCC ID for your BlackBerry device as listed below: BlackBerry Bold 9000 smartphone: FCC ID L6ARBT70UW
Do not rely on your BlackBerry device for emergency communications. The wireless networks that are necessary to make emergency calls or send messages are not available in all areas, and emergency numbers (such as 911, 112, or 999) might not connect you to emergency services in all areas. If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, see the "About emergency calls and the BlackBerry Mobile Voice System" section for more information about emergency calls. Do not disassemble your BlackBerry device. Your BlackBerry device contains small parts that might be a choking hazard. Keep your BlackBerry device away from medical devices, including pacemakers and hearing aids, as they might malfunction causing serious harm or death to you or others. Do not put your BlackBerry device in contact with liquids as this might cause a short circuit, a fire, or an electric shock. When you use your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use the BlackBerry device. Do not use your BlackBerry device while driving unless you are permitted by law to use the BlackBerry device in hands-free mode. Using your BlackBerry device while driving could put you and others at greater risk of an accident causing serious injury, death, or property loss. Do not use your BlackBerry device in the presence of gas fumes as it might present a risk of fire or explosion. Do not use or store your BlackBerry device in temperatures that exceed 104 F (40C) as the BlackBerry device might become hot.

Do not overload power outlets, extension cords, or convenience receptacles as this might result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the charging accessory from the power outlet or convenience receptacle. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where the power cord connects to the BlackBerry device. Unplug charging accessories during lightning storms or when unused for long periods of time. Do not use charging accessories outside or in any area exposed to the elements. For more information about inserting the lithium polymer battery and connecting the power supply, see the documentation that came with the BlackBerry device. To buy accessories for your BlackBerry device, contact your wireless service provider or visit www.shopblackberry.com.
Battery safety and disposal
The BlackBerry device contains a removable lithium polymer battery. Do not dispose of either the BlackBerry device or the lithium polymer battery in a fire. Dispose of the lithium polymer battery in accordance with the laws and regulations in your area governing disposal of such cell types. The lithium polymer battery might present a fire or chemical burn hazard if mistreated. Do not disassemble, crush, or puncture the lithium polymer battery. Do not heat the lithium polymer battery above 140F (60C). Do not allow metal objects to contact the battery terminals. Use only the lithium polymer battery that Research In Motion specifies for use with your particular BlackBerry device model. RIM specifies lithium polymer batteries for use in BlackBerry devices in compliance with IEEE Std 1725-200x. Using any other lithium polymer battery might invalidate any warranty provided with the BlackBerry device and might present a risk of fire or explosion. Children should not handle batteries unless they are supervised by an adult.
When this icon appears on your BlackBerry device, the lithium polymer battery is not inserted correctly or an invalid lithium polymer battery is inserted. If you inserted the lithium polymer battery that is specified for use with your particular BlackBerry device model, remove and reinsert the lithium polymer battery. If you inserted an invalid lithium polymer battery, remove it immediately and insert the lithium polymer battery that RIM specifies for use with your particular BlackBerry device model. Verify that the battery connectors align with the connectors on your BlackBerry device.

Device disposal

The BlackBerry device should not be placed in household waste bins. Please check local regulations for information about the disposal of electronic products in your area.

Operating and storage temperatures
Situate the BlackBerry device or device accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use the BlackBerry device for more than two weeks, turn off the device power, remove the battery, and follow the operating and storage temperatures listed in the following table: Device operating 32 to 104F (0 to 40C)
Device storage Travel charger operating Travel charger storage
50 to 86F (10 to 30C) 32 to 104F (0 to 40C) -22 to 167F (-30 to 75C)
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment might not be shielded against the RF signals from the BlackBerry device. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. Verify that you are using the BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements: Always keep the BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when the BlackBerry device is turned on. Do not carry the BlackBerry device in your breast pocket. When using the phone on the BlackBerry device, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on the BlackBerry device immediately. Stop using your BlackBerry device and consult a physician. Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives. Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on the BlackBerry device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external RF energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on the BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on the BlackBerry device turned off, use only non-radio based device applications in accordance with airline regulations for electronic devices. Co-channel mobile satellite systems: To reduce the potential for harmful interference with co-channel mobile satellite systems, if you have a Wi-Fi enabled BlackBerry device that supports IEEE 802.11a, the BlackBerry device operates in the 5150 to 5250 MHz band only when associated with a wireless access point indoors. CAUTION: High-power radar systems are allocated as primary users (meaning they have priority) of the 5250 to 5350 MHz and 5650 to 5850 MHz bands. If you have a Wi-Fi enabled BlackBerry device that supports IEEE 802.11a, these radar systems might cause interference with or damage to the BlackBerry device.

To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user documentation for the BlackBerry device. An improper adjustment of other controls might cause damage and will often require extensive work by a qualified technician to restore the BlackBerry device, charging accessory, or any other accessory to normal operation. Failure to observe all safety instructions contained in the user documentation for the BlackBerry device will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal action, or both.
About emergency calls and the BlackBerry Mobile Voice System
If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, the following statements are applicable to you: Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to a public safety answering point or similar emergency services are not processed through the BlackBerry Mobile Voice System, and are only processed from your BlackBerry device where mobile network coverage is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a replacement for traditional telephone service. You understand and agree that additional arrangements must be made, separate from the BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as emergency calling capability. You and your authorized users agree that RIM and its affiliates, and their respective officers, directors, and employees shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999) through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not agree to the above, remove the BlackBerry MVS Client from your device.
Additional safety guidelines
Speakerphone: The BlackBerry device is equipped with a speakerphone that can generate audio levels loud enough for phone call operation while holding the BlackBerry device at an arm's length from your head. When using your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Camera: Certain jurisdictions might prohibit or restrict your use of certain features on the BlackBerry device. If your BlackBerry device model has a camera, the following statements are applicable to you:
When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using the BlackBerry device. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring tones), or other content. Do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage the BlackBerry device. Flashing lights: Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of the BlackBerry device causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry device immediately and consult a physician. If you are susceptible to epileptic seizures or blackouts, consult your physician before using the BlackBerry device. The LED notification light is located on the front of your BlackBerry device, in the top right corner. If your BlackBerry device model has a camera, the camera flash LED aperture is located on the back of your BlackBerry device, either above or to the right of the camera lens. If your BlackBerry device has a trackball, the trackball might light up. Caution: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Audio files: The BlackBerry device has the capability to play audio files. When listening to audio files using headphones, permanent hearing loss might occur if headphones are used at a high volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or device accessories through openings as this action might cause a short circuit, a fire, or electric shock. Do not use the BlackBerry device or device accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind on the BlackBerry device or device accessories. Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry device or device accessory. Take care when using the BlackBerry device with any charging accessories to route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either the BlackBerry device or the charging accessory. Cleaning the battery cover: If it is necessary to clean the battery cover on your BlackBerry device, remove the battery cover carefully and keep your BlackBerry device away from all liquids. Clean the battery cover with a soft cloth that is dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you put it back on your BlackBerry device. For more information about handling the battery cover, see the printed documentation that came with your BlackBerry device. Repetitive strain: When using the BlackBerry device, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using the BlackBerry device, cease use immediately. If discomfort persists, consult a physician. Holster: The BlackBerry device might not come with a holster (body-worn accessory). If you wear the BlackBerry device on your body, always put the BlackBerry device in a BlackBerry device holster equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not use a holster equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 in. (25 mm) from your body. Using accessories that are not supplied or approved by RIM might cause your BlackBerry device to exceed radio frequency (RF) exposure guidelines. For more information about radio frequency exposure, see the "Compliance information" section of this document. Carrying solutions: Most BlackBerry carrying solutions for BlackBerry devices, for example holsters, totes, and pouches, incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components such as debit cards, credit cards, hotel key cards, phone cards, or similar items near BlackBerry carrying solutions which incorporate a magnet into the physical structure of the carrying solution as the magnet might damage or erase the data stored on the magnetic strip.

Compliance information

Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device radio is turned on, it receives and also sends out radio frequency (RF) signals. The BlackBerry device is designed to comply with Federal Communications Commission (FCC), Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of RF exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: ANSI/IEEE C95.1, 1999, American National Standards Institute/Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz) International Commission on Non-Ionizing Radiation Protection (ICNIRP), 1998, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz) Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz) MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment To maintain compliance with FCC, IC, MIC, and EU RF exposure guidelines when you carry the BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are supplied or approved by Research In Motion (RIM). Use of accessories that are not expressly approved by RIM might violate FCC, IC, and EU RF exposure guidelines and might void any warranty applicable to the BlackBerry device. If you do not use a bodyworn accessory equipped with an integrated belt clip supplied or approved by RIM when you carry the
BlackBerry device, keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 in. (25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. To reduce radio frequency (RF) exposure consider these safety guidelines: Use the BlackBerry device in areas where there is a strong wireless signal. The indicator that provides information about the strength of the wireless signal is located in the upper-right corner of the Home screen and displays five ascending bars. Three or more bars indicate a strong signal. A reduced signal display, which might occur in areas such as an underground parking structure or if you are traveling by train or car, might indicate increased power output from your BlackBerry device as it attempts to connect to a weak signal. Use hands-free operation if it is available and keep the BlackBerry device at least 0.98 in. (25 mm) from your body (including the abdomen of pregnant women and the lower abdomen of teenagers) when the BlackBerry device is turned on and connected to the wireless network. For more information about carrying your BlackBerry device, see the holster information in the "Additional safety guidelines" section of this document. Reduce the amount of time spent on calls.

Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES WHEN USED AS DIRECTED IN THIS SECTION. The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government, Industry Canada of the Canadian Government (IC), and recommended by The Council of the European Union when used as directed in the previous section. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. The SAR limit recommended by The Council of the European Union is 2.0W/kg**. Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC, IC, and The Council of the European Union that it does not exceed the limit established by the government-adopted requirement for safe exposure under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations (for example, at the ear and worn on the body) as required by the FCC, IC, and The Council of the European Union for each model. The highest SAR value for your BlackBerry device model when tested for use at the ear is outlined as follows:

When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This BlackBerry device has been tested and rated for use with hearing aids for some of the wireless technologies that the BlackBerry device uses. However, other wireless technologies may be used in this BlackBerry device that have not been tested for use with hearing aids. It is important to try the different features of your BlackBerry device thoroughly and in different locations to determine if you hear any interfering noise when using this BlackBerry device with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies and for information about hearing aid compatibility. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings.
T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro.

Industry Canada certification
The BlackBerry Bold 9000 smartphone complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, RSS 210, under certification number 2503A-RBT70UW. If you have a Wi-Fi enabled BlackBerry device that supports IEEE 802.11a, the maximum antenna gains for the 5250 to 5350 MHz and 5470 to 5725 MHz bands of the BlackBerry device complies with the effective isotropic radiated power (EIRP) limit restrictions as outlined by Industry Canada RSS 210.

Class B compliance

This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the interferencecausing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
EU regulatory conformance
Research In Motion hereby declares that this BlackBerry device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Device

Applicable CE marking
BlackBerry Bold 9000 smartphone
The Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/declarationofconformity. Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom If you have a Wi-Fi enabled BlackBerry device, your BlackBerry device may be operated on Wi-Fi networks in all European Union member countries. When operated in France, this equipment uses non-harmonized frequency bands. This equipment may be operated in Turkey. If you have a Wi-Fi enabled BlackBerry device, in France, outdoor operation of a wireless device is only permitted using the 2.4 to 2.454 GHz frequency band. The BlackBerry device only operates in infrastructure mode and as a result, will not transmit in the 2.4 to 2.454 GHz frequency band other than to communicate with a wireless access point. If you have a Wi-Fi enabled BlackBerry device that supports IEEE 802.11a, information for the implementation of the 5 GHz frequency band can be found in the Official Journal of the European Union Commission Decision of 12 February 2007 wherein it states that in the frequency band 5.150 to 5.350 GHz Wireless Access Systems (WAS) including Radio Local Area Networks (RLANs) shall be restricted to indoor use. Since the creation of a network is within the domain of the wireless access point and the access point is a master device, the BlackBerry device never initiates the creation of a network or attaches to a network in ad-hoc mode in the 5.150 to 5.350 GHz frequency band.

Additional regulatory conformance
Specific details about compliance with the following standards and regulatory bodies for your BlackBerry device may be obtained from Research In Motion: Device BlackBerry Bold 9000 smartphone Applicable conformance information PCS Type Certification Review Board (PTCRB) Underwriters Laboratories (UL) 60950-1 requirements for Canada and the United States Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Global Certification Forum Certification Criteria (GCF CC) requirements International Electrotechnical Commission (IEC) 60825-1 2001: Safety of Laser Products
This BlackBerry device supports the Turkish SMS characters as outlined in ETSI TS 123.038 V8.0.0 (or newer version code) and ETSI TS 123.040 V8.1.0 (or newer version code). This BlackBerry device is in conformity with Turkeys EEE Directive.
BlackBerry device product information
Product information: BlackBerry Bold 9000 smartphone
Mechanical properties: weight: approximately 4.7 oz (133 g) including lithium-polymer battery size (L x W x H): 4.5 x 2.6 x 0.55 in. (114 x 66 x 14 mm) 1 GB on-board device memory, 128 MB flash memory Power specifications: removable, rechargeable lithium-polymer cell battery supports 3V, 1.8V SIM cards USB-compatible port for data synchronization and charging LED camera flash properties: Class 1 LED product maximum radiated power: 770.4 uW Mobile network radio specifications: quad-band support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz, UMTS 850, UMTS 1900, UMTS 2100 MHz band power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 4 (UMTS 2100)
transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz, UMTS 824 to 849 MHz, UMTS 1850 to 1910 MHz, UMTS 1920 to 1980 MHz receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2170 MHz Wi-Fi network radio specifications: wireless LAN standard: IEEE 802.11a, IEEE 802.11b, IEEE 802.11g transmitting and receiving frequency: 2.412 to 2.472 GHz, 5.18 to 5.32 GHz, 5.5 to 5.7 GHz, 5.745 to 5.805 GHz Bluetooth radio specifications: single-band support: ISM 2.4 GHz transmitting and receiving frequency: 2402 to 2480 MHz Bluetooth Class 2

Legal notice

2010 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. ANSI is a trademark of the American National Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE, 802.11a, 802.11b, 802.11g, and IEEE Std 1725 are trademarks of the Institute of Electrical and Electronics Engineers, Inc. UMTS is a trademark of European Telecommunications Standard Institute. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or thirdparty web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third

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5,490,165 5,228,054 5,568,483 5,657,420
5,504,773 5,535,239 5,337,338 5,416,797
5,506,865 5,267,261 5,600,754 5,659,569
5,511,073 5,544,196 5,414,796 5,710,784

5,778,338

BlackBerry Bold 9000 smartphone model number: RBT71UW or RBT72UW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada